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The Westin Beijing Chaoyang

Beijing · China

North Dongsanhuan Road, Chaoyang District, 7View location

9.0/10Excellent336 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.8/108.8
Value7.4/107.4
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Westin Beijing Chaoyang

Situated in Beijing's Chaoyang district, The Westin Beijing Chaoyang is a short drive from Yansha Youyi Shopping City and the National Agricultural Exhibition Center. This luxury hotel offers guests a relaxing experience with a full-service spa featuring massages, body treatments, and facials.

Maintain your fitness routine at the 24-hour fitness center, take a dip in the indoor pool, or unwind in the sauna. The hotel's 550 air-conditioned rooms provide comfort and convenience, featuring minibars, complimentary wired and wireless internet access, and satellite TV.

Each partially open bathroom includes a separate bathtub and shower, hairdryer, and bathrobes. Guests can choose from six on-site restaurants or enjoy 24-hour room service. A coffee shop/cafe offers snacks, and drinks are available at the bar/lounge or poolside bar. A buffet breakfast is served daily for a fee.

Additional amenities include a 24-hour business center, limousine service, express check-in, a conference center, and 11 meeting rooms.

Read more about this hotelShow less

Located in Beijing (Chaoyang), The Westin Beijing Chaoyang is within a 5-minute drive of Yansha Youyi Shopping City and National Agricultural Exhibition Center. This luxury hotel is 1.7 mi (2.8 km) from China Agricultural Museum. Make yourself at home in one of the 550 air-conditioned rooms featuring minibars.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.

Event facilities at this hotel consist of a conference center and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: CNY 16.6 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To check in, Chinese nationals must present their government-issued ID card The second generation of resident identification card of the People's Republic of China. All other guests may continue to provide passports at check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay and Apple Pay
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 248 for adults and CNY 124 for children
    • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 1)
    • Self parking fee: CNY 240 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Sanlitun Road 0.8 km / 0.5 mi
Yansha Youyi Shopping City 1.3 km / 0.8 mi
National Agricultural Exhibition Center 1.5 km / 0.9 mi
China Agricultural Museum 1.5 km / 0.9 mi
Sanlitun Barstreet 2.1 km / 1.3 mi
Chaoyang Park 2.4 km / 1.5 mi
Raffles City Beijing 2.5 km / 1.5 mi
China International Exhibition Center 2.6 km / 1.6 mi
Gui Street 2.8 km / 1.7 mi
Workers Stadium 2.8 km / 1.8 mi
Wudaoying Hutong 4 km / 2.5 mi
Yonghe Temple 4 km / 2.5 mi
Beijing University of Chemical Technology 4.1 km / 2.6 mi
The Place 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building)
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
Show 50 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 6
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 11
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 15
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    The Westin Beijing Chaoyang

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 40 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable8 photos

    The Westin Beijing Chaoyang

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • Bathroom
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Turndown service
    • Pay movies
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Ironing set
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB WITH VIEWSSUITE • CLUB WITH VIEWSSUI.CB-WV

    Photos are not available for this room type.

    The Westin Beijing Chaoyang

    SUITE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    The Westin Beijing Chaoyang

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 40 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable9 photos

    The Westin Beijing Chaoyang

    DOUBLE DELUXE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Shower
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Pay movies
    • Turndown service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIER CITY VIEWQUADRUPLE • PREMIER CITY VIEW • 1 Bedroom • 40 m²QUA.CV-PE
    QUADRUPLE PREMIER CITY VIEWPhoto unavailable4 photos

    The Westin Beijing Chaoyang

    QUADRUPLE PREMIER CITY VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-PE

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLUB KING BEDSTUDIO • CLUB KING BEDSTU.CB-KG

    Photos are not available for this room type.

