Tugu Malang

10/10

Exceptional

26 Jan 2026

Brenda

Everything was wonderful. The bed was comfortable. The staff were very friendly and kind. The restaurants were amazing. Everything was top notch.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Lenka

The room was clean and very big.
Some small welcome gift was very appriciated :-)

Business

10/10

Exceptional

22 Dec 2025

Howard

Wonderful property, little oasis in the middle of town. Staff was incredibly helpful and accommodating. Food was excellent.

10/10

Exceptional

26 Oct 2025

Hannelore

Indiana jones adventure!

Hotel Tugu in Malang is not a hotel for me, it’s a cultural experience, everytime I’m in Indonesia I only fly to Malang to have the opportunity of staying in this lovely and cozy property which I call my second home, (restaurant it’s an incredibly sensory overload journey) reception staff always give me the best tips to enjoy attractions around as I love hiking and volcanos

Self

8/10

Excellent

12 Sep 2025

Didier

Very Nice historic building. A bit expensive ( price should have included breakfast). Great staff at reception. Very walkable from train station and other key points of interest

Leisure

10/10

Exceptional

17 Jul 2025

Erzo

We very much enjoyed our stay at Hotel Tugu Malang. The building is unique and gorgeous, and filled with very interesting decorations and artifacts. They offer a free guided tour of the hotel to explain some of the history about these decorations and artifacts. The staff is very attentive, the rooms are nice and have character, the hotel is environmentally conscious, and the food is excellent. The hotel is in the center of Malang and within walking distance of things to see such as Kajoetangan Heritage Village.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Henriette

Amazing

We loved the hotel. The vibe of the hotel is beautiful. The staff super helpful and nice. The food is absolutely amazing and was our favorite!

Friends_and_family Family

10/10

Exceptional

01 May 2025

Tamar

Super mooi hotel! Schoon, heel goed Indonesische eten en vriendelijk personeel. Ook het zwembad is heerlijk. In de middag heb je een koffie/thee moment met lekkere Indonesische gebakjes.
Er is aan elk detail gedacht in dit hotel en de aankleding is prachtig. Niet twijfelen maar boeken.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Jessica

Incredible staff. Couldn’t have done more for us. The ambience of the hotel is relaxing and welcoming. Couldn’t recommend enough.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Tanveer

I would Tugu over Grand Mercure

Very good experience!

Business

10/10

Exceptional

29 Jan 2025

Isabel

This is an outstanding Hotel! By far the best and nicest hotel we have stayed at in Indonesia. It is filled with fascinating antiques. The staff bends over backwards and the food in the restaurant was excellent with a huge selection. One person in our party had to go to the hospital and the hotel could not have been more helpful accommodating. They let us feed the fish and the rooms even have a beautiful bathtub.

Leisure Friends

8/10

Excellent

25 Dec 2024

Chef

Need put a brighter light in the room

10/10

Exceptional

11 Dec 2024

Henry

Good Stay

Overall the stay is very good. The hotel environment + design is very unique and unusual. Special mentioned the front desk Ms Anita and restaurant Melati Ms Ratina for their friendly and extreme good service rendered to us during the stay.

Partner

10/10

Exceptional

21 Oct 2024

Peter

Very nice hotel with lovely staff. The art and antique collection is amazing. Highly recommended

10/10

Exceptional

08 Oct 2024

Agus

Hotel Tugu Malang has been my go to hotel to stay for very long time. Lovely and friendly service, good foods,

Leisure Self

10/10

Exceptional

01 Oct 2024

Andrew

A jewel of East Java. Staying at Tugu is an experience in its own right … with an internationally important art collection on display, a feature pool, afternoon tea, a fine cocktail bar and dining options on site. Truly the most attentive staff and helpful staff. My one suggestion is to better inform guests of breakfast options available to them … although priced differently (but still reasonably) the a la carte is a substantially different offering for European guests compared with the buffet. An all round exceptional and memorable experience.

Leisure Partner

10/10

Exceptional

18 Jul 2024

Mats

Amazing property in the centre of old Malang city. Walking distance from the blue, rainbow and heritage kampungs.
Staff was very friendly and made sure all our needs were met. The hotel has 2 in-house restaurants and we also made use of the spa (which was amazing).
Definitely pinned this hotel for possible future visits. Great atmosphere as you feel you are on an island of peace in a bustling Indonesian city.

