Name: Sheraton Kingsley Nanjing
Address: 169 Hanzhong Road, Balxia District, Nanjing, 210029, CN

10/10

Exceptional

30 Apr 2026

Bing

Great location! Very nice hotel!

Self

6/10

Pleasant

09 May 2025

Andres

Old hotel with great breakfast and staff. Needs renovation!

Business

10/10

Exceptional

08 May 2025

Tao

It’s a convenient location for my stay in Nanjing. That’s all I need.

10/10

Exceptional

09 Mar 2025

Cyril

Excellent stay

Conveniently located for what we wanted to do in Nanjing, excellent service and great breakfast with a good variety. We would happily come back for another stay

Partner

4/10

Poor

18 Oct 2023

Xiaomin

Hotel service is poor. First the machine cannot make key, than giving us the room hasn’t been clean. No one help us with luggages. Not good experience at all.

Friends

6/10

Pleasant

24 Sep 2023

Verified traveler

The chain lock in the room once lock is quite difficult to unlock. I used a handle of the spoon to open it.

Business

6/10

Pleasant

19 Aug 2023

Santiago

It’s a nice hotel, just a bit older, and the repairs over the years haven’t been done properly (eg. the seams in the bathroom were done in grey, which doesn’t match the beige tiles). This is visible in the rooms and bathrooms: they’re totally fine, but show signs of wear and tear. The bathroom has water stains, the scale doesn’t work, etc.

Leisure Partner

10/10

Exceptional

07 Aug 2023

Lingzhao

I was impressed by Clara’s good service, she was very attentive to her guests. Thank you so much for her considerable service.

4/10

Poor

14 Jun 2022

Verified traveler

The hotel is under renovation but it looks like a quarantine hotel. Dark. No business center

Business

6/10

Pleasant

23 Jun 2019

Verified traveler

hourly rent available sheraton!

it’s great they upgraded me to top floor in a renovated room and not disturbed by the construction. bed is comfortable, room is spacious n clean.

lobby and public area are very old. don’t waste your money on breakfast buffet, i skipped even its inclusive in my booking.

traffic is a nightmare, the road near hotel is always jammed, no matter 3pm in weekdays or 10am in the morning, it took me 20-25 mins by taxi for a distance of 1.6km.

most disappointing is that i heard the reception offered 6 hours rent to a local when i check-out, unbelievable!

10/10

Exceptional

10 Jun 2019

Herman

Perfect hotel with nice view

Perfect hotel, good location, very clean rooms. The only problem was that they were renovating the hotel and the noise was very hard. They did upgrade my room.

10/10

Exceptional

24 Apr 2019

Verified traveler

great experience
will recommend it

Partner

8/10

Excellent

07 Dec 2018

Verified traveler

At the buffet breakfast we saw the staff pour the used milk for coffee from each table into the coffee machine which was pretty disgusting .Very unhygienic

Partner

10/10

Exceptional

07 Sep 2018

Verified traveler

Nice hotel. Good location.

Very comfortable, clean room with a kettle and coffee bodem. Close to a metro line. Good variety for breakfast. Swimming pool. Friendly helpful staff. I would definitely recommend this hotel.

8/10

Excellent

10 Aug 2018

Jason

Overall great stay

Hotel was very nice as indicated in the photos. The elevator was a problem because no guest knew how to use it and it required assistance. They tried to make the elevator too high tech and it only left gust mad because no one knows how to use it.

8/10

Excellent

04 Jul 2018

Andrew

Comfy

A bit aged but a nice older style luxury hotel with a comfortable bed, which is not always easy to find in china. Location for me was brilliant, but I was working.

10/10

Exceptional

25 Jun 2018

svetlana

very good choice for a business trip

there is always maximum service from the staff
and surprisingly for Chinese 5 star Western hotels restaurant staff speaks English or very quickly finds who does.
very pleasant stay next to the hair dresser and shops.
even supermarket is not far.
always happy with Sheraton Nanjing !

10/10

Exceptional

27 May 2018

Verified traveler

Good location.staff very helpful

10/10

Exceptional

17 Apr 2018

Verified traveler

Ok, a standard hotel

a standard hotel, and i need to put fifty characters

6/10

Pleasant

09 Nov 2017

Verified traveler

Not really non-smoking

Room was reasonable but they don’t enforce no smoking policy. Person next door was smoking so my room really smelled and I had to leave. A couple of guys openly smoking in front of restaurant in 4th floor with staff nearby.

