Name: Woodspring Suites Greenville Airport
Address: 205 Entertainment Blvd, Greenville, US

10/10

Exceptional

25 Jul 2026

Otis

Never complained about this hotel hospitality was just as I remembered

4/10

Poor

22 Jul 2026

Chris

Got in at 9:30 PM and was told our room wasn’t ready even though check in is at 3:00. I was told check in is from 3:00-11:00 and anywhere in that window is when I could expect to be able to check in. Room was finally ready at 10:30. Got in the room and there were no towels and no pillow cases on the pillows. I asked for both and were told they had no clean towels. Got a severe rash overnight while in the room. Not sure of the reason but my dermatologist said it was most likely due to too much chlorine in the sheets. It was a cheap place to stay and a new build so I took a chance. Never again. Maybe the suite/extended stay just isn’t for me. Just a strange vibe compared to a normal hotel. I never leave a review, if I do it is always positive. I give places the benefit of the doubt but after reaching out to them to voice my concerns and getting no response I felt compelled to share my experience.

4/10

Poor

15 Jul 2026

Peter

N/A

Partner

10/10

Exceptional

12 Jul 2026

Raymond

Room was clean even with pet friendly rules. Very quiet.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Erin

We arrived and there was no one at the desk. After a few minutes and using the lobby phone someone finally showed up. When we got to the room there was a dirty rag on the floor, no toilet paper in the bathroom and the bath mat was dirty. There was hair in the tub. The bed was decent and honestly for the price, we got what we paid for, but never in my life has there never been toilet paper in a hotel room.

Friends

6/10

Pleasant

01 Jul 2026

Nicholas

The room was pretty clean but the elevator had a very bad musty smell

Self

2/10

Poor

29 Jun 2026

brett

Absolutely trash. One person runs the desk with their running around in the back behind them. The person running the desk wouldn’t give us towels or extra blankets EVEN THOUGH THEYRE BEHIND THE DESK and they said it was because “it’s after hours”. Creepy crawly people all over the property - loiterers. Whole hotel ran out of towels. Will never come back. Go tigers!

Friends_and_family Friends

2/10

Poor

29 Jun 2026

John

Entered the front door to a pungent aroma of Marijuana and the staff was completely dismissive to. Checked in with the person while her child wandered through the reception area.
Got to our floor and found several q-tips on the floor in the hall that stayed there the entire duration of our stay. In addition, the hallway smelled strongly of Marijuana the entire time we were there.
Entered the room to find the floors were grimy and sticky to the point we went to buy shoes we could trash to avoid walking around in socks. The room smelled strongly of body odor and musty.
The drawers were nasty so we had to live out of our suitcases.
The shower curtain was dingy and dirty as were part of the towels. The bathtub had a line of mold across the molding on the outside from moisture.
The bed was a mattress on a wobbly metal frame with two pillows that were so flat a folded towel gave more support and cushion.
This was the worst hotel I have ever experienced. While I understand they say it is meant for more long-term stays, but these conditions were ridiculous. When. We checked out, the woman just took our keys and said \"have a good day\" followed by turning away dismissively.

I AM ANGRY AND EMBARRASSED THAT I PAID MONEY TO TAKE MY WIFE TO THIS HOTEL!

Friends_and_family Family

4/10

Poor

28 Jun 2026

Michelle

We stayed a weekend here. Upon arrival we checked in after hours and had to wait for staff to come check us in. We never saw the ladies face there was a metal curtain pulled down. And she just spoke to us from behind that. The lights at the entrance were off and it was dark. When we entered our room the floors were visibly dirty. There were crumbs of some sort and the restroom was gross. The toilet had hairs and urine stains as well as the sink. The sink had hairs. Saturday night the WiFi no longer worked. The walls are very thin and you can hear everything from the rooms next door. Other than those issues I guess it’s an ok stay for a quick night.

2/10

Poor

27 Jun 2026

Tobias

No towels available! Pet food from former customers still in the room.
Everything was still dirty. Same situation with co-workers room.
There was even dirty used underwear in the room.
Bed was really uncomfortable.
Hard to sleep, because party from other customers until 2AM in the morning.

Worst hotel ever!!

