Name: Sleep Inn At Greenville Convention Center
Address: 231 N Pleasantburg Drive, Greenville, 29607, US

10/10

Exceptional

20 Jul 2026

Reginald

No complaints, everything was clean, I had all the conveniences I could have asked for, fridge, microwave, breakfast. Area was quite, staff was polite and helpful and parking was free. Well worth the price of admission.

Self

10/10

Exceptional

19 Jul 2026

Gabriel

The Staff is extremely friendly and welcoming

Self

6/10

Pleasant

16 Jul 2026

Timothy

Theres nothing fancy here. Torn up furniture, green horribly painted walls, shower door that just swings either side, but its a good nights rest. They are in the middle of remodel. Our first room smelled of smoke and nasty stained carpet. The front desk moved us into a room that had new carpet. So that helped. But personally we still felt uneasy while staying there, because of how outdated and old everything is. We tore apart our room looking for any bugs, and didnt see anything. The front desk at check out was rude and rolled her eyes when asked for a receipt. And they will hold a $100 deposit on a card for up to 21 days at checkin. I'll never stay here again. Just felt uneasy the entire stay

Family_with_children

6/10

Pleasant

13 Jul 2026

Linda

Outside property awful dirty and very run down! Libby was very dated , furniture needed to be trashed , vent of clerk at desk has not been clean in 10 years! Was brown ! Gross! Would never stay here again!!!

Partner

2/10

Poor

12 Jul 2026

Belinda

This hotel was small, but clean. Very good breakfast! Fresh baked cookies and bottled water was especially nice upon check-in. Staff was helpful and polite. However, the male front desk clerk that checked us in, appeared in our room with 2 females after 11:00 P.M., while my husband was asleep and I was in the restroom. He let themselves in with his key, came in, and left. I opened the door, and he stated they were looking for an empty room. Didn’t make sense, due to his access to the computers there! I was afraid and enraged at the same time!!! This incident erased all the great experiences. I was scared to go to sleep, because I feared they might return!!! Outragious!!!!!!!

Partner

8/10

Excellent

29 Jun 2026

Jessie

Parking - not enough
Room - clean but needs updating and there were drawings on the wall
Did not get up in time for the breakfast.
Did like that it was quiet.

Friends_and_family Family

4/10

Poor

28 Jun 2026

christina

The staff was very unfriendly and unprofessional.. rooms were ok bathroom was very small and needed to be cleaned

Partner

8/10

Excellent

28 Jun 2026

Brad

Easy parking, good location to Greenville and Clemson. Property is going through some well needed upgrades. Everything was fine except they only had a room with a full bed instead of queen which was booked.

Partner

2/10

Poor

28 Jun 2026

Courtney

Never received my deposit back! Looked on my account no deposit was charged to my card. Sleep inn has suspicious workers! No receipt. Won’t ever spend a dime with y’all ever again. Worse experience ever. Front desk lady writing down my card info instead of typing. I want my 100$ deposit back. Beds were stiff as a damn box. Not worth 100$ deposit

Family_with_children

8/10

Excellent

17 Jun 2026

Fred

Staff and location was great for our needs. Hotel was under renovation, but still quiet during our stay.

Partner

2/10

Poor

16 Jun 2026

Beth

Got to this hotel at 2:00am driving with 2 kids only to be told they gave my room away and they were fully booked. I asked if there was another hotel he says there might be 1 this way or 2 that way. Also noticed a sign on the elevator door asked if it was broken he says no but it only stops on the 1st and 3rd floors. Would never recommend this hotel.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

El

This reminded me of a more affordable, no frills Double Tree, especially with the complimentary cookies :) Overall it was a great place to crash for a night. Very friendly staff, free coffee 24/7, free water bottles in room, comfy and clean bed. I would stay here again. Nothing super glamorous or special but a decent place to see Greenville from.

Partner

8/10

Excellent

03 Jun 2026

Dena

Nice clean place to stay. The staff was very helpful even offering us a ride in the shuttle when our uber didn't show up.

Friends_and_family Family

8/10

Excellent

27 May 2026

Jonathan

Place was what you would expect. Typical hotel. All was fine.

Self

8/10

Excellent

26 May 2026

GLORIA

GOOD BREAKFAST, FRIENDLY STAFF, CONSTRUCTION GOING ON, DOES NOT HAVE WORK OUT CENTER BUT THEY DO HAVE DAY PASS FOR LOCAL GYM THAT WE USED

Partner

10/10

Exceptional

25 May 2026

Jon

Very friendly staff. Would stay again.