10/10

Exceptional

17 Sep 2017

Verified traveler

Amazing

Partner

6/10

Pleasant

05 Jul 2017

Verified traveler

Hotel is old and in a old, crowded neighborhood.

Family

4/10

Poor

26 Sep 2016

Roger

Old Sheraton

I stayed in many Sheraton, this one is the worst.

10/10

Exceptional

22 Sep 2016

Geoffrey

Its a Sheraton, nothing else needs to be said

Spent a couple more days in Nanjing and went to the Sheraton. Close to the downtown core and it is a Sheraton after all. Staff were fantastic, young lady playing the piano in the lobby was excellent, grand staircase magnificent.

8/10

Excellent

18 Sep 2016

Manel

Staff took extra mile to make it a pleasant stay

Staff was very friendly and very helpful recommending places to visit and giving directions. Also, suggesting places to have my meals.

6/10

Pleasant

12 Jun 2016

Verified traveler

Dated hotel, staffs not well trained!

There was no queue for check in, and the staff not helped either. Really old hotel, just can be 3 star maximum.

10/10

Exceptional

02 Jun 2016

Markus

Great hotel, great location, great value!

Great Hotel, highly recommended.

6/10

Pleasant

11 Jan 2016

Rajan

Nice hotel but a bit far from Xinjieko.

The staff is great and friendly. However the rooms are a bit dated and the heating was blasting hot and unbearable. The thermostat wouldn't even let me change it to cooler setting. I could find similar prices and better room right near the 1912 area.

8/10

Excellent

07 Sep 2015

Derek

Good Hotel

The hotel staff were extremely helpful and accommodating. Staff were very friendly although most of them did speak much English. The rooms were clean and serviced everyday. I would stay at the hotel again.

Family

6/10

Pleasant

24 May 2015

Ron

Not your typical Sheraton property.

While this is a very nice property, it lacks many simple amenities. Danny's Irish Pub was never open on time. Sign says opens at 2 PM on Sundays, opened at 6. Cigar Bar was never open. No restaurants on property. At 3 PM on a Sunday, nothing in the entire hotel was open. That is not good management. The rooms are very nice, beds are good, but the showers are very weak and low. If you are over 6' tall you have to bend low to get wet. Smoking occurs on all floors, even in non-smoking rooms. No Smoking signs are posted but there is no enforcement. Long wait for a taxi. Nearest place to walk to dinner or drinks is, you guessed it, a different and better hotel.

10/10

Exceptional

26 Jan 2015

maxl

Facilities: State of the art, Great Gym and Pool; Value: Great deal; Service: Flawless; Cleanliness: Spotless;

10/10

Exceptional

09 Dec 2014

siew

nice hotel close to subway

the hotel room is spacious enough for 2 people. i'm in love with their bed, super comfortable! they have UK plug so i don't even need a adapter. i think it's really sweet that this hotel got two kinds of plug. the staff is very friendly and helpful. i can speak chinese so i can't comment to their ability to speak english.i heard they have a nice gym but i don't have time to go...i would definitely stay in this hotel again the next nanjing trip. the only thing i'm not satiesfied is the bathroom water. the water flow is too small, they really need to improve it.

10/10

Exceptional

19 Nov 2014

Aldona

pleasing hotel

I had a very relaxing stay in beautiful surroundings. .....everything about the hotel met my needs

8/10

Excellent

15 Oct 2014

Jim

Good hotel, skip the breakfast

This is a nice hotel well located in Nanjing. The rooms were clean and spacious, and the bed very comfortable (especially when compared to typical Asian beds!). Only negative was the breakfast (not included) was very expensive, especially in comparison to the room cost.

Family

8/10

Excellent

28 Aug 2014

Victor Ibanez

Sheraton is a great hotel

It was overall great, but the hotel itself is very old. Again the location is the main feature plus the elevator who can give you a great view of Nanjing city. Carpets and some stuff of the hotel have to be changed, for sure.

10/10

Exceptional

06 Nov 2013

Justin

Great hotel, good location

The hotel is about 2 blocks from the Shanghai Lu subway station. Hotel interior is nice, internet worked well, and room was comfortable and clean. There's also a nice Irish pub on the 4th floor with good food.

