Hotel Sunstar Heritage

10/10

Exceptional

26 Feb 2026

Pralay

The hotel was great. Location was good. What truly made the difference was their stuff. They are exceptionally well behaved and helpful. We loved staying here with family.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Roger

I felt unsafe in my own room. I could hear noises from other rooms all night. I heard people knocking at my door at hours. Area is run down and hard to get to. Not central at all.

Business Self

10/10

Exceptional

06 Sep 2025

Satheesh

All good

Business Self

6/10

Pleasant

20 Feb 2025

Arturo

This just a average hotel nothing especial

Leisure Friends

10/10

Exceptional

14 Oct 2024

Viliam

The place is close to the metro station. The staff are helpful and friendly. The area is safe and quiet!

Leisure Friends

8/10

Excellent

21 Jun 2024

Santosh

Staff was very cooperative and helpful. Room service is good.
Initially I had air condition problem but later they shifted us to another room and it became good.

Leisure Family

10/10

Exceptional

24 May 2024

Amisha

Excellent

8/10

Excellent

20 May 2024

Manjit

Easy convenient to around anywhere by cab or auto
Hotel views is good looking

Leisure Family

8/10

Excellent

18 Mar 2024

Kristien

Fairly good hotel

Staff was friendly and helpful (walked me back from ATM and let me in really early in the morning when they weren't fully open), room was decent size, bed was medium comfort, shower was hot, room a little older. Could use new towels/sheets as looking dingy and brown. A little bit of a walk to metro. Room service was reasonable price and good taste.
CONS: Bedding/towels seemed old, hasn't had updates, not close to metro.
PR0S: Good sized room, hot shower, clean, well priced, good wifi, good/friendly staff

Friends_and_family Friends

6/10

Pleasant

11 Mar 2024

Parvatipuja

Room not clean, Everything I see on photo not same To much dust in Room not comfortable to stay. No sanitary kit. Towel old and dirty like hotel use for 50 years. I book 1500 THB Room but everything worse like 500 THB.
Totally terrible not valuable. I get Sick because of pollution in hotel. Unhappy 😭😭😭😭😭

Leisure Self

8/10

Excellent

13 Dec 2023

Omar

Service great. Thank you.

Leisure Family

2/10

Poor

15 Oct 2023

Kelly

Not clean. Stayed for 10 minutes observed roaches and left. They did try to offer a new room and they were extremely nice but when u have bug spray on deck this is a known problem. Nothing was done when I cancelled no assistance from Expedia either

Business_and_leisure

10/10

Exceptional

03 Oct 2023

rabbnawaz

Amazing staff, neat Deluxe tripple room. Very spacious

Business Friends

10/10

Exceptional

25 Sep 2023

RAVINDER

Had an amazing stay. Very cooperative staff, very polite . Tasty food will stay again for sure

Business Partner

10/10

Exceptional

16 Sep 2023

Jesus

The staff was great. They helped us to book pur train ti ket to agra and assisted us to get more ruppees exchamge. The front desk was amazing

Leisure Partner

10/10

Exceptional

18 Mar 2023

Michael

The staff at the hotel was excellent! They even helped me book a train to Agra. The room and hotel was very clean and safe. I would definitely recommend this hotel.

Leisure Self

6/10

Pleasant

07 May 2022

Swapnil

Property was decent average for the cost paid. Room phone was not working. Breakfast was 230/- which was costly in my opinion. Staff was available all the time. Check in, check out was easy.

Business_and_leisure Family

2/10

Poor

06 May 2022

Praveen

Horrible experience

Friends_and_family Family

10/10

Exceptional

06 Feb 2022

Satyajeet

Good place to stay close to Airport.

8/10

Excellent

19 Dec 2021

Amar

Good friendly staff.

Business Partner

10/10

Exceptional

09 Sep 2021

Verified traveler

Worth to give a shot

I love the staff and the environment. Everything was clean and nice

Business

8/10

Excellent

21 Jan 2020

Edgard

Friendly staff. Room is fine. We were able to get extra blankets with no problem because the nights were cold. Good breakfast, but needs more varieties when you stay for few nights. Very interesting location because of very few tourists. You are in a typical indian area where you can see how local people are living. The area is safe.

