Hyatt Place Greenville/Haywood

United States , Spartanburg - Greenville - SC
GREENVILLE, 40 West Orchard Park Drive
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100 reviews shown

10/10

Exceptional

11 Jun 2026

Annisha

nice room and great staff

Partner

10/10

Exceptional

11 Jun 2026

Jiman

comfortable and clean room condition. Breakfast menu was good and easy to find.
But swimming pool condition needs to be cleaned.
Location is also very closed to Haywood mall. So if you are interested in shopping, I recommend this hotel.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Phyllis

The staff was very friendly and helpful. The room was a little crowded, had to climb over a bed to adjust temperature and window shade. Overall pleased with our stay.

Partner

6/10

Pleasant

09 Jun 2026

Ambra

Room was not the cleanest. A lot of Stray hairs in the bed and refrigerator ( I have never seen hair in a refrigerator before). The shower was not up to par. Dirty pillowcases on two of the pillows. The breakfast could have been better. Staff was amazing though! Probably wouldn’t stay again.

Partner

10/10

Exceptional

07 Jun 2026

Angela

The room was kept clean our whole entire stay

Friends_and_family Family

2/10

Poor

04 Jun 2026

Damion

On are last night we had peaple fighting in the hallway and running around and yelling till 3 am I would never stay in a establishment that did noting to stop that.

Partner

4/10

Poor

03 Jun 2026

Angelina

the room was not clean upon arrival. left over stuff in fridge, dirty sheets, and lights were not working

Partner

2/10

Poor

03 Jun 2026

ROBERT

Stayed one night and wouldn’t recommend. The elevator was making a horrible noise and hardly got us to our floor. The knobs and handles in the room were broken. Beds very uncomfortable. No water pressure. Horrible over all stay. The only good thing was that the AC was cold.

Family

10/10

Exceptional

03 Jun 2026

James

Good very good

Self

10/10

Exceptional

31 May 2026

Dwayne

Room was very clean. Staff was all very nice helpful and the breakfast was most excellent. Will be staying there again when I go back to Greenville.

Family_with_children

6/10

Pleasant

31 May 2026

Jessica

The staff was amazing, specifically the two afternoon shift women. Overall the property was nice. The rooms were clean. There was some dog hair left behind on our floor and and the pullout bed that appeared to not have been cleaned.

Friends_and_family Family

4/10

Poor

31 May 2026

Melissa

8/10

Excellent

30 May 2026

Ian

Clean room. Decent breakfast. No shower gel. Floor in the room was a little slippy. Lovely large and well equipped room.

10/10

Exceptional

30 May 2026

Brandi

I had a late evening arrival and no one was at the front desk but there was a sign saying they would be right back. Maybe 5 mins later Brandy came and was very friendly and helpful and apologized for the delay. She gave me late check out options and even gave me reviews on local restaurants. The room was nice and clean. The only thing I did not like was the positioning of the bathroom door and the toilet. You have to close the door as soon as you get in the bathroom because there’s no room. Even while in the bathroom after showering I had to move in between the shower and toilet to open the door so I could comfortably move out. Overall the room and stay was good. I would visit here again.

Partner

10/10

Exceptional

27 May 2026

Jeffery

We stayed one night. Room was clean and well supplied. Bed wasn't as comfortable as we expected it to be. But they may be due to our bed at home having a memory foam topper on it. Breakfast had a very good selection of hot & cold items. If I were to travel through this area again, I would stay here again

Partner

8/10

Excellent

27 May 2026

REBECCA

The only concern I had was the elevators seemed like they needed a service. There were some noises that were not something you wanted to hear when traveling in them. I noticed that the service tickets in the elevators were from 2024.

My bed was comfortable and clean, would definitely stay again....but maybe use the stairs.

Family

6/10

Pleasant

26 May 2026

Daryel

Staff was great and very helpful. Breakfast was decent, not amazing as others have stated but adequate. The rooms seem to have been refurbished and were also adequate. My kids swam in the pool, but it did seemed a bit on the dirty side. Overall everything in the rooms were adequate, but there could be some room for improvement with overall cleanliness. Room just had a couple things like a loose faucet for the sink, etc.

Family_with_children

10/10

Exceptional

25 May 2026

Loretta

Everything about the stay was nice service was good 💯 I'll go again

Family_with_children

8/10

Excellent

25 May 2026

Joshua

Light in the bathroom took forever to come on, rooms could use new refrigerators and a microwave. Elevators could use some help as well.

Friends

10/10

Exceptional

25 May 2026

Rodney

Enjoyed my stay!!

Partner

10/10

Exceptional

24 May 2026

Marco Antonio

Everything was excellent

Self

10/10

Exceptional

24 May 2026

Kathleen

Very clean and comfortable. Breakfast and coffee were good. Unfortunately, the area directly surrounding the hotel was not very walkable. Just a short drive to the actual downtown area.

