White Lion Royal Hotel

10/10

Exceptional

05 Jan 2026

Nicola

Excellent staff and service throughout our stay.

Leisure Friends

10/10

Exceptional

25 Nov 2025

David

Spacious clean room and en-suite. Staff quite pleasant.

Leisure Partner

8/10

Excellent

24 Nov 2025

Malcolm

We enjoyed our stay. The place was clean, with excellent en suite shower facilities. The breakfast was plentiful. The staff were friendly and helpful.

10/10

Exceptional

23 Nov 2025

Irene

Room was spotless

10/10

Exceptional

14 Nov 2025

Jolyon

Welcoming staff. Warm in the room and bathroom. A powerful modern shower. Nice toiletries. A hairdryer. Tea, coffee, hot chocolate, water. A comfortable bed with high quality bedlinen, soft towels.

We did not have breakfast, but it is available for £10.Bala lake is not far, we had breakfast in The Loch cafe - recommend!

Partner

10/10

Exceptional

14 Nov 2025

Diana

Car parking onsite super as arrived late Had attic room but it was good, and not tiny as expected for single room, would have liked a small chair but just sat on the bed - no big deal.. Would have liked true coffee packet and asked for swop decaffinated one but they had none despite extensive looking - offered for me to have breakfast coffee in lieu. Ideal place en route for me, welcome super and old worlds Hotel wonderful, thank you very much
.

Leisure Self

8/10

Excellent

10 Nov 2025

Liam

The staff were good, rooms are decent and they’re great with dogs in the bar, restaurant and hotel

2/10

Poor

09 Nov 2025

Gemma

We had an event cancelled by a local venue 24 hours prior to check in due to a very sad and unexpected death, so understandably we didn't fancy driving 4 hours for no reason. Spoke to a lady on the phone at the hotel who said they can't process refunds as Expedia manage everything, but agreed to it if Expedia could do that. They absolutely could but during this process Malady, the hotel supervisor ultimately declined to offer a refund. This is such a sad and exceptional circumstance that I am now out of pocket for, because they seem more interested in lining their pockets than showing compassion.

Business

8/10

Excellent

30 Oct 2025

Paula

We didn’t eat there but the room was clean and cosy , staff friendly all good 👍

Leisure Friends

10/10

Exceptional

26 Oct 2025

David

We had a fantastic stay but did not make it clear that the tea/coffee/ cereal etc was free and we paid for the cooked food

Partner

10/10

Exceptional

20 Oct 2025

andy

Had a comfy one night stay

Self

8/10

Excellent

19 Oct 2025

John

Not for those with limited mobility it’s a very old property but lovely and clean and warm and central

10/10

Exceptional

19 Oct 2025

ROOMANA

Room was large; good view; large ensuite; super clean; lots of teas and coffees.
I didn't have breakfast.
I had evenjng meal: good portion; v. pleasant staff.
Had a lovely time.

Leisure Self

8/10

Excellent

16 Oct 2025

Kevin

Very nice hotel for business use.

Business

10/10

Exceptional

16 Oct 2025

James

Bar fine.

Self

10/10

Exceptional

13 Oct 2025

Just

Hi great quality roon and service

8/10

Excellent

11 Oct 2025

Timothy

Staff and location was great but walls in between rooms are a bit thin.

Partner

10/10

Exceptional

09 Oct 2025

Julie

Our time in Bala was brilliant and the White Lion Royal Hotel was wonderful. Chris greeted us and immediately helped us with a flat tire situation. Jenene served us two delicious meals from their cafe. This 600 year old historic hotel is cared for well. Our bathroom was updated and the bed was very comfortable. Five stars all around!

Leisure Partner

8/10

Excellent

07 Oct 2025

Malcolm

Had to search out parking in town. Room comfortable and bathroom very good.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Jill

Bedrooms were clean but needed some tlc. We were woken by the beer delivery on Wednesday.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Michael

Stopped here before so i new what to expect drink and food average prices, staff where friendly and helpful has always.

