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Hyatt Place Johor Bahru Paradigm Mall

Malacca Johor and South · Malaysia

Jalan Mewah Ria 2View location

9.0/10Excellent446 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Johor Bahru Paradigm Mall

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 202 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

With a stay at Hyatt Place Johor Bahru Paradigm Mall in Johor Bahru, you'll be a 1-minute drive from Paradigm Mall Johor Bahru and 8 minutes from Aeon Mall Bukit Indah.

This hotel is 7.6 mi (12.2 km) from Johor Bahru City Square and 6.8 mi (10.9 km) from KSL City Mall. Make yourself at home in one of the 202 air-conditioned rooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 32.50 for children
    • Covered self parking fee: MYR 6.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

Paradigm Mall Johor Bahru 0.1 km / 0.1 mi
Sutera Mall 1.8 km / 1.1 mi
Angsana Johor Bahru Mall 4.1 km / 2.6 mi
Mydin Shopping Centre 4.7 km / 2.9 mi
Danga Bay Park 6.6 km / 4.1 mi
Beletime Danga Bay 8.1 km / 5.1 mi
Hutan Bandar MPJBT 8.6 km / 5.3 mi
Aeon Mall Bukit Indah 8.8 km / 5.5 mi
Lido Beach Country Garden 9.2 km / 5.7 mi
Universiti Teknologi Malaysia 9.4 km / 5.9 mi
Tan Sri Hassan Yunus Stadium 9.7 km / 6 mi
Johor Golf and Country Club 10.3 km / 6.4 mi
Holiday Plaza 10.4 km / 6.4 mi
Sultan Ibrahim Stadium 10.5 km / 6.5 mi
Taman Merdeka 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 202
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Shop
  • Banquet hall
  • Children’s swimming area
Show 3 more facilities & services
  • Breakfast
  • Snacks
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN POOL VIEWTWIN • POOL VIEWTWN.VP

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    TWIN POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEW KING BEDDouble or Twin • POOL VIEW KING BEDDBT.KG-VP

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Johor Bahru Paradigm Mall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Johor Bahru Paradigm Mall

9.0
Excellent
446 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Kasmah
Hi. We had a pleasant and wonderful 3 day stay in Hyatt Place JB. Clean hotel.Most amazing all hotel staffs are friendly and helpful. Thank you so much. Will come again ⭐️⭐️⭐️⭐️⭐️
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Muhammad Imran Bin
I had the pleasure of staying at Hyatt Place Johor Bahru with my family, and I wanted to express my sincere appreciation for the outstanding hospitality we received throughout our stay.

A special thank you goes to Lawrence, Front Office Manager and the team for organizing such a thoughtful birthday surprise for my daughter. The effort, attention to detail, and genuine warmth made her feel incredibly special.

We look forward to returning to Hyatt Place Johor Bahru in the future and will gladly recommend the hotel to our family and friends.
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Susan
Overall the stay is pleasant. Room is spacious and clean.
Family_with_children
10/10
Exceptional
01 Jul 2026
Tung
Will definitely come back again .
10/10
Exceptional
22 Jun 2026
Deng Kiang
Integrated with shopping centre. Clean and comfortable room. Nice bar to have a quick drink at night. Great pool.
Family_with_children
10/10
Exceptional
21 Jun 2026
Wei Ming
Very nice and spacious room. Loved the modern design. It is situated within a mall which makes it very convenient.
Friends_and_family Friends
10/10
Exceptional
17 Jun 2026
Pauline
Room was clean and spacious. Requests were acceded. Location is perfect with all the food and amenities directly accessible via Paradigm Mall. Everything was pleasant.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Han Chong
Nice hotel on top of a mall
8/10
Excellent
29 May 2026
Melody
Great location, next to Paradigm mall with lots of amenities for young children
Friends_and_family Family
10/10
Exceptional
16 May 2026
Ai Ling
Very conveniently located within the Paradigm Mall basically all-in-one place for the whole family.
8/10
Excellent
03 May 2026
Tze wei
Generally, all that could be done well was done well. No complaints
Family_with_children
10/10
Exceptional
30 Apr 2026
Lee Siang
Room is spacious, the staffs are friendly and helpful. Housekeeping are also very quick to our to our request for amenities. The concierge staffs are polite and very helpful in helping us carry our luggage.
Friends_and_family Family
6/10
Pleasant
29 Apr 2026
Jimmy Teo Li
Easy place to move at. Room okay only!
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Ishak
Nice. A lot of shops.
Family
10/10
Exceptional
24 Mar 2026
Marcus
Clean room and friendly staff
10/10
Exceptional
23 Mar 2026
Hung Ming
Wonderful staying experience
Business
10/10
Exceptional
23 Mar 2026
Fransisco
everything was good, staff responsive and having good inisiative. thank you
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Chia Leong
Enjoyed my stay there
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Han Chong
Convenient location above paradigm mall
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Trina
The outdoor pool was a perfect size to swim and get our morning and evening workout in.
Family_with_children
10/10
Exceptional
12 Mar 2026
Suhaidi
Nice view
Staff was great, have the initiative to check us early since came super early

