Name: Comfort Suites (Dover)
Address: 1654 N. Dupont Hwy., Dover, 19901, US

6/10

Pleasant

22 Jul 2026

Darrell

For The Price & Last Minute Reservation - You Get Your Monies Worth...

Self

2/10

Poor

19 Jul 2026

Tammie

Terrible!
I would not recommend this location.
Several customers were smoking in front of the entrance. Lobby has bad odor.
There's a reason why their photo only shows the chairs. The rest is not appealing.
I stopped there in did not check - in.
They refused to give a refund. We did not stay at this hotel.

Business

10/10

Exceptional

11 Jul 2026

Sharon

We enjoyed our two night stay. The room was clean, but as with many hotels, it could use a little upgrading. The bed was VERY comfortable and the shower was wonderful. The A/C worked great since we were in the middle of a heatwave. I would definitely stay again at this location.

Partner

10/10

Exceptional

07 Jul 2026

Roshelly

Good clean hotel in a good area. Lots of stores around. Breakfast on a Sunday was 6 to 9 am. Way to early!

2/10

Poor

06 Jul 2026

Donald

Broken shower and microwave also had holes in the wall

2/10

Poor

06 Jul 2026

John

The room had a mildew smell if you put the AC past 70 degrees. My last night there, I opened the sofa bed up and found that one side of the couch seat was covered in bodily fluids. There was stains on the curtain. I ran out of shampoo after one use. The lighting was terrible and half the lights didn’t work. The breakfast was terrible! I almost face planted at the pool deck near the black table because of a wood board being loose.

Self

8/10

Excellent

05 Jul 2026

Francisco

Comfortable room, nice staff, ice machine on each floor.

Partner

2/10

Poor

05 Jul 2026

Nichelle

I would not recommend staying at Comfort Inn & Suites in Dover, Delaware. The hotel was dirty, the king suite was much smaller than advertised, and the pillows were nothing more than throw pillows.

The housekeeping service was terrible. We left for the day expecting the room to be cleaned, but when we returned, nothing had been done. We had to reuse our towels because no fresh towels or linens were provided.

When we called the front desk, we were told that Dover’s water was brown and that they were filtering it. That explanation made no sense when the issue was simply getting clean towels and proper housekeeping service.

To make matters worse, the staff was rude and unhelpful when we brought these concerns to their attention. Between the poor cleanliness, lack of service, uncomfortable accommodations, and unprofessional customer service, this was a very disappointing stay. I would not stay here again.

Family

8/10

Excellent

04 Jul 2026

maria

The reception restrooms were dirty—there were even dead cockroaches on the floor—but the room and the rest of the place were clean; the staff was excellent.

Family

8/10

Excellent

02 Jul 2026

Nancy

Nice, clean hotel. would definitely stay here again

Self

8/10

Excellent

22 Jun 2026

Tina

Great location. Clean rooms. Needs a little updating. Breakfast included with stay. Courteous staff.

Family_with_children

6/10

Pleasant

21 Jun 2026

Erick

Room was musty. We got in late and went right to bed. Woke up to terribly dirty sheets. Son slept on the pull out couch and when we got the sheets out of the drawer they were dirty also. Complained and they gave us a new room. Pool was very small and outdated. Breakfast was ok. Glad they got donuts from Sam’s Club. Waffle maker worked but syrup was not great.

4/10

Poor

21 Jun 2026

Leanne

Here's a polished version that keeps your tone:

The outside of the hotel looked fine, but the moment we walked in we were hit with an overpowering fragrance that seemed to be trying to mask a musty odor throughout the building. The front desk area was covered by what I initially thought was bulletproof glass, especially since the entrance door warns that it locks at midnight \"for your safety.\" It turned out to be an old COVID barrier that really should have been removed years ago.

Unfortunately, the room had the same musty smell as the lobby. There was also a black hair in one of the towels, which immediately made me question the cleanliness of the room. The hair dryer looked like it was from the 1950s and didn't work at all. To top it off, the beds were as hard as a rock, making it difficult to get a comfortable night's sleep.

