Name: White Lion Royal Hotel
Address: High Street Bala, Bala, GB

6/10

Pleasant

19 Jul 2026

Chloe

Hotel was really lovely! We just had a room which was on the top floor and asked if we could have another fan or the windows to be open more as it was so hot in there. Girl from the bar wrote it down and said she will speak to the general manager but she only works on the bar so couldn’t tell me an answer which was totally fine. She said she would come and tell us an answer however we never had a knock or heard anything which was really disappointing. Our sleep was awful as we were so hot, and wish this could have been resolved as we loved our room and the hotel. Doesn’t seem like anyone was manning the hotel side of the property and the only people we spoke to were bar workers who knew nothing about the rooms. We would stay again but you may need to look into this as it wasn’t fair for us or the bar staff. Room 107- lovely but SO hot. We also left early so couldn’t speak to anyone as we’re off hiking so no one was on reception (again!)

Partner

8/10

Excellent

14 Jul 2026

David

Room was nice and clean, though the bathroom especially was a bit tired. Parking in the pub is very limited and was often full, though on-street seemed fairly readily available. Breakfast bacon roll is best avoided.

Self

8/10

Excellent

14 Jul 2026

David

Bottom line, all things being equal would I stay again? Yes.
Relatively cheap and cheerful albeit quite a \"tired\" accommodation.
Functional but no thrills.
Based on a typical small town high street with a range of shops and beautiful countryside surrounds.

Self

10/10

Exceptional

13 Jul 2026

Joe

Bala is a beautiful place to be, lots of shops, pubs, restaurants and places to walk. The lake is obviously a delight and the steam railway ride is fabulous.

I'd definately stay here again, especially because of the fantastic hospitality I got at the White Lion. I couldn't have asked for more.

Thankyou!

Self

10/10

Exceptional

09 Jul 2026

Gareth

Very clean & sizeable rooms.Could not ask for more.
Stayed here many times & would not hesitate to recommend.

Self

8/10

Excellent

07 Jul 2026

Rachel

This was a good hotel but not great. Room was large but beds not comfortable and shower flooded the bathroom.

Dinner in pub was good. Limited parking available

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Amanda

Good location for us, we wanted to stay in Bala. The room was ok, nice big, comfortable bed and large, clean bathroom, though lots of worn, tired looking parts that needed a lick of paint. The bedside table was actually broken and there was no socket anywhere near the kettle. The bar/restaurant served basic pub food and was really popular, though there are many other pubs, bars and restaurants in Bala. I feel that it was too expensive (we paid a tad under £300 for 2 nights) for a hotel that could do with renovating, though it is a nice old building. I wish I'd realised there another pane of glass over the window as the were a terrible racket from brawling men on the street during the night resulting in minimal sleep. It also would have been nice if more information about local walks could be provided, there were big glossy cards hinting at such activities but no details. I did ask one of the staff but he just pointed and said 'it's over there'

Partner

10/10

Exceptional

02 Jul 2026

Alex

Room was excellent staff where brilliant particularly Neil and the chef on yesterday couldn't do enough for me. Great quiet comfortable friendly place.

Self

8/10

Excellent

30 Jun 2026

Norma

The breakfast arrangement and facility leaves much to be desired and well below expectation for a prime Bala Hotel. Poor quality bacon
However, value for money is good in a hotel screening for modernisation in bedroom furniture which is well dated into the last century. You get what you pay for.
I would love to see this hotel living up to modern expectations.

Partner

10/10

Exceptional

30 Jun 2026

Tim

Making fans available to guests during a heatwave

Self

10/10

Exceptional

28 Jun 2026

Richard

Great stay, staff top notch, food excellent. What more could you ask for?

Partner

8/10

Excellent

26 Jun 2026

Tim

I have stayed at this hotel a number of times this summer, the staff are great, the food is great,and in general the hotel is brilliant.
My only complaint is that not all the rooms have a fan

Self

4/10

Poor

22 Jun 2026

Will clive

Not good with food orders staff need training

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Shamil

Great location, walking distance to the lake. There’s lots of food spots and shops nearby on the high street, the pub isn’t loud or crazy at night so we had a great nights sleep. Building is historic, so has that charm. On arrival one of the beds looked made up, but found lipstick on the pillow and hair in the bed. The staff were great at fixing this, even though he was busy in the bar restaurant. Breakfast was fantastic, full English - the lady who worked alone, she needs a raise, get her some young students to help her out serving. Thanks for a lovely stay!

