Red Roof Inn Greenville

United States , Spartanburg - Greenville - SC
Greenville, 2801 Laurens Road
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100 reviews shown

2/10

Poor

10 Mar 2026

James

Prepaid for handicap room, not available when we arrived

6/10

Pleasant

13 Dec 2025

Randal

I seen a few roaches. So pest control.

6/10

Pleasant

12 Dec 2025

Randal

Decent room. Staff was great. Thanks

Business Self

10/10

Exceptional

28 Sep 2025

Israel

The people

10/10

Exceptional

28 Sep 2025

Israel

Teresa is very nice

8/10

Excellent

01 Jul 2025

Shakespeare

CHARGED ME $25 for 'Early Check In'

It was really getting hot and I came by around noon asking if I can check in earlier since I have a dog inaide my car - they charged me an additional $25 for ' early check in' Its not even a 24H stay You check in at 3PM but have to checkout at 11AM They give you a bogus reason 'its to prepare the room' What it is is really pushing a quicker turnover

Self

8/10

Excellent

03 Jun 2025

RICHARD

Tv was stuck on Spanish subtitles or language, couldn't change. Room was clean but old feeling, not updated

Self

2/10

Poor

10 May 2025

Stacy

Shameful.

I booked the room and not knowing there was construction on the highways that would cause me to be in traffic for 45 minutes . I cancelled and never stayed one night. They will not refund me my money. Not one penny. What a joke. Shame on you.
Almost 600.00

Business

8/10

Excellent

27 Apr 2025

Kayla

How clean and neat it was!

10/10

Exceptional

14 Apr 2025

robert

Amazing!!!

Friends_and_family Family

6/10

Pleasant

20 Mar 2025

Anne

The service was good, and it appeared clean, but we killed 7 roaches during our 3 night stay.

Business Friends

10/10

Exceptional

16 Mar 2025

Mary

For this price, it was great! The rooms were clean and updated. Check in was easy and there were no problems! It's near a lot, like the convention center and I was happy with my stay!

Business Self

4/10

Poor

11 Mar 2025

Gregory

This was a non smoking room. When I walked in the first time I was slapped in the face with the unmistakable odor of cigarette usage, and an overpowering freshener that did not mask the odor, but gave me a headache.

Leisure Self

6/10

Pleasant

10 Mar 2025

Tania E

The bathtub it is slippery so It have a handle to get in, but a handle at the shower side should be nice since it is easy to slip and also the smell of weed is too strong and for those persons who doesn't smoke anything should be also respect since everyone ask for respect we also deserve respect as we respect and for some reason the parking lot was always with construction trucks
Thank you

Friends_and_family Family

6/10

Pleasant

24 Feb 2025

Victor

While I was in my room with the door locked and latch lock someone came and was able to open my door with a card key lucky for me I had the latch on room 107 that was very scary and the people next room over where very loud could barley sleep sorry but never again

Leisure

8/10

Excellent

11 Jul 2023

Leslie Elizabeth

I liked the location close to the airport.

Business Self

2/10

Poor

30 Jun 2023

Antwyon

A/C in our room was not working correctly, we were so hot that we couldn’t go to sleep.

10/10

Exceptional

23 May 2023

Tinesha

Quiet area

Leisure Self

4/10

Poor

21 Apr 2023

Leemon

Meh

When I got there they couldn’t find me. The. The first room we was out in smelled of animal urine. They had to give us another room

Partner

2/10

Poor

01 Apr 2023

Gabrielle

**DO NOT STAY - LIVE ROACHES**
This was quite literally THE WORST place we have ever stayed at. We checked in late and the attendant was super rude. She was wearing slippers which is fine, but no very friendly. I get it, it was late, but no need for rudeness. She yelled at me after I came back because she provided me with a key that didn’t even work. Yes, we got a key, had to go to the second floor (fine but this place does NOT have an elevator - not very ADA compliant) on the other side of the property then come back and lug all our bags back to the office and then get a new key for a room in a different building on the opposite side of where we came. The attendant had an attitude but she gave us the wrong key! And instead of fixing it, just put us elsewhere. At this point, no problem, it’s late. We get to the room and WOW. It was disgusting. The room very obviously had not been cleaned. The bedding had stains and it smelled like mold and cigarettes despite it being non-smoking. The bathroom was so nasty, there was black and brown hairs in and around the tub. The toilet had not been wiped down (if you know what I mean) and the shower heads sprayed the wall because it was installed incorrectly or just broken. There was no soap in the room for the shower or even sink. By the time we got settled, a COCKROACH (bigger than a quarter) ran out from under the bed. Luckily we saw it and we’re able to kill it, but this place has actual live roaches. DO NOT STAY HERE!!! So nasty.