Leisure Self

10/10

Exceptional

30 Sep 2025

david

parking a bit awkward with the size of the cars these day not that it bothered m e a lot plenty of parking around the town

8/10

Excellent

26 Sep 2025

Joy

Nice clean room, and comfortable bed

Partner

10/10

Exceptional

22 Sep 2025

John

I arrived from London on the motorcycle and had a warm welcome with a lovely comfortable bed and a very good bathroom with a top class shower. Sadly I arrived too late for their delicious menu as the kitchen closes early on Sunday. But I will be back very soon as I have moved near Chester and Bala is only miles away. Highly recommended. Cheers! John.

Business_and_leisure Self

8/10

Excellent

20 Sep 2025

Kimberly

Good Hotel and restaurant

Large historical building. Friendly, efficient service. Large bedroom, clean, but didn't sleep because room was so uncomfortably hot! Radiators off and fan provided which had on all night which was noisy but couldnt understand why so hot. Slept on top of covers as so hot. However, breakfast lovely and evening meal was exceptional. Convenient, good parking at back and good atmosphere. Would stay again but different room. Not room 108. It was a rainy day so couldnt imagine if a hot day. I think they would have accommodated us if we had told staff but we only stayed for one night after moving daughter into university.

Partner

10/10

Exceptional

12 Sep 2025

Les

Very good.

Very tidy quiet room, comfortable and well equipped. Good shower and plenty of pressure. Breakfast was pretty good too. Value for money. Would stay again if we were in the area.

Partner

10/10

Exceptional

12 Sep 2025

Nicola

Lovely again!!!

Always enjoy staying here must be our 6th time

Partner

10/10

Exceptional

09 Sep 2025

Jake

Travelling for work
Room was great,staff very polite and professional,would recommend
Breakfast was second to none extensive menu and great service,thanks again

8/10

Excellent

08 Sep 2025

Sarah

Location great, room was clean but the mattress was terrible

Self

10/10

Exceptional

24 Aug 2025

alan

Every thing was excellent

Leisure Partner

10/10

Exceptional

23 Aug 2025

Graham

One night relax

One night stay after a few nights camping in a tent. Spot of luxury to finish.

Self

6/10

Pleasant

17 Aug 2025

Gurinder

R

Booked in a hurry and missed the detail it is a pub and the rooms are above the pub. Limited parking at the back but there is off street parking so it was ok. The building looks very beautiful from outside and it is well maintained. Rooms were clean and had basic amenities you expect. Unclear pricing for breakfast left a bad taste. Waited for check in as the staff seemed to be busy with pub. I didnt have dinner so cant comment on that, there are many options on thr high street. Rooms are on 3 floors and there is no lift.

Friends_and_family Friends

8/10

Excellent

12 Aug 2025

Dace

Nice pub hotel, overall good stay. Few things that could have improved overall rating - add a hair dryer to the room. Some of the windows opened out towards the rooftops which is fine, however the roof was littered with rubbish.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Alun G

Just a creaky old building, just needs updating and a Lift as my partner and i were breathless getting to 2nd floor !

Partner

8/10

Excellent

10 Aug 2025

Mark

Lovely hotel on the high street with parking

Leisure Self

6/10

Pleasant

10 Aug 2025

Harry

I had a single room R301 it is probably the smallest hotel room I have ever stayed in. Although the bed was comfortable it was a small single bed which made for a restless nights sleep.

8/10

Excellent

07 Aug 2025

Barry

It was clean, breakfast no longer included. Genarally the noise was a nusuance outside my door and could hear orhers in their rooms and there was a delivery early morning. The ataff were pleasant and polite.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Patrick

