Name: Harrah's Gulf Coast Hotel and Casino
Address: 280 Beach Boulevard, Biloxi, 39530, US

2/10

Poor

03 Aug 2026

David

Our room wasn't ready until almost 8:00 pm. The front desk manager said \"there's no guarantee that you can check in at 4:00.\" For $330, I expect better. Won't be going back to Hara's.

6/10

Pleasant

02 Aug 2026

Sebastian

Reported for check in at 7:00 Pm. The 2 rooms were not ready. Only by 8:30 Pm we could get the rooms.

10/10

Exceptional

01 Aug 2026

Belinda

We loved our stay for Mothers/Daughters Getaway wkend!!! Our room was beautiful, clean & stocked!! We absolutely loved the casino, pool & Starbucks being in the hotel lobby!! We will definitely stay @ Harrah’s on the coast again!!

10/10

Exceptional

31 Jul 2026

Bryan

Room had a strong deoderizer smell. When we were packing up to go home we found a dead hermit crab in the corner under the curtain. Someone's kid probably collected shells on the beach and it walked away. Possibly the reason for the strong chemical smell was to mask the dead crab smell they couldn't find?

6/10

Pleasant

31 Jul 2026

James

Overall, the place is perfect for families or people that want to drink and go gamble. For someone that wants a little bit of peace and quiet and possibly do some work, it’s not the best environment. They tried to tell me that I was gonna have to be charged an additional nine dollars to $10 per day for high-speed Internet where I could do some extra work and I told them that should be already added to the price as a standard amenity. I explained to them that every other hotel I’ve ever been and never required me to pay at least not since the early 2000s for high-speed Internet. Also the rooms need cleaning desperately. I feel like they do a quick sweep and that’s it. The linens were clean, which was obviously important, but the bathroom needed to be mopped and checked for previous tenant hair. There was also a ton of dust accumulated everywhere in the corners and on the doors. And lastly, the walls are paper thin. I had to call at 11 o’clock at night because it sound like somebody was screaming or crying loudly. I probably won’t be coming back to this particular hotel.

4/10

Poor

30 Jul 2026

Melvin

The staff was great, however, our room wasn’t. Primarily the bed. It wasn’t clean. Underneath the sheets, The mattress cover had someone’s used toothpick, body fluids, and trash. Just sickening for me. Also, the smoke from the casino was just overwhelming.

2/10

Poor

28 Jul 2026

cynthia

Sorry DO NOT STAY check in 4 got in room 1022.NO EXCUSES NOTHING TAW SEWAGE IN LOBBY BATHROOM 2 towels for 2 adults called for more got 3 floor mats 1 towel and 2 washcloths with holes!! Room smelled funny, no pot smell NASTINESS NOT CLEAN SMELL RUDE AND CRUDE CHECK IN EVEN MANAGMENT POOL BATHROOM 2nd day had raw sewage overflow and shutdown huge mold in pool area and mold in ceiling falling in pool bathroom cold food in salt and sizzle restaurant, No tomatoes 4 customers and waited half hour for hamburger and nachos slots super tight been Rewards member 15 years told by Cage worker and manager I wasn’t, had husband send my rewards card information and after being BELITTLED by these IDIOTS and WASTED TIME I finally got a new card, 3 cards the 1st night new card 4 times the next 2 days Machines wouldn’t eat cards NEVER HAD SUCH A HARD TIME SPENDING MONEY!!! Pool edging RUINED my NEW bathing suit, pool towels very limited, I could go on BUT I will let you decide at least 20 other people or couples with SAME BS and NOOOOOOO REASONS, NO EXPLANATION NOTHING!!! I had reservations for 3 months and I DROVE 7 hours that day had no room, couldn’t rest, NO shower Thank god no kids! SPENT EXTRA MONEY WAITING. Could not keep dinner reservations either.HAPPY FRIGGIN 70ith BIRTHDAY!!! Day leaving got $75.00 voucher to USE While there, Couldn’t be transferred or Used at another date!!!
I dealt with assistant hotel manager 2nd day, She took her Title to the friggin MAX with me DONT

Family

4/10

Poor

27 Jul 2026

Penelope

Check-in is stated that it is at 4pm. I arrived at 4:15 & was told my room wasn’t ready and that it would be an hr before it was!!!
I check back in a hr & it still not ready. I asked why & staff told me 2 reasons- 1. Check begins at 4 so it doesn’t mean your room will be ready 2. They were short staffed in housekeeping & had a lot of late checkouts.

