Randor Hotel Namba Osaka Suites

8/10

Excellent

09 Feb 2026

Weston

Good location, friendly staff and very very spacious rooms. The walls had a little bit of tear on them however

Partner

10/10

Exceptional

18 Dec 2025

Elizabeth

Excellent location and nearby so many shops and restaurants! Staff was very kind and efficient. Would love to stay again!

Business_and_leisure Family_with_children

10/10

Exceptional

19 Nov 2025

Leandro

Amazingly enormous suite with big comfy beds and a giant tv in the living room.

It is a little dark, but we loved it as a home base for the crew!

Clean spaces and helpful staff (limited hours)

Not a fancy place by any means, but for the money you spend!!!! Great place for a group!

Leisure Friends

10/10

Exceptional

10 Nov 2025

Junhyeop

large,clean room and staff are very kindly

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

yebel

Muy bu3no eecomendado

Leisure Family

10/10

Exceptional

22 Oct 2025

Jessica

We loved this hotel. We just had one night but it was perfect location, large and super clean

Family

10/10

Exceptional

20 Oct 2025

Avinash

Walking distance to Dotonbori and Shinsaibashisuji shopping area.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Hayley

Huge clean apartment. Full kitchen lounge room and kitchen. Comfortably accommodated our 5 adults. Right next to the subway shops restaurants and convenience stores. Near main tourist attractions. Highly recommend.

Leisure Family

6/10

Pleasant

02 Aug 2025

Satomi

Very spacious and clean and comfortable room. But the building itself is old and some issues

Leisure Family

6/10

Pleasant

30 Jul 2025

Ken

No food.

Leisure Family

10/10

Exceptional

23 Jul 2025

Verified traveler

Great stay!

Apartment was very clean, great customer service. Enjoyed the free health drinks.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Humbeline

Our family had a great time staying in this hotel. Very convenient and it allows storage of luggages after check-out. Nice staff! Very close to train station!

Leisure Family

10/10

Exceptional

16 Jul 2025

Rafael

Staff was friendly room was really nice and big area was nice

Leisure Family

10/10

Exceptional

14 Jul 2025

Nauman

Very spacious and great location!!!!

Leisure Family

10/10

Exceptional

20 Jun 2025

pearline

stayed here w four other ppl and there was plenty of space for all of us! right about a subway station so it was super convenient to get around. walking distance from dontonbori and osaka tower. there’s a lawton’s,7/11, and family mart nearby so it was great for late night snacks. and a block down there’s a great bento place for cheap eats !

Leisure Friends

10/10

Exceptional

17 Jun 2025

Duming

Spacious room with good location. Perfect for family with kids

10/10

Exceptional

06 Jun 2025

Anne Camille Ar

Very convenient location and property is nice

10/10

Exceptional

30 May 2025

steve

The room was clean, beautifully decorated and large enough for our party

Leisure Family

10/10

Exceptional

25 May 2025

April

This hotel was great! It was conveniently located right above a train station and within walking distance to a few tourist attractions. Lots of food and convenience stores nearby. Staff was helpful and some spoke English. We were able to leave our luggage before check in time. The room itself was HUGE, even by American standards. Having two toilets was extra nice and the shower was amazing after a long day of touring. They also provided tons of toiletries and extra towels. My only complaint is that there is only one mirror which made getting ready a little tricky but overall, would highly recommend!!

Leisure Family

8/10

Excellent

14 May 2025

Robert

Room was big, washing machine was handy to have. Bathroom was quite nice. However there are much nicer areas in Namba. The hotel is in the red light area and the ladies of the night are in full view in the streets around. Would recommend staying up closer to Namba station.
Also, there was big shakes and noise from the train line underneath.

Leisure Family_with_children

10/10

Exceptional

07 May 2025

Verified traveler

事前に荷物の預入をお願いした際には、私共の要望を含み取り、可能な限り寄り添っていただいて、本当に助かりました。
お陰様で、宿泊当日は思い切り観光を楽しめ、ホテルの部屋に戻ると要望通りにセッティングされ、感謝の言葉しかございません。
楽しい思い出をありがとうございました。

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Jessie

Fantastic location right next to a metro station. It was clean and spacious. I would absolutely recommend it.

