Name: Hard Rock Hotel Casino Biloxi
Address: 777 Beach Blvd, Biloxi (and Vicinity), 39530, US

10/10

Exceptional

01 Aug 2026

Jason

Everything was great. Would definitely stay again.

10/10

Exceptional

31 Jul 2026

Janice

Everything was great. We had a great time

8/10

Excellent

31 Jul 2026

Destinie

Air conditioning sucked it was on 60 but still didn’t feel cool, pool was nice and very clean. The beds were super hard and they never cleaned our room to conserve on energy so we had to bed for towels every day

8/10

Excellent

31 Jul 2026

Stephanie

Frosted door for the bathroom. Glad it was not my first stay with my boyfriend

10/10

Exceptional

31 Jul 2026

Lathan

Fun place to stay

2/10

Poor

31 Jul 2026

NANCY

The room was okay at best. There were no chairs or sofa to sit only tall bar stools. In the middle of summer, the pool closed at 8:00 PM (still daylight outside). When we asked questions not one time were they helpful and were given the same response from the staff…it’s not their department. I won’t be going back especially for the money they charged.

6/10

Pleasant

31 Jul 2026

TeNeidra

The hotel staff was very friendly & the room was clean. The only thing I would suggest is the rooms need to be updated with plugs & the tv. No plugs were by the bed, plus neither plugs had USB connection at all. Tv doesn’t have access for you to log in any of your apps like Netflix, Prime, etc. that definitely needs to be upgraded because it’s nothing to watch on tv unless your paying for something. Overall, my stay was nice.

8/10

Excellent

31 Jul 2026

Derrick

It was okay had a nice view

8/10

Excellent

30 Jul 2026

Brent

Some features getting slightly outdated. Staff was okay. All food and drink at property was extremely overpriced so we went elsewhere. Pool was very nice. But weird that they wouldn’t let you bring own drinks.

10/10

Exceptional

30 Jul 2026

Scotty

This hotel is amazing. It is in a great location. Beautiful rooms with walk-in showers. Easy parking in and out. Convenient to restaurants, casinos, etc.

10/10

Exceptional

30 Jul 2026

Patrick

Staff helpful and friendly. The hotel is beautiful and rooms were excellent. The pool and hot tubs were great. Casino was a lot of fun and the rock memorabilia was very cool to see

6/10

Pleasant

30 Jul 2026

Tammy

Room had funny smell and the bathroom sliding door would not shut.

10/10

Exceptional

30 Jul 2026

Luz

Everything was perfect

10/10

Exceptional

30 Jul 2026

Nicholas

Had an awesome stay there, and the pool environment was great. Definitely going back again.

10/10

Exceptional

29 Jul 2026

J C

The stay was awesome The rooms were very clean and the staff was very very nice I will definitely tell my family and friends and I will be back thank you.

10/10

Exceptional

29 Jul 2026

Holly

Everything was great. We ate dinner at Gulf Coast and it was absolutely amazing. Breakfast the next morning at the Hard Rock was delicious and our server he was excellent. Casino was clean, a couple of the staff members could use some work on their \"excitement to be at work feelings\" (they seemed annoyed and didn't want to be bothered) but other than that it was great. The room was clean and well maintained, the shampoo and conditioner were empty but I had brought my own anyways. The one place I was really looking forward to visiting was the candy place and each time I went down there they were closed, nothing showing what their hours were either. One disappointing thing about the trip. I would recommend and stay again.

10/10

Exceptional

28 Jul 2026

Traci

We truly enjoy our stay at the Hard rock casino. We travel there at least 3 times a year. the swimming pool is great for our children. The room is modern and comfortable and clean. For me and my family Hard rock casino is the best place in Bilioxi.

10/10

Exceptional

28 Jul 2026

Kimberly

I have mobility issues and I thought it was very strange that the pool staff was not trained on how to use the pool lift chair. I had to go in and out through the stairs. Luckily I was able to. But I really think management should train the employees on how to use the equipment provided for the future disabled guests.