After 2 hours of waiting - I asked again. It still wasn’t ready but somehow a manger “found” a room- it wasn’t the one I reserved.
I was not happy with the 2 hr wait & no full water view.
The food was ok at the bar near the front desk. Blind Tiger was typical bar food.
The pool was good & i appreciated the ledge to sit on in the pool.
However, I wouldn’t stay here again.

10/10

Exceptional

27 Jul 2026

Marlena

I loved staying here I will def stay here again everything was on the strip that I needed as well as restaurants in the hotel 👍

8/10

Excellent

27 Jul 2026

Leo E.

check in is a joke

4/10

Poor

26 Jul 2026

Auguster

The room we stayed in was very outdated. The shower curtain and towels were very worn out. The room was very dusty and there was food left over in the refrigerator. This is a place my family won’t reside again.

6/10

Pleasant

26 Jul 2026

Brandy Lashawn

The property is beautiful but not well maintained. My room was not cleaned during my entire trip. I requested toilet paper and never received any. It took 12 hours to receive more towels. The water was not warm. The restaurant choices were great and all the food was delicious.

10/10

Exceptional

25 Jul 2026

Adrian

Our stay was memorable. We'll definitely come back. All the staff we encountered was friendly and helpful. I don't gamble and I still enjoyed the stay.

10/10

Exceptional

25 Jul 2026

Sonja

The front desk was awesome!!! The wait staff at the pool was very nice & friendly. But most of all…Tiquan at Steak n Shake on Thursday night was phenomenal! He was there solo and handled the register, the cooking & food delivery with efficient patience & spectacular customer service. I was so impressed. I thank you all for making my first solo vaca an exciting success

8/10

Excellent

25 Jul 2026

Gina

Very friendly staff. I wasn't prepared for smoking in the casino. Beds and pillows were very comfy, but some of the outlets were loose and wouldn't charge our phones.

6/10

Pleasant

24 Jul 2026

Heidi

We had a great time, the manager of the bell hop was extremely rude at least that's who we think he was. We simply asked if we could use a cart to get our belongings from the car and he turned around and said \"No!\" I said \"Okay so you dont get your own things?!\" (Since we had never stayed at this location before) and he responded \"Don't you think that's what they get paid for?!\" I just kind of stood there in shock. Let me add my mom is disabled and we had just driven from Texas, we were tired and ready to rest before finding a place to eat dinner. We decided from that point on not to engage with any other staff members if we could help it and figure things out for ourselves. Other than that we really enjoyed the casino and the bartenders at the pool were great!

8/10

Excellent

24 Jul 2026

Sharnelle

Casino wasn’t paying out to me. Lost a lot of money there.

10/10

Exceptional

20 Jul 2026

Joshua

Book to reserve room

Partner

8/10

Excellent

19 Jul 2026

Richard

Spent the night in Biloxi for the first time. Great exciting gaming. Great location which reminds me of Altantic city, there's a Harrahs next to Golden Nugget as well. Room was spacious, nice early morning view of Biloxi Bay available.

Self

2/10

Poor

19 Jul 2026

Rhonda

There was 3 ladies in our group. When I booked (thru Expedia) like I always do. I booked connecting rooms. When I check in they would NOT give me connecting rooms. So after trying to get connecting rooms. They gave us a room 10 rooms away!!!! So when we went to the rooms. One of the rooms stunk SO BAD! Like cigarettes and marijuana!!! So I called the desk to tell them what I smelled and wanted to cancel one of the rooms cause we wanted to stay together in one room. The manager told me that we could cancel the room but would not be able to get our money back on one room. The money had not hit my card yet! So we stayed in separate rooms and will not ever stay there again. And I was told if I would of not booked thru Expedia this would not of happened. So they would NOT accommodate me at all!!! I will not be back thanks

Friends

10/10

Exceptional

19 Jul 2026

Bret

overall good, not perfect but a great stay.

