Freedom Hostel

Cairo, 6 Bank Masr Street
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75 reviews shown

8/10

Excellent

22 Oct 2025

steven

Very clean throughout, staff were excellent, I had a room near the dining, common area which was very noisy.

Leisure Self

8/10

Excellent

09 Aug 2025

Geoffrey

Little Drifter.

Had a private room for rwo for four days.
The room was entirely adequate but could've benefited with more hanging options for damp towels.

Partner

10/10

Exceptional

05 Aug 2025

James

Absolutely lovely environment

4/10

Poor

28 Jan 2025

sophie

This hostel was very dirty when we arrived, even though the bathrooms had apparently been cleaned just 1/2 hours before. The rooms felt very much like a prison, literally a bed, hard floor and no windows. I will give credit to the staff who quickly moved us rooms and apologised for the bathrooms but I would not stay again or recommend.

Leisure Partner

8/10

Excellent

11 Dec 2024

Monique

Property was in a good location but the kitchen was very full and hard to find any space.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Angela

Great hostel option

Really nice hostel, central location with lots to walk to- they held luggage for us from our early flight which was super helpful.

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Robert L

A very good backpacker type of place

In a central location, very close to both attractions and amenities (restaurants, bars, shops, bottle (liquor) store.) All star ratings are relative, i.e., based on this being a backpacker dormitory type of place. Needed a place to stay on short notice and was able to get room with just four beds and semi-private pair of toilet + shower rooms. People staying observed the 10 PM quiet hour start. The people out on the street, not so much.

Self

8/10

Excellent

23 Oct 2024

Alex

Nice location and good room.

10/10

Exceptional

16 Oct 2024

Bianca

One of the more respectful, cleaner hostels in cairns, perfect for the more matured generation who respect others privacy, females shared bathroom is extremely clean.
Aside from requiring maintenance to 2/3 hand basins and regular topup of hand towels/soap, I cannot fault this hostel.

Leisure Self

10/10

Exceptional

07 Oct 2024

Constanza

The best of this place is the staff always willing to help and solve every issue!

Self

10/10

Exceptional

07 Oct 2024

Chelsea

Very quiet, stayed in a 2 person room with my friend. Simple & clean. Bathroom was great…lots of showers & clean. Felt very safe. No parking, so try the parking garage on Lake St, $12/day.

Leisure Friends

4/10

Poor

28 Sep 2024

Andrew

Paid extra for the premium king private room and spent the whole time listening to slamming doors. The shared bathroom for the premium rooms isn’t lockable so be prepared to walk in on people on the loo or in the shower! Staff are great and location is central and it’s probably great if you’re in a dorm and on a budget but personally I wouldn’t stay there again.

Business Self

10/10

Exceptional

17 Sep 2024

Daniel

Friendly staff helpfully, clean quite place not stinky felt quite modern, comfy bed pillow not so much but all in all good for what I needed.

2/10

Poor

31 Aug 2024

Verified traveler

Staff seem to not care about this place, the cleaning is surface and thick dust on vents, top of any surface.

Floors and bathrooms were cleaned terribly, with thick ingrained dirt around the edges.

Cracks tiles, some broken showers, 1 working tumble dryer out of 4, water damage in areas and paint falling off walls in the bed room which were cleaner then the communual areas but defiantly not clean.

Staff beside 1 seemed rude and when I asked what the situation with the kitchen was as I have not been there before she said use a box and I couldn't find one as they are overfilled with several “staff” labeled boxes taking up multiple per person. They responded that, it wasn't their problem and I had to figure it out.

They had somebags at the bottom which had to be removed as a message was sent to everyoneim not sure what those people did.

The kitchen is incredibly dirty, no fresh tea towels available and old dirt almost every where.

.the comunnal areas had some sofas which you could see the dirt build up on them.

I felt like they didn't care or haven't for a long while. This place could be so much better but its just lacking management and quality staff.

I hate to leave a bad review but it was gross.
I would add photos but it won't let me

Self

8/10

Excellent

25 Aug 2024

Bianca

I checked in late at night and left early in the morning, only a short stop but the cleanliness of the hostel was pristine, the room was very spacious for a 4 bedder and super neat & clean as well

Leisure Self

10/10

Exceptional

21 Aug 2024

Jose

Great hostel at Cairns CBD. Clean, quiet with a great social space in the hallway. Highly recommended for solo travelers that enjoy mostly resting at night after a full day of activities.