8/10

Excellent

28 Jul 2026

Sauna

Rooms were nice,pool was ok,really can't swim,3ft,all in all a good experience,I know it's a casino but wish they catered around family more.

10/10

Exceptional

28 Jul 2026

Steven

Overall, the hotel was great. Staff was unpleasant at times front desk staff was cranky and so was the sports bar hostess at front. Overall, the casino and restaurants were great and Pool was fun.

6/10

Pleasant

27 Jul 2026

Lisa

Very small casino and only a few restaurants. Pool was nice.

6/10

Pleasant

27 Jul 2026

Melinda

Nice view from our room of pool and gulf.
Disappointed somewhat overall. We have stayed in the past and found the hotel has gone down a bit. No longer offering robes in the rooms. Sinks didn’t drain very well. Giant wet spot in hallway clearly from someone that was ill. Giant air compressor trying to dry spot and keep smell down. We checked in early, so they surly could have swapped the room area. Disappointed in Hard Rock overall.

8/10

Excellent

27 Jul 2026

Andrew

No comment

10/10

Exceptional

27 Jul 2026

Zackery

Our room was clean the air conditioning was ice cold and the people are great

8/10

Excellent

27 Jul 2026

Lisa

Rooms were nice! We had a great view overlooking the pool. Pizza was amazing!!! Pool was clean and VERY refreshing. In our room… the glass walls in the bathroom was unusual… when someone got up in the middle of the night, everyone was woken up from the lights. Crazy the pool bar wasn’t completely stocked the whole time they were open. But it was a GREAT STAY! We Will return!!

10/10

Exceptional

27 Jul 2026

Sheri

na

8/10

Excellent

26 Jul 2026

Derryl

Everything was great except had to park on level 3 of garage (inconvenient) and long wait times for restaurants.

10/10

Exceptional

26 Jul 2026

T

It was good location for casino

8/10

Excellent

26 Jul 2026

Tammy

The property was good the only thing I didn’t like was no valet parking. The room was clean . We enjoyed our stay.

10/10

Exceptional

26 Jul 2026

Juan M

Casino

10/10

Exceptional

26 Jul 2026

Cynthia

Clean rooms I love a clean room

8/10

Excellent

26 Jul 2026

Tyhanna

Platinum Tower room with a view of the city. Spacious. Very hot showers but not so great water pressure. Had to clean room myself-
Ruth Chris 10/10
Overall 7/10 stay.

4/10

Poor

26 Jul 2026

Sheldon

The entire room as well as the clean linens smelled like marijuana. The smell was horrible. The hallways, the casino entrance and the room.

10/10

Exceptional

25 Jul 2026

Melanie

We love going to the HardRock Casino

10/10

Exceptional

25 Jul 2026

Laci Myers

Everything was great!

10/10

Exceptional

25 Jul 2026

Felecia

I really enjoyed my stay at Hardrock, it was very clean and fulfilling with all they had to offer. I didn’t like that they couldn’t book me for an extra night but it’s understandable they are staple in Biloxi. The staff was amazing except at the front desk I had an issue trying to switch to a handicapped room and I feel she should have went above and beyond. Out of respect I will not give her name because I’m sure she probably won’t be there much longer. But I will definitely return soon great birthday weekend there.

4/10

Poor

25 Jul 2026

brooks

So our tv didn’t work. Pre check in was a joke. The pool shot down for weather and never reopened even though the storm past threw quickly. Waited hour and forty five minutes in the room for belhops to bring luggage up.

The bad thing is I love the room we had but when the golden nugget gives me the premium service they do and my wife says she wants to try a new casino I now can remember of this experience

10/10

Exceptional

24 Jul 2026

Jeremy

Everything was very nice. I’m sure we will be back.

6/10

Pleasant

24 Jul 2026

Shayla

It was my first stay there. It was okay, my room wasn’t the best and the smoking is what I didn’t like, I stayed on a non smoking floor but I still smelled smoke.