Partner

8/10

Excellent

13 Jan 2020

Gaurav

Good service, helpful staff, decent rooms. Dinner and breakfast were very good, but overpriced. Didn’t like the location though. Took some time to get to the hotel.

Friends_and_family Family

6/10

Pleasant

10 Jan 2020

Jacinto

Its just ok!

Its just a one night because our flight arrived late. The area is quite dark and in the middle of crowded area. The room given to us with cockcroach but it was nice. Breakfast Food were amazing.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2019

Verified traveler

The staff and service were excellent, and the room completely met our needs. We enjoyed walking around the neighborhood. It is a great place to stay to get a feel for the town, but not too far from the airport (about a half hour drive).

Leisure Family

8/10

Excellent

12 Nov 2019

Verified traveler

We were very pleased with our stay at Sun star. Hotel was clean and well maintained, staff were very friendly and accommodating with all our needs particularly with organising. We were appointed a wonderful driver Ashok who took care of us each day! Hotel is in a safe area with alot of places to eat and shops within walking distance. Breakfast was good each morning with a good variety! Would definitely return.

Leisure Family

6/10

Pleasant

20 May 2019

Verified traveler

Staff very friendly, but WIFI seldom worked, electricity went on and off. At check out they tried to charge me again.

Leisure Friends

10/10

Exceptional

22 Mar 2019

Parminder jit

Nice staff and excellent service. Recommend to stay in that hotel. Breakfast awesome😋
Keep it up guys.

Partner

8/10

Excellent

16 Feb 2019

Michele

Middle of the night arrival

We arrived at at 3 am to a dark hotel,it took a few minutes to have someone open the door. Very helpful staff , breakfast was very nice on the roof top..helped us find atm the next day.

Family

2/10

Poor

03 Feb 2019

Verified traveler

Not a good experience. The hotel itself is decent, but check out was and continues to be a nightmare. My Expedia rate includes all room charges and taxes. The front desk associate refused to honor my agreement with Expedia and told me that I must pay 18% in taxes. These taxes were already included in the Expedia rate. The front desk associate informed me that it is not my fault or the hotel’s fault and that I must pay the room charge, the taxes, and then “additional” taxes. Since I had a flight to catch, rather than argue, I let the associate charge my credit card again and told him I would contest the charge. Once I arrived to the airport, I received a message on WhatsApp from the hotel associate who apologized for overcharging me and agreed to provide a refund. He said he could issue the refund via PayTM which we do not use in the US. I have requested several times for my credit card to be refunded and have been told this is “impossible.” A very frustrating experience that soured my trip. I should not have to fight so hard to correct a mistake that was not mine. I will contest the charges directly with my credit card issuer and I will absolutely never stay here again.

Friends_and_family Partner

8/10

Excellent

23 Jan 2019

Kat

The staff was helpful and their service was accommodating. The rooftop space and breakfast setup is quite lovely. The only minor complaint would be how the walls are so thin and it's easy to hear sounds coming from other rooms. One night, the noise of another guest snoring in their room was so loud, it prevented me from sleeping. Otherwise, the rooms are clean and comfortable. The bathrooms were even much nicer than expected. So for the price, I would say Sunstar Heritage is a good value. Just remember to pack ear plugs and you're all set!

8/10

Excellent

24 Dec 2018

Ana Maria

Good overall impression

Good location of hotel, close to Rajendra Place metro station, quiet and rather safe neighborhood.
Improvement points: keep food warm in restaurant and enforce the \"quiet nights\" initiative. Hallways (not carpeted) very noisy at night and early morning from all the foot traffic and conversations of guests mostly. We had to ask a guest to go back to his room and talk on the phone at 7 am!
Food in restaurant very good and staff very friendly, always willing to help and strive for improvement was very obvious.

Partner

10/10

Exceptional

01 Sep 2018

Helmut

Clean and friendly.

Hotel is very clean and the staff is extremely friendly and helpful. It does not have the amenities as bigger hotels, but I was not there for that. They have a really nice rooftop restaurant. Location is very centralized. I would definitely stay there again.

