Name: Dorma Reina Isabel
Address: Paseo De La Estacion, 17, Avila, 05001, ES

10/10

Exceptional

27 Jul 2026

Rosa

Good stay

10/10

Exceptional

31 May 2026

Rodrigo

Crean room, staff and breakfast were excellent

Self

10/10

Exceptional

30 May 2026

Rodrigo

Excelente hotel, limpio, muy buena atención, ubicación perfecta y desayuno 👌

Self

10/10

Exceptional

15 May 2026

Rodney

Property was perfect for the price. Could use updating. No plugs to charge devices

Partner

8/10

Excellent

04 May 2026

Liubov

It’s a simple hotel, good bed and pillows. Good breakfast. Parking is outside of the hotel for extra charge or paid street parking from 10 am.

Partner

10/10

Exceptional

28 Mar 2026

Alfredo

Excelente Servicio de Cele y Hugo y todo el personal

10/10

Exceptional

23 Mar 2026

Anthony

The staff and breakfasts were excellent.
The parking was nearby but not the best.

Partner

10/10

Exceptional

15 Jan 2025

Hong

Good breakfast with variety of food

Leisure Family

10/10

Exceptional

28 Sep 2024

Andrei

Great

Spaceous room and bedroom. Breakfast is ok.

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

Tracey

Hotel was lovelt

Hotel was lovely, staff were helpful and friendly. Breakfast was great with a fantastic selection. The only let down was parking was horrendous. It took us over an hour to park and there was no availability near the hotel. Not an ideal situation for the elderly.

Partner

10/10

Exceptional

08 Sep 2024

Marive

Beautiful hotel and the area very nice … people awesome

Leisure

4/10

Poor

25 Aug 2024

GEORGE

No private, free or paid, car parking available by hotel was a real pain, furthermore street parking is allowed for a max 2 hrs...
No idea why but whilst my car was a compact sub, reception indicating my car is too big for hotel private car park on the other hand I noticed that several other guests driving in and out car park with similar car dimensions!
Bedroom window is a serious hazard, very dangerous while opening and closing!!!

Leisure Self

10/10

Exceptional

11 Jul 2024

Ana

Excellent value

Convenient location and perfect for a good rest.

Friends_and_family Family

10/10

Exceptional

16 May 2024

Emmanuel

Wonderful hotel and buffet staff. Thanks!

Leisure Partner

10/10

Exceptional

28 Mar 2024

Kem

Had an excellent breakfast buffet and the staff gave great information about what sites to see.

Leisure Partner

10/10

Exceptional

25 Jul 2023

Christiane

Great little hotel in Avila

We were quite a large group and the hotel were very accommodating. The place is well kept and clean. The breakfast offers a good spread. Close to the walled city of Avila, just a 10-15 min walk away.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2023

Nikki L

Friendly and accommodating staff, close to train station but not far from the city walls (short walk)

6/10

Pleasant

15 Mar 2023

Lee J.

3 nights in Avila

We chose this hotel due to its very close proximity to the train station. Very convenient for train arrivals. About an easy 15 minute walk from the old walled city centre. The room was smallish but had a very nice bathroom. The front of house staff were very helpfull and friendly. The beds comfortable. Unfortunately, windows dont open and the hvac system only blew warm air. Consequently, the room was very stuffy. So beware. Also there is absolutely no soundproofing. So every plumbing noise, footstep, and conversation from adjacent rooms is very intrusive. Ear plugs for sleeping are a requirement.

Partner

10/10

Exceptional

05 Nov 2022

Linda

The staff was very kind and willing to help us out. We had to leave early due to an early train, and she wanted to make sure that we had food to eat. So, she had a picnic set up for us to take with us since breakfast was included with our room. It was very nice of her to go the extra mile.

Leisure Family

8/10

Excellent

21 Nov 2021

John

Nice place to stay

The hotel itself was very good but a little out of the city centre. It was a fifteen minute walk to the city walls. If you came by train or bus it was conveniently positioned close to the appropriate station.

