Name: Legoland New York Hotel
Address: 1 Legoland Blvd, Goshen, 10924, US

6/10

Pleasant

22 Jul 2026

Brian

Just another Over priced money grab.

6/10

Pleasant

20 Jul 2026

Diane

The hotel room was amazing. The eating area ran out of cups and food spilled all over. Staff was great though!

Family_with_children

10/10

Exceptional

18 Jul 2026

Dana

Great one night stay with the family.

Family_with_children

10/10

Exceptional

16 Jul 2026

Christina

Love it all

Family_with_children

8/10

Excellent

15 Jul 2026

Dani

Room was nice. Food was not good

Family_with_children

4/10

Poor

14 Jul 2026

Craig

Mixed Review – LEGOLAND New York Park & Hotel

I really wanted to love LEGOLAND New York, but for the price, the overall experience was disappointing.

The LEGO theme is fantastic, and my kids loved it, but the quality and service don't match the premium cost. Many employees were friendly, but several seemed untrained and couldn't answer basic questions. At the park entrance, the employee scanning tickets (Austin) was unwelcoming and didn't even respond after I said \"thank you\" twice.

The lack of hospitality starts at the hotel. Instead of being greeted, you're directed to a self-service check-in kiosk. The dining area wasn't consistently clean, some carpets felt damp, and breakfast even ran out of orange juice because we were told the delivery truck never arrived. Restaurant staff themselves acknowledged there were areas needing improvement.

The dance party was underwhelming the first night (sunday) and the pool closes at 8 p.m. With the park open from 10 a.m. to 5 p.m., there's barely enough time to eat dinner and enjoy the pool.

The costs keep adding up: $38 per day for parking, expensive food, and even a souvenir chicken bucket was $55.99.
The \"Kids Stay & Play Free\" promotion didn't feel like much of a deal once everything else was added.
I honestly believe if corporate leadership experienced the resort as regular guests, they'd be disappointed by how far the experience falls short of the price. The concept is amazing, but the execution needs significant improvement.

Family_with_children

8/10

Excellent

14 Jul 2026

vinh

Hotel is clean, friendly , activities at night time

Family_with_children

4/10

Poor

13 Jul 2026

Love

No recommiendo ese lugar, mala comida, solo estan cobrando dinero que no vale la pena, los personales en briks restaurant son irespectuosos

Family_with_children

10/10

Exceptional

13 Jul 2026

fei

clean room and family friendly

Family_with_children

10/10

Exceptional

08 Jul 2026

Tatyana

We had a wonderful time staying at the Lego hotel! My 5 year old had A BLAST!! Honestly, legoland was super fun but the hotel seemed to be the bigger hit! The only thing I didn’t really like was that the rooms have no phone or a way to contact staff if needed. It was kind of hard to locate anyone to help during the night when neighbors were super loud at 11 pm. Other than that, it was a great stay for kids!

Family_with_children

6/10

Pleasant

06 Jul 2026

Cathy

Rooms were clean, pool was over crowded and too warm during a heat wave. Pool deck was dirty and pool bathrooms were disgusting. They should have been kept up with the amount of people there. There was no toilet paper and soap at one point. Food was okay, staff were nice. I feel for price of stay facility up keep should have been better. Also everyone needs to note if booking through a third party you will not be given hotel parking which is included if booking directly through hotel. I booked through Expedia and when leaving hotel/park I had to pay $50 to leave. All hotel guests should be given complementary parking passes. I definitely do not plan on staying at hotel again because I love so close to park but I was truly disappointed as our stay was a last minute surprise for my kids.

Family_with_children

2/10

Poor

04 Jul 2026

Michael

The options for restaurants were horrible. People were ubering food from outside in the resort. Legoland need to step up their game.