Partner

4/10

Poor

18 Jul 2026

Melanie

We stayed for a week and heard a banging noise from construction that started early in the morning. Housekeeping did not get our dirty towels or trash so we went and asked for cleaning service from the front desk. The front desk staff said she would let housekeeping know but they just put 3 new towels on top of the bed. Still a huge pile of dirty towels and trash that was not picked up. The daquari bar was closed the whole week as well which was a huge let down.

10/10

Exceptional

18 Jul 2026

Elizabeth

Great place to stay!

4/10

Poor

17 Jul 2026

Ineshia

Casino staff was horrible and rude

10/10

Exceptional

17 Jul 2026

Patricia

All good!

Family_with_children

10/10

Exceptional

15 Jul 2026

Harriet

The staff was very friendly. The front desk was awesome, the bell man was very accommodating, and the only thing was that it looks like the property is all the property of the Harris and I wasn’t aware that they did not give you service unless you ask for it but like I told the lady when I checked in that we were chatting first so maybe that’s why she just forgot to tell me about that part of the service and the last thing is that I wasn’t understanding if you checked in earlier that it’s a fee cause when you come from out of town and why would they charge an early fee when the when it’s unnecessary I just wasn’t aware that they did all that now

Family

6/10

Pleasant

15 Jul 2026

robin

The hotel was not clean. Room was old, stinky and outdated. We didn’t spend a cent in the casino but instead gambled at Beau Rivage. Hotel and casino was very dark and depressing.

Partner

6/10

Pleasant

15 Jul 2026

Myron

Casino was nice............

8/10

Excellent

15 Jul 2026

Terrell

Clean room, front desk workers were very nice, housekeeping staff were sometimes unpleasant and frustrated when asked about towels and blankets

8/10

Excellent

14 Jul 2026

John Burns

THE VIEWS

6/10

Pleasant

13 Jul 2026

Joanne

Percilla was an absolute star this lady is what customer service is all about. The hotel is very very tired and needs update

Partner

10/10

Exceptional

13 Jul 2026

Alicia

Great vacation at Harrah's Gulf Coast Casino

Family

6/10

Pleasant

12 Jul 2026

Shavita

I loved the people!!! Service was amazingly great. However the EV chargers not working wasn’t pleasant and that’s the only reason why I choose this location. Room not being ready due to 3rd party booking wasn’t very welcoming as well. But overall it was ok!

Friends

10/10

Exceptional

12 Jul 2026

quentaya

The staff was amazing 10 out of 10 I would recommend

Partner

8/10

Excellent

12 Jul 2026

Kimberley

Overall satisfied

Family

6/10

Pleasant

12 Jul 2026

Contina

Pool is good. Atmosphere was good. Need to update the rooms.

Friends

2/10

Poor

11 Jul 2026

Michael

I reserved a room at Harrah’s weeks in advance. When I arrived for my checkin, I was informed that no room was available. I was advised to wait to see if there would be a cancellation. There was none. I had to search for a room at other hotels and finally found one around midnight. My trip that I had planned well in advance was ruined. Because of Harrah’s.

2/10

Poor

10 Jul 2026

Aisha

The staff at check in was very rude and room bed wasn't made and it was very hot

10/10

Exceptional

10 Jul 2026

Brittany

Loved the playground and pool for the kids

Friends

6/10

Pleasant

09 Jul 2026

Dawn

The hotel didn’t have our room ready when we arrived around 5 and were unsure when it would be ready. They said we could use the pool while waiting, but our swimsuits were packed in our luggage. They offered to down grade our room from a platinum to a regular room no refund. The front desk attendant was absolutely amazing but she was one of the best parts of the trip. The manager finally comped us dinner and refunded the difference in rooms. The pools liner is bubbling up and it’s noticeable. The Purple Zebra was not open the whole time we were there. The Steakhouse was wonderful food and service but has no bathroom so you have to fully exit the restaurant and go thru the hotel to get to a bathroom.

