Ensana Therma Aqua

Hungary , Heviz
HEVIZ, Kossuth Lajos Utca 13-15, 13-15
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50 reviews shown

10/10

Exceptional

13 Nov 2025

Elena

Everything was very good, could not be better

Leisure Friends

4/10

Poor

08 Nov 2025

Alla

The hotel is our dates, room hasnt been cleaned 4 days out of 12 , the food could be improved.

Breakfast menu is same , no variety

10/10

Exceptional

19 Oct 2025

Kirit

Well-managed hotel and good array of food options for the half-board deal. the thermal hotel has a good selection of medical and wellness therapies and my 1-week stay was worth it.

Self

2/10

Poor

26 Sep 2025

Oshrat

We coming for treatment … But waiting for doctor 3 days .. Room was clean but with a lot of insects .. We talking about that this with reception and they explain that insects don’t do nothing …I was afraid that during night time it could come in the ear…The food was not so good and fresh .. Realy this is 3 stars””sanatorium “ for old people

Friends_and_family Family

8/10

Excellent

29 May 2025

elyahu

the shower vould do better, the plastic curtain can be updated

Partner

10/10

Exceptional

09 Jan 2025

Verified traveler

Lovely hotel for a relaxing spa holiday

I had an amazing time at Ensana Thermal Hévíz. The hotel is only a short walk from the lake and right next to a lovely park/forest. I had a room overlooking the park and the lake which was nice. The hotel has great facilities, and a large selection of both wellness and medical spa treatments. Staff were very friendly, helpful and professional. The food was nice and they had some vegetarian options and lighter/healthier meals too. The hotel also offers exercise classes during the day and social events most evenings. The only thing thing i didn't like was when they decided to drill holes into the ceiling in the spa area while it was still open and guests were still in the pools. I felt it could have been done outside of spa opening hours instead as it created a lot of noise and guests had to walk through debris falling from the ceiling. Overall I really enjoyed my stay and i will definitely be back.

Self

10/10

Exceptional

27 Aug 2024

Melody

It was very relaxing.

8/10

Excellent

29 Dec 2023

VALENTIN

Perfect pools and saunas!

Leisure Family

6/10

Pleasant

25 Oct 2023

Nelly

Very bad experience!

We were at the Ensana Heviz hotel from September 25 to October 8.
. The location of the hotel is not bad. The pool area is laid out normally. Good breakfasts and dinners. The staff is mostly polite. But The furniture in the room is very old and needs updating. Very poor room cleaning. The carpet on the floor was so old and dirty. The balcony was not clean.
At the hotel, my husband and I took 14 procedures each, considering that these packages of more than 10 procedures should be at a discount. But we paid for this before leaving and realized that we did not have any discounts and the price for these procedures was greatly increased. The price for 1 procedure is almost 25 dollars. This is incredible! This is a clear deception that we did not expected! Unfortunately we will not go to this hotel again.

Partner

10/10

Exceptional

09 Feb 2023

Sergej

Nice hotel with wonderful healing water

Nice hotel with wonderful healing water from the lake nearby. Very pleasant friendly staff, and everywhere - at the reception, in the restaurant, in the wellness area. The thermal water in the healing pool is changed every day.

The thermal pool is only open until 7pm. The rest of the pools and sauna are open until 9pm. This is especially limiting if you plan walks or excursions during the day, and in the evening there is not much time for pools and saunas.

How to improve: I'm sure all the guests would appreciate it, if the opening hours were extended by at least an hour, until 8pm and 10pm respectively.

Spacious sauna area. Great big finnish sauna. What is unpleasant - the sauna is full-textil zone. We understand different opinions. But when people come to sauna in the same swiming suits they used a few minutes ago in thermal pools - it is really unhygienic and unhealthy for those people and other sauna visitors.

How to improve: It would be much more convenient, if sauna is textil-allowed a half of the day, and textil-free afternoons.

