Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Palace Heviz

Heviz · Hungary

Rakoczi Utca, 1-3View location

8.6/10Excellent327 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Location8.8/108.8
Neighborhood9.2/109.2
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Hotels with spa
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palace Heviz

Indulge in the full-service spa, offering massages, body treatments, and facials. Maintain your routine at the health club, indoor pool, and sauna. This hotel provides complimentary Wi-Fi, a hair salon, and tour/ticket assistance. Enjoy lunch or dinner at the Monarchia Restaurant, or grab a quick bite at the coffee shop/cafe.

Room service is available during limited hours. Unwind with a drink at the bar/lounge or poolside bar. Buffet breakfast is offered daily for a fee. The hotel also features dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Airport and train station transfers are available for an additional charge.

Each of the 165 guestrooms features an LCD television, complimentary Wi-Fi, and cable programming. Private bathrooms include showers, hair dryers, and bathrobes. A safe, desk, and phone are also provided for your convenience.

Located near Pannonia, the hotel is a short distance from attractions like the Blue Church, Lake Heviz, and several historical churches and museums. The nearest airports are FlyBalaton (SOB) and Ferenc Liszt International Airport (BUD).

Read more about this hotelShow less

Located in Hévíz, Palace Hotel Heviz is a 4-minute walk from Roman Catholic Church of the Holy Spirit and 7 minutes by foot from Lake Heviz. This spa hotel is 3.6 mi (5.8 km) from Festetics Palace and 4.6 mi (7.4 km) from Balaton Museum.

Stay in one of 136 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: HUF 830.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number SZ19000040
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately HUF 9000 for adults and HUF 4500 for children
    • Self parking fee: HUF 5000 per day
    • Pet fee: HUF 6000 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Hungarian

Nearby attractions

Dr. Schulhoff Vilmos Promenade 0.3 km / 0.2 mi
Roman Catholic Church of the Holy Spirit 0.3 km / 0.2 mi
Blue Church 0.3 km / 0.2 mi
Museum Collection Hévíz 0.6 km / 0.3 mi
Lake Heviz 0.6 km / 0.3 mi
Canopy Walkway 0.8 km / 0.5 mi
Heart of Jesus church 1.2 km / 0.7 mi
Calvinist Church 1.3 km / 0.8 mi
Past and Wines Thematic Walk – Egregyi Museum 1.7 km / 1 mi
Bobo Fun Park 3.4 km / 2.1 mi
Trophy & Model Railway Museum 5.3 km / 3.3 mi
Coach Museum 5.4 km / 3.4 mi
Festetics Palace 5.8 km / 3.6 mi
Georgikon Farm Museum 5.8 km / 3.6 mi
Doll Museum 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 136
  • Number of floors (main building): 6
  • Double rooms: 138
  • Apartments: 27
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Wheelchair-accessible
  • Car parkExtra charge
Show 59 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • GardenExtra charge
  • Terrace
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Children playground
  • Kids’ clubExtra charge
  • Game room
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Set menu lunch
  • Buffet dinner
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palace Heviz

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Palace Heviz

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Palace Heviz

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Palace Heviz

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Palace Heviz

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Palace Heviz

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Palace Heviz

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Palace Heviz

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Palace Heviz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Palace Heviz

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palace Heviz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palace Heviz

8.6
Excellent
327 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
12 Jul 2026
sandra
Lost in Translation! Won't stay here again.
A/C did not work
Towel warmer did not heat up
Safe could not be closed
Dinner and breakfast were outstanding though.
Parking was a nightmare - after unloading bags we waited in the lobby for someone to show us where to park. A man came and directed several guests to our cars. He got in the front car seat next to my husband who was the driver. He assigned a random woman from the group to get in our back seat - why? We still don't know. When I entered the car to sit behind my husband he ordered me out of the car telling me only 3 people could come. We speak a little Hungarian - he spoke a little English so we communicated - sort of. We tried to explain that we were not parking our car and leaving it, but were planning on continue driving into the city after learning where the parking was. He still insisted that I exit the vehicle - so I had to wait at the hotel.
It took a long time for my husband to return from the parking lot that was only 200 meters away. My husband told me that the man yelled at him when he did not understand his driving directions including his English order to turn at the \"zebra\" (said with a heavy, unrecognizable accent). We looked it up later and discovered that is the term used in England for a black and white crosswalk - we are from America! He made my husband park the car, exit the vehicle and then got angry when my husband returned to the car to drive it out of the lot to pick me up.
Partner
10/10
Exceptional
28 Jan 2026
Stig Erik Mathias
We love this hotel and have been here many times. It is not the most modern hotel, but the location, breakfast and dinner buffet, the rooms and the indoor pool are great!
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
JOSEPH
Great property central to the lake . Food choices were great for breakfast and dinner . Would definitely stay here again .
Leisure Friends
8/10
Excellent
16 Jul 2025
Darren Gyula

70s Chic.

