Name: Best Western Blu Hotel Roma
Address: Largo Domenico De' Dominicis, 4, Roma, 00159, IT

6/10

Pleasant

22 Jul 2026

Daniel

I like the reception Guy's and I didn't like the Air conditioning

Family_with_children

8/10

Excellent

05 Jul 2026

Maribel

Todo muy limpio

8/10

Excellent

02 Jul 2026

Felicidad

I highly recommend this hotel.. very close to everything..

8/10

Excellent

07 Jun 2026

Zaidan

Clean

Partner

10/10

Exceptional

04 May 2026

Fernando

We enjoyed our stay! The room was very clean, full amenities - a safe, toiletries, bidet, extra pillows, extra blanket, a desk, tv, and refrigerator. Open the window or use AC. Hot breakfast buffet in AM was delicious, w classic Italians coffees. Staff was kind, very helpful and very accommodating. They assisted w tickets for tour, showed nearby bus stop for easy transit into town. We went to nearby local grocery store to buy fruit, supplies for sandwiches and beer. Then, borrowed a bottle opener from the hotel bar.
This made our stay very comfortable! Highly recommend staying at the BW Blu Hotel.

Partner

6/10

Pleasant

23 Apr 2026

Rita

We booked a king bed room and paid $190 per night and we were given a small room with double size bed. Everything is clean , AC and water is good. We didn’t have breakfast there.

Partner

10/10

Exceptional

23 Mar 2026

Anil

Excellent accommodation, good

8/10

Excellent

17 Mar 2026

Terry

The hotel is off the path of easy access so you have to plan transit with buses very quickly and it is not easy.

Partner

6/10

Pleasant

08 Mar 2026

Luilui

The front desk staff were very rude and incompetent.

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

NELDA

The hotel was comfortable and clean. When we arrived Aurora was on duty and greeted us with a smile and patiently answered all our questions. She is very knowledgeable of the area and made us feel welcome in every way. Aurora is a huge asset to your hotel!!

10/10

Exceptional

07 Oct 2025

Jeremy Alexander

Excellent hotel, close to public transport, nice restaurants, great service!

6/10

Pleasant

01 Oct 2025

E M

Uncomfortable beds and pillows very thin. Hotel quite away out of Rome but had a nice room with very large patio area which was nice.

Partner

10/10

Exceptional

16 Sep 2025

Daniel

Amazing stay

Leisure Family_with_children

8/10

Excellent

20 Aug 2025

Nancy

Need better shower and water pressure. Everything else was excellent.

Leisure Family

8/10

Excellent

18 Aug 2025

saurabh

Nice stuff, average breakfast, convenient location for public transit like bus, nice big room with working air-conditioning and extremely

10/10

Exceptional

11 Aug 2025

Chona

Clean rooms

4/10

Poor

24 Jul 2025

Marcela

The air conditioning was controlled from reception but we were not told. If wanted to turn it down you need to calle reception. The kettle was not in the room but it was not given if the guest did not ask. Hiw can the guest know all this if at the reception they don’t explain this to the guest? Not good reltion price And quality. There are much better hitels for less money

8/10

Excellent

29 Jun 2025

Raghu

It was a good experience over all but not the best

Leisure Family

8/10

Excellent

20 Jun 2025

Rossan

Loved the grocery store across the hotel. It has everything including my favorite seafood like octopus, squid etc. I would love to have a kitchen to cook them, but is not possible at this time

10/10

Exceptional

07 Jun 2025

bonifacio

it awesome and the breakfast is good the staff is so accomodating and room is excelllent and most of all is near on the bus station and a minutes drive to downtown Rome

Friends_and_family Family

10/10

Exceptional

27 May 2025

Gonzalo

Clean, friendly staff

Leisure Family

6/10

Pleasant

05 May 2025

Elaine

The bed was terribly uncomfortable and their website advertised the room has a coffee maker but it didn’t.

4/10

Poor

26 Apr 2025

Baskar

Poor support and service from the staff

We had a very disappointing experience with the front desk staff, as they were unhelpful and impolite. Additionally, the room was uncomfortably warm, making it difficult to get a good night's sleep.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Prabdeep

Great front desk staff and very clean hotel. Will definitely be staying here next time.

