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Hacienda Don Armando

Barrancas del Cobre · Mexico

Proforthara 5, Junto Al CapsView location

9.4/10Excellent272 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.4/109.4
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda Don Armando

Hacienda Don Armando Boutique & Spa is an intimate boutique retreat in the heart of Creel, the gateway to Mexico’s spectacular Copper Canyon.

Inspired by the warmth and character of a traditional Northern Mexican hacienda, the hotel offers an elegant and authentic escape surrounded by the dramatic landscapes of the Sierra Tarahumara. With just 19 rooms and suites, Hacienda Don Armando combines personalized hospitality, understated luxury and a distinctive sense of place.

Guests can unwind at Nival Spa, enjoy the heated pool and jacuzzi, and discover the flavors of northern Mexico at Taré Restaurant, where regional ingredients and contemporary cuisine come together in a warm, refined setting.

Ideally located for exploring the Copper Canyon, Lake Arareco, the valleys and waterfalls of the Sierra, the hotel is a natural base for unforgettable journeys aboard the legendary Chepe train and adventures throughout the region.

Read more about this hotelShow less

More than a place to stay, Hacienda Don Armando is an invitation to experience the Sierra differently: slowly, comfortably and authentically.

A boutique hideaway in the mountains. A gateway to the Copper Canyon. A distinctly Mexican experience.

Located in Bocoyna, Hacienda Don Armando Boutique & Spa is a 1-minute drive from Craft Arts Museum of the State of Chihuahua and 6 minutes from Valle de los Hongos.

This spa hotel is 2.3 mi (3.7 km) from Valle de las Ranas and 2.5 mi (4 km) from San Ignacio Mission. Stay in one of 19 guestrooms featuring Smart televisions. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Featured amenities include express check-out, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM

Hotel policies

No elevators Professional property host/manager Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from January to December.
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for full breakfast: approximately MXN 250 for adults and MXN 200 for children
    • Pet fee: MXN 320 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Craft Arts Museum of the State of Chihuahua 0.7 km / 0.4 mi
Valle de los Hongos 3.7 km / 2.3 mi
Valle de las Ranas 4.3 km / 2.7 mi
San Ignacio Mission 4.7 km / 2.9 mi
Lake Arareko 7.3 km / 4.5 mi
Recowata Hot Springs 19.9 km / 12.4 mi
Cusarare Falls 24 km / 14.9 mi
Copper Canyon Adventure Park 47.2 km / 29.3 mi
Ruta Canon Trailhead 48 km / 29.8 mi
Ruta Lomo Trailhead 48 km / 29.8 mi
Teleferico Barrancas 48 km / 29.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2020
  • Year of most recent renovation: 2025
  • Total number of rooms: 19
  • Number of floors (main building): 2
  • Annexe (s): 1
  • Number of floors (annexe): 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
Show 50 more facilities & services
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Currency exchange facilitiesExtra charge
  • Garden
  • Concierge
  • Dining area: 1
  • Private pool: 1
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Smoking area
  • Banquet hallExtra charge
  • Air conditioning in Restaurant: 1
  • Breakfast room
  • Conference room: 1
  • Meeting room: 1
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Hot breakfastExtra charge
  • Early bird breakfast
  • À la carte lunchExtra charge
  • Set menu lunchExtra charge
  • À la carte dinnerExtra charge
  • Set menu dinnerExtra charge
  • All inclusiveExtra charge
  • Gluten-free mealsExtra charge
  • Vegetarian mealExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Universal accessibility
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 23 m²SUI.ST
    SUITE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–7 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    SUITE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–7 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 23 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–7 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hacienda Don Armando

    SUITE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–7 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda Don Armando