Nice restaurant. Good variety of dishes. The taste of food for dinner can differ markedly - one day everything is delicious, the next day all the dishes look very attractive, but they taste like nothing. No idea why.

For breakfast, the assortment is not bad, but absolutely the same, always. It gets boring after a few days.

How to improve: if the chefs could add some variety to breakfast, it would improve the whole experience a lot.

Partner

6/10

Pleasant

12 Sep 2022

albert

שירות בינוני

מלון ברמת 4 כוכבים לא מתקרב לסטנדרט מעלית 1 עבדה מתוך 3 במשך שבוע .טיפולים יחסית יקרים אם פיספסת טיפול גם אם הצדק איתך אין אוזן קשבת .
נצמדים לתקנון לא בשביל אנשים מתחת ל60

Friends_and_family Friends

8/10

Excellent

13 Apr 2022

Diane

Most staff new English it would be helpful and more international if more more spoke English or better English. I loved the restaurant I always have is the reason why I returned to this hotel. The pools and baths are always very clean and I enjoy the surroundings.

Leisure Family

10/10

Exceptional

18 Aug 2021

Susan

Wonderful hotel with fantastic meals

Our stay at Ensana was absolutely great! Comfortable rooms immaculately clean, soft towels, robe etc. to use on premises. Balcony with very nice view. Great service everywhere.
Buffet style breakfast and dinner were always excellent, delicious with huge variety. We had a fantastic time with my Mom.
Oh the pools are great, I used the sauna and also got a Thai massage. Five stars on everything.

Friends_and_family Family

8/10

Excellent

26 Jul 2021

Verified traveler

By the pool no bar for freshly beverage!!!

Leisure

10/10

Exceptional

07 Jan 2020

Verified traveler

Clean, breakfast amazing, staff friendly, room huge

Leisure Partner

6/10

Pleasant

20 Sep 2019

Sophie valerie

The bath where great. Food was horrible.

Partner

10/10

Exceptional

22 Jun 2019

Michael

Relaxing short break

Very relaxing and enjoyable short break. We would like to go back again sometime soon and maybe stay a little longer next time.

Friends

8/10

Excellent

03 Sep 2017

lana

Nice resort for older people

Very nice hotel, beautiful service, great food. Beds are awful, too hard. Nice area and surrounding

2/10

Poor

31 Jul 2017

Verified traveler

Stay away

They did not have my reservation ready upon my arrival. It took approx 45 min to locate it even though I had the reservation email. The staff were both rude and I saw no sense of urgency to locate the reservation. The rooms were adequate size, but the beds were hard and low quality.

8/10

Excellent

02 Jul 2017

Sandra

An unforgettable experience.

An amazing and relaxing but uplifting experience for a first-time wellness thermal spa user from the New World! Good facilities. Choice of many pools and treatments or just relax and enjoy the outdoor pools. Dinner buffet included with many choices. Heviz is delightful. Didn't want to leave. Really recommend this hotel.

10/10

Exceptional

03 Jun 2017

Anthony

Heviz joy

A lovely hotel- very relaxing; friendly and welcoming staff; wonderful spa facilities; a great breakfast and surrounded by a beautiful Country and area. We really enjoyed our stay and will return.

Partner

2/10

Poor

24 Jan 2017

Verified traveler

Bad experience

When I arrived they did not have the room I purchased on Expedia (an upgraded room with a lake view). I was contacted by the hotel manager who told me they would refund me the difference, which is fine and all, but I chose this hotel specifically because I wanted a view of Heviz from my room and that didn't really fix the issue. Also, the TV in my room didn't work. Oh and we had lunch from the restaurant buffet and about 20 minutes later my girlfriend threw it right up.