Partner

10/10

Exceptional

09 Jul 2026

BARRY

Staff

Family

10/10

Exceptional

08 Jul 2026

Lula

Everything was good but what I really noticed when I step off the elevator headed to my room the hallway was a breath of fresh air the fragrance was so pleasant and I knew right away that my room would smell the same way, and it DID. Absolutely love it, now this is where we are staying in the future. This is one of the things a customer/visitor look for as well we want things to smell good and stay able! #casino # cleaningstaff #cleanroomandthehallway!!!!!

Partner

4/10

Poor

08 Jul 2026

William G

The room didn’t smell fresh and furniture was dirty and carpet wasn’t clean. The bathtub faucet was dripping.

Partner

10/10

Exceptional

08 Jul 2026

Reginald

Hotel room was clean and updated. Casino good but amenities such as pool area very tired and not very clean

Self

2/10

Poor

08 Jul 2026

Cody

Check in was at 4 but we didn’t get checked in until 7:30 that night due to the rooms not being cleaned. We won’t be staying here anymore.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Harold

Room was set to 60 degrees when we came in, that should have been the first clue, nowhere near 60 more like 77 all night. Woke up sweating like crazy. The pool was decent however only on bar tender all day at the pool bar took forever to get drinks.

Partner

6/10

Pleasant

06 Jul 2026

zottig

Needs more upkeeping even the most transited area elevators needed more to be clean and the only late night eating option (steak and Shake) needs to be clean.

8/10

Excellent

06 Jul 2026

TRACEY

It was a great location for traveling with our service animal. Not as fancy as other neighboring properties but all of the amenities were good and the ease of parking and checking in and out were great.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Douglas

Housekeeping is non existent. Called 3 times for towels because their math is if you’re staying 2 people for 2 nights you only need two towels. No bell service so pack light.

2/10

Poor

04 Jul 2026

Melanie

Worst hotel in Biloxi so far. (We have stopped in Biloxi on our way to Fl. for 19 straight years.
The 1st room we were given had “stains and (something” on the bed. Called housekeeping to get new sheets. They came in and immediately told us “y’all need to grab all your stuff and leave this room. You have BEDBUGS”. Packed up.. went downstairs to check in to tell them we were told to get a new room. They were not at all apologetic but did assign us a new room. (New room had only a few working outlets, no mirror outside of the bathroom, and not much better than the last-but no visible signs of bugs). Security came to talk to us. Laughed and said it wasn’t bedbugs (without even seeing the pictures or sheets). Had us fill out paperwork and said would get back to us if it was bedbugs after all. Was fairly belittling even though WE didn’t initially even say “bedbugs”, we were told that!! Never heard anything from the hotel. No check in and definitely no offer of compensation for the trouble (and the unknown of if we are now transporting bugs in our luggage and bedding). Written while scratching!!

Friends_and_family Family

4/10

Poor

04 Jul 2026

Patricia

The parking garage was absolutely filthy ! The little cafe in the building had a very limited menu and the drinks were not up to par. The Starbucks did not open on time and the one staffer woman said she did not know how to operate the expresso machine, Overheard one staff member say to a guest that they were having problems with thievery on site.

6/10

Pleasant

04 Jul 2026

Iris

Room had a musty smell. I bought sanitizing air fresher to freshen it up. Rooms were not cleaned daily, we were told housekeeping doesn’t service rooms with guests in them. The wall in the room had a small hole which was covered by(maybe) purple paint? Also the refrigerator needed defrosting.(pics added)

The overall hotel lobby, hallways, restaurants and bathrooms were clean. The pool area was mostly clean.

The hotel Staff was very friendly and courteous. The Front Desk staff were not as friendly. There were only two staffers available for check in, long lines. Only one person at Front desk seemed happy to be there. I asked one staffer the Manager’s, she only knew the first and didn’t quite know the last name. I was given the managers card.