Overall, the hotel felt dated, poorly maintained, and in need of significant updates.

Family_with_children

10/10

Exceptional

21 Jun 2026

Vanessa

Clean room was very. I will book a stay again in the future.

Partner

10/10

Exceptional

21 Jun 2026

Desiree

It was clean and good price.

Family_with_children

8/10

Excellent

18 Jun 2026

Victoria

I stayed for 2 nights. The hotel is located within a 2 minute walk of both Wendy's and Bob Evans restaurants, and near shopping. The room was spacious, the bathroom had been updated, and the air conditioner worked perfectly. The pool was very nice - the water was clear, cool, and very refreshing. The pool deck area was amply sized, with louners and a table with an umbrella.

2 negatives:
1) The breakfast was okay, but could be more extravagant, to offer more protein choices. There was no peanut butter to put on toast, which I see as a staple of most hotels.
2) The door to my room was not sealed tightly and allowed a lot of light into the room at night. When I mentioned this to the staff, they brought up strip insulation and did the best they could do to address this problem, so I give them high marks for that!

Overall, a nice place to stay on a budget.

Self

10/10

Exceptional

14 Jun 2026

FRANCISCA

Staff is amazing

Friends

4/10

Poor

12 Jun 2026

Kurt

Room smelled awful. Carpet totally stained and dirty. Also, someone was smoking pot in parking lot and somewhere in the hotel :(

Partner

10/10

Exceptional

09 Jun 2026

Francisca

Excellent job

6/10

Pleasant

08 Jun 2026

Susan

Rooms were run down, terrible stains on curtains, walls scraped and couch looked worse for wear. Despite non smoking premises- second floor had constant odor of marjuana and smoke.
Staff at front very pleasant and breakfast options were sufficient. Pool on site convenient for stay.

Friends

10/10

Exceptional

06 Jun 2026

david

Easy checkin. The room was clean. We slept pretty solid. The air conditioning worked very well. We would stay here again.

Partner

2/10

Poor

29 May 2026

Kelly

I was there for a four day staff on vacation. Checked in and I was charged for the whole stay. Then staff said it needed to be re-ran again, another charge. Then over the night my card was charged two more times. Someone was either trying to scam me or the staff was not trained. But my vacation was ruined with over $700 on hold for my card. The staff didn’t care about me or the problem they put me in with putting my credit limit on hold. They kept saying it be released in four or five business days and I am on a four day vacation. The staff was blaming it on hotel app. So probably the last time using hotels.com as well. So my vacation was limited due to the extra charges and no one cared or offered anything compensation.

Self

8/10

Excellent

27 May 2026

Jeffrey

I

Self

8/10

Excellent

18 May 2026

Robert

Excellent place, only dinged for poor wifi. Otherwise very clean, comfortable and convenient.

Self

8/10

Excellent

11 May 2026

Robert

Room was clean. Check in easy. Breakfast had limited variety and supply was low

Partner

10/10

Exceptional

26 Apr 2026

Sabrina

The room was clean and spacious. Loved the size of the refrigerator and that the bathroom didn’t seem cluttered because towels and cloths had their own area.Room was easily warmed.

There are restaurants nearby so there is a variety.

Partner

8/10

Excellent

19 Apr 2026

R

Had a decent stay for one night to attend DSU game. My room was initially missing the remote comtrol for the TV and the cord to the telephone. Staff did replace the remote by the time I returned to the room. The location was clean. Bathroom could use a little updating; there were no towel bars to hang used towel/washcloth, which was a little annoying. Overall the stay was fine. I would stay agin in the future.

Partner

6/10

Pleasant

16 Apr 2026

Janis

Room was excellent, staff was helpful and professional..

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Susan

we watched a lacrosse game. nice area to stay in lots to do

Partner

4/10

Poor

05 Apr 2026

DeAndre

Room wasn’t properly clean. We had blood in the sheets, hair shavings in the sink and stains on the curtains. Just think they have to pay attention to those things when cleaning.