10/10

Exceptional

22 Oct 2016

Gerry

excellent Spa

As other reviewers have said before the hotel is a little old around the edges however I do not think this in any way will detract from enjoying a stay there. The hotel spa facilities are first class. There is a wonderful heated pool outside and thermal pools inside. I would rate the food as very good and did not understand some of the previous comments made . There is a very varied range of food available to suit any taste. Staff were very attentive to any requests made. I would recommend the hotel to anyone who wants good value and a relaxing holiday. My only concern was the very slow internet but otherwise I was extremely satisfied and would have no hesitation in returning to the hotel in the future.

8/10

Excellent

21 Aug 2016

Verified traveler

A very relaxing stay.

We had a very pleasant stay. Rooms were clean, food delicious there were plenty of gluten free options for my partner. Gluten free options were not displayed at breakfast but staff were very helpful and checked for gluten free options. View was beautiful from the balcony of the room. Spa facilities were great and very clean. We would definitely visit again. Thank you.

Partner

10/10

Exceptional

16 Aug 2016

Charles

Hungarian Sausage

Great place, staff was kind and on point. Great breakfast included

Partner

4/10

Poor

20 Jun 2016

Rosemarie

Great stopover to Budapest

The hotel was great e.g sulphur spas and sauna
The evening meal and service was wonderful made more so by the Hungarian violinist and female keyboard player
PLEASE NOTE THE FOLLOWING
Hotels.com stated that Parking was FREE.......untrue !!!
The hotel staff stated that they have had this problem many times before and Hotels.com should realise this..... We were charged extra for parking
ALSO ....bed mattresses were hard and thought to be of foam

Partner

10/10

Exceptional

03 Sep 2015

ROBERT

Wonderful Place

Absolutely Perfect.
Excellent spa services.
Breakfasts & dinners inc. and one of the best hotel buffets I have had, much better than many restaurants I went to. You actually look forward to meals.
Wifi worked most everywhere. Ample parking. Older but very well maintained nice property. Good location.

8/10

Excellent

03 Jul 2015

michael

Heviz

Travelled to heviz for the hot springs. They were wonderful, and the Danubius spa and facilities were really nice.

Family

10/10

Exceptional

18 Jan 2026

Josef

alles zur vollsten Zufriedenheit

Friends_and_family Friends

10/10

Exceptional

06 Nov 2025

László

Perfekt

Self

8/10

Excellent

03 Oct 2025

Kristian

Bott här många gånger, allt som allt ett välfungerande bra hotell. Skulle jag klaga vore det frukosten; trängsel, och superlångsamma kaffeapparater, köer vid dessa hela tiden.

Partner

10/10

Exceptional

03 Aug 2025

Kasper

Afslapning

Super lækkert hotel med halvpension fantastiske bade og god stemning

Partner

10/10

Exceptional

25 Jun 2025

Emma

Super bra service fint hotell och lugnt.

Partner

10/10

Exceptional

21 Jun 2025

Sabine

Wunderbare Tage

Partner

10/10

Exceptional

17 Apr 2025

Robert Oliver

Avkopplande

Superskönt

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Peter

Tolle Retro Architektur

...sehr freundliches Personal, die qualitätsvolle Architektur und Ausstettung des Hotels wird geschätzt, Tolle Buffets. Wunderbares Wellnessareal.

Partner

10/10

Exceptional

16 Jun 2024

Kristian

”Stamkund”

Bott 8 gånger, ett bra hotell helt/enkelt. Givetvis finns utrymme för förbättringar. Ofta har en av tre hissar varit ur funktion. Kaffeapparaterna är för få, köerna blir långa. En separat för bara tevatten skulle hjälpa. ( en billig lösning)
Sammantaget en stark 4:a av 5 möjliga.

Partner

10/10

Exceptional

26 Mar 2024

Zoran

👍

Leisure Partner

8/10

Excellent

30 Aug 2023

Ladislau

Medizinische Dienstleistungen sind nur zu empfehlen. Die Thermalbad Behandlungen sind pünktlich und professionell durchgeführt.