Business

2/10

Poor

26 Jun 2026

Bret

Initial room thermostste was visibly broken and ac stuck in on position. Second room floor had something spilled all of it (cola possibly). Noisy (all night).

2/10

Poor

19 Jun 2026

Charles

The problem is the staff. They do not have a 24 hour desk therefore when you need to check in after hours, you use a phone just outside the front door. On the night that I was trying to check in that phone was broken. After multiple phone calls, I managed to reach somebody who said they would come open the door for me… when they arrived I said you really need to put a sign out here about this broken phone and their response was if you have an attitude, you don’t need to stay here

2/10

Poor

14 Jun 2026

Yousef

The costumer service was not working

Partner

10/10

Exceptional

14 Jun 2026

Michael

The manager was very helpful

Self

10/10

Exceptional

13 Jun 2026

Gregg

Quiet, clean rooms, comfortable beds and the staff is great.

2/10

Poor

12 Jun 2026

alma

It was not a good experience at all, the room was dirty carpet was nasty room smells weed, I asked to change room but still was as bad as the first one, I ended going to another hotel, dont recommend

Self

2/10

Poor

11 Jun 2026

Chuck

This was one of the worst places I've ever stayed. The room was comfortable, but the noise of loud vehicles on the road behind the building was outrageous, heard cars til at least midnight. And then the fire alarm (maybe just my room) went off a couple times in the midnight timeframe. I got horrible sleep.

Self

10/10

Exceptional

11 Jun 2026

Connie

Very well kept the help was awesome

6/10

Pleasant

07 Jun 2026

Kimberly

We were only there one night so I can’t give much of a review. It is a great location. Walk to Topgolf and bowling alley. The staff was not friendly and very short. When I asked for more towels I was given attitude when we only had one in our room to begin with. Otherwise everything else was fine.

Family_with_children

10/10

Exceptional

03 Jun 2026

Carlos

Definitely one of the best places in the upstate Highly recommend

2/10

Poor

25 May 2026

Rodney

My experience at WoodSpring Suites was a negative one. Would not recommend to anyone. My first review was rejected for being too detailed, hopefully this one passes.

Partner

2/10

Poor

24 May 2026

Charles or Debra

This was by far the worst experience of my Hotel life. The room had pizza stains on the foor when we arrived. The towls we exchanged the second day had black hairs embedded in them. The elavator constently had smoke from vapes hanging around in them. The fire alarm, which was extremely loud, went off at least twice in the middle of the night all three nights we stayed do to long-term residences smoking in their rooms.There are long-term residence that live here and do not abide by the rules nor made to follow the rules.

Family

6/10

Pleasant

19 May 2026

William

Room was clean and spacious. All kitchen utensils must be supplied by customer. Laundry room was large with multiple washer and dryer’s. Staff were helpful and friendly. Now here are my complaints, fire alarm went off 3 times in the middle of the night. Other rooms were very loud during the middle of the night. I had multiple rooms playing loud music all through the night. Hotel is worth the price but some of the customers made it hard me to enjoy.

Self

4/10

Poor

18 May 2026

Unique

Rooms not being cleaned thoroughly like they use to

Self

2/10

Poor

15 May 2026

Takeena

What laundry service

2/10

Poor

10 May 2026

Quriston

The room was dirty and nasty, bug crawling in the kitchen area and bathroom. They didn’t have any towels or wash clothes had to go to Walmart to purchase some. Noisy, ppl slamming and closing doors all through the night.

10/10

Exceptional

10 May 2026

Jackson

Everything was good and to my liking

Self

4/10

Poor

10 May 2026

Randy

The facility is pretty new and very clean. Initially, we thought this would be a really nice place to stay. However, the bed and pillows were uncomfortable. There were constant pounding noises above us all night long (we were on the 2nd floor) and the clerk at the front desk, simply said it’s like that in all the rooms. We had to wait at the front desk for over 15 minutes for someone to show up to help us. There are no hair dryers in the room and when I asked for one at the front desk, they said they would try to find one for us, but never did.