Leisure Friends

10/10

Exceptional

25 Apr 2025

Audrey

Best thing was how huge the suite was, we has 2 separate rooms with 2 double beds and a kitchen with a large dining table seats 6 and open concept with living room space which has 2 large couches facing a large flat screen TV.
Right beside subway station was a bonus, but even on the 5th floor u may hear some rumbling of the subways. Clean and comfy!

Leisure

10/10

Exceptional

22 Apr 2025

Patricia

Very spacious apartment in an excellent location. Close to rail station and convenience stores. Staff very pleasant and helpful

Leisure Family

10/10

Exceptional

15 Apr 2025

Amanda

Apartment was huge, especially by Japanese standards. Bathroom was excellent and the bath was a bonus.
Subway is right under the building which makes getting around very easy.
Staff were very helpful.

Leisure Family_with_children

10/10

Exceptional

09 Apr 2025

Hanna

Large appartments style rooms. We were a family of 5 (2 adults & 3 kids) and each had a bed. Could easy fit more people.
Rooms were clean with useful amenities. Located right next to Ebisucho train station.

Leisure Family_with_children

6/10

Pleasant

09 Apr 2025

Allison

Nice place. The lights in the room should be brighter especially in the kitchen area.

Leisure Family

4/10

Poor

14 Mar 2025

Samuel

Property was very nice, and staff were extremely welcoming and helpful. However, the entire building smelled like poop, which was hard to ignore and was very gross. If they got rid of that smell, I would highly recommend this hotel as it was in a good location and was very very nice.

Leisure Self

10/10

Exceptional

07 Mar 2025

vivian

The place is interestingly near everywhere.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2025

Greg

The staff was the best. They helped us with train questions and the room was spectacular. Take the penthouse it is worth it. Thanks everyone

Leisure Family_with_children

10/10

Exceptional

09 Jan 2025

bryan

Best hotel we have stayed at in Japan. Great for families! The family suite we had was like a presidential suite.

2/10

Poor

04 Jan 2025

sunmi

A hotel with little staff service

There are no staff who speak English, and the fire alarm malfunctioned at night, so I was in the lobby on the first floor for about an hour. There was no response from the staff to the situation, and not even an apology. I stayed for 3 nights and 4 days, and they didn't change the towels or clean the room, it was really bad.

Friends_and_family Family

8/10

Excellent

03 Jan 2025

Wan Tat

The property is clean, convenient and staff was friendly and very helpful. Just very minor issue, on the toilet door, was not able to lock.

But overall stay was pleasant and would recommend to others

Leisure Family

10/10

Exceptional

28 Dec 2024

James

Positive things about this property are very big room even with 4 people, nice front desk staffs, very private rooms as only 2 rooms per floor. Negative things about this property are that no free house keeping, rooms are very dark and staffs are not working 24/7.

Leisure Family

10/10

Exceptional

18 Dec 2024

Chern Shen

Very convenient to take train. Room is spacious. Slight flaw in that we can hear the sound coming from neighbour if they speak loudly. Other than that, it is a very good place to stay for tourist.

Leisure Family

10/10

Exceptional

24 Nov 2024

Gil

Nice property on a quiet street. Right on the subway line, so it was very easy to get around.

Leisure Family

10/10

Exceptional

18 Nov 2024

Joseph

Right next to the train station, easy to get where you want to go. My only comaint would be that the windows don't keep the street sound out.

Leisure Friends

10/10

Exceptional

11 Nov 2024

ROBINSON

great location.

Leisure Family

10/10

Exceptional

27 Oct 2024

Andrew

Very spacious

Leisure Family_with_children

10/10

Exceptional

15 Oct 2024

Paul

Room are bigger than other hotels with more space for eating and relaxing and for a good price.

