Beijing Hotel

10/10

Exceptional

10 Mar 2026

Manolis

Excellent option from a tourist’s perspective. The hotel is located right in the city center, next to Tiananmen Square and the Forbidden City. The building is beautiful, the rooms are clean and spacious, and the breakfasts are very good. Special thanks to Ksenia at the reception, who kindly explained where it is most convenient to exchange money and also recommended places worth visiting besides Tiananmen Square and the Forbidden City.

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Phillip

The hotel was clearly built a high standard but not maintained as such. The room stank of cigarettes, they offered a deep clean but it didn’t make a difference. Poor paint and decor in the room. Staff were friendly and the food was good.

Partner

10/10

Exceptional

11 Feb 2026

Marcin

We had great time. Thank you

10/10

Exceptional

09 Feb 2026

Robert

Gorgeous and traditional room. Extremely helpful staff, Especially Kseniaa who greeted us and gave us appreciated help in navigating Beijing sites. The breakfast choice was very good and the staff attentive. Be sure to check out the history of this property. It made our stay additionally meaningful.

Partner

10/10

Exceptional

18 Jan 2026

Jerry

绝佳的地理位置，非常宽敞舒适的房间。员工也很专业和友善。并没有其他人说的房间异味和设施老旧。下次去北京，我们还会住这里！

Leisure Family

10/10

Exceptional

02 Jan 2026

Cathy

All is excellent

Leisure Partner

10/10

Exceptional

29 Dec 2025

CHUNYUE

Staff are very friendly and helpful. Facility keeps clean and safe. Breakfast with many choice, international variety. Location Location Location, walking distance to all major places in City Center. A few minutes to subway. All good and must have.

Leisure Family

10/10

Exceptional

25 Dec 2025

zhong

Big room, attentive services staff and excellent location.

Leisure Family

4/10

Poor

19 Nov 2025

Colin

While the large room size and service was good, the fact that the hotel is an older build, temperature control was limited. As it was winter and the heating system was in place, the room was generally too hot and windows could not be opened to cool the room down

8/10

Excellent

23 Oct 2025

Scott

Hotel was nice. There was a few things that should have been fixed or working for the price.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Marlon

Very close to Tiananmen and Forbidden City

Business_and_leisure Partner

8/10

Excellent

04 Sep 2025

Qing

variety dining options and shopping malls, endless cosmopolitan life, relatively old property, nice interior though need to update a little

Leisure Family

10/10

Exceptional

28 Aug 2025

Ute

Excellent location and outstanding staff

10/10

Exceptional

27 Aug 2025

Marco

Great place

10/10

Exceptional

19 Aug 2025

Kwok yau

Location and Cost

Great location and price-to-value. Walking distance to TianAnMen Square and Wang Fu Jian.

Partner

10/10

Exceptional

04 Jul 2025

Ya Di

Very safe to stay there. Great location. Great room service and very friendly housekeeping staff.

Leisure Family

4/10

Poor

26 Jun 2025

Han

A very old hotel with very dated amenities, but it's very close to Wang Fu Jing, Tian An Men etc, which made it a little bit better. But we wouldn't stay here again if and when we return to Beijing - not worth the money.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Kelly

Beautiful hotel close to everything and the staff was amazing

Leisure Partner

10/10

Exceptional

05 Jun 2025

Ali-Reza

Nice hotel, with luxury feeling in a great location. Our suite was spacious and very comfortable, nicely decorated and serviced flawlessly daily. We will definitely stay there again next time that we visit Beijing.

Leisure Partner

8/10

Excellent

17 May 2025

Verified traveler

2.5/5 Stars

This hotel is marketed as 5-star, but the rooms are nowhere close—old furniture, tired decor, and an overall worn-out feel. It’s clear they haven’t been renovated in a long time. If you’re expecting luxury, you’ll be disappointed. That said, the staff was the one saving grace. The service was genuinely excellent—helpful, polite, and clearly trying their best despite the outdated environment. Until the rooms get a serious upgrade, this hotel is riding on its team, not its facilities.