Business_and_leisure Partner

4/10

Poor

08 Feb 2023

Kyle

How do i get the 50 dollar voucher

Leisure Friends

2/10

Poor

17 Oct 2022

Jorge

Horrible hotel , i didn't stayed, I reserved for 1 night , the toilet no working , dirty blankets, bugs , really bad room, the clerk bad actitud rude. Still waiting for my refund please.

Leisure Family

4/10

Poor

13 Oct 2022

Jody

The first room smelled of urine and the second room had roaches. I couldnt finish my stay there. The staff was great though.

Leisure Self

6/10

Pleasant

25 Aug 2022

Verified traveler

I wouldn’t go back

We ran into roaches during the daytime… which says it all. It’s an older hotel, but definitely could use an exterminator. Also lots of activity outside (day and night).

Partner

2/10

Poor

20 Aug 2022

Shawn

Dung Heap

Dung Heap is being kind. This is the kind of hotel that when you pull up after 10pm, 4 or 5 doors surrounding your room open and someone peers out then the door shuts. Did not feel safe at all. Condition of the room was horrible. The bathroom door had a punch hole. The furniture was ragged and the front door jam had been chewed by (dear God I hope) a dog. Room was clean enough. The AC took several hours to cool the room (Set at 65°) and was beat all to h**l. There were no smoking signs but clearly had been smoked in. Disgusting. Worst of the worst! The entire time we wished we had just brought our camper! (Long story). And the kicker? $70/a night.
Pre pandemic this would have been a $35 hotel. Silly me ... I saw $70 and thought it must be a decent place at this price. WRONG! I traveled a good bit of the country in an Celtic rock band and by far, this was the worst hotel I've ever stayed in. Do as you wish, but I'd drive on by this one.
That said, the guy at check in was extremely nice and helpful.

Partner

10/10

Exceptional

08 Jun 2022

Richard

While this isn't a fancy hotel my stay there was terrific. The room was rather what you'd expect in this price class. On the smallish side, it was very clean with updates to make it look contemporary. Not flashy but comfortable.

The staff were the gems at this property. Not only were they super friendly and helpful, they came through with a wonderful recommendation for dinner. I favor a low country boil but it had been over a decade since I had one. Their recommendation was spot on. Not only was the dinner delicious but the staff were attentive and friendly. I don't remember the name of the restaurant but if Ben's behind the desk ask him. He'll set you right and he's a good dude.

Leisure Self

4/10

Poor

17 May 2022

Verified traveler

Reconsider

If this review makes even one person reconsider going to this hotel, I will consider it to be a successful review.
They say you get what you paid for. This hotel isn’t expensive, but the quality was beyond subpar. My husband and I stayed at this hotel for two nights(originally supposed to be three), and I was not at all satisfied. When we got to our room, we were greeted with a dirty floor. I doubt the rugs under the beds had been vacuumed once over the last month. There was a mostly used bar of soap sitting on the dresser with hair embedded into it. When I went to use the restroom, the toilet seat was dirty with dried urine. I would not consider it to have been sanitary. At the very least, the beds were(hopefully) the cleanest parts of the room.
While there was no water available for purchase, there was an ice buck. The bucket, however, still had a half an inch of water inside the bottom of it, making the liner within soaked and leaving me cautious about whether it was even safe to use. It was not a pleasant nor enjoyable stay. Unfortunately, I am adding Red Roof Inn to my list of hotels I won’t stay at again.

Friends_and_family Family

6/10

Pleasant

17 May 2022

Julia

The hotel was cheap and worth the price. The room smelt very strong of cat pee and the carpets felt very gross. The bed however felt clean and was extremely comfortable. The hotel was pretty stingy with their supplies and only provided the room with one (not new) roll of toilet paper. They also did not want to give us a 3rd towel even though we had 3 guests in the room.

