Name: WoodSpring Suites Spartanburg Duncan I-85
Address: 255 Frontage Rd, Duncan, 29334, US

2/10

Poor

21 Jul 2026

Lex

No amenities in room. Felt like a broom closet. No lamp(s), two overhead bright lights. Chairs looked like they came from conference meeting room, Microwave filthy, just not a good experience.

Self

4/10

Poor

13 Jul 2026

Orlando

Bathroom had hair at base of tub, Shower head crusty, Sink stop broken, tv remove inoperable,

Self

8/10

Excellent

30 Jun 2026

Josepha

It was nice but the room did smell like it was a smoking room even though it was non smoking

Partner

2/10

Poor

29 Jun 2026

Kimberly

This room was not up to par, we stood two days and it was not cleaned nor new towels given

Partner

6/10

Pleasant

28 Jun 2026

Daniel

Good place to stay a night in a pinch

6/10

Pleasant

25 Jun 2026

Terry

My room was okay. Nothing special. No soap or shampoo. I didn’t like checking in on kiosk but understand in this day and age No real complaints but wouldn’t rebook here.

Self

2/10

Poor

21 Jun 2026

David

Not good customer service

2/10

Poor

18 Jun 2026

Heather

My first room didn’t lock from the inside, I requested a change which they accommodated but was first suggested that I could stay in that room because you couldn’t access from the outside without the key card, the second room had blood splatted in the bathroom, what looked like dried cereal on the floor. The front desk staff were friendly even with my need to change room.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Darrius

.

2/10

Poor

28 May 2026

kelly

Smelled like weed. Noisy. Cigarette burns on sheet. Charged $50 deposit after pymt and still waiting for the refund.

6/10

Pleasant

23 May 2026

Daniel

There was a $10 a day WiFi charge. No toiletries were available. There was no one working the front desk until I checked out. Check in was done remotely and room service offered turn down service and clean towels the second day only. No ice machine on the property and the vending machines that were available were it of order. But the silver lining was the price for my four night stay. If you looking for a cheap place to lay your head this place is definitely in budget

2/10

Poor

20 May 2026

Ines

No coffee maker, no iron, no blow dryer. Room ran down. Would never stay here again.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Matthew

I didn't meet any staff during my stay. The room was a bit dirty when I checked in. Dead bugs on the blinds, floor was sticky, used tissues in the bathroom counter and desk. There was something that appeared to be ash in the toilet daily when I returned from work. There wasn't much water pressure in the shower. The towels were slightly stained. It also felt like there were weak spots in the floor inside the room and in the hallways.

Self

6/10

Pleasant

13 May 2026

Christopher

We checked in late because of a late flight and had to check in through a kiosk with someone in India, I think. I could not understand the person, and he had trouble producing our room keys. Check in took about 15 minutes. The hallway carpet was horrifically dirty. I've never seen carpet that dirty before. The room itself was ok, but there was no soap, not even one of those little bars of soap that I typically don't use at other hotels. The television had four light spots in it. It should probably be replaced. But the price was right! I guess you get what you pay for. Whenever there were actual staff members present, they were friendly and helpful.

2/10

Poor

10 May 2026

Wyatt

Bugs in room, stains all over carpets in hallways, smelled bad, fire alarm went off at 8 am.

Self

2/10

Poor

06 May 2026

Toyice

No hot water no staff on site and rooms dirty

Business Self

2/10

Poor

04 May 2026

Naomi

From the floor in the hallway looking like they have never been cleaned to the bedroom being a disaster the bed was not changed, there were dirty towels in the floor trash cans were empty but trash on the table. Needless to say we didnt stay here.

Partner

2/10

Poor

03 May 2026

S Khaalique

we booked the rule through Expedia, which was confirmed however, upon arrival to the location, we was met with not staff personnel by a kiosk machine with a monitor set up. We spoke with our person at a remote location that informed us that there was no rooms available however I asked why we wasn’t notified or did they have our contact information they said yes we have your email as well as your telephone number that you used to book the reservation and so I request and ask again why was we notified about this? The lady did not answer the question assuming that she might not know the reason that we was notified so I asked her she sent me a email confirming about the cancellation so she sent me an email. However this was quite disturbing considering we had got there roughly about 130 in the morning. my major issue is you have our contact information why you didn’t just have the courtesy to let us know that there was no room available or was you hoping that we did not show up since we had said we was gonna be a late arrival and just hope you could just charges for a room that you didn’t even have available. That’s the reason that is getting a wood star.

