Hilton Garden Inn Clackamas Portland

United States , Portland - OR
Clackamas, 12566 Se 93rd Ave
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100 reviews shown

10/10

Exceptional

09 Mar 2026

sandra

Property is currently under renovation.. a lot of construction going on

10/10

Exceptional

08 Mar 2026

Jie Rong

Renovated like a new hotel. Staff are friendly and helpful. Good location right across Clackamas mall

Family

10/10

Exceptional

04 Mar 2026

Karen Lynn

Newly remodeled and very nice page to stay

Self

8/10

Excellent

27 Feb 2026

Robert

Room was great and staff very accommodating.

Rooms and lobby have been remodeled. The pods for coffee maker are an improvement. Would be nice to have a small refrigerator and microwave in the rooms as the old Monarch Hotel provided before being acquired by Hilton.

Partner

10/10

Exceptional

25 Feb 2026

John

Great remodel hotel

Leisure Partner

6/10

Pleasant

19 Feb 2026

Samantha

They were working on the hotel so it was quite messy and hard to navigate.

Friends

8/10

Excellent

12 Feb 2026

Gregory

Yes

Leisure Self

10/10

Exceptional

01 Feb 2026

Brandi

Clean, updated, very helpful and personable staff.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Mary

Staff, clean room, great bar and restaurant. Great location.
The only thing we noticed that was not awesome was how cold and drafty the lobby and restaurant were. It did appear that there was still construction or a remodel going on, so that could be why.

Leisure Partner

8/10

Excellent

21 Jan 2026

Robert

Very clean, accommodating. Close to many restaurants, shopping, and more.

Business

8/10

Excellent

12 Jan 2026

don

Everything was good except floor above me made squeaking noise caused me to awake. I stayed in room 118 first floor.

Leisure Self

2/10

Poor

01 Jan 2026

Jennifer

Loud people laughing and yelling and screaming until 3:30am. We finally had enough! Checked out and drove home! So much for a safe New years Eve!

2/10

Poor

31 Dec 2025

Brandi

I stayed at the Hilton Garden Inn Portland Clackamas beginning on 12/27, and unfortunately, my experience was very disappointing. I understand the hotel is currently under construction, but the level of disruption and lack of follow-through was unacceptable.

Upon check-in, I was assigned a room where both the phone and television were not functioning. I notified the front desk, and I was told someone would be sent up to fix the issue. No one ever came. I reported the issue again the following morning and was again told someone would come, but no one did. Eventually, I encountered a maintenance worker in the hallway who checked the room and stated he could not fix the issues.

I was then moved to another room; however, the amenities were not comparable to the first. While the television worked, the phone did not, and the thermostat was not functioning properly. The room would not warm beyond 70 degrees, which made the stay uncomfortable. I again informed the front desk and was told someone would be sent and that it would be documented, but once again, there was no follow-through or resolution.

When I spoke with the manager about the repeated issues, I was told there was nothing he could do because I booked through Expedia rather than directly through Hilton. That response was disappointing, as the issues were related to the hotel’s maintenance and guest experience, not the booking platform.
the lack of communication, accountability, and basic accommodations made this stay f

2/10

Poor

30 Dec 2025

Rebecca

FINAL Update: athletes were still in the hallway at 3:30 a.m.Update: final night. For the third night in a row, a bunch of teen or young adult athletes are having a party in the hallway outside my room at 10:30 p.m. I've called the front desk - again - as have others. I've put a towel at the door threshold and also have ear plugs. No one seems to want to take care of the problem.
Regarding the room, I wondered why I could hear road noise and it was cold despite the heat on. I found the window was not closed properly. The bathroom toilet is also so close to the wall, it's almost not functional. The bathroom is so small and cramped, you can't close or open the door easily.

Just checked in. I'm in newly renovated section. The construction was not inspected. You can push the door open, anyone can. It won't lock. The door handle doesn't line up to lock. I've traveled from Pennsylvania (about a 20 hour day) and can't go to bed because it's not safe and my door doesn't close! Waiting on maintenance, no other similar rooms are available. I was offered an accessible room and when i said i need some compensation for that, she offered me a discount coupon for the restaurant downstairs. Wow! Poor customer service. Now it's 10 p.m. and they are sawing and sanding trying to fix the door. People are trying to sleep. Finally got it where it will close but can't use the deadbolt. They don't seem to care. I will never stay here again and recommend others find another hotel instead.

