Name: Crowne Plaza Foshan
Address: 118 Fenjiangzhong Road, Chancheng District, Foshan, CN

10/10

Exceptional

19 Jun 2026

Yuhuan

breakfast is very good

Self

10/10

Exceptional

26 May 2026

ABTAR

Front desk and Concierge were very efficient, Sally the assistant restaurant manager was very helpful and catered to all our needs would definitely recommend her for a promotion she was amazing.

Business Partner

8/10

Excellent

09 Apr 2026

Chai Hong

The lobby area is spacious, the room is very clean and comfortable. The breakfast buffet has an amazing variety to choose from and was very delicious. The concierge staff He Yong Sheng was very helpful. My daughter ran out of contact lenses solution and all the deliveries needed either a local phone number or will only be able to deliver the solution the next day. This staff was really helpful to lend his phone number and was very hospitable throughout our stay.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Betty-jo

Lovely staff, very helpful, Enjoyed the hotel, breakfast and the room.

10/10

Exceptional

18 Dec 2025

RISHI

Yes Everything was excellent.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

SHOKE Y

Comfortable bed, big room and big breakfast spread.

Partner

10/10

Exceptional

01 Dec 2025

David

Staffs are friendly and helpful. Guestrooms are comfortable, but just lack of USB plugs

Leisure Family

10/10

Exceptional

08 Nov 2025

Eliahu

The hotel is great, the food not so much

Business Partner

8/10

Excellent

07 Nov 2025

Maureen

Breakfast variety was good and the staff were very helpful. Shout out to Jesse at reception who was very helpful with translation

Business Self

10/10

Exceptional

27 Oct 2025

Sartaj

Clean, good staff, good breakfast

8/10

Excellent

19 Sep 2025

MUI SENG

N A

10/10

Exceptional

07 Aug 2025

Timothy

It was a nive friendly atmosphere with excellent comunication from the desck help.

Leisure Self

10/10

Exceptional

12 Jul 2025

Jimmy

Good service

Business Self

2/10

Poor

07 Jul 2025

Fred

i was booked for 4 night stay, first night i arrived and checked in- just the smell of urine was just unbearable! this hotel is old, and absolutely not as described! be aware! they have done a great job at taking pictures, but the reality is this hotel is beyong saving! should be a 1 star hotel at best! i left after the first night and lost 3 paid nights- there is much better hotels at the same price!!!

Business Self

8/10

Excellent

29 Jun 2025

Amanda

What I like most is that there are direct buses going to Hong Kong, and that it is walking distance to all that we need to go to.
The front desk staff, Mr. David Li, was exceptionally helpful and pleasant.

Leisure Partner

8/10

Excellent

28 Jun 2025

Thomas

very convenient For going to metro subway sight seeing area， kung fu and lion dance celermony places , but the events should be more to draw the tourists attention for their next visits. Prepare more leaflets for introducing the attractions , kungfu master mr. Yip Ming who was related to Bruce Lee. I think , the introduction, and advertising are too less for such area who are full of history which are now still influenced the world, including the food and the calture, it is rich but less introduction and advertisement !!! And also the old temple an and the wood crafts on the walls or rooftops

10/10

Exceptional

15 Jun 2025

Amanda

The staff were exceptionally helpful and friendly.

Leisure Partner

10/10

Exceptional

11 May 2025

Diana

Ver nice

Business

10/10

Exceptional

01 May 2025

Aftab

Great hotel and great service.

10/10

Exceptional

01 May 2025

Aftab

Great hotel and great service. I have been using this hotel since 2019

10/10

Exceptional

22 Apr 2025

Peter

The woman at reception/check in/checkout was great, very happy, full of smiles.

Business

8/10

Excellent

16 Apr 2025

Andrew Y

Good location, breakfast was good.

Partner

6/10

Pleasant

30 Mar 2025

Yogendranath

No proper lighting in the room.. very old hotel

Business Family

6/10

Pleasant

15 Jan 2025

ryan

Good location for a business traveler. Restaurant staff speaks almost no English and some of the hot foods on buffet were not very hot.

A tad dated but in great shape and extremely comfortable bed with nice linens. I’d probably stay here again despite some unusual smells In The room, especially in the evening. Like sewer gas or not well ventilated bathrooms. Not sure

Business Self

10/10

Exceptional

27 Dec 2024

shehzaad

I recently stayed at the Crowne Plaza Foshan and was thoroughly impressed with the exceptional service, especially by Jessie Shen at the reception. Her warm hospitality and professionalism stood out, especially when we had specialized requests . She went above and beyond to ensure our stay was seamless and comfortable, handling every detail with care and a genuine smile. Her assistance set the tone for a truly enjoyable experience.