The reception staff were very helpful.

The breakfast was basic but only cost 10 Euros. On the second day I have breakfast in the ground floor cafeteria which I though was much better for a light start to the day.

The room was comfy. Heating worked well and easy to adjust.

Self

10/10

Exceptional

15 Oct 2021

Derek

A business trip - location of the hotel was excellent close by to many forms of public transport. Within walking distance of old town. All in all I would definitely stay here again

Business

10/10

Exceptional

12 Mar 2020

Susan

Nice hotel, a little dated. Need room card to turn on lights which was a little weird, but good breakfast and comfortable beds.

Friends_and_family Family

10/10

Exceptional

27 Sep 2019

Abiezer

Discovering The Walled City of Avila.

This hotel is a short walk from the Avila Renfe station. It mattered to us because we were 9 with luggage and didn’t want to walk much or take a taxi. The staff was very friendly and accommodating to every request. The rooms were very comfortable. The hotel has a cafeteria on the first floor with very reasonable prices.

Friends_and_family Friends

10/10

Exceptional

14 Sep 2019

Nelson

Well located brilliant hotel.

Although the hotel is not a big hotel, it is brilliant. The lobby is beautiful, even the breakfast room is beautiful. The front desk staff, Laura, is very nice and helpful. The hotel room is not big but is clean and comfortable. The hotel is well located, only a few minutes walk to the attractions.

Partner

10/10

Exceptional

20 Dec 2018

Verified traveler

Memorable stay, will recommend.

It was a very memorable stay, front desk staff was very helpful and personal. She recommended places of interest and enquired how was our visits to the places when we checked out the next morning.

Location is a plus point, just 2 minutes walk from the train station and nice 10 minutes stroll to the old town and city wall.

Room was spacious and decorated like a palace. Clean room.

Breakfast was good even though there wasn’t many guests during this low season, the spread was done nicely.

Partner

6/10

Pleasant

29 Apr 2018

Verified traveler

Not working A/C, outdated room

You can not stay in the hotel, which does not have working A/C. The heat was on while outside temperature was about 65F and inside temperature was around 80F. The A/C could not be turned on while the heat was on. That made the room unlivable. The room was warned and long past due for renovation. I would not give this hotel even 2 stars.

10/10

Exceptional

23 Jan 2018

Janet

Excellent hotel ,brilliant booking in and parking (Sunday)free ,a few good places for o eat

Partner

10/10

Exceptional

20 Jan 2018

Aiko

Really comfortable

The reception staffs are all friendly and helpful. The room was very cozy and clean, not very big but enough for two persons. It’s quite close to Ávila station and walkable to the castle walls (15minutes). Highly recommend!

Partner

8/10

Excellent

11 Oct 2017

Antonio

We stayed as a family using 2 rooms. One room was warm for sleeping but otherwise clean and functional

Family

4/10

Poor

19 Aug 2015

Ana

I don't know who gave this hotel 4 stars...

This hotel was a huge disappointment. I don't know where they got the 4 stars... The entrance was full of garbage, papers, and cigarette leftovers; nobody cleans it. It was like a ghost hotel, the breakfast buffet was really poor and I had to go to the reception to ask if they could send someone to refill the trays, even if it was one hour before closing time... it was hard to find personnel.

Family

6/10

Pleasant

15 Aug 2015

Javier

OK hotel. Good hotel but a little outdated

The hotel was OK. The room was clean although, in general, could use an update. The hotel is located outside of the city walls, but it is well located. A 10-minute walk will take you to the cathedral. Ávila is a small town, so everything of interest is within walking distance from the hotel.

Family

6/10

Pleasant

18 May 2015

Verified traveler

Historic visit

Stayed at hotel to visit to the old town of Avila. Room was good but on noisy thoroughfare and as air con was ineffectual needed window open

10/10

Exceptional

12 Apr 2015

ed

Clean, comfortable and classic

It is a nice stay. Most of the staff can manage with minimal English and one is fluent. The most impressive is that it is a classic hotel unlike its modern counterparts.