Friends_and_family Family

10/10

Exceptional

13 May 2025

Samantha

The property was lovely, our room was spacious, and the facilities were excellent. The staff were exceptionally helpful and accommodating

Leisure Family

10/10

Exceptional

01 May 2025

Hong

非常棒

10/10

Exceptional

03 Apr 2025

Nathan

Amazing customer service. The entire staff went above and beyond to help us with anything we needed. Property was very nice as well.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Ben Ji

It’s fantastic, spacious, convenient. Staff are polite, helpful and friendly. It’s very close to Tianmen square, so expect more security measures around the area during big events.

Leisure Family_with_children

8/10

Excellent

23 Mar 2025

Weisheng

friendly staff, close to shopping area and forbidden city

Leisure Family

10/10

Exceptional

18 Mar 2025

Verified traveler

Fabulous hotel high spec easy walking distance to all sights. Very helpful staff and room was luxurious. Breakfast was a an incredible blend of east and west. Arranged trip to Great Wall thro reception before I arrived by messaging in app and it was great value and driver very obliging

Partner

8/10

Excellent

03 Mar 2025

Verified traveler

good stay

Excellent manners, good location. comfort stay and cozy room

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Dan

The location is very central. It's right next to a subway station, just a few blocks way from the Tiananmen square and within walking distance from the Forbidden city. The staff, Lucky, James and Amber are very helpful and nice. However, the TVs are small, shower drain and hinge were a bit rusty, the heater was not controlable, and light switches were not labeled. Overall, it's really good for the price

Leisure Partner

10/10

Exceptional

12 Feb 2025

Darren

Brilliant hotel and location.
Great rooms and breakfast.
All staff very helpful.

Partner

10/10

Exceptional

05 Feb 2025

Ailan

nice location

Leisure Family

10/10

Exceptional

13 Jan 2025

Bethany

Great location, huge rooms, helpful staff - great stay

Leisure Family

10/10

Exceptional

30 Dec 2024

LAU

Very good location, near shopping street Wangfujing. Walking distance to Forbidden city and other attractions.

Fast check-in and large room.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2024

Edson

Great location, very polite and focused staff.

8/10

Excellent

26 Dec 2024

HUILI

Delightful stay. Front desk staff James and Amber were very professional and helpful!

10/10

Exceptional

25 Dec 2024

craig

Great location- some rooms are outdated. Make sure you ask for a renovated room. Much nicer, roomier and modern. Staff were great and the breakfast buffet was good.

Leisure Family

10/10

Exceptional

20 Dec 2024

WEI

Location is the best of the best！！！

10/10

Exceptional

20 Dec 2024

lee

Absolutely fantastic hotel in a great area of Beijing
Staff were brilliant
Room was brilliant
One of the best hotels I have stayed in and a really good price!

Leisure Partner

10/10

Exceptional

17 Dec 2024

Thomas

A very nice hotel, located within an easy walk to Tiananmen Square and the Forbidden City.

Leisure Family

10/10

Exceptional

14 Dec 2024

Samantha

I stayed here with my son for 9 nights. This hotel is very glamorous. We stayed in a twin elite room which included breakfast. Breakfast was delicious with a wide selection of food and set us up well for the day. Staff were really friendly and helpful - ordering taxis when required, advising on restaurants, etc. The hotel is central for tourist attractions and shopping. We loved our stay here and hope to come back. Thank you ☺️

Leisure Family

6/10

Pleasant

10 Dec 2024

Abel

Rather disappointing.

Nice Lobby and location. Rooms are really dated and in need for refurbishment.
My room window could not close fully, send cold air into the room which was unpleasant this time of the year. Had to ask for a heater.
Service staff; other then 1 foreign lobby ambassador; could do with some training.

Partner

10/10

Exceptional

07 Nov 2024

GUILLERMO

Location

Leisure Friends

8/10

Excellent

30 Oct 2024

John

The hotel is one of the first in Beijing. Although it is older the feel is clean and elegant. Dining is limited but there are plenty of places nearby. My only critical comment is that there was no morning take out coffee anywhere. I had to go about 2 blocks to Starbucks.

8/10

Excellent

20 Oct 2024

Daniel

Comfortable spacious room

The location of the hotel was excellent and proximity to touristic places. Room is spacious, clean and comfortable. Minor hiccup during check-in process in the, but overall was ok. Breakfast buffet was a bit of a disappointment even though there were selection for the price. Only enjoyable food was the chocolate croissant. There is need to raise the breakfast buffet standard to an international level as a premium hotel. Would like to thank a female lobby ambassador staff for her hospitality.