Leisure Family

10/10

Exceptional

05 Sep 2024

Mark

Excellent value for the price, would stay again

Leisure Family_with_children

6/10

Pleasant

13 Aug 2024

Koon

The hotel is so closed to metro station. But the room is so dark. No USB power jack and one plug is even broken.

No reception service 10pm to 10 am and we can only use self check in. But the lady work there is very nice.

8/10

Excellent

29 Jun 2024

hwanwoong

두번째 이용입니다
방은 항상 커서 좋고 지하철역 가까운게 너무 좋습니다
진동은 솔직히 가까우면 이정도는 아무것도 아닙니다
2층은 조금 심하긴 했어요
그래도 다음에와도 여기 호텔 고를것 같습니다

Friends_and_family Friends

10/10

Exceptional

24 Jun 2024

Marlene

The location is really good.

Leisure

10/10

Exceptional

18 Jun 2024

Samuel

Very good stay all around. Very impressive.

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

Benjamin

Great family hotel.

Great family hotel, excellent location, right next to Den Den Town… great for anime lovers and walking distance to Shinsaibashi.

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Jian

The hotel was very convenient because it is right next door from a subway station (Sakaisuji Line) and it is a walkable distance from Dontonbori. If you are interested in computer parts or gaming peripherals there are many shops nearby, some notable ones being Tsukumo and PC ONES. The hotel suite is very clean, big and great layout even for big family. The front desk was very helpful and understood and conversed with us in English. I would stay here again if I am in Osaka again.

Leisure Family

10/10

Exceptional

31 May 2024

Tai

I love everything

10/10

Exceptional

29 May 2024

Alexis

Staff were excellent and helpful. The family room was very large and had all the facilities we needed for a great stay. Location is above a train station making it very convenient to get around the city. Highly recommend and would stay again in our next visit.

Family

10/10

Exceptional

07 May 2024

William

Loved it it’s great

Leisure Friends

10/10

Exceptional

25 Apr 2024

Thi

Apartment was spacious and clean and located right outside a metro station. U can hear the train underneath but not loud or bothersome. Within walking distance to good restaurants. Staff was helpful and friendly.

Leisure Family_with_children

4/10

Poor

04 Apr 2024

Kari

Checked into the property at 9:00 p.m. with my family in tow. Once we got to the front desk, I was told that I had cancelled my reservation and nothing could be done on their end because they were sold out and it was Expedia's problem.
After restating over and over again that I had not cancelled my reservation and it was an error on their end. They looked into again and found that it was a mistake on their end made by an employee. This started off our stay on a low note. The room configurations are a bit weird with the living room and large bedroom being together. Both bathrooms are located right next to each other.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2024

William

The property was very easy to get to was right next to the station. The rooms had a washer which is a plus and worked out very well for our family of six. This hotel was outside, so not a lot of people and was really good for our family. We will definitely stay there again if we go back to Osaka.

Leisure Family

10/10

Exceptional

19 Mar 2024

Jennifer

This hotel was in the perfect location for us! Right next to the train station, near tons of food and rooms were spacious and clean and had everything we needed.

Leisure Family

10/10

Exceptional

05 Mar 2024

Jenina

It is an extremely roomy and comfortable place for a great price. It's literally steps away from a train station. Great for families. Note, room cleaning has to be paid for. There is no room cleaning until you check out. We knew this prior to booking and honestly didn't need it, plus it was a great proce. Empty your own trash and bring it downstairs. Same with towels - bring the dirty ones and they'll replace it. A lot of toiletries available. Lots of food and shopping options outside. We had a great time and will stay here again.

Leisure Family_with_children

10/10

Exceptional

06 Feb 2024

Ryan

Large clean rooms

10/10

Exceptional

01 Jan 2024

Chika

Large living room is A .
Area of improvement: if you can add lights in bathroom above the sink & storage/ shelf would be great.