    The Westin Beijing Chaoyang

    STUDIO CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BED • 1 Bedroom • 60 m²STU.CV-KG
    STUDIO CITY VIEW KING BEDPhoto unavailable4 photos

    The Westin Beijing Chaoyang

    STUDIO CITY VIEW KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB CITY VIEWSUITE • CLUB CITY VIEW • 1 Bedroom • 100 m²SUI.CB-CV
    SUITE CLUB CITY VIEWPhoto unavailable15 photos

    The Westin Beijing Chaoyang

    SUITE CLUB CITY VIEW

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-CV

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Pay movies
    • Turndown service
    • Bathroom
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    The Westin Beijing Chaoyang

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER CITY VIEWDOUBLE • PREMIER CITY VIEW • 1 Bedroom • 40 m²DBL.CV-PE
    DOUBLE PREMIER CITY VIEWPhoto unavailable3 photos

    The Westin Beijing Chaoyang

    DOUBLE PREMIER CITY VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PE

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Westin Beijing Chaoyang

9.0
Excellent
336 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.8 /10
Value
7.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jan 2026
Shenglan
Very good
10/10
Exceptional
01 Dec 2025
Joy
The room was cleaned everyday. Great location to shopping centre and airport
8/10
Excellent
16 Nov 2025
Mark
Room was spotless and the staff were really helpful
Business
10/10
Exceptional
11 Nov 2025
shuzhi
Clean
Friends_and_family Friends
10/10
Exceptional
30 Oct 2025
Yongna
Everything was good
Partner
8/10
Excellent
28 Oct 2025
Ann
Room condition can be improved and staff needs to be trained to greet customers.
10/10
Exceptional
15 Oct 2025
Jeanette
Spectacular hotel, with a great pool and really great breakfast.
Leisure Friends
2/10
Poor
01 Oct 2025
Jayden
Terrible check-in experience
8/10
Excellent
15 Aug 2025
Lane
Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate.

Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!
Business_and_leisure Family
10/10
Exceptional
03 Aug 2025
Katie
👍
10/10
Exceptional
18 Jun 2025
Shaohua
The breakfast buffet offers a variety of options. The room is spacious and clean.
Business_and_leisure Family
10/10
Exceptional
16 Apr 2025
Nolan

A Special Five-Star Experience!

The Westin is my go-to hotel every time I am in Beijing. The service is excellent and everyone is very friendly. I was especially impressed by the cleaning people who kept our room in immaculate condition and made sure we had all we need for a very pleasant stay. I should say The Westin holds a special place in my heart as I met my future wife there and a stay for us is a trip down memory lane. Thank you to all the staff for making Westin the best hotel in Beijing!
Partner
4/10
Poor
14 Apr 2025
Thian Sung
y wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing.

Upon our arrival, we approached the staff at the restaurant on the second floor, which serves breakfast, as well as the front desk staff, to ask for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner.

Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that \"people make a difference\" when it comes to hospitality.

It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests.

On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. I went for a walk after they cleaned my room and returned to find everything spotless again!
Leisure Family
8/10
Excellent
13 Apr 2025
Eric

Nice hotel

Great breakfast buffet and great service in convenient location.
Business
10/10
Exceptional
31 Mar 2025
Honghong
Very nice area with good breakfast, spacious room and fine service.
Business Self
8/10
Excellent
22 Mar 2025
Xiaoming
the best is the transport convenience.
Overall it is a good choice for stay and travel around in Beijing.
Business Friends
8/10
Excellent
05 Mar 2025
Eirik