2/10

Poor

03 Mar 2026

Sandra

Booked 3 nights left 2 hrs after check in. This hotel has residents (long term renters) bbq grills, people hanging out, WiFi not included! Only 2 flat pillows on a queen bed. Even though it was a suite with stove and fridge, you had to rent dishes. Fridge was covered with rust. Would not recommend!

Partner

10/10

Exceptional

22 Feb 2026

James

Clean room great staff

6/10

Pleasant

10 Feb 2026

Janica

Yes room was clean refrigerator needs a update but everything else was fine

Leisure Partner

2/10

Poor

02 Feb 2026

Jessica

Too good to take cash money left me stranded out in the snow!!!

Friends_and_family Friends

6/10

Pleasant

16 Dec 2025

Sherri

The bedding was clean but, there was no blanket or one available at the office. There was only two bath towels and two washcloths, no soap. Room was very sparsely furnished with no lamp on the bedside table, just can lights in the ceiling .also the floor wasn’t very clean,crud in the corners and along the walls.

Leisure Partner

6/10

Pleasant

14 Dec 2025

andre

Room was clean but need a renovation badly! Cheap and it shows.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Dearis

It was good

2/10

Poor

21 Nov 2025

Billy

Very rude

Business Self

4/10

Poor

03 Nov 2025

Aaron

The hotel was a extended stay,inside very dirty and smelled nad in hallways. Room was dirty floor not swept and toilet not clean. Had no heat in the room almost my entire stay. Service was pretty good,will not stay there again.

Business

2/10

Poor

26 Oct 2025

Michael

This has got to be one of the dirtiest and sketchiest places i have ever stayed at. Do your self a favor and scroll on past this one.

Business

6/10

Pleasant

30 Sep 2025

Jerry

Two day trip

Jump a basic motel nothing fancy about it.zNot nice as i expected.

Partner

2/10

Poor

26 Sep 2025

Patrick

I canceled the reservation

2/10

Poor

24 Aug 2025

Tiffany

There were roaches in the room, outside of the refrigerator was filthy, there were men walking up and down the hallway. Looked more like a shelter than a hotel. My mother and I didn’t even stay in the room for 30 minutes. I booked at another hotel from my phone and left WoodSpring Suites Spartanburg-Duncan.

Business_and_leisure Family

2/10

Poor

10 Aug 2025

Hannah

Not sure where to start… it was by far the dirtiest hotel room I’ve ever stayed in. I have photos. The bathtub had dirt and hair at the bottom and along the sides. There was black mold growing on the handicap shower seat. While using the sink something fell out of the bottom of it… some kind of bidet attachment that was hidden back there and sent water spilling onto the floor. The floor everywhere was sticky and when we would wipe anything off the paper towel would come back dirty from wiping up clean water. There were black hairs under the covers at the bottom of the bed. I booked through Expedia which showed a $10 pet fee and $50 pet deposit. Deposit to me means you get the money back. Nope! It’s non-refundable. While checking in, the Internet went out and the desk clerk had to leave for ten minutes before he could finish checking us in. Super nice guy but we will never stay there again. My clothes all came back smelling like smoke in a non-smoking room.

Leisure Pet

6/10

Pleasant

01 Jul 2025

kelly

Was driving home so it was a quick overnight. I have a dog and it was obvious that everyone else did too. I was thankful for a comfy bed.

Self

8/10

Excellent

03 Jun 2025

Tiffany

Room was big. Smelled clean

4/10

Poor

20 May 2025

Yulia

It’s a peaceful place, the bedroom sheets may need to be a little warmer and the room a little more clean

Leisure Family

10/10

Exceptional

14 May 2025

Carolyn

Staff there are very helpful

Business Self

2/10

Poor

29 Apr 2025

Pamela

To much crime

Leisure Partner

2/10

Poor

12 Apr 2025

Verified traveler

Sketchy Hotel in a Sketchy Area

The pictures are absolutely deceiving. The Hotel area is extremely sketchy aswell as the inside. I felt unsafe after my first night and refunded the remainder of my stay. House Rules also state thatxyou may not deny room service at all.