Self

8/10

Excellent

22 Jul 2024

Victoria

Great location, clean bathrooms, but no window in the rooms and therefore smelly and no fresh air

Leisure Self

2/10

Poor

16 Jul 2024

BRAIRA

Scary night, all I could hear was weird noise of group of guys trying to break in lock and yelling too much F word around.

Business_and_leisure Self

10/10

Exceptional

10 Jul 2024

Rachael Jane

Johnnie at reception was so friendly and helpful. Great group of guest, great activities, great vibes!! Loved my stay, thank-you!

Leisure Self

8/10

Excellent

30 Jun 2024

Kimb

I love this area will be back when I back to carins

Leisure Self

10/10

Exceptional

23 Jun 2024

Kenneth

All the front desk staff I interacted with were very helpful, warm, and genuinely cared about my travel experience and were very resourceful with recommending places and things to try. I arrived at 12am and the manager on call was very kind to check me in. The room smelled of a melting pot of body odour though... I wish there was better ventilation and a window. The place had pretty much everything you would need. I think the bathrooms could be cleaner. The staff alone made my stay enjoyable and it was definitely worth the cheap stay.

Leisure Self

4/10

Poor

12 Jun 2024

Owen

Very budget for 40$ a night. Would’ve liked curtains between beds

Self

8/10

Excellent

13 May 2024

Neil and Sonya

Central

Leisure Self

6/10

Pleasant

20 Apr 2024

Johan

Very good location in Cairns. The room was quite spartan and noisy.

8/10

Excellent

12 Mar 2024

Skaren

My stay at The Village was wonderful, from the moment I checked in with Jonnie. He was super friendly and helped us at all times. Our trip to Cairns was to celebrate my mom's birthday, and I can say that we had a very pleasant experience. The place is quiet and well-maintained, exactly what is needed to relax and have a good time.

Family

4/10

Poor

24 Jan 2024

Joel

Check in process took 40 mins so digital keys and online check in process wasn't fully operating/helpful for late at night (wasn't staffed 24/7 which is what the listing said. Well after paying for booking an email came saying no 24 hour front desk anymore (main reason I chose here).
Pics in the hotel listing are misleading in that they show windows in rooms that appear to open towards outside of building like normal windows but they only face the hallway/common area.
Floors in my solo room were not cleaned before I got here - many different hair types on floor - bloody gross. Ceiling fan very dirty also. Air conditioning split system unit is on but remote not available so can't adjust climate control. Square vent next to AC unit expels very warm air through a very dirty opening and it can't be controlled from room so overall the room was quite uncomfortable and stuffy. Who pumps warm air and unadjustable air-con air into a room simultaneously, in the tropics, during a heat wave?!
Hotel says that they conduct daily housekeeping but this was not the case for my room (2 night stay). Small waste bin in room not emptied and it was full as by the door to room.
Also, there is a patch of mold on the wall just below and to the right of air conditioning unit.
Have taken pictures of all of this to show (if interested) that I am not exaggerating.
Generally the complex is quite loud with large gaps at bottom of room doors allowing sound to echo across polished concrete floors

Leisure Self

6/10

Pleasant

11 Jan 2024

Matt

Check in was great, friendly and quick.

Only issue was coming back to the hostel at night when reception was closed, the app used to open the doors did not work. Rang the phone number but no answer. Another guest had the same issue until a third guest tried and the door opened.
They rang back over an hour later once I was asleep.
Had the other guest not been able to open the door, I would not have been able to get in.
Yet the app worked to open the door to my room

Self

8/10

Excellent

09 Dec 2023

Kriselvie

Very central location but uber drivers are not familiar with the hostel. Select pick up or drop off area at different landmark such as Timezone, Woolworths or Art Gallery. Can be a bit noisy outside at night as expected with central locations

Leisure Partner

10/10

Exceptional

02 Dec 2023

Julia

The private room we stayed in was clean and quiet. Check in was easy and front desk staff were always friendly. On our day of check out they let us store luggage for the day as we didn’t leave town until the evening which was a great help! The bathrooms ran out of paper products a few times and the bathrooms and kitchen were not the cleanest in comparison to other hostels along the east coast, but it was nothing too notable and overall we had a positive experience! The location is incredible and we were within walking distance of everything we could’ve hoped for, including pick up spots for day tours. Free breakfast included toast, coffees & teas. I would recommend this property and would say the highlights were the location and the quiet rooms.