I felt like we were in a Wes Anderson movie: 70s chic! Fantastic wellness centre, spent many hours in the spa and pool.
Dinner - canteen style - wasn't great but thats a reflection on the whole area, great food was hard to find.
Friends_and_family Family
10/10
Exceptional
23 Jun 2025
Alla
Great abd clean
10/10
Exceptional
15 Jun 2025
Stig Erik Mathias
We had a great stay at this hotel. We especially loved that the room was large and compy and location is great. The swimming pool in hotel was awesome, quiet and not to crowded. Breakfast and dinner was good and service was excellent!
Friends_and_family Family
10/10
Exceptional
17 Feb 2025
Catherine

Perfected pleasant and well situated in the town

The Palace Hotel Herviz is a good solid nice place to stay. The rooms are spacious and clean. I love the glass elevators. The staff were friendly and efficient. Only downside for me is they charge a delivery charge for room service which I wouldn't expect from a 4 star hotel...so I ordered food delivered from Wolt
Friends_and_family Family
10/10
Exceptional
12 Aug 2024
Kornelia

The perfect place

Lovely hotel. Friendly staff. Great facilities and amazing food
Friends_and_family Family
10/10
Exceptional
11 Apr 2024
Jenette
Really great stay excellent buffet supper & breakfast had a massage pedicure & eyebrow shape all of which were first class.Appreciated fridge & kettle in our room
Leisure
8/10
Excellent
09 Jul 2023
constance
Well located in the central shopping area and a beautiful 10minute walk through the shops and treelined pathway to the lake.
Leisure Partner
10/10
Exceptional
18 Feb 2023
JANOS
The bathroom smelled bad. The staff was friendly and helpful.
Outside parking is a disaster. The guy that owns the parking lot is a jerk. Külső parkolás katasztrófa. A parkoló tulajdonosa barátságtalan és durva.
Business Self
8/10
Excellent
19 Oct 2022
Judit

A fiam jol erezte magat, es ez a lenyeg

Csak egy ejszakat voltunk.
A ki jelentkezest meg hoszabitotuk delutan 2- ig.
A fiam- nak tetszett a medence , es a meleg vizes ulo medence
Friends_and_family Family
10/10
Exceptional
29 Jul 2022
Brent
Very nice hotel in town a 7 min walk to lake Hevis
Leisure Self
8/10
Excellent
06 Jan 2022
Arik
Good stay. Very good SPA.
Friends_and_family Friends
10/10
Exceptional
14 Sep 2021
Dermival
Excelente!
Leisure Family
4/10
Poor
16 Sep 2019
Desiree

Very unhelpful and unfriendly.

Nice hotel.

Staff are not particularly friendly. Perhaps it is a cultural thing, but they staff don't smile and look rather sullen. They are not particularly helpful either and most don't speak English.

I had paid extra for dinner and as I am a vegan I asked for a vegan option and was told that they don't do anything separate for vegans and I would just have to do with their buffet which is 98% vegan unfriendly. If they could have stuffed the fruit with meat, I'm sure they would have. The food consisted of loads and loads of different meat dishes and a little lettuce, tomato and a mushroom salad. That was the sum total of vegan food.

With the exception of one waiter, none of the staff speak English in the dining room

As for the massage...if you like an oil rub and you find it relaxing, the I suppose it is okay. The woman doing the \"massage\" knew nothing about muscles, pressure or how to apply it.

A back and head massage converted into a rub of shoulder blades that went nowhere near your back or head.

I stopped the massage halfway through but was still charged.

If you leave your room later than 10.30, don't expect your bed/room to be serviced. The hotel is clean and pleasant but don't expect too much in terms of service.
Self
10/10
Exceptional
06 Aug 2019
Kornelia

Brilliant!

