Name: Quality Inn Duncan Spartanburg West
Address: 1391 E. Main St., Duncan, 29334, US

6/10

Pleasant

24 Jul 2026

Joseph

Breakfast has been better in the past. Staff could be a little more welcoming.

10/10

Exceptional

12 Jul 2026

Steven

It was just peace process and stay what else can I say

Self

8/10

Excellent

08 Jul 2026

Oscar

I was surprised at how pleasant my stay was. This hotel has been updated and is in very decent condition. I was generally very quiet and I managed to get the rest I needed

Self

2/10

Poor

06 Jul 2026

Robi

Wented till I got there?And could not get room due to fifty dollars a night for dog that weighs less than five pounds

6/10

Pleasant

03 Jul 2026

Jessica

It was just okay. I mean for a night to be at the airport at 4 am. The sheets had cigarette burns throughout, but they looked clean.

Family

10/10

Exceptional

30 Jun 2026

Lori

The only thing that could have been better would be to have more than 1 desk clerk checking guests in.

Family

10/10

Exceptional

29 Jun 2026

Leon

Awesome

8/10

Excellent

26 Jun 2026

Marilee

We had to wait awhile at the front desk and finally call the desk number to let someone know we were waiting to check in, but the man was quite nice when he arrived. It's an older motel undergoing some renovation and the room doors are on the outside rather than the inside corridors. I wish that was mentioned on the website. Check out was better and breakfast offerings were nice.

Family

4/10

Poor

25 Jun 2026

Gene

Old dated but room clean

Partner

10/10

Exceptional

06 Jun 2026

Tom

Check in was easy. Friendly staff. Room was clean. Only issue was the bathtub did not have a stopper.

Partner

8/10

Excellent

31 May 2026

Tina

Good for the price

Family

10/10

Exceptional

11 May 2026

Volodymyr

good

Partner

10/10

Exceptional

14 Mar 2026

Michelle

Everything was perfect

4/10

Poor

05 Feb 2026

Justin

Breakfast was some gravy in a trashbag lined crockpot and some hard mini biskits and waffles. My room had mold (visual) as well as the showe curtian was to short so water would get all on the floor and the sink was broken. The bed was comfy so i gave it 2 stars for that.

10/10

Exceptional

09 Dec 2025

Crystal

Relaxed atmosphere

8/10

Excellent

27 Nov 2025

Damon

The staff was very polite, and the costs of the stay was unbeatable! I will be back!

Business Self

10/10

Exceptional

18 Nov 2025

Cary

The guy in front who checked us in was very nice. Just an overnight stay and needed something inexpensive and clean. Older hotel that needs some upgrades but over all it was very clean. And free coffee very early in the morning

10/10

Exceptional

08 Nov 2025

Kaveen

Clean room. I stay here every time I’m working in the area

Business Self

10/10

Exceptional

17 Oct 2025

marguerite

The stay was nice and so was the room. They good have a better variety of breakfast food.

Friends_and_family Friends

2/10

Poor

26 Sep 2025

Trish

Staff was and has been extremely rude and unprofessional to me. The manager named angel has screamed at my husband and was extremely rude to me when it was a mishap on Thier end. Then I was double charged for a room. Definitely not happy and will not be back

Leisure Partner

6/10

Pleasant

23 Sep 2025

Rose

So so experience

Leisure Family

10/10

Exceptional

09 Sep 2025

ricky

The housekeepers the couple and little young guy is awesome! Always willing to go the extra mile!

10/10

Exceptional

24 Aug 2025

ricky

Property Was Awesome

Business_and_leisure Partner

8/10

Excellent

23 Aug 2025

Thomas

Good for the price

This was a quick overnight trip with our family. We booked two queen beds. Per request for accessibility, we were given a room right by the handicap parking spots and wheelchair ramp, which was very helpful. The room looked like it had been updated pretty recently. There was a Q-tip on the floor next to one bed but otherwise the room was clean. The main door also looked like it hadn't been installed correctly; it closed fully at the bottom but not at the top. This could be a security concern, especially since the door is open to the outside.
The continental breakfast included cereal, light & fit yogurt, biscuits, some watery looking gravy, a waffle maker and a few other items.
Overall for the price it was a great deal.
There is also a fantastic Indian restaurant next door; worth checking out!

Friends_and_family Family

4/10

Poor

22 Aug 2025

Na

For the price, should serve better breakfast.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

ricky

Best place to stay in Duncan

10/10

Exceptional

10 Aug 2025

ricky

Always a good place

Leisure Partner

8/10

Excellent

05 Aug 2025

Joseph

Nice for the price. I will stay here again

Leisure Family

8/10

Excellent

22 Jun 2025

Dennis

It was in a good location and reasonably priced. It was OK, nothing fancy, but nothing bad either.

