Name: Viaje Hotel Downtown Cairo
Address: Adly,downtown, 26, Cairo, 4280160, EG

2/10

Poor

20 Jun 2026

Nassr

picture different

10/10

Exceptional

19 Jun 2026

Jo

I stayed here for a few nights and was impressed by the cleanliness and organization. The staff were friendly, the room matched the photos, and the breakfast was fresh and varied. The hotel was peaceful at night, which made for a relaxing stay.

Partner

2/10

Poor

17 Jun 2026

Yazan

Stuff were not very nice, i don’t advise anyone to go there . , in the morning they were better

Partner

4/10

Poor

16 Jun 2026

ADNAN

The room was not the same as we booked, staff was helpful. Breakfast very limited items. Overall in great location.

10/10

Exceptional

30 May 2026

ali

Excellent service staff for amazing very helpful cooperative

Family

10/10

Exceptional

21 May 2026

Carter

All

2/10

Poor

10 May 2026

Charley

Elevator broken. Hotel on fifth floor. No one spoke English. Called for someone to check us in didn’t show. After 45 minutes of waiting we left to find another hotel. We were tired. I have requested a refund

6/10

Pleasant

04 May 2026

Karynne Ricks

The hotel is on the 5th floor of what appears to be an abandoned building, with sketchy elevator service. Although staff was friendly and the hotel was clean there was very few amenities. Location is great but not if you're looking to relax, Egyptians love their car horns.

Partner

4/10

Poor

28 Apr 2026

inger

STAY AWAY FROM THIS PLACE
The elevator did not work
We stayed for 4 nights and they don’t come to change the room.
At the end, they will change you for anything. The blanket had. Stain before and they wanted to charge me the whole blaket, a towel and and pillow case .. we ended paying $30US extra for nothing. This is in downtown a lot of noise

Family

6/10

Pleasant

25 Apr 2026

David

Breakfast was

6/10

Pleasant

22 Apr 2026

Nicole

I think this property will be great once they have everything in place. When my group checked in, the wardrobe was not installed so there was no place to hang jackets, the was not air conditioning in the room requiring us to have to open the windows which invites the noise from the downtown traffic in. The entry way smell like cat urine. The breakfast was great when it was fresh, but without heat under the pans the food became cold and rubbery by the end of breakfast. Maybe 11am is too late to offer breakfast?

Friends

4/10

Poor

16 Apr 2026

Jurgen

Hotel was under construction with only two floors that were finished. Staff were unhelpful. When we checked in we had to wait over 1hr to get a room. We arrived after midnight and the room they gave us was not the right ones. They corrected this for the following night. Would not recommend this.

2/10

Poor

15 Apr 2026

Michael

It was absolutely nothing like you see online. The reviews are definitely purchased. Didn’t even stay here I was so disappointed

Friends_and_family Friends

6/10

Pleasant

14 Apr 2026

Sazidha

It was a great service by the staff . But the condition of the building was terrible which didn't reflect in the online booking . To my surprise they charge for tea bags if I want some for the room . I believe low budget in Cairo will be like this which was a bit surprising to us North Americans

Partner

2/10

Poor

13 Apr 2026

Salah

It was the worse hotel I reserved from Expedia room dirty no air conditioning or even fan , so noisy location and staff not professional

Self

10/10

Exceptional

13 Apr 2026

Abdelfattah

The staff were very pleasant, friendly, and always willing to help, which made the stay more enjoyable. The room was clean, comfortable, and well-maintained, providing a relaxing environment throughout the stay. The air conditioning worked very efficiently and kept the room at a comfortable temperature at all times. Security was also excellent, which made us feel very safe during our stay. Overall, it offers great value for money, especially if you keep to the basic booking without adding extra services.

Friends

4/10

Poor

07 Apr 2026

Micah

Don’t believe the pictures you see on the website…at least not yet! They claim they are renovating to the level that is shown. They may have one or two rooms now (just for the pictures?!?!?) but the majority of the rooms are ~60% there. For instance, our shower had no barrier glass to contain the water. Water was anll over the bathroom floor. And I highly doubt you’ll get the same price once the property is fully renovated. Things to note: no air conditioners in the rooms (at least not yet, but it didn’t look likely for the future). The breakfast is nominal at best - you get what you pay for. It’s downtown so it’s going to be loud due to the constant honking of cars on the street. (The driving here is mayhem!)