The rooms were very pleasant – spacious, clean, and thoughtfully equipped with all the necessary amenities. The beds were comfortable, and the overall ambiance of the room provided a perfect retreat after a busy day exploring the city.

The hotel’s location is another standout feature. Situated in a convenient area, it’s close to several halal food options, which was a great advantage for us.

I highly recommend the Crowne Plaza Foshan for its excellent service, well-appointed rooms, and strategic location. A special thanks again to Jessie Shen for making our visit so memorable!

Partner

10/10

Exceptional

22 Dec 2024

Sharryn

Great hotel. Lovely staff & wonderful all round experience. Close to lots of shopping and super easy to get around. Will be back for sure! 🤍✨

Business Partner

6/10

Pleasant

17 Nov 2024

Anthony W

Good hotel

It is my family gathering trip. We stayed in this hotel several time. Nice hotel in the center of Foshan.

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Prabhjot

Amazing breakfast buffet

10/10

Exceptional

30 Oct 2024

Aftab

Good service

10/10

Exceptional

27 Oct 2024

Nirmal

Place was nice and clean. Breakfast was great. Nice and friendly staff. Definitely be back again

Business

8/10

Excellent

24 Oct 2024

CHRISTINE

Good location. Everything is within walking distance. Little bit out dated.

Business Partner

10/10

Exceptional

26 Jul 2024

Robert

Excellent choice for the Western traveler; very popular with businessmen and families. The buffet almost Las Vegas level food choices (something for everyone).

Business_and_leisure Family

10/10

Exceptional

26 Jul 2024

Robert

This is my fourth stay in Foshan Crowne Plaza in 2024. The hotel offers an excellent buffet for breakfast (generally free or a nominal fee for hotel guests). Buffet also offers a good lunch and dinner for half price for hotel guests if you are not inclined to try local cuisine. Within 400 meters of hotel, there are 4 shopping malls, a main subway stop (Zumaio), two movie theaters, many dining options. Staff excellent and always an English speaker available. Although a non-smoking hotel, 3 floors of rooms available for smokers. Good gym, ping pong and pool table available. Outdoor pool on 5th floor BUT swim caps must be worn over hair at all times. Truly an excellent choice for the Western traveler.

Business_and_leisure Family

10/10

Exceptional

22 Jul 2024

Karin

Just as good as I remember

Returned after 15years and will be back for another visit before the end of the year. Front desk staff very helpfull and friendly, especially Maggie. Would not recommend breakfast and did not have time to enjoy dinner.

Business

8/10

Excellent

12 Jul 2024

Bo

Good

10/10

Exceptional

08 Jul 2024

Karin

Always a good experience

Always enjoy my stay here, good neighbourhood, lots to do in the area. Close to restaurants and shopping areas. Very friendly staff.

Business

10/10

Exceptional

28 Jun 2024

Bruce

Very nice 4 star hotel
Great buffet dining

Business_and_leisure Friends

4/10

Poor

09 Jun 2024

HILDA

The hotel is badly in need of a new de-humidifier. The building smell musty, especially the carpet. Even the bathroom towels feel moist all the time.

10/10

Exceptional

30 Nov 2023

ROSA

Offer excellent body massage services and clean facilities!

Leisure

10/10

Exceptional

12 Oct 2023

Changho

Well kept!

Business Self

8/10

Excellent

27 Apr 2023

RODNEY

The hotel is excellent, the dining room for breakfast and dinner presents good that is varied and well cooked, but lukewarm.the used plates and utensils are not cleared from tables. When they are after asking you are expected to use used dirty cutlery for your next course. The toaster does not work properly, you are e PE to spread frozen hard butter, which is impossible of course. The staff are friendly and obliging, but need further training to ensure the restaurant service is 100%.
The idea that you are asked to sign your bill for your buffet dinner as soon as you arrive in the restaurant is a strange and unacceptable idea.
My partner and I were told nicely that we were only entitled to one breakfast between us twice, this apparently was a mistake sent to the restaurant from the receptions computer system, the restaurant staff apologised and gifted us a nice cake to apologise. Unfortunately it happened again two days later. Overlall the hotel in my view is excellent, the staff also, just a little bit more training in service in the restaurant.