Overall do not recommend staying here.

Self

10/10

Exceptional

08 Mar 2025

Crystal

It was quiet and relaxing

Leisure Self

6/10

Pleasant

09 Feb 2025

Jeniffer

Last resort

Lady at the front desk was very unprofessional. Worried about ordering her food than taking care of the guest. Beds aren’t what are pictured very small.

Friends_and_family Family

2/10

Poor

23 Jan 2025

John

The lady at the front desk was horrible

Business Self

8/10

Excellent

12 Jan 2025

Geneva

Clean, quiet hotel with friendly staff

Leisure Family

4/10

Poor

15 Dec 2024

Mallorie

Not a Hotel

This should not be listed as a \" Hotel\" but a \" Hostel\". No towels, no microwave( mine was hinilated. Have to remove your own garbage and put in dumpster out back. Room needing a deep clean. Walls had marks and filth. Had to ask for a blanket. Room was 60° when I came in.
Good side. Bed clean and comfortable.
People live here long term. Again, not a hotel!

Friends_and_family Friends

4/10

Poor

22 Nov 2024

Shane

Ok

6/10

Pleasant

07 Nov 2024

Daniel

Nj

4/10

Poor

03 Nov 2024

Nikki

Needs improvements

Was not made aware that the check in receptionist left at 11:00. We made it in at 11:15. Had to wait 20 mins for her the come back. Lady that showed up seemed very annoyed and was dressed in pajamas. Had to wait an additional 10 mins for her to find a way into the office.
The room was another issues. The floor in the bathroom has a large dip like it is fixing to fall through. There was a pack of raw chicken in the freeze that looked like it had leaked and froze again.

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Iris

Thanks!

Business

4/10

Poor

28 Oct 2024

Gwen

Cheaply furnished. Staff not attentive. Kitchen shown in photos but no cooking items or serving items provided. Only one towel and no soap in room or kitchen.

Leisure Partner

4/10

Poor

21 Oct 2024

Samantha

I didnt realize(my own fault) that this was a long term stay, upon arrive i had to door dash cleaning supplies as the bathroom mirror and sink was not clean so i couldnt trust the tub or toilet. I also had to clean the grease off the front of the microwave. The residents leave the outside doors propped open for anyone to walk in. If you looking for a cheap stay this is it. If you want it to be clean and safe this is not it. The staff was great and the bed were clean but as i said not quite what i would like. You get what you pay for.

Family

2/10

Poor

20 Oct 2024

Kit

It was horrible and a very sketchy. Terrible

Business_and_leisure Partner

8/10

Excellent

26 Jul 2024

Joy

OK for a couple nights

First of all the staff member at the front desk was wonderful. However, the room itself was just OK. It was clean for the most part, but had some overlooked areas like top of frig, corners of bathroom floor. The room was nonsmoking and seemed smoke free. However, there was a heavy sent of smoke in the hallway. I would stay hear again if needed, but probably would not be my first choice.

Friends_and_family Family

10/10

Exceptional

07 Mar 2024

Luisa

Excellent Management. Warm and inviting.

8/10

Excellent

14 Feb 2024

Stephanie

Manger was very friendly and helpful

10/10

Exceptional

28 Oct 2023

Macy

I love everything about this place all the staff are wonderful they make sure you have everything you need when you need it

10/10

Exceptional

03 Oct 2023

Steve

incubus unchanged greatest ever stay

Business_and_leisure

6/10

Pleasant

24 Sep 2023

Natasha

Didn’t like the Noise and smoke smell

Business_and_leisure Partner

8/10

Excellent

14 Apr 2023

Abby

Great stay. Will be staying there again! Good quality for the price.