9.4
Excellent
272 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Kimberly
Complete Lux Life of a stay. Hotel and our room was modern, impressively designed, clean, great hot water pressure and the food and drinks at the restaurant were superb. The pool was clean, beautiful and refreshing. The service was professional, kind helpful as well.
4/10
Poor
10 May 2026
Paula
Establecimiento malo
Cuarto muy sucio
Cama olía a orines 😩
Partner
10/10
Exceptional
21 Nov 2025
elisa
There was someone to meet us at the train station to help with our luggage and provide transportation to the hotel. Clean quiet room. Very nice bed. Reception was quick and efficient.
Partner
8/10
Excellent
15 Oct 2025
Carlos
Not to bad
Leisure Family
10/10
Exceptional
20 Aug 2025
Daniela
Excellent service, clean room and enough space for a comfy stay
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Arturo
Had a great stay
10/10
Exceptional
07 Jul 2025
Jair
Gracias todo perfecto
6/10
Pleasant
09 Jun 2025
Lorena
Very poor internet service. We couldn’t even watch TV because there was no internet signal during the weekend.
Leisure Family
8/10
Excellent
19 Apr 2025
RUBY
No elevator.
Leisure Family
10/10
Exceptional
27 Mar 2025
Eugenia
The staff was simply the best! We had an amazing and lovely experience in this little town!
8/10
Excellent
12 Mar 2025
Burt
Friendly staff
Leisure Family
10/10
Exceptional
19 Nov 2024
Marco
Excellent staff and excellent hotel
Partner
10/10
Exceptional
19 Nov 2024
James
Nice property with room to roam and goid dining.
Leisure Partner
10/10
Exceptional
10 Nov 2024
Joaquin
Clean, safe, confortable and excellent attention of their staff
Leisure Family
10/10
Exceptional
30 Oct 2024
Juan
Muy bonito hotel y el servicio excelente
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
Fernando
Since the moment we walked in, the staff was very friendly and attentive. We were aware we got there way before check in. However, they made us feel at home and as soon as the room was ready, they allowed us to check in. The food here was really good and the activities they offer were really fun and adventurous. Gustavo was a great guide! Fun, funny, and caring. We made a new friend! My wife and I celebrated our 1st year anniversary and we have so many wonderful memories to bring back home. Armando, thank you for making us feel at home. We will definitely come back.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Aron
Great place to stay. Highly recommended
10/10
Exceptional
31 May 2024
guillermo
The people were awesome the place was so pretty the food was good all great would love go back
Leisure Family_with_children
10/10
Exceptional
30 May 2024
Thomas

Everyone should stay here!

Wonderful friendly staff. Excellent food. Just outside of town. If you don’t have a car they can give you a ride in and out of town. Very quiet.
Friends_and_family Family
10/10
Exceptional
02 May 2024
Nels
Comfortable, clean, hot water, A/C, TV, wifi all worked, not always a given in Mexico, Gustavo our tour guide was great, speaks fairly good English
Leisure Friends
8/10
Excellent
27 Mar 2024
Russell

A few issues kept it from being amazing.

The facility is beautiful, clean, and the staff was very pleasant. The food and drinks in the restaurant were delicious. There were a few issues which kept it from being an amazing property.

1. The curtains on the windows are handmade. They are very charming, but do not block out light and definitely don’t fully cover the windows for privacy.

2. The pool lights are very, very bright. Like obnoxiously so. Because the curtains don’t really work, two couples in our group said it was like trying to sleep in a discoteca.

3. In two of the rooms, there was a speaker just outside the doors. The music was too loud and kept going well into the night. We had an early morning getting on the train, so that kind of sucked.

The last thing of note isn’t really a criticism. We knew it when we booked it, but it might be helpful for other travelers: The property is a little outside of the town center. It’s walkable, but it’s maybe a 10 to 15 minute walk to shops and restaurants and it’s in an area without much lighting at night. If you are traveling on El Chepe, you will probably want to arrange car transport to and from the station.
Friends_and_family Friends
10/10
Exceptional
21 Feb 2024
stephanie

Great family stay

We were a group of 7 from 84 to 45 years of age range. We got 3 rooms and the stay was just what we needed. They provided a shuttle to pick us up from the train El Chepe. And we got a tour from them as well as a ride to the airport. Excellent guides and the breakfast that was included was delicious!
Friends_and_family Family
10/10
Exceptional
26 Jan 2024
Jesus

Excelente Servicio!