I contacted the Front Desk Manager and it’s been a week without a response. I had an issue and wished express my concerns.

Overall, the best time was spent at the pool! Very nice view and the Pool Staff was awesome.

Friends_and_family Friends

2/10

Poor

03 Jul 2026

Karla

I was at the casino today, and it was raining outside. Sitting inside in the chair, drops of water fell from the ceiling.

Friends

4/10

Poor

03 Jul 2026

Sheila

Need water mats on floor lobby for pool people need a staff at all times for the diamond members stood in the regular line taking people before in diamond line not acceptable we stood in line only one person at desk only 2 elevators working long wait room had old cups under desk baby bottle milk in fridge water issues with pool is a safety issue rooms 3rd floor smell like grill so did the room

Family_with_children

8/10

Excellent

03 Jul 2026

Brooke

The hotel was great and the food and pool were delicious and relaxing. The only issue I had with my stay was that online it said check in was at 4:00. I texted the concierge to let them know I would not be there until 8 to check in. Upon arrival at 8, I was told my room wasn’t available yet because it hadn’t been cleaned and 4:00 check in times are not guaranteed. Then I asked what time my room would be ready, and they stated they “didn’t know”. I asked if I was even guaranteed a room before 12 am and they stated they couldn’t promise. With nowhere else to go (we drove 7.5 hours), we went to find food and pray our room would be ready soon. At about 9:30, they called me stating the room was ready. I was thankful for the help I received, but had NEVER checked in at a hotel that didn’t let me check in at check in time. It was VERY stressful upon arrival. Other than that, I have no other recommendations.

Partner

2/10

Poor

02 Jul 2026

Brian

Staff checked us in and didn't have a room available so we had to wait over 3 hours before getting into the room. Everything was closed by that time and the room had mold on the walls and some weird substance on the wall sheets were dirty.

Family

8/10

Excellent

30 Jun 2026

dean

cff

Friends

10/10

Exceptional

30 Jun 2026

Natashia

Peaceful stay. Staff were great.

Partner

10/10

Exceptional

29 Jun 2026

Katie

Everything was enjoyable!! Will definitely be back!

10/10

Exceptional

29 Jun 2026

Treandra

Staff very friendly, rooms very clean and nice!!! My experience was 10/10 from check in to check out!!!!

Family_with_children

10/10

Exceptional

29 Jun 2026

CurKeena

This was our first time staying at this hotel and it was amazing. Wish we had time to use the pool as it looked like a good time. But otherwise the room was very clean very big and we enjoyed ourselves. We went to the restaurant the next morning to have breakfast and I will say all of the food was top-tier. We had the biscuits and gravy the breakfast meal and the breakfast burrito excellent choices.

Partner

8/10

Excellent

29 Jun 2026

David

Comfortable bed, spacious room.
The restaurants were a bit disappointing.
I felt mlsled because when we arrived we were informed that a Resort fee had to be added. I DO NOT APPRECIATE that.
Casino payouts are tight.

6/10

Pleasant

27 Jun 2026

Francis

Harrah's did not clean our room or make up our beds in the 3 nights we stayed there. This is the first time in over 60 years that we have stayed in a hotel costing nearly $200 per night and did not get our room cleaned or beds made up. The next time we visit Biloxi MS, we will definitely not stay at Harrah's.

10/10

Exceptional

27 Jun 2026

Maurice

Every thing was good

10/10

Exceptional

26 Jun 2026

Deborah

It was awesome can’t wait to go back

Partner

6/10

Pleasant

26 Jun 2026

Lauren

“Your room is ready. However, it is $28 for early check-in.” “Uh…no thanks.” “Do you have any microwaves available?” “Yes, that will be $25 / night.” Pool Umbrella: $15 / day. No luggage cart unless you pay the bell hops. There are other casinos in Biloxi that don’t charge for these things. For these reasons, I won’t be staying at Harrah’s again. (The biggest plus for me was the pool / hot tub is open until 10pm. 8pm - 10pm is adults only) Had to switch rooms because first room’s carpet was soaked due to fridge (May sound petty, but big deal after carrying all of our luggage up to be told we had to carry it back down to switch rooms. They did send a bell hop after I complained about it.) Lots of small irritations that I haven’t had at other casino hotels.