Leisure Friends

2/10

Poor

02 Nov 2023

patricia

Worst hotel ever!
Went to our private room and the door didn’t lock. Receptionist came up and checked it out and realized she couldn’t fix it, gave us the option to go to a dorm room instead. We chose a private room and paid extra for it. Figured we’d be just as good in the unlocked room as we would be in a shared dorm with who knows how many people. She assured us the handyman would come the next day, they didn’t it. How long has this room lock not work? It’s very obvious as soon as you close the door because the door mechanism on the side of door is pushed in and doesn’t pop out, I took pictures. At least the guest before us had the same issue, and I’m sure the guest after us will.
At check out they request you strip the bed, that was the thing that grossed us out (I took pictures for proof). Absolute disgusting. The mattress pad had body fluid stains in a few places, and the pillows were in worse condition. One of the pillows was brown stained. If you want guests to strip the beds make sure your bedding is in at least good condition.
Would never stay again or recommend to use this place
Checkout is 10AM, why do they close the female bathroom at 9AM to clean it? It definitely needed done but wait the extra hour to do so, you have people who want to use the bathroom
before checking out so had to wait for the cleaning to be done

Leisure Family

10/10

Exceptional

29 Oct 2023

Laisa

Can definitely recommend to others

10/10

Exceptional

21 Oct 2023

Luisa

I was nice 😊

8/10

Excellent

12 Sep 2023

Ilhan

The staff were very friendly

Leisure

10/10

Exceptional

04 Sep 2023

Benjamin

Location location location

Great location super central for all things cairns

Partner

8/10

Excellent

31 Aug 2023

Sean

Quiet time not adhered to by some guests.

Leisure Self

2/10

Poor

08 Aug 2023

stephen

I WOULD NOT LET MY ANIMALS STAY HERE AS FOR THE STAFF THEY NEED TO BE TRAINED IN CULTURAL AWARENESS I PAID BOOKINGS
AND WAS TOLD I AM NOT ALLOWED TO STAY AND DID NOT RECIEVE ANY PAYMENTS BACK.. WAS LEFT OUT IN THE COLD.. PLEASE EXPLAIN???

10/10

Exceptional

26 Jul 2023

Hasibe

The staff was very helpful - one of the staff members even gave me their umbrella as it started to piss it down

Business_and_leisure

10/10

Exceptional

14 Jun 2023

Greg

Staff were outstanding and position to everything was excellent

Leisure

10/10

Exceptional

09 Jun 2023

Astrid

Friendly and helpful staff

Leisure Partner

6/10

Pleasant

08 Dec 2022

Tayla

It is what it says it is.
When you walk in the first gate you walk past a sign that says “ unisex waxing” you start to assume the worst.
Facilities were clean, Just like a campsite.
Beds however, mine had a stain on it and so friends ‘fluffy’ blanket was not being used.
Some PowerPoints didn’t work.
No window. We left after the first night to stay elsewhere.

Leisure Friends

8/10

Excellent

09 Nov 2022

John

Handy to Sea front and dining areas. Staff helpful on arrival and also helped with using app for room and hostel access. Bathroom area old but well maintained. A bit of guest noise late at night. Very basic room nothing flash for sure but clean tidy and comfortable enough for my 1night stay.

Business Self

8/10

Excellent

23 Oct 2022

Monika

Nice Terasse, nearby city and Lagune

2/10

Poor

13 Oct 2022

Jaime

I already wrote a review about this place. It wasn’t advertised as a hostel and when I got there I needed to download an application (Goki), which did not work to open the main door. There wasn’t any manager either, just a guy without a shirt who changed the combination number given to me through email. He obviously knew the combination of my room, even when I changed it in front of him as he looked at it along with his friend. I got a bad vibe about the place, used the restroom, which was filthy, and booked for another place. I WANT EXPEDIA TO REFUND ME.

Leisure Self

8/10

Excellent

07 Oct 2022

Christian

Great location!
Couple of things to improve.
My room had no hangers for towels, shelves for personal belongings, had a small locker with no hands!
Needs a stronger enforcement of curfew to noise in main room area.
Great location CBD walking distance to a lot of dining areas in the marina

Leisure Self

10/10

Exceptional

30 Sep 2022

Guy

Great central location, airy and spacious.