Leisure Self

8/10

Excellent

16 Dec 2025

Alan

Every aspect was good. Parts of the property were under construction however it was not disruptive to the experience. The breakfast menu was apparently not all available due to some inventory issues. Front desk was informative and organized.

Business Pet

6/10

Pleasant

07 Dec 2025

Ginger

Mattress was not comfortable

10/10

Exceptional

03 Dec 2025

Linda

This is the old Monarch Hotel and has been updated. It is a great improvement. De Fuego restaurant is wonderful.

Leisure

2/10

Poor

01 Dec 2025

Michael

1. The door lock to our room was broken. We had to pull hard on the door when we left our room, which was not a big deal for us .. but the cleaning staff left our room unlocked twice during our stay- which we actually checked out earlier than booked due to this.
2. We checked in on a Friday afternoon and everything was fine until Monday morning at 8am when the construction started right out side of our room. The were drilling and hammering on the outside wall right outside our room. I was trying to get some work done, this is why we checked out early. We were not told upon check in that there would be construction starting early on Monday morning. They should have never booked people into this room, very poor management to overlook this.
3. When checking out we asked to speak to a manager, the front desk said they were not available but would call us in 5 mins this was at 9am ... at 1130 we finally had to call back, again they said they would call right back .. again no call at 1pm.. so we called again and refused to be told we would get a call back, they finally put us thru to the manager who was indifferent to the situation.
4. Went to the Courtyard Marriot which is right across the street which was a wonderful hotel.

Leisure Partner

4/10

Poor

30 Nov 2025

Gary

The heat wasn't working right. The thermostat was set to 72 and the air conditioner was on when we entered the room. When we raised it up to 78 it started heating the room and then would switch to cooling and freeze the room. We asked to have it looked at while we were out. They did and when we came back the thermostat was set to 85 and the room was really warm! Three days there and turning the unit on and off to keep the room warm was a pain. Especially in the middle of the night. How about another room if they couldn't fix the problem?

Leisure Family

8/10

Excellent

29 Nov 2025

Sherry

The staff was outstanding and check-in was quick and friendly. The room was nice but noise was a problem, People on the floor above sounded like a herd of elephants . this is the second time I have stayed at this location and outside noise had been an issue each time.

Leisure Partner

8/10

Excellent

28 Nov 2025

Eric

Beautifully upgraded but some amenities kept old such as AC (couldn’t even adjust a room temperature properly) and the phone remained as it was.
Fitness center on site was closed and I wish they show that on the third party booking site.
We accidentally brought our emotional support dog without knowing it’s not pet allowed. We were instructed that we are not allowed to walk our dog in the building and had to stay in the dog carrier in a public area which we did but we saw someone else’s walking around in the hotel and made us questioned.
Staff was extremely nice and friendly. We’d give them five stars!

6/10

Pleasant

18 Nov 2025

Dave

Building was under construction.

8/10

Excellent

17 Nov 2025

John

Under remodel will be nice. Their new heating system is messed up

Leisure Family

8/10

Excellent

17 Nov 2025

Amber

With the hotel under renovations, it was still ok to stay in. I had to stay for 8 nights due to medical reasons, and they totally accommodated me with my request to be put on the top floor. Housekeeping, front desk, and any other staff I encountered were very friendly.

Self

8/10

Excellent

11 Nov 2025

Jennifer Marie

I loved staying here when it was the monarch.
Right now it is under so much construction and it looks like it’s going to be very beautiful. However, the rooms smelled like fresh paint or very new plastic, so much so that I couldn’t sleep and was congested.. my son stay the night with me one night and he couldn’t even breathe. The scent was so strong.

Leisure Self

8/10

Excellent

31 Oct 2025

Ragnar

on site restaurant was a bit disappointing

8/10

Excellent

29 Oct 2025

Aprilyn

Clean room, comfortable pillows and bed. Location is great too.

Leisure Friends

6/10

Pleasant

24 Oct 2025

Susan

This property has changed ownership and we were not notified. The heater was blowing cold all the time even with heat turned to 78. I paid in advance for two nights when I booked with you and then they charged me again for the room after I went home. Have not gotten a refund yet as they stated I would. Property is now Hilton Garden Inn. Staff didn’t seem to be very efficient. Room was not serviced after the first night. No clean towels or coffee restocked. No breakfast available.