Family

10/10

Exceptional

02 Dec 2023

Christine

Very large suite for a family with 2 large bedrooms, large living area, kitchenette, bathroom and additional toilet. Very safe, comfortable, modern and new looking fit out, clean and having a washing machine was great. The staff were very friendly and helpful. The hotel is above a subway station so you basically come out of one of the station exits and reception is few doors down. There is a lot to see within walking distance or train from the hotel but please note that there are a few adult shops nearby (only some signage visible). It is a also good location to get to Kansai airport. Overall a lovely stay and great location.

Leisure Family

10/10

Exceptional

24 Nov 2023

Lucy

We stayed for a week at Randor Osaka in a Deluxe Family Suite with 5 people. The room set up was good with 2 queen beds in one room and the other queen beds in the living area. The place for the tatami mats is also in the living area so would there would be quite a few people sleeping next to each other if you set up the tatami (we didn’t as that cost extra apparently).
The location is good, just a 10min walk to shopping lanes that lead to Dotonbori and a train station is just below the hotel. It’s not a main line but connected easily to a number of them. You can hear the trains from the room but it wasn’t intrusive.
Good to have a washing machine in the room though no drier so took a very long time to dry anything (outside and under the the heat pump).
Room servicing/cleaning isn’t included in your room rate so we paid a fee to have the room cleaned halfway through our trip. You can take your rubbish downstairs at anytime and get new towels from reception when you need to though.
The staff were all very friendly and always willing to assist.

Overall, we had a great stay - good location to Osaka sights and the train but would be made better with room servicing and a clothes drier.

Leisure Family_with_children

8/10

Excellent

24 Nov 2023

Hoon Siew

Hotel is just 3 shop house on the right after you exit from the train B exit. Location is convenient.
Hotel room is huge for 6 adults.
No housekeeping. You will have bring the soiled towels to front desk and request new ones.
Front desk staff are super friendly and helpful.
The biggest down side is the rooms/unit are very dark. There is only 1 sanitary top in the main bathroom. And only 1 mirror. No hook in the bathroom or sink area. Hotel has to improve on that. Pretty inconvenient.

2/10

Poor

22 Nov 2023

Ronald

Absolutely the worst!

This is the worst experience at a hotel ever, I booked a hotel with 2 double beds and a twin. When we arrived there was no one at the front desk or any place to safely place our luggage. When we came back a few hours later, we were given a room with only 2 beds and after speaking with Management (right up to the GM of the Randor Hotel chain) we were told it was a Hotels.com fault for false advertising. By booking this hotel, I did not expect to sleeping on a cot squeezed under the TV and the hotel offered no other solution except we could pay more for a bigger room. It was clearly extorting money from weary travellers and blaming their booking partner. We spoke to other customers there that could not figure out why there was no front desk staff to accept luggage either. Luggage was left there to be easily stolen by anyone off the street.The bottomline is that all Management I spoke with made it very clear that the customer was not a priority for the Randor Hotels. I would recommend you avoid this hotel or it could ruin your trip. I missed our dinner in Osaka with my friends as I tried to sort this out for 3 hours to no avail.

Friends_and_family Family

8/10

Excellent

12 Nov 2023

Tammy

We had 2 - two bedroom apartments, and the layout was great. Nice decor and upgraded bathrooms, kitchen. Room for improvement- only one mirror in entire unit, in the shower. A full length mirror would be appreciated. One of the rooms had a strong sewer smell, and the room spray provided and what was used in the lobby was very, very overpowering. Overall lighting was very dark and dim. Also, the hallway once exiting the elevator to room area is extremely dark and dangerous feeling.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Gary

The suite was huge even if compared with those in the US and definitely a rare find in Japan at this price. Though the front desk does not operate around the clock, they are very helpful and friendly.

Leisure Family

10/10

Exceptional

12 Oct 2023

Rafael Andrew

Great place for family vacation

Spacious room with multiple beds. Hotel is right beside subway station exit so convenient for sightseeing. Very recommended!