Friends_and_family Family

6/10

Pleasant

20 May 2026

Carolyn

Older building and worn rooms

Self

8/10

Excellent

16 May 2026

Katrina

Yes everything was good!

Partner

10/10

Exceptional

11 May 2026

Kenneth

I really liked the staff. They were really friendly. From the person emptying the trash cans outside on the way in to the front deck attendant. The front desk attendant was nice enough to provide me with restaurants to eat at. I felt real comfortable.

Friends_and_family Family

4/10

Poor

10 May 2026

Ryan

Room was not clean, with stains on carpets and around the bathroom area. Fan of AC and fridge super loud at night.

Self

6/10

Pleasant

10 May 2026

Monica

My stay at Sleep Inn was okay for a one-night stay. The staff was very kind, helpful, and provided good customer service, which I truly appreciated. However, the hotel itself is clearly going through renovations, and unfortunately, it shows throughout the property. Honestly, I wish they would have temporarily shut the hotel down until renovations were completed because it just didn’t give the clean, updated Sleep Inn experience I’m used to.

The room served its purpose for the night, but I probably wouldn’t return to this location until the renovations, amenities, and overall upkeep improve. The pillows were very flat and uncomfortable, and the continental breakfast definitely needs to be revamped. The food did not look fresh or appealing at all, so I chose not to eat breakfast there.

Overall, it was a place to sleep for the night, and the staff made the experience better, but the hotel still has a lot of work to do before it feels like the Sleep Inn standard again.

Self

10/10

Exceptional

05 May 2026

Staci

My room was very nice. Very clean and well-kept. I made sure to compliment the housekeeping staff when I checked out. Would highly recommend.

Self

6/10

Pleasant

03 May 2026

James

I stayed in room 220. The bed that was near the window, the mattress needs replacement period, you can actually feel the springs. Who ever did the remodeling you can tell did a cheap job and it shows. Would I stay at another sleep Inn probably not. Who ever owns or operates this sleep inn does not take pride in it.

Partner

6/10

Pleasant

03 May 2026

Leo

Room was clean. The breakfast they had- the eggs, bacon, sausage and white gravy was ice cold. Person at desk was notified. Food was to be sat a certain heat range. It was not. Food inspectors would shut them down. No one, employees, checked what was served at all. Both days we were there we tried to eat at 7am each morning. Shower in room needed to be replaced, due to the condition it was in . Do not recommend for people ti stay there

Partner

10/10

Exceptional

29 Apr 2026

AJ

far price for the area.

Friends

6/10

Pleasant

26 Mar 2026

Justin

Room was clean although furniture was beat up. Outside of building had damage to a/c vents and trim; some windows were cloudy indicating they'd lost their seal. Breakfast experience was poor. Juice machine had off-flavored juice. Waffle mix was separated or not mixed properly. No brewed coffee, only instant coffee machine which produced 'not-coffee'. Breakfast was a disappointment. Lobby was clean, fresh carpet in hallway and room. Renovations were underway on the property.

Family

10/10

Exceptional

22 Mar 2026

Mike

After checking out of the motel 6 in Greenville after one night cuz it was such a dumpster, I booked a room here. I was exhausted and in desperate need of a shower. The manager, Michelle, took pity on me and allowed me to check in a little early. The property was very clean and all the staff incredibly friendly and helpful. Thank you again Michelle for your spectacular hospitality!

Self

10/10

Exceptional

21 Mar 2026

Jessica

I was in the area for 24 hours. Perfect accommodations and right across the street from the convention center. Convenient and easy set up for me.

Self

10/10

Exceptional

15 Mar 2026

Marge

The staff were most helpful

Partner

10/10

Exceptional

12 Mar 2026

Veronica

Clean, convenient and usually affordable

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Chris

Friendly front desk staff. Room was made up every day with clean towels provided as well.

Self

10/10

Exceptional

03 Mar 2026

michael

Everything was great for me. No problems with the hotel or staff. My room was very clean and it was refreshed every day. My caretakers were rewarded every day as my room was excellent. I have been staying here off and on for years and it has always been good.

Self

8/10

Excellent

27 Feb 2026

Orienta Rachel

Room was indeed spotless! Front desk staff couteous.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

chandler

The carpet was wet but it dryed out

4/10

Poor

16 Feb 2026

Robert

The room was ok, the hallway had been flooded or something. The continental breakfast was pretty bad. And someone was blairing music in the parking lot, right outside the front door for an hour starting at 1:00am. Management should have had that person leave or be arrested.