Lovely hotel, great location. Fantastic food! Enjoyed by the whole family.
Friends_and_family Family
8/10
Excellent
21 Jul 2019
Yana

Second Time Around

This is my second stay at this hotel. Location is good, and the service is courteous. The only disappointment this time around was food. It was not as nearly good as before.
Friends
6/10
Pleasant
19 Jul 2019
Verified traveler
I paid for parking and city tax (theft) and the next morning at checkout I had to pay again the next morning ..... they had no record of me paying and I have a bad habit of throwing away receipts.
Leisure Family
10/10
Exceptional
16 Jul 2019
Emeric

Place to come back for longer period

Wonderful holiday place and nice hotel with good food
Family
10/10
Exceptional
10 Jul 2019
Petra
Food was excellent, very nice reception desk
Friends_and_family Family
10/10
Exceptional
30 Jun 2019
Verified traveler
This Hotel is walking distance from lake Hévíz. The hotel is pretty from the outside and looks new inside. The food was good. The room was nice, we enjoyed our stay.
Leisure Family
8/10
Excellent
04 May 2019
Erez

Very good spa hotel

Very good spa hotel
The best location
Friends
4/10
Poor
23 Mar 2019
Phillip

Worst Hotel I have ever stayed at, do not book

I was looking forward to a 4* Spa Hotel for my wife and our son. When i called the Hotel to arrange something the receptionist was really rude. When we checked in again the man behind the reception was again rude showed no customer service what so ever.

The food was terrible and we had to pay for our own drinks even the table water.

The rooms were nice but the A/C / Heating was really noisy and the curtains where no point being there as they didnt cover past the bottom of the window seal.

Communal areas are all nice.

Again on the last day to check out I went to ask to settle my bill and had to ask 3 times to show me my invoice before I paid. He kept just telling me the price, and again did not ask about our stay, say good morning / afternoon or even smile.

I would not reccomend this hotel to anyone unless you have money to waste for a supposedly 4* hotel. I would say it was more of a 2/3* Hotel with a 1* service.
Family
10/10
Exceptional
06 Mar 2019
Ben

Great for a a weekend away

Fantastic hotel, amazing buffet selection
Family
8/10
Excellent
29 Jan 2019
Verified traveler
The hotel was quite nice and is located in the center of Heviz. The breakfast was quite good as was the dinner I took on the half board option. The only negative I had was the underground parking, the card scanner failed often and the spaces were too small.
Business Self
10/10
Exceptional
23 Dec 2018
Nijole

Very nice staff, clean and comfortable rooms,

Very beautifully decorated hotel,staff are very responsive, clean hotel.In walking distance to thermal lake in Hévíz. breakfast,dinner was OK,opening hours of wellnes is perfect (from 7a.m. to 10 p.m)”,Really nice hotel with very helpfull staff
Friends
8/10
Excellent
18 Oct 2018
Verified traveler

Pleasant spa hotel

Very nice spa hotel in a very nice resort. Good location and service.
Good breakfast and dinner buffet.
All is well, only the jacuzzi a little small for the size of the hotel.
10/10
Exceptional
15 Aug 2018
Kornelia

Great hotel, fantastic location

Fabulous location, excellent family friendly hotel. Great, friendly staff. Can only say good things about it. We’ll definitely be back.
Family
10/10
Exceptional
26 Jul 2018
Mervyn
The upgrade room we were given was amazing
Partner
8/10
Excellent
23 Oct 2017
monika

Time to relax

Great locatin,close to the lske.nice hotel.personel does speak poor english,otherwise very friendly. Food ok, but not so many different things to eat. Bathroom shoul be renewed. Massage we took was really bad,not a massage at all.
Family
10/10
Exceptional
17 Aug 2017
Verified traveler

Great place to stay at

Great place to stay at. Good placed.
Clean room and very big
10/10
Exceptional
15 Jul 2017
Anna

Best hotel in Heviz

Excellent location, friendly staff. Comfortable and spacious rooms. Breakfast is delicious. Would recommend it to anyone who wants to enjoy Heviz.
8/10
Excellent
19 Oct 2016
Verified traveler

Good place to stay

Rooms , spa and breakfast were exelent
Its enogh for review
--------------
6/10
Pleasant
20 Jul 2016
Reta

OK jusr for one night stay

This hotel was OK just for one night stay during our vacation trip.
6/10
Pleasant
13 Jun 2016
Verified traveler

Nice getaway

Hotel is conveniently located near the thermal lake. There's also plenty of restaurant and cafes along the street and shopping if you want to do that. Small little town full of friendly people and tourist.
Partner
8/10
Excellent
26 May 2016
Carl

Liked it but could be improved.