10/10

Exceptional

10 Apr 2018

Verified traveler

Wonderful hotel

Good location hotel which was surprising very clean. The location is close to the metro station which makes it easy to reach other parts of Delhi. Would certainly recommend to stay here. The staff are very welcoming and helpful

Family

10/10

Exceptional

07 Apr 2018

John

Outstanding Service

The hotel is in a quiet street only 10 minutes walk from the nearest Metro station. The room was very clean and had a comfortable bed. The staff were all amazing and could not do enough to help us. The service was outstanding and they even booked our train tickets to Agra for us.

Partner

8/10

Excellent

19 Mar 2018

Verified traveler

The staff at the hotel were great to us. Very accommodating of our schedule and some extra people staying with us. The breakfast bar was just enough of a variety to keep you interested in coming back each morning. The restaurant for dinner took almost an hour between ordering and receipt of food. I would suggest you call ahead to order, or place the order with the staff and advise that you'll come back in 45mins to eat. The food once it arrived was very good and we ate at the hotel as opposed to trying out anything nearby. The hotel is in a quieter part of town, which was nice for us, at the end of a long day of shopping, it was nice to retreat to a quiet street. It can be a little difficult to navigate to the hotel, but the stay was worth it. There isn't much around the local area in terms of restaurants and it's far from the main shopping street Chandni Chowk, so you may find it difficult to get a rickshaw that's willing to take you out that far. Shopping in Karol Bagh can be done as well and there's plenty of selection on their main foot path street in Karol Bagh.

Family

8/10

Excellent

05 Mar 2018

r

Family holiday

Good sized rooms and bathroom ac worked well roof top for breakfast was nice
Area typical India run down
But should not detract you from the hotel
Could have been bit cleaner dusty around shelves alcoves etc needs bit more attention

Family

6/10

Pleasant

10 Feb 2018

Miranda

Good hotel, don't trust the travel desk guy!

The hotel was clean and comfortable, staff were friendly and helpful and the food was great. However, don't use the travel desk guy, he is not trustworthy. I emailed him the train numbers I wanted to book I advance, but he said he could not find them on thé internet. He did this to pressure us to hire his car and driver at a very high price. and really gave us no choice - we were only there one night, so didn't have much time to book the trains - Trains are very easy to find online but you can't book them unless you are in India. The car/driver was really expensive in comparison to other companies, as we found later. His credit card fee was also 9% on top of tax!!!

10/10

Exceptional

22 Nov 2017

Eric

There's more than one Sunstar on the block!

A really solid, fashionable hotel with a charming rooftop for complimentary breakfast. Bathroom is attractive, clean and has all the amenities you'd expect, while the contemporary decor suggests a recent remodel. The only negative is the bed, which is about as comfy as a wrestling mat, and I'm one who generally prefers firm mattresses. But this had no give whatsoever--you just rest on superficial padding. Since other beds in India had the same characteristic, this may just be a cultural thing. Regardless, it's a solid little spot in a walkable, convenient part of Delhi--not far from Connaught Place but cheaper than most options over there. Strongly recommended!

Family

10/10

Exceptional

03 Oct 2017

Gordon

India trip October 2017

Great hotel for the price. Location can best be described as interesting. Very helpful staff and no problem arranging local tours.

Family

6/10

Pleasant

02 Feb 2017

Alon

Good budget hotel

Location 6 km from tourist interesting places. Roof restaurant good but very in receiving the food. Nearby is the Channa market so at evening you can visit there and buy some last minute staff.

8/10

Excellent

25 Nov 2016

Aniko

Convenient and clean, good hotel

We arrived (3 pax) to hotel early in the morning (around 7:00 a.m). They gave us a room to refresh an extra price, but there was only two bed. But 10:00 a.m. we have got our reserved room with 3 beds. So it was right. Staff were kind, breakfast was really good, varied on rooftop and there was free wi-fi, you could change money. The neighbourhood is just like India. :) It was right too. Near the metro station.

Korán érkeztünk a hotelba ( 3 fő), 7 óra körül. Kaptunk egy szobát extra árért, hogy felfrissüljünk, de csak 2 ágyas volt. De már 10 órakor megkaptuk a lefoglalt 3 ágyas szobát, így rendben volt az egész. A személyzet kedves, a reggeli többféle és finom volt. Van ingyen wi-fi, váltanak pénzt. Közel van a metró, a környék pedig olyan, mint Indiában bárhol. :) Rendben volt az egész hotel.

2016.11.01-02.