Partner

6/10

Pleasant

23 Jan 2020

jose

6 out of 10

Partner

10/10

Exceptional

06 Jan 2020

Siew Leng

The club room that we booked was big and clean. Situated on the club level, it was very convenient for our coffee breaks and evening drinks. The receptionist at the club was very friendly and her service was immaculate. The breakfast was very sumptuous with a good spread. A fantastic place to stay in Foshan

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Verified traveler

I will definitely recommend to my friends to stay at this hotel. He is a pleasure to spend time here everyone is friendly kind and attentive and willing to help you immediately the rooms are exceptional clean and very nice

Friends_and_family Family

8/10

Excellent

12 Dec 2019

King

Friendly staffs, Clean room, Good food at Chinese restaurant .

Friends_and_family Family_with_children

10/10

Exceptional

06 Dec 2019

Verified traveler

Everyone isn the hotel are so friendly and the hotels is the best I have visited is clean

Business_and_leisure Self

2/10

Poor

30 Nov 2019

Guest

room was Dirty.
Cleaning staff same as Shampoo and body was used.

Business Self

8/10

Excellent

22 Oct 2019

Waleed

Great location and value nothing fancy about the rooms getting a bit old

Business_and_leisure Self

8/10

Excellent

20 Oct 2019

Verified traveler

It’s an older hotel but rooms are clean and spacious . Good European food options for breakfast . Great location to walk to shopping area and Xintiandi outdoor restaurant area

Business Friends

6/10

Pleasant

09 Sep 2019

Verified traveler

Definitely not a 5 ot 4.5 star. Old chinese traditional style

Business Family

8/10

Excellent

21 Aug 2019

Verified traveler

Good location. Nice restaurants inside the hotel. Varieties of high quality cuisine are available.

Friends_and_family Family

8/10

Excellent

12 Jun 2019

Raymond

A place to rest

The front desk ladies were exceptionally pleasant to deal with.

10/10

Exceptional

20 May 2019

VICTOR KIN-WAI

Consistent top class services

I am very satisfied with this hotel in every aspects - service, location, cleanliness, food.... I normally stay in this hotel whenever I go to Foshan and I will do so in the future.

Partner

2/10

Poor

01 May 2019

Hai Yang

Just mess. I feel I were treated as extra but not customer.

10/10

Exceptional

24 Apr 2019

THITINUN

Very friendly manner from desk to room service. The 19th floor lounge are exceptionally considerate. Even the so-called afternoon tea becomes a mini-buffet for dinner ! All staff greeted you on the hall and make you feel welcome like home coming.

4/10

Poor

21 Apr 2019

Verified traveler

Room in bad need of renovation

I have been staying in Crowne Plaza many years. I now feel that the room is very tired and seriously needs upgrading. Poor lighting in room, poor lighting in bathroom. Very stuffy room, TV remote control in Chinese characters only, Minibar could not close, Carpet needs to be cleaned better

10/10

Exceptional

21 Jan 2019

Verified traveler

All services where excellent, it was a great stay as usual. Customers service courteous and always willing to help customers and handle in a professional manner. Alway will I recommend my friends to it.

10/10

Exceptional

03 Jan 2019

Verified traveler

The hotel is big. The room is nice and clean. The breakfast is very good. Service is good.

Friends_and_family Family

8/10

Excellent

31 Dec 2018

Verified traveler

Comfortable.

It’s a nice stroll to local landmarks. Warm welcome on arrival, but a bit hit and miss for the rest of the stay. Received an upgrade that allowed access to the club lounge. Found that you need to get their early in the morning for breakfast as the food starts to look a bit old later. The main breakfast area is recommended. Comfortable.

Friends

10/10

Exceptional

27 Nov 2018

Verified traveler

The buffet breakfast was wonderful! Highly recommend this hotel!

Friends

10/10

Exceptional

17 Nov 2018

Verified traveler

good location, easy for transportation. very clean and reasonable price.

Friends_and_family Family

10/10

Exceptional

31 Oct 2018

Mohammed

Nice & comfortable stay with big rooms & good breakfast with Indian food.

8/10

Excellent

27 Oct 2018

Verified traveler

Have stayed at this hotel every year and find it pleasant. This time it bothered me that they did not fix the clogged sink and the cleaning lady did not bother to report it as an issue. In addition, of all the years I have come to China, I have not got food poisoning; this time, after after eating lunch at this hotel on my last day stay, within the hour my stomach was in a lot of pain.

8/10

Excellent

25 Oct 2018

Verified traveler

Hotel had cigarette smoke smell and the room had a cigarette smell on the first day. Didn't smell it in the room later on. It's an older hotel but had a great pool and sauna. Breakfast was pricey but plenty of options within walking distance of hotel for breakfast, lunch and dinner. Hotel staff very helpful in writing down addresses in Chinese for the cab drivers and pointing me in the right direction for things I was looking for. I would stay again if in the area.