Leisure Family

6/10

Pleasant

24 Apr 2022

Irma

Service was great. Staff responded to my requests immediately and were very friendly. The problem was with housekeeping. The wood and tile floors were filthy. I was shocked; it appeared they had not been thoroughly cleaned in years! There was also debris in many areas of the surfaces in my room.

Leisure Pet

4/10

Poor

16 Apr 2022

John

All on-line pics make it look new, clean and landscaped - actually dirty, run-down and very noisy from other tenants who yelled at each other from room to room and across parking lot until 4AM with no apparent interruption from the office staff. Also, noise from interstate coupled with all the rest made sleeping impossible - NOT RECOMMENDED in any way!

Leisure Pet

6/10

Pleasant

11 Apr 2022

Lakisha

Over all experience was pretty good.

Partner

4/10

Poor

21 Mar 2022

Tim

The room smelled of smoke and there was a terrible smell coming from the refrigerator. There was hair still in the shower from other guests. The security lock was broken on the door.

Friends_and_family Family

4/10

Poor

19 Mar 2022

Verified traveler

Not thrilled

Even though there were first floor rooms available, they would not give me one when I requested it.

Friends_and_family Family

6/10

Pleasant

07 Mar 2022

Jennifer

When I got there to check in at 4 pm, the front office was closed and I had to use the night window. There was no reason for that, and it was very confusing.

Leisure Family_with_children

2/10

Poor

07 Mar 2022

Wendy

I would not recommend this property for anyone. This is not a family oriented area. Room smelled terrible and there were holes in the bathroom door along with other dirty areas in area. We canceled our reservation and left.

Leisure Family

8/10

Excellent

06 Mar 2022

Scott

Leisure Partner

6/10

Pleasant

05 Feb 2022

FatouMata

Convenient to an estate Outdated not clean

Leisure Family

4/10

Poor

26 Jan 2022

Willie

No good

Business_and_leisure Self

10/10

Exceptional

15 Dec 2021

Thomas

Wonderful

Partner

6/10

Pleasant

01 Dec 2021

Johan

Not expecting much

Hotel was extremely dirty, bed was clean, but that was about it.

Friendly staff, and quick to help.

Business

6/10

Pleasant

08 Oct 2021

Kelly

Location was good, but it was chilly I couldn't get the heat to work. The refrigerator had leftover food in it plus didn't get very cold. The bed was great.

Business Self

6/10

Pleasant

27 Aug 2021

Jessica

The office was extremely difficult to find, the parking lot only had a single exit, poorly marked, and there was a dirty sock left in the room by the last occupant. But, hey, it was cheap and pet friendly with no extra charge for the dog.

Leisure Pet

2/10

Poor

24 Jul 2021

Braden

If you hate yourself stay here

Smelled like pot and cigarettes had to go buy candles and air freshener. Towels had hair on them. It was very outdated and service was nothing better than meh. Won’t be staying here again. But if you like second hand highs, people with attitudes, and air drying after a shower, then this is the place for you.

Partner

10/10

Exceptional

14 Jun 2021

Verified traveler

Great

Business_and_leisure Self

4/10

Poor

10 May 2021

Dwight

The room looks old and nasty

Friends_and_family Family

4/10

Poor

08 May 2021

Verified traveler

The exterior of the property was dirty and was uninviting. Despite posted policies of no parties to be held, there was groups of people being loud and drinking all night long and well after 12 midnight. Totally unacceptable behavior. Definitely would not recommend this property.

Leisure Friends

6/10

Pleasant

02 May 2021

Nicole

There was am odor as if the room was mopped with a dirty mop head or the carpet was sour..

Partner

4/10

Poor

06 Apr 2021

vilma

La floor look dirty and old
No shower curtain
The blank have spots

Partner

6/10

Pleasant

01 Apr 2021

Verified traveler

The room smelled of smoke, there was a rather suspicious stain on a the towel, pill casings and Q-tips on the shelves of the end-table. The wall heater was on, and couldn't be turned off, and it had been painted and was discoloring due to the heat. Might be where some of the smell was coming from. The staff was hit or miss. They closed off their lobby, so you had to go through the broken door leading to the vending machines and stand by their window, but the whole area was dark, no bell to ring, and so if you could get them to see you they'd come help, but even then it took a VERY long time with back and forth trips for menial things, like additional cards, \"do you need a receipt\" things. Obviously we stayed there because it was cheap. But I never felt cheaper.