Last hint, to no fault of the hotel: if you arrive late night, don’t be surprised upon arrival. We’re told its overall safe, but it looks super sketchy and dirty - by American/Western standards. That’s Cairo. During the day, it’s hustle and bustle downtown. Also expect the Islamic “call to prayer” at 4:00 in the morning - every morning!

Viaje: You need to be more upfront with potential customers about the current condition of the hotel. We got blind-sided for sure.

Partner

6/10

Pleasant

07 Apr 2026

D S

We couldn't get iron and ironing board for ironing our clothes in the room. We're offered to go to commercial ones nearby

Friends_and_family Family

2/10

Poor

06 Apr 2026

Ognian

STAY AWAY FROM THIS HOSTEL(NO HOTEL)These are AI pictures. Verry bed dangerous location. So noisy.

Family

2/10

Poor

05 Apr 2026

Maryam

No good and the place was horrible

Family_with_children

10/10

Exceptional

30 Mar 2026

Al

The hotel was very clean. Staff was very accommodating. I would stay at this hotel if I wanted to stay in downtown Cairo. Great location for the price.

Self

2/10

Poor

28 Mar 2026

Richard

Checkin was okay, this is a new hotel taking up two floors in a very old downtown building. Entrance terrible, lift hardly works, bed linen had top sheet missing and very high pillows. Service was shocking. Staff were rude and surly we were ignored much of the time. Felt we were interrupting them and there were a lot of staff! Breakfast acceptable - only just. We booked in for two nights and checked out early as we could not stay a second night. I cannot recommend this hotel to anyone. Wait 6 months - they may learn how to show hospitality - or they will go broke!

Partner

10/10

Exceptional

21 Mar 2026

Kevin

Difficult for front desk to understand or communicate in English and there was only one staff member who was English speaking. Water was not supplied in room, nor was coffee or tea. Otherwise the room was large with nice sitting area

Friends

10/10

Exceptional

15 Mar 2026

Arif

Laundry not convenient, lots of shops nearby.

10/10

Exceptional

12 Mar 2026

Adam

Very good stay overall. The room had a nice view and the facilities were good. Staff were polite and professional. I would recommend this hotel to anyone visiting the area.

Business Family_with_children

10/10

Exceptional

12 Mar 2026

Ann

Great experience! The hotel looks modern and well maintained. Housekeeping did a great job every day. The atmosphere was relaxing and perfect for a short vacation.

Business Family_with_children

6/10

Pleasant

11 Mar 2026

shonte

Small boutique hotel in the center of downtown. The rooms are clean. The bed is ok, not the most comfortable. The full bedroom is very tight with no dresser or counter space. I'd recommend the twin room which seems to be more a little more spacious.

Breakfast is simple with eggs, bread, fruit and yogurt.

The staff was very friendl and helpful.

Decent property but I dont think the rate matches thae actual facility.

Self

4/10

Poor

10 Mar 2026

Anne-Marie

Please read this carefully to be aware of what you are dealing with. This hotel occupies the 5th floor of a rather run down building. The groundfloor hall is quite rundown and dirty, you really feel you are not in the right building. Tiny elevator. Very bland reception space. Staff there intermittently. Rooms are bare-bone, nothing on the walls, one tiny shelf barely hanging on the wall. It feels like it is in the process of being remodeled. My main problems: 1. one sheet on the mattress, no top sheet so you sleep under the bedcover that god knows when was last laundered. 2.Construction work in the building (loud banging) started around 3 am and never stopped. Forget sleeping. 3. We had to leave without checking out because everytime we tried to, the person did not speak english and asked to come back later. In the end we just left. 4. No air conditioning or heating in the room. We were so cold in March that we piled towels on top of the bedcover. So in the end, I do no recommend. Yes location is good, but I think this place lacks the basic amenities to make it an acceptable international standard hotel. I think I saw some windowless rooms, and some corridors are so narrow that they clearly do not meet fire safety standards. I think you can do better.