Partner

8/10

Excellent

03 Feb 2026

Joy

It was good just needed to update and remodel rooms

Leisure Family_with_children

6/10

Pleasant

01 Feb 2026

John

First the staff is great! , The rooms definitely need upgrading. There’s a gap in the shower door from the wall where water just goes all over the bathroom floor lots of paint chipping things like that.. that being said, it’s a fair price for the hotel and we would stay there again

Leisure Family_with_children

2/10

Poor

18 Jan 2026

Dennis

I did not stay at all, because I was booked for the wrong location. I put in Greenville, North Carolina and it booked me for South Carolina. When I got to the convention in North Carolina a clergy colleague had the same thing happen to him! I will never use Expedia again!

2/10

Poor

15 Jan 2026

Alan

Terrible

2/10

Poor

07 Jan 2026

Aldo

very filthy and dirty doesn't looks what the picture represent the hotel is in pretty bad shape, need a lot fixing and love defiantly I wont stay there. the staff was great unfortunately the hotel is have very low standards

Business Self

4/10

Poor

03 Jan 2026

Jonquis

Had Roaches in the room we were in room 111 they were coming in and out of tv lifted cover and seen egg sacs we were relocated but cleanliness wise detail wise wasn’t great good front desk staff tho

Leisure Partner

6/10

Pleasant

02 Jan 2026

Sharmak

Staff was great. We found a roach( bug) in the room the first night. I quickly got spray etc and left the room and came back 2 hours plus. We reported it but action needed to be taken as I did not want to take any hitchhikers home!

Business

6/10

Pleasant

30 Dec 2025

Norma

The staff were absolutely amazing! They went above and beyond to make us feel welcome and to assist us with our needs (e.g. bottled water). They gave us a welcome va that included snacks and microwave popcorn. The room smelled like butter popcorn. The room was clean. It was the perfect room to stay for a couple of nights for visiting

4/10

Poor

15 Dec 2025

laurynn

I didn’t wind up staying at the hotel. The pictures and ratings are deceiving. The hotel is dirty and old.

Partner

6/10

Pleasant

12 Dec 2025

candy

Convenient to convention center, staff very good, rooms outdated

Leisure Family

8/10

Excellent

06 Dec 2025

Kendrick

Everything was ok , had a deposit to pay inwhich all that should have been up front but other than that , cool

Business_and_leisure Partner

6/10

Pleasant

03 Dec 2025

Aundrae

The $100 deposit I had to pay is the first time I’ve had to pay this deposit in the 2 years I’ve been coming to your hotel when I come in town. I didn’t like that at all

Leisure Self

8/10

Excellent

02 Dec 2025

Marian

The room and the hotel is showing it's age. The room and hotel were clean.

10/10

Exceptional

28 Nov 2025

Deanna

Location was very convenient for me. Hotel was quiet. I would stay here again!

Leisure

10/10

Exceptional

23 Nov 2025

Rodney

No complaints. Staff was exceptional, room was clean and the bed slept great!

Leisure Partner

8/10

Excellent

23 Nov 2025

Geoff

Nice room

Partner

2/10

Poor

23 Nov 2025

Scott

Expedia should remove this hotel from its list! This place is so shady, and criminal! The entire hotel, and especially the room reeked of mold and smoke and wet dog. The walls were paper thin and you could hear people talking like they were in the room with you. When my partner and daughter arrived there was a woman complaining that she already gave her deposit but the desk person said he did not receive it and the person she gave it too probably didn’t work there. She was effectively robbed by the hotel. The oldest trick in the book. Charge the card and keep the cash and deny the cash was ever given. My partner and daughter were terrified to spend the night there so after just a couple of hours they got up in the middle of the night and drive home. A horrible hotel and a terrifying experience. We should be refunded and this hotel should be marked as an “absolutely DO NOT stay” hotel.

Family

4/10

Poor

23 Nov 2025

Linley

The front staff was very friendly, but the walls were thin and, unfortunately, the person next door was watching something that I wish I could unhear. We had to turn on a sound machine noise with my phone. The pillows were a little small and firm, but it was clean.

2/10

Poor

23 Nov 2025

Youlanda

The staff was okay. They didn’t want to give me a refund after being there for approximately an hour. The snitch was awful. It smelled of mildew and mold.