2/10

Poor

02 Apr 2025

Ibrahim

Terrible experience. Rooms are not soundproof; could hear everything.

10/10

Exceptional

22 Mar 2025

Andreas

Excellent place

Leisure Family

2/10

Poor

19 Sep 2024

Helen

Not safe, very dirty and the room didn't meet my expectation.

Business_and_leisure Partner

10/10

Exceptional

17 Sep 2024

Aruna

Nice area - residential and restaurant

8/10

Excellent

03 Sep 2024

Leslie

Staff was amazing. Bed was not very comfortable

Partner

8/10

Excellent

12 Aug 2024

FRANCISCO

It was a convenient place to stay at. There was anything you need it around area within walking distance.

Leisure Family_with_children

6/10

Pleasant

26 Jul 2024

tracy

Quite far out from the city cost a lot in taxi. Had to ask for tea and coffee facilities. we got 4 sticks of coffee for a four night stay. Staff are friendly and helpful hotel was clean just too far away from city

Leisure Friends

10/10

Exceptional

21 Jul 2024

Itzhak

Spacious room, clean and well organized. Location is 15 minutes from Rome centre

8/10

Excellent

21 Jul 2024

amélie

really good.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2024

GOVIND

Best Western Blue Roma

Very well maintained hotel. Very clean, spacious rooms.

Friends_and_family Family

10/10

Exceptional

21 Jun 2024

Marlon

The staff were very mean and rude. Not accommodating. We were told we have a free breakfast and when we went there, the staff at the restaurant was very rude and no manners and the staff at the counter are the same! The air conditioner is poor, the breakfast is nasty! Even the card key we were told if we lose it they will charge 5 Euro! No toiletries. We have to ask housekeeping to replace it. The hotel was dirty!

Leisure Family_with_children

4/10

Poor

20 Jun 2024

SHAHIN

Mattress was in a very bad condition...very old... quite uncomfortable to sleep on... causing back pain; we could hardly get much sleep for 2 nights. Staff at the front desk were not much helpful at the time of check-in with our request for a comfortable room. Could overhear noisy neighbors through the wall.

Leisure Partner

10/10

Exceptional

14 Jun 2024

John

If I could give the staff 6 stars I would…excellent place to stay.

Leisure Family

6/10

Pleasant

11 Jun 2024

Latoya Sasha

It was a good experience. The rooms were smaller than i imagined from photos, and there seemed to be an ant nest in our room. Other than that. It was cleaned everyday and staff were polite

Leisure Family

8/10

Excellent

04 Jun 2024

Kathy

It was convenient for the 1 night we needed

Leisure Friends

10/10

Exceptional

23 May 2024

Shenghao

Hotel is good value for the money. Room is clean and comfortable.

Leisure Family

10/10

Exceptional

21 May 2024

Linda

Very clean and friendly staff!

Leisure Friends

6/10

Pleasant

17 May 2024

Bryce

It was average!

Leisure Family

10/10

Exceptional

07 May 2024

eileen

Nice kept

10/10

Exceptional

04 May 2024

Toni

Easy check in and staff very friendly and helpful

Leisure Partner

8/10

Excellent

04 May 2024

Iistván

Good hotel

Good.

Partner

10/10

Exceptional

21 Apr 2024

Jairo

The Hotel was wonderful! Very clean, very nice staff, and great breakfast options. Also, the hotel is located very close to transportation pick up.

Leisure Partner

10/10

Exceptional

03 Apr 2024

RNJT

Good

Leisure Family

8/10

Excellent

27 Mar 2024

Giovanna

Very nice hotel just a little bit to far from the center is not walking distance.

Leisure Family

10/10

Exceptional

19 Mar 2024

Joanna

A Go-to spot

I’ve stayed here before. The staff are friendly and able to handle my requests. It’s in a residential neighborhood. It’s convenient to cab wherever I need to go

Self

4/10

Poor

29 Aug 2023

Verified traveler

Missing Basic Features

The room was good, We booked a Junior Suite room, but they didn't have a Coffee machine and no Steam iron box in the room. They are basic features for any decent hotel and not having them for a Junior Suite room is very bad.