Friends_and_family Friends

8/10

Excellent

19 Oct 2024

Gabriela

This hotel is 100 years old and you can imagine when you step in how grandiose was in its prime. Today’s day probably needs a lot of touch ups to keep it up but still keeping that “old world” feeling. The room was very big and well decorated. The room had an interesting smell ( probably the wall paper and maybe the drapes should be replaced to freshen up the room)

Partner

10/10

Exceptional

12 Sep 2024

Dennis

Beautiful hotel. Grand old feel. Fantastic pedestrian street a block away with great food and shopping. Great service!

Leisure Family

6/10

Pleasant

10 Sep 2024

Sien Theng

Excellent location.

Hotel with old world charm, but badly needs a fresh coat of paint. It would’ve been grand in its hey days. Room was big. Location excellent. Cleanliness - needs improvement as room was dusty. The worse thing is, I found a cotton bud on the pillow and many stray hairs.

Self

6/10

Pleasant

10 Sep 2024

Pauline

Nuo Forbidden city

Last time I stayed it was excellent. This time they put me in old building. Rugs smelled. Entire old building no good. If you stay make sure they put you in new building. Breakfast was excellent however

Self

10/10

Exceptional

16 Aug 2024

Gilberto

Historical hotel next to the forbidden city

Extraordinary hotel. I stayed in a heritage room, with a bedroom, a lounge, a bathroom, a shower room and a toilet.
The bed was extremely comfortable.
The building is historical and has lots of character.
Above all, staff is exceptional. Ksenia and Sky speak good English and took a very good care of me booking taxis checking opening hours and providing recommendations. Extremely good service.

Business

10/10

Exceptional

14 Jul 2024

Shaun

Great hotel near some really good shopping. Very helpful staff.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2024

Yunior

Beautiful hotel

What a beautiful hotel well central located.. amazing service the supervisor was extraordinary with a warm welcoming… she provided all the information we need and also sent us a fruits basket to our room.. very spacious and with the windows to the Main Street… very confortable and huge room .. I definitely recommend this hotel

Partner

10/10

Exceptional

04 Jun 2024

Kim Yong

Beautiful Hotel

Family_with_children

10/10

Exceptional

04 Jun 2024

Kim Yong

Beautiful hotel

Leisure

10/10

Exceptional

27 May 2024

Beinan

Really excellent

Really excellent location, lot of history to the hotel. Service was great, everyone at the hotel went the extra mile for customers.

Self

10/10

Exceptional

23 May 2024

Elaine

Nice hotel with helpful staff

Lovely hotel. Staff are really helpful. We only ask direction and they print a map out for us. Location is excellent, 2 mins walk to Wangfujing street with all the shops and restaurants

Partner

10/10

Exceptional

23 May 2024

Myla

The staff at the Nuo are very friendly and helpful. The rooms are beautiful, clean and quiet. Breakfast is wonderful. I will come back when I visit Beijing.

Leisure Family

8/10

Excellent

14 May 2024

Lei

The room is spacious.

Leisure Self

8/10

Excellent

08 May 2024

xue

The facilities are well managed. Many staffs have been making efforts. But if you are looking for a true accessible room, this hotel may not be the best choice. Simple because the hotel was built prior to the consideration of the disabled population, the availability of accessible room is very slim.

Leisure Family

8/10

Excellent

18 Apr 2024

Verified traveler

Good hotel with lots of character & helpful staff

The hotel is in a fantastic location. The staff are great, especially the concierge who are help to make the trip as smooth as possible...

The only challenge is that the room (a heritage room in this case) was so warm. Seemed the air con wasn't working and only blowing forced air. Although the room had a balcony the door couldn't be opened to let cool air in. However, on the last day of the stay the air quality was so bad you wouldn't want the door open. Great place, just need to get the air con sorted......

Partner

10/10

Exceptional

31 Jan 2024

Dali

Good

Business_and_leisure Self

10/10

Exceptional

04 Jan 2024

Verified traveler

Excellent service!

Our stay at Beijing Nuo was fantastic. In particular, the staff made our time in Beijing easy to navigate and hassle free. We want to thank Luke Wang for being extraordinarily helpful in organising day trips for us from the hotel, and providing us with travel advice and tips. We also want to thank Sky for his expedient booking of taxis and concierge service. They have gone above and beyond. Would stay here again.