Friends

4/10

Poor

09 Mar 2026

Lois

Internet was weak, room was sooo small ( no room for a suitcase ), could not fully open bathroom door ( bumped towel rack ). Downstairs lobby area was filthy and elevator was really small and slow. The breakfast was ok. Most staff were good but one guy was unhelpful. Rather solemn and blunt. In general the area is very noisy and room had no heat or AC. Would never stay here again.

Partner

2/10

Poor

07 Mar 2026

Sheril

Viaje Hotel should not be listed on Expedia. The property shown in the photos does not resemble the reality at all. What appears online looks like a concept in someone’s head because what exists in reality is an unsafe, poorly maintained building that is closer to an abandoned structure than a functioning hotel.

The elevator is unreliable, and the stairwell (five flights) is unsanitary with the smell of urine, visible feces, and severely damaged flooring. The room was a tiny box with unfinished walls, poor ventilation that made it difficult to breathe, no balcony as advertised, and windows that provided no sound insulation from constant outside noise.

The breakfast area was equally unacceptable, with flies everywhere and food conditions that did not appear sanitary enough to eat.

In more than 20+ years of travel, this is one of the worst accommodations I have ever encountered. Properties with conditions like this should not be listed on a platform travelers trust. Expedia must implement stronger vetting and on-site verification before promoting accommodations that put guests’ health, safety, and trust at risk.

Self

8/10

Excellent

04 Mar 2026

Jingjin

When booking for more people, you need to add them in the reservation. Otherwise you will be charged for $15 per people. At night the street is very noisy and you can hear the noise from the room till midnight

4/10

Poor

04 Mar 2026

Shadi

Please be warned before booking this hotel: the hotel is UNDER CONSTRUCTION and UNFINISHED. We traveled with our two young children and a lot of luggage, but the elevator was not even fully finished or operating during part of our stay. The rooms are unfinished. As one reviewer noted, this is a skeleton of a hotel (all fifth floor with major, unsafe construction happening on the preceding floors through which we were forced to climb with our young kids several times), and the owners ARE NOT UPFRONT about this very important detail at the booking stage. Deceptive. Moreover, even what is finished is lacking tremendously. For a new hotel, one would expect basic fixtures and elements in the rooms. The showers leak, there is very limited space for basic toiletry items, etc throughout the room, and the entire hotel has a strange, un-hospitable feel. Not sure how the facility was even permitted to open for business at this stage. I complained, of course, and received nothing as compensation for the troubles and deception. Most of the staff (young men) are friendly and helpful enough, with the exception of one employee who works the evening shift and is quite rude and inattentive, even when told that basic needs were not being met.

Family_with_children

2/10

Poor

04 Mar 2026

Juan

First time in long time that I have to rate a hotel so low. The pictures are not real, the noise in the room from the traffic is unberable. The area around is noisy, dirty and doesn’t look safe at all. I don't know why it has such a good rating on the app, maybe is because of the low price which in the beginning made me suspicious. I have to say that the bathroom was clean and renewed, that's probably the only good thing about this place

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Aidan

Het hotel was schoon en netjes, met vriendelijk personeel. Het ontbijt was lekker en gevarieerd. De kamer was comfortabel en rustig. Een prettig verblijf.

Partner

10/10

Exceptional

24 Feb 2026

Justine

The hotel was very clean and well organized. The staff were friendly and always ready to help. Breakfast was fresh and varied, and the room was comfortable and quiet. Overall, a very pleasant stay.

Partner

10/10

Exceptional

24 Feb 2026

Niamh

Het hotel was erg schoon en netjes, wat meteen een goede indruk gaf. Het personeel was vriendelijk en behulpzaam tijdens mijn hele verblijf. Het ontbijt was gevarieerd en vers, met genoeg keuzes voor iedereen. De wifi werkte goed en snel, wat erg handig was. De kamer was comfortabel en rustig, en de badkamer was schoon en goed onderhouden. Over het algemeen een fijne ervaring, ik zou hier zeker nog eens verblijven.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Domarius

The room looked newly renovated but the shower leaked all over the place. The toilet seat wouldn’t open fully due to the paper dispenser obstructing its path. The staff were nice, courtesy, and accommodating. It was very clean. Breakfast was doable. Overall it wasn’t bad but not what I’m used to in America.