8/10

Excellent

22 Oct 2018

Verified traveler

Pool was cold and no shower in room, its not comfortable, Canadian money was not accepted to be exchanged

10/10

Exceptional

13 Oct 2018

Raymond

A night at Crowne Plaza

People greeted us well. Our stay was fulfilled

10/10

Exceptional

12 Oct 2018

J

Staffs are very helpful, there’s no complain about room’s condition at all.

10/10

Exceptional

24 Sep 2018

BASHARAT

Nice room
Easy location and friendly staff

10/10

Exceptional

20 Sep 2018

Verified traveler

My stay at this hotel was great. From the administration to the staff where al courteous and professional. It was a pleasure to stay there

10/10

Exceptional

17 Sep 2018

Ross

All service are first class and very excellent, all associates are courteous and always willing to help and they greet you with a smile. Truly this is the best place to stay

8/10

Excellent

01 Sep 2018

Verified traveler

Efficient service

First 2 rooms were not good (broken door lock in first room; second room with a towel left on the couch and a leaking toilet). I was later upgraded to Executive Floor.

Family

8/10

Excellent

28 Aug 2018

JANE

Overall is good, but the reception staff were too inexperienced and slow. It took both check in and out quite a long time compared to other same level hotels!!

10/10

Exceptional

21 Jul 2018

Bruce

Very convenient location in the middle of Foshan

Great massage on the 5th floor at reasonable price
Hotel facilities are very good
Bus to Hong Kong and Guangzhou leave from hotel
We were upgraded to a beautiful room
A great well run hotel

6/10

Pleasant

29 Jun 2018

Stephen

Hotel in central location

Close to Lingnan Tiandi and metro. One thing to improve is the club room food which was sometimes cold.

8/10

Excellent

28 May 2018

Verified traveler

Nice hotel. Everything is quite satisfactory except the guy managing the swimming pool. He is impolite to guests.

Family

6/10

Pleasant

13 Apr 2018

Verified traveler

Too much smoke

We travel a lot in China for business. We prefer to have a hotel that doesn’t smelll like Las Vegas and also more updated furniture. It’s an ok please for the night nothing special, breakfast just ok.

8/10

Excellent

26 Mar 2018

Eliza

Foshan Hotel

Nice front desk, close to public transportation, a huge swimming pool

10/10

Exceptional

17 Mar 2018

Verified traveler

Very good

Very friendly staff excellent location great swimming pool

8/10

Excellent

22 Feb 2018

Yifei

Great hotel, wonderful service, need some fix

Very convenient location, Ling Nan Tian di is just blocks away within walking distance, a local supermarket right behind the hotel, a lot of restaurants and shopping around the hotel as well. Very professional and friendly staff. Fast wifi, great TV channel options. In room safe available which is very useful for tourists who want to lock away IDs and money. Couple improvement needed though: First, fliers are available at the lobby and by the computer desk in the room promoting seasonal events and service around, we did not find out the wonderful massage package and the Chinese New Year events around the neighborhood until the day before we checked out, so we missed out on the good deal. The front desk should probably promote them when guests check in.
Second, maybe a miscommunication between the local branch and the head quarter. We booked the hotel through hotel.com, it was stated on the website that a 500 cny will be charged per stay for the accidental deposit, which is very normal since we have to deposit $100 US dollar here anyway, but when we arrived, we were informed 500 per night (the country's definitely of per stay is different than what we have in mind, per stay for us means per booking , one for the whole trip), luckily we have enough cash on hand because we just landed. Lastly, at least one microwave should be provided, maybe near the restaurant for emergency use. I got hungry at 2am on the first day due to jetleg, no where for food

Family

8/10

Excellent

10 Dec 2017

Daniel

Good choice of Stay

Comfortable and convenient. Spacious room.

Family

2/10

Poor

02 Dec 2017

Addison

Something from the ventilation causing us sneezing and coughing. We ended up sick after the one night stay.

Family

8/10

Excellent

15 Oct 2017

Lynn

No Points if Booked Through Expedia

Great stay - reserved two rooms for me and my son. When Checking out the hotel told that that when booking trough Expedia, I would not be getting any of my honors points. Not a big deal , but an un-expected down side of Expedia and the Crown Plaza's policy. I like both Expedia and the Crown Plaza, but getting cheap on giving out the points, leaves a little sour note in the experience.

10/10

Exceptional

23 Aug 2017

Xiao

First Class Hotel

I stayed with my 84 years old mom at the hotel and the the staff were so friendly and caring. The room was very clean and facilities were top-notched. Authentic and delicious were so easily accessible in the in house restaurants. We ended up staying longer than planed because of the pleasant experience. Thumbs up for this oasis in the urban city.