Partner

2/10

Poor

31 Mar 2026

Crystal

Made reservations received confirmation however the hotel never received our reservations. We did not stay!!!!

Partner

8/10

Excellent

29 Mar 2026

Dale

Nice place, very clean only issue is the rooms need to be sealed around doors. Sound was come in and out the doors from the hallway.

8/10

Excellent

25 Mar 2026

Kindreek

The overall experience was great. Clean and quiet with friendly staff.

Partner

10/10

Exceptional

21 Mar 2026

Brandon

Great

8/10

Excellent

18 Mar 2026

Barbara

Place was clean and very quiet. The door was a little loose, but the lock was secure. Staff was friendly and helpful.

Self

10/10

Exceptional

11 Mar 2026

Azeem

Feel so good and very excited to be able to book again.

Partner

2/10

Poor

04 Mar 2026

dee

Food truck not in so not much for breakfast. Not many in hotel. Breakfast was supposed to be 6-9. We got there at 8 and was told breakfast was over. He did make me a waffle . The coffee machine didn’t work he said.A few other people were complaining as well. Later the food truck came and I was able to get some blueberry muffins. Upon arrival they gave us a room. When entered bed sheets all waded up on bed. I advised clerk. He said he’d make the bed. I said I want another room.later I found out the room wasn’t made up because it had maintenance issues. So if we had stayed in that room we would have had other issues. Toilet holder was loose. Paper appeared to be coming off the wall. Could hear people above walking and flushing commode all night. I complained about the room the guy said he would call his manager if we didn’t hear from him by 3 the next clerk would follow up. I went back at 3 to talk to the next girl and she walked away and let him deal with me. He said he would talk to the manager tomorrow at 10 they would both be there. Neither were the next day. The clerk called out. Only the maid was nice.

Partner

6/10

Pleasant

07 Feb 2026

joseph

The check-in process was smooth and easy the gentleman helping me was very efficient knowledgeable and friendly. The room setup was beautiful but the loveseat couch was very well used and looked in need of replacement as well as the pillows there was black mold on the white curtain hanging above the heater and the pillows on the bed were little pillows you would find on a couch made Sleeping a little uncomfortable although they did put five of them on the bed it just wasn't the same. Got up for breakfast and was a little sad to lift the hot breakfast lid and find four hockey puck eggs and for sausage patties that did not look appealing at all the bagels and breakfast pastries were frozen so I was a bit disappointed but as the hotel goes as a whole it was very nice and well kept except for a few items that needed attention if I needed to I would definitely stay there again I would just walk to Bob Evans in front of the hotel for breakfast

Business Self

10/10

Exceptional

03 Jan 2026

Randy

It was a great stay. Better than Bally’s. Bed was comfortable, room was clean. Service was excellent. Thank you!

Leisure Family

10/10

Exceptional

02 Jan 2026

Jerome

Yes everything was good

Leisure Family

8/10

Excellent

27 Dec 2025

Traci

Heating unit was not working.

Leisure Partner

4/10

Poor

19 Dec 2025

Kimberly

Room was noticeably dingy, breakfast was ok, much of it was under-stocked. The reason for the low star review is that our room keys didn't work in the morning and the front desk person re-keyed them without even asking our names, just the room number. We were two women and a child traveling, what if someone with bad intentions would've asked for our room number to re-key their room card. This is a serious safety concern and they need to do better.

10/10

Exceptional

09 Dec 2025

Ricky

Nice hotel

8/10

Excellent

28 Nov 2025

Helen A

The room was clean but the bedspread was ripped. The breakfast was not hot.

Leisure Family

2/10

Poor

25 Nov 2025

Cheyenne

The room was disgusting , floor was sticky, bed had mold on the sheets , it smelled like pee every time you turned on the air , shower was completely dirty water filled up the tub when you showered so you were standing in a puddle of dirty water, the ice tray was dirty

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Lebrone

Room was very clean and well kept

Leisure Self

2/10

Poor

17 Nov 2025

Lee Ann

The room was ok, the bathroom's fan had a horrible smell when turned on. The shower made a terrible sound when turned on.

