Name: Quality Inn Spartanburg
Address: 6690 Pottery Rd, 3, Spartanburg, 29303, US

2/10

Poor

26 Jul 2026

Darwin

NO STAFF ON DUTY. You had to check in on a video kiosk, with a foreigner thats English was so broken, the kiosk couldn’t even understand what he was saying. It took forever to check in due to the language barrier. The hallways had trash laying in the floor with dirty carpets that hadn’t been vacuumed. You get in the elevator, the same way trash on the floor. The back parking lot for semi trucks, there’s junk sitting everywhere and poorly maintain grounds. The room was clean, but the air conditioner didn’t work very well.. I will not be staying there again.

8/10

Excellent

24 Jul 2026

Monica

It was good and clean.

4/10

Poor

28 Jun 2026

Audrey

It was very impersonal from the time we checked in, and I had to speak to someone through a kiosk that was in the next room over and they did not speak very well English, so it was very hard for me. The bed was comfortable there were beetle bugs, crawling around the floor, which I flushed until the manager spray the room the next day. Overall would not stay there again.

Self

4/10

Poor

28 Jun 2026

Amy

There was graffiti on the lampshades. The room smelled like cigarettes and weed. Everything was dirty. But I guess you get what you pay for.

Partner

2/10

Poor

18 Jun 2026

AJ

The entire place smelled like stale cigarette smoke as soon as you entered the lobby. I was checked in by a kiosk with a person on webcam. Never saw a single staff member in person. The bed in the first room we were given had makeup and hair on the pillows and stains and hair in the sheets. The second room had more stains and short curly hair in the sheets. When I told the kiosk that the second room was also disgusting and I wouldn’t be staying they said they would not refund my money. Hotels.com was also unable to secure a refund. Do not stay here for any reason.

Partner

8/10

Excellent

14 Jun 2026

Gerald

better breakfast

Partner

2/10

Poor

11 Jun 2026

Muhammad

Dirty broken down place without any on site front desk staff. They only have remote staff seen on monitors sitting India or some other country. Actual hotel looks nothing like the pics. It is dirty!!!

Partner

2/10

Poor

01 Jun 2026

Summer

The room was dirty with hair in bathroom and pubic hairs on toilet. Disgusting. No attendant on site…. Only a kiosk with an attendant to
check in/out!

Self

6/10

Pleasant

27 May 2026

Marie

I don’t have nothing I want to talk about

Partner

6/10

Pleasant

18 May 2026

Jennifer

Room was fine, basic, clean & easy access for what we needed. Hated the check in kiosk. Definitely did not make the check in process any smoother- it was slower.

Friends_and_family Family

2/10

Poor

11 May 2026

Steven

I have a service dog, I contacted the hotel when I made the reservation and provided the required information. At checkout in the staff did not want to check me in because they are not a pet friendly hotel. I stated my dog was a service dog, and told them it was preapproved, but I still got attitude for having a dog. When I got to the room, it looked like it hadn’t been cleaned in months, the sink was so nasty it had what looked like food or something from someone teeth and mouth, hair all over the sink and in the sink, not just stray hair either. The floors were very dirty, it was obvious they had not been sweeper or moped in a very long time. There were spots on the floor from were something had been spilt and never cleaned. It felt like I was given the dirtiest room because I had a service dog. I have stayed in some questionable places, but this has been the absolute worst. No customer service at all.

Self

10/10

Exceptional

10 May 2026

Gary

Great

Family

8/10

Excellent

10 May 2026

Letitia

Slept

4/10

Poor

10 May 2026

Jennifer

You check in via a computer and there is no staff at night. So, if people are running up and down the halls yelling, there is no one to stop them. Trust me! Also, there is no housekeeping. I hope you did not need a fresh towel or shampoo. We had none of either.

4/10

Poor

10 May 2026

Karen

The Breakfast area was nasty!! Very poor selection.