Staff friendly and helpful, lovely old building, food excellent

Leisure Partner

2/10

Poor

03 Aug 2025

Sheryl

Location, ok
Bedding was marked, felt dirty. Mattresses very lumpy and thin, done my back in. Lots of dust in bedside table and empty wrappers in dressing table ( see pics) Booked for 2 nights ( wish it was 1) Staff ( owner) miserable, other staff appeared cheesed off but did help. No mention of the dog who freely walked the hotel on the web site. So if you’re afraid / allergic to dogs stay away. Not enough tea,coffee, milk, in the rooms I booked ... lots of sugar though😱 Not enough bath towels in family suite, so paid for family suite and I graded as a twin room . Not child friendly at all. Nothing for toddlers/children to do in the Rooms, I. E books, jigsaw -saw, games, colouring books ( not all toddlers/children watch t.v) Not much on children’s menu . All single rooms are on 3rd floor ( no lift) not good for asthmatics/vunerable. Breakfast food (sausages, eggs, bacon, served up was cold. We Ate out from takeaways. Not enough parking spaces. 25 rooms! Sign at front of hotel states to use the back entrance of the hotel, this meant walking ( with toddler in pram) on a narrow road with no sidewalk, very dangerous as it’s one way and vehicles approached from behind us. No room service, no phone in rooms to call reception, just an emergency mobile number. No assistance offered to help carry luggage to the third floor.
Daughter struggled to take pram to the first floor, receptionist watched as a total stranger helped. Broken window safety lock. No comfort, AVOID! 4* NOT.

Leisure Family_with_children

4/10

Poor

31 Jul 2025

Paul

Crack in bath sink, wood beading on cabinet under sink missing, no blind on one of the main windows opposite shower, unable to take a private shower as window looks out on to high street. stains on towels.generally very dirty bathroom.
No mattress cover on bed can see print on mattress through very thin sheet.very uncomfortable matress.
Furniture in room in very bad condition.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Stella

Clean single room, great for a few night's stay. Downside: widows do not open (restricted) and it was hot!!! Thank you for a fan. It would be great I the windows were not restricted and I could create a draft to air out the room. Staff were nice, it's just the wait time. Maybe it was my own fault as it was busy. Another thing - there was nowhere to put the backpack/ luggage. Could you please provide a bench or something? It would be a great addition to the room!

Leisure Self

6/10

Pleasant

24 Jul 2025

John

Busy pub with rooms in the heart of Bala, so was convenient for my needs.

Room was ok, however the bed was uncomfortable, poor quality mattress, the toilet seat and bowl were dirty and hadn't been cleaned. Only 1 sachet of decaff coffee, could be more.

Rest of the room did the job.

Leisure Self

10/10

Exceptional

23 Jul 2025

Dewan

Nice place to stay

Leisure Partner

8/10

Excellent

21 Jul 2025

Ian

Friendly staff, very helpful, the bar manager and the young barmaid who worked Saturday night, 19/07/25, went above and beyond for me

Self

10/10

Exceptional

18 Jul 2025

Neil

Bala jaunt!

Great stay. Staff were great.
Food was lovely and reasonably priced. Drinks were reasonable as well at the bar. Shower was great.
Location was brilliant.

Self

6/10

Pleasant

18 Jul 2025

Dan

The building is very characterful and very nice. I only had one meal there, a cooked breakfast, that was not nice at all. Bacon like leather, fatty sausages with tough casings and bits of bone in, the black pudding & hash brown were oozing with fat as if they'd been deep fried. I didn't eat there again.
When I tried to have a shower the drainage was so bad the tray overflowed with a torrent of water all over the bathroom floor. I immediately went down to reception to tell them of the problem. the managers response, \"yeah it does that\". Not only could he not be bothered to fix it, there was no warning when I checked in, nor in the room and no apology after it happened. It seems he's quite happy to let the problem persist, damaging the property and leaving other people to clean up instead.

Leisure Self

10/10

Exceptional

13 Jul 2025

Catrin

Lovely room. Clean. Staff friendly. Cooked breakfast was lovely as well.

10/10

Exceptional

12 Jul 2025

Stephen

Hayabusa trip to Bala

Lovely place in a lovely setting, Bala high street was very busy and vibrant lots to see and do , we visited the white water rafting centre which was excellent. Also we rode to the Elan valley to see the dams , a most spectacular sight, weather was amazing if a little too hot even for motorcycling.