10/10

Exceptional

05 Mar 2017

Verified traveler

Clean hotels

It is amazing

10/10

Exceptional

05 Mar 2017

Jim

Just was in town for business and the Crown Plaza is a comfortable place to stay, room, bed, food,etc.

6/10

Pleasant

26 Dec 2016

business travel

Nice hotel, nice service but poor wifi

I had strongly stressed that the room needed was non smoking room but I had received a smoking room despite my request but the front staff was good. They had changed altogether 3 rooms for me. At the end, I was very thankful for the room received. however, hotel seems to have very poor wifi, I can't use wifi quick enough for anytime. This is very bad for me since I'm on my business trip. I had managed to inform them during my check out time and was told that they can provide me with extra connection. So, for this hotel nothing can receive naturally, it is important to let them know or complain at the point of trouble.

10/10

Exceptional

02 Dec 2016

Twee Ming

Good hotel in Foshan

Great location and friendly service

Family

10/10

Exceptional

23 Nov 2016

Doug

Hotel is centrally located

Even we were given a room on the non smoking floor a guest near by was smoking.

10/10

Exceptional

18 Nov 2016

Duggie

good location, shopping is within walking distance

4/10

Poor

11 Nov 2016

Ricky Hin Sing

reception service is not good.

Partner

8/10

Excellent

10 Nov 2016

Verified traveler

A good upper mid market option. although dated.

Slightly dated by Australian standards but still a reasonable full service hotel in an excellent location very close to the Metro station. Good value for money. Service standards were good. English language skills were patchy.

10/10

Exceptional

28 Sep 2016

SALIM EMRAH

5 out of 5!

I think this is the best hotel in Town. The room is great, and the staff is one the best I've seen. Highly recommend it.

6/10

Pleasant

19 Sep 2016

Leung

Poorest Crowne Plaza ever stayed

Stayed 2nights (16 - 18 sept) with my mum for her family visiting because of the Excellent Location and reasonable price...However the staffs poor service and their rude guest really scare me away...(it is claimed as 5 stars hotel...however...facility: 4 stars, service: 3stars)
- the 2nd days' breakfast, although our table shown \"occupied\" and we left our belongs on the seats, there's a mainlanders-looking male move away our belongings then took our seat, then I asked him to leave and explain this table has been occupied...anyway he refuse and I tangled in arguing with that rude male, we argue so loudly, the staffs nearby should aware...however they didn't come...until I wave them to come to seek for their assist...for the sake of not disturbing others guest or kind of very basic customer service, I really feel shock a stars rating hotel providing such kind of service!
- breakfast really overcrowded, long queue everywhere, no dish, no cup, food container empty...
- the last day morning: we not yet check-out, there's a staff simply get-in our room without ringing the bell or knock the the door (she explained she enter the wrong room)! Then, I locked all the locks to prevent similar case happen. However, 30min later the staffs ring our bell non-stop, then I get up to open the door and have a ask...they said they got the wrong message that our room has been check-out, so they ring the bell for the sake of cleaning-up! Come on! The locks are locked inside! Check-out?! ...

10/10

Exceptional

16 Sep 2016

Rachal

Great service and comfort

Great hotel and friendly efficient staff.
Too few TV channels to choose from.

10/10

Exceptional

14 Sep 2016

Verified traveler

center of the city , easy access

Very comfortable hotel with top level staff
I liked my stay

8/10

Excellent

28 Jun 2016

yaser

Nice but the room was too small

Room was small but all other things was good , would recommend to have bigger rooms

10/10

Exceptional

13 Jun 2016

Dave

Wow everything 5 star

I had a great time to the time I walked in to the time I left and the food in the buffet WOW along with the cooks and staff. Thanks for the great time.

10/10

Exceptional

16 May 2016

MELVIN

Very nice

The hotel was a present surprise. enjoyed our stay very much. Jessie in the dinning area was so nice,she remembered our names a nice touch.

6/10

Pleasant

28 Apr 2016

Lorenzo

Overall Ok

Overall the hotel is good compared to some but is showing its age. Staff are fantastic and very polite. Room flooring carpet needs replacing or far better deep cleaning.

8/10

Excellent

04 Apr 2016

Phillip

Pleasant surprise. Great value.

Great service from the start. Very nice breakfast buffet was included in our
room - waitresses actually greeted us by name on the second day - found that amazing. Room is a little dated but still clean and comfortable. A little challenge to figure out the TV and Remote as everything was in Chinese characters. We would definitely come back for our next trip.