Good location but in need of a refresh

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean.
The breakfast buffet has recently been renovated and offered a good spread.
Business
10/10
Exceptional
14 Feb 2025
Lei
We had a good time. Not crowded. Westin club offered nice breakfast
10/10
Exceptional
11 Dec 2024
Siew Yin
This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold \"spring water\", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again.
Leisure Family
10/10
Exceptional
22 Nov 2024
Gabriel
Great
Family_with_children
8/10
Excellent
16 Sep 2024
Rong
Very good location, close to shops, subway and airport. Hotel itself is a bit dated. Otherwise, no complaints
Leisure Partner
10/10
Exceptional
03 Aug 2024
JUNFENG
Great service, good facilities, comfortable bed, clean and good location
8/10
Excellent
08 Jul 2024
Yannick
Well located for business with a major subway line nearby and rapid connection to the airport train line. Also easy access to highways to get to the business district.
A bit far from city center , tourist attractions and authentic dining options.
Hotel has a convenient Starbucks option next door for breakfast as the cost for impromptus breakfast at the hotel is outrageous.
Leisure Family
10/10
Exceptional
03 Jul 2024
Shenglan
Very good
Business Self
10/10
Exceptional
22 Jun 2024
Kaiping
Good
10/10
Exceptional
13 Jun 2024
Raymond
very close to the subway station... The staff accommodated to my request for a higher floor from the 16th to the 30th floor, but I was given a standard room instead of my upgraded room without informing me..Overall, it is highly recommended
Business_and_leisure Self
10/10
Exceptional
08 Jun 2024
Juliana
Great service
Business_and_leisure Self
10/10
Exceptional
30 May 2024
Shenglan
Very good
Business
10/10
Exceptional
24 May 2024
Eric Yao
Casper’s service was good
Leisure Self
10/10
Exceptional
13 May 2024
Vanness
friendly staff
Leisure Partner
8/10
Excellent
12 Apr 2024
Xuan
The location is convenient, close to subway station, shopping and restaurant. Staffs are friendly and very helpful.
Leisure Self
8/10
Excellent
08 Apr 2024
Zhaonan
I like the hospitality of staff and the gym..
Leisure Family
10/10
Exceptional
07 Dec 2023
cesar
Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy
Business Self
10/10
Exceptional
29 Nov 2023
HAICHUN
Convenient location and best service
Business Self
4/10
Poor
26 Nov 2023
Siew Ean
Concierge staff are not competent. Gave me poor information. Caused me to take almost two hours off taxi to nowhere and had to come back to hotel.
Business
10/10
Exceptional
14 Nov 2023
Sarah
The staff and professionalism along with cleanliness were top notch, especially the manager of the front desk and the concierge manager.
10/10
Exceptional
02 Sep 2023
Rahul
Good property
Self
10/10
Exceptional
24 Jul 2023
Aleksandrs
The hotel is great, facilities are state of art, but Jupiter Liu at the reception wasted 30 minutes and made the guest feel bad during night check in.
2/10
Poor
03 Jun 2023
Heng
Excellent condition very close to subway and shipping dented . The only thing I dib’t like is no coffee maker and coffee and tea supply in the room. That doesn’t like 5 star hotel service at least in US .
Leisure Partner
10/10
Exceptional
31 May 2023
DAVID
Really good location, breakfast buffet wonderful Looking forward to viist again
Business Self
6/10
Pleasant
15 May 2021
Zhou
Still need to improve.
Business
10/10
Exceptional
04 Oct 2020
Verified traveler
The Westin is a lovely hotel downtown near many dining options and right next to a metro station. Staff were very friendly throughout the visit.
Leisure Self
10/10
Exceptional
04 Oct 2020
Erin
It was comfortable and enjoyable. The location is convenient for going to dinner or bars in Sanlitun.
Partner
10/10
Exceptional
23 Oct 2019
Verified traveler
what I didn’t like is that there were no wine glasses in the room.
Business
10/10
Exceptional
19 May 2019
Verified traveler
Very nice and clean 5 star hotel with a great price compared to the US. The fitness center and pool are state of the art. Also the breakfast buffet covers any taste from Asian, US to European. The only two very minor issue I had was that I was not able to get credit on my Marriot rewards account since I did not book the hotel via a phone app. Also when I wanted to sit next to the window during breakfast I was told that I can‘t and that people are not seated there. I was placed in corner. 5 min later all of the window tables were taken by other guests.
Business Self
10/10
Exceptional
15 May 2019
Jari

Business night at Westin

Amazing hotel with great views. Lufthansa shopping center and subway just beside.
10/10
Exceptional
14 May 2019
Verified traveler

Great Experience!