Leisure Family

4/10

Poor

14 Nov 2025

Jufang A.

The room hall way light broken; one of the lamps broken; there is a broken outlet on the desk. I have no where to charge my phone; the shower water is very slow, 1:30 am someone TV was so loud, make me couldn’t sleep. I know that was not hotel fault. But it was really first time has such unpleasant night there. This hotel needs some cosmetic job.

Leisure Family

4/10

Poor

09 Nov 2025

Stephen

Good staff, bathroom ceiling yuck, hall smells like weed, and breakfast selection basic. Now i have 2 charge on my credit card pending from checkin

Business Self

10/10

Exceptional

28 Oct 2025

Erykah

Yes everything was great !

6/10

Pleasant

23 Oct 2025

Clint

2 star quality at a 4 star price

I could hear every word spoken by the folks in the room next to mine. It was not their fault.as the walls are paper thin. Its was hard to rest if they were talking or watching tv. The breakfast offered was an egg and a sausage everyday for 5 fays straight. The room was big and seemed clean. My bathroom cieling had water damage and looks as if it will cave in any day. I feel the room was a little pricey considering the lack of privacy, breakfast options and water damage.

Business

10/10

Exceptional

11 Oct 2025

Tom

Clean and comfortable and walking distance for food options

10/10

Exceptional

07 Oct 2025

michael a

Very clean rooms

Business Self

6/10

Pleasant

05 Oct 2025

JOSEPH M

Stay somewhere else..

Smelled bad, uncomfortable bed. Felt like a motel 6, but much more expensive.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Michelle

Quite Clean Good Price

Business

10/10

Exceptional

29 Sep 2025

charleszetta

The staff was really friendly and helpful. It was very clean and convenient. My room was very nice and clean! I will come back here when I am in town visiting family!! An there was plenty of restaurants and shopping nearby!

Leisure Self

8/10

Excellent

28 Sep 2025

Cathy

Checkin was quick and courteous. Room was pretty clean and very spacious. Nice to have the sofa. Bed was comfy. Fine for one night stay. Breakfast was not very good. Opted for the banana and yogurt. Coffee wasn’t good.

Leisure Partner

8/10

Excellent

27 Sep 2025

Mary

I did not see a pool but I utilized the ice machine and that was sufficient.

Leisure Self

10/10

Exceptional

16 Sep 2025

Jimmie

Could not flush toilet first night and the sink stopper would not open. I had to use my finger to make it rise. The carpet and curtains were stained. The breakfast was extremely poor with no bread available and milk was in a cup. How ever the bed and pillows were excellent.

6/10

Pleasant

09 Sep 2025

Brie

The rooms smelled dank. I had to spray odor eliminating freshener to kill the smell in the air.

Business Self

8/10

Excellent

08 Sep 2025

Patricia

Property was ok

Leisure Family

4/10

Poor

01 Sep 2025

Suzenie

The employee were rude and the hotel was outdated.

8/10

Excellent

31 Aug 2025

Christine

The property was ok.

2/10

Poor

24 Aug 2025

Linda

Horrible and rude front desk person. So nasty, he actually hung up on me.

6/10

Pleasant

23 Aug 2025

Azmera

Breakfast wasn’t served properly due to the lack of interest from the Indian owners to minimize the cost and maximize their profit. These puts the front desk workers who are dealing the problem with the customers. Again house keeping is not done on daily basis. A customer has to stay at least three days in the room to get the service.

Business

10/10

Exceptional

22 Aug 2025

Brenda

We were able to make a last minute reservation and everything went very smooth.