Partner

10/10

Exceptional

11 Jul 2025

Debbie

Enjoyed our atay

Leisure Pet

10/10

Exceptional

30 Jun 2025

Raphael

Great stay

Leisure Partner

10/10

Exceptional

29 Jun 2025

Bethan Helen

Really enjoyed our stay, thank you so much to the staff for making us feel welcome. Only issue was the nightclub across the road being loud, but closing the window sorted that. Mot, our dog was very happy and spoilt rotten. Would love to come again. Diolch yn fawr

Leisure Pet

8/10

Excellent

26 Jun 2025

Seamus

Bala is a good location for vising North Wales. The hotel was very good all round and the staff were friendly and importantly efficient.

Leisure Family

10/10

Exceptional

22 Jun 2025

Tim

Convenient Location, Friendly Staff. Recommend

Friends_and_family Friends

8/10

Excellent

21 Jun 2025

tim

Great Hotel, but don’t stray out..

Nice old hotel right in the centre of Bala. Secure off road parking behind hotel for my motorbike. Not much choice of ales. Room was spacious, clean and comfortable. I didn’t try the food as I thought I would mix it up a bit and have breakfast over the road in ‘Hoffi Coffi’ … if you find being served a soup like offering as a cooked breakfast entertaining (tinned tomatoes, beans and a price of bacon and egg swimming around in there) then be my guest and go on in and fill your boots up! Seeing the coffee machine gave me at least some confidence that they could deliver a decent coffee? Alas, I got Nescafé… instant.. I can’t believe that in 2025 this place still exists, wait! I may have wandered into a time portal and popped up in 1983… Curry house up the way a bit was abysmal, that’s another story though…

Self

8/10

Excellent

15 Jun 2025

Tony

A very nice hotel with very friendly staff.
I only stayed over night.
I used the restaurant, the food was nice and the prices reasonable.
A big car park at the rear of the hotel, however not as secure for my bike as I would have liked.
Overall, nice place, I've booked to stay on my return trip from Holyhead on the 28th June.

Self

8/10

Excellent

27 May 2025

Vyshakh

Really enjoyed the stay..

Leisure Family

10/10

Exceptional

26 May 2025

Terry

Quiet, comfortable room.

Leisure Partner

10/10

Exceptional

23 May 2025

David

The white lion hotel

We had a very good comfortable stay with the white lion hotel. Our room had plenty of space very clean and had everything we needed. Would highly recommend.

Friends_and_family Family

8/10

Excellent

22 May 2025

Lesley

Lovely characterful hotel with very pleasant staff. Very limited car parking but we managed to get a space. Good value

Leisure

8/10

Excellent

20 May 2025

Ian

Reception good. Parking a bit limited. Room comfortable. Food good but I would prefer waitress service rather than going to the bar to order food.

Leisure Friends

10/10

Exceptional

13 May 2025

Richard

Plenty of space, comfortable beds and a brilliant shower.

Partner

8/10

Excellent

03 May 2025

Karen

Lovely traditional British pub. Staff were lovely and a nice welcome from Rosie the resident dog!
All single rooms are on the 2nd floor (no lift). The room I stayed in was quite small but clean and very comfy bed.

Leisure Self

8/10

Excellent

27 Apr 2025

Firasat

Location

Leisure Family

10/10

Exceptional

26 Apr 2025

Tariq

Excellent location and friendly staff

Leisure Partner

10/10

Exceptional

24 Apr 2025

Stephen P

Clean, friendly, comfortable and excellent food. Will definitely stay again.

Leisure

8/10

Excellent

17 Apr 2025

Ray

Good clean room on third floor with large walk in shower in en suite.
Could not undo locked wardrobe door but due to inconvenience given two free breakfasts which was appreciated. Not many socket outlets in room and non near kettle. Would not recommend having evening meal due to slow service and quality. Real ale pumps but no real ale on.Parking restricted but we were aware. Staff very helpful.

Leisure Partner

8/10

Excellent

14 Apr 2025

Kay

Nice hotel, spacious rooms & friendly, helpful staff.

Partner

10/10

Exceptional

07 Apr 2025

jeremy

Lovely Bala hotel

Lovely hotel in Bala everything as you'd expect great location and very friendly staff would highly recommend

Partner

10/10

Exceptional

30 Mar 2025

Michelle

Had a great stay at this property. Very clean and had a pleasant stay. Staff very friendly food lovely and breakfast was very good and plentiful. I come here every year for a family event and get together and will be booking to come here again next year.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Rob

Lovely staff and welcoming. Great breakfast!

