Monarch Hotel & Conference Center

United States , Portland - OR
CLACKAMAS, 12566 South East 93rd Avenue
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100 reviews shown

10/10

Exceptional

06 Mar 2026

Aaron

Staff were very friendly and helpful. The shuttle drivers were good people. Loved the free breakfast and coffee. The lounge on the roof was great.

Overall great experience.

Friends

6/10

Pleasant

13 Feb 2026

Teklemariam

Very noisy.

8/10

Excellent

13 Feb 2026

Nedad

Very good..Staff need trening…

Business_and_leisure Self

10/10

Exceptional

11 Feb 2026

Samuel

The staff was amazing and the rooms were clean with an amazing view.

Leisure Self

10/10

Exceptional

09 Feb 2026

Grum

Amazing Hotel, Amazing Room, Amazing Staff, Amazing Service. This is the place to stay in Addis!

Business_and_leisure Self

10/10

Exceptional

23 Jan 2026

Bright

Clean rooms, views from the rooftop are so magical! Different breakfast options for different days. Love it!

Leisure Self

10/10

Exceptional

22 Jan 2026

Mamush

All staff

10/10

Exceptional

13 Dec 2025

Mustafa

VERY friendly staff. I stayed 3 weeks had no complaints except for occasional very minor glitches … normal for that duration. Those were addressed instantly. Room soon felt like a comfortable and familiar “nest” in Addis. Two restaurants were better than most external restaurants. Recommend.

Self

10/10

Exceptional

17 Oct 2025

Moges

Very clean hotel

Leisure

2/10

Poor

28 Sep 2025

Ermias

There is a smell that comes from the room or toilet. The bed is very small

Leisure Family

10/10

Exceptional

10 Sep 2025

Etuate

I have no comments about the property, everything was great, the property, location, staff especially the food was so delicious

10/10

Exceptional

28 Aug 2025

Arastoo

Great staff. Good restaurants

10/10

Exceptional

31 Jul 2025

Mona

The staff were super friendly.They even gave me a wonderful birthday present (upgrading my room) 😍and they made me a small birthday party by bringing a cake to my room and singing to me 💜

Leisure Self

10/10

Exceptional

10 Jul 2025

Saranora

The staff were warm and welcoming right from the entrance. They assisted my mum and me with her luggage, and check-in was quick despite a temporary power outage, which was beyond their control. The room was a comfortable size for two, and overall, we had no issues.

Leisure Family

2/10

Poor

07 Jun 2025

saleh

Need. To update every thing

Leisure Self

2/10

Poor

14 May 2025

Mahmoud

No AC or fan. Room very hot at night, and when you leave windows open for some ventilation insects gets into the room and you can’t have a comfortable night sleep. Asked for a fan and they said they did not have, ended up leaving early before my planned check out and went to another hotel.

10/10

Exceptional

28 Apr 2025

Bethy

Everything works for me except that the Elevators are two small boxes for the entire building. I stand 12 minutes to get into one. Just pray there is no fire or emergency that you need to get out of that building fast. Otherwise, I like the service, cleanliness, and everything else.

Business Friends

10/10

Exceptional

19 Mar 2025

metemek

Its nice and clean. Friendly workers. The service is good. And the location is perfect. Because it's center of the city

Business_and_leisure

4/10

Poor

20 Feb 2025

Yewunetkal

Poor in everything

6/10

Pleasant

17 Feb 2025

Corey

The rooftop area was excellent for entertainment. Nice ambiance up on the rooftop with live music and djs occasionally. The cleaning staff didn't clean my room 2 of the 4 days. The breakfast which was included was served cold without burners keeping the food warm. Check out process took me about an hour. That's unacceptable.

Leisure Friends

4/10

Poor

03 Jan 2025

Verified traveler

It was ok, but surely will be difficult to consider for another stay, the Location is the top advantage

Business Friends

8/10

Excellent

18 Nov 2024

Michael

Entertainment -Good

Business_and_leisure Self

10/10

Exceptional

10 Oct 2024

Michael

Location

6/10

Pleasant

05 Oct 2024

Odeth

The staff were relatively friendly. But I did not like the fact that it’s noisy all the time. There was construction going on at all times, I felt restless.