Arrived just before 9PM and was told Hotel Restaurant was open and would happily provide a meal. However Restaurant closed whilst we drove around the block to park the car in secure parking. Little Restaurant just up the road was very welcoming, with great service and good food. Hotel generally good and for the price was a bargain. However on the down side aircon did not seem to work in either of the rooms we booked and getting hot water to fifth floor took some time. There was nothing bad about the place but at the same time there was nothing that made it great. I would not shy away from staying here again.
6/10
Pleasant
19 Jul 2015
Cathal

fine... worthy of 3*, maybe...

awful first impression as the woman who checked us in was extremely rude. when we got to our room (for 3 people) the single bed was unmade. we found bed clothes and dressed it ourselves. the shower (or toilet) had also leaked across the bathroom floor. there was no cutlery or delpth in our kitchen whatsoever. (we were never going to cook/eat in our room and so never asked about it). after our poor experience at check-in we decided to do it all ourselves rather than speak to the woman at reception. from there it was fine. decent breakfast with friendly staff. gym is quite poor, but at least the hotel has a gym. the hotel is in a really good location though. overall it's fine, probably worthy of 2-3*.
Family
8/10
Excellent
03 Jul 2015
Konrad

Worth to be here!

Very nice hotel, however would rate it as a strong 3 stars.
The room was spacy, more than 30 msqr. Some refreshment would be good to make eg. Bathroom.
Overall very well placed, in the center of Heviz
Family
4/10
Poor
03 Jul 2015
Verified traveler

Do not expect too much

It is not what one expects from a 4 star hotel. The beds were far too soft, room was not dirty, but it also was not clean, the air in the room and the lobby was stale, air condition did not function, coffe was the worse ever.

The hotel has excellent position in the center of Heviz and close to the lake.
Family
8/10
Excellent
27 Apr 2015
ATILA

great stay

great location very nice place and amenities and friendly staff
Family
6/10
Pleasant
26 Aug 2014
Travelling Liz

Not a 4 star hotel!

The location, comfort and decor was very good, and the reception staff were polite and helpful. However the hotel was let down by the so called \"restaurant\" - the buffet breakfast and evening meal was very poor in variety and quality of food and the unhelpfulness of the staff. There was no late night bar or room service. Go there with low expectations.
6/10
Pleasant
03 Apr 2014
Timothy

Good value to money in beautiful location

Wonderful but not excellent. Reception staff does not speak English very well.
10/10
Exceptional
02 Jun 2011
Maria

Palace hotel heviz highly recommend

Fantastic hotel, great food, staff friendly, great food, spa and pool lovely, great food, can't wait to go back. No kettle in rooms so take your own. Great food!!!
Partner
6/10
Pleasant
14 Aug 2010
Päivi

Palace Hotel Heviz - only in German

Persons at the reseption do not speak English, only German. Communication in English like getting any information, making masage reservation etc is totally impossible and frustrate. Parking place at the garage given to you is probably occupied because they are not supervised and it is hard to explain the problem at the front desk. On the other hand, some waiters speak fluently English. Breakfast buffet is good. Beds and pillows are confortable and give you a good sleep. Remeber to hang on Do-not-disturb, otherwise you are woken up early in the morning by the house keeping without knocking the door.
8/10
Excellent
18 Jul 2009
Rena

Nice new hotel

The hotel was brand new and was very spacious and good quality. Surpised to find a stove top and fridge. Would be a good place for a family. The beds were not the most comfortable, but everything else was fine. Location to the thermal lake was excellent and pool area was quite nice and unexpected. Balcony's were a good size and nice to sit out on and sip some wine after a day at the lake.
4/10
Poor
13 Jul 2009
Maggie

Not for the solo traveller.