Great environment and facility! With great convenience!
10/10
Exceptional
10 May 2019
Shaoyuen

Westin in Beijing Chaoyang District

Perfect location in Beijing, very convenient!
10/10
Exceptional
23 Apr 2019
Verified traveler

Central and safe

Located just around the corner from underground metro. Convenient to get to many places.
Friends
10/10
Exceptional
26 Feb 2019
Marie

Lovely Hotel

Loved our Westin stay. Spacious and well equipped room. Comfortable bed. Lovely staff. Very good breakfast.
Friends
10/10
Exceptional
19 Feb 2019
Shing Kit Sanki
The overall stay and experience was very good.
10/10
Exceptional
19 Dec 2018
Huifang Serene

Business trip in Beijing

Best hotel in Beijing! Great service, room and amentites.
4/10
Poor
09 Dec 2018
Verified traveler
Forgot my Apple charger in the room ( on the bedside desk). But when I called back hotel, they said that they did not see it.
10/10
Exceptional
28 Nov 2018
Verified traveler
Great service!
Family
10/10
Exceptional
11 Nov 2018
Stephen-Claude

Satisfied

A lovely a modern facility
8/10
Excellent
03 Nov 2018
Jennifer
It was great but food and fruit don’t seem too fresh.
10/10
Exceptional
25 Oct 2018
Daniel

Would happily recommend

Excellent WiFi (which is not always guaranteed in Beijing). Great location - lots of local conveniences and transport connections. Well appointed interiors. Helpful and efficient staff. Would be happy to stay again.
10/10
Exceptional
25 Oct 2018
Verified traveler
The rooms were immaculate every day. Housekeeping provided 3 to 4 bottles of fresh bottled water every day which was greatly appreciated. Everyone in the hotel was friendly and smiled making us feel welcome to their country of China.
10/10
Exceptional
24 Aug 2018
Meghan
Everyone was very helpful. The room was nice and clean and had a pleasant view.
10/10
Exceptional
16 Aug 2018
H

Great for business, food and central location

The Hotel is based at central location, enabled me to do business meeting with many clients and offered different cuisines i.e. Japanese, Chinese and Western. In addition to the 34th floor business lounge. Fantastic staff, clean and great choice if Beijing is the destination
10/10
Exceptional
25 Jul 2018
Tom

Great hotel

Amazing hotel and staff very helpful and kind. Good restaurant which are great value
10/10
Exceptional
22 May 2018
Chris
Everything was amazing about the Westin with the exception of the rooms air conditioning. It was insufficient for the room size and it was always too hot.
8/10
Excellent
13 Apr 2018
Verified traveler
The hotel was fine - I only stayed there for a night. The rooms were comfortable but too hot at night. There is no cable TV as such, but lots of choices of films and some news channels.

I thought the food was very overpriced and don't order tea - it will set you back over $20! Breakfast was amazing - incredible choices and very tasty.
8/10
Excellent
08 Apr 2018
irene

Nice and close to mtr

Hotel service need to be professionally trained on hotel facilities and surroundings.
4/10
Poor
17 Dec 2017
rita

Could this be a westin or best western

You should be embarrassed at poor quality people except for one concierge. Don’t understand and take forever it was the worst attentiveness ever had. Horrible
8/10
Excellent
08 Dec 2017
mickeu

Breakfast needs improvement

It's a nice but increasing dated hotel. The English ability of the staff in general seems to be in decline. However, it's still a very comfortable hotel with good internet and a willingness to please...

2/10
Poor
03 Nov 2017
P.

Not focused on customer satisfaction

Not focused on customer satisfaction. I tried 5 times to change my stay to other days the same week. 5 times they asked us to call back at another time. On the fifth time, they told us they would not make any changes.
10/10
Exceptional
31 Mar 2017
Verified traveler
Nice hotel just steps away from the Metro station. Very helpful staff. A bit sterile like all new Westins.
10/10
Exceptional
20 Mar 2017
Verified traveler
Second time staying here on work travel and was pleased with the experience.
10/10
Exceptional
03 Mar 2017
Ross

Great Stay

Excellent hotel, good facilities and service. Grill restaurant was excellent.
10/10
Exceptional
23 Dec 2015
Verified traveler

Wonderful hotel!