4/10

Poor

27 Dec 2023

Kan

I chose this property mainly because of its historical and nostalgic ambience where early Chinese leaders had stayed or met foreign leaders. Despite the public areas of the hotel being well kept, the guest room looked tired with peeled wallpaper, chipped furniture, only rain shower and bath but not any hand-held shower. The room requires complete renovation to provide a comfortable stay experience.
The reception is terrible. We had prepaid our rooms which was confirmed at the time of check in, but when we checked out early in the morning at 5.30 am to catch our flight, the reception staff claimed that he could not confirm our prepayment with their Accounts Department at such early time and we were charged again. I wonder why our prepayment had not already been recorded in their system in the first place. This incident of double payment did not happen in the other four hotels we had prepaid for our entire China trip.
All in all, it was an unpleasant stay given the price we paid at AUD284 per night. My experience in the hotel destroyed my fond perception of this historical and nostagic property.

Leisure Family

10/10

Exceptional

26 Dec 2023

Ben

Amazing hotel in central location

We stayed in the historical wing of the hotel and it was a very large and comfortable room (although very warm!), and the hotel is as close to the forbidden city as you can get (and has a metro station very close as well). The staff were friendly and the breakfast had plenty of options as well

Partner

8/10

Excellent

18 Dec 2023

Hwee Yeang

It is v near to shoppong disyruct of wangfujin. It's like 5 mins walk to wangfujin train station. The hotle has two wings- the older wing faces the back alleyway. Rooms are bigger. Was told that the newer wing that faces changan street and rooms were renovated bwfore Covid-19. The rooms are smaller/ standard but probably might be newer. On the website yhe hotel premise looks huge and sprawling but I hardly see cored around. May not be a bad thing though. Oh yes, hotel wifi somehow is not secure and doesn't seem to work. Most tomes we had to switch ot off and used our data plan instead.

Leisure Partner

10/10

Exceptional

19 Nov 2023

Geoff

nice all round

2/10

Poor

11 Nov 2023

Lihua

Do not stay

I added breakfast with 120 RMB when I checked in , when I get the food ready the second morning, I was told I do not have breakfast .
I support to pay $186/ night when I booked online , but at the end I was charged 3463

Business

10/10

Exceptional

06 Nov 2023

Óscar

A very pleasant stay

Beijing Nuo is a great hotel, location-wise. At walking distance from the amazing Wangfujing street and Tiananmen Square, delicious breakfast buffet, and an extremely helpful staff. I definitely would recommend the Nuo.

Partner

4/10

Poor

02 Nov 2023

Er

Outdated Hotel

Requested for non smoking but to the contrary, whole room filled with smoke smell
All basin and toilet bowl, choked
Slow cleaning, late checked in
Old hotel, not worth price
Front desk staff friendly but not helpful
Location is ok, walking distance to metro & wangfujing

Partner

6/10

Pleasant

02 Nov 2023

hui

Pretty disappointed I would say, would say it’s a low 4 stars hotel. In room facility is running down staff has been trained as state owned hotel staff not international 5 stars won’t come again

Business_and_leisure Self

10/10

Exceptional

14 Oct 2023

HUAT BENG

Convenient and easy accessable to the train station. Wang Fu Jing is just beside the hotel. Great location.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Christoph

Very nice English speaking staff, good dining options and very close to the major attractions Tianaman square and forbidden city. Very spacious and comfortable and clean rooms.

Business_and_leisure Self

8/10

Excellent

18 Sep 2023

Tina

Great location

Great location, could walk to many places for sightseeing and dining/shopping

Friends_and_family Friends

10/10

Exceptional

17 Aug 2023

Andrew

Staff was awesome! Checkin was a breeze and Coolio really went the extra mile to help me. Truly appreciated it and will come back. Great location, literally on the street with many attractions

Self

10/10

Exceptional

12 Aug 2023

Yongge

close to the major shopping area. The Internet WiFi is bad

Leisure Family

8/10

Excellent

22 Mar 2023

Jia Lu

The hotel is in the best location possible, being extremely close to Wangfujing shopping street, restaurants and Forbidden City. My tour guide said it is one of the oldest hotels in the city and used to host important guests, and it shows in the service of every single staff member. They all speak very good English and were really helpful, special mention to the concierge and breakfast team who were super attentive in their service standards. The room is spacious, clean with a very comfortable bed. The only reason I’m not giving 5 stars is due to the weak wifi signal, I needed to restart a few times for it to work and sometimes it didn’t work at all during blocks of time. Wifi is too important in a place like China especially since I was roaming, I hope the hotel fixes this soon.