2/10

Poor

22 Feb 2026

Feifei

inaccurate description and misleading photographs of property.

Friends

10/10

Exceptional

22 Feb 2026

Walter

Great value for money. The quality of service and cleanliness exceeded my expectations. The staff were friendly and attentive, always checking if everything was okay. The bed was very comfortable and the air conditioning worked perfectly. The hotel also feels very safe and secure, which is important for any traveler.

Business Family

10/10

Exceptional

22 Feb 2026

Lesly

I really enjoyed my stay here. The hotel is very well maintained and everything feels new and organized. The bathroom was spotless, the hot water worked perfectly, and the room had everything I needed. The atmosphere is calm and quiet, which made it easy to relax after a long day. The service was excellent and very professional.

Business Family_with_children

6/10

Pleasant

21 Feb 2026

Rosaina

The entrance worried me a lot when I arrived; it was dark. I asked, \"Where is my hotel?\" because the first impression is like an abandoned garage, and the elevator has a dirty carpet. As for the staff, they were attentive and tried hard to help. The rooms need some storage; the closet is very small.

Family_with_children

2/10

Poor

19 Feb 2026

Dean

Not at all like it’s depicted on the website

Leisure Partner

2/10

Poor

07 Feb 2026

Vance

Management has given a false impression of what the hotel is. In fact, it is an old building in downtown Cairo which is being renovated. The pictures of the spa are not useful as there was no staff and it was suggested to me that I could go to one of the 5 star hotels which have a spa!! There is no picture of a buffet breakfast, because there isn't. What you get is a basic two bread, cheese, yogurt, fried egg, and a few pieces of melon - no vegetables. When I asked for a refund because of the false advertising, the management refused and stopped answering Expedia's phone calls. It would have been better to go to the 20 USD hotel across the street!

Business_and_leisure Self

2/10

Poor

06 Feb 2026

MOHAMMAD

Bad, The reality is nothing like the pictures It is a cemetery of the living

Business

10/10

Exceptional

03 Feb 2026

Nauman

Staff at time of my check in was very friendly and co-operative. Room is nice and clean, we have electric kettle in room but no tea, milk or coffee so please get your own tea bags or coffee sachet with you otherwise there is plenty available around there.

Location is brilliant and very close to many city attractions, plenty of shopping around and metro station in nearby.

Lot of local street food is there in that area.

Breakfast is very basic but served the purpose.

Overall, good experience, clean, nice room and it is definitely worth staying there in medium budget.

2/10

Poor

03 Feb 2026

Patrick

This hotel is not suitable for most western guest, very loud and below average in every way. We also were never able to check in as it was over booked and they tried to move us to a lower star hotel

Business_and_leisure Partner

10/10

Exceptional

31 Jan 2026

Ursula

Friendly welcome, while basic, the place is spotless and offers all the necessary conveniences

6/10

Pleasant

25 Jan 2026

Susan

Entrance on ground floor of a large block with tiny poor lift to hotel on 5th floor.
Room and upstairs reception spotlessly clean, staff very pleasant, breakfasts simple but adequate.
Room very simple with little usable storage, no hanging space, no chairs. Beds very firm. Shower superb but water flows over all floor.
Room was adjacent to main road so very noisy.earplugs required. Location quite convenient to access old Cairo and old museum. Few decent places to eat close by..mainly fast food.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Tiffany

For he price, this room is not worth it. It was clean and had two twin beds. However, there was little space to move around the beds and the room was COLD with no way to turn up the heat. There was only a fitted sheet and a very thin quilt on the bed. I actually wore my winter vest to bed. Do yourself a favor and choose a different place.