Muy bonito hotel con todos los servicios. Lo mejor de todo fue la atencion por parte de todos sus colaboradores. Sin duda espero visitarlos pronto.
Friends_and_family Friends
8/10
Excellent
26 Nov 2023
Javier
No hot water in the sink. Took 10 minutes in the shower for water to run before hot water came out. Not good.
10/10
Exceptional
19 Oct 2023
Elias
This hotel is an absolute delight! I was celebrating my father's 73rd birthday and this hotel made it all even more special.
Friends_and_family Family
10/10
Exceptional
26 Sep 2023
David
The staff at this Hotel are exceptional all you need to do is ask and they will accommodate you. The food is excellent the hotel is very clean and well taken care of. The best way I can describe it is a diamond in the rough will definitely stay at this Hotel again when visiting Creel.
Business_and_leisure Partner
10/10
Exceptional
29 May 2023
Jason
A very relaxing place with an historic vibe on the outskirts of town very peaceful, really professional and nice staff. Really good food aswell. Recommend 10/10
Friends
10/10
Exceptional
26 Apr 2023
DIANA
The property has a heated pool and breakfast is included. Its a 15 minute walk to the downtown
Leisure Family
10/10
Exceptional
12 Apr 2023
sandra
The staff is very friendly, clean rooms and prices to their tours and everything they offer very inexpensive.
Leisure Family
10/10
Exceptional
09 Apr 2023
Carlos
excellent
Leisure Family_with_children
8/10
Excellent
26 Mar 2023
Susan
The staff were exceptionally helpful. They went above and beyond regular customer service.
Leisure Friends
10/10
Exceptional
15 Mar 2023
Catherine
Beautiful property and super accommodating staff… absolutely loved it!
Leisure Friends
10/10
Exceptional
20 Feb 2023
Javier
Excellent customer service!!!
Very nice hotel, very clean,
The food was very good!!
They treat you like a vip customer!!!
Leisure Friends
8/10
Excellent
21 Dec 2022
Michelle
For the area it was decent. Staff was friendly enough and helpful. Rooms are lodge-y BUT there are NO spa services available! They need to delete that part. Breakfast was good and included.
Leisure Family_with_children
10/10
Exceptional
30 Apr 2022
Maria C
My family and I had such a great experience staying at Hacienda Don Armando’s. Service was great. We celebrated my parents 44th wedding anniversary and with little time notice they made it special. Very accommodating to all our needs. Would recommend this place to stay.
10/10
Exceptional
28 Feb 2022
cesar
Very friendly. Transportation available at all times.
Leisure Family
10/10
Exceptional
09 Dec 2021
Blanca

What a great experience this was!!!!

Everything was top notch, service, food, cleanliness, coziness, location, value, we even met the owners, awesome people, I’ll definitely recommend this great hotel to everyone!!!!
Friends_and_family Friends
10/10
Exceptional
11 Nov 2021
John
Wonderful. Great service, friendly staff, delicious food and very comfortable and clean rooms. Will recommend to others.
Friends_and_family Friends
4/10
Poor
16 Jul 2021
Verified traveler
The hotel was beautiful but the room was a mess. There was no A/C and the drain wasn't working. Also there is no secure parking and the breakfast had no variety.
Leisure Family
6/10
Pleasant
27 May 2021
Verified traveler
The hotel is really nice, however the staff didn't give us correct instructions as to where the room was. The rooms are named not numbered, so we entered the wrong room. Later as we returned from eating we couldn't get back in the room. No instructions were given as to where the WIFI password was. The parking was on an unsecured dirt lot. BTW the hotel is not finished being built we there was construction materials in both the parking area as well as the end on a balcony. The pool had no water, but the hotel did.
Business Family
10/10
Exceptional
23 Jun 2026
Ericka
El hotel es muy acogedor, limpio y el desayuno delicioso.

Por tiempo no pudimos meternos a la alberca, pero se veia bien.