Friends_and_family Family

2/10

Poor

09 May 2026

Tabitha

Hotels.com overbooked our stay and never contacted me in regards to this. Very unhelpful

Friends_and_family Friends

6/10

Pleasant

08 May 2026

Joel

Clean, but noisy

6/10

Pleasant

07 May 2026

Charles

Just a basic hotel. No breakfast provided. There was a coffee machine in the lobby, but it was not available at 7:15. We went to Dunkin Donuts for coffee. The bathroom had only 2 bath towels and 2 wash cloths, no hand towels. We only stayed at this hotel because most hotels were booked out or the prices for a room was totally out of site due to the George Strait concert at Clemson University. We drove up from Florida for a family funeral. Only thing positive was the hotel was clean. We will not be staying at this hotel for any future trips.

Partner

4/10

Poor

05 May 2026

Michael

Screaming kids in the lobby. Screaming kids in the hallway. Screaming kids in the middle of the night. Dirty bathroom sink. Mysterious red rag under the bed. Noisy HVAC fan.

On the other hand, it was inexpensive and close to the GSP airport. Lots of dinner options just the other side (by car) of the Interstate.

Self

10/10

Exceptional

05 May 2026

Nichole

The staff has really treated me nice

Self

4/10

Poor

05 May 2026

Nattalie

The room

4/10

Poor

04 May 2026

Ed

Dirty staff unhelpful. Shade in room didn’t work. No amenities. Kitchen useless no utensils. No shower current. Bugs on floor in the room. False fire alarm at 5 in the morning. No staff available when alarm went off. A terrible place to stay

Family

4/10

Poor

04 May 2026

Jackson

The bare minimum of renting a hotel is having somewhere to sleep through the night. While we were here, the fire alarm went off 3 times in 12 hours over the night (once at around 3-5am). You can constantly hear every door being opened and closed, as well as foot steps in the room above you. The first thing I noticed when I walked into the room was the strong odor of stale cigarettes. Mind you, I was staying in a non smoking room. I am giving a 2 star rating as the staff was very pleasant and agreeable, and I felt very welcome by Keisha at the front desk. The room was also very clean and visually appealing on arrival. If it were just a rating for staff, this place would have 5 stars.

Friends

6/10

Pleasant

04 May 2026

Charles

Plenty of parking.
Kitchenette but no dishes.
No climate control in the room.
Floors could have been ckeaner

Self

2/10

Poor

03 May 2026

Donnie and Shonna

There were roaches in the kitchen area and bathroom. There was hair all over the bathroom and the shower curtain was moldy and wet when we arrived. The fire alarm went off at 430 am and staff said it was set off by some steam from a shower. When I reported the problems the staff member said we will look into it. No resolution was offered.

Family_with_children

2/10

Poor

03 May 2026

Angela

The hotel was overbooked by a number of rooms. The room given to us initially was disgusting to say the least. There was smeared food on the walls, table, and sticky floors. There was food in the sinks, food crumbs and goo in the drawers and microwave, and dead bugs in the drawers. There was hair in the \"clean sheets\". When i asked for a new room, there none. They said there were over 8 rooms overbooked. I had to wait over 45 minutes to get a refund and they said \"these things happen\". It left several customers without rooms for the night traveling. For a newer hotel, it has been unkept. Sad... unfortunately I will not be staying here and hope there are changes for future guest.

6/10

Pleasant

03 May 2026

Jarrid

Well… mixed feelings. Obviously being a budget friendly option is a consideration of this review. The property is new and generally in good shape/clean. It does the job. But a few things I would mention… I’m guessing the exterior shell of the building doesn’t have a ton of insulation. The road noise was quite noticeable. Not saying that as a Karen. Traffic wasn’t excessive but the noise when vehicles passed was more than I would define as normal. The insulation between floors was also lacking. Reasonable noise doesn’t bother me, and it was luck of the draw, but whoever stayed above us was up at 4am everyday stomping around. There aren’t a bunch of extra supplies. Two towels in the room, no blow dryer etc. I went downstairs to grab an iron, for which they had one but no ironing board available. Maybe that was just my timing. This is an extended stay so people live there short term. The fire alarm went off twice in the middle of the night during our stay while people were cooking. It was startling waking up to that. The bed was very squeaky and the mattress is… “firm,” would be a nice way of characterizing. Overall, I’m not saying it’s a terrible stay. I don’t expect luxury for this price. It did the trick, but there are some things I would have expected slightly better.