Wish the room service was 24hrs
Sadly didn’t got any response from the room service for the second time.
Guest need to use the qr code for room service assistance
Family_with_children
10/10
Exceptional
01 Mar 2026
Luming
Clean and big room, convenient location
Friends_and_family Family
6/10
Pleasant
21 Feb 2026
Tan
Faced multiple issues for our last stay, with a hotel staff mistakenly knocking on our door in the middle of the night
8/10
Excellent
09 Feb 2026
Hassan
Room clean, sufficient amenities. Good view on high floor.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Lim E
Really wonderful service from Saif at the counter who helped with the smooth and efficient check in process. Booked a few rooms and requested for early check in for my ageing parents. Saif was understanding and tried his best to help. Grateful for his kind gesture.
Leisure Family_with_children
8/10
Excellent
06 Feb 2026
Linda
Warm and helpful front desk and room services. They are very polite and genuinely helpful. Overall ambient are quiet, clean and pleasant. Love it, as is link to the paradigm mall. Very convenient and easy to get around.
Friends_and_family Family
8/10
Excellent
04 Feb 2026
Paul
Good staff.
Business Self
10/10
Exceptional
01 Feb 2026
Yan Yi Lan
The location is good, its lobby is linked to Paradigm mall. Room is spacious and clean, staffs are all very friendly and helpful. Our 2nd time staying in this hotel already. Will be going back again soon :)
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Bernard
Friendly desk staff, attentive to requests, great location linked to shopping mall, clean and well kept room.
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
Azman
Spacious Room, Friendly Staffs n Convenient access to Paradigm mall
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
eddie
Comfy and warm
10/10
Exceptional
27 Jan 2026
Hsiujou
Room is good, hotel staff very nice and helpful
Leisure Family_with_children
8/10
Excellent
27 Jan 2026
Lay Yong
Clean room, helpful staff at check in counter n restaurant.
Friends_and_family Family
6/10
Pleasant
18 Jan 2026
Eugene
Nice and friendly staff. Despite being a hyatt hote
10/10
Exceptional
13 Jan 2026
Sharon
Staff are courteous and the room is spacious and clean
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Celeste
clean room, staff, amenities,
4/10
Poor
03 Jan 2026
Germaine
10th corner room. The shower trap hole was choked. Water can’t flow while showering, this resulted in ponding n water flow out to the dry toilet area. We have to mop clean up the toilet floor. The bath towels also look black and dated. For a price of $250 Singapore dollar per night, we expected higher standards.
The lighting in the room was also dim and not bright. The only saving grace was spacious and connected to paradigm mall.
Leisure Family
8/10
Excellent
01 Jan 2026
Fion
room was clean and spacious
Leisure Partner
10/10
Exceptional
22 Dec 2025
Wee Teik
Location was excellent! The hotels were clean and organized. Warm and comfortable feel. Big rooms good for family and has space for everyone.
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Julie
Friendly staff, convenient location. Gave a cake for my wedding anniversary.
Partner
10/10
Exceptional
13 Dec 2025
Chwee Sim
Room was clean and comfortable
Friends_and_family Family
6/10
Pleasant
08 Dec 2025
Yang Yang
Staff were friendly. Cleanliness of room bathroom is normal. The door of the shower cannot close properly resulting in water seeping out of the shower area.
Self
10/10
Exceptional
07 Dec 2025
Jeffrey
Room ready before standard checkin timing, room is clean and well-maintained.
location is good and mall is just beside
10/10
Exceptional
04 Dec 2025
Peck Fern
Room was good. Nothing too bad that I just pick on. Location is great for me. Away from the bustle of MV Southkey.
Leisure Partner
8/10
Excellent
03 Dec 2025
Caleb
More water dispenser would be good. :)
Partner
8/10
Excellent
28 Nov 2025
Alvin
Stay went generally well
Supplemental information should be added to the website, especially for first time visitors, example the common access to the hotel lobby from the mall:
- GF, Hyatt Place entrance to level 7
- Pillar F14 from level 6 of the carpark