Leisure Family

8/10

Excellent

14 Jun 2023

Eva Gunilla

Bara en snabb övernattning innan vi skulle vidare

Friends_and_family Family

10/10

Exceptional

16 Apr 2023

Sabrina

Toller Saunabereich, gute Parkmöglichkeit,
Zentrale Lage. Zimmer sind ruhig . Sehr gutes Preisleistungverhältnis. Kostenlose Bademäntel? Pooltücher und Saunatücher.
Günstige Getränkepreise.

Leisure Partner

8/10

Excellent

16 Oct 2022

Kerstin

Kurze Wege, gut versorgt...

Leisure Family

10/10

Exceptional

20 Jun 2022

Timea

Kényelmes,kiváló fürdőszolgáltatásokkal és konyháv

Évek óta családilag ,idős szülőkkel visszajár unk ide.A medencék tágasak,sokfélék.
A konyha remek,egészséges ételekkel.
A személyzet barátságos.
Ami nem tetszett,a hátsó kertben lévő kis meleg termálmedence bezárása.Egyik fő ok,ami miatt még odamentünk,reméljük átmeneti a bezárása.

Friends_and_family Family

8/10

Excellent

27 May 2022

Kristian

Mycket bra hotell

Mkt bra hotel, precis det som behövs. Enda önskemålet vore en flaska vatten på rummet.

Friends_and_family Friends

8/10

Excellent

25 Nov 2021

Iurii

Спокойно, комфортно прошли курс оздоровления!

Отлично подлечились! Отель в стиле добротного санатория! Снаружи здание советское, внутри полностью реновированное, хорошая лечебная база, питьевой источник, настоящие термальные бассейны с водой из озера! На само озеро стоит сходить разок для отметки: снаружи холодно, а внутри куча народу, в отеле та же вода бесплатно и с комфортом!
Питание вкуснейшее, в приоритете здесь мясо, но одно-два блюда из рыбы тоже есть. И сам шведский стол вроде небольшой, четыре-пять видов мяса-рыбы, три-четыре гарнира, (зато каждый день новое меню), два вида вкуснейших супов, десерты, мороженное, салаты, сыры, закуски! Плюс 2 кг к концу отпуска ))
Жили на 7 этаже с видом на озеро, красота! Номер супериор. Брали велосипеды, ездили на экскурсии с 1000 дорог при отеле. Понравилось.
Лечили суставы, попутно улучшилась кожа как-то изнутри, думаю питьевая вода сработала!
Спасибо отелю!

Friends_and_family Family

10/10

Exceptional

03 Nov 2021

Eva Gunilla

En snabbresa till Hewiz

En toppenvistelse med barnbarn. Bad och rum helt ok. Rent och snyggt. Maten mycket god. Men personalen i receptionen bör gå charmkurs för de ler inte något.

Friends_and_family Family

8/10

Excellent

27 Oct 2021

Nicolas

Hotel SPA non nuovissimo ma globalmente OK

Hotel SPA, un puo vecchio, ma globalmente OK.

Business

10/10

Exceptional

30 Aug 2021

Timea

Tágas ,tiszta wellnessrészleg.

A szálloda wellnessrészlege tágas,tiszta.Másodszor jártunk itt,felfedeztünk még egy külső,hangulatos termálmedencét is az ősfás parkban.
A személyzet figyelmes,udvarias.
Negatívum a parkolás magas ára,és a bárban fogyasztható italok szintén magas ára.
Kellemes meglepetésként ért az ajándék pezsgő bekészítése,mivel aznap volt a szülinapom.

Friends_and_family Family

10/10

Exceptional

09 Aug 2021

Rozalia

super

super hotel a fantasticky personal. Welness sluzby na jedničku. Hotel čerpá vodu z jazera Hévíz, takže termálna voda je aj v hoteli, čo je úžasná výhoda.

Partner

8/10

Excellent

04 Aug 2020

Verified traveler

수영장과 사우나가 있어서 좋습니다.

Friends_and_family Friends