This hotel was one of the best I have ever stayed at! Really liked every part of it. Room was great, very roomy and every amenity you could ask for. Pool was amazing! Just a beautiful place. Highly recommend staying here!
8/10
Excellent
14 Dec 2015
Verified traveler
Good place for weekend except air pollution
10/10
Exceptional
30 Nov 2015
Erin

Very satisfied

Very nice stay - the room is slightly smaller than some other top-name hotels in the area, but very comfortable. Excellent breakfast buffet. Check out was slow, but otherwise great service.
8/10
Excellent
31 Oct 2015
Pauladkinsau

Cold

This place tries too hard to be pretentious and upmarket. in its efforts to be a 5-star hotel, it's forgotten to tell the staff to smile. It is professional to the point of being cold and unwelcoming. If I am going to spend that sort of money, I want the staff to be glad to see me.
10/10
Exceptional
30 Oct 2015
Verified traveler

Clean, efficient, top quality hotel in Beijing

Hotel staff speak excellent English and are quick to accommodate all last minute requests.
10/10
Exceptional
24 Oct 2015
colin

Beijing business

Stayed on Club level. Great service.
8/10
Excellent
20 Oct 2015
Graham
Good Location, was upgraded as only staying one night of a two night booking
Only decafe pods which didn't matter as the machine did not work anyway
10/10
Exceptional
11 Oct 2015
ALFONSO

Good for Business Trip. Excellent Executive Lounge

Good Service, Great Room with wonderful bed, Could improve the pillows. Executive lounge (EL) on floor 34 is really good full of amenities, assorted snacks and quality drinks. Great hosts take care of you while working at the EL. In-room wifi access is quick and internet is pretty fast too. Great in-room desk for working. Excellent city views from higher floors. Could improve the Hotel breakfast specially the cold cuts and cheeses variety.
10/10
Exceptional
22 Sep 2015
Verified traveler
Great service and excellent accommodation, especially the bed.
10/10
Exceptional
14 Sep 2015
Benjamin

Great hotel

Excellent hotel, lovely room, great facilities.
8/10
Excellent
31 Aug 2015
Gerald

Still very good

Not the first time I stayed in the Westin Chaoyang. This time not only for business, but with a weekend add-on.
Overall, the hotel is well located for business but less so for sight-seeing.
The hotel was great when I first stayed there in 2010. It is still very good, but you can see that wear and tear gradually start to happen on the furniture and bath room fixtures. .
Staff is still extremely friendly and helpful, including the business centre and gym/pool.
Breakfast buffet is very good, just a bit less lavish than some years ago.
So, still a great choice, especially if you have a discount rate for your room. For private stay you may get a bit more luxury or a bit cheaper elsewhere if you make the effort to look around.
Family
10/10
Exceptional
17 Jul 2015
Verified traveler

Great hotel

Will stay there again. Convenient location, friendly staff,excellent facility.
6/10
Pleasant
21 Mar 2015
Chi man

Disappointed stay at Westin.

Service was below average. Staffs were not efficient or helpful.
10/10
Exceptional
07 Oct 2014
Verified traveler

Beijing Trip

Very nice hotel. Worth the money. The hotel was clean, the room rate included breakfast (which was nice and convenient ). Also, the train station was right outside the hotel.
10/10
Exceptional
25 Aug 2014
Paul Reilly

Beijing

Totally comfortable as hoped for. The hotel as expected, being a Westin was very comfortable and in very good condition. Thoroughly enjoyed being there aleut for such a short time. The hotel staff were very friendly, generally spoke English well and very approachable. Definitely great value!I would definitely stay at this location again in the future.
8/10
Excellent
18 Aug 2014
henry

Good but busy like air terminal

It's a good 4 star experience with a great Sunday brunch. Lobby is very crowded and noisy though. Impersonal staff do little to smoothe over the Chinese police state passport and visa checks. Also had to wait an hour after check-in time to get room. A good option if you want to feel anonymous
8/10
Excellent
16 Jun 2014
Patty