2/10

Poor

08 May 2026

Tawana

I had a very disappointing experience with this hotel. Before officially checking in, I asked to view the room and immediately noticed adjoining doors connecting directly to another room. This detail was not clearly shown or disclosed in the booking photos, and due to privacy and safety concerns, I informed staff that I was not comfortable staying there.

Because I never actually stayed in the room or used the accommodations, I requested a refund. The hotel refused, despite the room not matching my expectations based on the listing photos.

Transparency matters when customers are booking a place to feel safe and comfortable. Guests should be fully aware of adjoining room setups before booking, especially when those details may influence someone’s decision to stay. I would encourage future guests to ask detailed questions beforehand and proceed carefully.

2/10

Poor

05 May 2026

QUINCY

parking didn't feel safe, the room is worn and old looking. the bathroom door was broken but i guess you get what you pay for the reason why we stayed there is because everything in the area was booked - it will never happen again!
the hallway smelled like marijuana and the headboard was stained

Family_with_children

6/10

Pleasant

02 May 2026

Rachel

The room was clean and staff was helpful. Our room smelled somewhat of smoke. Twice a cleaning lady tried to come in our room before checkout (like an hour before).

Friends_and_family Family

4/10

Poor

19 Apr 2026

Jodi

Kiosk is horrible! It says you will be greeted by an employee at the front desk, no where does it say you have to deal with a kiosk for everything. It’s a nightmare to get someone in person to come and help you in the lobby. Rooms were okay for the most part, could have been cleaner. The walls and bed head rests need to be wiped down. The vents in the bathroom look as if they haven’t been cleaned in awhile. Outside reeked of pot, a lot of foot travelers walking through the parking lot. Wasn’t the best stay but wasn’t the worst either.

10/10

Exceptional

06 Apr 2026

Timothy

Parking is okay

Self

2/10

Poor

03 Apr 2026

Carlos

The bathroom floor was very dirty, and there were traces of vomit behind the toilet; the bathtub was full of hair. It was a very unpleasant experience in this bathroom.

8/10

Excellent

22 Mar 2026

Victor

Parking feel secure, like any other hotel with out security, break fast just carbs no protein at all. Check over a web cam with a person in India can't stand this

Friends_and_family Family

2/10

Poor

20 Mar 2026

Marcus

No one at front desk. Check-in done remotely. The place smelled of mold and mildew. Nowhere to eat. Breakfast was a joke. Seriously, the worst hotel I’ve ever stayed in.

2/10

Poor

01 Mar 2026

Coral

My family and I tried to stay last night. It was awful on many levels!

Safety wise the smoke detector was disconnected placed on the table. The hall ways smelt of smoked weed. The bathtub was so dirty my daughter refused to even stand in it. We left bye 3:45 am as no one could sleep. The room next to ours there was a couple fighting loudly.

Family_with_children

10/10

Exceptional

24 Feb 2026

Gede marta

excellent

8/10

Excellent

19 Jan 2026

Mike

I dont like the new checkin process

6/10

Pleasant

14 Jan 2026

Gregory

Yes

6/10

Pleasant

14 Jan 2026

Gregory

It was ok

10/10

Exceptional

08 Jan 2026

RICK

Staff was friendly.

10/10

Exceptional

17 Dec 2025

Mike

Quite,secure late night,clean

2/10

Poor

04 Dec 2025

Jimmy

Bedbugs, didn’t even stay my next night!

8/10

Excellent

22 Nov 2025

Cedric

The staff is great, but there are ladybugs in my room. However, they symbolize prosperity, protection, and happiness.🐞

Leisure Family

10/10

Exceptional

22 Oct 2025

Robert

Breakfast offerings were good, but limited in choices.

Leisure Family

2/10

Poor

29 Jun 2025

Verified traveler

Gross, unsanitary, and unsafe

This place is DISGUSTING! I didnt expect amenties, nor do I need them. Just a clean and safe place to stay. I always carry my clorox wipes and lysol when I travel. This is the worst I've ever seen. The floors weren't vacuumed or mopped. Crumbs and dust on the tv stand. Toilet FILTHY. Sink dirty... looked like a blood stain on the carpet. I used most of my clorox wipes. Plenty of lysol, and bathroom cleaner. I showed the manager, Sanjay Savalia pictures of the filth, he offered no apologies or compensation for the nastiness. He only offered a room change. I've already used most of my cleaning supplies. I'm not about to clean another damn room. Parking lot always had multiple men hanging around the entrance... I didn't bother to check out the breakfast. I imagine it was as unsanitary as the room.