10/10

Exceptional

06 Feb 2022

Bamdad

Great hotel, clean, great service, great location

Beautiful historic hotel, right in the center of everything. Bucket list places of historic significance + amazing restaurants + great shopping all within walking distance. The service, cleanliness, and condition of the hotel were top notch. When we visited, the pool and one of the restaurants were temporarily closed but the 1st floor restaurant was filling in, and there were other choices within walking distance.

Friends_and_family Family

10/10

Exceptional

24 Nov 2021

Hong

Great Stay!

We had a wonderful time at this hotel. We loved our room, that has much history and traditional Chinese decorations. It is a spacious room with very comfortable bed. We spent a couple weeks there and it felt like a home away from home.

Friends_and_family Family

6/10

Pleasant

21 Jun 2021

Verified traveler

Was average for the price. Did not receive VIP upgrade or treatment and was laughed at when I asked for the upgrade.

Business Self

10/10

Exceptional

20 Jun 2021

Louise

Stay in this iconic hotel!

The hotel is so beautiful and the staff is super helpful and friendly. It is close to the Forbidden city and an amazing hotel to stay in. I ate in the downstairs lounge which is very elegant and the food delicious.

Self

10/10

Exceptional

25 May 2021

brian

Old Classic

This lovely hotel is definitely one of the classics. The old girl has held up well and continues to provide comfort, style and service!
The room was spacious and clean. The amenities are truly on point - organic and luscious smelling bath salts, soaps and shampoo.
I got such a great deal on the room through Hotels dot com that I booked it even though I have an apartment close by.

Self

10/10

Exceptional

12 Apr 2021

Dominic

7 nights peaceful stay

Good size room with living room space. Very private and quiet. However no view. Great location just 2mins walk down to Wangfujing subway. Great location at Wangfujing shopping street with all food and shopping choices. Will definitely consider again.

Friends_and_family Family

10/10

Exceptional

24 Jan 2020

Verified traveler

We arrived early at the hotel because my daughter was very unwell and unable to sight-see that morning as planned. The hotel staff saw she was not well and very kindly allowed us to check in early and checked up on us periodically throughout our stay to make sure we were OK. They even sent fruit and a get well card for my daughter which was so nice. Room service meals were excellent. Loved the pizza, and the prawn ball dish was amazing. We spent a whole day in the hotel just relaxing and pampering ourselves with all the complimentary goods (lovely soap, gowns and slippers) which very much helped my daughter made a speedy recovery. Above all, the personal service provided by Jessie Zhou in reception was exemplary. She really looked after us and made us feel welcome and so at home. Jessie is such an asset to this hotel. She turned a routine hotel stay into something very special for us. We loved her, this hotel and our whole stay at Nuo Forbidden City in Beijing. We will be back.

Leisure Family

10/10

Exceptional

21 Jan 2020

Verified traveler

The Beijing Hotel Nuo exceeded all our expectations (which were already high enough before we arrived). It is pretty much how every hotel should be. Classy, clean, cozy, spaceful, great staff, very well located, great wi-fi. We had one of the best breakfasts in our lives (although expensive). I want to thank all the employees who made every effort to make us feel at home and made our trip so fantastic especially Mr. James Wu who also arranged a birthday cake to our daughter.

Leisure Family

10/10

Exceptional

20 Jan 2020

Yang

Enjoy the stay

Very spacious, good location, comfortable bed. Will come back again.

Friends_and_family Family

10/10

Exceptional

16 Jan 2020

Mandy

Very nice and clean.Room is very big.I have a 11years old child ,the add bed is free .Nice location.

Leisure Family_with_children

8/10

Excellent

12 Jan 2020

SAN

Cental location, walking distance to Wangfujing Shopping area, subway and Forbidden city. English speaking staff. Grand hotel. Only minor issue was the temperature control in our room, it was preset.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2020

Verified traveler

The room design is very elegant and attentive to details. The hotel is well facilitated while preserving its unique history.