Self

10/10

Exceptional

24 Mar 2025

Beth

Lovely hotel with friendly service. I really enjoyed it.

Business

10/10

Exceptional

24 Mar 2025

Mandy

It’s a lovely old building. Food stopped at 5 on a Sunday and no cooked breakfast on Monday or Tuesday but free continental breakfast and plenty of cafes and restaurants nearby

Leisure Partner

6/10

Pleasant

17 Mar 2025

neil

Staff excellent 👍/ room not so 😟

Staff were excellent:
Room bit dated - cracked floor tiles in bathroom missing wood panelling.
Brocken sleep due to constant water running down drainage pipes housed in the room 😟.

Business

10/10

Exceptional

11 Mar 2025

helen

Friendly helpful staff. Central in Bala

We booked through hotels.com, but we booked a triple room, as it was cheapest option for a couple and a 20 year old daughter. On check in, there was not a triple room, rather than cancel us, they gave us 2 twins, much to the delight of all of us. Very friendly. Thank you

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Callum

I stayed at the White Lion on my way down from Scotland. Turned out to be brilliant choice. The hotel has fantastic pub and atmosphere. I really liked the staff, very friendly lot. My room was on the top floor, it was spacious, had a great bed, good bathroom and housecleaning. 👍 It’s central to Bala and Bala is a great village.

Leisure Self

8/10

Excellent

27 Feb 2025

Jo

Great stay at the White Lion in beautiful Bala. Spacious , clean and well presented room. Friendly and welcoming staff.

8/10

Excellent

18 Feb 2025

Liam

Nice, clean stay. The bed was comfy. All the staff were friendly and the lady serving breakfast went above and beyond. Would stay again.

8/10

Excellent

14 Feb 2025

Kelly

Had a lovely stay, room was excellent and staff were brilliant. Had a lovely fish supper when we got there and the room was lovely and comfortable. Only negative point was we paid for breakfast and half the cooked items were unavailable, no bacon, no bkack pudfing , no mushrooms and no orange juice. This was such a shame as our stay had been lovely

Leisure Partner

10/10

Exceptional

09 Feb 2025

Suzanne

Warm room on arrival made my day!

I arrived later than I had planned and was very cold as I was on my motorbike on my way to the Dragon Rally. When I arrived in my room, the heating was on and the room was lovely and warm. It really made a difference and was much appreciated. Usually when I arrive at a hotel, the heating is off. Lovely staff, great location and excellent value for money.

Self

10/10

Exceptional

02 Feb 2025

Paula

Excellent central location

Lovely hotel spotless

Partner

10/10

Exceptional

02 Feb 2025

D

A lovely hotel in a beautiful town. Very clean hotel with a great atmosphere. Great staff who made our stay very pleasant indeed.

Partner

10/10

Exceptional

07 Jan 2025

Christine

This was an absolutely perfect stay! The room was adorable and so clean and warm, with lovely supplies for tea and coffee. I was upgraded to a bigger room for free and hosted for dinner at the pub. I would definitely come back to this lovely area. Thanks!

Business_and_leisure Self

8/10

Excellent

10 Dec 2024

Rupert

A great hotel for a work visit. Friendly welcome and service. Comfortable and quiet room. I enjoyed my stay, thank you.

Business Self

10/10

Exceptional

08 Dec 2024

Elise

Nice place very comfortable, dog enjoyed his treat box .

Leisure Pet

8/10

Excellent

24 Nov 2024

Ann

Rokms a bit dated but clean.
Situated on the high street few minutes from lake .

Leisure Friends

8/10

Excellent

08 Nov 2024

Verified traveler

Enjoyable stay in Bala

Convenient hotel in the centre of Bala, historic building which made it interesting. The room was clean and comfortable, rather warm but a fan was provided. Nice modern bathroom. Enjoyed a very good evening meal in the bar.

Partner

10/10

Exceptional

03 Nov 2024

Sarah

Great place to stop with dogs. Room was great and food was fab.