Leisure Partner

10/10

Exceptional

17 Jul 2024

Randall

Classic hotel, a bit like staying in a museum, but with superb service.

10/10

Exceptional

09 Jul 2024

John

It was like stepping back in history. Loved the antiques, photos and old world room furnishings.

Leisure Partner

10/10

Exceptional

12 May 2024

Matthew

As advertised, this hotel doubles as an art museum. The decorations are jaw-dropping. Our room was comfortable, with good A/C and shower. The staff was friendly and attentive. The front desk staff answered our questions and helped us arrange a Mount Bromo tour, and even greeted us by name whenever we passed. The pool area was nice and, though small, was not used much so we had no trouble finding space. We enjoyed the two restaurants and the cafe, eating most of our meals there, and they even prepared early-morning breakfast boxes for us to take on our Mount Bromo tour. We enjoyed the daily tea, which was served in another very pleasant space. The hotel seems to be centrally located, within walking distance of parks, banks, and shops. It helps that Malang itself is very pleasant, cooler and greener than other cities we visited in Indonesia.

Leisure Partner

10/10

Exceptional

30 Mar 2024

Te

Very interesting hotel concept with many heritage artefacts decorating the rooms. Excellent restaurant at very affordable prices. Minus point - heavy traffic around hotel

Leisure Partner

10/10

Exceptional

07 Mar 2024

Peng Eng Peter

A unique destination in Malang

It is always a pleasure to return to the Tugu Malang and be welcomed by familiar faces. The hotel has its unique character which is a joy to experience and to return to. The daily complimentary tea is always a highlight. Thank you Tugu Malang.

Friends_and_family Family

10/10

Exceptional

04 Jan 2024

Peng Eng Peter

Packed with personality

This property has so much personality and Pak Bagus and his team that run it do such a great job even if the rooms are a bit dark and slightly tired and in need of a refresh. I return to it regularly and am never disappointed. Its my home in Malang. The teatime treat is always comforting. As are meals at the hotel. Thank you for a wonderful stay.

Friends_and_family Family

10/10

Exceptional

23 Dec 2023

roland

Authentic hospitality and property

Leisure Partner

10/10

Exceptional

22 Dec 2023

Sheila

We love the Tugu and have stayed there many times. It is unique and beautiful. Everything we have eaten at the restaurant has been delicious. The staff is very friendly and helpful.

Leisure Family

10/10

Exceptional

26 Sep 2023

Simon

Terrific place to stay with character & style. The place seems endless, with so many areas to explore. The restaurant is superb, afternoon tea on the balcony always a treat & magnificent attention to detail by the staff. 11/10

Leisure Family

10/10

Exceptional

26 Jul 2023

Rebekah

This is one of the most beautiful hotels I have stayed at. The food is amazing, the staff are welcoming and friendly, and the rooms and amenities are comfortable and top-notch. 10/10 would reccomend!

10/10

Exceptional

26 May 2023

Adrian

Almost Perfect

The Tugu Malang is amazing. This was our third visit (the others were 25 and 8 years ago) and we treated ourselves to an Executive Suite. The complimentary afternoon tea has some great options and the breakfast is delicious. The welcome massage was very pleasant.

The room was quiet and dark, perfect for sleeping.

The guided tour of the owner's collection was really informative.

When we left, we were going to get a Grab to the station but the hotel provided a transfer free of charge.

Just a couple of minor issues: the bed was harder than we like (but most beds in Indonesia are) and the pool was cold.

Partner

10/10

Exceptional

13 Mar 2023

Hung Wai

This hotel is an absolute choice in Malang. It is a very special experience for you to stay. It is just like a museum.

Leisure Self

10/10

Exceptional

08 Jan 2023

indri

Best hotel I've ever stayed at. Not something I could afford everytime I travel but I never regretted a penny I spent staying at this hotel.

Business_and_leisure Friends

10/10

Exceptional

16 Sep 2022

Jane

Amazing property, excellent food and staff

10/10

Exceptional

05 Aug 2022

Antony

It is kept in traditional style.

Business Partner

10/10

Exceptional

24 Jul 2022

david

Unique “museum like” hotel has superb ambience, great menu options in wonderful restaurants, access to excellent tours. Staff very friendly and helpful. Highly recommended for a great break. We were there 5 days

Leisure Partner

10/10

Exceptional

26 Dec 2021

Robert

Comfortable & Peaceful yet in the heart of Malang

The service is very good, the rooms are quirky but comfortable and more importantly quiet. The breakfast is superb and is the reason I choose the Tugu over any other hotel in Malang. Breakfast is prepared for you, not a buffet where the food is warm or cold - but hot and freshly cooked.