Business_and_leisure Family

8/10

Excellent

08 Jun 2025

PETER

Room was decent. AC worked great. Bed was comfortable.

Leisure Pet

2/10

Poor

08 Jun 2025

Felipe

Pool out of order in 90 degree heat
Door locked me
Rude staff

Self

10/10

Exceptional

01 Jun 2025

Thomas

It was ok,

6/10

Pleasant

24 May 2025

Steven

Room was in pretty good repair but needs some final touches. Noted ne roach in bathroom. Room is a little dated.

Partner

6/10

Pleasant

14 May 2025

Susan

No breakfast drink

The room and bed were fine. Tv did not have correct listing of channels (but no problem, I don’t watch much). Breakfast was substandard. Only thing to drink was coffee or milk. There was no cold water and the orange juice, apple juice machine was out of order. There was no waffle batter and front counter lady had to fill it (begrudgingly). Then there was no syrup, which she too filled. The biscuit gravy looked old and the biscuits were quarter size. Next day we just went over to Hardee’s.

Friends_and_family Family

8/10

Excellent

06 May 2025

oscar

Clean

4/10

Poor

05 May 2025

Shawntae

It was very unpleasant to look at. It looked very dirty and rundown.

Business Family_with_children

6/10

Pleasant

05 May 2025

Shawntae

The bathroom was really dirty. There was mold on the shower curtain. The Shampoo and Conditioner were empty. The towels were stained. It was not a great experience. The room had an overwhelming scent of bleach, indicating it was clean- but it wasn’t.

8/10

Excellent

31 Mar 2025

Simone

It was a nice stay but when we got there, they told us that housekeeping was every other day and in the room it said to call for housekeeping. One evening I entered the room and it definitely looked like someone entered and threw the pillows back in place and attempted to make the bed.

Leisure Partner

6/10

Pleasant

22 Mar 2025

misty

Shocked

The check in was grand. The room very clean and cozy.
Breakfast was disappointing. The lady behind the desk TERRIBLE service. I felt like i was bothering her asking a question. I had to say \"excuse me maam\" three times before she put her phone down and acknowledged me, with attitude of course. She got up and started replenishing plates etc 15min before the breakfast was to be over. She left the desk un attended walking outside talking on her phone. Poor customer service. Poor professional presentation. She was wearing sewat pants, hoodie, crocks... thats not concierge attire at all!

Partner

8/10

Excellent

03 Feb 2025

Melissa

Kind staff ., clean room.
Need more breakfast options ..

Business Self

2/10

Poor

02 Feb 2025

Timothy

Dirty hotel

No shower curtain had to get one dirty and so bad we booked 2 nights only stayed one night very outdated tables nightstand bathtub everything just disgusting would not go back the staff was friendly only thing I can say they did bring a shower curtain they didn’t offer to refund money on the second night and that’s 110 dollars for an empty room so sad and rip off someone doesn’t stay because of all that u should least refund there money

Friends_and_family Family

6/10

Pleasant

30 Dec 2024

Carmella

Rooms were ok, fine for one night to sleep. Definitely old. Staff was pleasant.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

Tyson

Nice overnight stay peaceful

Very peaceful property amd staff was very friendly. Clean room and the bed was nice. Only complaint I have is at 8 am the cleaning people rolling carts around your room and knocking on the doors could have waited a little longer but it was only a minor inconvenience.

Partner

8/10

Excellent

18 Nov 2024

Lacy

It was fine some updating could make it nicer and cleaner looking

Business

4/10

Poor

10 Nov 2024

Jason

The lights disnt work, it smelled like weed

Business_and_leisure Family

10/10

Exceptional

03 Nov 2024

Kelly

i stay here often when i go to visit my grandkids, they are always so nice the place is clean the rooms are clean. i feel safe even when im there alone, only thing i would change is finding the tv channels easier lolol not a priority in my life just the grands lol

6/10

Pleasant

31 Oct 2024

Scott

Scott w

Room was well worn sink was busted and caulked back together, zone line air unit couldn’t hold steady temp

Partner

2/10

Poor

20 Oct 2024

GERARD

An unmitigated dump. Stay far far far away

6/10

Pleasant

17 Oct 2024

Gregory

Staff was great. Just old could use some updates. Some rust in bathtub from a scratch.

Leisure Family

10/10

Exceptional

12 Oct 2024

Jonathan

It was clean and quiet

Leisure Self

2/10

Poor

31 Aug 2024

Gideon

Very very rude staff. Charged us $100 for our service animal. Bed was so so so uncomfortable!!

Business

6/10

Pleasant

26 Aug 2024

Mallorie

Grateful to get in a bit Early

Thank you for accommodating my needs to get to a birthday part and decompress from ride.