8/10

Excellent

01 Jul 2026

Gabor

It s nice but very overpriced for sure. What we didn't like: pool opens at noon. The hallway was way too cold. Breakfast was basic and we had to wait even if we had a reservation. Fruits are in the \"free\" breakfast, but we didn't find any, and I asked for it but it never arrived.. chocolate milk machine was empty, etc. ( breakfast is until 11 am, we were there at 9.40, but still )
The worst: animation was super basic and when my son was so happy that finally he saw the \"real\" Lego figure person ( wizard ) they didn't give us a chance to take any pictures because he was already \"tired\" and could not stop for 10 sec for a child for all of these money... That was really disappointing.

What we liked: Legoland is super close to the hotel. My son enjoyed the treasure hunt, even if the gift was for girls and they didn't let us to exchange it for boys set..
The decorations are nice and beds were comfortable. Pool was nice too..

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Belinda

The food was overpriced for frozen food and meat that was hard to chew.

Family_with_children

8/10

Excellent

29 Jun 2026

Belinda

The food was overpriced!! And was not good. The kids did not mind but we were upset at the cost of the food!

Family_with_children

8/10

Excellent

25 Jun 2026

helen

I wasnt expecting to have a parking fee. Aside from that as expected.

Family_with_children

4/10

Poor

24 Jun 2026

Amy

Check in staff were helpful, breakfast staff were pleasant. Breakfast is always fine but lots of sorry we're out of this ..this is broken etc ( servers did thier best i feel ) gate and front desk are not on the same page. We were told one thing from the gate that the front desk said was incorrect and then a contradicting answer 2 days after from another front desk staff member. They need to have polices either posted or be more clear with communication. Things are more expensive and you get less amenities than previous years..for a resort there is little included

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Nhu

Family friendly

Family_with_children

6/10

Pleasant

22 Jun 2026

Lauren

We recently stayed one night at the LEGOLAND New York Resort and overall had a nice experience, but I don’t feel it was worth the cost.

The hotel was clean, the staff was friendly, and the LEGO-themed room was fun for the kids. However, the biggest disappointment was that park tickets were not included with the hotel stay. For the price, it felt like we were mainly paying for a decorated room.

There also wasn’t much to do at the hotel itself. The pool was quite small and was not heated, which made it less enjoyable. Breakfast was included, but the hot options were very limited, consisting mainly of bacon and eggs.

While we had a great family day and enjoyed our stay, I wouldn’t recommend the hotel based on the value. The experience was pleasant, but the cost did not match what was offered.

Family_with_children

10/10

Exceptional

14 Jun 2026

William

Kids always love this place and that’s all that matters

8/10

Excellent

11 Jun 2026

Lindsay

Generally we had a pretty good stay at the Legoland hotel. Proximity to the park was obviously great, though we actually realized that by leaving our car over in the hotel portion of the lot (same cost for parking) that we were further from the park than if we had moved it over to the park spots. The main thing you are paying for is the themed hotel and rooms, which my son loved. We booked a ninjago room since that's his favorite thing right now, but I wish we had been on the pirate level because that was the top floor. The sound proofing is not great and I was awoken around 5am by excited running above us. My son was woken probably around 7am and said \"but there are other kids up\" because you could hear it all so clearly. And we had sound machines going both in his sleeping area and ours. Breakfast was the biggest disappointment. It says it is buffet style but that's just for cereal and toast. Eggs and sausage have to be ordered and brought to you (included) as with pancakes (not included). In the buffet area they were out of bread and chocolate milk. We waited 35 minutes with no food. We finally got the eggs and sausage but no pancakes so we finally flagged down our server to cancel the pancakes because my son said he didn't want them anymore by that point. I'm not really sure why it's not just a continuous assembly line because the only option was scrambled eggs or scrambled egg whites. Staff was great and the play area ih the lobby was nice. We didn't use the pool.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Elona