Family

10/10

Exceptional

22 May 2026

Joseph

Excellent

10/10

Exceptional

21 May 2026

Aaron

Stay there!! Its worth it.

Partner

10/10

Exceptional

21 May 2026

Aaron

This place was nice and clean and the staff were great!!! The breakfast didn't have many choices but it was good. That is going to be my go to hotel the next time im in town.

Partner

10/10

Exceptional

20 May 2026

Anne

One elevator was out., long waits for the single elevator.

6/10

Pleasant

20 May 2026

David

The hotel was ok for an overnight would not recommend for anything longer. Elevator is very slow and damaged.
Hotel does not have any liquor license if that matters to anyone.

Self

10/10

Exceptional

18 May 2026

Tina

The room was great - it was huge, and quiet, and the beds were so comfortable (Stayed in room 220)! The front desk attendant was also very nice!

Family

6/10

Pleasant

18 May 2026

Reilly

We stayed two nights in May while attending some events in downtown Greenville. We picked this Hyatt place as it was very reasonably priced, the rooms suited our family (2 adults and 2 children) and the photos appeared updated and spacious rooms.

We quickly realized it was a get what you pay for moment. The front desk staff were very kind, eager to help, no issues there. The room and facilities were not clean nor updated. Our room had the last guests used soap bar in the shower upon arrival giving us the feeling that our room maybe hadn’t been cleaned thoroughly after all. The pull out couch was fine for a child but I would not recommend for anyone older than our 4 year old due to the mattress that was badly sagging. Rooms were unfortunately loud and we could hear other guests in their rooms and loudly in the halls. Other things like garbage cans in the common spaces were overflowing and reeked of smoke and marajuana.

Fine if you are needing a single night near the airport but I definitely wouldn’t recommend for leisure travel when there are so many other options in Greenville for slightly more per night.

Friends_and_family Family

10/10

Exceptional

17 May 2026

paris

The breakfast was amazing 😊

Family_with_children

2/10

Poor

17 May 2026

Reagan

Arguably the dirtiest hotel room
I’ve ever stayed in. There was blood on the wall of the bathroom. The bottom of my socks were black….that floor has never been cleaned. The bathroom light barely worked. The tile in the shower…..I should’ve bought shower shoes. Please do better, this was disgusting.

Partner

10/10

Exceptional

16 May 2026

kelly

Convenient location, clean property

8/10

Excellent

03 May 2026

Jesse E

The breakfast quality was not equal to that of other Hyatt hotels where I have stayed and the coffee was only lukewarm both mornings; it had to be warmed in the microwave.

Otherwise, the property was very clean and the staff were very friendly.

Family

10/10

Exceptional

01 May 2026

Janis

The hotel was great but their restaurant/bar was closed although that wasn’t listed on the amenities.

Self

6/10

Pleasant

29 Apr 2026

Charlene

Parking easy, room very clean and updated and friendly staff. Elevators slow but that’s okay. Breakfast was not that great unfortunately.

10/10

Exceptional

28 Apr 2026

Paige

Great experience

Family_with_children

8/10

Excellent

28 Apr 2026

Kim

Staff was nice. The property needs an overall renovation. It didn’t seem dirty just old. Things just need upgraded in general. Kinda basic. I didn’t see the pool but I don’t think it was open. I also didn’t see the bar/lounge/restaurant which I think is under construction. Just not much vibrancy here but for the price, it was ok.
Our biggest issue was the room had no tissues or shower gel stocked. We took “shampoo showers.”
It’s kind of “off the path” from downtown. That could be good or not depending what you like to do! Free breakfast is always a plus so we appreciated that!

Family

8/10

Excellent

26 Apr 2026

Jeffrey

The elevators need a lot of work done to them. The doors open slow or half way at very slow speed.

Family

10/10

Exceptional

26 Apr 2026

Tatiana

Clean room , great staff great location

8/10

Excellent

25 Apr 2026

Zachary

Great hotel and great location. Staff was very friendly and helpful. Only complaint is that the cleaners used Pinesol that didn’t seem to be diluted and the small was very strong. Otherwise, it was great and I would stay here again.

Family_with_children

4/10

Poor

19 Apr 2026

Venkatesh

Breakfast service consistently ended 30–45 minutes earlier than the posted closing time, which was frustrating and inconvenient.

The hotel also does not provide extra pillows, and any additional sheets or towels require guests to go down to the lobby themselves—even when these items should have been stocked based on the number of people registered for the room.

When we first checked in, we walked into a room with a strong musty, damp odor. The front desk agent told us there were no other rooms available, which felt unlikely. The next day, we discovered water seeping up through the floor and reported it to a different staff member. Fortunately, he took the issue seriously and moved us to another room.