Leisure Family

10/10

Exceptional

21 Jan 2026

Vanesa

Everything felt well managed from the moment we arrived. The entrance was welcoming, the elevator was reliable, and cleanliness was clearly a top priority. The bathroom was very clean, the air conditioning was strong and quiet, and the reception staff were polite and helpful at all times.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Janice

Everything about this place was smooth and comfortable. The room was spotless, the common areas were clean, and the photos on Expedia perfectly matched reality. This level of transparency makes it more reliable than many other accommodations.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Thayer

This hotel provides a very comfortable and relaxing experience. The cleanliness of the rooms and common areas was impressive, and housekeeping was consistent every day. The staff were polite, professional, and always ready to help. The entrance and lobby were well organized, and the elevators worked smoothly. A great option for anyone looking for quality service at a reasonable price.

10/10

Exceptional

18 Jan 2026

Giovanni

Our stay was very satisfying. The hotel maintains high standards of cleanliness and safety. The staff were cooperative and respectful, and the rooms were comfortable and quiet. Everything was well organized, making the experience stress-free. A solid choice for travelers.

10/10

Exceptional

17 Jan 2026

Dean

I enjoyed my stay here. Everything was well maintained, the entrance and elevators were clean, and the service was efficient. Good value for money.

Partner

10/10

Exceptional

17 Jan 2026

Kseniia

Very good experience. The room was clean and quiet, the location is convenient, and the staff were polite and professional throughout my stay.

Partner

10/10

Exceptional

17 Jan 2026

Nicole

A well-managed hotel with attention to detail. The entrance is neat, secure, and welcoming, creating a positive first impression. The staff were friendly and professional, always willing to help with recommendations and organized trips. Cleanliness and comfort were maintained throughout our stay.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Violeta

A peaceful and secure place to stay. The security presence is noticeable, and access to the building is well controlled. The rooms and facilities were kept clean at all times. The price is competitive compared to nearby hotels with similar services.

Leisure Partner

2/10

Poor

16 Jan 2026

Qais

Very bad experience hotel was old and the photos don’t show the bad state of the building. We were then moved to another hotel property. A little better but not a good hotel and lack the basic characteristics and necessities for guests. They are actually doing renovation and was dirty with building materials and workers up and down the stairs. Not a good experience

2/10

Poor

16 Jan 2026

Aref

Very bad experience hotel was old and the photos don’t show the bad state of the building. We were then moved to another hotel property. A little better but not a good hotel and lack the basic characteristics and necessities for guests. They are actually doing renovation and was dirty with building materials and workers up and down the stairs. Not a good experience

Leisure Family

8/10

Excellent

15 Jan 2026

Muhammad

Staff were good

Leisure Family

4/10

Poor

13 Jan 2026

Luciana

The building is frightening. The stairs of filthy, full of debris, unlit, graffiti, broken down doors . . . Yes, there's a small elevator to the 5th floor where the rooms are located but beware. The rooms were excessively loud. The breakfast was unsatisfactory and coffee was near impossible to get. I get this isn't the staff's fault. Having said that, I left two nights early because of the building and other issues. I was told I would get a refund but they never followed through, unfortunately. Orbitz indicated that they wouldn't answer their phone when they tried to work with them to follow-up on my refund. The conclusion? Orbitz said that \"because they wouldn't answer their phone\" they could not issue a refund. That seems illogical - wouldn't it be the other way around? If the establishment wouldn't answer their phone, shouldn't that be a red flag. Book elsewhere and be safe.

Leisure Self

4/10

Poor

12 Jan 2026

Jamal

Mostly the staff communications. I stayed there 5 days and 4 nites out of which the water to the room was messed up for the first 3 days both in terms of temperature as well as the flow. As a result me and my wife could not shower for the first 3 days. Could not get the story straight from the staff whether the problem was with their facilities or was it an outside problem with the municipality. I will say that once the water got turned back on the shower was excellent. Also the room was very small. Other than that the Hotel was was good in terms of location and cleanliness

4/10

Poor

12 Jan 2026

Juan Gabriel

The room was clean, the building entrance looks like warzone and smells horrible, beds too hard, horrible Pillows, hot water only half the time, shower splashes water around the complete bathroom, failure in wifi…

There is no restaurant, tv not working, not enough space to place luggage or personal
Toiletries… I would no recommend this place

Leisure Family

10/10

Exceptional

10 Jan 2026

Johanna

My experience at the hotel was positive and well balanced. The arrival process was smooth, and the front desk team demonstrated professionalism and genuine hospitality from the first interaction. Their approach created a comfortable and welcoming atmosphere.