Friends_and_family Family

2/10

Poor

15 Jun 2025

Latasha

Bathroom not clean hair in tub a black ring around tub
hair on toilet sit urine around toilet mess was splatter in the toilet sheet has not been clean thank God I brought my own sheet and cleaning spray do not recommend it to anybody

Business

10/10

Exceptional

26 May 2025

Kelli

Great place to stay

Check in was simple and quick. We had an issue with the TV not working and the desk man quickly replaced it. The room was clean and the beds were very comfortable.

Friends_and_family Family

8/10

Excellent

21 May 2025

J

Nice hotel room

Business Family

6/10

Pleasant

19 May 2025

Verified traveler

Okay for one night

Rooms need updates. Breakfast offerings were very poor.

Partner

2/10

Poor

18 May 2025

max

Dirty environment overall

4/10

Poor

04 May 2025

justin

The hotel itself was fine for a last minute place to stay. The front desk staff were not ver hospitable however. Example- had a late check in and requested if we could check out at noon or 1. Told no immediately. Woke up sick and called the seat to ask for 30 minutes to quell the situation. Reluctantly said yes and hung up.
Exactly 11:30 the were banging on the door! Never a hello or a smile, not to mention the place had maybe 4 rooms based on how few vehicles were parked.
Like I said, the room was fine, it’s the staff that was cold as ice!

Business_and_leisure Partner

8/10

Excellent

26 Apr 2025

Emily

The beds were clean but the walls were dirty especially in the bathroom. However we were there to sleep and move on to our next destination. Rest of bathroom was clean. Breakfast was cereal, waffles, coffee, juice, buffins and apples. Staff was pleasant.

Leisure Family_with_children

2/10

Poor

17 Apr 2025

Verified traveler

TERRIBLE !!!!!!

Terrible !! Room was dirty and old with pealing wallpaper, broker toilet, smelly carpet, outlets didn’t work, door didn’t shut tight etc !!!!!!
Put a chair blocking the door to feel somewhat safe in my room !!!!!
TERRIBLE

10/10

Exceptional

15 Apr 2025

Tommy

Super friendly Staff. Clean and everything works. Great continental breakfast.

Self

6/10

Pleasant

07 Apr 2025

Verified traveler

Not very clean

Upon checking in the front desk staff was polite enough, but pleasant. I asked him about the deposit, his reply was not to smoke in the room. When I arrived on my floor cigarette smoke was definitely present.

In the room, the floor was sticky in spots, food/candy was on the floor in a few places. And I personally cleaned the toilet before using it, as there was residue remaining around the inside and outside of the bowl, and seat.

Partner

10/10

Exceptional

28 Mar 2025

Gede marta

Excellent

6/10

Pleasant

16 Mar 2025

Verified traveler

Ok but needs some things renewed.

It was ok. Carpet in room was in need of replacement. Didn’t look like it had been vacuumed. Lose dirt on floor. Just overall hotel was well used.

Partner

2/10

Poor

10 Feb 2025

Oscar

The room was really dirty.
I’m really disappointed.

10/10

Exceptional

06 Feb 2025

Kerry

Good property. Area is a little bit rough but the hotel was clean and breakfast was hot and fresh. I would definitely stay here again.

Leisure Family

6/10

Pleasant

06 Feb 2025

Christine

Price on Expedia is good

Business_and_leisure

4/10

Poor

04 Feb 2025

Verified traveler

Not a pleasant experience

The first room they gave was not cleaned at all so shifted to another room after request. Overall not very clean rooms. Breakfast needs a regular attention and refill items before someone has to complain..