Family_with_children

2/10

Poor

26 Jun 2026

Rhonda

Caesars Entertainment has tanked on this product!! It’s trashy and dirty, staff is typical for this worn down property. Bathrooms hardware all rusted, zero hot water in shower dirty buggy type sheets literally had me pulling them off and wallpaper and wall dents. Reminds me of single stars in Vegas or Reno. Tahoe wouldn’t even let them there in this condition. I’ve been a Harrahs customer since the 80s and even worked for them in 2000 in the High Limit. Seven Stars or any must be put in a different hotel because this place isn’t fit for anything but a $16 Motel 6 stay. *****Choose a different place*****

I came looking to frequent the Bellesimo but will do a hard pass!

Family

2/10

Poor

25 Jun 2026

Kerri

I did not have a pleasant experience due to housekeeping and dining issues. I waited 45 minutes for a grilled chicken salad that was prepared by an employee using his bare hands to put the salad together. The manager of this food court establishment showed zero interest in trying to rectify this issue because he was too busy entertaining his son. Needless to say, my daughter did not eat the wilted salad topped with a burnt chicken breast. We ended up wasting $17 on a poorly made salad. In addition, the overall ambience felt dreary and smelled awful on the ground floor. The casino was very small and the chances of winning was very low.
I was disappointed that I brought my family to what I thought would be a pleasant experience but unfortunately turned out to be one of the worst trips I have ever planned. It was hard to drive back to Florida feeling so unfulfilled.

Family_with_children

4/10

Poor

24 Jun 2026

Felice

The air didn't work in my room nor the telephone but for the most part the stay was great with the exception of me having to pay twice for this trip.

Partner

2/10

Poor

22 Jun 2026

Carla

No hot water no small towels,TV had wasn't working our room was near the pool loud music informed the front deck will never stay here again

Partner

2/10

Poor

22 Jun 2026

Jose

I didn't like the service and building

Friends

10/10

Exceptional

21 Jun 2026

Leonard

Next to casino

Friends

6/10

Pleasant

21 Jun 2026

Clorisee

They staff was still cleaning our room when we got to it. We checked in well after check in time not sure why the room wasn't ready. I paid on the Internet for a king bed room but I got a room with two beds. Not what I paid for. The bathroom floor and tub had hair on them from the prior guest. So glad I was only staying one night.

Partner

10/10

Exceptional

19 Jun 2026

Allen

Starbucks closed too early and water pressure low and door knobs were not clean. Splashed stains on doors and cabinets…simple wipe and spray with 409 would have done the job nicely.

10/10

Exceptional

17 Jun 2026

Robert

Very good stay from arrival to departure. Friendly helpful staff. Great location.

Partner

10/10

Exceptional

17 Jun 2026

Leah

great atmosphere

Partner

4/10

Poor

16 Jun 2026

Crystal

Not my usual experience at this location. Check-in was delayed because no rooms were clean. Then we had a leak somewhere in our room that left standing water on the carpet. The staff was attentive to these issues though.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Lacey

Great hotel to stay at! Everything was wonderful! Would highly recommend.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Marcie

Casino very smoky, did not stay and play. Food option are good, pool area is great, love the servers.

Partner

6/10

Pleasant

12 Jun 2026

Marcie

Nice get away. Enjoyed the pool. But the casino is so smoky we did not stay.

Partner

10/10

Exceptional

12 Jun 2026

Myra Rush

For an older hotel…it was a little dated.
I did see mold in shower on grout.
Everything else was fine.

Family

8/10

Excellent

11 Jun 2026

Michelle

Clean and easily accessible

Family

10/10

Exceptional

11 Jun 2026

Leslie

Great time and GREAT customer service. Thanks to the front desk Manager for making our stay so enjoyable. Awesome customer service. Thanks!!!