Leisure Self

4/10

Poor

19 Oct 2025

Martha

A lot of construction. When I was given my room, I went up to my room and found out there was someone already in that room, had to go back to get a different room. This experience was very terrible and felt very unsafe. Also, when we got our new room, the room would not lock. I waited a long time at check in for someone to arrive and attend us. Overall it was not a good experience

Leisure Friends

4/10

Poor

19 Oct 2025

Jessica

Stayed for a weekend trip here and was not impressed by any means. It’s under construction at the moment in the lobby, but the room itself had an area of the tv stand that was falling apart. Beds were very uncomfortable, super FIRM and had coil springs that dig into your back all night. In the evening/night time it’s almost impossible to find staff. They turned our keys off early as well, even though we booked two nights. It was shut off after one night, which was a big inconvenience. We were also surprised that someone charged room service to our room that we did not order. Thankfully the charge was removed, but that’s concerning they can do that from the hotel restaurant. Property was very noisy at all hours of the day/night. Between the sound of the freeway and the noisy guests next door or in the hallway, sleep was hard to come by. Do not recommend staying here, especially with small children. Lots of drinking from the hotel restaurant on the weekends.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

Maiya

The hotel is doing a remodel during my stay. Contractors and the hotel did an excellent job of containing construction. The front desk and housekeeping were so helpful with requests. My room was newly remodeled and was beautiful. The food at the restaurant, de Fuego Grille was phenomenal.

Leisure Self

10/10

Exceptional

07 Oct 2025

Catherine

In the process of being remodeled into a Hilton.

Clean rooms, nice amenities- soap, hair care and lotion.

Comfy beds, comfy sheets and really wonderful black out blinds.

Leisure Friends

8/10

Excellent

04 Oct 2025

David

Hotel is in the middle of a remodel to a Hilton Gardens. Adjoining room the guest were very loud .

Leisure Partner

8/10

Excellent

29 Sep 2025

tracy

Tv needs directions left on the room

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Michael

The property is currently under renovation, and therefore access to some amenities was not available. I regard this as a minor inconvenience for my stay, as almost all of the things I require were available and in top-notch condition.

Leisure Self

4/10

Poor

11 Sep 2025

Brent

Under Construction Hotel, avoid until it's complet

Hotel is currently going through a renovation and they are clearly not ready. TV didn't work, they said some of the rooms had issues and all they could do was to move us to a different room but never contacted us about getting the move completed. No hair dryer, No ice bucket, ice machine on our floor was not working, had to get towels from front desk.
I have stayed here in the past and was very dissapointed in it's current state of affairs.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Joshua

Under construction, no front desk, seperate entrances, broken door latch so i could fully close the door!!

Business_and_leisure Self

6/10

Pleasant

05 Sep 2025

Janet

Too bad. Expected better.

My room was like sleeping on the freeway. It was amazing.
The heat/air conditioning was very hard to regulate. The air flow was very high and in my face all night until I increased temperature; then I had to lower temp again. Never got it comfortable.

Self

2/10

Poor

03 Sep 2025

Barbie A

This property is under construction.

*Inconvenient to walk to your hotel
room.

*Rooms are clean and average
*Beds are fine. Nothing to write home about
*Hotel room doors have a 1 inch gap from the floor

*Staff was friendly
*Close to Mall and many dinning options on site
*Outdoor pool

I personally am not going to stay here again but for a one night stop its clean

Leisure Partner

8/10

Excellent

01 Sep 2025

Wingkeung Edward

The internet connection is not good.

Business Self

6/10

Pleasant

01 Sep 2025

Laura

I stayed during building rennovatiin - it will soon be a Hilton Garden Inn.

My room was modern and beautiful- already remodeled. The rest of property was older and in construction, but who spends time hanging out. Hallways? Great price during
G renovation, and very nice, helpful staff.

4/10

Poor

31 Aug 2025

RAYMOND

Noisey

There was a lot of noise all night long

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

PRISCILLA

I like that rooms were clean n renovated. Did not like going back downstairs to get Wjfi password. No brochure about hotel where pw could be written. Like that it had a restaurant.

Leisure Family

2/10

Poor

26 Aug 2025

Verified traveler

Roach Hotel

My stay started out well. The room was nice, all the amenities new, and the room recently renovated. By the time I was getting ready for bed I was really happy with my stay... then a roach crawled across my bed.
I immediately took a photo of it, trapped it under a cup, and the called the front desk.
They sent someone who offered to move me to a different room. When I said no, that I would be going to a different hotel, and wanted a refund, she scooped up the roach from under the cup and disappeared.
I went to the front desk when she didnt come back and they tried to play dumb. 'What roach?' I showed them the photo and demanded a refund. They reluctantly tole me I could only get a refund from hotels.com so I left and contacted customer service from a new hotel.