Friends_and_family Friends

8/10

Excellent

23 Aug 2023

Abdul

Rome stay

Very good experience of our stay. Staff were super friendly and helpful. Two very good cafes within 50m and a supermarket across the road. Very handy for us especially with young kids. Only downside is the proximity to Metro station. It is a good 15-20mins walk. Although local buses run from the station and there is a bus stop almost just outside the hotel. Buses are quite frequent.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

REEM

Ok

8/10

Excellent

07 Jul 2023

Andre

The room was clean, but the street had a lot of trash, the shower area was small (shower inside a bath tub).

Leisure Family

4/10

Poor

05 Jul 2023

David Andrew

When we arrived the a/c in the entire hotel was broken. They did not inform guests of this, or rectify the situation by a restaurant voucher, money off room etc. room was big and nice otherwise, staff were ok. Restaurant on site way overpriced. 7/10 if a/c worked, 4/10 because of broken a/c and staff response.

Leisure Family

10/10

Exceptional

05 Jul 2023

BRIAN

Lots of sirens from ambulances bit hey it's a major city. Only fault I had was the extra pillow in the bag was dirty. Staff all extremely helpful and polite. Our balcony was huge and useful.

10/10

Exceptional

30 Jun 2023

REEM

Fine

Family

6/10

Pleasant

29 Jun 2023

shaghayegh

The rooms are quite dated
Helpful staff

Leisure Family

6/10

Pleasant

28 Jun 2023

Myra

I booked three rooms for this trip all with the same price, but I was a bit disappointed to find out that one of the rooms was very small as compared to the other two. I felt bad for my friend who stayed in that room.

Friends_and_family Family

10/10

Exceptional

17 Jun 2023

LUIS

Big suites, very clean, staff very helpful and friendly.
The area is the only downside of this great place, didn’t feel too safe walking too far from the hotel.
For the money I will say is a great deal, would consider coming back.

Leisure Family

4/10

Poor

13 Jun 2023

Ihar

Mediocre at best

Staff was trying their best to work with what they have. Management is failing the property. Booked 3 nights stay in the first week of June, 2023 when it’s already hot in Rome. AC didn’t work in the entire hotel. When asked about timeline when it will be resolved, was told “don’t know” and “may be in the middle of July. We are waiting for detail…”was given fans instead of AC. Rooms are small and not comfortable. Location is not convenient.

Partner

2/10

Poor

12 Jun 2023

Ralph

First, the geographic location of the property, as listed by Expedia was seriously inaccurate. It was not close to the train station. Second, when I arrived they told me the air conditioning wasn't working. When I asked to be placed in a different hotel they offered to cancel the reservation but did not assist me in finding a replacement. Frankly, they were rude. I stayed there and did not sleep well due to the lack of air conditioning.

Leisure Self

8/10

Excellent

06 Sep 2022

Rosemary

Very clean. Room was spacious. Staff was very good - helpful.
Not many restaurants with8n walking
Too far from Rome’s main attractions

Leisure Partner

8/10

Excellent

19 Jun 2022

Dorothy

Good, not great

I chose this based upon friendly reviews and cleanliness. I can say the hotel is clean and economical :)The \"friendliness\" I would say is a 5 out of 10. This hotel is a good distance from the city. There are buses close by but it takes at least 2 transfer to get anywhere. Just be aware that the water in the fridge is not complimentary, although there is nothing in the room giving informing you of prices. 2.5 euros per bottle and if I had known I would have walked next door to the grocery and purchased much cheaper. Also, there was no dresser to place clothing for our 10 day stay. All in all I can recommend the hotel with the caveat's listed above :)

Business

8/10

Excellent

30 May 2022

Eleena

..

8/10

Excellent

26 May 2022

George

Nothing

Leisure Family

4/10

Poor

04 May 2022

Lia

The receptionist Manuel was extremely kind and helpful. In the other hand, the receptionist Cristian, from night shifts was horrible, by screaming at the guest and not trying to help at all.

Leisure Partner

6/10

Pleasant

03 May 2022

Harneet

Front desk customer service folks in this hotel were very rude, impatient and unfriendly. Being a visitor in new country we wish to count on them to make best of few days of trip but women on front desk seemed super upset with anyone who would step up to ask something. Food choices within hotel restarurant were very limited and it was super pricey. Waited 55 mins for 1 pasta dish dinner.