Friends_and_family Family

8/10

Excellent

09 Jun 2026

John

It was very good value and in a very beautiful area. The maintenance of the building was outstanding. No lift and, at 80, I found that a bit of a struggle. But will return - and breakfast was good value.

Self

10/10

Exceptional

07 Jun 2026

Jill

Perfect for what we wanted, although there were a lot of steps up to our room on the top floor! Large clean room with comfortable beds. The window would have benefited from a good clean though. Lovely staff, decent breakfast and great sunny beer garden which was handy.

6/10

Pleasant

06 Jun 2026

Victoria

Staff were very friendly and helpful. Our room was on the top (3rd floor) and right at the end of a corridor so was very quiet. However, if I was to stay again I would probably ask for a room on a lower floor due to needing to carry all the bags upstairs. The rooms were clean and well-presented with fresh bedding and towels and there had been some refurbishment to the bathroom and room however I would suggest that the hotel uses mattress protectors to keep the mattresses fresh. The complimentary refreshment tray was well stocked with Welsh Brew, water and biscuits. We were also lucky to get a space on the car park at the rear of the hotel which was a bonus.
We didn’t stay for breakfast as we ate in the bar the night before and were disappointed at the quality of the food served.
If you are looking for an overnight stay in Bala then I would not hesitate to stop here but would look elsewhere for longer stays.

Partner

6/10

Pleasant

06 Jun 2026

Stella

Very nice bathroom, large and very clean.
Executive room- large, big comfortable bed, tired furniture, no mini fridge, no iron, no information about hotel, locality local services , no private Wi-Fi, no telephone for service. No air con, room unbearable on hot day.

Handy location for town centre.

Partner

10/10

Exceptional

31 May 2026

Calum

A really pleasant hotel with excellent staff and very clean and handy location for me to book every couple of weekends for work.

Partner

10/10

Exceptional

31 May 2026

Calum

Great hotel

Partner

10/10

Exceptional

31 May 2026

Calum

Great staff and nice and clean hotel

Partner

8/10

Excellent

29 May 2026

Tim

Just one observation to make, during my stay we encountered a heatwave, the availability of a fan would have been appreciated.
Other than that the hotel was excellent.

Self

8/10

Excellent

29 May 2026

Martin

We really enjoy staying at White Lion the rooms are spacious and clean and beds comfortable. Good car park to rear and outdoor seating area to the rear also. Bar is pleasant for drinks. We have stayed here several times already and we’d definitely stay here again

This time the breakfast was disappointing - no longer as good a selection of continental and it was chaotic with people queueing to self serve area. But, as it is optional we just went somewhere else on second day.

Partner

8/10

Excellent

22 May 2026

Ian

Lovely stay

8/10

Excellent

21 May 2026

David

Ideal central location in the middle of Bala High Street.

Not enough parking on site. Small car park (at the rear) already full of people drinking at the pub, so had to park on street instead.

Not enough staff available so had to wait a little to check in.

Room was decent. Plenty of space with a nice modern bathroom suite and shower. Relatively quiet on the third floor, but quite a journey up three levels on an old staircase.

Coffee/tea maker limited to a kettle and a handful of packs of instant coffee and tea bags. Only 4 small pots of UHT milk though.

Breakfast is an additional charge of £10 per person.

Self

6/10

Pleasant

18 May 2026

David

Good size room , excellent shower. Food was hit and miss should have been a Sunday carvery but not done,should kitchen at 4pm on the Sunday no communication to guests. Only 1 cask ale on, ice machine broken.

Partner

8/10

Excellent

15 May 2026

Samantha

Good location.

Partner

10/10

Exceptional

14 May 2026

Geraint

Will definitely be booking again we really enjoyed our stay, Staff very welcoming and helpful along with the locals. Such a beutiful pub/hotel and restaurant and right in the centre of the town too with lots around you to do.