Business

10/10

Exceptional

09 Dec 2020

Felix

Great stay

Great stay at Tugu Hotel and excellent service by the staff.

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

craig

Amazing stay

Such a great staff and wonderful accommodations. The restaurants are amazing and so reasonable for dinner. The breakfast that is included is like 3 breakfasts. It’s so much food and delicious. Believe all the reviews. It’s a great place.

Friends_and_family Friends

8/10

Excellent

10 Sep 2019

Gilbert

Tugu gets three thumbs up

Tugu is a fine hotel with great service and wonderful breakfast.

Partner

10/10

Exceptional

02 Aug 2019

Verified traveler

Beautiful, historic, romantic. Great restaurants, too. Couldn't be better.

Leisure Self

10/10

Exceptional

02 Aug 2019

IngeColijn

Great colonial buildings with a wealth of important artefacts.

Business_and_leisure Friends

8/10

Excellent

03 Jul 2019

Choo

Great Experience

This hotel has a personal touch to the hotel guest since the moment you check in. They will serve you with a local mini snack and drink near the hotel lobby. The room is so unique that I am very sure you will be caught by surprise. I enjoy staying in the room. There is also a personal postcard that handwritten by the hotel and attention to you name. I never see a hotel do that before. The breakfast was average to me and I think it can have room for improvement. This hotel is like a museum and every corner you will appreciate all the art piece, you will never felt bored walking around the hotel area. Upon check out, the guest is given a souvenir of a coffee and pastry. I love the pastry so much that I eaten all at one go. Overall, I think this is the first hotel which give me so unique experience and I’m very sure I will come back to stay again if I’m coming Malang. The only regret is I didn’t have a chance to dine in in their restaurant, I hope I have a chance to do it the next time.

10/10

Exceptional

07 Apr 2019

Verified traveler

Charming, comfortable and great service. This is an unusual hotel with a great sense of history and local culture.

Business Self

8/10

Excellent

31 Mar 2019

Verified traveler

One night in Malang

The food is the best in malang, the melati restaurant nothing is disappointing at all. We didnt get to try saigon san but i looks phenomenal. The only complain is bathroom is outdated. The bed is very comfy, we slept really well.

Family

10/10

Exceptional

15 Feb 2019

NINIEK NATALIA

Pleasant stay

Staying at Tugu Malang has been always a pleasant one for me. love the ambience and the hotel tour conducted by the hotel. very good hospitality

10/10

Exceptional

20 Dec 2018

Verified traveler

It’s very lovely and awesome hotel, enjoyed my stay very much.

Friends_and_family Family

10/10

Exceptional

18 Nov 2018

IqraAitbar

If you are planning on visiting Malang (which you must consider), then this is the BEST option. First of, the hotel is a display of Malang's history and culture, it's a museum itself. The staff is very friendly and caring, they also have professional guides to facilitate you. The breakfast is AMAZING!! It has a wide menu and has almost everything for everyone. The complimentary amenities, room service, room cleanliness and other facilities were also top-notch.

Business_and_leisure Self

10/10

Exceptional

26 Sep 2018

Caroline

Wonderful hotel

The Tugu is a great hotel - a really peaceful little oasis. Staff were all excellent - friendly and efficient. Rooms are delightful - comfortable and with real personality. Restaurant food delicious and varied to suit all tastes. Overall highly recommended.

Partner

10/10

Exceptional

27 Aug 2018

Verified traveler

The staff were so very helpful and friendly. Manda gave us a wonderful tour of the hotel and explained the history of the rooms and the different collections.
I booked the spa and had a lovely massage and body scrub.

8/10

Excellent

13 Aug 2018

Verified traveler

Nice hotel

Very nice hotel. Location is good which is walking distance to train station.