8/10

Excellent

06 Nov 2025

Sandra

Room was very clean and quiet. Bathroom could use some touchups. I did not eat until 8;30 so food was ok by then. Good location.

Self

10/10

Exceptional

04 Nov 2025

Jarred

Yes it was great

Partner

10/10

Exceptional

03 Nov 2025

Dorothea

The staff was very friendly and helpful. The breakfast was excellent

10/10

Exceptional

03 Nov 2025

MARYANN

Room was spotless, check in was super fast and easy, staff was very friendly. Would definitely stay here again. 😊

4/10

Poor

03 Nov 2025

Troy

Wifi was terrible

10/10

Exceptional

28 Oct 2025

Jeffery

Everything was good. Except for key card issues.

Leisure Self

6/10

Pleasant

26 Oct 2025

Clark

Good access to convention center

Leisure

10/10

Exceptional

25 Oct 2025

William

Melissa, at check in, was very sweet. Thank you.

Self

8/10

Excellent

22 Oct 2025

James

Clean rooms and ample parking.

8/10

Excellent

22 Oct 2025

Mark

Was there for business.

Business

10/10

Exceptional

29 Sep 2025

Sheldon

Clean

Self

6/10

Pleasant

28 Sep 2025

Angela

Smelled like smoke in the lobby, we saw a roach outside our door on the way to breakfast and the parking lot was really dirty with litter. The bed was hard as a rock. Convenient to downtown Gvl though.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Billy

Great location, clean rooms.

Business_and_leisure Partner

6/10

Pleasant

26 Sep 2025

Ashley

3 Stars

The hotel staff was very kind and welcoming but also seemed very flustered due to some technical issues. The walls are very thin... You can hear everything happening outside in the hallway, in the room next to you, the floor below you... We had one roach and a spider that visited us... But other than that the place was clean. The bed was very comfortable. For the needs we had it was a good spot but we probably would not stay there again. There is a Krispy Kreme right across the street and a few different bars along that area. The free breakfast was nice. The parking lot did have some seedy characters walking around but they kept to themselves.

Partner

6/10

Pleasant

25 Sep 2025

keicha

Parking easy and motel is a little run down but clean. Staff very friendly. My only major complaint is that the bed was terrible. Very unsupportive mattresses that either sunk in the middle or to one side.

Friends_and_family Friends

2/10

Poor

21 Sep 2025

Lakesha

My room had a roach crawling around in the bathroom. The guy offered a room change but it was right next door to the room with the roach. The manager was very rude when I went to talk about it. I only stayed because I didn’t know where else to go and I was graduating so I didn’t have time to find another hotel. However Sleep Inn will never be a pick for me.

10/10

Exceptional

21 Sep 2025

Allen

Great stay at the Sleep Inn Greenville Convention Center! Staff were professional and polite, the manager was friendly and checked in on our visit, and parking was easy. Helpful team all around—highly recommend!

8/10

Excellent

14 Sep 2025

Dexter

Very nice and friendly staff. Also, great breakfast!

8/10

Excellent

26 Aug 2025

Verified traveler

Pretty good spot for a show at BSWA. Pictures looked a lil nicer. Our room felt cool (71°) and yet somehow humid at the same time, which was a lil strange. Staff was great, good location, but a bit pricey for what it was.

Partner

8/10

Excellent

24 Aug 2025

Verified traveler

Hotel needs some upkeep. Had leak under the sink, room was damp and musty.

Self

8/10

Excellent

13 Aug 2025

Esther

Location

Leisure Self

8/10

Excellent

04 Aug 2025

Teresa

Cleanliness

Business Self

4/10

Poor

24 Jul 2025

Crystal

The front desk staff at both check in and during the night were both very nice. We encountered a bed bug and was able to move to another room. The lady that worked that night was very apologetic. However, upon checking out I inquired about what if anything could be done as far as compensation due to the inconvenience of having to move due to the bed bug incident. A lady came from the back who I assumed was the manager on duty. She never introduced herself. She asked what the problem was, which I told her. I would've thought it would have been known or the information would've been passed on. She very nonchalantly said that when the room is cleaned and \"if\" they find the bed bug then usually what they do is offer points through Choice. I told her I was not member of Choice. I had pictures of the bug as proof btw. It was pretty much like \"oh well\". She never apologized for the inconvenience. Overall, the facility itself was clean. The begbugs and lack of empathy from the morning manage at checkout would be the reason I would not book there again.

