MainStay Suites Savannah Midtown

United States , Savannah - GA
Savannah, 6800 Abercorn Street building B
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100 reviews shown

4/10

Poor

16 Jun 2026

Elijah

I had to ask them to switch my room immediately. When I first entered there were nats flying around the room, the pillows had stains on them, and the tub was constantly leaking and wouldn’t stop.

Self

4/10

Poor

09 Jun 2026

Chris

The room was not cleaned and was not what I booked online. Was not happy.

10/10

Exceptional

08 Jun 2026

Michael

BEDS WERE A LITTLE HARD BUT OTHER THAN THAT IT WAS NICE

2/10

Poor

07 Jun 2026

DANIEL

The pool was closed for renovations, but you can see there is no work been done, water has been dirty for long time. It was supposed to he a smoke free environment and in the hallway was a smell of Marijuana you couldn't stand it. Smoke alarm in room was missing cap and you can see the cables. You can tell for the whole 3 nights we stayed, they did not sweep or blow the sidewalk on the back entrance. Back entrance door sign reads, " for your safety this door is to remain locked at all times use your room card to open" but said door was unlocked at all times. I do jot recommend you stay at this hotel.

Partner

2/10

Poor

05 Jun 2026

randy

The bed had a dip in the middle, the floor was dirty and there was mold on the ceiling in the bathroom and bedroom. If you want a good night sleep, go somewhere else.

Partner

2/10

Poor

18 May 2026

Schiavonne

Unsafe and room not clean!!!

Self

4/10

Poor

17 May 2026

Katya

Cockroach infestation, filthy floors, and trash in the hallways. Rooms are loud and people are constantly screaming at all hours. The rooms themselves were ok If you ignore the sticky floors.

Partner

4/10

Poor

11 May 2026

Tammy

The place was gross! Floor was slippery, like it had never been mopped. There was a cockroach in my room. The shower was filthy.

Self

8/10

Excellent

06 May 2026

Emily

It was definitely a decent hotel, it was close to everything & staff was super nice. Breakfast was good & I enjoyed the pool. Only thing was my bathroom didn't have a shower curtain but I used my friend room so it worked. All and all id book again for sure.

Friends

10/10

Exceptional

27 Apr 2026

Rachael

My stay was great! The staff was amazing, and super friendly, the room was very large and spacious, the water was hot, my room was clean, I slept great. The breakfast was delicious. I didn’t have any complaints, about the property. The towels were a little tiny, lol. I’ll be back for another stay though.

Self

10/10

Exceptional

26 Mar 2026

Dante

Decent property

10/10

Exceptional

24 Mar 2026

Randolph

Clean rooms and friendly staff, safe environment

6/10

Pleasant

16 Mar 2026

Carlos

If you are with children beware the homeless!

6/10

Pleasant

01 Mar 2026

Amadeus

The room had a mildew smell, the TV was stuck on 1 station and when taking a shower water spread out to the floor.

Self

10/10

Exceptional

01 Mar 2026

Petrell

Everything was great,I love the staffand when you walk in it smell so fresh and clean,now the only thing,was no towels or TV remote in the room ,but staff did make sure I had some clean towels and a remote, I will be back again

4/10

Poor

23 Feb 2026

Adam

When we areived they were overbooked, we didn't get the suite we booked in Main Stays. Instead we got a normal room in Sleep Inn. They waived the dog fee though. Then our room's AC didn't work, so they put it in a different room. This room had puke on the bed and the person who made the bed, made it through the puke. There is no way they didn't see it. Then the TV didn't work either. There was no shampoo or soap in the bathrooms, the bottle on the wall was just empty. Cleaning staff was not happy to be there and they didn't care about their job. The back door was left propped open 24/7 because the key card thing didn't work, so there was no security. It really was just all around one of the worst stys I've ever had!

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Christian

The room was clean. The bed was comfortable. But overall maintenance is lacking. Paint peeling from the ceiling. Toilet seat and flush handle were sticky. The breakfast area is very nice. Breakfast was also good.