10/10

Exceptional

13 May 2026

Calum

Great hotel, clean and friendly staff. Stay here regularly and always the best place to stay in balla and value for money.

Partner

10/10

Exceptional

11 May 2026

Louise

Friendly staff, clean large room. Shower was bit blocked but nice clean new bathroom.

10/10

Exceptional

10 May 2026

Roderick

Comfortable value for money.

10/10

Exceptional

05 May 2026

Angela

Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink.

Partner

6/10

Pleasant

04 May 2026

Dafydd

Staff weren't warm or welcoming at all during breakfast, felt like I was a hinderance more than a welcomed and paying guest. Someone from the staff let themselves into my room whilst I was in bed. The room was okay and I had parking at the back when I arrived although it was rammed when I got back after being out. Friendlier and warmer staff would make all the difference.

10/10

Exceptional

03 May 2026

Calum

Great place to stay, in a lovely area

Partner

10/10

Exceptional

02 May 2026

Neil

Guiness was excellent. Food lovely.

Self

6/10

Pleasant

30 Apr 2026

Michael

Nothing to be honest.

Self

10/10

Exceptional

29 Apr 2026

Gaynor

Just a nice place to stay, nice people
And new owners who need our support
Been twice now will be back later in the year

Partner

6/10

Pleasant

28 Apr 2026

Ian

Didn't have breakfast so can't comment. Bar staff friendly and real ale, (one), was good. Bar food was typical middle of the road pub grub, not good nor bad, but... meh!
Hotel staff were good and welcoming. All in all, not bad for the money and would stay again.

Self

10/10

Exceptional

26 Apr 2026

Mark

Dinner was great, breakfast was average.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

steven

Breakfast was very good

10/10

Exceptional

21 Apr 2026

Jaime

Staff was extremely kind and helpful. Room was very nice. Great shower pressure.

Self

10/10

Exceptional

21 Apr 2026

sharman

Excellent large clean immaculate room with plenty of tea coffee biscuits etc on clean tray. Clean kettle and cups. Excellent large immaculate bathroom with towels and hand and shower liquid soaps. Bed and bedding clean and comfortable.we had a large dog who was welcomed in all public areas which enabled us to have a great holiday. Large selection of choices at breakfast and at the bar.*****

.

Pet

10/10

Exceptional

19 Apr 2026

Chloe

Welcoming staff on arrival and throughout the stay. The family room was spacious and comfortable beds. Breakfast was great value for money.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Keith

Good food, clean room however

No hot water in the rooms after 18.00Hrs.
No heaters working in the bedrooms.

8/10

Excellent

11 Apr 2026

Roderick

Breakfast not served but ordered. Walked out.

Partner

2/10

Poor

10 Apr 2026

Ewa

No heating in our bedroom an very thin duvets made the night far from cosy

Pet

8/10

Excellent

09 Apr 2026

Sridevi

Good breakfast

10/10

Exceptional

09 Apr 2026

Marco

Superb experience! Huge room and shower room! Excellent value for money.

Self

2/10

Poor

08 Apr 2026

Adam

Arrived at the property after travelling for over 2 hours for a 2 night stay, there was a sign on the desk stating the boiler had broken and there was no hot water. They had known about this for over 24 hours and had not got in touch so we could make alternate arrangements. Due to this we, and the late notice we could not find anywhere else. They also stated they could not give us a refund and this would have to be done through Expedia so we would not of had the money to stay somewhere else anyway. The staff were very nonchalant and care free regarding this and could not answer why we had not been updated earlier, they did not try and help us in any way.

4/10

Poor

06 Apr 2026

Ashleigh

Limited parking at hotel, you’d have to get there early for a space. Checking was easy, not accessible hotel not lifts and a lot of stairs. Location good on high street with lots of shops about. Cleanliness of room was good, paid for deluxe room the advertised ‘king bed’ was two singles pushed together and was very hard, really bad sleep. Told as we arrived that they had no hot water, they told us we could go elsewhere if we wanted but it was a bank holiday weekend and no availability elsewhere no attempt of refund etc. the food at the hotel was poor also.
Hotel is rather dated with fixtures, door locked and struggled to reopen the windows were letting in cold air when closed and an awful banging noise because of the wind hitting them

Partner

2/10

Poor

04 Apr 2026

Piotr

First then we comming no have hot water we ask reception what its going on they answer waiting engineers . We was 2 days by the its nobody fix . Still no hot water then we check in the morning . People then going somewhere check or rooms doors clock because we have like don't work clock thinks .
After 2 h they fix . But anyway I'm personally no recommend thus hotel anyone .