10/10

Exceptional

19 Sep 2024

Cyrus

The monarch has a fantastic view of the city and the staff at the place were very accommodating. Joseph was particularly professional and allways apeared just at the right time to answer questions and be super helpful! Thanks Monarch and Joseph

Business

2/10

Poor

17 Aug 2024

Dereje

The area is unfinished and dirty and the room has smelled. This hotel needs attention to its cleanliness.

Leisure Family

10/10

Exceptional

07 Apr 2024

Clyde

Love this place it is our home away from home!

My only complaint is that there is lots of construction going on around the hotel which make it a little difficult getting in and out of transportation.

Business_and_leisure Family_with_children

4/10

Poor

02 Apr 2024

Ronald

Shower leaks, toilet backup, power cuts, No hot or cold water at times. Extremely spotty WiFi. You’re Expedia booking will be questioned even if you already paid in full. One great thing about this place the rooftop bar/ lounge has an amazing view of the city and the food is tasty. And they offer airport drop-off. So if you have a short stay and won't spend much time in your room fo for. It

Leisure Friends

6/10

Pleasant

24 Mar 2024

Moges

The hotel holds ID because of mini bar and there is a loud noise at night from the bar at the top. They should plan to put a credit card hold as an alternative to those who don’t wish their ID locked in.

Leisure Self

10/10

Exceptional

16 Mar 2024

Amr

Good location. Good mattress. Nice rooftop bar. Decent breakfast buffet included in price.

Leisure Friends

2/10

Poor

01 Feb 2024

Nathaniel

Terrible experience, avoid

Arrived and they had not held our reservation even though we had paid for it, they had sold the room to another guest. When they eventually got us a room it stank of cigarette smoke for the first two days, there was smoke coming into the room from somewhere but couldn’t work out where. This stopped on the last day presumably because the source of the smoke had checked out. Everywhere in the room was unclean. One night a Jack hammer was going outside the window until 2am and then at 3am someone started playing music very loudly until 7am. Staff couldn’t be less enthusiastic, just do not care. Elevators are a nightmare because only one works and they have a bar on the roof that anyone can use so it’s always full when you’re trying to get down or up to a high floor. Just overall a really rubbish hotel with apathetic management and staff.

Business

2/10

Poor

05 Oct 2023

Ezra

Terrible communication

10/10

Exceptional

23 Sep 2023

NEERA

Great hotel with friendly staff

I had a wonderful stay at Monarch Hotel. The room was comfortable and the staff very pleasant and helpful. This made the stay even more enjoyable.

The hotel has several restaurants. I liked the 360 restaurant that has a great view and is always lively in the evenings. I enjoyed the diner and drinks there on several occasions.

Self

2/10

Poor

28 Aug 2023

Samuel

No stay due to long Visa process

I was not able to experience the hotel due to lack of visa. I paid for Ethiopia eVisa to process in 24 hours. 5 days later i still have no visa. So I never made it into the country.

10/10

Exceptional

12 Apr 2023

Yuna

Good

Leisure Friends

8/10

Excellent

11 Mar 2023

Lona

The hotel is good value for the money. The rooms are spacious and clean and the bed was comfortable. A church and mosque are nearby so expect early morning prayers from around 4 am. That and the dogs barking mean that ear plugs are advisable. The restaurant on the rooftop is popular with locals and the food is pretty good. I liked that the park was within walking distance. Overall, I enjoyed my stay.

Business

6/10

Pleasant

07 Mar 2023

Verified traveler

Only 1 emergency exit

There are emergency exists that don't lead to an exit. When you leave the room they indicate right or left, those leading right take you nowhere. This leaves the hotel with only one way out (the main staircase). Unfortunately, I will not be able to stay there again due to security concerns.

2/10

Poor

10 Feb 2023

Utpal

Pathetic service, pathetic staff, pathetic attitude. Employees at desk have zero clue, are inexperienced. At their restaurant, people are just in hurry to complete their shift and go home. Customer Experience term is non-existant in their overall staff dictionary.

Must refrain from such properties so they do not survive to ruin the industry.

Business

10/10

Exceptional

31 Dec 2022

Moges

Monarch hotel is located at Churchill road at the center of Addis Ababa. The room is clean and the overall service is excellent. They have a lounge called 360 at the top of the hotel which has a nice view of Addis. The service by Mesert Tadelo at 360 lounge is excellent .