10/10

Exceptional

15 Jul 2026

Rodrigo

Ótimo hotel. Bem localizado. Ao lado da estação de trem e de ônibus. Café da manhã muito saboroso. Quarto excelente. Staff educado. Vale a pena.

Partner

6/10

Pleasant

07 Jun 2026

paula

Este hotel está clasificado como 4 estrellas ,no lo es.
Es un edificio antiguo con gran potencial pero le falta Mantencion y entrenamiento al personal.
No nos comunicaron que el estacionamiento tenía un costo de 13 euros por día . Cuando expliqué que no se especificó este valor al momento del check in la Sra de recepción no tuvo la actitud adecuada .
El personal del bar carece de entrenamiento y no hay muchas opciones ,considerando que es un hotel 4 estrellas .
El desayuno tampoco es de un buen nivel sin embargo los jóvenes que atienden son muy amables.
Nos quedamos previamente en Dorma Los Linajes que está clasificado como 3 estrellas ,en nuestra opinión Los Linajes debiese ser 4 estrellas ,una atención totalmente diferente por lo que vimos. Claramente los Dorma no están estandarizados en muchos de los detalles de atención al cliente.

Partner

10/10

Exceptional

17 May 2026

Joao

Tudo muito bom. Perfeito

Friends_and_family Friends

10/10

Exceptional

02 May 2026

MANUEL

Hotel situado a 10' del casco histórico, tranquilo y con parking (fundamental). Y a un minuto andando se encuentra la cafetería Castilla para tomar un excelentr desayuno.

Partner

6/10

Pleasant

13 Apr 2026

Jose antonio

El desayuno es de baja calidad

Self

10/10

Exceptional

09 Mar 2026

Maruquel

Buena ubicación muy cerca de la Estación de trenes.
Área con opciones de restauración y para los amantes de caminar está a pocos minutos caminando (15 minutos) de la ciudad amurallada.

Partner

10/10

Exceptional

16 Feb 2026

Jessica

Personal muy amable, y el hotel era estupendo, muy contentos con nuestra estancia allí.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Jesus

Muy majos en Recepción

Business

10/10

Exceptional

10 Jan 2026

Carla Fernanda

Adoramos nossa estadia. A equipe do hotel é muito gentil, o quarto muito confortável e a localização do hotel é excelente

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Cristiano

Café da manhã variado e delicioso.

10/10

Exceptional

02 Jan 2026

chinshiou

乾淨，服務佳

10/10

Exceptional

22 Nov 2025

victor manuel

Personal, habitación desayuno

Business

8/10

Excellent

10 Nov 2025

Raimundo Jose

Atendimento, conforto, café da manhã, localização

Partner

10/10

Exceptional

17 Oct 2025

jose

Hotel incrível, voltamos no tempo, atendimento maravilhoso, café perfeito, com tudo que vc passa, uma banheira incríveis, banheiro muito bom, cama muito boa, suite maravilhosa, recomendamos.

Partner

10/10

Exceptional

06 Oct 2025

Luis

Habitación limpia, personal amable, restaurante buen precio el buffet

Leisure Family

8/10

Excellent

29 Sep 2025

Claudia

Café da manhã farto com excelente variedade. A suite Júnior é espaçosa, limpeza correta, mas infelizmente ficamos em um ao lado do elevador e o ruído foi um incômodo. Possui estacionamento a 14 euros à noite. No entorno há estacionamento rotativo fácil e preço mais em conta. A decoração do hotel é datada e a recepção tem carpete. Em compensação a equipe do checkin é sensacional, duas moças muito simpáticas, prestativas e com muitas informações que nos auxiliaram. Parabéns a elas.