Access to the mall is weird after 22:00, pretty much had to ask a few security guards how to get to GSC for a late movie
& if you need to unplug an EV after 22:00, access to the carpark (chargers at level 1 & level 2 only) would be an adventure as well
Leisure Family
10/10
Exceptional
27 Nov 2025
Sevakumar
Nice clean room.
Partner
8/10
Excellent
24 Nov 2025
James
Clean.
Partner
8/10
Excellent
23 Nov 2025
Wan Yok
This is my 2nd stay within the year. Car Park on 6th floor and Front desk on the 7th floor, there is an exit that lead straight to the shopping center near Uniqlo. Room was Ok, very convenience place as the shopping center below is big with all eatery, merchandise and even a supermarket..
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Jaze
Room is very spacious and clean. Staff is very friendly. Located above shopping mall which makes it very accessible to the whole family
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Wong
Helpful staff
Leisure Family
10/10
Exceptional
13 Nov 2025
Mohamed
Love the hotel and service. great ambience and vibe
Leisure Self
10/10
Exceptional
08 Nov 2025
Lynn
Very friendly staffs, spacious room and superb location. Had an excellent first stay!
10/10
Exceptional
30 Oct 2025
Mark Carl
Hotel location very convenient connected to the mall, very friendly staff
Partner
2/10
Poor
28 Oct 2025
mary
Clicking sound fm air conditioning from 2am till the time we checked out.we cant sleep at all.service and all is gd .we didnt call housekeeping bec its 2am.we hv recodred video to proof.didnt bother to call housekeeping in the morning bec we need to check out.wasted stay
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Tian Kiat Simon
We always choose this hotel for our stay in JB, the mall is just a minute away and it has everything we need. Room is really comfortable too.
Leisure Family_with_children
8/10
Excellent
26 Oct 2025
Nantha

Family trip.

Service was alright. Rooms starting to look old. Does not feel the price.
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Nurr
The breakfast was either too salty or too bland. I have stayed another time previously and the breakfast wasn't as bad. Good be improved.
Leisure Family
8/10
Excellent
16 Oct 2025
Karin
Space is big enough for a family. And conveniently connected to the mall
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Yunn Yi
Convenient and comfortable. Link to mall.
Friends_and_family Family
10/10
Exceptional
25 Sep 2025
Choon Yong
everything just work fine
Business Self
10/10
Exceptional
18 Sep 2025
Janet
The gym has nice facilities. The shopping mall is directly below the hotel so it is very convenient.
Leisure Family
8/10
Excellent
08 Sep 2025
KELVIN KAH HEI
The hotel is in a convenient location, making it easy to get around. The rooms and facilities are quite basic, but sufficient for a short stay. Food was decent and reasonably priced, which was a plus. However, there was no bar or anything to relax and wind down at the end of the day. Overall, it’s an okay choice if you’re looking for affordability and location over extra amenities.
Leisure Family
10/10
Exceptional
08 Sep 2025
Tang Meng
Room is huge. Lots of activities and dining options at paradigm mall. You can spend 3 days without leaving the hotel premises.
Leisure Family_with_children
8/10
Excellent
07 Sep 2025
Hui Ru
Staffs were really friendly
Rooms were big, toilets cleaned but need to maintain as some parts are mouldy
Leisure Family
10/10
Exceptional
31 Aug 2025
Kai Ting

