Name: Newalla Hotel Old City
Address: Kürkçü Kuyusu Sokak, NO:13, Istanbul, 34130, TR

Newalla Hotel Old City

Istanbul · Turkey

Kürkçü Kuyusu Sokak, NO:13View location

20 reviews shown

4/10

Poor

11 Apr 2026

Anika

The reception staff was friendly and helpful. The toilet seat was cracked. There was a double bed and a single bed up winding stairs and a couch that made into a single bed below. It was extremely noisy because the elevator shaft was next to the double bed and the walls were so thin that we heard everything at the reception plus guests waiting by the elevator. However, the worst of all was breakfast. The first morning the cat that “joined” us jumped on the buffet table and grabbed food from the guests’ selection. The same food remained for the guests to eat. Totally unsanitary! The girl cutting the bread, etc. moved the cat outside (although it quickly came back in through the open door) and then continued working without washing her hands. The second morning a vagrant came in to eat. He touched almost every dish and searched through all the bread, filling 2 plates with the bread pieces. When he had eaten all he wanted, he poured the bread back into the bread basket. It was disgusting. Of course we still had to deal with cats the second day as well.

Family

4/10

Poor

11 Oct 2025

Mark

Good:
Really friendly, helpful staff
Aircon works well!
Plenty of sockets
Comfy bed
Fridge in room

Bad:
There was a problem with my room on the first night. I was given an upgrade but only for that night, so I couldn't unpack.
The Lift broke on 2nd day - I was on the 3rd (top) floor and the spiral staircase was dark and slippery.
Only 59% of the fixtures and lights work.
Sockets hanging off the wall (in the bathroom!)
None of the mirrors are hung straight! (A silly point, but annoying)
Rain shower didn't work and most of the taps and pipework covers are missing.
The shower adjustment between scalding and freezing is less than 1mm of movement on a clunky tap.
The pillows are lumpy foam cube filled things. Very uncomfortable.
The bed sheets are rough and starchy.

Self

10/10

Exceptional

19 Jun 2025

Salma

Staff were exceptional

Leisure Partner

8/10

Excellent

15 May 2025

Juan

Walkable distance from Blue Mosque

Leisure Family

6/10

Pleasant

07 Dec 2024

Hatim

Staff were warm and kind but not so easily available. Didnt enjoy the breakfst much, but great suite.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Emma

Fabulous hotel with a great location.

Fabulous hotel in a great location in the amazing Istanbul! The hotel looks like it was recently renovated as all the decoration is very contemporary & funky, whilst also maintaining the character of the old building.
It’s location is great - 15 minutes walk from the grand bazaar, the blue mosque, 5 minutes more to Hagia-Sophia Sofia and then 5 minutes more to topkapi palace.
Directly opposite a train stop which goes to Yenikapi where you can pick up the metro - or you can walk to Yenikapi in about 25 minutes. Metro system is great & easy to use with an Istanbulkart.
Staff were lovely & kept the cafe open for us when we arrived late.
The area feels very alive and full of people going about their daily lives. If you prefer a sterile, tourist area this is not it but it feels absolutely alive and gives you a great feel for Istanbul. They have a cafe underneath or there is a street with many restaurants just around the corner.
Amazing views from the rooftop terrace - overlooking the Sea of Marmara and the blue mosque / Hagia-Sophia / sulimanye mosque.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Khalid

Friendly staff. The sea view in the morning is outstanding and it is a walking distance from the tram station.

Leisure Family

10/10

Exceptional

12 May 2024

Jimmy

Motorbike trip

Stayed for two nights while motorbiking from Scotland to Antalya. Room was perfectly fine for me. Staff were fantastic and really helped me with advice knowledge and getting SIM card for phone.

Self

10/10

Exceptional

19 Apr 2024

Maria Luisa Villachica

Our Newalla stay was perfect, the room distribution was just what we needed, only a few blocks away is a street filled with restaurants, and less than a minute walk away is the train station with quick access to the Topkapi Palace and Galata Bridge. The view are not great, nor the are, it is safe, and clean and people are very friendly, just a little run down. The hotel seemed to be going renovations because our room was in pristine condition, beautiful and well taken care of. Staff was super, super nice, helpful and kind, very responsive and friendly, we wold recommend it for anyone wanting to stay in Old Town. They even bid us farewell with a box of Turkish delights.

Leisure Family

10/10

Exceptional

09 Apr 2024

Nataliia

Everything was great!

Leisure Partner

10/10

Exceptional

18 Jan 2024

ALINA

The hotel is very enough for 2-3 days stay in Istanbul. We had a wonderful sea view from the terracce of the hotel every day. All facilities of the hotel were working properly. WIFI was fast enough. I would like to emphasize that all the staff I met were extremely friendly and helpful. In the evenings, you can take a walk by the seaside or watch the sea from the terrace. All good.

Business_and_leisure Friends

10/10

Exceptional

18 Jan 2024

ALINA

Very good hotel, at the centre of old town, near the historical monuments. Very clean room, with everyday cleaning service. Great sea view. Highly recommended.

Business_and_leisure Friends

10/10

Exceptional

17 Jan 2024

Daria

Very affordable, really good staff, very good beds, very comfortable, I went with my friends, I stayed very satisfied, I recommend it

Business_and_leisure Friends

2/10

Poor

08 Jan 2024

Jaklin

I don’t like it not have reception and the location its very bad

Friends

10/10

Exceptional

29 Dec 2023

Akram

Amazing customer service, good location as the blue mosque and grand bazaar are in walking distance.

Leisure Partner

10/10

Exceptional

10 Nov 2023

Bahar

Exceptional service and cool staff.

10/10

Exceptional

22 Sep 2023

Bayram

Renovated building. Everything is new and comfortable. The staff is very helpful and friendly. The view was great. Thanks. I will be back again

Business_and_leisure Friends

10/10

Exceptional

13 Feb 2026

Hans

Personel çok yardımsever ve girişim sorunsuzdu

Partner

6/10

Pleasant

29 Aug 2025

Burak

Odalar küçük.

Friends_and_family Family

2/10

Poor

24 Jul 2025

Hussein

Dårlig hotel

Personalet var flinke, det er nok det eneste positive ting ved opholdet. Jeg fortryder, at jeg valgte denne hotel. Har specifikt valgt dette værelse med boblebad, men det rusten og faldefærdigt, at vi ikke brugte den en eneste gang. Wc var meget småt, er du en mand på 80 kg, er det umuligt at være i.
Morgen mad var det værste. Har givet 500 kr. par nat. Ikke en billig hotel ift. Hvad man får. Morgen maden var det samme med brød og pålæg. Billeder fra hotellet er misvisende. Hotellet kan ikke anbefales, selv for 200 kr par nat. Jeg føler jeg blev snydt.

Partner