Partner

4/10

Poor

03 May 2026

Jamie

Where do I start
1) they were overbooked and even though i pre paid for my rooms one of them was not available
2) there was hair all over the tub ans dloor
3) shower curtain had not beern clean sp spots of mold everywhere
4) no cleaning support available so i waa given cloroz wipes to clean up myself
5) no towels or wash cloths in the rooms
6) stained wash cloths once i got some
7) stains on the bedding
8) not able to adjust the temp
9) clearly a permanent living space for people so everything cooked smells in every room
10) fire alarm goes off around 5:15!am
11) no one to help you past 11pm
12) floors in the hallway were filthy
Need i say more

Family_with_children

2/10

Poor

03 May 2026

Yekaterina

The room was clean overall, but there were no basic amenities like hairdryers or ironing boards, and iron. The staff also did not want to give extra towels and said we would have to come back the next day to get some more towel towels.

Family_with_children

4/10

Poor

03 May 2026

Rylea

The room was not clean. As soon as we arrived we could still smell the previous guests odors. The door knob to the bathroom specifically was never wiped because it was greasy. The desk area and anything touched by a previous guest was not cleaned or wiped either. The headboard to our bed smelt like previous guests. Room was a non smoking room and smelt like smoke. This did not go away in the two days we stayed. There was THREE occasions where some alarms went off while my husband and I were sleeping and woke us up. Not like a fire alarm or something indicating we needed to get out of the room just some kind of alarm that was extremely loud. We stayed for two nights and it went off multiple times- in the morning and while we were sleeping overnight.

Partner

4/10

Poor

30 Apr 2026

Ernie

The floor was extremely dirty. White Sox turned black just walking on the floor. Food left in the microwave and an onion ring under the chair.
Walls are thin and didnt help the room next door had the TV volume up really high.
Than there was the fire Alarm that went off for a few seconds.
New hotel with poor leadership.

Partner

6/10

Pleasant

28 Apr 2026

Michael

Good 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 😊 😊 😊 😊 😊

2/10

Poor

24 Apr 2026

Yazmin

Arrived after midnight as communicated with anticipation and was instructed to dial 500 from the lobby phone for someone to check me in around 12:15 and I called for a half hour no one showed up! I was never checked in and had to last minute book at a nearby hotel for the evening after a long grueling flight.

2/10

Poor

21 Apr 2026

Steven

This was by far the worst hotel experience I've ever had. Stayed one night. Went to complain about mud and dirt on the floor but no one was at the front desk. The fire alarm went off 6 times between 10pm and 615am. The hotel refused to do anything about either complaint and refused to refund me for the 4 nights that I did not stay there. Expedia was unhelpful with my dispute.

Family

2/10

Poor

20 Apr 2026

Robert

This is the worst experience I’ve ever encountered in all my travels. Upon our arrival we found no one at the front desk and a gate pulled down to cover the window. There was a sign on the counter that read, “For after-hours check-in assistance, simply dial 500 from the lobby phone. A team member will be with you shortly.” Another sign stated Front Desk 24 hrs 7 days a week. That was quite simply a lie.

After multiple attempts calling the number, there was no answer and no one ever came. Someone that was passing through told us the staff lives there so they should be around. Nevertheless, no one ever answered and we were forced to leave to find another hotel. It is bad enough that we had to drive around looking for a place to spend the night, but when we requested a refund, the hotel refused because of their “cancellation policy”. Wait, we didn’t cancel, they didn’t fulfill their obligation to provide what was paid for. Moreover, there were still rooms available, so they weren’t sold out.

We paid for a hotel room, that cost them nothing. They obviously care more about taking unearned money than building a legitimate business. Their response speaks for itself; this is a shady and second rate hotel. I will never trust WoodSpring Suites or Choice Hotels again. Buyer beware.

Expedia was also no help, so we will be deleting our accounts with Expedia as well. Why use Expedia when they do not provide any protection or benefit and we can get the same or better deals elsewhere.