Family

10/10

Exceptional

22 Apr 2018

Ellis

Equisite hotel full of historical stories/display

Really enjoyed our room and facilities: plenty of sitting areas, free afternoon tea/coffee & small tasty Indonesian traditional snacks - menu is different everyday incl. breakfast (alternates between buffet & ala carte of Indonesian & European cuisine) - It is very significant esp we stayed for 6 days (didn’t get bored with same menu of breakfast everyday). Every corner of room is full of antiques displays with interesting history/story. We were interested in free hotel tour (afternoon) unfortunately we just didn’t have time- already busy with own agenda. So homey like own place - didn’t feel like hotel. Friendly and helpful staff. We were given free small bag of coffee (from hotel’s own coffee plantation and samples of mini bread (from hotel’s own bakery) as souvenirs - it was a such nice gesture/memorable for us. Never happened before with other hotels we stayed in the past. Definitely the best hotel we ever stayed!

10/10

Exceptional

04 Mar 2018

Verified traveler

Best staff, always smiling. Excellent. Restaurant and service

8/10

Excellent

18 Feb 2018

Renata

Refreshing change from Surabaya

The Bima ride on the train to Malang was only one hour and forty five minutes. The station is only a three minute walk. Upon arrival we were offered a cool drink and a free 15 minute massage. The Tugu hotel is steeped in history and tradition. The presentation and write ups need better lighting. Much of the explanations are faded and are hard to read.
The food was amazing. They staff did have a difficult time understanding my gluten free intolerance. I was able to have other food to eat. But be aware they use soy in everything and white vinegar for dressings. Ice cream is pretty much the only dessert you could eat beside bananas flambe.
The hotel is situated by a rotary, which can be quite load with motorcycles and other traffic. The 4:00pm tea is vey nice. A piano player plays short little tunes, the only down side is the cigarette smoking from out side floats in. The hotel should be a completely smoke free. Designate a spot out side the front left or right of the entrance of the hotel. During dinner the smell of cigars sneaks in from the bar. It is the only hotel that serves alcohol.
The gift shop has many unique things to purchase. Especially the jewelry. The rooms are spacious and comfortable for two people. The bed was very nice to sleep in with two different styles of pillows to sleep with ( light or firm). The departure gift of fresh bread and sample of coffee was a nice touch.
The Hotel drove us back tot he station for no charge. Staff was very accomodating.

10/10

Exceptional

11 Feb 2018

Jeslyn

Hotel, just like home

Friendly staffs welcome you when you arrived. The hotel is situated at the heart of the city. The hotel made you feel like home in Indonesia and great display of local traditional household things. Great selection of Breakfast, you can choose from display or order from menu.

10/10

Exceptional

12 Dec 2017

Verified traveler

Peaceful oasis

Great stay, great hotel, excellent service. Would stay here again.

10/10

Exceptional

05 Oct 2017

Dale

Beautiful hotel with great service, fantastic food

Family

10/10

Exceptional

06 Dec 2016

Gregor

Old style

Old hotel with class.. excellent food and bar facility's... welcoming staff.. outstanding housekeeping staff.

10/10

Exceptional

25 Oct 2016

Verified traveler

interesting hotel

Almost perfect. Beautiful hotel in excellent location. Friendly and helpful staff. The museum on site is amazing. Room small but comfortable. Internet good. Complimentary 15 minutes massage and free afternoon tea were awesome. Only minor point we were offered a welcome drink, asked for ginger tea, and it didn't arrive despite chasing it up. Would recommend.

Partner

10/10

Exceptional

04 Aug 2016

Chandran

Excellent Service

Stayed at Tugu for 2 weeks. The staff were attentive. Rooms were clean, and came with complimentary water and fruits. Tea time delicacies were much appreciated. Overal, great atmosphere to get work done. only negative were the mosquitoes, though hard to keep them away in a tropical place. I will highly recommend this hotel.

8/10

Excellent

28 Jul 2016

yuri

Honey moon

Perfect randevouz, fill with cultural experience, nice place to stay.

8/10

Excellent

15 Jul 2016

Verified traveler

Good option

This hotel is great, the only thing is that their tours to Bromo are a bit on the expensive side and their beds are not that big. Apart from that, everything was great!

Family

8/10

Excellent

05 Jun 2016

Jeslyn

Traditional Design Hotel w excellent service staff

Tugu Hotel is located in the middle of Malang City. Excellent service render by Hotel staffs. Hotel is like a museum of Indonesian culture display and it will be good to spend 1-2 hours to view their exhibition. Not much choice for Breakfast but you can order from their breakfast menu. There were farewell gift from Hotel when you check out. Overall, excellent and will stay in this Hotel again!

10/10

Exceptional

17 Mar 2016

Mark

Absolutely beautiful!

What an amazing place! Absolutely beautiful! Free tea and coffee every afternoon with snacks. Rooms are simply incredible.