Partner

8/10

Excellent

29 Sep 2025

Martin

Gutes Hotel mit Tiefgarage

Partner

8/10

Excellent

17 Sep 2025

Daniela

Excelente atencion del personal, bien ubicado y buen precio

Leisure Family

8/10

Excellent

05 Aug 2025

Maria Jose

Estancia corta pero agradable

Leisure Partner

10/10

Exceptional

09 Jul 2025

Luis Garcia

Boa localização

A localização do hotel é muito boa, pois pode-se conhecer as principais atrações da cidade a pé.
Para uma cidade pequena como Avila, o hotel é bem interessante.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Noriko

ホテルはÁvila Bus StationからもEstacion Avilaからもとても近いので、タクシーを使わず徒歩でたどりつくことができます。そしてバスセンターや駅から近いにも関わらず周囲は1日中静かなので、ぐっすり眠ることができます。観光名所のある旧市街へも、散歩を楽しみながら10分くらい歩けばすぐに行けます。
ホテルの朝食は美味しく種類も充実しています。
また観光から帰ってお腹がすき何か食べたい時には、親切なホテルのカフェが待っています。スペイン語でオーダーできない私たちでしたが、カフェのスタッフたちはとてもフレンドリーで、お酒も食べ物もおいしく、特に彼らが見繕ってくれたタパスは素晴らしかった。家庭的でホッとする優しい味でした。どうもありがとう！
実は私がこのホテルを使うのは3回目でしたが、毎回スタッフの温かいもてなしにほっとして「また来たい」と感じます。
モダンなホテルが好きな方には向かないのかもしれませんが、私はアビラのこの親切なホテルが大好きです。そのため、大好きなアビラを観光する時はもちろんセゴビアや近くの観光地に行く時にも、レイナイザベルを利用しています。

10/10

Exceptional

08 Jun 2025

Claudio

Todo fabuloso

Friends_and_family Family

2/10

Poor

06 Jun 2025

HUAWEI TECHNOLOGIES

Recepcion antipatica

Business

10/10

Exceptional

01 Jun 2025

JUAN CARLOS

Hotel cómodo si vas en tren al estar al lado de la estación. Silencioso y especialmente coqueto.

Business

10/10

Exceptional

26 Apr 2025

Oscar

Todo excelente

10/10

Exceptional

15 Apr 2025

Christian

Habitaciones muy acogedoras, excelente recepcion y personal muy amable.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Alberto

Bien situado.A 10 minutos del centro. Pudimos aparcar cerca en una zona de no pago. Habitación correcta. Única pega, que el cuarto de baño olía a tuberías. Por lo demás, bien

Partner

10/10

Exceptional

01 Oct 2024

Daniele

Excelente, funcionários atenciosos, bem localizado, café da manhã ótimo.

Leisure

10/10

Exceptional

30 Aug 2024

Ximena Alexandra

La atencion del personal estupenda, las indicaciones todo muy bien aparte la limpieza, volveriamos a repetir

6/10

Pleasant

28 Aug 2024

Joaquin

Decoracion

Leisure Partner

8/10

Excellent

25 Aug 2024

Gina

Los dulces al llegar fueron un gran detalle.

Leisure Family

8/10

Excellent

18 Feb 2024

José Javier

Sitio céntrico y tranquilo

10/10

Exceptional

14 Feb 2024

Verified traveler

Genial

Business

6/10

Pleasant

07 Feb 2024

Verified traveler

Correcto

Business

8/10

Excellent

17 Dec 2023

Nerea

.

Leisure Partner

10/10

Exceptional

22 Aug 2023

UBALDO

CUENTA CON EXCELENTES TRABAJADORES

Business Family

10/10

Exceptional

17 Jun 2023

María Inmaculada

Todo perfecto

Business Self

10/10

Exceptional

30 Dec 2022

EUGENIO J

Excelente, Informamos

Partner

10/10

Exceptional

03 Sep 2022

Dario

Genial, muy buena la habitación, buena cama y almohadas. La ducha es tina, un poco reabalosa.
El desayuno delicioso. Todos muy amables.