Breakfast was far better and good staff there. Hot water kettle was available on demand.

Leisure Family

8/10

Excellent

20 Jan 2020

Verified traveler

The room was clean an spacious. Comfortable bed.
Perfect for one night

10/10

Exceptional

05 Jan 2020

VinceAChowdhury

The Staff Member were Excellent. Specially Front Manager Mr. Daniel Houssine. He gave as a room with Balcony. Made us feel very welcome. On our last day treated us with Coffee and gave us box snack for our journey home. Mario taught us about life in Roma. Alberto and balance of the front desk staffs were Excellent. I would like all of them to be my guests here in Aurora, Colorado, USA. Maid was also very kind. We could have used a bit of help from Expedia about ground transportation from Tiburtina Station to the Hotel. City of Roma is not very good about placement of Hotel Signs in visible areas. This was our second trip to Europe with Expedia in 2019 and you could have been more helpful.

Leisure Partner

2/10

Poor

03 Sep 2019

Verified traveler

front desk & lobby need face lift. room need face lift. Everything was old.
air condition was not working in the room. Service was poor.
Best western suppose to be well know brand. I was very disappointed with my stay.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2019

Verified traveler

comfortable stay at rome tiburtina!

check in process was smooth with no issues, we came in a little after 12nn and our room was already ready and available.

rooms are large and with ample space for luggages. the bathroom are clean and nice as well

location is great if you are looking at a place outside of central rome. our group normally takes the bus and metro in the morning, we just have to spend 1.5EUR per BIT and it gets us to any destination within rome centrale. After the day is over, waiting for bus takes you forever, what we normally do is to take a taxi going home, the taxi fare is about 10-15 EUR going back to the hotel.

there is a supermarket just across the hotel, if you wanted to get small snack, wine or liquor of your choice, its a very convenient to just buy them there.

there's a few good restaurant close to the hotel, we only found 2-3 of them during our stay.

the hotel also offers breakfast for a small fee.

Friends_and_family Family

8/10

Excellent

10 Aug 2019

Verified traveler

A good bathroom and comfortable firm bed. No tea or coffee facilities in the room or iron etc.

Leisure

8/10

Excellent

09 Aug 2019

Jay

Great hotel but 20min walk to Tiburtina station

Great hotel with great service. Rooms were spacious and nice. Good reception and supportive throughout with information etc. However Roma tributina station is more Thath 600m that they advertise. I was disappointed when I first walked to the station from the hotel, took me 20mins. If you were to do the walk in mornings of evenings, or times other than summer, you will not be disappointed. Recommend and I will come back.

Partner

8/10

Excellent

01 Jul 2019

Verified traveler

Very convenient and easy access to a great deal of tourist attraction in Rome.

Business Self

8/10

Excellent

19 Jun 2019

Verified traveler

We are Americans and really enjoy the comforts of home. In Europe they don’t use the air conditioning as much so the room wasn’t cold enough for us ever!! Also the refrigerator in the room would not keep our drinks cold. Again that is probably very normal in Europe.

Leisure Family_with_children

8/10

Excellent

15 Jun 2019

Verified traveler

Good and cheap food in the area. There is a supermarket across the street. Street parking is free.

Family

8/10

Excellent

10 Jun 2019

Armando

Comfortable stay

Comfortable 1 night stay at the hotel

Partner

8/10

Excellent

22 May 2019

Verified traveler

Staff were extremely helpful and nice, helped us navigate the Subway with great counsel, and were attentive to our needs.

Leisure Friends

6/10

Pleasant

15 May 2019

Verified traveler

Rooms were very clean but the beds were extremely uncomfortable. The breakfast was ok but needed to pay 15 euros ea. person as it wasn't included in the room charge.

Leisure Family

8/10

Excellent

08 May 2019

rosio

location ok but clean place

The people front desk were friendly. The area not much to see but close to the metro walking 15-20 minutes or cab ride $6-13 i guess depends cab driver.