Business

2/10

Poor

05 Jan 2021

Verified traveler

They have cockroaches. Long black hairs in the bed. Dirty carpet & walls.

Friends_and_family Family

10/10

Exceptional

28 Sep 2020

Verified traveler

Very nice area, very private, and very comfortable.

Friends_and_family Family

6/10

Pleasant

09 Sep 2020

Verified traveler

The cleanliness was great I am a diabetic there was no refrigerator for insulin or microwave vending machine empty soda machine broke The staff was excellent very friendly and helpful.

2/10

Poor

05 Sep 2020

Verified traveler

Bad service!! Expensive the rooms does not look like the pictures!!😒

Business Friends

6/10

Pleasant

23 Aug 2020

Verified traveler

It’s good you can check out at 12 but they keep on knocking on the door even after you tell them late check out so what was the point of a late check out? The house keepers need to really comprehend 12 o’clock check out!!!

Friends_and_family Partner

8/10

Excellent

17 Aug 2020

Diane

Room was clean and hotel near where needed for the short time I was staying. Helpful and accommodating staff.

Business

8/10

Excellent

18 Mar 2020

ShirleyPhillips

I was VERY PLEASED with the desk clerk. She was very Professional, Knowledgeable & Considerate...

Leisure Family

6/10

Pleasant

16 Mar 2020

Tyson

The rooms they have reserved for Expedia customers were clean but they smelled moldy and damp. But they did upgrade me a different room without changing me but made me realize their prices really aren’t lower than their regular rates.

Business Self

8/10

Excellent

09 Mar 2020

Verified traveler

It’s a nice hotel. All the updates are nice and it definitely has a cleaner appeal to it. Location is good as well, not far from downtown

Business

4/10

Poor

08 Mar 2020

Susan

There were roaches in the room. The dresser was broken. There were no bath towels in the room. The staff was unorganized.

Leisure Family_with_children

4/10

Poor

08 Mar 2020

Earnest

Emergency

Disappointed to say the lease! Pictures don't tell the truth

Self

2/10

Poor

03 Mar 2020

Willie

Ran down dangerous strangers knocking on your door at 12 15 am.fearful of falling to sleep.I should be getting a refund from the red roof for the trouble and false advertisement the place is not safe to spend the night.

Business Self

8/10

Excellent

22 Feb 2020

Verified traveler

its good and i like it but in the same range at least should have light breakfast

Business

8/10

Excellent

20 Feb 2020

Verified traveler

Good value, clean, fast wi-fi... Overall experience was very good

Business Partner

2/10

Poor

10 Feb 2020

Ernest

Stay away

Very dirty, drug area, prostitution area, do not visit

Self

2/10

Poor

29 Jan 2020

Verified traveler

This has been the worse service I’ve ever had. People loitering all around the building. The property was not clean looking.

Business_and_leisure Family

4/10

Poor

28 Jan 2020

Daisy

Very Dissatisfied

I requested a room downstairs due to medical reasons. I was told that there were none available which I found hard to believe because there were very few people in the hotel. The refrigerator was turned off and took a while to barely keep medication. The bed was so hard, I couldn’t sleep. I will not be visiting again unless it’s my last resort.

Business

6/10

Pleasant

25 Jan 2020

Devetter

Disappointed

Was locked out of my room for one night because the key no longer worked. That was totally disappointing & it inconvenienced me being that all of belongings were in my room, car keys, food, everything. Then I requested a refund for that night but was told I could only get a discount of approximately $20. I was locked out of the room until maintenance came in the next morning. I have been staying here to work for the past few weeks. But this experience has spoiled that.

Self

8/10

Excellent

17 Jan 2020

Verified traveler

Not as good as I thought it should be but overall stay

Friends_and_family Family

2/10

Poor

17 Jan 2020

Verified traveler

Smells smoke everywhere, people smoking marijuana outside. Floor was not cleaned. Tried to sleep, I couldn't sleep, checked out at 1 am.