Partner

2/10

Poor

18 Jan 2025

Alicia

Just don’t…

Do yourself a favor and spend a few more bucks on a different place. This place was so run down and dirty. Hair all over the bathroom, mold on the shower curtain, stains on the toilet seat, dirt and debris all over the carpet. Plus you get a lovely rendition of slamming doors at 1am and then again promptly at 6:30am. We didn’t even feel comfortable having their free breakfast.

Friends_and_family Family

6/10

Pleasant

12 Jan 2025

Verified traveler

Decent enough place to stay

Decent enough place to stay. Super thin walls so expect to hear a lot from any neighbors. Very large space around door frame which helped with the amount of noise.

6/10

Pleasant

12 Jan 2025

Tatiana

The room hasn't been deep cleaned in a looong time. It's okay for the price you're paying, I wouldn't spend more than one night on this hotel though.

Leisure Family_with_children

4/10

Poor

11 Jan 2025

Verified traveler

Dirty - hair in sheets and in bathroom. Streaks on mirrors. We only stayed here because of poor weather driving home. Wouldn’t stay here again

Partner

2/10

Poor

05 Jan 2025

Sueli

one of the dirtiest places I've ever been in my life, dirty bed linen, not changed, bathroom with a lot of hair, urine all over the walls, beds full of bedbugs, my niece ended up in the hospital because of insect bites

Leisure Family_with_children

6/10

Pleasant

30 Dec 2024

James

A little Tired Looking

We went with Quality Inn because we usually have good service and experience with them. This hotel was ok, and the price was very reasonable. The room looked like they had done some renovations that were not completed. It really needed the walls repainted. It looked like they had been patched, but not repainted yet. Furniture looked a little tired, but functional. Bed was very comfortable.

Friends_and_family Family

10/10

Exceptional

20 Dec 2024

Rebecca

Room was clean, bed comfy, check in was super fast and friendly. Pretty quiet place. Would stay again

Self

2/10

Poor

19 Dec 2024

Yordan Enrique

The pillows, sheets and bedspread were dirty, as if they had not been changed in a long time, the man on duty was very rude and the breakfast did not have eggs.

Business Self

10/10

Exceptional

13 Dec 2024

Rickey

Clean

10/10

Exceptional

10 Dec 2024

SHANNON

one night

It is an older Hotel, but better than expected. The room was clean and less expensive than ones down the interstate, i was suprised. My only complaint would be water pressure.

Business

6/10

Pleasant

05 Dec 2024

Leon

No frills roof over your head, not quite up to par

I mean to be positive, there was a breakfast (no meats) and the coffee out of the machine resembled coffee somehow, even though it put me right back to sleep after breakfast. Bed was decent enough, shower was decent enough and everything was clean enough but not OCD perfect. I had a hilariously bad check-in experience with the lady who was just so flat out rude that I thought maybe I was on candid camera. The Indian guys at the front very late were nice and helpful at least so they salvaged the stay, but I probably would not stay here nor recommend based on the lady that was totally nuts and on a personal call on speaker while at work

Business

4/10

Poor

03 Nov 2024

Tammy

Would not recommend

Receptionist never even stood and barely said two words as she checked us in, there was hair all over the shower/tub, room was not vacuumed, refrigerator interior was gross, bed cover was stained, light switch had not been cleaned in a LONG time…at least the bed was comfortable.

Partner

2/10

Poor

23 Oct 2024

Bob

Cleaning staff great, front desk not so good

the room smelt like fire smoke no hot water and there were roaches, the cleaning lady was super nice,and told me i wasn't the first to complain about the hot water.

Self

4/10

Poor

10 Oct 2024

Alison

No internet. TV channels impossible to navigate

4/10

Poor

07 Oct 2024

Douglas

No room phone so had to walk back downstairs to ask why no TV or Wifi. The property just got its power back after Hurricane Helene, but the front desk did not think to advise guests of this outage during check-in. Apparently management has low standards for litter control, cleanliness and cosmetics in hallways, stairs, and elevator. My bedroom was clean, but the bathroom ceiling had the start of black mold.