Friends_and_family Family

10/10

Exceptional

28 Sep 2023

Deeptanshu

I think this is one of the more spacious places in Osaka, especially where this property is located. We were four of us in the deluxe suite and it felt very comfortable to stay in terms of the space, facilities provided and access to the metro (an entrance to Ebisucho station is literally 20 meters away, don’t worry, there’s no sound from there)
The staff were always helpful and friendly and can speak English so that’s always a plus!

Leisure Friends

10/10

Exceptional

27 Sep 2023

Alyssa

It was accessible to all tourists spots in Osaka. The only problem is you can hear the trains passing by in our rooms.

Leisure Family

8/10

Excellent

31 Jul 2023

Ian

Amazing staff, surprisingly large rooms and great location. However, and I appreciate this is outside of the staff's control, but there was a vent on the wall in the adjustment building and every evening someone was smoking in the other building and the vent would push all the smoke into the living area of our room. We have younger children and had to resort to all going into the bedrooms and closing the doors to escape the smoke.

Leisure Family_with_children

8/10

Excellent

30 Jul 2023

Sharla

The superior suite was the perfect size for my family of 4. It was very comfortable and well-appointed. And we loved how roomy and big the suite was. The only downside was a small one -- there was only a single mirror in the bathroom. It would be helpful to have at least one or two more elsewhere so that getting ready to go out is a bit easier.

Leisure Family

10/10

Exceptional

20 Jul 2023

Kimberly

Large units

10/10

Exceptional

13 Jul 2023

Hiu Lam Helen

Happy stay

We are a family of 7 and everyone loved the place. It was clean and spacious.
There were no room service everyday therefore we only asked for cleaning staff to clean out our rubbish as only when we need it, however the cleaning staff were not able to speak English therefore we used Google translate to communicate. The receptionists were able to speak good amount of English and was very polite.
The rooms were very clean and spacious which we were able to open up all of our suitcases with space to walk around.
Having a fridge in the apartment was very convenient as we could store our drinks and even ice cream for our late night snacks.
The location of the hotel is walkable distance to JR and Tsūtenkaku.

Friends_and_family Family

10/10

Exceptional

03 Jul 2023

Fantino

Good price for large group. Staff was great. Very helpful for foreign tourists. Side note: if ordering Uber Eats, make sure you put the full name of the hotel. We enjoyed our stay!!

Leisure Family_with_children

10/10

Exceptional

11 Jun 2023

David

Excellent

Leisure Friends

10/10

Exceptional

17 Apr 2023

Richie

Great location right above the train station.

Great location right above Ebisucho train station. It is clean and the 2 bedroom arrangement suited us all.

Friends_and_family Family

10/10

Exceptional

06 Feb 2023

Verified traveler

5인 오사카여행

5인실을 예약하였는데 방도 크고 시설이 만족스러웠습니다. 서비스도 잘해주셨습니다.

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

atsushi

フロントスタッフの対応はとても良かったです。客室は清潔できれいで広くていいです。が、エレベーターホールやロビーの一部が整理整頓されておらず、通常の宿泊施設とは異なる汚さで少し心配になりました。
部屋の壁が薄いのか、隣の部屋などの音が気になりました。
でも価格が安いので十分です。

Business Family

10/10

Exceptional

21 Dec 2025

Felipe

La habitacion muy amplia el espacio supero mis expectativas, llegamos un poco tarde despues de las 22 y ya debe hacer.uno su propio check in pero todo sencillo