8/10

Excellent

24 Jul 2026

Marcos

Rooms were decent. i’ve stayed at the Hard Rock in Florida and this was not as nice as that one, but it is fine if you are only there to gamble. There isn’t much for the kids to do except the pool and the outside food area wasnt open when I was there. The lobby is very small and there isn’t much to see or do unless you go their casino. You can walk to surrounding casinos like Beau Rivage that has a nicer lobby and snack shops etc. Again, it was a clean and decent hotel. I had fun on my visit, I just wish they had more shops and nicer aesthetic for taking pics or spending time in the lobby.

10/10

Exceptional

24 Jul 2026

Rosa

Everything was excellent

10/10

Exceptional

24 Jul 2026

Stephen

Love love the stay definitely coming back staff was amazing

10/10

Exceptional

24 Jul 2026

Amy

Was very nice. Our stay was amazing

6/10

Pleasant

23 Jul 2026

Nikia

First time staying at one of the Hard Rock properties. Booked 2 rooms - group of 4. Stayed Tuesday - Thursday. Location is great and central to beach, restaurants, other activities of interest. Royal Tower rooms are “okay” - need updating to include electrical outlets on walls and night table near bed. All outlets are on the wall near dresser/TV and in the bathroom. There are no directories in the room to give info on spa, pool, restaurants, etc. There are refrigerators in the rooms, which get cold and the A/C units worked properly. Beds are standard - linen clean - pillows comfy. Stand-up showers were awesome with 3 shower heads! Called for extra towels and housekeeping responded prompted. The pool was unkept - trash on the grounds and even entering pool. There were no available pool towels during the time of our visit to the pools Tuesday around 5:30p; however there was an overflow of used towels on the grounds. No attendant to assist. Many restaurants on site is a plus. Hard Rock Cafe food and staff was exceptional and attentive as someone in our group has a nut allergy. Overall, the stay was “meh” and definitely overrated for the cost.

6/10

Pleasant

23 Jul 2026

Misty

Very nice 1st experience going to the casino and hotel check in was difficult because we had to wait 45 mins past check in and we had already been on the waiting list for couple hours because we were unaware what time check in was so that was tough. Also the charge for checking in was $130 and it took over a month to get it back into our account

8/10

Excellent

23 Jul 2026

Shannon

Clean room, air conditioned for hot summer

10/10

Exceptional

23 Jul 2026

Tamra

Just smelled smoky for people with asthma and allergies, wish the pool stayed open later.

10/10

Exceptional

23 Jul 2026

Clarence

Clean and quiet

4/10

Poor

23 Jul 2026

Kristina

The beds were a big disappointment! The beds are suppose to be queens but they are not! They have full size beds but you get charged for a queen! The blanket on one of the beds was ripped when we get got in the room. The pool closes at 8pm! It was still daylight out and the pool closes. Not wheelchair friendly. It was hard to push the wheelchair up the ramps to get to the hotel. And you have to let a doorman bring your bags up they won’t let you use the carts.

8/10

Excellent

23 Jul 2026

Janet

No housekeeping and furniture is in bad shape!

10/10

Exceptional

22 Jul 2026

Susan

We had a wonderful time.Our room was clean. The staff was very friendly.

4/10

Poor

22 Jul 2026

Steven

I paid for a platinum room which should have had everything, no microwave had problems with the drapes coming down the pool is average. Again another fee added to the while checking in, thanks Expedia

10/10

Exceptional

22 Jul 2026

Molly

Had an awesome experience at the Hard Rock hotel. Everything was very clean. Service was very timely, the Spa was amazing and I enjoyed my time at the pool. The best time to go is around the early part of the week due to people primarily vacationing on weekends. I loved being able to park on the 1st floor in the parking garage for this reason as well! Overall a wonderful vacation experience.