Leisure Partner

4/10

Poor

16 Aug 2025

Asia

The first room 220 was dirty, it smelled like mildew and mold, the bedsheets and comforter had spots and stain all over it so they put me in another room which was ok but again it had a weird smell. Then next day it was barely any breakfast, the selection was minimal. Although it was just for a night I wouldn’t recommend anyone to stay there. 0/10

Leisure Self

8/10

Excellent

15 Aug 2025

Jeffrey

It was cool

Leisure Self

2/10

Poor

10 Aug 2025

Raymond

The room smelled

Partner

6/10

Pleasant

26 Jul 2025

Joseph

Clerk was very nice and friendly. Lobby and room furnishings were dingy. The room to which we were first assigned stunk of marijuana. We were moved to a new room, but it did not make a good impression and my partner wanted to leave.

Partner

2/10

Poor

22 Jul 2025

Lucy

Dirty, hair in towels. Stained mattresses and beds. Dirty carpet. Tried switching rooms and not better. Breakfast? Ants everywhere, dirty. Shady shady place stay away . Not enough staff. Front desk was constant unattended.

Leisure Family

8/10

Excellent

21 Jul 2025

James

Basic lodging for one night stay. Hotel could use many updates. Wildly overpriced but it was nascar race weekend so all hotels near track are overpriced. Location near racetrack was the reason for staying here,otherwise would not be my first choice.

6/10

Pleasant

06 Jul 2025

Brenda

Nice clean room, a little noisy. Breakfast is fair like most free breakfast places. Died not have a snack area. Pictures show a jetted tub but not in our rooms.

Business

4/10

Poor

05 Jul 2025

maria

very humid air conditioning not working and the bathroom walls very humid

8/10

Excellent

04 Jul 2025

John

Breakfast offerings could be better

6/10

Pleasant

22 Jun 2025

Nancy

Budget friendly

The breakfast was only mediocre. Bathroom shower headneeded replacement and bathroom ceiling tiles had mildew.Amole towels replenished dailly Staff were friendly and helpful.

Friends_and_family Friends

8/10

Excellent

21 Jun 2025

Rajeshwari

Needed vacuuming in the rooms

Leisure Self

10/10

Exceptional

19 Jun 2025

Christina

Convenience of dining, shopping and walkable. The staff was excellent and the room was very clean.

Business Self

8/10

Excellent

18 Jun 2025

Carol

Pillows

The pillows were cut in half and tiny. So strange. But overall it was a nice room.

Self

2/10

Poor

13 Jun 2025

Rebecca

I had an allergic reaction to the black mold that was above the shower.

2/10

Poor

12 Jun 2025

Carla

Property manager that night was extremely rude. Will not recommend this hotel to anyone.

Leisure Family_with_children

2/10

Poor

12 Jun 2025

Jeaninne

Horrible. Filthy. Anyone can walk into the hotel off the street after hours despite sign on doors saying doors are lock between dusk to dawn. They are not. They send customers to rooms that are not cleaned by the maid…beds unmade , dirty floors, etc . Then found us different room after saying they had nothing else . Beds were made but floor was sticky, room smelled of cigarette smike, and refrigerator was dirty and did not work. They refused to issue refund because they got their money already..

Friends_and_family Family

2/10

Poor

08 Jun 2025

Talisin

GROSS….

Gross, unacceptably gross.

Stained sheet, black mold on the window AC unit.

Breakfast which we would have skipped after noticing the flies, was non-existent.

The entire experience was awful.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Mikayla

It wasn’t terrible, but there were noticeable things that need improvement. The sheet was torn, the curtains had some rather large noticeable stains, and the room smelled overwhelmingly like rubbing alcohol for some reason. You can tell the room was cleaned, but some items need to be replaced or deep cleaned more often.

Leisure Family

2/10

Poor

08 Jun 2025

Dawn

I waited to post this review in hopes of receiving a response to the email I sent to the hotel’s general manager, but after hearing nothing back, I can only assume that my experience reflects a broader issue with how this hotel is managed.

First, the dates of my stay were recorded incorrectly. More importantly, the condition of the rooms was unacceptable. In the first room, the refrigerator was dirty, a light bulb was out in the bathroom, a toenail was on the floor, and there was a visible urine stain on the pull-out sofa bed. We were moved to another room, only to find mold on the pull-out sofa there as well.