10/10

Exceptional

27 Mar 2026

Michelle

Everything great

10/10

Exceptional

22 Mar 2026

Michelle

Yes it was lovely.3rd floor room i had. Walking round lake up to bala lake was amazing

Self

10/10

Exceptional

05 Jan 2026

Nicola

Excellent staff and service throughout our stay.

Leisure Friends

10/10

Exceptional

25 Nov 2025

David

Spacious clean room and en-suite. Staff quite pleasant.

Leisure Partner

8/10

Excellent

24 Nov 2025

Malcolm

We enjoyed our stay. The place was clean, with excellent en suite shower facilities. The breakfast was plentiful. The staff were friendly and helpful.

10/10

Exceptional

23 Nov 2025

Irene

Room was spotless

10/10

Exceptional

14 Nov 2025

Jolyon

Welcoming staff. Warm in the room and bathroom. A powerful modern shower. Nice toiletries. A hairdryer. Tea, coffee, hot chocolate, water. A comfortable bed with high quality bedlinen, soft towels.

We did not have breakfast, but it is available for £10.Bala lake is not far, we had breakfast in The Loch cafe - recommend!

Partner

10/10

Exceptional

14 Nov 2025

Diana

Car parking onsite super as arrived late Had attic room but it was good, and not tiny as expected for single room, would have liked a small chair but just sat on the bed - no big deal.. Would have liked true coffee packet and asked for swop decaffinated one but they had none despite extensive looking - offered for me to have breakfast coffee in lieu. Ideal place en route for me, welcome super and old worlds Hotel wonderful, thank you very much
.

Leisure Self

8/10

Excellent

10 Nov 2025

Liam

The staff were good, rooms are decent and they’re great with dogs in the bar, restaurant and hotel

2/10

Poor

09 Nov 2025

Gemma

We had an event cancelled by a local venue 24 hours prior to check in due to a very sad and unexpected death, so understandably we didn't fancy driving 4 hours for no reason. Spoke to a lady on the phone at the hotel who said they can't process refunds as Expedia manage everything, but agreed to it if Expedia could do that. They absolutely could but during this process Malady, the hotel supervisor ultimately declined to offer a refund. This is such a sad and exceptional circumstance that I am now out of pocket for, because they seem more interested in lining their pockets than showing compassion.

Business

8/10

Excellent

30 Oct 2025

Paula

We didn’t eat there but the room was clean and cosy , staff friendly all good 👍

Leisure Friends

10/10

Exceptional

26 Oct 2025

David

We had a fantastic stay but did not make it clear that the tea/coffee/ cereal etc was free and we paid for the cooked food

Partner

10/10

Exceptional

20 Oct 2025

andy

Had a comfy one night stay

Self

8/10

Excellent

19 Oct 2025

John

Not for those with limited mobility it’s a very old property but lovely and clean and warm and central

10/10

Exceptional

19 Oct 2025

ROOMANA

Room was large; good view; large ensuite; super clean; lots of teas and coffees.
I didn't have breakfast.
I had evenjng meal: good portion; v. pleasant staff.
Had a lovely time.

Leisure Self

8/10

Excellent

16 Oct 2025

Kevin

Very nice hotel for business use.

Business

10/10

Exceptional

16 Oct 2025

James

Bar fine.

Self

10/10

Exceptional

13 Oct 2025

Just

Hi great quality roon and service

8/10

Excellent

11 Oct 2025

Timothy

Staff and location was great but walls in between rooms are a bit thin.