The room was spacious, clean, and carefully prepared. Daily housekeeping maintained a high standard of cleanliness, and the sleeping experience was comfortable. The room environment was calm, making it suitable for rest after a long day.

Hotel facilities and services were efficiently managed. Requests were handled in a timely manner, and the staff across different departments showed strong teamwork and attention to guest needs. Service quality remained consistent throughout the stay.

Breakfast service was orderly and pleasant, offering a reasonable selection of fresh items. The dining area was clean and well arranged, contributing to a relaxed start to the day.

The hotel’s location adds to its appeal, providing easy access to nearby services and main routes. Public areas were well maintained, reflecting good operational standards.

Overall, the hotel delivers a reliable and comfortable stay with good value for money. It is a solid choice for travelers seeking efficiency, cleanliness, and professional service.

Leisure Friends

10/10

Exceptional

10 Jan 2026

Rycheva

The stay was comfortable and calm. The hotel maintains good cleanliness standards, and the front desk team was friendly and supportive. Check-in and check-out were smooth and efficient.
Breakfast met basic expectations, and the hotel is suitable for both short and extended stays.
Overall, a satisfactory experience with potential for small enhancements.

Leisure Friends

10/10

Exceptional

08 Jan 2026

Gopaldas

This hotel maintains high cleanliness standards.
Everything was well organized.
Room was cleaned perfectly every day.
The location is excellent in downtown Cairo.
Easy to move around the city.
Staff were extremely helpful.
They provided great customer care.
Service was fast and professional.
Room comfort was very good.
Air conditioning and lighting were ideal.
Breakfast was fresh and enjoyable.
Dining area was clean.
Wi-Fi connection was reliable.
Very good value for the price.
I would recommend this hotel to others.

Business Friends

4/10

Poor

05 Jan 2026

Hamet

The staff was very nice and helpful …BUT the Installation is FAR FROM THE PICTURES…. Not the quality shown or expected…. NO VALUE for the money…

Leisure Family_with_children

2/10

Poor

04 Jan 2026

Lavanya

DO NOT RECOMMEND AT ALL. HORRIBLE HOTEL

Hotel was still under construction. We booked for Luxury suite, it was still under construction so they gave option to pick 2 rooms. They showed 3 sets of rooms. Out of 3 sets, we picked 2 rooms that looked better than other ones.
Lift did not have a door. We had to manually push open the lift door. there was no message from the Hotel on which floor the hotel is and also and how to use the lift. We tried to use it few times and could not figure out, then another guest showed us how to use it. Hotel is on 5th floor.
Rooms have no lockers ,no closets or hangers. There was no heater or AC in the rooms. In one of the rooms, there is no shelf in the bathroom to put soap, shampoo etc.
room had some holes and unfinished walls.
Breakfast area super small tables. Only 3,4 tables there in whole area. so, we had to wait till the tables get free.
One day lift stopped working, I called the hotel they said use the stairs. It was evening time. We took 5 flights of stairs which are filthy and not lit up. I was quite scary.
I complained to the manager, they said they cannot do anything about hotel condition but will try to get the lift fixed.

Leisure Family

4/10

Poor

01 Jan 2026

Dean

This hotel is not as listed. There’s no spa and no balcony. The hotel is not necessarily bad, but the listing is certainly misleading. Also, all five-star reviews are clearly fake.