Good hotel

Hotel is new n staff are helpful.
Location are perfect.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Ang Leng
Closed to shops and MRT. Very friendly and helpful hotel staff
Leisure Family
10/10
Exceptional
17 Aug 2025
Poh Lai
Very comfortable room and staff is very helpful
Leisure Friends
8/10
Excellent
16 Aug 2025
Chan
Shopping mall was below and very convenient.
10/10
Exceptional
16 Aug 2025
Koh
The hotel was inside shopping mall which is super convenient for shopping and food hunting. The hotel car park located on the 6th floor and there is charges for hotel guests RM6 per entry ( need to validate at hotel front desk when going out)
Leisure Family
4/10
Poor
13 Aug 2025
Irina
We arrived after 10pm, room was booked for 2 adults and 1 10 year old child, however it was not set up for 3 . Sofa bed was not ready , nor were there towels or toiletries or water for 3. We had to wait for housekeeping to get that set up and it was getting late. At around 3am 13 aug, electricity incl aircon in the room went off and emergency light in the room turned on. My husband called the reception and was told that paradigm mall was doing maintenance and the power be back in 5-10min. By 330am nothing has happened, the reception would not even pick up the call and my husband had to go down. At that point they just claimed they didn’t know of this maintenance and it’s not their fault and they will let us know when it’s resolved. We did not need them to call us as the light would turn off when it’s resolved so we would know.
There was no apology for incon, we were just told to wait for it to be over. I find it hard to believe that the mall would not inform such a big hotel of an upcoming maintenance. The hotel should inform the guest of this and I can make an informed decision about staying there. Secondly, why such things are carried out at 3am and if this is something that does occur, hotel should have some means to reduce the inconvenience this causes. I did not travel there to be up half a night staring at emergency light , it’s broken sleep and affects us the next day. While the hotel is nice, I find that incident is unacceptable and communication was poor
Leisure Family
10/10
Exceptional
11 Aug 2025
Weilin
The hotel staffs are very polite , friendly and very approachable. My hotel room is clean and spacious!
6/10
Pleasant
28 Jul 2025
R G SAMIYA PILLAI
check in staff not customer oriented, room given at the end of the corridor. the vibe of the staff not so great
Leisure Partner
8/10
Excellent
22 Jul 2025
Azman

Short Getaway

Short Getaway with family...stayed for 3D2N..Check in were smooth...Friendly staffs...Convenient location..Paradigm Shopping mall right below the hotel...
Awesome Breakfast spread...
Friends_and_family Family
8/10
Excellent
20 Jul 2025
SOPHIA

Noise cancelling be heard in the room

At night we can hear a noise from the road entering the hotel even l am at 13th floor we found is the drain cover rocking when the cars passes the road
Friends_and_family Family
8/10
Excellent
15 Jul 2025
Irmawati
Nice place and convenient to go to mall.
10/10
Exceptional
14 Jul 2025
TAN BEE
It is connected to Paradigm mall. Check in staff are friendly. The gym has equipped.
Leisure Family
6/10
Pleasant
14 Jul 2025
Andrew
No service at all
Partner
10/10
Exceptional
13 Jul 2025
Siew Kang

Good stay

Quite comfortable and convenient with the mall around. The swimming pool is clean. Only the room aircon is not cooling for whatever reason. No doorway light in room for sleeping .

Requested for high floor but only given mid floor. Receptionist said would contact us when room was available but did not deliver her task.
Partner
10/10
Exceptional
12 Jul 2025
Rachel

Clean, comfortable and convenient.