Leisure Family

8/10

Excellent

21 Dec 2025

Sui On

酒店整潔

Leisure

4/10

Poor

16 Nov 2025

マユミ

もう少し清潔に
直にお皿コッブが置かれ不潔感あり
ポットは湯が噴きこぼれる
アメニティが人数分ない

Leisure Friends

8/10

Excellent

08 Nov 2025

Yuya

清潔感のある部屋でした。
全体的に満足です。

10/10

Exceptional

07 Nov 2025

I Leong

空間感十足，整體好乾淨

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

博幸

多い人数で楽しめるホテルはなかなかないのでよかったです

10/10

Exceptional

12 Oct 2025

Siba

お部屋がとても広くベッドもお風呂も大きかったので家族3人でゆったりできました。
通天閣が近いので観光も良かったです。

Friends_and_family Family

8/10

Excellent

08 Oct 2025

sandra

Chambre très correcte, assez de place pour 3 personnes. La salle de bain est top avec toilettes japonais, une baignoire, une kitchenette, une bouilloire, et un lave linge. La clim est fonctionnelle, bien que j'avais l'impression qu'elle ne refroidissait pas assez. En revanche, le gros point noir est le manque cruelle de lumière. Ce sont des chambres full black et seuls des spots lumineux sont présents mais n'apporte pas la luminosité nécessaire. Aussi manque une prise qui est dérangeant car sur 3 lits, 2 possèdent une prise pour charger son tel la nuit, mais le 3ème n'en possède pas. Sinon le reste est top. L'hôtel est très bien situé, dans un quartier pas loin de Shin-sekai, et accolée à une station de métro ce qui facilite les déplacements. Il y a de tout à côté, plein de boutiques, restaurants, fast food, konbini etc. Le personnel est très agréable et gentil. Pas de soucis à ce niveau là. À noter un coin fumeur qui appartient à l'hôtel, et un distributeur de boissons froides. Possibilité de garder les bagages lorsque vous arrivez plus tôt que le check-in.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

ALEXANDER

良かった

Business Partner

8/10

Excellent

30 Sep 2025

hiroyuki

部屋の大きさ、アメニティー、清潔さは大変満足でした、バスの給湯の方法が判らず、シャワーが使えなかったのが残念です。浴室に手桶が無くてお湯を貯めて使えなかった

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

KOJI

清潔で部屋も広く、ゆっくり大人数で楽しめました。

Leisure Family

4/10

Poor

23 Sep 2025

Takashi

土地柄、周囲の環境があまり好ましくない。中国や韓国に滞在しているような感覚になった。

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Megumi

エアコンがついたりきえたり　朝5時にいきなりテレビがついたり　難もありましたが　朝スタッフの人は対応がよかったです。

8/10

Excellent

14 Sep 2025

タカトシ

浴室に椅子のような物があるといいと思いました

Leisure Family_with_children

8/10

Excellent

11 Sep 2025

??

部屋が広くかなり綺麗です。
ただ壁紙が一部剥がれていたり、風呂に少し赤カビがありました。
ただ、立地、全体的な清潔さ、設備等満足度高いです。子どもも喜んでいました。

Business_and_leisure Family

4/10

Poor

05 Sep 2025

Shouichi

とりあえず壁が薄いです。
リビングと寝室の壁をガッツリ声聞こえます。
上の階？の何か物を引きずる？音がずっとうるさかったです。

バスルームの排水は掃除してないので、ゴミだらけでした。

大雑把な外国人の方向けです。

Friends_and_family Family

4/10

Poor

31 Aug 2025

ミドリ

受付の女性は感じ良かったです。部屋の洗面所に洗濯機があり、洗濯機からも排水溝からも悪臭がひどく、洗濯機ない方が良かったと思いました。2階の部屋でしたが、地下鉄の真上なのか音が結構気になりました。その分移動は便利でした。

Leisure Family

10/10

Exceptional

29 Aug 2025

P.A.D

バースデーケーキの段取りもして頂き、幸せの時間を過ごせました。

8/10

Excellent

27 Aug 2025

Yoshitomo

部屋はとても広く、のびのびと過ごすことができました。
エントランスのセキュリティ(ボタン押下)も安心感がありました。到着前の質問への回答も早く(22時を超えてのチェックイン方法など)、宿泊時対応してくれたフロントの方も丁寧な対応で快適でした。
　立地が、恵美須町という、ディープな場所笑なので、夜間や早朝は、ホテル周りの治安が不安なところは仕方がありませんが。
連泊するなら、また来ます。

Leisure Family

10/10

Exceptional

25 Aug 2025

Andreas

Zentral. Sauber. Sehr freundlich. U-Bahn Station in direkter Nähe.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

??

とても満足です