6/10

Pleasant

30 Dec 2025

Robert

Construction still going on, our room had holes still cut out as if it wasn’t finished. While trying to sleep you can hear the constructing going on, very loud!! The hall ways echo when a door is closed.. I wouldn’t stay again.. also the last part, right before you check out they go into your room and inspect it. They came out with out towels and asked us to explain a makeup stain on one of them.. but luckily it washes off if not we would’ve been charged.. I wouldn’t stay there again

Leisure Partner

6/10

Pleasant

26 Dec 2025

Bharat

Positives:
Location: Center of City, near to main market, Nile river is walking distance away. Variety of food options available very near to the hotel, Money exchange services, Banks are very closed to the hotel, New and clean property

Price: Budget friendly hotel

Room: Rooms is neat and clean, Bed comfortable, Bathroom size good, Shower good, Hot water avaialble 24hrs, Room size ok, Balcony ok, Kitley,small freeze,TV Telephone, USB charging ports, Reading lamp available.
External laundry facility availble to wash the cloths.

Receiption area is good, Staff is friendly and cooperative.

Negatives:
Location: Too much vehicle noise from morning 7AM till 11:30PM due to very close to the main market road which busy all the time.
Hotel is located inside the apartment on 5th floor so don't expect the entrace like any other hotels. It does't feel that you are statying in hotel. Feel like you are staying apartment hotel.

Breakfast: Fixed breakfast like you get in flights, only serves omlet, one cut fruit, Two breads with jam, butter cheese, packed curd, Coffee or tea. No more breakfast options available. Brakfast area is inside the lobby. No proper restaurant area available to serve the breakfast, no kitchen available like any other hotels.

Room: No tea, no coffee, no water bottle inside the room, No room service, No restaurant inside the hotel, Wardrobe not available for cloth storage, Cloth hangers not available, table not available. Room only clean if you inform to clean

Business Self

2/10

Poor

25 Dec 2025

TAMER

No elevator. No sign outside the building. The stairs are stacked with rubble. No wardrobe.

Leisure Friends

10/10

Exceptional

23 Dec 2025

Maria

The hotel was a good experience from check-in to check-out.
The staff were friendly, helpful, and always available.
The room was clean, comfortable, and the air conditioning worked well.
The location is very convenient, close to many places and transportation.
Overall, great value for money and I would stay here again.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Camesha

My experience at this hotel was very pleasant overall. From the moment I arrived, the staff were welcoming and quick with the check-in process. The security presence is clear and made the stay feel safe and well managed.
The room was comfortable, clean, and had everything I needed for a short stay in Cairo. Housekeeping was consistent, and the air conditioning worked perfectly.
One of the best things about this hotel is the location. It’s in downtown Cairo, close to shops, cafes, and main attractions, which made moving around very easy. The hotel also offered organized tours at good prices, which saved us time and money.
For the price, the hotel offers great value. It’s a good choice for travelers looking for convenience, safety, and friendly service. I would consider staying here again in the future.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Oray

I really enjoyed my time at this hotel. The room was clean, comfortable, and well organized. Everything was ready upon arrival, which made the check-in smooth and easy.

The staff were welcoming and helpful throughout the stay. The location is convenient and close to many important spots. Overall, it was a pleasant experience and I would stay here again.

Leisure Friends

10/10

Exceptional

21 Dec 2025

Gregory

My stay at this hotel was smooth and enjoyable. The room was tidy, well prepared, and comfortable. I appreciated the calm atmosphere, which made it easy to relax and rest.

The staff were polite and responsive whenever I needed assistance. The location is practical and close to many useful places. Overall, it was a good experience and I would consider staying here again.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Glenn

The place is truly beautiful from the inside and very well designed.
The interior is elegant, modern, and carefully maintained.
The rooms are spacious, clean, and very comfortable.
The lighting and decoration create a warm and relaxing atmosphere.
Everything feels organized and thoughtfully arranged.
The common areas are quiet and pleasant to spend time in.
The cleanliness standards are excellent throughout the property.
The ambiance makes you feel relaxed as soon as you enter.
It is a perfect place to unwind and enjoy your stay.
I would definitely recommend this place to anyone visiting the area.