However, the leak and the resulting room change forced us to postpone our planned events for the day, which significantly disrupted our schedule and spoiled what should have been an enjoyable day.

Family_with_children

8/10

Excellent

19 Apr 2026

Ron

The room was larger than expected and very nicely arranged. There was a small kitchenette that was very nice. Real coffee cups and glasses were there along with a small sink and coffee maker. It had a nice sofa, work desk, etc. The staff was very friendly and helpful. Great stay!

Partner

10/10

Exceptional

19 Apr 2026

Shauna

Breakfast was fantastic. Clean room and definitely would stay there again. One pitfall was there was no microwave in the room, so you had to use the one down stairs.

Self

10/10

Exceptional

19 Apr 2026

Lymarie

We stayed here for 5 nights, visiting family in the area. The hotel location was great. Breakfast each morning was great. The staff was kind and welcoming. It was unfortunate that the pool was not ready for use. But the rooms were big and spacious for our family and they were able to provide a pack and play for our little one. We would definitely stay again. The manager and receptionist were attentive and kind!

Family_with_children

4/10

Poor

18 Apr 2026

Neisha

Loudest hotel ever! The walls were paper thin; I could hear the people talking in the next room and they weren’t particularly loud. Garbage collection on Friday was super early in the morning that you could hear their truck and dumpsters. The elevator was super slow. Breakfast was supposed to be 630-930 and at 845 everything had been picked over and more was never put out so we ate a green banana and stale bagel. Won’t stay here again.

Business

10/10

Exceptional

14 Apr 2026

Ann

Front desk, manager both very friendly, always greeting us with a smile and were very helpful. Breakfast was better than okay but more egg and meat selection is needed. Room was clean and no complaints.

10/10

Exceptional

14 Apr 2026

Ruth

Room was clean, breakfast selection was great.

10/10

Exceptional

12 Apr 2026

Angel

It’s a Hilton people already know the level and reputation.

I enjoyed my stay. The room was well equipped, bed was very comfortable, and those small touches like the coffee, microwave, and the two water bottles waiting for you… that hits, especially in the morning.

Staff was friendly and everything felt smooth overall.

Only thing is, it can get a bit pricey. They have a bar/restaurant inside, so if you’re cool spending $20–$30 on a meal, you’re good. Also, they say breakfast is included, but there’s like a $15 charge, so that part was a little confusing.

Other than that, I liked it and would recommend it.

Self

10/10

Exceptional

12 Apr 2026

Casey

I did not wake up for breakfast bc I was sleeping so good.

Partner

10/10

Exceptional

11 Apr 2026

Angelo

Breakfast menu could be better. It was very limited.

10/10

Exceptional

09 Apr 2026

Hanna

Every thing was nice

Family_with_children

10/10

Exceptional

09 Apr 2026

Jeffrey

Yes

Business

8/10

Excellent

08 Apr 2026

Cedric

It was exactly what you think just an okay place to stay. The staff was very good, on most mornings the breakfast was not very good.

Family_with_children

10/10

Exceptional

08 Apr 2026

Venise

Great friendly staff, clean room and excellent breakfast!

Family_with_children

8/10

Excellent

07 Apr 2026

James

Very clean room and helpful staff. Good breakfast as well

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Richard

My stay was a great one . Impressed with my room. The cleanliness, and the staff,plus check out time was twelve , most hotels are eleven. Im sold on the service, will be back. Oan, will share my experience with friends.

Self

8/10

Excellent

04 Apr 2026

Jimmy

It was good

Friends_and_family Family

4/10

Poor

30 Mar 2026

Milaine

Old building

Friends

2/10

Poor

29 Mar 2026

Joseph

No coffee available. Both dispensers were empty.

10/10

Exceptional

29 Mar 2026

Andrea

The Mexican that was over breakfast was rude , there need to be more alternatives for people who don’t eat pork also chives in the eggs my friend does have an allergy that should taken out the menu asap !!!

Partner

2/10

Poor

29 Mar 2026

Dexter

Didn’t eat breakfast

Family_with_children

2/10

Poor

28 Mar 2026

Cedric

Sheets were nasty

6/10

Pleasant

25 Mar 2026

Natasha

My only complaint was really the noise and not as clean as I would have expected it to be, air conditioning unit was not very powerful and made it very stuffy and no air circulation so it kind of smelled funky, but overall it was a good stay

Self

8/10

Excellent

22 Mar 2026

Jordan

Great location for what we needed. Rooms were smaller than we imagined. Very clean, great staff.