Self

8/10

Excellent

25 Aug 2025

Rebecca

Ok sta, just a few little things

Hello,

The cleaning people came in our room without knock thinking we weren't there to look for bleach that they thought was left in there which was a little startling. There was no ice bucket, no cups, and we had to ask for complimentary water. During a heat wave, this was no great. Room was clean and comfy. Our server at restaurant served us one drink and went on break without telling us. We ended up going to bar to get another drink and to pay.

8/10

Excellent

23 Aug 2025

Clayton

Under construction

Leisure Family

4/10

Poor

23 Aug 2025

Kristopher

This place is under major renovations and should not be operational until complete

Leisure Partner

6/10

Pleasant

22 Aug 2025

Jason

I would have loved to have known that there is major renovation taking place that impacts the condition of the hotel. I'm would not and should not have paid the amount for the reservation with this much renovation. I'm shocked the property can even be open with emergency exit staircases closed/blocked during construction. Hopefully this outdated hotel gets their renovation done quickly. Will not book here again.

Leisure Family

8/10

Excellent

17 Aug 2025

Randy

The hotel is undergoing a major renovation. We stayed in a recently refurbished room. The bed was comfortable, but the bedding consisted of a single sheet and a single thin blanket. The room did not contain any additional blankets. The thermostat was set to 59 degrees when we arrived. The room was very cold. I was unable to get the room to stay at a comfortable temperature. Either too hot or too cold. Perhaps the thermostat needs adjusting. A spare blanket would have made it much more comfortable. The major issue for me was the noise from adjoining rooms. We could hear whatever was going on in the bathroom next door, at all hours. The sound of the TV in the next room was loud also very late at night. Anyone walking in the room above us was loud also. Perhaps this should have been a higher priority when the new rooms were designed and constructed.

Leisure Family

8/10

Excellent

16 Aug 2025

Wingkeung Edward

Safety area

Business Self

6/10

Pleasant

15 Aug 2025

Tracie

Construction Noise

The Monarch has sold out to Hilton. The charm of the old Monarch is gone and it’s become a modern IKEA room. They really missed the boat by not creating suites with a larger bathroom. Also install soundproof windows & doors. I love the location but had bad WiFi and it was so noisy during this construction phase. It’s not ready for reopening yet unless you’re going to charge a lot cheaper rate.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2025

Glenn

Yes this place under construction, but still great place. Awesome lounge and food. Easy on and off freeway.

Business Self

8/10

Excellent

11 Aug 2025

Azusena

For the place being under construction, it was quiet.

10/10

Exceptional

11 Aug 2025

Thomas

Very nice staff, restaurant, bar, pool , very respectful staff

Business

4/10

Poor

05 Aug 2025

Brian

Place was under construction and not advertised as so. If I’d known this I would have stayed somewhere else. I payed way too much for a place under construction… There was no one at front desk when first arriving. I had to go find someone to go find another person. Eventually they arrived at the front desk after some time. Staff seemed to not care too much about that. Room was good and clean. Pool area was decent. Restaurant looked nice but I didn’t eat there.

Leisure Friends

10/10

Exceptional

04 Aug 2025

Billie

Great staff!

6/10

Pleasant

04 Aug 2025

Don

Pretty average accomadations for $175/night, I thought. Room was fine and comfortable, but nothing special. Plus there was construction going on. Knowing what I know now, I'd have stayed at the Quality inn or something that is pretty much the same, but way less cost

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Wingkeung Edward

Safety area

Business Self

6/10

Pleasant

03 Aug 2025

Sue

Property is in ownership transition and remodeling so things were missing in the room. Also, Internet wasn’t working most of the time. Tv remote didn’t work. However location was ideal to our needs