Family

4/10

Poor

29 Apr 2019

Verified traveler

The rooms were small. The bathroom had a smell. The hotel is located far from center city Rome. The area was not safe to walk at night. There were a lot of homeless people sleeping in the area. The hotel is across from a night club that played loud music until like 5 in the morning. When you call the from desk they say they are calling the police which is a lie. The music continued all night. It was a very loud hotel. Elevator is extremely small. The staff was extremely friendly however. I rate this hotel a 2. The bed was extremely low to the floor and the mattress was hard and pillows were flat.

Leisure Family

4/10

Poor

12 Apr 2019

Jose

An 1-or-2-star hotel claims to be a 4-star hotel

My wife and I arrived at this hotel on a Sunday at 2:00 PM. The first eyesore I noted was the deteriorated façade. Gravel spilled from a rundown street into an unkempt courtyard at the entrance of the establishment. Across the street were a partially demolished brick wall and neglected houses. The service desk had only a receptionist who treated us courteously, handed us a map, and warned us about crime in Rome. No bell desk, no concierge, and no restaurant because it closed on Sundays. The room was very small. A little low-framed double bed had been crammed against the walls, so it allowed a narrow space for one person to move inside the room. If in the middle of the night you needed to go to the bathroom, you would have to climb over your bedmate or slide down to the foot of the bed. One reading lamp hung above a single rudimentary nightstand. Across from the bed, a doorless wardrobe stood in a corner, almost attached to the nightstand. It contained several hangers and a tiny safe. A plain corner desk with one simple chair sat next to a little window. A small TV hung above the desk on the same wall where a hair dryer hung too. The bathroom had a small shower, no bath—although the website had indicated shower/bath—a sink for a single guest, a plain toilet and a bidet.
Back in the reception area on our way out to another hotel, the receptionist was kind enough to call a taxi for us.

Partner

10/10

Exceptional

30 Mar 2019

Rudolph

Our stay was fantastic! Staff are very friendly, polite and helpful! Hotel was very clean and we certainly appreciated an upgrade after travelling for so many hours to get to Rome. We’ll stay again for sure!

Partner

8/10

Excellent

31 Dec 2018

Tarun

Nice trip!!

It was a nice stay for 3 nights. The standard rooms which we opted for small rooms and just adequate double beds. Good value for the price though! Rooms were neat and well maintained. I had booked two rooms for my family. In one of them there was a smell in bathroom but frankly I did not care much. Breakfast had a nice spread and found it more than adequate. Staff was courteous and quite helpful always. Good property but dont get too influenced by the 4* category.

Family

10/10

Exceptional

18 Oct 2018

Iesha

Great Staff

We weren't sure if we made the right choice for our family trip to Rome, we wanted something close but not to close so it wouldn't be so touristy. We weren't disappointed. Blu hotel exceeded our expectations. The staff here is so nice and helpful. They will show you how to get to the bus stop, metro and even help with shuttles and taxis if needed. We preferred the bus and Metro system as its easy and inexpensive.
The hotel has a restaurant and the food there is so yummy. My youngest said the older gentleman was her bestfriend and her favorite person. He introduced her to chocolate Gelato :-).
The breakfast is a mix of Italian and American which was perfect as the first day my little one wasn't ready to try new things and just wanted bacon, by day three she was eating a real Italian breakfast.
We did have a small issue and I felt horrible to complain as I never complained when I'm on vacation, however I did mention it to the staff and immediately they took care of it. The Manager made it a point to say always ask if you need anything as we want you and your family happy. This truly made my day as I was afraid to complain as I don't want anyone to think we are being problematic.
I would recommend this hotel to anyone who wants friendly staff, clean rooms, close to attractions by bus, and yummy food.
Thanks again

Family

4/10

Poor

03 Oct 2018

Oluwaseun

Not a comfortable place

Air conditioning not working. Had to open windows to get some air. Not comfortable

Partner

8/10

Excellent

29 Sep 2018

triniskye

We were a bit far from the city of Rome but we were able to get city bus to metro train for a mere 1.50 euro. By taxi was a bit pricey any where from 12 Euro to 40. euros. Some of the taxis were also ripping us off by not turning on the meters (A big No No in Rome) so they tells their price before we get in the Taxi. We found that out on our last day Not good!!