Leisure Self

10/10

Exceptional

12 Dec 2022

SIRELKHATIM

Nice hotel

Comfort hotel clean rooms and good daily breakfast

Friends_and_family Family

8/10

Excellent

28 Oct 2022

Mesker

nice newer hotel, good service allowed complementary early check in, good restaurants with a view

10/10

Exceptional

12 Oct 2022

Gloria

Good

2/10

Poor

21 Jul 2022

Yasser

Felt unhappy

8/10

Excellent

11 Jun 2022

charles

Not much

Business Self

10/10

Exceptional

09 May 2022

WIELFRID

best hotel in town!

Business_and_leisure Self

10/10

Exceptional

21 Apr 2022

Ryan

Free airport shuttle, cool bar on roof, and front desk staff were the best part. They are so nice! Full of smiles and friendliness.

Be aware the property is in piazza parkview not address listed on Expedia which is in Bole (old address)

6/10

Pleasant

14 Feb 2022

Akalu

Excellent staff & nice rooftop bar were the highlights. I think it would be helpful to mention the hotel construction is not fully completed - only one power outlet was functional in the room, the bath drain didn’t work properly and you’ll be standing in pool of water after 30 secs, toilet seat were not attached, no iron or board. And I suggest not to use the soap, very strong smell that follows you around for hours. Again, very helpful staff the whole time.

Business_and_leisure Self

2/10

Poor

08 Feb 2022

Jara

Bad management

Leisure Family

2/10

Poor

19 Jun 2021

Verified traveler

There was no hotel with this name on the given address. Its a fraud by Expedia. Even i called Expedia’s customer care couple of times and every time it gets disconnected. I don’t recommend anyone to use Expedia for any kind of bookings.

#Worst service ever
#fraud

Family

4/10

Poor

19 Jan 2021

Helen

We couldn’t sleep the music was loud until 3am

Friends_and_family Family

4/10

Poor

08 Jan 2021

solomon

This hotel is in a very crowded and noisy area, there are a lot of night clubs around this hotel and the hotel also has a bar area which stays up late.....may be not recommended for a person who needs a quite time

Friends_and_family Family

6/10

Pleasant

25 Mar 2020

Verified traveler

Good hotel. Terrible kitchen.

Checked in after a late flight. Asked the girl at the front desk if anywhere was open for food and she said that room service was 24 hours. Called room service and the person asked me why I was calling him in the middle of the night. Then I had the pizza and had the worst food poisoning of my life. Breakfast was ok though.

For no apparent reason, they filled the pool half way every day I was there.

The room was clean and the staff was mostly great. The security staff was particularly alert.

Business Self

6/10

Pleasant

02 Mar 2020

Susan

Very friendly hotel and great staff. My stay was only hindered by the noisy music in the bar area which meant that I had to use ear plugs to get to sleep

Self

4/10

Poor

30 Jan 2020

Mary

This hotel sells itself as a an urban boutique hotel, but really it’s barely a three star motel type of place. While the staff was friendly, the hotel has policies such as no replacement key card without paying a penalty, which are simply inhospitable. The pool, which was one of the main reasons I chose this hotel, was out of order, and the sauna and steam were tiny rooms adjoining the gym that were not separated for men and women. The shower and bath that was part of this “spa” area were dirty. Finally, late night music from the very popular hotel bar was audible from my room until nearly midnight despite having asked for a room on the opposite side of the hotel. And at 7am in addition to the hotel staff speaking in the hallways, and a random staff phone in the hall that rang repeatedly, construction Becton door made for a poor night’s sleep. Never again.

Business Self

10/10

Exceptional

24 Jan 2020

Verified traveler

Only one Pet friendly hotel in Addis with a great manager & friendly staff and breakfast & meal service

Business Pet

10/10

Exceptional

09 Jan 2020

Verified traveler

Good stay on overnight layover

Large bedroom. Small but nice bathroom. Great bar with decent food and friendly bartender / good service. Checkin was great and free shuttle to airport in morning left exactly on time. Overall a good experience

Self

10/10

Exceptional

28 Jul 2019

Verified traveler

The staff at the hotel were very helpful. Also a great location for cafes and shopping.