Nice and clean like most 4 stars plus hotel

Negative side is the bed linens are not as crisp and the bed are not as heavenly as some of the starwood hotel.
Considered the hotel is pretty new but bed is worn out.
6/10
Pleasant
06 Jun 2014
RichardB

Looks better than it is

The two biggest issues were the heating/AC which didn't function properly and the internet which was hopelessly slow. These failings were so fundamental that it undermined all of the other good things about the hotel.
6/10
Pleasant
12 Apr 2014
elochoop

Best Bed in China but bad service

First, if you are doing business in Beijing and your meetings are on the east side, this is a great location. Good airport access. Subway just out the front door. Second, if you travel a lot in China you know that many hotel beds are no softer than the floor. The Westin's bed was among the very best--if not the best--I have ever slept on in china. The pillows were crummy though. And the service---which usually is not that important to me--was astoundingly bad. Housekeeping didn't even clean my room TWICE until I called in the late afternoon to request it. A/C required fixing and then went from very hot to very cold. No adjustment allowed.
10/10
Exceptional
19 Feb 2014
Harry

Beautiful Experience in Beijing

We spent 2 days at the Weston in Beijing and found the hotel and staff to be exceptional. The room was oversized, similar to what one might expect in the U.S. The views were terrific from the 28th floor, over looking the city sites. The staff was amazingly professional, courteous and could not have been better for us. They arranged a tour of the Great Wall, which we will never forget!

Thank you Beijing Weston!
10/10
Exceptional
01 Nov 2013
Hardeep

Westin Beijing

It was a very comfortable stay. Overall the hotel is in a good condition and staff is very friendly.
10/10
Exceptional
20 Sep 2013
GP

Excellent

My second visit. Always very comfortable, great big rooms, superb service and great breakfast spread.
10/10
Exceptional
20 Sep 2013
GP

Great hotel

Luxurious hotel with great amenities relatively close to the airport and the business district. Nice large rooms, great breakfast.
10/10
Exceptional
30 Aug 2013
Verified traveler

Maybe the best in Beijing

I have stayed in many beijing hotels. This is my favorite. The gym is great - big and everything you need. Breakfast is great - the bacon is crispy and they know how to make an omelet. The steak house is the best in town.
8/10
Excellent
26 Aug 2013
Business traveller

Great business hotel

The hotel is located well for business and has very comfortable rooms. The staff are pleasant and the hotel has a good range of facilities and amenities.
8/10
Excellent
07 Apr 2013
Alex

Only one night, but it was great.

I only stayed a single night, but it was a great choice for the two of us and our 4-year-old. He loved the pool, which was clean and tidy throughout. The room with a king-sized bed was perfect for the three of us. Restaurant options were okay. We had the Grange Grill for dinner (A+), but the breakfast buffet choices at Seasonal Taste was just okay - nothing to write home about. Suprisingly, I found that the food on offer at this Seasonal Taste was not on par with my experience at other Westin locations. Staff swooped in as soon as we walked through the front door on arrival. No complaints.
Family
10/10
Exceptional
29 Mar 2013
RS

Great stay

Really pleasant stay. Great gym and spa, very comfortable bed and nice bathroom.
10/10
Exceptional
27 Mar 2013
Jon
Fantastic hotel. Doesn't feel like you are in China. Will stay again. Pricy though.
10/10
Exceptional
07 Jan 2013
Verified traveler

Pleasant place to stay

First class hotel with fine amenities for all, bar the piano bar.
6/10
Pleasant
03 Sep 2012
Verified traveler

Nothing to write home about.

Was there two nights. Staff was only marginally helpful. Asked for restaurant options; was only presented with those in the hotel until explicitly requesting options outside. Asked for taxi service, ended up waiting 20+ minutes before leaving line in front of hotel and heading out to street to get a taxi on our own.
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Location & surroundings

The Westin Beijing Chaoyang
North Dongsanhuan Road, Chaoyang District, 7, Beijing, China

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The Westin Beijing Chaoyang

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