Quality Inn needs to inspect this property and reconsider whether it meets franchise standards.

Business Self

10/10

Exceptional

07 Oct 2024

John

The lady at the front desk was awesome!

2/10

Poor

04 Oct 2024

Briana

They allowed me to book a reservation at property that had NO power, internet, hot water, air conditioning. No one tried to contact me before I drove over three hours just to show up to a property with NO POWER.

Leisure Partner

2/10

Poor

30 Sep 2024

Raul

Never stayed got robbed for 100 dollars. Bunch of thieves kept my money. Didn't have power and instead kept my money supposed to have canceled

8/10

Excellent

06 Sep 2024

Robert

I almost forgot to return my key card , but when I left for home I went back and dropped it off. My toilet kept running due to a loose flap. I fixed the flap, the toilet filled up again but in the morning was empty. It would not fill back up again.

Leisure Self

6/10

Pleasant

11 Aug 2024

Jennifer

The property was ok. Not the most updated but I knew what I was paying for. When we got there, there was a group of people in the back corner of the parking lot, grilling out and drinking. I went out to my car at one point and one of the drunk men persisted to call out to me, approached me, even had one of his friends come over. He harassed me and made me feel unsafe. He wanted to come to my room. I told him no multiple times and went back to my room and stayed inside the rest of the night, with the door locked. I was traveling with my 3 kids and I was afraid to say something to the front desk and cause a scene. I just tried to blow it off, but it made me feel very uncomfortable.

Leisure Family

10/10

Exceptional

17 Jul 2024

melva

late night stop for rest room was clean

Leisure Partner

2/10

Poor

01 Jul 2024

Cassandra

Property smell was horrible. Elevator in poor condition, front staff at time of check in was rude

Leisure Self

2/10

Poor

27 Jun 2024

Crystal

Quality inn had bedbugs

Checked in and when we got to the room we immediately saw bedbugs. Went to the front desk and told them we are canceling the stay and we will go to another hotel. A week later and they’re still holding my money. Not very happy with so called quality inn

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Maryanne

Great spot for quick stay. Staff always friendly when greeting you.

Leisure Self

10/10

Exceptional

01 Jun 2024

Melissa

Needs a good cleaning

We stayed at a quality inn in Spartanburg. The service was great however the hotel needs a good cleaning. I had to go to the store and get clorox wipes to clean our room.

Friends_and_family Family

2/10

Poor

20 May 2024

Kenyetta

A review for this property, do you mean the outside or inside? Or should I do a review about my time at this hotel?

Leisure Friends

8/10

Excellent

13 May 2024

Margaret

Pretty clean
Staff nice
Bed was comfortable
Price was excellent

Leisure

4/10

Poor

12 May 2024

Jennifer

Been here before but not anymore

We’ve stayed here multiple times before & haven’t had any problem. It’s a convenient location for what we need, comfortable, affordable. It’s a mediocre place. After this stay we won’t be back. Bathroom was gross, shorted on towels, front desk was hanging out on the couch half the time & our non smoking hallway smelled like pot.

Friends_and_family Family

8/10

Excellent

03 May 2024

Tanita

Staff was friendly and accommodating.
The sheets had some blood on them and my room did not smell fresh. The only other room available was on the 1st floor. I didn’t want to be on the 1st floor.

Leisure Family_with_children

8/10

Excellent

01 May 2024

Charles

Very nice & very clean

Leisure Family

2/10

Poor

01 May 2024

Tamequie

This property was very dirty. I was traveling with my disabled parent. I had three different rooms all nasty. I finally had to use my Clorox wipes to clean the tub which had a ring in the bathtub. The floor was cleaned by me using Clorox wipes. The mirror had toothpaste spots from someone brushing their teeth. Management apologized the next morning and gave me a partial credit but didn’t give me credit for the other room. I will never stay here again

Business Family_with_children

6/10

Pleasant

25 Apr 2024

Ron

acceptable...barely

4/10

Poor

13 Apr 2024

Kristin

Location was convenient and bed was comfortable, but sheets were stained and room was dirty. Fridge was nice and roomy but shelving was dry rotted and it leaked. The fan in the bathroom was extra loud and always came on when you turned on the light. Would not stay there again.