Family

8/10

Excellent

25 Oct 2016

Terri

Satisfied but take note:

Don't pay for the snack bar items in the room... there is a store directly across the street and things are about 3 times cheaper. Great staff and location. Also (no laundry room) laundry service is outsourced, we ended up paying 60 rupees per item :( other than that... fantastic stay! :)

6/10

Pleasant

07 May 2019

Verified traveler

Un tre stelle. Servizi e colazione pari a un tre stelle. Personale comunque gentile e disponibile. Camere silenziose.

Leisure Friends

8/10

Excellent

26 Mar 2019

Verified traveler

Déception

La chambre était confortable avec une bonne literie mais la vue de la fenêtre donnait sur un mur. Le restaurant était en travaux suite à un incendie ainsi nous devions prendre le petit déjeuner dans l’entrée de l’hôtel sur une table de salon, pas très intime et confortable. De plus nous n’avons pas été prévenu de ce problème avant notre arrivée, ce qui est anormal et aucune ristourne ou avantage dû à cet inconvénient.

Partner

8/10

Excellent

07 Jan 2019

Verified traveler

Le personnel était courtois et aidant. Hotel un peu vieillot mais confortable. L'eau chaude est disponible certaines heures de la journée. Nous n'avons pas pu prendre de douche chaude avant de quitter en excursion pendant la nuit. La rue est barré aux voitures la nuit, ce qui permet de réduire le bruit du quartier et de bien dormir.

Partner

8/10

Excellent

09 Dec 2017

Claudia

Wunderbares Team

Die Mitarbeiter des Hotels sind wirklich zuvorkommend und freundlich. Auch das Restaurant und die Massagen sind super, allein die Bar unten im Keller, welche auch einen Besuch wert ist, spielt laute Musik. Da das Hotel sehr hellhörig ist und man sowohl die Dusche, als auch den Wecker des Nachbarzimmers hört, ist der Bass der Musik in der Bar auch im 3. Stock hörbar. Es bleibt bei uns ein positiver Eindruck, da die Freundlichkeit des Personals überwiegt.

10/10

Exceptional

23 Nov 2016

Konstantin

Удобный отель.

Останавливался несколько раз. Услужливый, дружелюбный персонал.

Family

10/10

Exceptional

22 Nov 2016

Konstantin

Хороший, удобный отель.

Останавливались в отеле 3 раза через короткие промежутки времени. Багаж оставляли в багажном закутке. Отличный, готовый помочь персонал. Чисто индийские завтраки. Завтраки на веранде, на крыше. Есть лифт.

Family

6/10

Pleasant

07 Apr 2016

Leif Erik

Greit hotell i Delhi om du kun ser på prisen

På forhånd hadde jeg bestilt henting på flyplassen av 6 personer med 6 kofferter og håndbagasje og fått bekreftet at det ville stå en kar ved utgangen med et skilt med mitt navn på. Jeg så ingen slik person og ringte til hotellet. Etter litt fram og tilbake kom det en kar men han hadde bare en liten bil med plass til 3-4 pers og to kofferter. Han organiserte raskt en ny bil og etter kort tid var vi på veg den 40 minutter lange turen til hotellet. Hotellet lå i en snuskete bakgate, et godt stykke fra Delhi sentrum. Vi booket inn og rommene var store og fine. For min familie med to voksne og to barn hadde vi kun booket ett 4 manns rom men de ga oss to tomannsrom, uten tillegg i prisen. En god start selv om sengen på rommet var veldig hard og soveputen veldig stor, det var ikke akkurat noen luksusseng.

Vi tok oss en kort spassertur i området rundt hotellet men oppdaget fort at dette ikke var en plass for oss \"hvitinger\". Mange glodde på oss og ville tilby taxi eller tuk-tuk turer.

Frokosten på takterrassen var meget sparsommelig med toast, kokt egg og syltetøy plus noe indisk melkelignende greier som ingen turde å prøve seg på.
Restauraneten hadde god mat men det tok lang tid før den kom.
Room servicen tok 30 minutter og prisene varierte. En dag kosten en flaske øl 20 rupies og neste dag kosten den kanskje 30. Det var ikke mulig å føre noe drikke eller mat \"på rommet\", alt måtte betales kontant.

Family