Partner

10/10

Exceptional

05 Jul 2022

Pilar

Escapada urbana

Personal muy agradable, excelentes instalaciones, bien comunicado

Partner

8/10

Excellent

15 May 2022

PHILIPPE

Hôte 4 étoiles ?...

Accueil parfait, personnel très sympa et disponible. L'hôtel est correct mais l'insonorisation des chambres laisse à désirer, ne comptez pas faire de grasse matinée ! On entend le bruit des personnes qui parlent dans le couloir, salle de bain des chambres voisines... rapport qualité prix correct.

Friends_and_family Family

10/10

Exceptional

12 Jan 2022

Cesar A

Excelente acomodação e serviço

Foi uma estadia incrível. Como se nao bastasse o alto nivel de qualidade do hotel (alem de super confortável, estava em bom estado de conservação) fui muito bem atendida pelas recepcionistas Ale e Maria. Atenciosas, solicitas e muito simpáticas. Não sei se voltaria a Ávila, mas gostaria wue todas as minhas experiências hoteleiras fossem assim.
O hotel era muito próximo da estacao de trem, ainda que todo dia tivesse que caminhar um pouco mais ao centro, a sensacao de carregar malas por apenas 150m é impagável.

Partner

8/10

Excellent

08 Dec 2021

Alvaro

Habitación en hotel céntrico. Desayuno muy completo pero hotel un poco obsoleto. Personal muy agradable y servicial en todo momento

Partner

10/10

Exceptional

20 Mar 2021

Juan

Buen hotel. Excelentes personas trabajando en el

El personal del hotel (con todas las que hable), no pueden ser mas simpaticas. El trato es excelente y amigable. Da gusto hablar con personas asi.

Business

10/10

Exceptional

08 Mar 2020

Verified traveler

Muy bien

La habitacion muy comoda limpia y de calidad. No me gusta que la mampara del baño sea corta y se mueva porque pones todo perdido pero es por poner una pega todo lo demas bien garaje privado y bien situado.

Self

8/10

Excellent

06 Mar 2020

H.Yoshizawa

駅からもバスターミナルからも徒歩圏内で、旧市街へのバスもこのホテルの前にあるバス停から利用できます（１€）。
部屋も清潔で使いやすかったですが、一つ難点なのが、壁が薄いのか隣室等の生活音が良く聞こえること。丁度土日にかかるときに宿泊して、宿泊者も多かったからだとは思いますが、それにしてもよく響きました。
それ以外は良いホテルだと思います。

Leisure Self

10/10

Exceptional

17 Nov 2019

Anders Mattias

Good stay

Excellent location near bus and train station. There is Aldi and Lidl nearby also. Walking distance to old centre.
Hotel is nice and clean.

Self

8/10

Excellent

12 Nov 2019

Esperanza

Acogida exquisita

Estancia muy agradable, todo el personal excelente. Las azafatas de recepción y de comedor insuperables.
Tenéis q poner un porcentaje de habitaciones con ducha de plato.Para mi vital, por seguridad.

Self

8/10

Excellent

04 Sep 2019

Verified traveler

Unterkunft gut gelegen, nahe Altstadt; ruhig, gutes Frühstück, sehr netter Empfang; haben viele Informationen betreffend Sehenswürdigkeiten in Avila erhalten.

Leisure Family

10/10

Exceptional

15 Jul 2019

Elena

Agradable estancia

El hotel nos ha encantado y el trato súper cercano y amigable. Altamente recomendable

Partner

8/10

Excellent

01 Jul 2019

MIGUEL ANGEL

Cómodo

Cómodo y agradable ; entorno urbano; breve paseo hasta el centro de la ciudad.

Partner

8/10

Excellent

06 May 2019

Jean-Francois

Chambre avec odeur de cigarette

Très bien, propre, bien équipé mais odeur de cigarette dans la chambre tenace.Personnel très bien.