Leisure Self

10/10

Exceptional

17 Jan 2026

christopher

Cool

8/10

Excellent

17 Jan 2026

William

Clean room, breakfast was good, the lady that prepared it was very nice. Front desk was not always staffed.

Leisure Family

6/10

Pleasant

01 Jan 2026

joseph

Good

Self

2/10

Poor

23 Nov 2025

Tammie

So we felt very unsafe at this Facility the side door to the bldg would not close once opened so for two nights as we came to Go inside the Door was open… we didn’t even sleep well so the front desk clerk As we checked out told me to email her the Pictures and I did …. safety is a very Big concern at this Facility

2/10

Poor

23 Nov 2025

Ruth

We did not feel safe, the door did not lock properly and we found our window unlocked. There were no working phones in the rooms. The water presser was low. There was mold in the bathroom. The staff was nice.

Leisure Family

2/10

Poor

23 Nov 2025

Poline

We booked this hotel because it was 100% non-smoking, but the room smelled like old cigar and weed smoke through the walls. The room was dirty and we found a cockroach. The front desk lady was very sweet — she apologized and killed the bug, but didn’t replace the towels, and the room had no coffee maker until we requested one. The walls also had questionable stains.

Expedia told us they couldn’t help since we had already checked out and only gave us $30 in credit. They said if we complained earlier, we could’ve requested a full refund — yet in the next hotel, where we also found a cockroach and reported it right away, they still did nothing. The phone was also not connected so we had to walk to the lobby every time we needed to talk to them.

The only star goes to the kind front desk lady.

Leisure Friends

8/10

Excellent

17 Nov 2025

Regina

The room was clean and the staff was very nice and courteous.

Partner

10/10

Exceptional

15 Nov 2025

Candid

everyone was nice

Leisure Partner

10/10

Exceptional

11 Nov 2025

Hope

Clean, quiet, great staff!

Business Self

10/10

Exceptional

05 Nov 2025

Nikqwan

It was very quiet

Business Self

8/10

Excellent

26 Oct 2025

Hannah

Room was nice and very clean. It was very quiet and centrally located for the places we wanted to go. My only complaint is the constant smell of marijuana in the halls and right outside of the building. Other than that, it was a great stay.

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

Hope

Floor in bedroom was dirty. Had to walk on towels

Partner

4/10

Poor

11 Oct 2025

Jimmy

No phone service in the room. Had to go downstairs to the front desk several times. The TV just work on 1 channel. So we could not watched desired tv shows and movies. Overall the room was nice just inconvenience of the amenities.

Friends_and_family Family

2/10

Poor

08 Oct 2025

Alyssa

Upon entry into the room we were greeted with a high level of humidity that was accompanied by a mildew smell. The furniture was not well maintained. The remote control was difficult to use. The bedding was questionable. There was debris on it as well as stain.

Ultimately we did not travel for the hotel but we were expecting more.

Business_and_leisure Family

10/10

Exceptional

04 Oct 2025

Sonya

Everything was great 👍

Self

4/10

Poor

14 Sep 2025

Amber

Room says no smoking but smells like smoke. The smell of marijuana lingers everywhere everywhere outside and thru the halls. I could hear the person in the room next to me whole conversation dogs were barking very loud all night long. I got no rest at all

Business Partner

2/10

Poor

06 Sep 2025

Verified traveler

The Wrong Choice

**hotels.com is great, this review is for my experience at the property.**

To whom it may concern,

My stay at your "choice" hotel was the wrong choice. The reviews and photos were VERY deceiving considering the room had visible mold on the ceiling and certainly in the AC which reeked of urine at every blow. I have severe mold allergies so I had an awful night's sleep to say the least. The bathroom door had been repainted over rust so many times it wouldn't even close. Like, I struggled to even get it to meet the wall and it was so crooked a battering ram couldn't have closed it completely. Speaking of doors, the room door was so misaligned the deadbolt couldn't even be shut. I even tried to lift the door by the handle to secure it and it still would not set. My next attempt to feel safe was to try the security latch, which was loose and too far away and made absolutely no difference in security. Thankfully, I packed a lock security tool or I would've slept even less for fear someone would just walk in. See photos attached. I also can’t submit directly to the hotel owner due to the website not allowing the hotels.com confirmation number to submit the complaint form.