Maybe this hotel would be ok if you were there are part of a couple or in a group. The communal areas were very nice. I went as a solo traveller and i would not recommend others to do so. My room looked like it had not been cleaned since the place opened. I was given dirty towels. I was pushed to the back of every queue and the staff seemed to not want to deal with me. The room i was put in was tiny with no balcony, although it faced directly onto 18 rooms with balconies so i had to keep my curtains shut! From my room it was impossible not to see that some of the empty rooms were much nicer than mine! I asked if i could be moved. The woman said yes but only if i would pay the extra. I said that would be fine but when she checked her computer she realised i had already paid more than the full double room rate and on that basis refused to move me! I was in Hungary for 1 month and this was BY FAR the worst place i stayed including several hostels. The town is nice though!
10/10
Exceptional
30 Jul 2026
Timea
Väldigt hjälpsam och trevlig personal, bra läge, mitt i smeten. Utmärkt även för barnfamiljer.
10/10
Exceptional
05 Jun 2026
Kenneth
allt bra, speciellt personal frukost
Self
8/10
Excellent
26 Mar 2026
Thomas
Paradies für Rentner die günstig wellnessen und vom Alltag abschalten. Für kurze Aufenthalte aber auch für Grschäftsreisen sehr zu empfehlen. Tolles reichhaltiges Frühstücksbuffet
Business
8/10
Excellent
07 Aug 2025
Hans T.
Sehr schönes Hotel, sauber und gepflegt. Gut gelegen im Zentrum. Unser Zimmer war super, sehr geräumig (ca. 27 m²) und hell, mit Kühlschrank. Einziger Negativum, dass die Abluftventilatoren im Bad brutal laut sind. Die Aufzüge sind leider auch etwas klein. Wir haben Halbpension gebucht, das Essen war reichhaltig, vielfältig und viel Auswahl. Personal war freundlich und hilfsbereit. Es waren echt ein paar schöne Tage hier.
Leisure Family
10/10
Exceptional
04 Jul 2025
Steffen Franklin

Fantastisk

En super god oplevelse at bo på dette hotel.
Friends_and_family Family
10/10
Exceptional
02 Mar 2025
Fadil Andrea
Vom Empfang bis zur Abreise hat alles wunderbar geklappt und wir haben uns willkommen und wohl gefühlt.
Das Zimmer hat den Ansprüchen entsprochen und war bei unserer Ankunft bereits bezugsfertig.
Die inkludierte Halbpension hat sehr viel geboten und war abwechslungsreich.
Personal sehr freundlich!
Der Wellness Bereich ist ganz toll
Alles in allem ein schöner Aufenthalt!
Leisure Partner
10/10
Exceptional
13 Feb 2025
Gabrielle
Hilfsbereites Personal, gemütliches Zimmer,
sehr gutes Frühstück und Abendessen. Sehr schöne Umgebung. Wir haben uns sehr wohl gefühl und kommen auf jeden Fall wieder.
Leisure Partner
10/10
Exceptional
12 Jun 2024
Gerda-Marie
Fassade wird derzeit renoviert, im Hotel war davon aber nichts zu merken.
Leisure Partner
10/10
Exceptional
20 May 2024
Volker
Es war wieder ein sehr schöner Aufenthalt. Das Personal ist sehr freundlich und aufmerksam. Frühstück ist reichlich und das Abendessen lässt kaum Wünsche offen. Wir kommen gerne wieder. Besonderer Dank geht an Andrea, Attila, Thomas, Ursula, David, Edina, Anita. Severin hat wieder wunderbar gesungen. Gern hören wir seine sanfte Stimme öfter. Ihr habt den Aufenthalt wieder besonders gemacht 😘🤗
10/10
Exceptional
30 Dec 2023
Wolfgang
Wie immer alles Bestens und vom feinsten im Palace in Heviz.
Nur zum empfehlen 😉
Leisure Friends
6/10
Pleasant
20 Dec 2023
Wolfgang
Für den Preis, welchen wir bezahlt haben und für die eine Nacht in Ordnung.
Business_and_leisure Partner
6/10
Pleasant
13 Nov 2023
Joerg