Leisure Partner

2/10

Poor

13 Apr 2024

Verified traveler

Don’t waste your money here. Find another hotel.

Hotel is disgusting. Asked for first floor got 3rd. Entire hotel smelled terrible. Room was even worse. Air didn’t work. King bed room was like sleeping on a board. Tile work in bathroom appeared fairly new but was done by a child. Floor was stained and had hairs in tub. Only had 2 towels. Kleenex box was empty. Carpeting room was disgusting and dirty. I never took my shoes off. Someone set off fire alarm at 9pm so ppl had to evacuate and fire dept showed up. Had to wait for a manager to come to shut off alarm. Went on forever. Had we not prepaid and I couldn’t cancel or I would have never stayed. Nasty.

Friends_and_family Family

8/10

Excellent

08 Apr 2024

Michael

Property is beginning to show age. Some updates have been made, but most glaring is the mismatched paint on the walls. The weather fixture in the shower is loose and perhaps broken.

Leisure Self

8/10

Excellent

07 Apr 2024

Christy

Ok

Friendly staff but the hotel needs to me updated badly. Looks like the smoke detectors are from 20 years ago. Tubs were older. Hallways had lots of esthetics that could have been done better

Friends_and_family Family

8/10

Excellent

07 Apr 2024

Stacey

Stay was ok repairs are being done but still a good stay

Friends_and_family Family

8/10

Excellent

29 Mar 2024

Barbara

It was easy access to interstate

Leisure Partner

10/10

Exceptional

17 Mar 2024

Mike

Definitely worth the price clean n friendly staff n great coffee

Family_with_children

10/10

Exceptional

11 Mar 2024

PRISSY

Check in was great no problems. It was quite and the staff was very helpful

Leisure Partner

6/10

Pleasant

10 Mar 2024

Arthur

The rooms were OK for the price but repairs were not done properly. The price was good and the bed comfortable but there were also stains in the carpet.

Leisure Partner

10/10

Exceptional

08 Mar 2024

Kern

Very comfortable

Leisure

8/10

Excellent

21 Feb 2024

Kelly

Comfy bed and clean room

2/10

Poor

18 Feb 2024

Michael

We were moved to second room when both queen beds had dirty sheets , one sheet in second room was dirty also
Second room the rugs have never been shampooed or cleaned in a long time
The toilet paper holder was broken
Never will go there again

Business Partner

8/10

Excellent

17 Feb 2024

Montgomery

Great bed!

My wife said your bed was the most comfortable she has ever slept on!

Partner

8/10

Excellent

03 Feb 2024

Judy

Ok for the price

Hotel was clean, staff friendly. Fan in bathroom noisy and breakfast minimal

Partner

8/10

Excellent

20 Jan 2024

Casey

None its ok for the price

Leisure Family_with_children

2/10

Poor

06 Jan 2024

Theresa

This property is NOT like it is described or pictured! The light didn’t work when we walked in, the heat was unplugged, the tv was unplugged and so was the clock. There was stuff all over the shower. There was shaving cream with hairs in it on the faucet. Smears of who only knows what all over the walls in the entire room. It was very dusty. I would not have stayed but I was alone with my two daughters. It was dark and I felt safer locked in our room than leaving. I did not sleep the entire night. It was so loud in the hallway. Slamming doors, voices and cries from a baby. I looked through the door peep hole and the glass was busted on it. This place is deplorable!

Leisure Family_with_children

6/10

Pleasant

01 Jan 2024

Darren

The room wasn’t thoroughly clean the linen is turning yellow. There’s an abandoned vacant building right next-door. I asked the front desk to give me a 3 AM wake up call that never happened.

Leisure Self

4/10

Poor

31 Dec 2023

Marie

Staff was abrupt and more concerned about the locals. The entire place smelled of cigarettes and pot. Our room was gross on every surface.

Partner