Name: Ravana Range Ella
Address: Athulgashinna Kithalella, Ella, LK

2/10

Poor

13 Jul 2026

Chowdhury

This property just made me feel like I wasted all my money.I didn’t get what I paid for.Few things just made me annoyed:
1) The entire room was nasty and not cleaned properly.
2) It was smelling so bad from bathroom drainage.
3) The bathroom drainage was so bad and the entire shower area got flooded.
4) No towel was there and finally I had to call them to provide towels.
5) We found lots of insects which was unexpected.
Apart from those all the staffs were so friendly and tried to help but management was super weak.Long story short I did not enjoy my stay and I just wasted my money.Never Recommended

Family

2/10

Poor

14 Mar 2026

Devesh

Inaccessible property (have to pay extra to a tuk tuk to get in and out) and dated, unclean condition overall. Great views but poor service, lacklustre food and menu, and rooms are old, dirty, with poor beds and mattresses. We had to check out 1 night early to stay somewhere else, it was a poor hotel that is in desperate need updating. Definitely not the experience that we paid for, and it felt like the food menu was over priced too. Finally, a horrific smell of trash from an open rubbish dump nearby, which could be felt in most parts of the hotel.

Partner

10/10

Exceptional

27 Jan 2026

Jane

Staff are super, rooms spotless, and food is perfectly spiced. And the views are outstanding.

4/10

Poor

04 Jan 2026

Chinmaya

Room, manager, old and dilapidated rooms

Friends_and_family Family

2/10

Poor

24 Dec 2025

Anand

The view from the hotel is good and there ends the positives. I am sure some of the reviews here are made up. This hotel is located on an extremely steep and dangerous road. At night, it is completely dark and feels unsafe to walk—one wrong step and you could easily fall off. It is honestly shocking that a hotel would put guests at such risk.

Further road that leads to the market passes thru a smelly garbage dump. So you are breathing heavy due to the slope and taking in that smell at the same time.

The staff were completely unhelpful and reluctant to assist with luggage, despite the difficult access. To make matters worse, I gave clothes for laundry and some items went missing. This shows a serious lack of professionalism and accountability.

Breakfast was mediocre at best, and the coffee was outright awful. Staff behavior throughout the stay was poor and indifferent, making guests feel like an inconvenience rather than welcomed.

Overall, this place fails on safety, service, and basic hospitality. It feels like staying in a hostel. I will never stay here again and strongly advise others to stay away especially if you have families.

Leisure Family

2/10

Poor

21 Dec 2025

Anand

This hotel is located on an extremely steep and dangerous road. At night, it is completely dark and feels unsafe to walk—one wrong step and you could easily fall off. It is honestly shocking that a hotel would put guests at such risk.

Further road that leads to the market passes thru a smelly garbage dump. So you are breathing heavy due to the slope and taking in that smell at the same time.

The staff were completely unhelpful and reluctant to assist with luggage, despite the difficult access. To make matters worse, I gave clothes for laundry and some items went missing. This shows a serious lack of professionalism and accountability.

Breakfast was mediocre at best, and the coffee was outright awful. Staff behavior throughout the stay was poor and indifferent, making guests feel like an inconvenience rather than welcomed.

Overall, this place fails on safety, service, and basic hospitality. I will never stay here again and strongly advise others to stay away.

Leisure Family

6/10

Pleasant

01 Dec 2025

Monjurul

View is good from upper floors but the road is very bad

Leisure Family

10/10

Exceptional

18 Oct 2025

Ravikumar

Every item in the breakfast was fresh and friendly staff

8/10

Excellent

13 Jun 2025

Denise

Wonderful views very helpful friendly staff good food options walkable to the town. Could do with a quiet curfew at 11pm as people very noisy till early hours and not much sleep perhaps a small change to hotel policy that quiet after 12 pm? Otherwise was very good stay and would recommend

6/10

Pleasant

13 May 2025

Verified traveler

Great location

Great location if you don’t plan on doing much else. The hotel is located on an incredibly steep hill with only a narrow side road to access it which makes taking the 15 minute walk in to town unappealing.
The rooms are not very soundproofed and we found ourselves getting woken up at 7am by staff in the restaurant as our bathroom had a window which we couldn’t close which opened to the restaurant. You can hear everything that happens outside around the pool which makes sleeping in hard
Incredible views of Ella

Partner

4/10

Poor

13 May 2025

Sayuri

Disappointing. Would qualify as hostel, not hotel.

The view is very scenic and beautiful, but the hotel itself is old. Expect old-school room and bathroom. Sadly what it lacks in comfort and modernity, it doesn't make up with charm. The restaurant was bad (we didn't finish our plates) and while they boast about rich breakfast selection, the quality is lacking (we had so many nice breakfast in Sri Lanka, it's a shame!). Also the wifi wasn't functioning (even after staff intervention, we would connect but it was off and we resorted to using data).

Friends_and_family Family

10/10

Exceptional

26 Mar 2025

Tia

Incredible view

Wow—best view on town! When I got to the property, I felt like “I don’t even need to go hiking, this view beats anything I could hike to.” You can literally see and hear a waterfall from the balcony! Super nice staff, good food, including a particularly nice breakfast spread. A little bit of a pain to hike up there from town, but doable in 10 minutes or a very short tuktuk. Room was perfectly good. Only quibble was that the walls (even though it was clear they had been padded) were very thin.

Self

10/10

Exceptional

21 Mar 2025

Brett

.

8/10

Excellent

01 Feb 2025

Vina

The views were amazing, room was big and clean, there is a steep walk to the hotel but staff helped with bags, the breakfast was average, overall a nice place to stay with friendly staff and views were unreal

Leisure Friends

10/10

Exceptional

27 Jan 2025

Narima

Gorgeous views

Beautiful views of Adams peak and Ella Rock. The room was large with 4-poster beds. Staff were friendly and breakfast buffet was good. Lots of steps to the room.
Highly recommend.

Partner

8/10

Excellent

18 Jan 2025

Bobbie-Sue

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Leisure Self

8/10

Excellent

05 Jan 2025

Nicholas

We really enjoyed our stay here. The view from the property is amazing. The staff here made our stay. Thusara and thushan were so accommodating and friendly it was sad to leave them. Also the walk into town isn’t far you can cut through over the train tracks. We had breakfast included and they have a decent variety of food. There were a couple improvements needed on the room our mattress was really average. It’s really light and you can hear everything going on down in the restaurant area. The shower works really well but the bathroom looks very tired.

Leisure Partner

8/10

Excellent

29 Sep 2024

keith

Good location, but needs a bit of renovating. Quite noisy at times, but friendly staff.

Partner

6/10

Pleasant

28 Jul 2024

Jennifer

Entrance to Hotel very inconvenient. Suitcases had to be carried up from the parking lot

Friends_and_family Family

10/10

Exceptional

17 Apr 2024

George

The view was stunning and the staff were excellent. The manager went above and beyond when we accidentlay left a bag in a tuk tuk. Beautiful place, wonderful people

Leisure Family