Zimmerrechnung

Die Hotelabrechnung für das Zimmer wurde in Euro verlangt, der Wechselkurs ist dann miserable!
Immer in Forint bezahlen!!!!
Partner
8/10
Excellent
04 Nov 2023
Belinda
Für den Preis war es gut. Frühstück war sehr gur Das Abendessen hat wünsche offen lassen. Z.b.sehr wenig Auswahl bei den Vorspeisen.Leider war am Abend im Ort fast alles zu.
Leisure
10/10
Exceptional
01 Jun 2023
Marliese
Wir kommen schon seit 11 Jahren ins Hotel Palace.
Sehr freundliches Personal. Gutes und abwechslungsreiches Essen. Das Hotel ist in der Fussgängerzone und 5 Min vom Thermalsee.
Leisure Partner
6/10
Pleasant
10 Apr 2023
Verified traveler
The hotel has a good location, few minutes walk away from thermal lake Hévíz. Shops, pharmacy are close by.
Unfortunately we had a problem with our booking via Hotels.com. Rooms are okay, our room was on the 1st floor, over the restaurant, because of this it was very noisy at early morning and during dinner time. For one of us the bed was not long enough (if you are over 190 cm), blankets are short too. The hotel environment and room furniture have the 80's style. It has a continental breakfast with enough options, scrambled eggs could be better. Caffé / bar has nice cocktails and cakes. Staff was friendly, at the reception could be better.
Spa was nice with the pool and jacuzzi, two different saunas and steam room, open longer on the weekend. The hotel is dog friendly with water and food bowl at the entrance. The parking garage has small parking space for bigger cars.
Friends_and_family Family
10/10
Exceptional
04 Nov 2022
Andreas
wir waren mehr als 10x im Hotel Palace, wir fühlen uns dort einfach zuhause.
Im Zentrum, nahe beim Thermalsee und am Balaton.
Leisure Partner
8/10
Excellent
30 May 2022
Heinrich Wilhelm

Heinrich-Wilhelm und Joli

Angefangen vom Einschecken Freundlich und sehr schnell von der Reinigung von Anfang bis Ende sehr ordentlich.Das Fruhstück und Abendessen sehr Umpfangreich und lecker,auch die Bedinung im Hotel waren sehr freundlich und zu vorkommend in allen Bereichen.
Partner
10/10
Exceptional
19 Dec 2021
Elena
Все в целом хорошо. Могла бы быть более разнообразный шведский стол, особенно в вечернее время
Partner
10/10
Exceptional
31 Oct 2021
Laslo
Die Preisleistung war in Ordnung. 😀Der Wellnessbereich ist mittelgroß , dafür ist alles vorhanden .Das Hotel liegt zentral in der Stadt , somit ist alles gut zu Fuß erreichbar.
Leisure Partner
10/10
Exceptional
28 Oct 2021
Edina

Tiszta, nagy szálloda Hèvíz központjában

Csak egy èjszakát töltöttünk itt, egy kirándulás alkalmával. A mi cèlunknak megfelelt. Picike a wellness, de nem az volt az elsődleges, amièrt itt szálltunk meg. Központi elhelyezkedés. Ami kimondottan pozitívum, hogy van fedett, zárt, fűtött garázs
Friends_and_family Family
10/10
Exceptional
24 Aug 2021
Petr
Vynikající hotel, který navštěvujeme pravidelně.

Plusy:
- vynikající snídaně a večeře
- příjemné welness
- krásné prostředí v hotelu

Minusy:
- pomalá wi-fi
- příliš tvrdé postele
- maličká TV na pokojích s mizivým výběrem kanálů
Partner
10/10
Exceptional
17 Aug 2021
Szabolcs

Kellemes és szép hotel, frekventált helyen

A személyzet nagyon kedves. A szobák tágasak, csak sajnos az első napon nagyon büdös ételszag volt a szobákban. A reggeli és a vacsora is bőséges és finom volt. A wellnessben az egyik kolléga barátságtalan volt, nehezére esett mosolyogni, törölközőt nem adott.
Friends_and_family Family
10/10
Exceptional
09 Jul 2021
Jaroslav

Skvělý hotel

Skvělý hotel, výborné jídlo, blízko jezera.
Friends_and_family Family
8/10
Excellent
23 May 2021
Verified traveler
Nice little \"Grand Hotel\", good atmosphere, some of staff takes a while to estimate the guests, the service should be better, good food
Business
8/10
Excellent
20 Oct 2020
Verena
Wir haben 3 Wochen im Palace Hotel verbracht. Das Personal ist sehr freundlich uns Auskunftsbereit. Das Angebot des Nachtessensbüffet ist vielfach fantasielos und es gibt im Abstand immer wieder das gleiche. Ein wenig Abwechslung würde nicht schaden. Das WiFi ist schwankend und fällt immer wieder raus.
Partner
10/10
Exceptional
07 Sep 2020
Gábor