Partner

10/10

Exceptional

09 Oct 2025

Julie

Our time in Bala was brilliant and the White Lion Royal Hotel was wonderful. Chris greeted us and immediately helped us with a flat tire situation. Jenene served us two delicious meals from their cafe. This 600 year old historic hotel is cared for well. Our bathroom was updated and the bed was very comfortable. Five stars all around!

Leisure Partner

8/10

Excellent

07 Oct 2025

Malcolm

Had to search out parking in town. Room comfortable and bathroom very good.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Jill

Bedrooms were clean but needed some tlc. We were woken by the beer delivery on Wednesday.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Michael

Stopped here before so i new what to expect drink and food average prices, staff where friendly and helpful has always.

Leisure Self

10/10

Exceptional

30 Sep 2025

david

parking a bit awkward with the size of the cars these day not that it bothered m e a lot plenty of parking around the town

8/10

Excellent

26 Sep 2025

Joy

Nice clean room, and comfortable bed

Partner

10/10

Exceptional

22 Sep 2025

John

I arrived from London on the motorcycle and had a warm welcome with a lovely comfortable bed and a very good bathroom with a top class shower. Sadly I arrived too late for their delicious menu as the kitchen closes early on Sunday. But I will be back very soon as I have moved near Chester and Bala is only miles away. Highly recommended. Cheers! John.

Business_and_leisure Self

8/10

Excellent

20 Sep 2025

Kimberly

Good Hotel and restaurant

Large historical building. Friendly, efficient service. Large bedroom, clean, but didn't sleep because room was so uncomfortably hot! Radiators off and fan provided which had on all night which was noisy but couldnt understand why so hot. Slept on top of covers as so hot. However, breakfast lovely and evening meal was exceptional. Convenient, good parking at back and good atmosphere. Would stay again but different room. Not room 108. It was a rainy day so couldnt imagine if a hot day. I think they would have accommodated us if we had told staff but we only stayed for one night after moving daughter into university.

Partner

10/10

Exceptional

12 Sep 2025

Les

Very good.

Very tidy quiet room, comfortable and well equipped. Good shower and plenty of pressure. Breakfast was pretty good too. Value for money. Would stay again if we were in the area.

Partner

10/10

Exceptional

12 Sep 2025

Nicola

Lovely again!!!

Always enjoy staying here must be our 6th time

Partner

10/10

Exceptional

09 Sep 2025

Jake

Travelling for work
Room was great,staff very polite and professional,would recommend
Breakfast was second to none extensive menu and great service,thanks again

8/10

Excellent

08 Sep 2025

Sarah

Location great, room was clean but the mattress was terrible

Self

10/10

Exceptional

24 Aug 2025

alan

Every thing was excellent

Leisure Partner

10/10

Exceptional

23 Aug 2025

Graham

One night relax

One night stay after a few nights camping in a tent. Spot of luxury to finish.

Self

6/10

Pleasant

17 Aug 2025

Gurinder

R

Booked in a hurry and missed the detail it is a pub and the rooms are above the pub. Limited parking at the back but there is off street parking so it was ok. The building looks very beautiful from outside and it is well maintained. Rooms were clean and had basic amenities you expect. Unclear pricing for breakfast left a bad taste. Waited for check in as the staff seemed to be busy with pub. I didnt have dinner so cant comment on that, there are many options on thr high street. Rooms are on 3 floors and there is no lift.

Friends_and_family Friends

8/10

Excellent

12 Aug 2025

Dace

Nice pub hotel, overall good stay. Few things that could have improved overall rating - add a hair dryer to the room. Some of the windows opened out towards the rooftops which is fine, however the roof was littered with rubbish.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Alun G

Just a creaky old building, just needs updating and a Lift as my partner and i were breathless getting to 2nd floor !

Partner

8/10

Excellent

10 Aug 2025

Mark

Lovely hotel on the high street with parking

Leisure Self

6/10

Pleasant

10 Aug 2025

Harry

I had a single room R301 it is probably the smallest hotel room I have ever stayed in. Although the bed was comfortable it was a small single bed which made for a restless nights sleep.