Highly recommend this for a beautiful family experience if you have kids! We enjoyed a 1-night, 2-day stay, and we absolutely loved everything inside the hotel and had an amazing time at the LegoLand park itself. However, there were a few downsides for the price. The room's cleanliness wasn't up to par it just lacked that fresh, crisp, clean feeling and smell when you walk in, and the bathroom was the same. Also, for a hotel of this caliber, the food definitely should have been better. Another frustrating part was the parking situation: you have to pay every single time you leave and come back to the hotel. On the positive side, the room itself was beautifully designed and decorated with a great Ninjago theme and excellent lighting. Everything else about our stay was wonderful and very impressive. It is definitely on the pricier side, but aside from those issues, it was a truly great experience! 🙌

Family_with_children

8/10

Excellent

05 Jun 2026

Nicholas

Stayed during a 2-day journey to Lego Land Park. Overall a good stay and convenient to Park. Room was suitable for its purpose and kid liked the decor. Food is not tasty but not other options. Breakfast was fair though. Staff at the Hotel and Park are real pros with customer service #1 priority evident in every interaction.

Family_with_children

10/10

Exceptional

05 Jun 2026

Naijah

It’s was a great hotel 10/10

8/10

Excellent

31 May 2026

gretchen

overall is good except for the toys in treasured chest its 2packs but its the same,we are expecting a bit more surprising thats why I booked the preminum room.
its the same toy and its the toy feom the birthday package not very surprising. my daughter got disappointed

Family_with_children

10/10

Exceptional

31 May 2026

Jenifer

My family enjoyed a wonderful experience at the Leholand resort and park. The staff were helpful, welcoming and kind. The room was decorated to be a child’s dream come true.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Arling

Amazing experience . The staff made our stay memorable !! Breakfast was delicious and fun. Best for a rainy day.

Family_with_children

6/10

Pleasant

17 May 2026

Katie

Lego Land Resort was cute for the kids, but definitely not worth the price in my opinion. The pool wasn’t even open during our stay, and the park tickets were NOT included, so we ended up spending way more money. Other hotels include the park with the stay and are honestly a much better value.

Family_with_children

8/10

Excellent

12 Apr 2026

Valerie

For the most part, our stay was wonderful. It would have been top-notch if we'd been told ahead of time that we should make breakfast reservations early so we didn't arrive and find out we only had breakfast options at 7:30 am or 10am. 7:30 was too early for our kids and we wanted to be at Legoland when it opened at 10am so we ended up ordering a breakfast delivery instead of enjoying the complimentary hot breakfast offered as part of our stay. We did make a dinner reservation at the Bricks and were a bit taken aback at how expensive it was for the choices offered. We were able to make a breakfast reservation for our second day there for 8:45am so that was great!

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Fred

Make sure you book on Lego Land’s website. If not, they charge you $37 each time you want to leave the parking lot between 9 ish to 6:30 ish. They wait until the day visitors leave then they bring up the parking barriers to leave. They will not credit you either.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Michelle

Clean room, friendly staff, plentiful breakfast

Family_with_children

8/10

Excellent

17 Jan 2026

Lea

kids loved it. fun candy, legos, games, bunk bed and decorations.

However, the facilities seemed a bit run down, though not unexpected from the amount of foot traffic. Fixture (I think room 2025?) in bathtub broken and kids could have stuck fingers through, which seemed dangerous if little kids would use the small tub.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Ziwei

We are having a great time at the hotel!!!

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Giselle

From the friendly, helpful staff, to the amenities for the children the play area in the lobby, the music playing in the elevators, the aesthetics, the Lego-themed room, the holiday cheer, it was all amazing ! My children loved it ! Can’t wait to be back in the summer to enjoy the summer activities at the hotel and at the park.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Mercedes

Room very clean, breakfast was great, staff were soo kind!

Leisure

10/10

Exceptional

21 Nov 2025

Maria

Great

10/10

Exceptional

16 Nov 2025

Dennis

We loved the rooms geared to kids.. they had so much fun with the Lego’s in the room. The special clue game to open the treasure chest they loved. The staff was friendly. The castle in main lobby was enjoyed by all. The breakfast included with our stay was great! We found it very clean overall.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Sara

Easy checkin, helpful staff, clean roo.s, fun stuff fot kids to do. But food was terrible and overpriced.