El centro de creel está a 5 min en auto, la gasolinera esta a 2 min. La ubicación es muy conveniente para los viajeros que vamos de paseo.
Friends
10/10
Exceptional
09 Jun 2026
Jesús Alberto
Excelente hotel para familias, habitaciones cómodas y limpias
Family_with_children
6/10
Pleasant
13 May 2026
Hiram
La estancia fue buena, solo que la piscina estaba sucia al momento que fuimos, el desayuno fue muy bueno, solo que algo confuso ya que cambiaba drásticamente durante los días
Partner
10/10
Exceptional
03 Apr 2026
Angel
Excelente opción para Creel, está un poco alejada del centro y por ello es mejor para descansar. La distancia al centro no es problema para ir y venir pues te recogen de la estación de trenes y te llevan todos los días sin coste al centro. El desayuno casero y bueno y se ajustan a tu horario, por ejemplo si sales temprano a un tour, te hacen el desayuno más temprano. El personal es muy amable y te resuelve todos Los problemas y dudas, además te ofrecen los tours más conocidos a precios razonables. Cuando regrese a Creel me volveré a hospedar aquí
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Reyna yazmin
Excelente servicio
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Francisco
La habitación esta excelente, cuenta con chimenea y el personal muy atentos
Recomendado
Partner
8/10
Excellent
23 Feb 2026
Alexandra Amairany
Limpieza muy buena
Recepción requieren cambiar el turno vespertino a alguien más hábil
Friends_and_family Family
8/10
Excellent
23 Feb 2026
Alexandra Amairany
Limpieza
Friends_and_family Family
8/10
Excellent
19 Feb 2026
Dolores
La habitación impecable, personal muy amable
Solo agregaría como punto de mejora en las amenidades, tal vez una cafetera con sus insumos, eso haría perfecta la estancia; se antoja disfrutar ese ambiente un cafesito, un té disfrutando la vista de la naturaleza.
Family
10/10
Exceptional
28 Jan 2026
Dulce Leticia
En general nuestra estancia estuvo excelente, empezando con la amabilidad y disposición del personal para apoyarnos y facilitarnos lo que necesitáramos. La habitación estaba linda y de súper buen tamaño. El propiedad en general es PRECIOSA!
Leisure Friends
8/10
Excellent
13 Jan 2026
Daniel
Me parecio un hotel muy bonito y cómodo que cumple con el objetivo !
Mi familia y yo no las pasamos bien en los 2 días que estuvimos
Un poco confuso para llegar pero se solucionó
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
PEDRO
Bien limpio
6/10
Pleasant
28 Oct 2025
Roberto Carlos
El hotel es muy bonito; la habitación resultó amplia, cómoda, moderna y limpia. Aunque no tuvimos oportunidad de usar el jacuzzi ni la alberca, ambos se veían en muy buen estado.

Lo único que no me gustó es que la ubicación mostrada en Expedia no corresponde a la real: el hotel está aproximadamente a 1 km de donde aparece en el mapa, en una zona alejada de los restaurantes y de la avenida principal. Esto afectó la experiencia que buscábamos, ya que solo nos hospedaríamos una noche y queríamos algo más céntrico.