6/10

Pleasant

06 Nov 2013

Marijn

A bit tired

The hotel was probably fresh and hip when it opened 15-20 years ago, but they haven't made any efforts since to keep it relevant.
It feels stuffy when you walk in and the elevators have this old system where you type in your floor number after which you are pointed to the right elevator.
The room, although a non-smoking room, stank like cigarette smoke, quite off-putting.
The service was good enough though, so was the food which came with a generous discount for hotel guests.

8/10

Excellent

14 Oct 2013

Lee

very comfy beds

good

10/10

Exceptional

26 Aug 2013

Bob N

Things to do

Hotel was undergoing rennovation during my stay which was quite noisy.However, the rest of the stay was great.

6/10

Pleasant

13 Aug 2013

Verified traveler

Couldn't relax at the restaurant and pool because it is like a public playground by many children.

8/10

Excellent

28 Jul 2013

C^Squared

We had a nice romantic getaway

We had a really nice time. The staff was very helpful and the room was great. Location wise it is just away from the centre, which in the summer heat can be a bit annoying. However Metro stations are pretty close by. Pool was only a lap pool and needed a relaxing area. Also felt a bit dirty. Besides that everything was really great. Remember to visit Danny's Irish Bar for a good laugh.

Partner

10/10

Exceptional

01 Jul 2013

andre

A nice place to stay in nanjing city!

The hotel staff was kindly to help everything and the room is big and clean...and the location is ok for single ..not suggest for family.

8/10

Excellent

05 Apr 2013

Verified traveler

comfortable and convenient

a good hotel for a business stay - well appointed, clean rooms, food options all day, and in the center of the city. there's a coffee bar in the lobby, and a well-kept business center. for a laugh, check out Danny's Irish Pub on the 4th floor - a very urban Chinese experience.

10/10

Exceptional

13 Nov 2012

Markus

hard to beat value for money

Great Hotel, comfy, friendly, clean, top location and great service at a reasonable prize. Good value. I recommend this hotel.

6/10

Pleasant

02 Jul 2012

Verified traveler

Nanjing Sheraton

This is 2012, most all hotels worldwide have free internet access. The location was not good for my purpose.

Family

4/10

Poor

28 Mar 2011

Chris

Executive desert

Other reviews of hotels in Nanjing painted a rather poor picture but generally the Sheraton came out not too bad, so I tried an Exec floor deal on Hotels.com which was exceptionally discounted, and now I see why. Very poor staff training was at the root of most problems in the exec lounge - the staff seemed largely concerned about counting out the flower vases and laying out 25 place settings for breakfast when we only ever saw three people in the lounge, two of them being us. There was never anyone there to actually find the real thing you need, such luxuries as a glass or a spoon (we did eventually locate the cupboard where they hid these). Not a great experience.

8/10

Excellent

24 Jun 2026

Angie

-The hotel is conveniently located with stores and food places around. The metro is also close-by,
-The hotel design was very dated but the room was big with huge windows with an excellent view of the city.
-The security of the hotel was excellent. Key card is required to press the button to go up, unlike other five or four star hotels we stayed in other cities.
-The front desk staff were generally efficient and friendly. The male staff we met (the guy who helped update our keys - we had 3 rooms) were especially friendly and helpful.
-The bell staff who helped us with the luggage when we arrived by car and also when we left by car were very helpful.

10/10

Exceptional

24 May 2026

Jitladda

The staff sat the front counter were not very friendly.
The room itself is quite old, and the bathroom has a water barrier step that feels rather unsafe — it is easy to trip and fall.

However, there is a convenience store downstairs, which is quite convenient.
The location is also a bit far from the city center.

Business

10/10

Exceptional

04 Apr 2026

MEI WAH

早餐地方很大，選擇很多，很有地方的味道很

10/10

Exceptional

22 Dec 2025

kwanki

깨끗하고
직원도 친절합니다
수영장 사우나 헬스클럽 추가요금없이 이용할수있습니다
식사도 좋아요

Leisure Friends

8/10

Excellent

09 Aug 2024

GWANGHO

It was an amazing stay.