Leisure Partner

8/10

Excellent

26 Sep 2022

Anusha Vijay

The place is clean with good rooms and spacious kitchen with all amenities

Leisure Family

8/10

Excellent

18 Sep 2022

TszPing Lo

Super location. Walking distance to restaurants, supermarket, Esplanade, meeting spot for local tours. Clean (except for the kitchen). Stuffy in room & public area (probably due to the somewhat tropical weather of Cairns).

Leisure Family

10/10

Exceptional

17 Sep 2022

Daphnie

I was in a private room, ac worked well and it was a clean, comfortable and quiet

Leisure Self

10/10

Exceptional

14 Sep 2022

anela

Excellent, highly recommended for young and old

Leisure Friends

6/10

Pleasant

03 Sep 2022

Robert

The doors closers need to be adjusted to stop the slaming of doors from slaming, the gents toilets floors when wet are dangerous and should be closed till dry also some cleaning times when open/closed , the floor in the family room had sand on it were the vac/cleaner has not worked and the mop can not pick it up and the floor needs to be sweeped with a soft broom then vac. The noise is to stop at 10 pm as per house rules but a party was still going on 2,3/9/22 down in the kitchen area this needs to be stoped and the party should be outside in the garden area outside the entrance. The place is verry nice and most patrons were polite and staff were helpfull and the pin door system is great after getting how to use the system. The air cond in room 212 was cold and did ask a staff member at recpeton and left my mob phone number and heard nothing and why is the control for the air/cond not left in the room were it should be so the room temp can be raised or lowered by the tenant not having the unit sitting on apox 21deg. SMOKING should be only outside of the building there a health issue were tenants are eating out on the nice deck and SMOKING should NOT were there is food and a kitchen area close by. I hope to return soon and my self and my wife did enjoy our short stay. Thanks Robert Horn

Leisure Partner

8/10

Excellent

26 Aug 2022

Kazuyuki

ケアンズエスプラネードから近く、品揃えが豊富なwoolworthsも出入り口を出てすぐ近くにあります。部屋や、出入り口の施錠をgokiというアプリで管理しているので、鍵の紛失は心配指しませんでした。また、事前にチェックインやチェックアウトについての案内をExpediaのメッセージ機能を使って連絡をくれたので、大変助かりました。
ホステルなので、キッチン、トイレ、シャワーについてはタイミングが悪いと、ホステルに慣れていない日本人にとってはあまり気分が良くないかもしれませんが、今まで過ごしたホステルに比べると、きれいにされていました。スタッフも、頻繁に掃除をしていました。
しかし、部屋にエアコンはあったのですが、窓は無かったので、換気が十分にされているか気になりました。
それでもベッドは清潔でしたし、内装も明るい感じで、窮屈な感じはしませんでした。
機会があればまた滞在したいです。

Leisure Self

10/10

Exceptional

05 Aug 2022

Andrew

Great location and exceptional service. Rooms clean and quiet. I would definitely stay again.

Business Self

10/10

Exceptional

28 Jul 2022

Sarah

Staff were friendly, cool and accomodating in my request. Clean as hell! Modern and funky. Chilled vibe. Venue is in a central location and they give you clear instructions on how to enter and exit the establishment. I stayed in a private room and had no issues. Want reasonable place to stay in heart of cairns… look no further - Cheers Freedom Cairns!

Leisure Self

10/10

Exceptional

17 Jul 2022

Ann

Central city location - perfect

We got to Freedom Cairns later than expected due to flight delays however we got an email prior to reception closing checking when our ETA was and we were able to communicate re using Goki (app for door lock) and other info which was very reassuring. Getting into accommodation was easier than i expected and felt extremely safe. The location was brilliant and the room was very spacious. The showers and toilets were clean and there were never any queues. Great accommodation for r groups, singles or families

Friends_and_family Family

10/10

Exceptional

12 Jul 2022

Claire

My first stay in a backpackers that was clean and modern facilities great

Leisure Self

4/10

Poor

08 Jul 2022

Verified traveler

It was quite noisy and not very comfortable.

Friends_and_family Family

2/10

Poor

01 Jul 2022

Amanda

Not such a good stay

Nice enough place but no guest control. Someone fighting around midnight people running up and down the corridors all night doors opening and slamming all night someone on their phone? at 2am talking in foreign language outside in corridor

Self

4/10

Poor

25 May 2022

Warwick

I expected budget accommodation, but I was not prepared for an unclean and smelly accommodation. Mattress was very uncomfortable, and the aircon and fan were very noisy. No reception when I arrived so I had to look up where I could park my Car, which was also an inconvenience. This is all partly my fault, as I made a rush booking, so didn't research as good as I should have. If your expectations are low, and you don't mind the noise, This may appeal. I did like the App keyless entry though. Very nifty.