Family_with_children

4/10

Poor

20 Apr 2026

Andrea

The description of this was very deceiving. It operates as an extended stay but does not have the same amenities without charging you a fee which is not noted on the website. The people on the property appeared to live there and they were extremely abrut and gave an uneased unsecure unsafe feeling

Family

4/10

Poor

19 Apr 2026

Gregory

Awful night. Fire alarm went on twice in the middle of the night. Last room on the first floor closed to additional exit, so you can hear the door closing all night and too much street noise. You can’t sleep at all.

Partner

10/10

Exceptional

16 Apr 2026

Patrick

All good

Partner

2/10

Poor

13 Apr 2026

Amber

They closed the doors at 11 and we booked the room at 10:40 without any notification that they wouldn’t let us get the room. I wasn’t able to refund and there was no one to talk to in the hotel. HORRIBLE experience.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Marcy

We had two different times that we had the fire alarm go off and had to exit the hotel why we were there. Then we also had a couple times that people knocked on our door in the middle of the night.

Partner

2/10

Poor

11 Apr 2026

Robert

Arrived to check into our rooms at almost 1am to find out the hotel cancelled them without notice. Terrible customer service.

Business

10/10

Exceptional

09 Apr 2026

Patrick

Everything was great!

Partner

10/10

Exceptional

05 Apr 2026

Jaclyn

Our second stay here and this time during a very busy weekend with basketball tournaments in Greenville. Lobby staff was more than accommodating and kind while we changed our reservation. Beds are comfy and everything is very well kept. Is definitely on a top list of places to stay!

Partner

4/10

Poor

04 Apr 2026

Nichole

Parking was fine, but I had to buy my own towels because when I checked in they didn’t have any clean one’s, I keep asking for a broom to sweep my floor in the room and I can’t get one, my floor wasn’t mopped from day one, I have to take out my own trash and I just opted to wash my own towels and sheets since I’m staying for a few weeks. I’m paying 464.00 a week and I pay it ontime, the least they could do is clean the room.

Self

8/10

Excellent

03 Apr 2026

Jeff

Nice but the beds aren't comfortable and pillows too. Friendly staff and clean great location 👌

10/10

Exceptional

03 Apr 2026

Diana M

Excelente servicios muy limpio y comodo

2/10

Poor

01 Apr 2026

Justin

Checked in and the room had not been properly cleaned. Hair in several places in the bathroom, tub was filthy. Was not stocked with any soap, washcloths or towels.The bathroom was as far as I got with the inspection and I requested to be moved. Staff placed us in another room and it was no better. Floor was filthy with crumbs of food and tags from clothing. Left over food in the fridge. The bathroom mirror had toothpaste spray on it with a hazy film it looked like it had been sprayed, but not wiped down, toilet bowl was filthy. No towels or washcloths in this room either. I booked here based on the good reviews and the new construction. It has obviously went downhill. I would strongly suggest hiring new cleaning staff or management thoroughly inspecting all rooms before placing guest in them. Very disappointed it doesn't even deserve one star.

Family

2/10

Poor

31 Mar 2026

Lenix

Everything was ok, except my bed was filthy and with unknown stains. After a long day I had to sleep on my clothes, the extra fold out mattress was also stained. I slept terrible on a clean spot and checked out early to race to my home to get some well needed sleep.

Self

6/10

Pleasant

27 Mar 2026

Garth

It felt like I was in a dementia unit with all the security devices going into and out of the hotel. No in room coffee. No utensils in the kitchen for making anything. No kleenex. Not impressed at all.

Self

2/10

Poor

22 Mar 2026

Amy

This was the absolute worst hotel I’ve ever stayed at. Although they say the hotel was built on only 2025, you could hear the people in the room next to you as if they were inside your room causing ruckus all night. Even cars outside sound like they’re directly in your room. Then when the people in the room next to me finally did go to sleep not only could tou hear him snoring as if you’re in bed with this person, you could actually feel the vibration of the snoring. So needless to say no sleep all night and just an absolute horrible experience.

Partner

2/10

Poor

21 Mar 2026

Carl

Boooo! Boooo! ALL THUMBS DOWN!!!