Family_with_children

2/10

Poor

10 Jun 2026

Savina

I am extremely disappointed!!! I paid over $600 for this room for it not to be cleaned and no other rooms to change too!! Not to mention no one even came to clean our the next day we stayed 2 nights there was brown stuff on the bathroom walls and hair everywhere the bath tub was nasty and the fridge was frozen up.... Honestly have so many compliments from over charging what they said they were going to charge to not cleaning I am very disappointed you expect a lot more out of something you spend this much on I would of been happier at a cheap hotel than this place the location was great tho and a few employees made our stay a little better but I have called the hotel 4 times to see what they can do about these problems and no one has gotten back to me I will never spend my money on this place again!!!

Friends

8/10

Excellent

10 Jun 2026

Connie

Rooms were clean. I don't know if the tub in all the rooms were the same, but the tub in our room was hard for my husband to get in and out of it.

Family

8/10

Excellent

10 Jun 2026

Sarah

The staff was great and amenities were great and available! The cleanliness of the rooms could have been better.

Partner

2/10

Poor

09 Jun 2026

Raymond

This casino is run down not what we expected when we booked Harrahs has really let this place go.

10/10

Exceptional

08 Jun 2026

Tiffany

Clean,friendly and my room didn’t smell like smokers! Very pleasant stay

Self

6/10

Pleasant

08 Jun 2026

Rachel

The room was nice and the bed was comfortable. The property itself was dirty and grown adults were peeing in the kid splash area by the pool.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Erik

.

2/10

Poor

08 Jun 2026

John

A piece of tortilla was left on the floor from the last person so they obviously do not clean good. staff was not friendly

Family_with_children

4/10

Poor

07 Jun 2026

Stuart

I booked 2 rooms and asked for adjoining rooms which they said they could do. Check in is at 4p and was not able to get into my room until 3 hours later. I got into the first room and was waiting for the adjoining room to be cleaned. They called and said the room was ready and when I went to get the keys they said it wasn’t and to come back shortly. I went back down to the desk to see if it was ready and they had given my adjoining room away. They had nothing but excuses of what happened. They eventually put me in a room and were able to try to enjoy my family. Will never stay at this hotel again.

Family_with_children

8/10

Excellent

07 Jun 2026

Amber

Liked the property- lots of greenspace to walk my dog -

Pet

6/10

Pleasant

07 Jun 2026

katie

We enjoyed the casino the wait staff was pretty ok. The room on the otherhand, I will say the lamp didn't work in our room also t he bathroom fan didn't work as well. The room looked clean until someone else's lashes were stuck to my socks which was pretty gross.

Partner

10/10

Exceptional

07 Jun 2026

Clark

Rooms were clean and staff was helpful.

Family_with_children

8/10

Excellent

07 Jun 2026

Brittany

This was our first stay at Harrah’s. The staff throughout the hotel was super friendly. The pool was nice—my kids loved it. The room was clean, but some of the electrical outlets didn’t work, so we had to share chargers for all devices. The ac worked great the first night, but it didn’t by the next day. It stayed set on 65 but never cooled off the room again like the first night.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Tyera

I would have given 5 stars but the only problem we had was the fact that their are no microwaves in the rooms. You are allowed to request one . I made 4 calls to request one so the kids could warm up pizza, & the microwave never came & I was charged the $25.00 usage fee. The front desk straightened out the charge right away, however still never got the microwave. Outside of that, everything else was perfect.

Family_with_children

10/10

Exceptional

05 Jun 2026

Lisa

The room was very clean and comfortable. The property was clean and comfortable. The staff was very nice. The hotel/casino location convenient to all restaurants and things to do. Would definitely stay here again.

Partner

10/10

Exceptional

05 Jun 2026

Bobby

Mostly every thing was good i would have preferred if the staff had checked for clean towels each day

Partner

4/10

Poor

05 Jun 2026

Patricia

The room was not clean, food particles on the floor. The staff in the Salt restaurant forgot to enter our order, so the food came out 1 at a time for 4 people, we requested no onions due to an allergy, food came with onions, 4th person received the wrong order and everyone else was finished eating before he received his food. Not a great experience and will not stay here again. Pool was amazing!

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