Extremely convenient hotel located within one of the largest malls in JB. The mall was amazing and offers many activities for kids and teens eg ice skating, roller blading, rock climbing, cinema and video arcades. There are anchor tennants as well as small stand alone shops with good bargains. It is about 15 minutes from the causeway checkpoint to Singapore. Will definitely stay again.
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Daniel
Condition of room is fantastic, clean and spacious! Hotel is connected to Paradigm Mall, which makes our shopping and dining super convenient. Highly recommended!
Leisure Partner
6/10
Pleasant
04 Jul 2025
Verified traveler
New, clean and spacious room. Overall comfortable stay and conveniently located next to the mall.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2025
Mohamed
A quaint hotel with plenty of food options nearby. Perfectly located for shopping and leisure.
Leisure Partner
10/10
Exceptional
02 Jul 2025
Low
Nice and clean place. Location is great! But don’t think of driving out for a nearby trip, the jam will kill all your time.
Leisure Family_with_children
8/10
Excellent
21 Jun 2025
Mohd Noor
The room was very spacious and clean, with a conducive environment for relaxation. However, breakfast was not included, and there were no bathrobes provided. Additionally, the dustbin did not have a plastic liner. Thank you.
Leisure Partner
10/10
Exceptional
17 Jun 2025
Tian Kiat Simon
Was a really good location for a 1 night stay with a shopping mall just downstairs, it doesn't get more convenient than that. Selection at breakfast buffet was pretty good too, don't forget to try the ayam masak! So yummy!
Leisure Family
10/10
Exceptional
16 Jun 2025
Siew Kong
The hotel is clean. The hotel room is large, pleasant and clean. The staff are very friendly and helpful.
It is also right smack next to the shopping mall. Very convenient. It has a good gym and large outdoor pool.
Leisure Family
10/10
Exceptional
12 Jun 2025
Verified traveler
This particular room was spacious for 3 persons. Toilet was also spacious. Nice view of the city from the 20th floor. Room was clean and had all the amenities needed. Pity the buffet breakfast was nothing impressive.
Friends_and_family Family
8/10
Excellent
11 Jun 2025
Teck Kee
Not much recollection of the stay which I think was fairly average.
Partner
8/10
Excellent
29 May 2025
Jennifer
Thank you for making our stay enjoyable.
We were really surprised with the beautiful gesture of a slice of cake & card to celebrate both my children's birthdays!

Unfortunately the pool was closed for repair works.

Still, love the place.
Leisure Family
8/10
Excellent
28 May 2025
Derek
Huge room which I loved. Unlike my last stay in Tokyo where everything was so cramped. The even gave me a slice of cake and a card for my birthday. Nice of them. It’s little gestures like these that go a long way. There’s even a shopping mall just outside the door on the ground floor. Just have a wider selection of food for your breakfast.
Partner
8/10
Excellent
21 May 2025
Kelvin
Gym Aircon was not working.
10/10
Exceptional
18 May 2025
Chee Hong Mark
Returning customer to the hotel stay. Been staying here a couple of times and I still like it very much 😁
Leisure Partner
10/10
Exceptional
18 May 2025
MOHAMAD FADLI

Short getaway

Wonderful check in experience, managed to check in early and hassle free

Comfortable stay, room is well kept/maintained

Only setback is the swimming pool is under maintenance and reopening in June
Friends_and_family Family
10/10
Exceptional
07 May 2025
Devaraj
The room was good. The place is access to shopping centre
Leisure Family
8/10
Excellent
06 May 2025
hock ann andrew
Good location
10/10
Exceptional
02 May 2025
Agnes

Convenient

Super convenient with the mall just right below. Hotel is relatively new, so overall is rather new and clean, hopefully it will be maintained well.
Friends_and_family Family
10/10
Exceptional
02 May 2025
Verified traveler

Excellent stay

It was really clean and nice! It was in the same building as Paradigm Mall so it was very convenient. Carpark also has a security guard so it felt safe. One tiny downside is that the carpark is on level 6 and it takes a while to get there. The location is also further away from city square and the likes.
Partner
10/10
Exceptional
21 Apr 2025
Edmund
Happy with our 2 night stay
Friends_and_family Family
10/10
Exceptional
14 Apr 2025
Mabelline
Very convenient!
Leisure

Location & surroundings

Hyatt Place Johor Bahru Paradigm Mall
Jalan Mewah Ria 2, Johor Bahru, Malaysia

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Hyatt Place Johor Bahru Paradigm Mall

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