I’ve never left a review before on anything. We selected this place because reviews said it was a newly built hotel which it seemed to be. Bright clean lobby and exterior. However the floor in room 312 has never seen a mop or swifter since it was built. There was sh!t everywhere. Crumbs, hair, tissue pieces…everywhere. Bathroom counters weren’t cleaned. The floor when you walk in had spills so thick I’m surprised I’m not still stuck to the floor. The sheets and towels were clean thankfully but I had my 11 and 12 year olds who wouldn’t step on the floor without shoes on and slept in their clothes. You better be blind and deaf to stay at Woodspring or you’ll wish you were. Will not stay here again.

Family_with_children

10/10

Exceptional

20 Mar 2026

Stan

excellent

Self

2/10

Poor

19 Mar 2026

James

Had a first floor room. I was awaken by load talking and slamming doors at 6 am.

Self

10/10

Exceptional

19 Mar 2026

Tiera

I like the cleanliness of the place

Family_with_children

2/10

Poor

17 Mar 2026

Jere

Worst hotel stay of my life. I felt like I was in a Jerry Springer show. I called the front desk 3 times for several screaming people carrying on about their personnel problems before I gave up. The front desk did come to the rooms to tell them to stop carrying on but one group was repeat offenders and still there. The kitchen counter was dirty and half filled water bottles in the fridge. The floor was dirty the hallway carpet looked like if had not been vacuumed in days. Unless you want to be immersed in the free reality show skip this place.

Self

2/10

Poor

17 Mar 2026

Verified traveler

DO NOT book! I made a reservation only to check in and they didn’t have the room that I reserved. The front desk rep told me the only option was a handicap room. I was fine with that; however, the room was not serviced. The bed was not made, there were dirty towels all on the floor, and food on the counter from the previous guest. I went back down and the lady was incredibly rude and did not even try to assist with the issue. I left the property and the representative never apologized. She said “that’s the risk you take when you book online. You should’ve came to the front desk to ask if they had availability. That’s on you.”

Self

8/10

Excellent

17 Mar 2026

Steven

Clean room
Stain on sheets but was clean bed
Good place to stay

Self

10/10

Exceptional

15 Mar 2026

Paresh

Nice

4/10

Poor

15 Mar 2026

LORI

The worst bed I have ever slept in, they need to just throw it away. Thin uncomfortable pillows. Did not sleep well. Room only had about a quarter roll of toilet paper and no extras. There was a couple across the hall fighting off and on into the late night, but I'm not considering that in my poor rating because that is not the hotel's fault and the staff handled it as best as possible.

Self

10/10

Exceptional

13 Mar 2026

Derrick

Clean Room. Polite Front Desk. Good Wifi, AC & Hot water. Full size fridge, Microwave, electric stove top.
It is a busy Location. TopGolf & Amusement Center right next door.
I enjoyed my stay and will stay there again.

Self

4/10

Poor

12 Mar 2026

Alexis

The lady at the check in desk was rude. The room smelled like cigarettes. I left my work phone in the room and called the customer service number. I was told I would have to work directly with the property to get it back. I explained I called the property and they wouldn’t even answer so I could retrieve the item. He told me “then the item is just gone.”

I called the property twice and was immediately asked to “please hold.” I was on hold for 15 mins each time and nobody ever came back to the phone. I called from a number not associated with my reservation and was able to speak to someone. she began stuttering and “performing”. Saying that she hasn’t cleaned the rooms and would call me back.

Customer service overall is a 0/10.

Family_with_children

2/10

Poor

10 Mar 2026

John

We cancelled because of inconsistent pet charges. The non refundable deposit was excessive and the hotel should not be considered pet friendly. It is false advertising

8/10

Excellent

09 Mar 2026

Willie

Good location!

Leisure Family

10/10

Exceptional

08 Mar 2026

Miguel

Is a new hotel

Self

2/10

Poor

07 Mar 2026

Akilah

My son and I did not get any sleep. With my son being ill, he was very uncomfortable and tired. The walls are very thin. You can hear everything!!!!! A couple came at 3am and talked and listen to music until 5 am… drove 3 hrs away.