4/10

Poor

22 Jul 2026

brad

room was gross stains on sheets and floors and AC had leak that had mold on wall

10/10

Exceptional

22 Jul 2026

THOMAS

Everything was just right. We just stayed one night. The only way it could have been better was if we had won!

10/10

Exceptional

22 Jul 2026

Melanie

Clean and enjoyed the beautiful pool!

4/10

Poor

22 Jul 2026

Frederick

Room was worn and dirty. Broken door to the refrigerator. Carpet damaged by what i assume was a dog. The place smelled. For what I paid I would have expected much nicer.

10/10

Exceptional

21 Jul 2026

Brooke

Excellent everything 10/10

10/10

Exceptional

21 Jul 2026

Chris

Room was in the Platinum Tower which was away from the casino floor. I needed a break from the noise so that was good. The room was very nice to include blackout shades that were motorized. Shower was very big for a hotel. Mini frig was so cold some drinks were almost frozen. It was 102 degrees one day so that was really nice. Not enough hangers in the closet was the only negative.

Partner

10/10

Exceptional

20 Jul 2026

Mark

We loved this short stay. Will return and book early enough for a non smoking room next time. Won some money on the floor. Good times.

Partner

10/10

Exceptional

20 Jul 2026

Kimberly

Everything was great about our mini trip. The room was clean and checking in and out was easy.

Partner

6/10

Pleasant

20 Jul 2026

Gwen

Our room wasn't the type of room we originally booked! The room was not ready when we arrived - 30 min delay. The sliding bathroom door was broken, the lamp was broken, the door on the fridge was almost broken. They did reduce our charges after I went over the manager's head & spoke to her boss.

Family

8/10

Excellent

20 Jul 2026

James

Too many children. Many families were there to enjoy the pool with small children. The pool had a lot of adults drinking alcohol and behaving as adults should. Too many children in the pool area made the atmosphere too much like Disney Land and not the Hard Rock Casino. Should consider having adults only hours.

Partner

10/10

Exceptional

20 Jul 2026

Jovania

We had an amazing time! My family and I wish we could have stayed longer.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Lashawnda

Everything was lovely from the staff room.

10/10

Exceptional

20 Jul 2026

Alan

Nice please, not sure is the best for family with little kids. Seems pretty fun thou

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Larry

We had a wonderful vacation and felt pampered our entire stay. Thank you

Partner

6/10

Pleasant

19 Jul 2026

Craig

Not for children. Let’s start with the Sugar Factory restaurant on site …CLOSED to under 21. Merchandise shop …CLOSED to under 21. Pool… closed to EVERYONE at 8pm. Casino OPEN 24/7. I understand this is a casino hotel, but get with the trends of other casino hotels. The whole hotel stinks of cigarettes. No smoking areas are pretty much no smoking “optional” areas.
The good.. nice room, bed, and shower.

Family_with_children

10/10

Exceptional

19 Jul 2026

Jeremy

Decent property to stay at for the weekend

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Jennifer

Staff

Friends

10/10

Exceptional

19 Jul 2026

Jovania

Every time I come, it is always an amazing experience. Staff is always friendly and helpful!

Friends_and_family Family

2/10

Poor

19 Jul 2026

KYLE

Very disappointed with my experience. I asked if I could park in front where I could keep an eye on my vehicle, and the staff was rude and unwilling to help. Customer service was poor, and I didn’t feel welcomed. They also wouldn’t let me and my underage son go to the candy store without making it a big hassle, even though we were just in and out. We were only staying one night, just passing through—not there to gamble, just needed a place to sleep and eat before getting back on the road in the morning. Overall, it was a horrible experience, and I won’t be returning or recommending this place.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Hilda