Friends_and_family Partner

8/10

Excellent

10 Jan 2020

Verified traveler

Mm

Services excellent but rooms are too hot

Friends_and_family Family

10/10

Exceptional

08 Jan 2020

Verified traveler

This is a fantastic hotel, service is outstanding

Friends_and_family Partner

8/10

Excellent

06 Jan 2020

Tracy

changing rooms need updating

The negatives on my review are solely based on the pool facilities. I booked here as the last keg of our trip before flying home. Room and hotel lovely and clean, staff polite, we were the only ones for dinner in the restaurant but they served us fantastically and food was great. Going to the pool was weird though. There was an unmanned desk outside the pool so I collected a towel and went through. The locker room is absolutely filthy with very basic facilities and it smells. Think council facilities from the 1980s. I never saw so much dirt balanced on a doorway before. When I went into the pool there was a man sitting playing on his phone on one of the loungers (its a habit in China which is really annoying- you have to hear what’s on their phone as they don’t seem to wear earphones or consider others by turning the volume down) when another man arrived half hour later I realised (by the matching scruffy outfits that they were the pool attendants) It was rather bizarre and not in keeping with the experience I had from other areas of the hotel

Partner

10/10

Exceptional

06 Jan 2020

Christine

This hotel is clean and quiet and the location is excellent. The staff were very helpful. Thank you.

Self

10/10

Exceptional

05 Jan 2020

Verified traveler

It is very unique antique hotel located in a very connivence location. The room size is generous for family with small children

Business Family

10/10

Exceptional

03 Jan 2020

Tony

Unique design. Very clean. Location is very convenient to shopping, subway, and forbidden city.

Leisure Family

10/10

Exceptional

26 Dec 2019

Theresa

History, Quality, Comfort!

Beautiful hotel with all the comforts. Kind & helpful customer service, quality dining, convenient location to shopping & sightseeing. Enjoyed my stay and would certainly stay again in the future!

Business

10/10

Exceptional

20 Dec 2019

Daks

Excellent service. Big room but a bit run down, need an update. Convenient location. Good breakfast.

Friends_and_family Family_with_children

10/10

Exceptional

18 Dec 2019

Fan

I chose this hotel because of its historical significance. When I was making the reservation, I read through some raving reviews as well as some reviews suggesting infrastructure upgrade. The moment when I stepped in the hotel lobby, I was greeted with friendly smilies by Ms. Lily and many others. I loved the spacious room with traditional Chinese decor, and was actually quite impressed by the amenities. Throughout my entire stay, the staff provided me with first-class service from directions to late checkout accommodation. Ms. Lily especially exemplified the qualities of being a professional in hospitality. I will stay at this hotel again, and I highly recommend the place. Thank you, Beijing Hotel Nuo Forbidden City.

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Kim

I was having ankle injury right before my trip so my husband message the hotel asking if there is wheelchair service for rent, Aref the manager is very prompt in responding to our inquiry and confirm that the hotel is able to lend us the wheelchair FOC. That’s really a great news so I can proceed with my trip, without the wheelchair I might cancel the trip. I really appreciate this extra service given by hotel. I was able to visit forbidden city and tiannanmen square with the wheelchair, it really enlightened my trip. The hotel also very close to Wangfujing MTR C2 exist. We travelled in a family of 6 person so we have booked 2 rooms. We are happy with the spacious room. It would be my 1st choice if I return for vacation in the future.

Leisure Family_with_children

10/10

Exceptional

20 Nov 2019

Verified traveler

Love the hotel. Great location, clean, nice breakfast, large room, friendly front desk.

Partner

4/10

Poor

02 Nov 2019

Verified traveler

We stayed 5 days in the Heritage king room.
Unfortunately the hotel did not recognize the benefits that we are entitled to at Expedia as a Gold member.
The room we were given, towards the main avenue, was not impervious to noise, which interfered with the late night hours as well.

Business Partner

10/10

Exceptional

02 Nov 2019

Verified traveler

The staff was very accommodating, they were appreciative of our visit. The room was fantastic. Well appointed, very clean. The soap and shampoo is phenomenal. Very close to Tienanmen Square.

Leisure Partner

8/10

Excellent

30 Oct 2019

Clive

Great hotel, customer service and location

Great hotel, great customer service and great location
My only issue was that the room was like a sauna and the air con would not produce cold air, apparently because it was autumn but I dont understand that, it should either work or not

Friends_and_family Family