Leisure Partner

2/10

Poor

11 Dec 2025

Albert

We booked for 2 nights in this hotel. There was no sign that we saw outside or at the entrance indicating where the entrance was. We had to asked the people. The hotel itself is ok, but the problem was the reception is on the 5th floor. And it happened to be that the elevator was not working when we arrived during our first day. So we had to drag all our luggage by ourselves to the 5th floor to a VERY dirty and UNSAFE spiral staircase, there were broken steps (tiles). So if you forget something and you already outside (Like we did), you’re going to have a workout. And be very careful going down or you’ll find yourself tumbling down the stairs. The elevator was fixed the next day. It will only hold 3 people and STAY AWAY by the entrance because there was NO DOOR. We decided to transfer to another hotel (without any refund) the next day even though they already fixed the elevator. The hotel staff and the facility is ok but I can’t recommend this hotel because of what we experienced.

Leisure Family

2/10

Poor

09 Dec 2025

Suzanne

There was not a stay at Viaje. Upon arrival, I walked up 5 absolutely disgusting sets of stairs because the elevator wasn’t working. I was greeted by a man wearing a “Valencia Hotel” shirt and repeatedly told me he wasn’t the receptionist. He called someone else and made me speak to them on the phone so they could look up my reservation. In looking around, I noticed that the space for the hotel was not finished AT ALL! There is no spa, no place for breakfast, etc. I still asked to see the room (despite feeling scammed) so he showed me a room that was not even close to the suite I booked, nor was construction finished in the actual room. Maybe in a few months, it’ll be as wonderful as they’ve advertised but as of this week, the hotel doesn’t even really exist besides a sign downstairs.

Leisure Friends

10/10

Exceptional

06 Dec 2025

Hafsat

Superrr clean and comfortable room, delicious breakfast and good staff.

Partner

10/10

Exceptional

06 Dec 2025

Myers

The staff were very helpful, especially heba he was really reflecting an excellent image about cairo

Partner

10/10

Exceptional

06 Dec 2025

Olga

The beds are fabulous and so comfortable!

Business Partner

10/10

Exceptional

06 Dec 2025

Zowie

The property was stunning, a beautiful lobby with amazing lights and sights. Even the elevator view was gorgeous. Our room was amazing and clean, it was a connecting room which was needed for our family.

Leisure Family

10/10

Exceptional

06 Dec 2025

Kimberly

Everything was great! The staff were very welcoming, the breakfast was amazing, the hotel is spacious

Partner

10/10

Exceptional

06 Dec 2025

Amie

Great hotel with wonderful spaces

Leisure Partner

10/10

Exceptional

06 Dec 2025

Steve

Amazing and spacious facilyties

Partner

10/10

Exceptional

06 Dec 2025

Giorgia

Clean and great amenities.
Great buffet restaurants

Leisure Partner

10/10

Exceptional

06 Dec 2025

Jamie

Superrr clean and comfortable room, delicious breakfast and good staff.

Partner

10/10

Exceptional

05 Dec 2025

Mary

Great location, lovely room.

Partner

10/10

Exceptional

05 Dec 2025

Elena

Staff were very friendly and helped

Leisure Partner

10/10

Exceptional

03 Dec 2025

Alison

Nice Hotel comfortable place to stay

Partner

10/10

Exceptional

03 Dec 2025

Sergiu

Good location clean rooms and friendly staff for a good price.

Partner

10/10

Exceptional

03 Dec 2025

Adrian

Nice atmosphere pleasant staff very comfy bed and room

Leisure Partner

2/10

Poor

02 Dec 2025

Hassan Faraj Abdullah

This is one of the worst experiences I've ever had in my life. This isn't a hotel, and everything you see in the pictures has no relation to the actual place. The filth is shocking. I saw cockroaches and rats in the reception area, and when I went up to the room, I held my nose because of the foul odor and the filth that filled the place.
Therefore, even though I paid in advance for a 12-night stay based on the misleading photos I saw on the website, I decided to leave immediately and look for another hotel to sleep in.
Anyone who wants to get sick and carry germs should go to this hotel, so I absolutely do not recommend it.

Partner

10/10

Exceptional

02 Dec 2025

Elissa

very clean hotel

Partner

10/10

Exceptional

02 Dec 2025

Sally

all