Leisure Family

10/10

Exceptional

02 Aug 2025

Stacey

Awesome stay

Very clean hotel. Would definitely stay here again

Self

4/10

Poor

30 Jul 2025

Cherina

Our room was clean & had a comfortable lay-out. Air conditioning worked well. Renovations at the hotel made the area a little unappealing, garbage in the parking lot. Unfortunately, we were without water from at least 11pm-5:30am. When I notified the front desk we had none at 11pm, I was told they were “doing maintenance & water would be turned back on by 2AM.” This was the first time we were notified we would be without water. Throughout the night, the “maintenance” included the faucets/water pipes squealing in a high pitched noise. Not exactly easy to sleep through. My husband had received the first treatment for stage 4 cancer earlier in the day & had a rough night due to intense side effects & “hotel maintenance.” He had a difficult time sleeping anyway & was awoken by the squealing if he did fall asleep. He was not able to get drinks of water or take a warm shower to try to relieve intense back pain from treatment. Finally, after he got a warm shower at 6am & being up most of the night, we laid back down to get some sleep to have house-keeping knock on our door at 8:30am, waking us up again. Very frustrating night at the Monarch hotel & very poor service that made a very rough night even more difficult.

4/10

Poor

29 Jul 2025

Araceli

Did not like the property for the cost of the hotel. I was not inform that it was under construction. Did not have the room ready for 4 adults. House keeping will not complete their job. Kept asking for towels and toilet paper had to purchase water.

Leisure Family

10/10

Exceptional

28 Jul 2025

Sheryl

Staff are wonderful!! Upgraded rooms are amazing

Leisure Self

8/10

Excellent

27 Jul 2025

Makayla

The rooms were

10/10

Exceptional

26 Jul 2025

Warren

Great place to stay at a reasonable price!

Leisure Partner

2/10

Poor

22 Jul 2025

Matthew

This was a disappointing experience. My wife and I

Partner

10/10

Exceptional

22 Jul 2025

Alex

Convenience

8/10

Excellent

20 Jul 2025

Kristine

Undergoing construction

Leisure Partner

10/10

Exceptional

14 Jul 2025

Catherine

Clean property in the middle of a remodel. Great customer service and nice room amenities. Love the shampoo/conditioner/body wash in the shower. Also helpful having the hand wash and lotion dispensers in the sink area.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Shannon

Newly Renovated

The hotel is under complete renovation but we had one of the new rooms and it was great!! Super clean and comfortable. Location was great, wifi was strong, and the shower was one of the best I've seen. So spacious! I felt very safe in the area too!

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Jordan

Adaptable and courteous

We were able to get booked with Monarch quickly and last-minute after our Air B and B fell through for a long stat. Overall, the staff was kind and accommodating. They were also under renovation and did a great job adjusting so that wasn't an issue for guests.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Daniel E

New rooms. Restaurant is one of my to 5 in Portland metro area.

Leisure Self

6/10

Pleasant

08 Jul 2025

Yen Hoang

Too close to the freeway, need soundproof windows. Need more towels in the hotels was requesting extra towels in a room for 4 people. Only 2 was set up and at 11pm they were out already.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Gianluca

This is the second hotel I booked this month from this site, both said free breakfast, which it wasn’t true. I hope hotel.com can fix this issue. Very disappointed.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Tang

Clean great room. Smells good also. The area is safe. Ample parking space and well lit.

Leisure Partner

4/10

Poor

06 Jul 2025

Delia

Overall the property was in a great location. However our room was not vacuum, trash was left in the garage cans, there was leftover food in the fridge that smelled, and our bathroom sink didn’t drain.

Leisure Family

10/10

Exceptional

04 Jul 2025

Chao

Like the room. It was big and bed was excellent like sleeping on a cloud. Bathroom was clean. Love the blinds too. Overall, I would stay again once the renovation is complete, it should be a lot nicer.

Leisure Partner

8/10

Excellent

02 Jul 2025

Wingkeung Edward

Safety and remodeled

Business Self

8/10

Excellent

01 Jul 2025

Tonya

Recommend for airport access

10/10

Exceptional

27 Jun 2025

Tonya

Nice ckean , staff very accommodating

Family

2/10

Poor

25 Jun 2025

Jane

Horrible stay

We had a horrific incident. We woke up to an alarm at 4am and are carpet in front of the door to the hallway was soaked. I looked out into the 2nd floor hallway and it was raining! My family and I packed quickly and went to the Lobby, taking the stairs and walking past the hall way to the first floor - puddles of water! The front desk attendant told us that the water was coming from one room on the third floor. The moved us to an unfinished room. Needless to say, it was the worst hotel stay we ever had. We asked for a discount and the hotel told us that since we book through hotels.com that we would have to contact you, to contact them in order for us to get a discount.
A rather inconvenient, not taking ownership-customer service care. Perhaps, your company can take a better approach and make things right.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Breann

The room was newly renovated and beautiful! The amenities were nice, beds were comfortable and the room was spacious. Check-in was a breeze and the front desk agent was very sweet!