Business Self

4/10

Poor

16 Jan 2020

Verified traveler

Our bed was damaged. A damaged part cut my wife's leg. There was blood clearly visible on the curtain right next to the door.

Business Family

6/10

Pleasant

09 Jan 2020

Paul

Heater didn't work and lots of noise out side

Partner

8/10

Excellent

08 Jan 2020

Caro

Nice place. Only the sink in the bathroom was clogged

10/10

Exceptional

06 Jan 2020

Verified traveler

What hotels should be!!!

I had an issue and these people went over and beyond to make my stay exceptional!! From front desk, to housekeeping and management was Amazing!!!

Business Partner

8/10

Excellent

03 Jan 2020

Sandy

Our first night was not as well as possible but thanks to Ben the manager he made up for it, he was very nice and his staff was there to make sure we were happy

Business

2/10

Poor

02 Jan 2020

Verified traveler

Staff never cleaned the room the entire time i was there. Bed had dog hair all over it. Shower had hair in it. Tooth paste still in the sink. Bathroom door was falling apart. Really gross thank god i had family near by to take a shower.

Friends_and_family Family_with_children

6/10

Pleasant

25 Dec 2019

Jacob

Not pleased

Dirty! Dirty, dirty, dirty. Super nice staff, easy to check in... but the room was so so dirty.

Friends_and_family Family

4/10

Poor

21 Dec 2019

Verified traveler

Save Your Money and Stay Someplace Nicer

The staff was excellent. HOWEVER, the room was another matter altogether. The bathroom was filthy; there was a gap under the room door large enough to let daylight in (at least an inch all the way across the bottom of the door); and the shower bench had a broken leg (I required and booked an ADA room and a broken leg on a piece of medical equipment is VERY dangerous). It was noisy, and the morning I was checking out (early because I couldn't take it anymore), the local working girl was coming out of another room adjusting her outfit. No thanks.

Self

2/10

Poor

20 Dec 2019

Verified traveler

Unclean room

I found bloodied towels, dog toy and some wrappers under the bed. The shower curtain had black mildew and carpet was not vacuumed.

Partner

8/10

Excellent

15 Dec 2019

Donna

LOVED

Grrrreat!!!

Business Family

6/10

Pleasant

08 Dec 2019

Verified traveler

I liked that it was close to town and the price was extremely good. I did not like that there was no microwave or refrigerator. Beds were very good for price point. I travel every week for work and most beds for this price are terrible. Also, great water pressure in shower.

Business Self

4/10

Poor

06 Dec 2019

Verified traveler

My rooms bathroom Smelled like pee. If the door was open the whole room would smell. The housekeeper came in to change the sheets but she put the same ones on just rotated

Friends_and_family Family_with_children

4/10

Poor

30 Nov 2019

Shae

Bugs and stains on the sheets a foul smell tub had different stains on. It

Friends_and_family Family_with_children

4/10

Poor

07 Nov 2019

Verified traveler

I don't think i will ever consider nor spend money at this place again. I booked a non smoking room. Arriving for check in everything went smoothly. Getting into the room, it had a very strong cigarette odor. The air conditioner vent was broken as if there was a camera or something placed inside of it. The dresser drawer was also broken. There was hair in the shower it wasnt really clean at all. The room itself was very tight not in a cozy way. The next morning after asking for a late check which i was rudely granted. While im taking my things out a guy im guessing house keeping. All the help wondering around seemed questionable. He was in my room trying to clean as im trying to gather my things to leave. Lucky for him nothing of mine come up missing. Over all not so good experience. The rooms aren't clean, the people are unnecessarily rude and for lack of better phrase ghetto. I will never even consider staying here again

2/10

Poor

28 Oct 2019

Tovazshia

Worst stay ever

I couldn’t check in for a whole hour then I had got 3 different keys two rooms super dirty the last room had towels in it it was one of my worst experiences

Friends_and_family Family

4/10

Poor

28 Oct 2019

Verified traveler

It was not that clean. The carpet were worn out. The parking area was not well lit. No a pleasant experienced

Friends_and_family Family

2/10

Poor

28 Oct 2019

Traveler

Smell was obnoxious for a non-smoking room. Bugs in the bathroom. Multiple holes and stains on the blankets and bed covers. Run down motel. Needs a new owner who will show pride of ownership. Won’t stay there again. Ever.