10/10

Exceptional

15 Aug 2025

Kristin

Nice & clean

Partner

10/10

Exceptional

11 Aug 2025

Jason

Everything

6/10

Pleasant

11 Aug 2025

Hollis

Our stay was not terrible, but this property needs some upgrades, as it is older. The tile grout in the bathroom needs cleaned and our floors were not swept thoroughly by housekeeping, as there were objects in corners and under the AC unit. There were two bottles or conditioner in the shower, and no shampoo. The coffee making had no brewing basket. At one point, upon leaving the property and returning, our door key card would not work for the side door entrance, nor our room. Another gentleman was having the same issue. We waited, asked other staff, and even tried calling the hotel to get someone to answer to help us because no one was at the front desk. We waited for over 30 minuted to be able to get back into our rooms.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Angel

Nice place

We felt safe and the place was clean and staff was friendly. The pool looked very inviting and it looked clean.

Partner

2/10

Poor

29 Jul 2025

Falansh

This was one of the worst hotel experiences I’ve ever had.

The room was not properly cleaned — the balcony was filthy, and there were insects and spiders inside the room. The bathtub was clogged and took nearly 45 minutes to drain. We complained three times over two days, and the receptionist (an Indian man) casually responded, “Yeah, we had so many complaints this morning,” without offering any solution or apology.

To make matters worse, if you need a towel, you have to go all the way to the reception to get it.

The pool area is overrun with crabgrass, which ruins the view from the balcony.

Save your money — the Hilton nearby is similarly priced, and at least the staff there actually care about their guests.

Leisure Partner

8/10

Excellent

26 Jul 2025

Gretchen

Spacious rooms with full kitchen was nice

Leisure Partner

4/10

Poor

24 Jul 2025

Lauryn

Check in was made nearly impossible with the poor attitude from desk staff. The hotelnroom itself was okay, but the bathroom was disgusting and the television didn't work.

Business Self

10/10

Exceptional

21 Jul 2025

Mike

Didn't watch extract

Leisure Partner

4/10

Poor

11 Jul 2025

Stephonte

My check in was at 3pm, but I wasn’t able to check in until 5pm because my room wasn’t clean. We sat in the lobby until the room was available. Only to get bit throughout the night by bed bugs. There was also some kind of residue on the mirror in our hotel. No curtain in the bathroom for the walk in shower so water was everywhere. Very bad quality.

Business_and_leisure Family_with_children

4/10

Poor

07 Jul 2025

kathryn-louise

Mould in the bathrooms and unhelpful staff , room smelt of smoke and was not offered to move just offered to re-spray room with air freshener.

Leisure Family

2/10

Poor

06 Jul 2025

Jasmine

Roaches and ants in the room. Shower was nast and peeling. Floor was very nasty

Leisure Partner

8/10

Excellent

05 Jul 2025

Miguel Angel

Comfy, Spacious yet Not Perfect.

Great staff. Room was spacious yet smelled musty. Had to spray air freshener everytime we entered the room.

Partner

2/10

Poor

22 Jun 2025

Mark

The rooms had mildew it wasn't no pots and pan the balcony was dirty

Leisure

8/10

Excellent

21 Jun 2025

Jeffrey

Clean and spacious room. My only complaint would be that the family in the adjoining room were very loud. I will be staying again. Convenient location at a reasonable price.

Partner

4/10

Poor

19 Jun 2025

Isabella

Claims to be smoke free but the room REAKED of cigarettes. Couldn’t get extra towels, when trying to get assistance from the front desk they were no where to be seen to later find them sprawled out on a couch asleep. Informed managers but they couldn’t care

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Iris

Wifi was down the whole weekend and it took four trips to the front desk for them to finally admit it. One of the staff even tried to connect to the motel across the street's wifi before just saying it wasn't working. Don't get me wrong, I get that things break, but don't lie and say you're going to fix it in "a few minutes" when you know it's been down for days.