Hétvégi kikapcsolódás

Barátságos hotel a belvárosban, méltó mind a 4 csillagára. Hatalmas recepció készséges és segítőkész alkalmazottakkal. Tiszta, tágas és világos szobák. Wellness részleg nagy vízfelületekkel és csendes napozóterasszal. Pazar és hihetetlen gazdag svédasztalos vacsorával és reggelivel kényeztetik a vendégeket. A pihenés alatt saját teremgarázsba állíthatjuk autónkat.
Kellemesen kipihentük magunkat, köszönjük!
Partner
8/10
Excellent
23 Aug 2020
David
A reggeli elég gyenge választékban és minőségben is. A vacsoráról jobb nem beszélni. Félpanziós ellátást kértünk, de végül nem vettük igénybe, nem hozta a 4 csillagos hotelek színvonalát. Maximum 3 csillagos hotelnek tűnt minden szempontból (az árát leszámítva)
Partner
8/10
Excellent
17 Feb 2020
Verified traveler
Gutes Essen, bescheidene SPA Möglichkeiten, dafür gibt’s aber in der Nähe einen Thermalsee um umgerechnet 18€/Person die Tageskarte (Stand 2.20)
Leisure
10/10
Exceptional
14 Feb 2020
Jaroslav

Náš oblíbený hotel

Skvělá volba. Hotel blízko jezera s menším wellnes a skvělou kuchyní.
Partner
10/10
Exceptional
12 Feb 2020
Jaroslav
Skvěly hotel s wellness.
Partner
6/10
Pleasant
08 Feb 2020
Tarja H

Sopii liikunta rajoitteisellekin

Rauhaisa hotelli aivan keskustan palvelujen äärellä, ruokapuoli aivan loistava,laktoositontakin löytyi, spa osasto riittävä, huone hyvin tuuletettu, kiva pieni keittiönurkkaus teki huoneesta kodinomaisen, myös kuntosali oli iso plussa. Tullaan uudelleen vammaisen poikani kanssa.
Friends_and_family Family
8/10
Excellent
06 Jan 2020
Verified traveler
Alles ist okay aber wellness bereit ist ein bisschen zu klein
Leisure Friends
8/10
Excellent
11 Dec 2019
Ilona
Welness részleg kicsit kicsi.
Friends_and_family Family
8/10
Excellent
16 Nov 2019
Verified traveler

Good!

Good location, clean facilities, and nice service.
Especially the wine served in the restaurant was good and not too expensive as it always is in hotels.
Self
6/10
Pleasant
06 Nov 2019
Tatiana
в общем неплохо
Friends_and_family Friends
10/10
Exceptional
07 Oct 2019
Vitaly
Останавливаемся не первый раз здесь .Соотношение Цена-Качество лучше и НЕ НАДО . КЛАССНОЕ питание и процедуры , особенно Нам понравилась \"Грязь\" .
Partner
8/10
Excellent
20 Sep 2019
Malina

Nice place

Nice place , nice experience. Perfect for a business trip
Business Self
10/10
Exceptional
02 Sep 2019
Zsuzsanna Krisztina

Nagyon jó helyen van

A szállás kellemes , kényelmes ágyak, nagyon jó helyen van. Vacsora, reggeli 4 csillagos szállodának megfelelő.
Family
8/10
Excellent
02 Sep 2019
Verified traveler
Posizione centrale.
camera grande con bel bagno grande
Centro Wellness piccolo ma funzionale e pulito
Ottima la cucina
Partner
2/10
Poor
30 Aug 2019
Elisabeta

Pessimo

Camera sporchissima...piena di polvere.
Per 7 giorni la doccia mai pulita..e le lenzuola mai cambiate...pensate un 4 stelle.
La colazione senza cornetti..solo del salato.
Personale in sala che non parla le lingue ..solo russo e tedesco
Non tornerò e non raccomando mai a nessuno ..
Partner
10/10
Exceptional
30 Aug 2019
Verified traveler
Alles einwandfrei. Frühstücksbuffet top für jeden etwas dabei. Personal sehr entgegendkomment und sehr nett
Leisure Self
10/10
Exceptional
21 Aug 2019
Petr

Palace Hotel Heviz

Skvely hotel, jednalo se o nas asi sesty pobyt. Vynikajici snidane a vecere uspokoji obrovskym vyberem opravdu kazdeho. Hotelove wellness je luxusni, obsluha prijemna a uz ted se tesime na dalsi pobyt pristi rok.
Partner
10/10
Exceptional
17 Aug 2019
Geneviève