Leisure Friends

8/10

Excellent

17 Jul 2019

Alexandre

Nice room and setup

Good stay in general but need to improve the wifi. It was weak in the 3rd floor.

8/10

Excellent

13 May 2019

Telly

Satisfy stay

Great staff & great food

6/10

Pleasant

02 Mar 2019

Verified traveler

It has good open bar. Rooms are very dark without light. Noise all night. Problem in printing , lift, wifi etc

Business Self

6/10

Pleasant

15 Dec 2018

Anders

Good location in Bole close to the airport. Airport transfers quick and good. Nice restaurant/bar in front of the hotel. Only major disappointment was the pool which is unusable, full of green slime.

8/10

Excellent

13 Dec 2018

Fadumo

My stay at this hotel was amazing everything I have expected and more. Close to the mall, restaurant, local shops and the airport. I lost my suitcase and the were so generous to take me back at airport many times.

10/10

Exceptional

22 Aug 2018

Will

I com to Dubai often. I try and stay in the same hotel or area every time, but I may change that now and stay in the Millennium airport hotel

8/10

Excellent

14 Aug 2018

Xiaoyang

friendly staff and slow wifi

Staff is very friendly. Located in a central area. Wifi is slow. breakfast does not have many varieties. The equipment in gym is limited.

10/10

Exceptional

06 Jul 2018

Dee

Dee Monarch Hotel Stay

The Monarch Hotel is located in a great area for comfort, shopping and entertainment. This is my second consecutive stay at this particular hotel and there will be a third consecutive stay once I visit Ethiopia again. Many of the hotel staff members remember me from my previous stay at the hotel and they always make me feel at home throughout my stay there. I will definitely highly recommend this hotel to anyone who plan on taking a trip to Ethiopia and would like to stay in the Addis Ababa/Bole area. Thank you once again to the Monarch Hotel Staff members, for your warm welcome and professionalism.

Respectfully,
Dee

8/10

Excellent

12 Feb 2018

David

Out with friends

Stayed for a week with some friends.
Was a pleasant stay.
My friends though had a very small shower.
The food was mediocre.
There was a nice outdoor bar downstairs.

Family

4/10

Poor

31 Jan 2018

Abhimanyu

The bathroom sink and shower cublicle kept flooding repeatedly and the hotel staff would just clean the mess but not clear the drains. Even the bathroom lights wouldnt work, making it even harder to notice how dirty all the towels were.
Eevn the breakfast comprised of extremely poor quality produce and dishes.

6/10

Pleasant

30 Jan 2018

Good hotel, but they were overbooked

I booked this hotel for a work trip and was looking forward to the comfort that was promised to me through the reviews. However, when I arrived around 10pm to check in, I was told an unclear story about how they do not have a room for me because of 'electricity problems' in the rooms. They said they'd put me up in a 'sister hotel' with the 'same standard' which certainly was not the case. I had to stay there for 2 nights and the only thing that looked edible in their free breakfast was toast and peanut butter. Thankfully, after calling them twice a day to check on the status of my room, I was accommodated in a lovely room - large, comfy, with all the necessities. The breakfast was good (the omelettes and coffee are great but the pastries aren't). The gym was perfect for my needs but no AC and in the morning the sun shines right into it (hot!). The bar outside looked fun but I did not have time to enjoy it. On that note, the bar area outside is quite loud. I stayed there over a weekend where they have a band, karaoke, etc. and my room was on the 1st floor so it was not a quiet experience. The housekeeping office was right next to my room and the phone rings loudly at all times of the day/night. I did ask them to lower the volume and they obliged. There is clearly an issue of noise control, especially on the 1st floor I guess. Other than noise and not getting a room for the first 2 nights, awesome hotel for the price and I would stay again but on a diff floor.

6/10

Pleasant

18 Jan 2018

David

small but comfortable

I don't mind compact spaces. Sometimes I prefer them. This hotel is nicely kept in general, clean, with a very nice outside patio and bar. It's a great place to visit on a weekend, but probably not the top spot for comfortable accommodations.

Number one concern: the rooms, bathrooms, and fitness room are too small. That might be because the beds are a good size (and very comfortable). But I had a lot of trouble finding a place to put my bags, fully open the closet, using the fitness room, and entering the glass-enclosed shower. If you are a larger person (I am not), you will find staying in a standard room quite difficult.