Friends_and_family Family

10/10

Exceptional

26 May 2023

KAR KIT

Good value and service

Good value and service

Business

8/10

Excellent

16 May 2021

Yiu Kay

Good

整體還是可以，性價比高，房間比較大

Self

8/10

Excellent

25 Apr 2021

Jiandong

希望改善房间隔音环境

Business

8/10

Excellent

02 Jan 2021

Verified traveler

お風呂のお湯の供給量が多くて良かった。
ジムの器具がいろいろあり、スタッフ対応も親切でした。

Leisure Self

8/10

Excellent

10 Sep 2020

I-TSANG

还行

感觉还行。

Self

10/10

Exceptional

27 Jun 2020

Verified traveler

重視細節且舒適的飯店

入住遇到客房浴缸有點小問題，但反應後迅速維修改善。本次入住新房型，房間隔音相當良好，且窗簾隔光效果佳，可獲得充分休息。

早餐部分，服務生會貼心的先詢問需要的飲品幫忙準備好。食物種類算豐富，偏向西式。

Partner

10/10

Exceptional

09 Dec 2019

Verified traveler

清潔にしてあり、とても快適にすごせました。

Business

8/10

Excellent

12 Nov 2019

AWASHI

対応や笑顔が素晴らしかった．朝食が充実していて非常においしかった．ビュッフェ方式で多くの種類があり，選ぶのが楽しかった．味付けは日本人にも合う．トイレのタバコの汚れがそのままになっていたのが残念だった．

Business Self

8/10

Excellent

10 Nov 2019

Verified traveler

老舗ホテル

日本人でも快適に過ごせます。
トイレが少し臭かった。サービスはとてもよかった。

Friends_and_family Family

10/10

Exceptional

03 Nov 2019

Verified traveler

Good for traveler

Big and clean room

Business

10/10

Exceptional

03 Nov 2019

Verified traveler

good for traveler

Big room and clean

Business

6/10

Pleasant

01 Jul 2019

Verified traveler

周辺にはお店が複数あり便利。建物の老朽化が感じられる。

10/10

Exceptional

28 May 2019

KOMATS

最高でした。

ただ朝御飯の質がいまいちでした

10/10

Exceptional

05 Mar 2019

Verified traveler

これこそ一流ホテルの真骨頂といえる。
三位一体の素晴らしいホテルだ。
部屋の素晴らしは、もとより
スタッフの笑顔と真摯な対応、それが自然に身体の中から滲み出てきているような印象をもった。
食事も殊のほか美味だったが、厨房関係の人たちの姿勢が読み取れる。

Business Self

2/10

Poor

24 Feb 2019

xiaochuan

南京金丝利喜来登酒店是我住过最差的喜来登

酒店服务人员服务态度不好，房间隔音太差，浴室里的毛巾也有异味，入住体验非常差！

10/10

Exceptional

02 Dec 2018

Verified traveler

近地鐵及市區各景點。地鐵一站即為購物及餐廳首善區，繁榮便利。
酒店管理佳，高樓層景觀壯麗。

10/10

Exceptional

12 Nov 2018

Verified traveler

エキストラベッドで、三名予約したが、
アメニティなどが２人分であった。

フロントに言えば追加など対応してもらえた。

10/10

Exceptional

19 Aug 2018

Allan

附近環境佳

10/10

Exceptional

04 May 2018

Verified traveler

フロント親切

チェックインした時は、フロントの方の手違いで予約した部屋と違うタイプの部屋に通されましたが、ホテルズドットコムで予約した部屋を示すと即対応してくれました。観光したい場所への行き方も丁寧に教えてくださいました。周辺も地下鉄の駅が近く、便利。朝食が種類が豊富で美味しい！日本人の口にも合います。

Friends

6/10

Pleasant

18 Apr 2018

Larry

Air Condition is old and not cool, Shower head not working properly water pressure is low, I won't stay there in the summer time. 空調不冷,水壓低不夠水冲凉,有待改善

6/10

Pleasant

22 Sep 2017

Anthony

Too old

I don't think this hotel can meet Sheraton level. Quite old and the amenities is not enough. The provide only one set of bathing stuffs and one bottle of water a day. I first time i meet.

8/10

Excellent

15 Dec 2016

Verified traveler

除咗服務差之外，其餘都ok！

8/10

Excellent

05 Oct 2016

GUANGSONG

酒店交通方便，位置安静

免费升级至套房，房间大，交通方便，位置闹中取静，距地铁站500米可达，距新街口步行可达。

Partner