Leisure Family

4/10

Poor

22 Oct 2019

Verified traveler

Stinky and dirty, walk on my socks and had to throw them away, dirt and hair all over

Business_and_leisure Family

6/10

Pleasant

20 Oct 2019

FrequentTravele

Room price was cheap for the area. I liked the hard faux-wood floors much better than carpet. Our room didn't have a fridge or microwave (I didn't even think to ask ahead of time, as I thought those were pretty ubiquitous these days... I'll know in the future). The staff was pleasant, though I went to the lobby for help with something and they said they would come by my room shortly, and when I called down an hour later I was told they forgot. The hotel seems to be very popular with smokers. Curiously, there is a bulletproof bank-teller-style window on the lobby that is used after hours... I'm not sure if it is indicative of past/current problems, but that's the first time I've ever stayed at a hotel that had one.

Friends_and_family Family_with_children

6/10

Pleasant

18 Oct 2019

Verified traveler

It was not very clean... and there were stink bugs in the room.

Leisure Friends

2/10

Poor

18 Oct 2019

Dennisse

Don’t do it!

This hotel is a crack hotel. People coming in and out at all hours of the night yelling and screaming! Management did nothing to fix the situation. Horrible! I will never stay there again even if it was free!

Partner

2/10

Poor

17 Oct 2019

William

Just don’t

Cops was at this hotel all night. Car parked beside mine had a busted windshield. Cops was searching vehicles. Did not feel like a safe place. Slept a few hours and left. Won’t be returning here.

Friends_and_family Family

2/10

Poor

13 Oct 2019

john

Clogged toilet wanted me the guest to fix. No clean towels for second stay

Friends_and_family Family

2/10

Poor

24 Sep 2019

John

Buyer beware

Room was what's expected for the price, lots of late night traffic and the rediculous stadium lights. To top it off I was called by someone claiming to be staff saying there had been damage done to a tv and wanted to know how I planned on settling the matter and threatened to call the police. The tv was in the same shape I found it in....working! So buyer beware, spend a few more dollars and stay somewhere nicer.

4/10

Poor

20 Sep 2019

Great Location My husband and I are traveling cross country and have been staying in Red Roof Hotels, but this one was overpriced for an uncomfortable bed and a non smoking room that smelt of smoke. Floors looked clean until i took my shoes off and my cat found a condom wrapper under the bed.. Gross. Also had coffee but no coffee pot??

Leisure Pet

2/10

Poor

12 Sep 2019

Verified traveler

There was trash under bed room smelled awful we turned on light and power went out

Friends_and_family Partner

6/10

Pleasant

09 Sep 2019

Sheri

Not clean

Gunk and hair build up under the bathroom door. Funny place to notice, right? Not if you're sitting on the commode and have nothing else to look at. The only polite front desk person was the older woman working when I left.

2/10

Poor

08 Sep 2019

Verified traveler

Dirty place, rude night front desk clerk

the night front desk clerk was rude and the room was filthy. Smelled like smoke and we reserved a non smoking room. I walked the dog and saw a used condom in the grass and there were all sorts of shady characters hanging around outside. Not somewhere I’d bring my family again.

Friends_and_family Family

4/10

Poor

07 Sep 2019

Phyllis

Dissatisfied

Was very disappointed with the cleaning staff. Will not stay there again!

Partner

4/10

Poor

06 Sep 2019

Phyllis

Very frustrating!!

We were very disappointed with the management of the Red Roof Inn in Greenville, SC. The receptionists were professional but the Inn didn’t seem to have control of their housekeeping staff. The staff must have taken a lot of breaks since our room didn’t get straightened up or the towels replaced until I went down to the desk and asked for service
2 days in a row.

Partner

8/10

Excellent

06 Sep 2019

Verified traveler

Staff was excellent and helpful. Did not like no ice shelf in fridge and fridge was small. Also no breakfast offered.

Friends_and_family Pet