Idéal pour un séjour relaxant

Le spa et la piscine sont très agréables et propres. Les massages disponibles à l'hôtel sont de bonne qualité. La chambre est spacieuse et la literie confortable
Partner
8/10
Excellent
11 Aug 2019
Helmut

Schönes Hotel in zentraler Lage - inkl. Thermalsee

tolle Lage, sehr gutes Preis-/Leistungsverhältnis, freundliches vielsprachiges Personal,
10/10
Exceptional
24 Jun 2019
Zsolt

Palace Hotel Hévíz egy jó választás

szálloda elhelyezkedése jó, minden közel van, személyzet kiváló, étkezés kiváló, mélygarázs szűkös,
10/10
Exceptional
14 Jun 2019
zeev

ביקור בגן עדן עלי אדמות

לפי הסיפורים והאגדות ששמענו על המקום הנפלא הזה , ציפנו לדבר טוב , אבל כאשר היגענו ונוכחנו לדעת שמה שאמרו זה המעט של המעט ,או יותר נכון על קצה המזלג . המקום ממש גן עדן , שקט אוטנתי , בתים ובתי מלון ציוריים שרואים רק בסרטים ואו בחלומות .
הגענו למלון ביצענו צק אין מהיר קיבלנו חדר מהמם כ 30 מ'ר עם מרפסת , כולל מקרר כיריים חשמליים , מיטה זוגית ענקית ממש כייף .
ירדנו לאגף הספא הכולל בריכת שחיה מדהימה ביופיה עם אורות וצבעים משגעים ומסביב הגקוזי וחדרי הסאונות .
הגענו לחדר האוכל שם הוגשה ארוחת ערב עם מבחר עשיר , שווה כל שקל .
למחרת יצאנו לאגם המפורסם בעל יכולות הריפוי כפי שמסרים , ושם זה ממש גן עדן עלי אדמות , כל הגן הענק מטופח ונקי , הכל טובל בירק ופרחים בקיצור מקום שאין חשק ללכת ממנו. לדעתי כל בן אנוש חייב לבקר שם לפחות פעם בחיים .
Partner
8/10
Excellent
28 May 2019
Pierre
Prix correct Bon service le petit spa dans l'hotel
10/10
Exceptional
27 May 2019
Verified traveler
Sehr gute zentrale Lage im Centrum!

Ein Manko sind die Tiefgaragen-Stellplätze!! Leider sind diese viel zu eng bemessen. Ich fahre einen SÜV und musste 2 x den Stellplatz wechseln, weil bei der Breite von jeweils 1,90 - 2,00 Meter eine Ein- und Aussteigen nicht möglich war.
Leisure Partner
10/10
Exceptional
27 May 2019
Magdalena
Hotel położony w centrum, przy głównej ulicy. Pokój był czysty i przestronny. Smaczne jedzenie. Miła obsługa. Możliwość skorzystania z parkingu w garażu.
Partner
8/10
Excellent
21 May 2019
Marina
В целом не плохой отель. Завтрак и ужин (шведский стол) понравились. Относительно смены постельного белья: за все время пребывания ( 5 дней) не поменяли ни разу. Один раз (после обращения к горничной) были заменены наволочки. Спа центр в один из дней (13.05.2019 ) был закрыт на весь день и на следующий день вода в бассейне была +22 градусов, так что воспользоваться им не удалось.
Partner
10/10
Exceptional
04 May 2019
Verified traveler
Location, Restaurant, sehr hilfsbereit,Preisleistung
Friends_and_family Family
10/10
Exceptional
22 Apr 2019
Jaroslav

Náš oblíbený hotel v Hevízu

Do hotelu jezdíme několikrát ročně. Skvělý poměr kvality a ceny. Výborné jídlo, ochotný personál. V centru a blízko lázní. V hotelu je k dispozici bazén, sauny a vířivka. Doporučuji.
Family
8/10
Excellent
20 Apr 2019
Gottfried
Garagen Preise waren Nicht wie angegeben 2300Forint,bezahlt 2500 Forint pro Tag.Ist nicht viel aber nicht wie angegeben.Teppich imZimmer sehr staubig und die Betten wurden nicht ordentlich gemacht,schlampig!!!
Partner

Location & surroundings

Palace Heviz
Rakoczi Utca, 1-3, Heviz, Hungary

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 36 more nearby hotels

Palace Heviz

92 hotel photos