Leisure Pet

10/10

Exceptional

03 Nov 2024

Jeffrey

Comfy clean and nice decor hotel

All good stayed many times before, been refurbished a lot since our last stay

Partner

10/10

Exceptional

02 Nov 2024

Adam

Would stay again

Helpful and friendly staff who went above and beyond what was required. Comfortable beds in spacious room with large modern bathroom and all at a very good price. Hotel smartly and tastefully decorated. A good cooked breakfast set us up for the day.

Friends_and_family Friends

6/10

Pleasant

02 Nov 2024

Gregory

Average hotel

Having ridden through Bale in the Summer on a motorcycle holiday and the place was BUSY, I decided to try an over night stay.
Found The White Lion the reviews on the hotel site were promising so I booked a single room.
One thing to know is you CANNOT check in till 15:00, unlike most places I’ve stayed they didn’t even look to see if the room was ready, was told flatly check in is 15:00.
The car park has VERY limited spaces least one good thing about arriving early even if couldn’t check in I got a parking spot. Checked in about 16:00 was in room 306 thought I was in a single room but was pleasantly surprised it was a small double 😁 the shower was interesting, wasn’t much water pressure but as I was on the 3rd floor that wasn’t surprising. The room for a single was a good size, the facilities were a bit tight there was one sachet of coffee and 2 tea bags and about 50 sugars. The toilet seat was broken and the light flickered, didn’t book the breakfast after reading some of the write ups on trip advisor. When I went out for dinner I noticed the place was empty even though it has a massive restaurant space, after reading the trip advisor comments I understood why.
I wouldn’t stay here again, shame it looks like it has so much potential.

Self

10/10

Exceptional

27 Oct 2024

Stephen

Staff were excellent and the rooms were clean, spacious and comfortable, thank you

Leisure Partner

10/10

Exceptional

10 Oct 2024

Gareth

Parking a concern.

Business Self

8/10

Excellent

08 Oct 2024

Theresa

The hotel was good but the staff didn't let us know that there bsr closed at 10pm

Leisure Partner

8/10

Excellent

07 Oct 2024

Rachel

We were genuine surprised at this hotel. We’d been to one the night better that was awful so went expecting much. We loved it. Rooms spotless, spacious, bathroom lovey… nice and quiet!
We are dinner and breakfast there and both were great! My daughter has asked to go back here next time we go to Wales!

Business_and_leisure Family_with_children

8/10

Excellent

23 Sep 2024

scott

nice hotel

4/10

Poor

20 Sep 2024

David

I'm amazed the manager here still has a job - must know something about someone higher up to keep his job - totally inept. The bar/reception staff on the other hand were super lovely. My complaint regarded the mattress which I could feel the springs through quote badly. The response I had from the manger (via text to the staff, not verbally or directly to me) was that he'd order another mattress and I could have a full refund of the room and find somewhere else to stay. Given this was 5-6pm ish for one night, he undoubtedly knew there weren't going to be other options, but didn't offer apologies (the staff did) nor offer any other solution. I stayed as no choice, then found the TV remote didn't work (except on/off) but given the previous, I couldn't be bothered to tell the manager, he'd probably tell me he'd order another remote. The room also said it had a desk space for work which it did. And a chair. But the bed was so close to the desk that you couldn't fit the chair next to it so you had to sit on the bed and have springs poking into you. Also couldn't be bothered to tell him this. Staff were lovely, hotel was mediocre, manager is a muppet. Lovely town, lovely area, lovely floor staff. Will return to Bala but not here.

Business Self

6/10

Pleasant

19 Sep 2024

Miss

The hotel was clean, the staff were helpful and polite. It was not the hotel's fault but I have mobility problems and although I managed to climb the stairs it was a bit of an effort to do so. I know you're not allowed a lift but it would have been a bonus to me.

Partner

8/10

Excellent

15 Sep 2024

Claire

Lovely hotel with friendly staff

Lovely hotel. Welcoming and friendly staff. Enjoyed the breakfast well presented and good choice. Car park at rear which was handy.

Partner

6/10

Pleasant

15 Sep 2024

Ian