Business

4/10

Poor

09 Jul 2022

Amanda

In town for work not the most appropriate place to choose if you have to be to work early in the morning. I will NEVER stay here again

Business Family_with_children

4/10

Poor

21 Jun 2022

Jessica

When we arrived to the hotel there was a group of men standing around the front door. My husband thought it may be security but they were quite rowdy and appeared to be drinking. You had to walk through this large group of men to get through the front door to check in. Wasn't very welcoming to say the least. When i get to the front the girl says that housekeeping hasnt been doing a good job recently and to let her know if we needed anything. Off to a great start, right. We get up to our room and it doesnt look like the floors have even been swept. There's literally one pillow, one single towel and everything was grimey. Didn't even bother to call down to the desk. Never again.

Leisure Partner

4/10

Poor

16 Jun 2022

Sajjad

No Shampoo and Toothpastes there

Business Self

2/10

Poor

15 Jun 2022

Carmen

No coffee maker, if I wanted one, I would have had to pay $24.99 for it, no housekeeping until after we checked out, no free wifi, and the people above our room were very loud and although we complained about it every day, nothing was done and on the weekend their were people in front of the hotel were very loud. I would not recommend this place to anyone.

Business Family

2/10

Poor

13 Jun 2022

Leigh Anne

I didn’t get to stay. I made reservations for a smoke free room. When I got there, room wasn’t ready so was asked to come back in an hour. Went back and only had smoking rooms available.

10/10

Exceptional

20 May 2022

Jayquan

Not bad for the money, you could definitely live at this place for months, with many stores and restaurants surrounding right off the freeway.

Leisure Self

2/10

Poor

07 May 2022

Dian

My room door would not lock.You could open without the electronic room key. That means anyone could enter after I let. All they said was they were unable to fix it. They charge an additional $100.00 “refundable”deposit I still have yet to receive 2 weeks later! The room had not been “cleaned”. Bottle caps in bathroom and candy wrappers in bedroom area. Don’t stay here!

Business Self

2/10

Poor

29 Apr 2022

Richard

This place has a none welcoming smell from the entry. Just no for me overall

Business

2/10

Poor

20 Mar 2022

Connell

Checking in the host wasn’t friendly and the room wasn’t up to code the sink counter was missing piece of it roaches was running around for a place just to sleep over at a last late at night was it for me

Friends_and_family Family

4/10

Poor

05 Mar 2022

Verified traveler

Not clean, no towels in the bathrooms, floors very dirty. Smells like marijuana when you open the front door. I would recommend paying 10-15$ more and stay somewhere else down the road.

Business

8/10

Excellent

27 Feb 2022

Tabatha

Good

Overall pretty good. We had to wait to check in for 20 minutes because of shift change. There where a few things broke in the room, but was clean and beds are comfortable.

Friends_and_family Friends

2/10

Poor

22 Dec 2021

Patricia

I didn't like anything and they refused to fix outside door locks so anyone without a key card could get in there

Leisure Pet

4/10

Poor

23 Oct 2021

Lindsay

Upon arrival it took a long time to check in and sign papers. Once up stairs in the room we found that the sheets and towels had stains and the surfaces did not appear to be whipped down. The ac unit was also making a clucking noise through the entire night. Between that and the very uncomfortable bed I did not sleep much during my visit.

Leisure Partner

6/10

Pleasant

12 Oct 2021

Jasmine

It was okay but some of my clothing got bleached while i was there

Self

6/10

Pleasant

25 Sep 2021

Dale

Booked 4 nights only stayed one. Property was rundown and severely lacking in expected amenities like coffee pot, free wifi, nowhere to set our suitcases besides a chair, no ice machine.... very disappointing.

Leisure Friends

6/10

Pleasant

25 Aug 2021

tina

Super disappointing

Room wasn’t as nice as pictures made them look. Too many light switches and not enough lights. Had smoking room yet no ashtray in room very thin doors could hear anything coming down halls. No carts to use. Also called to verify pet deposit and was told $50, yet at check in I was informed of it being$50/per dog so I was forced to pay $159 just for my dogs???! I could have went to a much nicer place at that price.

Self

4/10

Poor

01 Aug 2021

Verified traveler

Not a place for families. Did not feel safe during my stay.