Family_with_children

6/10

Pleasant

05 Mar 2026

Ross

This property really is a great value for what you're getting. But don't mistake it for anything more than a budget friendly, spacious place to stay. And if we're honest with ourselves, what more do we need? The sheets on the bed had cigarette burn holes in them. Some of the characters hanging out on the property were... Interesting. There were a couple of fellows doing a brake job on an old Honda in the parking lot, which... You do what you can with what you've got. No criticism intended. All the same, I didn't feel unsafe and no one bothered me. The young lady at the front desk was extremely courteous and had lots of good information. The only real gripe I had was my room faced the street. It's NOISY on the street-side.

Self

6/10

Pleasant

05 Mar 2026

roberta

I am a solo female traveler. The rooms were dirty. The carpets in the hallways were never vacuumed and it’s very stained. There was so much noise there. It was hard to sleep. People constantly left their trash outside of their cars. Someone was arrested while I was there and the smoke alarm went off for I did not feel safe as a female traveler. I never got room service Even though I requested it twice I ended up having to find my own products and clean the place myself.

Self

2/10

Poor

03 Mar 2026

Emily

The front desk agent was kind, accomodating, and helpful. In the room, the floors/counters/surfaces weren't clean. There were bits of trash around the room, and weird stains on various surfaces. Seeing those things made me feel concerned about the bed and whether or not it was clean. I checked in and left 20 minutes later.

Business

2/10

Poor

29 Jan 2026

Mark A

Noise level is very bad.

Leisure Self

8/10

Excellent

18 Jan 2026

Adlar

Room was spotless but bathroom sink was clogged.

Leisure Partner

4/10

Poor

10 Jan 2026

Alan

The hotel is quite new, but the atmosphere was quite off in a way I can’t fully explain. Clean room, polite staff, but the whole place felt slightly… unfinished. Not terrible, just not somewhere I’d be in a hurry to return to.

Leisure Self

10/10

Exceptional

08 Jan 2026

José Miguel

Very good

10/10

Exceptional

03 Jan 2026

Makiya

everything was perfect

Leisure Friends

10/10

Exceptional

02 Jan 2026

Sheila

Parking was easy and its walking distance to Main Event.

Friends_and_family Family

2/10

Poor

01 Jan 2026

Margaret A

I did not stay here . This facility indicated that it was pet friendly, but charges a 200.00 dollar non refundable pet fee. I thought this excessive and was not disclosed at the time of booking. I cancelled the room and found a more reasonable location.

Leisure Pet

10/10

Exceptional

29 Dec 2025

Gabrielle

Our stay was excellent

Partner

8/10

Excellent

28 Dec 2025

Jorge

Amenities

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Tracy

Easy parking
Clean room

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Sheila

All my stays have been good! No complaints

8/10

Excellent

14 Dec 2025

Vanessa Pecoraro

Good location, the hotel shared areas like elevator, halls could have been cleaner and it had a terrible smoke smell despite the “not smoking signs”. Room was clean and lobby too. But could be better. Ok place to stay for 1 or 2 nights.

Business Self

10/10

Exceptional

05 Dec 2025

Dale

Tops

4/10

Poor

27 Nov 2025

Crystal

Rooms need THOROUGH cleaning

4/10

Poor

24 Nov 2025

Tiffany

The staff was not pleasant. Our room was not ready when we arrived after 3pm. Was advised we would be contacted once it was ready. No one called and when asked she was very nonchalant about it. Her customer service was poor. We booked base off the reviews from other customers. She did not uphold the standards of the hotel. I asked for the corporate number. I was provided a number to medical alert.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Kevin

We had friends come into town who wanted to go to Main Event and Top Golf, so we booked a room for the night. We walked to both so no worries about driving after having a few drinks. The rooms have a full kitchen and was perfect for us.

Leisure Family_with_children

6/10

Pleasant

15 Nov 2025

Michael

Very clean but bed comfort was horrible. No cooking utensils, pots, or pans for the mini kitchen.

Partner

2/10

Poor

11 Nov 2025

Alison

Staff was horrible - took 30 minutes to check in at midnight. Scary people loitering in the lobby. She checked us in to a room that was supposed to have 2 queens and had just one. She took a photocopy of my id and now I'm worried about identity theft. Although this is a new hotel, it is going downhill fast unless they get a handle on the type of people they hire. I will NEVER go back

10/10

Exceptional

11 Nov 2025

Rosalind

Very nice staff, helpful. Spotless comfortable room.

Leisure Self