Leisure Self

8/10

Excellent

20 Feb 2022

hayley

Very clean and organised. Wasn’t able to sit on The balcony after a certain time at night which was disappointing.
Check in was simple and my room was comfortable and matched the photos

Leisure Partner

10/10

Exceptional

06 Jan 2022

Kevin

Great premium rooms at a real good price :)

Business Self

10/10

Exceptional

30 Dec 2021

JORDAN

Great stay

Amazing stay, great staff and accommodating. There was a issue with my room so gave me a room upgrade!

Self

10/10

Exceptional

28 Dec 2021

Cheryl

Everything

Family_with_children

10/10

Exceptional

26 Dec 2021

Karma

The staffs and services are too good

Leisure Friends

2/10

Poor

19 Dec 2021

mario

We did not stay at the property.Managers seemed unprofessional, bathroom smelt, no windows or balcony.I would like a refund that should not be a problem as manager said 'no cancellation fee'.Thankyou Mario Cassar

Leisure Family

6/10

Pleasant

21 Jul 2021

Verified traveler

Nice location. Airy space, well designed.
Door system is quirky- I liked it but some may not (you need your phone on you always!)
Cleanliness is so so. The toilets look jaded - need some new urinals for example.
They were sometimes clean, but sometimes not so much.
The main issue for me was the noise level. There is a balcony and it was right at my room window and the noise form the people on the first night had to be heard to be believed.
Funnily enough, second night was very quiet.

Leisure Self

8/10

Excellent

19 Jul 2021

Paul

Comfortable and convenient

Our stay was comfortable and convenient. The room was large, bright and clean. The bed was large and comfortable. Only problem we encountered that interfered with our comfort was the noise from slamming doors especially early morning and late at night. Also the fridge space was very cramped for storing milk etc.

Partner

4/10

Poor

07 Jul 2021

Verified traveler

Our booking was different from what we requested, we booked for 2 nights, 2 rooms for 8 people @ $228 ended up costing $430.
Advertised for a Hotel in fact it was a Hostel.
Rooms had dirt all under beds, sheets where that starched you couldnt move unless you woke up other people in room.
The noise on the 1st night was so loud we could not sleep even though there were signs saying no noise after 10pm.
On checkout you have to strip your own beds and either take them to reception or if before office opens strip and leave in room.
Advertised with luxury bedding all you got was a pillow and sheet.
Free WIFI but no password was given to utilise it.
Overall very dissappointing, BUT the guests at Hostel were very friendly and helpful.

Leisure Family_with_children

8/10

Excellent

28 Jun 2021

Verified traveler

The only problem for me was very noisy people outside, keeping me awake- not the fault of the property.

Leisure Self

10/10

Exceptional

29 May 2021

Verified traveler

Fantastic hostel
Clean modern comfy beds
Shanti the manager was so friendly and helpful and a pleasure to meet.
The free bicycles were so helpful i used them on a number of occations riding them to the botanical gardens and the beach promenade.
This is truely the hest hostel i have ever stayed in

Leisure Self

8/10

Excellent

16 May 2021

Verified traveler

Everything was good.

Leisure Self

8/10

Excellent

28 Apr 2021

Tine Haslam

Overall I like this hostel. It is close to the city centre and the facilities are quite good. However, the females bathrooms were flithy and the kitchen wasn't the cleanest either. The rooms were really nice though

Self

10/10

Exceptional

25 Apr 2021

Verified traveler

Nice place and friendly staff

Friends_and_family Partner

8/10

Excellent

04 Apr 2021

Verified traveler

The hotel was good, convenient location

Leisure Partner

6/10

Pleasant

25 Feb 2021

Verified traveler

Don’t recommend

Very noisy with the local people parting all night out our window

Partner

4/10

Poor

04 Jan 2021

Hoara

The door was broken and needed to be lifted every single time to be closed or opened. The male toilet had no light. Also had booked for other friend staying in the deluxe and they had the worst night. Aircon leaking and not working properly. No light working in the toilet either and no shampoo and soap provided .

Leisure Friends