Leisure Family

2/10

Poor

06 Jun 2021

Tabatha

Customer

Upon arrival there was food on the front desk with a sign that stated be back in 30 minutes
Someone finally arrived and we got checked in
Open the door and the room smelled really bad almost a really dab moisturizer odor
Windows dirty and stained with moisture stains
No bathroom towel or washcloths and the shower curtain smelled sour
We were waken up from our sleep very early in the am from other rooms with loud noises and after deciding to just check out and got in the common area it was smoking and even so on the elevator 😩
Definitely not worth the 100.00 dollars

No washcloths or towels in the bathroom

Friends_and_family Family

8/10

Excellent

02 Jun 2021

Verified traveler

The property was a great value. It had a full size refrigerator, microwave, stove top and a full size sink.

This hotel did not provide usual basics like a hair dryer, shampoo and conditioner. The air-conditioner worked well, but was a bit loud. Overall, it was a good stay and I would stay here again.

Business Self

2/10

Poor

31 May 2021

Verified traveler

This is a welfare, long term residence. I checked out as soon as i checked in. Not what i was expecting. The desk clerk was very understanding.

Business Self

2/10

Poor

23 Mar 2021

Verified traveler

When I checked in I paid for a smoking room..but there were none available..there is a kitchen but there are no kitchen utilities..it was a sign saying you can buy pots, spoons, and plates..when asked they did not have that neither

Friends_and_family Family

2/10

Poor

13 Oct 2020

Jeremy

Read this before you book

This place is absolutely disgusting!!! The entire place smells like cigarettes. People stay outside working on there cars. Bugs in clean towels.

Business

8/10

Excellent

12 Sep 2020

Nikki

The staff always works with me to make my stay pleasant. Great customer service.

Business_and_leisure Self

4/10

Poor

23 Jul 2020

Verified traveler

New flooring but really dirty. Reserved non smoking room, was definitely put in a heavy smoking room!

Business Pet

2/10

Poor

09 Jul 2020

CRQ

This hotel is not honest. They tried to ask us to pay for a broken TV but we did not even turn on that TV, the stay is for business purpose and the guests are Chinese, do not speaking English. We tried to explain to them but they still charged it to our credit card on file. It is under dispute now.

Business Partner

8/10

Excellent

07 Jul 2020

Verified traveler

Home When You Don't Have A Home

I am actually thinking of extending my stay for a few months. Room was clean and welcoming enough to keep.

Self

6/10

Pleasant

19 May 2020

Verified traveler

The floor was filthy. Took forever to get a access card to work. Very noisy. Air conditioning leaked water on floor. It's a cheap hotel. It is what it is.

Friends_and_family Friends

6/10

Pleasant

22 Mar 2020

Gigi

I didn't like that not enough towels were provided. I didn't like that room service for cleaning was biweekly only. I didn't like being in the room next to the laundry because i couldn't sleep due to other guests being loud in there at 2 am. I did appreciate friendly staff. I did like room amenities such as stove and fridge.

Business Family_with_children

8/10

Excellent

11 Feb 2020

Verified traveler

The flat pillows and loud noise above me.
Staff was cordial and kind

Leisure

10/10

Exceptional

25 Dec 2019

Verified traveler

Dogs didn't like hopefully they have a certain floor or rooms for them love the people's in the front very nice and the maintenance man is the best really nice guy will do anything to help you 👍

Friends_and_family Partner

6/10

Pleasant

27 Nov 2019

Eduardo

My room was never cleaned, I went to reception and they informed me that it is every 2 weeks. When I pay for a hotel, the cleaning and change of sheets and towels is daily the first time this disappointment happens to me

Business

6/10

Pleasant

11 Nov 2019

Verified traveler

No cookware in room they don’t offer anything extra just a standard room

Friends_and_family Family_with_children

2/10

Poor

22 Oct 2019

Verified traveler

Smelled awful!! No shampoo or hair dryer. Only a small bar of soap. No lamp.