10/10

Exceptional

12 Jun 2025

Olivia

Rooms are like an apartment! They are huge. Bathrooms are private. Beds are really comfortable

Leisure Family

10/10

Exceptional

08 Jun 2025

Jeanette

The front desk was very professional and helpful.

Business_and_leisure Self

6/10

Pleasant

06 Jun 2025

Kiante

Roaches

Partner

2/10

Poor

03 Jun 2025

William

Took 20 minutes to get checked in because there was an incident where they needed 3 police units at the hotel. There was a noisy pool party going on from 4 pm to 10 pm. The whole hotel smelled like marijuana and the hallway was way worse with marijuana and cigarettes. Couldn't go to bed because the pool party outside could be heard through the patio sliding door. Then, icing on the cake, around 4-5am someone was smoking marijuana outside my patio door since I was on the ground level, and its like all that came into my room. It woke me up it was so strong. Mind you, they had to be a hotel guest as well because patios are on the inside courtyard only. The staff at the desk check in and check out did not look like they wanted to be there. Don't stay here.

Business Self

2/10

Poor

31 May 2025

Verified traveler

Very dirty hotel. Stay was horrible.

It was absolutely terrible. It was the dirtiest hotel I’ve ever stayed at. I couldn’t even bring myself to eat the breakfast there. It was so dirty.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Verified traveler

It's ok

Place is an ok location. Seems like long term residents are there as well. Back side of hotel smells like marijuana. Staff tried its best to cover it up.

Friends_and_family Family

8/10

Excellent

26 May 2025

Jennifer

Decent

Did the job. Close proximity to downtown Savannah and other shops and restaurants. Clean, not smelly, hot water, comfortable bed.

Partner

2/10

Poor

19 May 2025

Kayla Mae

Would not ever

I was very uncomfortable and stay was very short for me ai checked out early because I felt uncomfortable scared and the atmosphere was very creepy and eerie. I could not stay there long at all

Self

2/10

Poor

03 May 2025

Julian

Terrible I do not recommend.

Room smelled like smoke even though they said it was not non-smoking. Sheets were dirty yellow color. Owners/managers are typical Indian hotel owners that are cheap, don’t clean and do NOT provide fresh breakfast items, options were very limited with old apples and stale cereals. Awful do not book this!!!

Friends_and_family Family

2/10

Poor

29 Apr 2025

Jennifer

Don’t use your debit card!! Lesson learned. We were overcharged for our room and still haven’t been reimbursed. Horrible customer service. You can’t get them on phone at all. When it does connect it automatically hangs you up. I will not recommend using them.

Leisure Family

4/10

Poor

28 Apr 2025

Nicole

The entire property smelled like pot. I think children were left unattended because we heard babies wailing all day/night long. Room next to us had a party all night long and the door was slammed multiple times. We reserved a queen suite, received a king suite with only one bed. Asked for a queen suite and received a queen room. Was told queen suites do not exist at the property. I feel I overpaid given I did not get a suite.

Leisure Family

8/10

Excellent

25 Apr 2025

Aubrin

Good staff

Leisure

6/10

Pleasant

17 Apr 2025

Rebecca

Overbooked.

The hotel was clean and the staff was nice but they were overbooked and I had reserved a bed with 2 beds but they only had a room with one bed available so the person that was supposed to split the room cost with me ended up driving an hour home at night after the event we were attending and I had to cover the whole cost of the room unexpectedly

Friends_and_family Friends

2/10

Poor

13 Apr 2025

Jennifer

absolutely do not book here

This hotel is disgusting. The entrance is really elegant like in the photos, the rest is dingy, rusted, dirty and outdated. no elevators. the bed sheet was dirty. the shower had no conditioner bottle. the bathroom was rusty and gross on the floor. the fixtures were falling off the walls. the room smelt terrible and outside the room in the halls smelt worse.