Self

8/10

Excellent

21 Aug 2024

Stephen

Very affordable and convenient

Leisure

8/10

Excellent

09 Aug 2024

Mallorie

The Hills are alive with good hospitality.

Up for a wedding. They accommodating me with a slightly early check in to change. Thank you!
Room clean, bed very soft, but uncomfortable due to back and knee issues.
There is a beautiful mountain view as you come in and looking to your right. I would come back. Very peaceful.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Shaun

Very convenient

Business_and_leisure Family_with_children

4/10

Poor

15 Jul 2024

Timothy

Not worth it -- bugs!!

*** I WILL NOT BE STAYING HERE AGAIN ***

The Good:
-Beds were comfy
-Pool was decent
-Price was good

The Bad:
- 1 dead bug on top of bed
- 1 dead beetle on floor near door
- 2 live cockroaches in bathroom found on **2nd DAY** of our trip.
- toilet quit working on 2nd day, because the tank refilling mechanism stopped pumping water. When I went to report the issue to the front desk person, she was out on break smoking a cigarette. She saw me but didn't acknowledge me in any way, so I left.

All these issues are easily fixed at low cost with basic maintenance. Therefore, my conclusion is that this motel is not properly maintained.

NOTE: This is the first time I've given a bad review of a hotels.com property, so im not a complainer.

Friends_and_family Family

10/10

Exceptional

10 Jul 2024

PAUL

Good place

10/10

Exceptional

08 Jul 2024

Celestin

Excellent

Partner

10/10

Exceptional

28 Jun 2024

Alex

BMW work trip

No bad for the price and location.

Business

10/10

Exceptional

04 Jun 2024

Lisa

Comfortable bed and clean bathroom and linens--the most important part, as well as ample breakfast. Some hallway areas felt a bit worn, though not quite dingy.

Business_and_leisure Self

10/10

Exceptional

01 Apr 2024

Celestin

Very satisfied

8/10

Excellent

09 Feb 2024

lillian

Clean. Comfortable bed.

Leisure Family

10/10

Exceptional

24 Nov 2023

Ginny

Nice and clean I enjoyed my stay

Leisure Partner

2/10

Poor

18 Nov 2023

james

The hotel room bathroom was dirty upon arrival there was hair in the bathtub. The towels had dirt on them. The area was poorly lit and the doors where hard to secure. There where numerous other occupants fighting on the balcony for all hours of the night. I would never stay again.

Leisure Partner

8/10

Excellent

20 Oct 2023

Nikki

The staff/manager on duty in morning was not friendly/helpful. The cleaning staff didn't speak English or understand when I had to ask them question because staff at desk not available. Otherwise the room was clean and acceptable and reasonable priced.

Friends_and_family Family

4/10

Poor

24 Sep 2023

Verified traveler

Run-down trucker motel

Everyone at the desk was nice to us, but that was about it. Our room opened to a dark and sketchy back parking lot, didn't feel safe. First room we were in had a heat & air unit propped up with a moldy, wadded up towel... room we ended up in was dark even with all the lights on, never did feel comfortable there.

Partner

10/10

Exceptional

18 Sep 2023

Bridgette

The view

10/10

Exceptional

31 Jul 2023

Michael

They supplied all of my needs

Business

8/10

Excellent

23 Jul 2023

Mallorie

Room needs some TLC

The room was musty, needs upgrading. Bed was okay. Staff was very friendly.

Partner

8/10

Excellent

17 Jul 2023

Victoria

It was exactly what I needed. The staff was extremely helpful and friendly. The room was okay but door was left open after cleaning. The fridge had to be put back together and plugged in.

Family_with_children

10/10

Exceptional

19 Jun 2023

Joanne S

Quiet, comfortable bed, friendly staff, & good breakfast.

Friends_and_family Family

2/10

Poor

15 May 2023

Bianca

This room was not cleaned properly….especially the restroom and sink areas. It had an old stale smell to it. It looked deserted and unsafe.

Leisure Family

10/10

Exceptional

27 Apr 2023

Katherine

Very clean hotel and the staff were absolutely fantastic, very friendly and accommodating!

Leisure Partner

4/10

Poor

19 Apr 2023

Christa

Never again

Business

8/10

Excellent

04 Apr 2023

Mill Creek

Bed linen had stains on them. Other than that things were fine

Business

6/10

Pleasant

20 Mar 2023

Joyce

The front desk clerk was very friendly. The dude mopping the floor on Sunday morning was not. The television did not get any channels but we were not in the room enough to care. One of the towels had what looked like a makeup stain on the edge but I think it was clean - just a stubborn stain. Beds were comfy so that was nice.