Family

6/10

Pleasant

11 Mar 2016

Verified traveler

The hotel decoration in the room somewhat look haunting for Asian people like me but is probably what non-Asian guest likes. The air-condition does not seem to function properly as the air inside the room was slightly humid. However, the hotel staffs are very friendly and attentive. The food offered in this hotel is quite great and I can feel authentic taste of Indonesian food.

10/10

Exceptional

22 Jan 2016

Charles

Resort nestled in the small city of Malang

This hotel is a resort, tucked away in the city. Behind its walls you escape the noise of the streets. The pool & restaurant are great, and the service is exceptional. The hotel is also a mini museum. After the hectic travel and noises of Indonesia, this is like an escape to Bali. As a world traveller I find I rarely leave this type of review. But this place is very inexpensive (during the rainy season) for the value. Great people and great hotel.

6/10

Pleasant

01 Jan 2016

Verified traveler

A bit hit and miss

We enjoyed our stay - great character but thought the service and hotel rooms were a quite jaded. The staff whilst helpful seemed quite overworked and were lacking the normal Indonesian warmth. The food at the restaurant was great but the service was almost non-existent. The rooms and buildings were rather run down. High tea was very enjoyable. A bit hit and miss really - more 3.5 (definitely not 5) star.

Partner

10/10

Exceptional

28 Jun 2015

PAUL

TUGU -A TRULY WONDERFUL EXPERIENCE.

The Tugu and staff are perfection personified.
It does not get much better.
A wonderful Hotel.

Family

10/10

Exceptional

09 Mar 2015

Verified traveler

Most comfortable BED EVER

The hotel was amazing! I travel quite often for work and I have to say this was the best hotel I have ever visited. The bed was so comfortable I wanted to take it home with me.

8/10

Excellent

09 Mar 2015

Soufiane

Amazing hotel and art

The hotel is extremely unique. It is full of artifacts and the collections are amazing. Staff does a good job of giving a complimentary tour of the hotel. Location is great and train station within walking distance. Flower and bird markets also within walking distance.

Partner

10/10

Exceptional

24 Feb 2015

Verified traveler

Great, but a small disappointment....

I really like our stay. As a matter of fact, I am a big fan of Tugu Hotels group. However, one \"small\" thing that I was disappointed with: they forgot my birthday! Other hotels would surprise me with breakfast birthday cake, but this hotel did not......

Family

10/10

Exceptional

29 Jan 2015

Emmanuella

can't wait to come back !

The entire staff was so friendly and helpful during a very important visit to Malang and the hotel space was absolutely beautiful and comfortable. I enjoyed the hotel tour and the food at Melati was delicious. I definitely plan to come back for a vacation. THANK YOU for a wonderful stay.

10/10

Exceptional

13 Jul 2013

Verified traveler

Superb!

Top quality hotel. Great room, restaurant, pool. Fantastic staff.

10/10

Exceptional

03 Aug 2011

Charles

Great historical atmosphere with the best modern service.

I recommend this hotel to anyone who wants an alternative to modern metal and glass but with the best service and range of restaurant and cafe meals and bars. Great atmosphere and cheerful and friendly service consistently throughout the hotel including a personal guide to all the artworks and historical artifacts.

Partner

6/10

Pleasant

19 Jul 2011

Greg

All I want is just a single bed

This is a wonderful hotel, but they messed up our booking and failed to notice that we (I and a school friend of mine) needed two single beds rather than a double bed. So they just plonked a single mattress on the floor. We took turns in sleeping on the floor over the four nights we had booked. I did not think that that was the standard which this hotel should aspire to! And various hints that we were not happy with this arrangement also were not acted on.

8/10

Excellent

11 Apr 2011

Gijsbert

Unique experience!!

Unique experience!!

Partner

10/10

Exceptional

22 Feb 2026

Anthonius

Wat een enorm fijn hotel om te verblijven! Vriendelijk personeel, schone grote kamer en waanzinnig goed ontbijt. Restaurant is zondermeer goed met ruime keuze. Hotel huist ook een museum en een Vietnamees en Thais restaurant.

Partner

10/10

Exceptional

05 Jan 2026

Akiko

ウェルカムドリンク(お菓子付き)とウェルカムマッサージ(15分無料)がとても良かったです。レストランの食事も美味しく、建物内の調度品も雰囲気良く居心地の良い滞在でした。