None

6/10

Pleasant

18 Jul 2026

Kimberley

My husband let me out with our luggage at the front entrance. You must go up steps or an escalator with your luggage to reach the front desk. Elevators were the opposite end of the building by the parking garage. As I have mobility issues and use a cane, this was a challenge. We arrived after the 4pm check in time only to be told our room was not ready. I was advised to take my luggage down the escalator, near the parking garage to check it with the bell clerk. This was again, a long and inconvenient distance. After an hours wait, I inquired at the front desk about when our room would be ready and explained that I was not able to check my bags due to mobility issues. I was told that people take the bags up and down the escalator every day and the room would be ready when housekeeping was able to get it done. I was informed that they were busy and housekeeping was behind. Our room became available two hours after check in time. Front desk staff offered nothing to help us or compensate us for their delay. I asked to speak to a supervisor, who did offer a food credit, which we used. When we checked out, the front desk tried to charge us for the credit. The casino had one person working the cashier/players club desk, with a line of 15+ people for more than an hour. Unfortunately, it was such a horrible start, it tainted the entire stay and we will not return to this property.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Latrice

Everything was excellent!

10/10

Exceptional

17 Jul 2026

Kenneth

The only complaint that I had was the pillows were entirely too big and uncomfortable. Everything else was perfect .

Partner

6/10

Pleasant

17 Jul 2026

Joanna

We had an overall good stay at Hard Rock. The staff was friendly, welcoming, and always helpful throughout our visit, which really made a positive impression.

The room could have been a bit cleaner, as there were a few areas that could have used more attention. During our stay, there was a storm that caused the TVs to stop working, but we understand that was outside of the hotel’s control.

Overall, we appreciated the excellent customer service and would consider staying here again.

Family_with_children

4/10

Poor

17 Jul 2026

Renette

Hard Rock Cafe rooms were absolutely filthy. The carpet by the elevators leading to the main entrance was filthy. The room sheets and furniture had stains everywhere. The bed was not properly cleaned and the sofa should have been steamed to remove all white stains. I would never stay at any HRC and absolutely would not recommend to anyone.

The outside staff by the bar was subpar, however, Melissa (I truly hope I have her name right, thick long wavy blonde hair) was outstanding , excellent service and a beautiful personality.

The young girl of color at the front desk had a beautiful smile and was very respectful. Very nice young lady.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

LaTanya

I stayed for three nights and I enjoyed every minute of it. The room was clean, the restaurants had great food and drinks, the casino area was entertaining, and the staff was helpful! I will be staying again upon my return!

Business

10/10

Exceptional

16 Jul 2026

Maria

Nice place

Family_with_children

2/10

Poor

15 Jul 2026

Man-Khoi

We booked a total of 5 non-smoking rooms (4 on 1 reservation, and 1 room separately). We had issue with the room booked separately, I guess it was under a common name, so the Casino/Hotel gave it to incorrect person, and they had to provide the room to us after much scrambling and making us wait past the check-in time. There was no making up from the Casino/Hotel for the inconvenience.
The room I stayed in reeked of bleach smell when we entered the room, and after we came back in the room, the smoke scent came too strong, we had to call the hotel to let them know. All they could do was come in the room and spray some freshener. No offer to change to an actual nonsmoking room for us.
The next morning, I woke up with hives on both arms. At first I was worried about bed bugs, but looking further, it was likely strong reaction to the hotel's detergent for bed sheet. Just advice for anyone with potential need for hypoallergenic detergent.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Marshall

This vacility was average. The room was fair. Service in the restaurant was poor. Parking was fair. It was convenient to several good restaurants.

Family

10/10

Exceptional

15 Jul 2026

Frank

The hard rock was a fantastic experience the room was clean and bed and pillows were comfortable great view and casino and restaurants where excellent