I was traveling with my children, so these issues caused a significant disruption—particularly because they were left with nowhere sanitary to sleep. We were in town for my nephew’s graduation, and unfortunately, the high room rate did not match the level of cleanliness or service we received.

Lesson learned: next time, I’ll stick with hotel brands that consistently deliver on basic standards of quality and guest care.

Friends_and_family Family

8/10

Excellent

26 May 2025

Wadson

Everything was okay

Leisure Friends

8/10

Excellent

26 May 2025

Daniel

6-9 breakfast was late. We tried to eat after waking up at 6:10 so that we could be on the road by 7. Not even the lights in room we're on. No breakfast started till 6:45. Also noise out in the lobby till after 2am. We were in room 101 right next to lobby

Business_and_leisure Partner

8/10

Excellent

25 May 2025

Jude Anthony

It's goid

Partner

4/10

Poor

24 May 2025

Annette

not very good

hotel is not very clean. tried two tooms and the bedspread was dirty both times. got a third room and that room was habitable. shower didnt work well. the only good thing was the customer service. make sure you check the total room before you lay down.

Friends_and_family Family

6/10

Pleasant

13 May 2025

Laverne

Only for ONE night

I only was there for one night to visit family. The hotel had a site mildew smell to it, but I dealt with it. The one good thing that I liked was that the rugs were being deeply shampooed on the floor that I was assigned. What I didn't like was that the next day I had gone to put my belongings in my car and went back to my room to find out my key no longer worked. I was a little bit upset because my granddaughter was in my room And I couldn't get to her. They questioned me if I was checking out and I said no, but I needed to get back in my room because the time wasn't up for me to leave. They immediately reactivated my room key. I'm not sure if I'll ever return again. The rooms were OK a little bit outdated. The air conditioning was very outdated and very noisy.The shower needed more gripping support to prevent falls. I didn't do the complimentary breakfast. I didn't feel compelled.

Friends_and_family Family

8/10

Excellent

10 May 2025

George

I did not like people standing , walking , talking and smoking outside room window next to hotel entrance. It’s not a “motel” people shouldn’t be walking past your window which is 3 feet from the bed. You could not really have window shade open as people unload vehicles next to your room!!! Room 103

Leisure Partner

4/10

Poor

09 May 2025

Tonya

Old

Leisure Partner

10/10

Exceptional

09 May 2025

Cathy

Room nice staff excellent

10/10

Exceptional

09 May 2025

Rachelle

Nothing

Business_and_leisure Partner

8/10

Excellent

04 May 2025

Kenya

The property was kept up and the room was clean. I was surprised to see a microwave and refrigerator in the room. I had a nice overnight stay.

Leisure Family

2/10

Poor

27 Apr 2025

Connie

Overall condition of hotel dirty, sink and bathtub water holding in sink and drained very slowly, smell of Marijuana on 2nd floor veey strong, people in room next to ours had a dog who would not stop crying and barking , phone in room didnt work , floor dirty in room , outside hotel vwry sketchy looking people who woild just stare at you didnt feel too safe

Business Family

10/10

Exceptional

26 Apr 2025

Amanda

Pool was the only downfall but the breakfast made up for it

Leisure Family_with_children

10/10

Exceptional

15 Apr 2025

DAVID

The place is very nice, the service is wonderful, I would have liked more food for breakfast, they needed to have more ingredients, but everything else was excellent.

Business_and_leisure Family

8/10

Excellent

28 Mar 2025

Doris

The kids were off the hook.

The stay was good, except at night the kids took over. They were all in the hall way playing ball. The ball was hitting the room doors. You would have thought a gun was going off in the building. So that was not good at all.

Friends_and_family Family

4/10

Poor

23 Mar 2025

Wanda

As soon as we parked the car, we were approached by a \"homeless\" man asking for money, he literally was going from car to car as people were unloading their luggage. Frost desk clerk was clearly uninterested in his job. Later in the evening there were questionable people coming and going. I would never stay here again.

Leisure Family