Family_with_children

10/10

Exceptional

20 Mar 2026

Wesley

Great place to stay

Self

10/10

Exceptional

19 Mar 2026

Linda

Parking was fine. Noticed no issues

Self

4/10

Poor

18 Mar 2026

Dale

Pillows had hair on them
Wet brown stains by toilet
Heater didn’t work in room
Room was next to ice machine and exit door so it was loud all hours of the night
Batteries in tv remote were dead
Staff and manager was lovely but definitely a disappointing experience from a Hyatt property

Self

10/10

Exceptional

16 Mar 2026

Mary Pat

parking was easy, the room was clean and staff was courteous and efficient

Partner

10/10

Exceptional

14 Mar 2026

Shane

We stayed one night and it was busy. There was a loud dog heard a while till it was time to sleep. I would say that it was a pleasant stay aside from that. It was very clean. Breakfast was great.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Tammie

Great staff and very clean.

Friends

10/10

Exceptional

08 Mar 2026

Malaikia

Easy access in and out. The staff was welcoming, could tell the love what they do.

4/10

Poor

03 Mar 2026

Erik

The staff was outstanding! Friendly, helpful and responsive - they were a pleasure.

Water pressure was not existent. The sink in our room barely trickled out - making it useless. The shower was a heavy mist. The shower drain did not work - it took 1/2 a day to drain.

But the bed was good and staff friendly.

Partner

10/10

Exceptional

03 Mar 2026

Latoya

Great

6/10

Pleasant

02 Mar 2026

Shari

Room and hall smelled like weed
Carpet in room was curled and created a tripping hazard
Staff were awesome, friendly and helpful

10/10

Exceptional

02 Mar 2026

Maria

The room was clean, beds were comfortable and not stiff as a board, staff friendly, parking lots were well lit, restaurants, the mall, and other establishments close by. The breakfast was good, although not as much of a selection as we’d have preferred. Overall pleased with our experience and would stay again!

Family_with_children

8/10

Excellent

01 Mar 2026

Clayton

Very courteous staff. Especially the room staff

Self

10/10

Exceptional

01 Mar 2026

Julian

great location - great service

Self

10/10

Exceptional

28 Feb 2026

Selma

Great spot. The hot breakfast bar is a nice touch.

6/10

Pleasant

27 Feb 2026

Lauren

It was ok for one night. Front desk people were very nice. But rooms needed some work. The floors were so sticky , and our bathroom door handle was broken but it was ok for just one night.

Family_with_children

4/10

Poor

22 Feb 2026

David

One of the elevators was not working, there was no hot water in our room when we went to shower and the room next to us was extremely noisy.

Partner

10/10

Exceptional

22 Feb 2026

Lucianne

Excellent service

10/10

Exceptional

19 Feb 2026

Oscar

Cleanliness

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Tonya

One of the best.

Partner

10/10

Exceptional

15 Feb 2026

Cullen

Very great staff accommodates my needs with a good attitude.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Houston

Free water bottles!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Veronica

Room good clean food excellent

Business Family

10/10

Exceptional

12 Feb 2026

Edney

Great place
Staff very nice

10/10

Exceptional

12 Feb 2026

Catherine

Yes

Business

6/10

Pleasant

07 Feb 2026

Melanie

The light on entering the room did not work. The small cafe/bar advertised online and in the elevator was not in existence at this time. It had closed. I choose a stay based on availability to grab a light dinner and glass of wine after my travel to this area. I would have chosen a different option had I been informed accurately of the hotels options.

10/10

Exceptional

02 Feb 2026

Rachel

Room was very clean & the front desk staff were wonderful. So welcoming and polite!

Leisure Family

10/10

Exceptional

01 Feb 2026

Mimi

The room was clean, organized, and convenient. The staff was very welcoming and helpful as well. I will be back!

Leisure Family

10/10

Exceptional

01 Feb 2026

Kasey

Perfect stay!

Pet

10/10

Exceptional

31 Jan 2026

Jessica

Room felt clean. Bed and pillows were comfortable. The size of the room was nice and loved having a couch and space for coffee. The included breakfast was way nicer than a normal free hotel breakfast. The staff was very nice. I will definitely stay here again if we are in town.

Leisure Partner

2/10

Poor

28 Jan 2026

Kiyo

Door was broke wasnt locked when i got there

2/10

Poor

22 Jan 2026

James

Terrible experience toilet was clogged and overflowed at arrival. Obviously not cleaned properly. Elevators broken, Do NOT stay here!

Business

10/10

Exceptional

21 Jan 2026

Russell

Friendly staff and comfortable room

10/10

Exceptional

19 Jan 2026

Nabil

Appreciate the staff effort in making customers feel valued.

Leisure Family

6/10

Pleasant

17 Jan 2026

Ethan

Got there and they overbooked King beds was to late to go anywhere else but not a big deal. Room was fine but shower dripped all night couldn't shut if off.

Leisure

10/10

Exceptional

11 Jan 2026

Tara

It was great!!!! can't wait to return

Partner

10/10

Exceptional

11 Jan 2026

Michael

Friendly staff