Por esta razón, considero que la tarifa es algo alta en comparación con otras opciones que sí están cerca de la calle principal. En resumen, el hotel en sí es muy lindo y cómodo, pero la ubicación publicada en Expedia resulta engañosa.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Julio
Todo el personal de lo mas amable y servicial, las habitaciones muy lindas, limpias, nos gusto mucho, seguro volveremos.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Maria
Todo muy bien
6/10
Pleasant
27 Sep 2025
Nicolle
Nos quisieron valer el desayuno a pesar de que lo habíamos pagado desde la app. Tampoco nos dejaron usar el jacuzzi a pesar de que nos dijeron que cerraba a alas 10. Fue un poco decepcionante
Friends_and_family Friends
10/10
Exceptional
12 Sep 2025
Elizabeth
La hacienda está muy bonita, bien Cuidada es un lugar muy agradable y tranquilo, por las tardes tienen música de muy buen gusto
Partner
8/10
Excellent
25 Aug 2025
Verified traveler
Rústica , excelente servicio
10/10
Exceptional
25 Aug 2025
Ivonne
Tiene un jacuzzi bastante agradable
10/10
Exceptional
17 Aug 2025
Francisco Javier
Excelente lugar, gran vista y el mejor café que he probado en años
Leisure Partner
10/10
Exceptional
17 Jul 2025
Alberto Alvarez
Ok
10/10
Exceptional
02 Jul 2025
Héctor
Excelente trato y servicio. Muy cerca del centro de creel
Leisure Family
10/10
Exceptional
30 Jun 2025
Rosa Judith
MUY LINDO HOTEL CON EXCELENTE PERSONAL.
8/10
Excellent
18 Jun 2025
LUCIA
Muy bonito hotel
10/10
Exceptional
12 Jun 2025
Alvaro
Estupendo
Partner
10/10
Exceptional
30 May 2025
Alonso
Mejor hotel en el que me e hospedado. Habitación, precio, limpieza, atención, comida todo estuvo perfecto
Leisure Partner
10/10
Exceptional
21 May 2025
LUCIA
Hermoso hotel
Leisure Partner
6/10
Pleasant
05 May 2025
Luiggi

No es lo que se ofrece para un hotel 4 estrellas

El check in no se efectuó de la manera acostumbrada porque solo había una persona atendiendo y fue muy informal
Luego me indicaron q no había pagado y fue en el checkin cuando me indicaron que lo hiciera luego
Self
10/10
Exceptional
04 May 2025
luis
Excelente servicio, excelente instalaciones. Ideal para desconectarse
Leisure Partner
6/10
Pleasant
02 May 2025
Lamberto
El servicio muy bien, música muy alto volumen en todo el hotel, imposible descansar, se solicitó que bajaran el volumen pero no lo hicieron.
Mala variedad de desayuno.
Partner
10/10
Exceptional
31 Mar 2025
SONIA

buena estancia

un hotel muy cómodo y su personal muy amable
Friends_and_family Friends
10/10
Exceptional
21 Feb 2025
ARTEMIO
Muy bien
10/10
Exceptional
18 Feb 2025
Rosalinda
Aunque hay pocas opciones de transporte. El personal del hotel te llevan al centro y te recogen cada vez que es necesario con mucha amabilidad y disponibilidad
Business_and_leisure Family
10/10
Exceptional
17 Feb 2025
Isaac
Excelente, un super servicio
Leisure Family_with_children
10/10
Exceptional
12 Feb 2025
Adan
Una gran experiencia, las instalaciones son muy lindas, limpias y tienen todos los servicios, están muy atentos a sus huéspedes y tienen esos pequeños detalles que hacen grandes diferencias, la atención del personal fue magnífica y siempre buscaron llevarnos y traernos de nuestro transporte, muchas gracias!
Leisure Partner
10/10
Exceptional
31 Jan 2025
Zulema
Muy buen trato del personal y limpieza. Los almuerzos muy ricos, solo está poco lejos de las tiendas y restaurantes!
Leisure
10/10
Exceptional
23 Jan 2025
Brenda B

Lindo, acogedor y súper buen trato !!!

Lugar muy acogedor; los trabajadores son muy amables (te hacen sentir como en casa) y agradables; su cocina es “casera” pero muy rica !!! Lo recomiendo ampliamente para hospedarse en Creell
Partner
10/10
Exceptional
03 Jan 2025
Isaac
Es espectacular,, muy amable, muy dispuesta atentos con toda seguridad, repetiría ese hotel

Sube un tema y me lo resolvieron de manera inmediata
8/10
Excellent
16 Dec 2024
Roberto
Buena!!
10/10
Exceptional
29 Nov 2024
Beatriz
Excelente
Friends_and_family Family
10/10
Exceptional
19 Nov 2024
german
Muy bonito y tranquilo hotel y muy buen servicio del
Personal, y el restaurante delicioso
Leisure Family
10/10
Exceptional
18 Nov 2024
Alvaro

Escapada de fin de semana largo

Excelente experiencia, de verdad el personal del hotel nos ofreció una atención espectacular, muy serviciales al momento de resolver cualquier necesidad que pudimos tener. 10/10

El desayuno incluido fue muy bueno, con opciones variadas cada día de nuestra estancia.