Partner

2/10

Poor

02 Apr 2025

Verified traveler

My stay was absolutely the most horrible experience I’ve ever had with a hotel. First, they downgraded my room and did not give me a refund.

Partner

6/10

Pleasant

27 Mar 2025

malcolm

They had over booked

2/10

Poor

02 Mar 2025

Verified traveler

Not what they advertised. Stay somewhere else.

We were in an old hotel next door that had been painted the same color. It was old and run down. They attempted to remodel it by painting it, but it was not a nice hotel. Smelled like smoke. Old furniture. Fridge cabinet blocked the pathway to the bathroom. We were not attached to the main hotel. Had to walk next door due breakfast. Maybe the sheets were clean. Nothing else was.

Partner

2/10

Poor

19 Feb 2025

Niambi

When checked in after I was denied the first time after reservations. My room was already used and then there were no rooms left. I'm disabled and was traveling by myself. It was one the worst days I've had since my Heart attack last April

2/10

Poor

17 Feb 2025

Constance

Filthy, lacking any reasonable accommodations, room is dusty, shower had hair, front desk can’t answer the phone.

Leisure Family

6/10

Pleasant

04 Jan 2025

Stephen

Not recommended

The room smelled awful, a combination of mold and pot smoke I think. Broken furniture and fixtures.

Self

4/10

Poor

30 Dec 2024

Gloribel&Sergio

This property seems to be old and has two different "hotels" within the facilities, the Sleep Inn and the Main Stays Suits.
The front desk woman didnt seem to happy, probably because she was doing 3 people job, so it took some time for the check in.
We went to the VERY spacious room and drop the bags until we came late. The I realize the room was for two beds but one had been removed, thats why was so spacious! It had a dinnette with complete kitchen with full size fridge, a 2 burner stove, 2 microwaves (one of them didnt work), and a dishwasher. Also had dishes and cups, although no dish soap of any kind. The shower had, what appeared to be a broken shampoo dispenser, and rusted stains in the tub floor. The shower curtain had dirt spots, and even the pillows had dirt spots.
The housekeeping was NOT tight, and the bed sheets seemed had just been straight up from the previous guess use.
And the worse after all these was the bad incense smell all throughout the facility.
I dont think will be coming back here.

Leisure Family

10/10

Exceptional

07 Dec 2024

Helen

Great

Wonderful experience
Clean
Friendly staff
Lots of nearby restaurants
Door Dash

Self

2/10

Poor

28 Oct 2024

Imani

Main stay

My room smelled horrible upon arrival I had to light candles clean but plug ins and drench the room in cleaning solutions. The service was horrible extremely rude with no professionalism. The hotel stinks really bad and appears to be unsafe employees do not enforce rules so no quiet hours

Friends_and_family Friends

2/10

Poor

27 Oct 2024

Ayaan

Expected more

4/10

Poor

21 Oct 2024

Steve

Room smelled bad.

Leisure Family

6/10

Pleasant

20 Oct 2024

Fredrick

Literally, trash in front of our door when we checked in. (Bag of food from somewhere). Some lights didn't turn on. Evening greeter was not welcoming. Folks running breakfast were terrific. Pool closed.

10/10

Exceptional

18 Oct 2024

Kristan

Awesome

Partner

10/10

Exceptional

16 Oct 2024

Mary

Better than most Midtown budget hotels

Nice hotel in Midtown. Nicer than most of the others we have stayed in. They originally gave me a suite with a bedroom which was nice but I needed 2 beds (as per the reservation.) They switched me to a double room and it was fine. Mini kitchen was nice to have, breakfast was basic but good

Business

4/10

Poor

14 Oct 2024

Chris

It was much dirtier than the picture

8/10

Excellent

13 Oct 2024

scott

Property was comfortable once we got some minor issues with my room situated would definitely recommend

Leisure Self

2/10

Poor

12 Oct 2024

Chris

Most rancid place I’ve ever stayed

Business Pet

2/10

Poor

01 Oct 2024

Tim

Hotels.com were very misleading and failed to inform me that the electricity was not working. This all while trying to find suitable accomodations during the hurricane. The reservation went through no problem but they failed to mention that there was no electricity on site. I could have stayed home in a hot, dark house rather than having to experience those same conditions at the property.
Now I am going in circless to get my reservation funds returned to me. Talk about taking advantage of someone during an emergency.