Business

8/10

Excellent

21 Jul 2025

Jerry Alex Wayne

The sink in the bathroom i ask to get fixed 3 different times and they didn't fix. Saw a big water bug the last night there . Other than that. No complaints

Leisure Self

8/10

Excellent

21 Jul 2025

Noe

Very convenient.

Leisure Self

2/10

Poor

18 Jul 2025

Christian

The room was muggy and smelt like mildew, and found 2 live roaches in the room.

Leisure Partner

10/10

Exceptional

19 Jun 2025

David

👍

Business_and_leisure Self

10/10

Exceptional

18 Jun 2025

John

Very nice

Business_and_leisure

6/10

Pleasant

11 Jun 2025

Robert

The manager at check-in was not unfriendly, but neither was he friendly or welcoming. Must have been having a bad day.
The room was a perfect size for a one person one or two night stay. Plenty of amenities like iron, ironing board, refrigerator, microwave, coffee pot, hair dryer.
I liked that the shower was a wank-in, not a tub.

The furniture as all pressed wood and has seen better days. See picture attached.
Carpet needed to be replaced. Lots of stains and bad spots. See picture attached.

The caulking around the shower was very sloppily done and left a less than good appearance. See photo attached.

I would not recommend Sleep Inn for a family or an extended stay. But for one person for one or two nights, it was clean and close to the convention center. I would say the best part of it was the convenience.

Business Self

10/10

Exceptional

10 Jun 2025

Leo

The staff was excellent and the room clean

Business

8/10

Excellent

01 Jun 2025

Erin

Fine for the price

It’s fine. Nothing special. Bed wasn’t particularly comfortable.

Partner

10/10

Exceptional

23 May 2025

Sandra

Quiet and peaceful

8/10

Excellent

18 May 2025

Verified traveler

Super comfy!

Super comfortable bed and pillows! It was very clean but did have a weird smell like someone smoked even though you’re not supposed to. Great location for our needs: out of the way, not smack in town but still close to downtown, easy to get in/out of, free parking

Friends_and_family Friends

6/10

Pleasant

17 May 2025

Stanley

Rooms are very small. Not at all like on the pictures..

Partner

10/10

Exceptional

16 May 2025

Sandra

Great price

Business Family

4/10

Poor

14 May 2025

Mary

The evening staff was rude and acted like it was a bother to help me get in my room after the keys didn't work. The room itself was fine, but I would not stay here again.

Leisure Friends

6/10

Pleasant

12 May 2025

Jeff

Like a motel 6

Not what I expected when I booked the hotel. Nothing very good or very bad although there seemed to be younger adults living there. My impression at least. Very noisy at night

Partner

8/10

Excellent

12 May 2025

Gregory

I had a nice experience. The staff was very accommodating. No major issues. Clean room.

8/10

Excellent

11 May 2025

William

Very easy to locate

Leisure Partner

4/10

Poor

03 May 2025

Kenneth

The hallways and two different rooms were smelly. Outside of the property needs to be kept clean. The onsite manager was not friendly. The carpets were completely stained (red) and dirty. The positives; front desk lady was friendly, everything works as it should, a short drive to Downtown Greenville, and the location is 15 minutes from the airport.

10/10

Exceptional

01 May 2025

Marquce

Everything was great!

8/10

Excellent

28 Apr 2025

Richard

Convenient to the convention center

People at the front desk are friendly. Breakfast was decent. Plenty of parking. The mattress was really nice but the room is old looking. A good stay for the money.

Business

2/10

Poor

27 Apr 2025

Iris

Bathroom lighting fixture was leaking room 206. Moved to room 222 where as soon as we walked in found a roach. Finally room 304 that smelled like heavy rug deodorizer then there was a hole around the air conditioning unit I was afraid of something crawling in during our sleep. We wanted a queen size bed but had to sleep in a double bed! Bathroom glass door would not stay closed! It was the worst stay ever!

Leisure Family_with_children

6/10

Pleasant

27 Apr 2025

demequea

Just for a night stay was ok but not for luxury or vacation, but was clean . Breakfast was limited . Room temperature was hard to get comfortable so my sleep was off .

Business

10/10

Exceptional

19 Apr 2025

Laura

It was great. Nothing special but nice and no complaints.

Leisure Family

8/10

Excellent

15 Apr 2025

Frederic

Yes