Otro detalle que nos sorprendió muy gratamente fue el ponche de cortesía que nos ofrecieron al momento del check in, y que pudimos seguir disfrutando durante nuestra reserva.
Partner
4/10
Poor
27 Oct 2024
carlos
Las instalaciones son razonables, pero dejan que los huéspedes usen el patio interior para hacer picnic, asar carnes y tomar alcohol. Más que un hotel “ boutique “ es un albergue o campamento….NO lo recomiendo . Que lástima!!!
8/10
Excellent
26 Oct 2024
ruben
Buena opción solo la ubicación pero el hotel muy bueno y limpió
Leisure Partner
8/10
Excellent
20 Oct 2024
Patricia
El personal muy amable
Partner
10/10
Exceptional
01 Oct 2024
Yessenia
Muy buen servicio
10/10
Exceptional
04 Sep 2024
Alfonso
Ottima struttura! Personale super gentile e disponibile a risolvere qualsiasi problema o a dare consigli. Hotel nuovo. Ottimo il servizio delle piscina e della jacuzzi, con acqua sempre riscaldata. Ottimo rapporto qualità prezzo. Manca una insegna esterna, per individuare l'edificio. Ci tornerò
Leisure Partner
10/10
Exceptional
21 Aug 2024
David
Fue un lugar placentero.
Leisure Partner
10/10
Exceptional
15 Aug 2024
David
So good
8/10
Excellent
11 Aug 2024
Martha Isela Villanueva
Nos gustó la seguridad, tranquilidad y atencion del personal, muy buenas y bonitas instalaciones, piscina y jacuzzi comodos y limpios, de nuestros inconvenientes es que no contaron con el menú completo durante nuestra estancia, y no hay acceso ni prioridad en recamaras en planta baja para personas con discapacidad.
Leisure Pet
10/10
Exceptional
08 Aug 2024
Jose
Hermoso hotel boutique, mi esposa quedo fascinada. Esta algo retirado del centro pero el hotel ofrece servicio de transporte para llevarte sin problema. Tomamos el paseo en jeep para un picnic increíble por la mañana con mimosas en medio del bosque y fue increíble.
Leisure Family
10/10
Exceptional
26 Jul 2024
Emmanuel
Shelters are not the best.
Leisure Family
10/10
Exceptional
22 Jul 2024
Emmanuel
Exelente
10/10
Exceptional
22 Jul 2024
Gabriel
Ok
Leisure Family
10/10
Exceptional
22 Jul 2024
Alick
Muy bonitas las instalaciones, muy amable todo el personal y la comida del restaurante es muy rica
Leisure Pet
4/10
Poor
18 Jul 2024
JP
Por todo lo que había escuchado del lugar tenía un concepto súper diferente, en general atentos pero hasta ahí, lo demás no fue de mi agrado
8/10
Excellent
17 Jul 2024
Eduardo
Pocas opciones en restaurante para cenar.
Leisure Family
10/10
Exceptional
15 Jul 2024
Ramon
Muy buen trato y muy limpio
Leisure Family
10/10
Exceptional
28 Jun 2024
karla lorena
Excelente atencion por parte del personal en recepcion pero especialmente en el comedor, el servicio fue excepcional, me apapacharon y todo de la mejor calidad!
Leisure
10/10
Exceptional
26 Jun 2024
TOMAS

Muy bonito hotel

Fue un viaje de. Placer y me gustó el hotel,. Personal. Muy agradable piscina y sus alrededores
Partner

Location & surroundings

Hacienda Don Armando
Proforthara 5, Junto Al Caps, Creel, Mexico

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Hacienda Don Armando

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