Friends_and_family Family

2/10

Poor

23 Sep 2024

Jason

Check out

Checked out a day early before the check out time and was still charged a full day as a penalty.

Business

6/10

Pleasant

30 Aug 2024

Kelly

The staff at the front desk were very friendly and accommodating. My room was pretty spare but clean. The inside of the hotel was clean as well. But even though they said it was a no smoking facility there were lots cigarette butts on the ground in many of the outdoor areas. I had a puppy and it was hard to find a place that didn’t have cigarette butts around for her to try to eat. There was also a homeless person sleeping inside the eating area. He was just sleeping quietly and not interfering with anything and I didn’t feel unsafe. I’m sure the staffs is doing the best they can to keep as much as they can safe and clean. It was an ok place to stay for the rate I got.

Leisure Self

8/10

Excellent

29 Aug 2024

Terrence

Convient to where i am working

Business Friends

6/10

Pleasant

21 Aug 2024

Andrew

None

10/10

Exceptional

20 Aug 2024

Zanene

Property was clean and everyone was friendly. It was an easy check in.

Leisure

8/10

Excellent

18 Aug 2024

Kaushauw

Decent for a night stay

Room was clean. Bed is comfortable. No bugs of any kind. Staff are friendly and accommodating.

Partner

10/10

Exceptional

07 Aug 2024

Sinclair

I like the room and the amenities. I like the breakfast although I wish they had some more protein options. I think the thing I dislike the most was the unnecessary turns and longs hallways to get to the room. Overall, the room was perfect no complaints and getting to the property was easy.

Leisure Partner

4/10

Poor

01 Aug 2024

Lukas

I got this hotel because it was a Mainstay and it was supposed to be up to their standards. However, the sheets were not clean when we went to our room and they cleaning staff did not change it the next day because we were told that this specific hotel has a policy of having their sheets and towels replaced and room cleaned only if requested at least a day in advance. The staff was kind enough to give us clean sheets for us to change when we requested them.

Leisure Partner

2/10

Poor

21 Jul 2024

David

The same pile of trash sat in the parking lot for five days never cleaned up. The entire facility smelled of marijuana. There was an oily film on our floor in the room. The TV barely worked. The microwave oven was broken and never fixed. Breakfast was supposed to be until 9:30 but one day we got there at 9:20 and it was all put away and locked up. There were beer cans on the trees in the parking lot.

Leisure Family

6/10

Pleasant

19 Jul 2024

Cynthia

Hotel is clean and staff are very friendly. You’re about 10-15 drive from the popular areas of Savannah. However, breakfast was disappointing. No eggs or meats.

Leisure Partner

10/10

Exceptional

16 Jul 2024

Jayde A

Extremely professional and respectful men at the check in. Good room good area nice pool

10/10

Exceptional

14 Jul 2024

Dazia

Our stay was wonderful

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Johnnie

Work related

Business

10/10

Exceptional

10 Jul 2024

james

Was what the booking showed. Would stay there again.

Friends_and_family Family

6/10

Pleasant

06 Jul 2024

Allison

Woman screaming in the hallway at 3am and staff did nothing.

Leisure Pet

6/10

Pleasant

05 Jul 2024

Verified traveler

Probably not agaib

I reserved a room with 2 queen beds, but they gave me 1 queen and a fold out couch. Im sorry but I paid for 2 actual queen sized beds including their comfort which is unmatchable to a fold out couch. Will not stay here again.

Friends_and_family Friends

4/10

Poor

30 Jun 2024

Shane

Went to front desk twice around midnight and no one was there. Was also approached by another guess asking if i had a problem with him because i was out front waiting on an Uber.

Leisure Self

4/10

Poor

17 Jun 2024

Brittany

Dirty, mold, old smell, pool is dirty

Leisure Partner