10/10

Exceptional

25 Aug 2018

Verified traveler

Very quiet place, clean room, convenient to go to train station, restaurant and grocery store.

2/10

Poor

16 May 2018

Verified traveler

It was terrible everybody was making noise they wouldn't let you sleep the staff was always angry not willing to help the worst hotel I stayed in in a very long time do not recommend this to anyone ever

10/10

Exceptional

15 May 2018

Verified traveler

Great Hotel but difficult location

This hotel is great value - new feeling, super clean, great breakfast, efficient staff. If you’re ok with taking taxis from the historic centre, or public transit like the Romans, then book here. Just remember it’s 4 stops on the blue ‘Rebiba’ line from Termini station, then go to the Far East end of the Tiburtina station (local busses, not regional busses) and it’s the 409 bus or the 545 bus. Don’t try walking from Tiburtina!

6/10

Pleasant

29 Apr 2018

Verified traveler

Clean but not coming back

Check in says 1pm, we got there at 1:30, front desk said it’s at 3pm. Don’t want to argue anymore because we were tired from our trip. He got the room ready at 2pm. AC is not controlled in the room. They said they have a law that they can’t turn on AC if weather is cold. What!? It was warm/hot in the room. I wish they have at least a fan! Room is always clean. Water temperature in the shower is VERY hard to control! Worst part... very far from city center, far from the train station and bus takes forever!

8/10

Excellent

27 Apr 2018

jessica

Clean hotel

The hotel was clean and the staff was nice enough.
They took a copy of our passports which is fine, but when I went down later to get something the copies were just sitting on the counter. I would have appreciated if they were in a more secure area away from literally anyone’s eyesight.

10/10

Exceptional

04 Apr 2018

Mahmood

Nice hotel at just 10 minutes walk from Metro

Excellent hotel, good to stay with family. Staff was so friendly and helpful. Located at a very convenient location just 10 minutes walk from Tiburtina metro station. Cleanliness of room was very professional. Breakfast was excellent. Recommend to stay every visitor to Rome with family. I will stay again at my next visit.

8/10

Excellent

28 Sep 2017

Vijai

Nice Hotel and close to major train station.

The staff were wonderful, helpful and very accommodating.

Should I be in that area again I will definitely stay at the hotel.

10/10

Exceptional

05 Jul 2017

Verified traveler

Best Western Blu Hotel - Rome

This property is new and CLEAN! There is a front desk person named Manuele who is excellent!! We enjoyed our stay at this property.

4/10

Poor

28 Jun 2017

Verified traveler

Small room. Unhelpful staff. Far away from tourist areas, although walking back and forth to the metro for 1km each way provided a glance into romans lives of today, although it wasn't anything special.

10/10

Exceptional

25 May 2017

Kay

Nice hotel with close proximity to metro station

Staff were very polite.
Fast and reliable internet access.
Hotel is 15 minutes walk to Tiburtina station that will get you to Roma Termini, Colosso etc.

6/10

Pleasant

16 May 2017

Rajiv

Ok location for the price

Location was ok, rooms are a bit on the smaller side. Hard to hale a cab outside, must go through hotel in order to have one to sent. Breakfast was good. Avoid eating at the hotel restaurant at any cost. Major rip off menu and the most rudest manager I have ever encountered.

2/10

Poor

18 Oct 2016

vara

Most worst hotel I ever stayed

We stayed 3 nights. The centralised air conditioning was broken several days ago. They didn't repair it during our stay. It was hot in the room. No kettle and no shower gel. Shower was terrible few seconds very hot and for few seconds very cold water. We complained but reception staff didn't do anything. It was nightmare having shower in this hotel. This is not 4 star hotel. I recommend never stay in this hotel. I thought bestwestern was big chain and they maintain standards. But I realise during our stay this hotel was not part of this chain. Very poor reception services.

8/10

Excellent

01 Oct 2016

Verified traveler

close to Tiburtina Station

We stayed in this small but comfortable hotel only one night as it was close to Tiburtina Station which we needed to get to early the next day. It was clean and comfortable and provided breakfast for a small extra fee. The front desk staff was extremely helpful when a situation arose with another Best Western Hotel booking in Rome for later in our trip. We were impressed with the front desk professionalism.