Partner

6/10

Pleasant

14 Jul 2026

Ryan

I’ve loved this place since it first opened and have been many times over the years. This was my first time back (June 2026) since COVID and since Bally’s purchased the property. For a long time this has been my favorite resort in Biloxi, having also been to the Beau, Harrah’s, Golden Nugget, Doubletree (I know hotel and not resort). But, boy is the Hard Rock run down these days. It felt dirty and sticky. The carpets in rooms, hallways, public spaces were all worn, dingy, and stained. Some of the light switches didn’t work well. The place is just dinged up and worn. The crowd was thin. The casino was a bit boring. The food options were okay. But I miss Starbucks and the 24/7 cafe. The Sugar Factory had a nice atmosphere, but they were short staffed and the food was about like Sam’s Club quality. Sad for the price. Ruths’ Chris seemed to be marching along okay though. I didn’t eat there this trip. The Hard Rock Cafe was decently busy. I will give the staff credit for being welcoming and helpful. They did allow us to check in early and out an hour late and upgraded us from the Royal Tower to the Platinum Tower (I guess it was an upgrade). There is no valet and the bellmen seemed almost bothered to help me. I’d highly recommend the Beau Rivage as it’s still luxury all the way, clean, busy with many guests, fun shops, good food, and great valet and bellmen.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Ashleigh

I stayed with my family for 1 night on our way to our beach vacation in Florida. The common areas and the pool are nice. The staff was all very nice. We ate at the Hard Rock Cafe and the food and service were good. The problem was the hotel room. The first room they gave us had a broken sliding door between the bathroom and room. Granted this is only a frosted door, but we still wanted some privacy as I was sharing this room with our teenaged children. The hotel staff was nice and switched our room. The problem with the second room was that it smelled so strongly of cigarette smoke. I didn't feel like complaining again so we just stayed in that room. It was so strong that even after we left all of my clothes and even my hair smelled like cigarette smoke. I realize this was a cheap hotel room for the night but I wish I would have picked somewhere else. There were several casinos offering inexpensive rooms for the night. My husband played slots in the casino, but it was very quick because he didn't win anything the whole time he played.

8/10

Excellent

13 Jul 2026

Jessie

Not much to do for
Kids!

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Marcellene

They need more people at the desk to check you in the line was too long especially being Sunday. Only two people waited 30 minutes

Partner

10/10

Exceptional

13 Jul 2026

Sana

I love it! I will be back!

Family_with_children

6/10

Pleasant

13 Jul 2026

Rebecca

Room was not ready when we arrived at 5:30 pm. 75% of the slot machines were out of service. Property needs a refresh. Not worth $300 a night.

Partner

10/10

Exceptional

13 Jul 2026

Brendan

Great stay

10/10

Exceptional

13 Jul 2026

Lisha

I always enjoy the view from all the windows in the platinum tower.

10/10

Exceptional

12 Jul 2026

Samuel

👍

8/10

Excellent

12 Jul 2026

Ali

Fun decor

Partner

10/10

Exceptional

12 Jul 2026

Latavia

1000/10 no complaints everything was as expected! Great room view, service was and everything was easy to find

Friends

8/10

Excellent

12 Jul 2026

Joseph

No comment. Nothing stands out. Most staff were polite, but most looked like they were just there because they had to get a job. Few staff gave the impression they were part of a team.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Leawona

Weekend stay at the Hard Rock was pretty decent. All the staff we encountered were extremely nice and welcoming. Parking was not an issue at all and we loved all the different restaurants right onsite. The room wasn’t exactly what was expected and if you get a room facing the city view, be prepared for the loud cars and motorcycles driving pass at night. The carpet in the main areas need to be cleaned really bad and we although we were excited for the pool, the water looked really murky when we arrived. We did notice Sunday morning it was crystal clear. Sucks that it didn’t look like that when we arrived. Overall, we enjoyed our stay!

Partner

8/10

Excellent

12 Jul 2026

Anthony

Everything was good foe the weekend. The sliding door that goes to the bathroom kept coming off track. Could've been replaced or fixed. Also no microwave in room.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Danielle

The hotel room was very comfortable. The hotel itself was great. The pool was amazing! The food and drinks was very good. A great short getaway. Will definitely be back.

Partner

6/10

Pleasant

12 Jul 2026

John

Room was OK, casino very smoking

Partner

8/10

Excellent

12 Jul 2026

TaMara

The Hard Rock is a beautiful hotel! It’s in a great location! The have a great variety of restaurants too!