Self

6/10

Pleasant

22 Jun 2025

Thelma

We were told they are in the process of becoming a Hilton Garden Inn and there is MIUCH work that needs to be done for that to happen. This hotel is in much need of remodeling. The carpet is lumpy everywhere. My husband to call the front desk to find out how to get the shower on. It had to practically yanked on. The freezer in the room refrigerator did not work. the cleaning ladies did the bare minimum during our stay. Coffee had been splatter in the bath sink and they did not even wipe it out. Coffee trash was not picked up on the desk. This hotel was not worth the cost per night.

Partner

6/10

Pleasant

19 Jun 2025

Marisela

Bad servíce overall

Well overall was ok
Room did not have internet connection no towels the television did not work
I let the front desk know, they said they will get someone to check and never did
They did not clean the room any day
The construction workers made too much noise in the morning I called for towels never came to drop off only one towels for me and my two girls and the television said no service and the internet never worked
Expected more inky good thing was the pool

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

don

Well done

10/10

Exceptional

18 Jun 2025

Roxanne

We left a scary spider infested air bnb in the middle of the night (12:30am) and came to this hotel in desperation. It was exactly what we needed. Perfectly clean, quiet, great shower with body wash/hair products included. Comfortable bedding and a truly GREAT window shade. It blocked sunlight completely and allowed us to sleep in after a stressful night.

Business

8/10

Excellent

18 Jun 2025

CYNTHIA

We have stayed here several times mostly because they have a pool. The location is good and if it’s hot we love having the pool.

Leisure Family

4/10

Poor

17 Jun 2025

karen

This property is transitioning to a Hilton property, Upon check in, our room had a room service tray of dirty dishes outside our room. It was there the next morning still sitting in the floor, During the night, 4:00am, a loud beeping was coming from the outside hallway which turned out to be the fire sprinklers leaking, soaking the carpet. It kept us up the rest of the night. We will not be returning to this property.

Leisure Partner

4/10

Poor

16 Jun 2025

Michelle L.

The property has a restaurant. Desk staff is very friendly. The rooms are tiny and have a poor layout. We had no phone in our room. Housekeeping never showed up one day. They only replace some of the essentials. All in all, I cannot recommend it.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Darryl

It was good most definitely will be back.

Self

10/10

Exceptional

13 Jun 2025

James

Safe and quiet.

8/10

Excellent

13 Jun 2025

New refurbished—everything fresh. No stale odors. No air freshener coverups. Clean air. Beautiful courtyard & pool. Quiet. Convenient location. Overall excellent.

8/10

Excellent

13 Jun 2025

Mark

Some remodeling going on. We were moved to a nice new room after two nights.

Leisure Family

4/10

Poor

12 Jun 2025

Brian

Really disappointing. Currently under construction/renovation, but rather than making an extra effort to make guests’ stay as comfortable as possible, the staff was non-existent and the attitude towards issues was almost indifferent.

I stayed four nights, and only encountered two professional adults on staff the entire stay. One was Marco the housekeeping manager who was clearly good at his job and engaged. The other appeared to be a manager of sorts who made a slight effort to say “welcome back” as I walked in one afternoon. Otherwise the place seemed staffed by 20-somethings who looked surprised to find anyone speaking to them about, you know, hotel stuff.

Business

10/10

Exceptional

11 Jun 2025

David

NIce staff. Clean

Leisure Family

8/10

Excellent

09 Jun 2025

Shane

Although the property is currently under construction, I had a newly remodeled room. It was very nice.

8/10

Excellent

01 Jun 2025

Wingkeung Edward

Convenient for my work

Business Self

10/10

Exceptional

30 May 2025

Kenneth

I like the location. Close to shopping and dining and freeway. Definitely closing the speakeasy was a bummer.

Leisure Self

10/10

Exceptional

21 May 2025

shirley

This was close to the hospital which is why we chose it. The hallways and elevator had a strong odor. Wasnt a terrible one but it was very overwhelming at times. Almost like someone with really strong cologne had walked through.

Leisure Partner

8/10

Excellent

18 May 2025

Wingkeung Edward

Safety area but noisy from freeway

Business Self