Leisure Family

10/10

Exceptional

20 Mar 2023

TONNY

Hygiene and comfortable beds

Business

6/10

Pleasant

19 Mar 2023

Chaitra

For the amount we paid, the property can be little be more cleaned. The room smelled.

Leisure Family

8/10

Excellent

07 Mar 2023

Chris

It was ok for a work weekend

Business Partner

10/10

Exceptional

05 Mar 2023

Veronica

Staff was very nice. Would have liked a better locking system.

Leisure Partner

2/10

Poor

08 Feb 2023

Joey

Hotel is loud and dirty. Mattresses are infested with bed bugs. Multiple old mattresses stacked outside property major eye sore. Staff doesn’t care if property is unclean. Disgusted do not stay here

Business Self

8/10

Excellent

08 Feb 2023

kecia

Very clean and great staff

Business Partner

10/10

Exceptional

14 Sep 2022

kelly

great stay

check in was easy and fast, room was clean and very comfortable and the size was great since i had my grandkids stay overnight with me

Friends_and_family Family

10/10

Exceptional

21 Jul 2022

Barbara

It was very quiet, the staff was eager to please you and make sure all your travel needs were met. The pool was very clean .

Leisure Friends

8/10

Excellent

24 Jun 2022

Roberto

Room was clean and surprisingly quieter than I would thought. Shower was good and for my need for a night due to a flight cancel it was great for the price.
Vending machine didn't deliver the water I bought, so I came to the reception and the guy gave me 2 bottles because of that. Nice gesture !

Business Self

6/10

Pleasant

27 May 2022

Danielle

Quiet

Business_and_leisure Partner

10/10

Exceptional

08 May 2022

Timothy

Was good overall. Although
price was very expensive for this area. Paid $95 after taxes. Should be closer to $75-80 for this area of SC. If I were staying in Charleston SC, I would expect to pay $95. For Duncan SC, $95 is way too high. Thank you again!

Business

4/10

Poor

11 Apr 2022

walter

Out dated…paint peeling.

Leisure Family

8/10

Excellent

27 Mar 2022

Verified traveler

The room was great. It was clean and the walk in shower was great! I have some physical issues so being able to step right in the shower was a plus for me.

Self

4/10

Poor

20 Mar 2022

Bradford

It was about as \" bare bones\" as a place can be.

Leisure Family

8/10

Excellent

14 Mar 2022

Alan

Weekend Trip

Stay was good. Room was clean, looked to have been updated somewhat recently, at least within the last couple of years. Noticed a couple of things that werent finished real professionally but nothing that affected the operation or condition of the room. Location was good, lots of restaurants, gas stations and others. Access to the interstate was easy and entry and exit from the property was easy as well. Would definitely use again!

Self

6/10

Pleasant

08 Mar 2022

Lee

LIKES: Felt very safe and comfortable at this location. The beds were comfortable, air conditioner was a little noisy but we slept okay. Hotel staff very professional and friendly.
DISLIKES: Bathroom ceiling was peeling paint, bathtub and walls were not clean. There was less than 1/2 a roll of tissue paper and with 4 adults there should have been a spare roll left in room when staff cleaned room. Lobby coffee machine did not work properly as we had to push handle down several times to get coffee. Big sign in lobby showing waffles for breakfast but only had coffee, juice, muffins, honey buns, instant oatmeal, and yogurt to offer.

Leisure Family

2/10

Poor

07 Mar 2022

Linda

Unfortunately the 3 non smoking rooms I reserved smelled of cigarettes. One of the rooms had a door issue and would not work and staff member could not get it working. 2 rooms had bedbugs yes bedbugs!!!

Leisure Friends

10/10

Exceptional

15 Jan 2022

Billie

The room was nice and comfy. The front desk was very nice and helpful. I would recommend my friends and family. I look forward to coming back.

Business

10/10

Exceptional

07 Nov 2021

Sandra

It was very clean

Leisure Self

8/10

Excellent

18 Oct 2021

Ronald

We have stayed here multiple times for our girls softball tournaments. The room is always clean and the price I’d fair.

Friends_and_family Family

8/10

Excellent

16 Oct 2021

Rebecca

This is an older property, exterior entrance, no elevator, but I was pleasantly surprised at the room. The bed was clean and comfortable. The furnishings were adequate. The water pressure and water temperature were good, bathroom was clean. Towels were clean and fresh. I was a little skeptical after reading a few of the reviews, but I would stay here again. Check-in was efficient and the clerk was friendly.

Business Family

8/10

Excellent

29 Sep 2021

Lisa

The only issue I had was when I entered the room it had a string smell of cigar.
I reserved a non smoking room.

Leisure Partner

6/10

Pleasant

02 Sep 2021

Tina

Property VERY OLD beds were not the most comfortable actually lumpy but it was a quick overnight stay in my 18 wheeler