Business

2/10

Poor

21 Oct 2019

Amy

This property gave me a bad and unsafe feeling as soon as I pulled in. While the front desk staff were fairly friendly (and accommodating when I said I couldn't stay there and needed a refund), that was the only part about the entire experience that was even close to ok. I was told I had a non-smoking room, however, upon opening the door the smell that greeted me was as if someone had smoked in that room for 40 years, had never opened a window and then died. It was the worst hotel room I had ever walked into and not only will I NEVER stay there, I will never even consider a WoodSpring Suites property in the future. Also, I'll make sure everyone I know is aware that this place shouldn't even be considered for a last resort.

Business Self

10/10

Exceptional

24 Sep 2019

Verified traveler

Great place. Extended my stay longer. Clean, effective in fixing things

Business_and_leisure Family_with_children

2/10

Poor

09 Sep 2019

GS

No service at all
Even stuff not welcome gusts
Bathroom has only one small soap nothing else

Business Self

8/10

Excellent

18 Aug 2019

Verified traveler

I can report nothing so far
.I just don't know what to say but
Pleasant..

Business

4/10

Poor

27 Jul 2019

Verified traveler

No amenities except a bar of soap. Only 2 hardback chairs to sit in double bed. AC wasn’t the greatest. Commode ran all night and someone burnt their dinner which set off alarms and filled the place with smoke. Uncomfortable night. Would not stay here again.

Friends_and_family Family

2/10

Poor

15 Jul 2019

Verified traveler

SO DISGUSTING!

To start, walking in the locked doors reeked of marijuana smell. Getting past that, the elevator looked and sounded like it was falling apart, along with a strong odor of fish, mixed with smoke and who knows what else. After we made it to our floor, the overwhelming smells that were in the elevator- weren't just in the elevator. It was on the entire floor and in our room. Our bed spread also was filthy, with black hair and stains all over it, and little specks of dirt. This was the most disgusting hotel I have ever walked foot in.. needless to stay we immediately left and hurried to get our belongings and our children out of dodge as soon as possible. The lady at the front was very understanding and gave us our money back. (We had 2 rooms reserved due to a travel ball softball game for 10 year olds).
I am not sure how this place is still up and running.
After telling a friend about this place they said they stayed once and the fire alarm went off at 3a.m. due to someone cooking up meth..
Do not waste your time and money. $95/night is NOT a good deal (maybe $20 a night is more appropriate), when you can go nextdoor to the Holiday Inn for an extra $30 a night.

Family

2/10

Poor

28 Jun 2019

PHIL

Loud and drunk guests

This facility is mostly long term people living there. The other guests were very loud. Had to encounter drunks on the elevator. Was booked for 7 nights with 2 rooms there. I called management and advised them I would be checking out due to the above conditions. They were rude and charged me a $50 early departure fee for each room.

2/10

Poor

11 May 2019

Grisel

Front desk was so horrible I had to stand Im that desk for more then 10 minutes no one was there until I call and told them I’m been waiting for someone to come and check me in. He did not even say I’m sorry for the wait he did not even say anything to me other then in need ur id and ur card. He was so rude he didn’t even tell me where the elevator was at or what floor I was in until I open up my card. Worst experience ever. The elevator smell like cigarettes so bad the room nasty and it also smelled I even found a spider in the bed I was so grossed out by everything.

Family

2/10

Poor

09 May 2019

Verified traveler

Nothing good to say and the pictures aren't the truth about this place. It was nasty and dirty.

Business_and_leisure Self

2/10

Poor

01 May 2019

Verified traveler

Two things. 1) this is an extended stay hotel, which I wasn't aware of when the Orbitz rep suggested it. All in all, that's fine. Not a big deal to me. Just know that it means you're essentially staying in a dorm room with a full-size fridge and cooktop. Coffee? Bring your own. Food? Bring your own. 2) the smoke alarm went off at 4 a.m. and had all the appearances of a drill. Once that alarm sounded, staff was immediately in the hallway blowing whistles. A fire truck showed up with no firefighters, just the driver. This was an exceptionally frustrating experience; I should have slept in my car at a rest stop. I picked up my stuff and left by 4:10 a.m. Walking out the door, the hotel staffer apologized and said something about how \"it happens.\" I'm not exactly sure what she said as I was still half asleep and angry. I read reviews after the fact and saw others posting about the fire alarm going off.