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Mathieu

Kids loved it

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Jasmin

We had an amazing time at Legoland New York! The staff was wonderful—friendly, helpful, and made my daughter London's birthday extra special. The pirate-themed room was incredible, full of fun details and Lego magic everywhere. There was great entertainment, tons of Lego activities, and everyone went out of their way to wish her a happy birthday. She even found Mr gold on her birthday. Such a memorable experience for the whole family! 🏴‍☠️🧱🎉

Leisure Family

6/10

Pleasant

26 Oct 2025

Heidi

Pool was closed. We were all of the way at the end of the hallways which made it inconvenient when having a little kid and luggage

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Amy

Staff very helpful, lots of kid friendly activities.

Leisure Family

10/10

Exceptional

10 Oct 2025

Arnassia

We loved everything from the staff to the stay

Family_with_children

10/10

Exceptional

04 Oct 2025

Nankishore

Very kids friendly

8/10

Excellent

29 Sep 2025

Jessica

Attention to detail by housekeeping

Great check in. I have stayed their before and I indicated that i was traveling with 4 children on my reservation. We did the room treasure hunt and there was only 2 lego sets and 2 juice boxes. The room Holds 5 and we had 5 people put out supplies for that?

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Ben

They made the place so much fun for children and every staff member was beyond helpful and cheerful. Truly a great family place.

Leisure Family_with_children

6/10

Pleasant

22 Sep 2025

Matthew

Worth it for the convenience

We took a trip to Legoland this past weekend with our twin boys who were turning seven and stayed overnight in the Legoland Hotel. You cannot beat the convenience of the hotel which is located just a short walking distance from the entrance/exit of the park. After a full day of fun with the kids, it was very nice to have the hotel so close by. The hotel itself was fine, the room was relatively clean, the beds were comfortable, and my kids had fun with the scavenger hunt that involved finding different items in the room in order to get a code to unlock a treasure chest which had little lego sets inside, a very nice touch. The reason for only giving three stars is, as other reviews have noted, the walls being incredibly thin. At around 9:00, when we were trying to get our young boys to bed, a kid in a room next door to us was screaming and swearing at someone in their room, calling them a \"f***ing moron\" which was clear as day in our room. Then, in another room, across the hall, a baby or young child started screaming and crying hysterically at around 2:00 AM and it lasted until at least 4:30 AM when my wife and I were finally able to fall back to sleep. I cannot express how loud it was in our room. This seems to be a frequent occurence at the hotel based on other reviews I read, so you're rolling the dice a bit staying here. All in all, it's probably worth staying here if you have a long ride back so that you can stay at the park until it closes and maximize your experience.

Friends_and_family Family

8/10

Excellent

21 Sep 2025

Reginald

We live 3 hours away, so it made sense to spend the night. So glad we did! The hotel is steps away from the park. Kinda gives you a Disney vibe walking from WDW Swan to Epcot. The hotel itself is cool. Rooms helped the kids feel like they were really on vacation. Now the bad: For me, i wish they had ceiling fans or a way to adjust the air because the room was both cool and stuffy at the same time. Makes no sense but thats the only way i can describe it. Wish the kids sleeping area had a lamp or night light like the main area does because the kids didn't like how dark it got there. Also, the food onsite is basically overpriced heat and eat stuff. Nothing felt freshly made. $28 for chicken alfredo is fine at a restaurant; but this tasted like microwaveable Marie Calendars or Stouffers that was already pre-made for the hotel. Same with the pizza. Definitely with the burgers. Those patties were as thin as the cheese! They only have 4 cocktails on the menu but at $22 each I expected 🔥 cocktails. Not the case. Fries were good though. Breakfast was edible. Overall, the hotel is good but manage your expectations and expect to overpay for everything in order to create great memories! Staff were all great too.

Leisure Family_with_children