Istanbul Family Apartments

Turkey , Istanbul
ISTANBUL, Muhsine Hatun Mah.Mustesar Sok. Kumkapi-Fatih, 2
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20 reviews shown

10/10

Exceptional

16 Oct 2025

Waseem

We had a great stay at this hotel in Istanbul. The place is very nice and comfortable, and the staff are extremely friendly and helpful. The surrounding area is also good, with a welcoming and safe atmosphere. The hotel even helped us book a taxi to the airport, which made our trip easy and smooth. Overall, a very good experience highly recommended!

Leisure Friends

2/10

Poor

09 Jan 2025

Touraj

Apartment or a joke

Be aware of this apartment/host, such apartment with the images provided does not exist in reality and the neighborhood is not safe. It was a mistake to accept a non refundable payment. When we arrived there on 2nd of January to the address that they provided us we did not find anything. Already 4 days before the check-in we sent messages on the chat channel to the host but we never received any reply back, we tried also calling to the phone number the host provided us but no answer either. The host did not answer any email either! This is a typical FRAUD where a person acts as a host and asking for a non refunable rent and when the traveller visit the place he/she doesn't find anything.

10/10

Exceptional

01 Aug 2024

Khalequzzaman

The staff are very well and friendly specifically the owner is very helpful and friendly.

Leisure Family

2/10

Poor

06 Apr 2024

Saheli

Dirty kitchen area, absolutely terrible and unhygienic

Leisure Family

2/10

Poor

06 Nov 2023

Scott

Give it a miss

It was disappointing from day 1, nobody there at reception - had to get local shopkeeper to remind caretaker to return.
There were no fixtures on the wall - towel rails/toilet paper holder etc - just screw holes in the wall where they had once been. Repairs are patched and made do, rather than secured or remedied. Not a lot of care in the place.
Very rudimentary - basic bed and bathroom with sparsely furnished kitchen - one pot to cook with.
Maid comes once a week (if you're lucky).
The wifi was patchy, sometime out completely for hours.
All sorts of leaks in the plumbing and AC, depends on how tolerant you are of it for the price you're paying.
Thing was, it wasn't as much of a bargain as you'd think, its not close to transport, although you can walk to the Bazaar and Mosques in 10-15min.
Don't eat at the restaurants in the vicinity - they prey on tourists and food was overpriced and terrible.

Friends_and_family Family

8/10

Excellent

04 Nov 2023

Waqas

Improve smells in rooms

Place is very good. Room’s smelly. Center of market and food streets. Every where
Manager is very kind person and helpful to guest. Near blue mosque waking 20 min

Friends_and_family Family

10/10

Exceptional

02 Jul 2021

Verified traveler

Very friendly staff

8/10

Excellent

30 Aug 2020

Yas

Cheap apartments and friendly staff always on site very close to buss route and 10 minutes walk to Grand bazaar and Bayazeed Mosque

Leisure Family

8/10

Excellent

23 Jun 2019

Mahmoud

Good

The stay was good, I really enjoyed the area because it was close to almost anywhere you’d want to go in Istanbul, I’d recommend directions in other languages for foreigners, but overall I enjoyed my stay

Family

10/10

Exceptional

10 Jun 2019

Verified traveler

Our stay was great! Our family enjoyed our time there, we got everything which was needed. It's not very far from tourist attractions.

Leisure Family

6/10

Pleasant

05 May 2019

Verified traveler

Property very tired and needs renovating as lots of things broken/loose/doesn’t work. Like sink was loose, table leg broken and lumpy mattresses and bedsheets had holes in them. Good thing the manager and Yalmas. Amazing service from both

Leisure Family_with_children

4/10

Poor

16 Apr 2019

Amar

I would not recommend it to no one.

I won't stay there again unless I am desperate. Long walk to metro station or tramway . Housekeeper very lazy you have to beg her to change your bed sheets.

Family

10/10

Exceptional

06 Feb 2019

Verified traveler

This hotel is pretty good!!! The staff was so friendly,helpful and kindness!!! I wanna go there again. Thank you.

Leisure Friends

10/10

Exceptional

10 Aug 2018

Karwan

Nice and convenient

It is in the centre

Family

4/10

Poor

29 Jul 2025

Alan

Als ich da ankam,war keiner Strom in diesem Raum aufgrund technischer Probleme aber es dauert nur zwei stunden so ungefähr , obwohl unsere Nachbar Hotels haben alle eigene Strom gehabt!.das fande ich ok! Aber ich habe in dieser Zeit Expedia App bei Kunden Service beschwert, dass in diesem Bereich keine Strom habe ,hat der besetzter vom Hotel sich sofort verändert und war am nächsten Tag nicht mehr freundlich bis letzte Tag.
Aber was war schlecht die Seite Expedia App da ist sehr komisch Kundenservice die haben mich überhaupt nicht beantwortet und komplett ignoriert!!! Ich buche meine Unterkunft immer bei booking ,booking ist super und sehr freundlich und die helfen immer nur habe ich diese mal Fehler gemacht und hier gebucht,Das Apartment war ok man konnte aushalten aber bad war katastrophe!
Deswegen werde ich nie wieder mit Expedia was zu tun haben!!
Ich werde die App blockieren und löschen

Leisure Family

2/10

Poor

11 Aug 2024

Joannis

Ausstattung von Zimmer war schrecklich und Sauberkeit war auch nicht die Welt

6/10

Pleasant

18 Jul 2024

NAGUIB

L’appartement n’était pas propre et nous avons dû faire le ménage nous même. Par contre, la personne de l’accueil était vraiment gentille et très présente quand on avait besoin. Accueil très serviable. Dommage que les appartements soient pas propres et très très vieux avec mobiliers cassé.

Leisure Family

2/10

Poor

22 Dec 2023

Pedro

Espantoso, insalubre, horrendo

Espantosa. Entramos de madrugada con una semana pagada y nos fuimos de ahí a la mañana siguiente. Checking esperando en la puerta media hora porque no habia nadie y eso que avisamos y mandamos itinerario de avión. Pagamos 2 habitación y nos dieron 1 habitación y una cocina con camas. Insalubres y horrendo. Además de no tener nada que ver con las fotos. Estoy deseando leer los comentarios desde el hotel que he leído algunos que no tienen desperdicio, ya que no admite las críticas.

Friends_and_family Family

10/10

Exceptional

04 Aug 2023

Necdet

Für Familien mit Kindern in Ordnung

Leisure Family_with_children

8/10

Excellent

08 May 2021

Verified traveler

Le séjour en Turquie s'est très bien passé. C'est un pays que j'aime beaucoup, c'est la troisième fois que j'y retourne. Le propriétaire est très gentil et à l'écoute...les chambre sont raisonnable, le nécessaire est présent...par contre la propreté, c'est une autre chose....vraiment décevant...

Friends_and_family Family