8/10

Excellent

07 Aug 2025

Barry

It was clean, breakfast no longer included. Genarally the noise was a nusuance outside my door and could hear orhers in their rooms and there was a delivery early morning. The ataff were pleasant and polite.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Patrick

Staff friendly and helpful, lovely old building, food excellent

Leisure Partner

2/10

Poor

03 Aug 2025

Sheryl

Location, ok
Bedding was marked, felt dirty. Mattresses very lumpy and thin, done my back in. Lots of dust in bedside table and empty wrappers in dressing table ( see pics) Booked for 2 nights ( wish it was 1) Staff ( owner) miserable, other staff appeared cheesed off but did help. No mention of the dog who freely walked the hotel on the web site. So if you’re afraid / allergic to dogs stay away. Not enough tea,coffee, milk, in the rooms I booked ... lots of sugar though😱 Not enough bath towels in family suite, so paid for family suite and I graded as a twin room . Not child friendly at all. Nothing for toddlers/children to do in the Rooms, I. E books, jigsaw -saw, games, colouring books ( not all toddlers/children watch t.v) Not much on children’s menu . All single rooms are on 3rd floor ( no lift) not good for asthmatics/vunerable. Breakfast food (sausages, eggs, bacon, served up was cold. We Ate out from takeaways. Not enough parking spaces. 25 rooms! Sign at front of hotel states to use the back entrance of the hotel, this meant walking ( with toddler in pram) on a narrow road with no sidewalk, very dangerous as it’s one way and vehicles approached from behind us. No room service, no phone in rooms to call reception, just an emergency mobile number. No assistance offered to help carry luggage to the third floor.
Daughter struggled to take pram to the first floor, receptionist watched as a total stranger helped. Broken window safety lock. No comfort, AVOID! 4* NOT.

Leisure Family_with_children

4/10

Poor

31 Jul 2025

Paul

Crack in bath sink, wood beading on cabinet under sink missing, no blind on one of the main windows opposite shower, unable to take a private shower as window looks out on to high street. stains on towels.generally very dirty bathroom.
No mattress cover on bed can see print on mattress through very thin sheet.very uncomfortable matress.
Furniture in room in very bad condition.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Stella

Clean single room, great for a few night's stay. Downside: widows do not open (restricted) and it was hot!!! Thank you for a fan. It would be great I the windows were not restricted and I could create a draft to air out the room. Staff were nice, it's just the wait time. Maybe it was my own fault as it was busy. Another thing - there was nowhere to put the backpack/ luggage. Could you please provide a bench or something? It would be a great addition to the room!

Leisure Self

6/10

Pleasant

24 Jul 2025

John

Busy pub with rooms in the heart of Bala, so was convenient for my needs.

Room was ok, however the bed was uncomfortable, poor quality mattress, the toilet seat and bowl were dirty and hadn't been cleaned. Only 1 sachet of decaff coffee, could be more.

Rest of the room did the job.

Leisure Self

10/10

Exceptional

23 Jul 2025

Dewan

Nice place to stay

Leisure Partner

8/10

Excellent

21 Jul 2025

Ian

Friendly staff, very helpful, the bar manager and the young barmaid who worked Saturday night, 19/07/25, went above and beyond for me

Self

10/10

Exceptional

18 Jul 2025

Neil

Bala jaunt!

Great stay. Staff were great.
Food was lovely and reasonably priced. Drinks were reasonable as well at the bar. Shower was great.
Location was brilliant.

Self

6/10

Pleasant

18 Jul 2025

Dan

The building is very characterful and very nice. I only had one meal there, a cooked breakfast, that was not nice at all. Bacon like leather, fatty sausages with tough casings and bits of bone in, the black pudding & hash brown were oozing with fat as if they'd been deep fried. I didn't eat there again.
When I tried to have a shower the drainage was so bad the tray overflowed with a torrent of water all over the bathroom floor. I immediately went down to reception to tell them of the problem. the managers response, \"yeah it does that\". Not only could he not be bothered to fix it, there was no warning when I checked in, nor in the room and no apology after it happened. It seems he's quite happy to let the problem persist, damaging the property and leaving other people to clean up instead.

Leisure Self

10/10

Exceptional

13 Jul 2025

Catrin

Lovely room. Clean. Staff friendly. Cooked breakfast was lovely as well.