6/10

Pleasant

07 Jan 2018

mohammed

Bad internet and bad bathrooms

Partner

6/10

Pleasant

30 Dec 2017

Verified traveler

Definitely not a 4 Star

Free airport shuttle at all times is a plus.
Staffs were very pleasant and accommodating to our demands. Close to all the actions in the Bole area

8/10

Excellent

26 Nov 2017

Wade

Staff is awesome. Room was clean but dark... only a side alley window that didn’t get light. Pick pockets are a threat in this neighborhood, probably like any other in Addis. They took my friends phone and almost got my passport, I tackled him. Quick walk to the mall, brewery or food.

Family

10/10

Exceptional

21 Aug 2017

Kenneth

Great location

Always a great stay at the Monarch. The staff is absolutely fabulous and very helpful.

8/10

Excellent

03 Jul 2017

Kamal

Great hotel. I had a bad room when i first arrived, but as soon as i brought it up to the receptionists i was glad to get a much better room. The food could have been better, but other than the above i can't complain.

8/10

Excellent

26 Jun 2017

Melanie

Clean basic hotel close to nightlife and airport.

4/10

Poor

22 Apr 2017

Verified traveler

noisy, loud music until late at night, impossible

The staff here are lovely, attentive and very helpful. The room was clean and adequate. The bar is right outside the rooms and they play loud music blaring all night, impossible to sleep

8/10

Excellent

13 Mar 2017

Verified traveler

Wifi is a problem

10/10

Exceptional

25 Feb 2017

Dee

Very nice hotel..was upgraded at check in...room lightening was too low especially in the bathroom.
Great location to everything..

4/10

Poor

11 Feb 2017

Verified traveler

The room was too small

I couldn't find nice the shower and room was too small

8/10

Excellent

26 Nov 2016

jacob

Great stay

It was great stay..staff and management very helpful. Close to airport. Transportation available.we enjoyed our stay.

8/10

Excellent

05 Nov 2016

George

This is my 2nd stay at the Monarch. I like the room and the restaurant. The hotel is clean, modern and convenient. It is my only place to stay, when I'm in Addis.

Partner

6/10

Pleasant

16 Oct 2016

BISWAJOY

Average Hotel in Convenient Location

The hotel is situated in a convenient location with shopping mall around. Twin Rooms are big with separate dining area and sofa but without any view. Toilet is small and light is very low specially for shaving. Shower area is too cosy and very difficult to manage.

6/10

Pleasant

12 Sep 2016

Verified traveler

Nice hotel in the city center and near the airport

Good atmosphere in the hotel and its terrace for relax and socialize.

8/10

Excellent

07 Sep 2016

David

Safe Haven in Addis

The hotel staff were most helpful and anxious to please. Unfortunately our booked room with two King Size beds was not allocated to us on arrival late Sunday pm 28th August. It took a little sorting out as we were a couple travelling with our 14 year old grandson. Eventually a room was sorted with one King Size and a single. We kept the room open all week even though we went on a 3 day safari down the Rift Valley from Weds to Friday. Overall we thought the Hotel offered good value for money. Close proximity to the airport and hotel shuttle most helpful.

6/10

Pleasant

29 Aug 2016

Mark

Good hotel

It was a five day stay. The staff were friendly

8/10

Excellent

27 Jul 2016

Great staff

This is the 5th or 6th time I've stayed here. The staff make the place. From the reception to maintenance folks they're friendly and helpful. They have rehabbed the toilets. They look great and function as advertised. I will ding them a bit here as the new shower facilities are not designed for a person my size. The bar is the prize here. Locals expats and outside. With a great staff. For me its a solid 4 star. I will be back.

10/10

Exceptional

27 Jun 2016

Valentina

Great hotel near the airport

Professional staff, nice room and love outdoor area with bad and swimming pool. Only a few minutes from Bole airport by free shuttle service.

Partner

8/10

Excellent

01 Mar 2016

Great Stay and I am pleased to recommend

Great Hotel, staff were attentive,
Made you feel very welcome !

4/10

Poor

15 Feb 2016

Verified traveler

Poor reservation process

Did not have a room for me in spite of my confirmed Expedia reservation-- twice in a row!

8/10

Excellent

08 Feb 2016

anonymous

Enjoyed everything except tiny leaking shower.