Partner

10/10

Exceptional

29 Apr 2019

Luís Fernando

Tudo Perfeito!

O hotel é muito bem localizado, perto da estação de trem renfe, perto de supermercados. Com uma agradável caminhada se chega nas muralhas, onde estão as principais atrações turísticas, muitas lojas para compras, restaurantes, cafés. O atendimento dos funcionários é excelente. Café da manhã muito bom. Quartos bons, em ótimas condições e muito limpo. A internet funciona perfeitamente. Muito satisfeito! Obrigado!

Friends

10/10

Exceptional

22 Apr 2019

Esther

Vacaciones

Sólo estuvimos una noche, todo muy correcto y desayuno completo.

Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

La recepción. Las señoritas que estaban en la entrada fueron un dechado de amabilidad y atención.

Business_and_leisure Family

10/10

Exceptional

24 Feb 2019

Victor

Un hotel muy bonito y bien cuidado, el personal muy amable, lo recomiendo.

Leisure Partner

10/10

Exceptional

08 Dec 2018

Verified traveler

โรงแรมใกล้สถานีรถไฟมากเดินแค่100เมตร และยังเช็คอินได้ก่อนเวลา ห้องกว้าง เตียงใหญ่นอนสบายมาก มีอ่างอาบน้ำ

Leisure Partner

10/10

Exceptional

23 Nov 2018

Sérgio

Ótima

Partner

10/10

Exceptional

13 Nov 2018

Daniel

Me ha encantado la estancia en el hotel Reina Isabel y su ubicación al lado de la estación de tren.

8/10

Excellent

05 Sep 2018

Verified traveler

Bastante bien

Bastante bien todo. Un poco alejado del centro, pero cerca de la estación del tren, que era lo que buscábamos.
Recomendable

Partner

8/10

Excellent

29 Aug 2018

MARIA BEATRIZ

Hotel céntrico, parking cerca

Hotel bien cuidado ubicado cerca del centro, ideal para moverse a pie.
Lo mejor sin duda fue el poder aparcar gratis el coche cerca de la estación de tren.

Friends

8/10

Excellent

28 Jun 2018

ks

交通の弁がよく拠点として利用

アビラの観光では少し歩く必要があるが、サラマンカへ日帰りで観光が出来た。鉄道を利用しての旅行ではストレス無く移動できる距離のホテルをいつも利用している。荷物を置いてから自由に観光するには便利。

8/10

Excellent

03 Jun 2018

F Javier

Excelente relación calidad precio en Ávila

Hotel con instalaciones modernas y confortables. Habitación de buen tamaño, camas muy cómodas. Excelente atención. Buen desayuno

8/10

Excellent

08 May 2018

Mariana

Hotel super confortável

Check in e Check out eficientes. Quarto limpo, espaçoso e confortável. Fora do casco histórico, porém fizemos tudo a pé e sem esforço. Destaque para o atendimento de Laura, uma simpática jovem que não tira o sorriso do rosto e muito cordial.

8/10

Excellent

02 May 2018

Elena

En general muy bien

El personal muy amable, la habitación y baño amplios, la cama gigante. En general todo perfecto. La decoración muy muy clásica, lo único que no nos gustó.
Puedes aparcar en la estación que está al lado, de forma gratuita. Repetiría.

Partner

10/10

Exceptional

08 Apr 2018

José

Surprendente

A cidade de Ávila é espetacular. Tem tudo o que os turistas gostam (história e gastronomia) além de ser muito tranquila. E o hotel Reina Isabel fez esse passeio ser ainda mais especial.

Family

10/10

Exceptional

29 Mar 2018

Verified traveler

Muy buena calidad precio. Fuera de la muralla pero a un paseo de la entrada. Se puede aparcar gratis en la estación de trén a 200 mts.
Desyuno magnífico. Trato del personal muy bueno.

Family