Staff the highlight & this is the best position in Addis Ababa.

6/10

Pleasant

05 Feb 2016

Anna

You don't get what you pay for!

If I had been charged the regular room rate for this hotel ($95 per night) them my review would read very differently. For a mid-range hotel, the Monarch is good. It is comfortable and friendly with reasonable food and a lively outdoor bar area and some (not all) of the staff were very helpful. However, at the time of my stay the room price was more than double what it should have been as the hotel tried to take advantage of high demand during the African Union conference in Addis. I was paying $200 per night for a room with a small and not very clean shower with a broken shower head and leaking cubicle and not even a decent bath mat. There were two teabags provided with the tea/coffee making facilities which were not replenished during my 4 night stay. The Wi Fi was unreliable, the so-called \"spa\" was no more than a steam room cubicle which was not working and a small sauna cubicle. There was no way on earth this hotel was value for money at $200 per night. So the moral of the story is - escalate your prices if you wish but customers judge by value for money and this was a cheat.

6/10

Pleasant

01 Feb 2016

Ramohudi Simon

The shower cubicle, too small for an average sized person!

6/10

Pleasant

26 Jan 2016

Verified traveler

The rooms are very small and I could barely fit in the bathroom to use it. Very small bathroom.

10/10

Exceptional

27 Dec 2015

Caitlin

Can't wait to come back again!

Over the years, I've stayed at numerous hotels in Addis and throughout Ethiopia. This was my first time at the Monarch and I was really impressed with the style and condition of the room. It has a fresh, clean, modern aesthetic, unlike other higher-end Addis hotel rooms that end up looking stuffy or tacky. The hallways/common areas at Monarch are a little dark and shabby, but considering how big and comfortable the rooms are, this is no big deal. Staff were helpful and capable- organizing shuttle service, transferring restaurant bill to room tab, allowing late check-out, etc. I would definitely come back again- in fact- the Monarch will be my first choice!

6/10

Pleasant

15 Dec 2015

Mohamed

Cost effective hotel, close to airport.

The hotel is located walking distance from shops and eateries. However, there is no double glazing so the room can get noisy particularly for rooms facing the pool/bar which gets very loud most nights. On the lower levels above the restaurant you may here the swinging doors banging late into the night, and smells of cooking. Staff were very friendly and helpful. Internet worked well. Breakfast buffet is adequate. Hotel is well priced. The room has a small water heater so don't stand in the shower too long. Located only 15 mins from airport.

4/10

Poor

01 Dec 2015

Not Important

two nights of hell

The room, small but nice, everything looked great as you walk in the door. Great view over the pool area, lights of light and plenty of seats. Then I laid on what they were trying to pass as a bed. I think perhaps they missed the whole comfort and went straight for tortured instead. It's hard to explain, but the bed had a high side and a low side, like in a water bed when one person is grossly heavier than the person sleeping next to them. The low side was hard, no give, all take. The high side was worse. I think they must have only purchased mattresses that had been left outside in the rain the run over like a million times so all of the comfort had been totally used up. The bath was also small but everything worked, lots of hot water and plenty of hard towels. The fun part starts when the mosquitos arrived in the middle of the night, I am sure they came up from the pool which looks like it has not been attended to, ever. The water is murky green and full of debris. No screen on that sliding glass door with the great few so the buggies just come on I, and the reason the door is open, that's right no AC or ceiling fans. The the nightly taxi driver party out in front of the hotel entertains you as you fight the mosquitoes for ten minutes of sleep. I think I would have been more comfortable in a morgue. The staff however are over the top friendly and helpful, it's like they know how crappy this place is and just want to do whatever they can to make it bearable.

10/10

Exceptional

28 Nov 2015

Robert

Great value. Excellent service.

Close to the airport, great value. Comfortable, great vibe.

6/10

Pleasant

22 Nov 2015

Tarun

It's a very noisy hotel. They have live music till late night and rooms are too small. Bathrooms are not neat and clean and need renovation. Bed is not so comfortable. Its an average room and not value for money.

10/10

Exceptional

11 Nov 2015

alex

Excellent

excellent, good location n excellent staff, very clean . nice hotel

4/10

Poor

31 Oct 2015

Getachew

Hotel staff

The people(staff) working Hard and They Treat customers Like Family They under pay