Name: Shangri-la Ningbo
Address: 88 Yuyuan Road, Jiangdong District, Ningbo, 315010, CN

8/10

Excellent

01 May 2026

Joseph

Breakfast buffet was very good. Wide choice of local and western food.

Room was slighly dated, but still very clean and comfortable.

Close proximity to mall which also offered a wide variety of dining choices.

Partner

10/10

Exceptional

15 Apr 2026

Jeremy

Good solid choice of hotel if staying in Ningbo. Breakfast is very good, rooms very good. Would and have recommended to others.

Partner

8/10

Excellent

06 Nov 2025

KHOA

The staff services was pretty decent, but the hotel itself is quite outdated. The location itself is good near some shopping centers and restaurants.

Business

10/10

Exceptional

18 Jun 2025

Ferris

Can't wait very nice quiet lovely hotel. breakfast very good

Business

10/10

Exceptional

01 Jun 2025

Colin

Great location, excellent facilities. Room 1630

I’ve stayed here twice now. Amazing location for downtown ningbo. I was upgraded to a high floor river view corner room which was very nice. Swimming pool, gym, sauna, steam room and jacuzzi are all great. The staff are very good - nothing too much trouble. Easy check in and out. They even let my extended family come and join us in the pool at no extra costs. The breakfasts are so good. Noodle bar and lots of international options. I’ve marked down on sustainability as there is still far too much single use plastic throughout the hotel. So unnecessary but the same all over China

Self

10/10

Exceptional

24 Apr 2025

Dawei

Great location

Leisure Family

10/10

Exceptional

24 Apr 2025

Dawei

Very good

Leisure Family

10/10

Exceptional

17 Apr 2025

Beta Yuhong

Mr. Li from the concierge was supper helpful.

10/10

Exceptional

06 Apr 2025

Julia

Nice

10/10

Exceptional

07 Nov 2024

Julia

Great hotel, very nice staff

8/10

Excellent

31 May 2024

Heng

Good river view good location

The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.

Partner

8/10

Excellent

19 Apr 2024

anil

It’s fine been at better sister hotels
Cleaner keeps forgetting stuff for the bathroom either towels or amenities
Good room
Good enough breakfast but always a rush to get food literally

Business_and_leisure Partner

4/10

Poor

18 Dec 2023

Cesar

Room and bathroom needs an upgrade

Business Self

10/10

Exceptional

07 Dec 2023

Cesar

The rooms needs an update

Business Self

10/10

Exceptional

24 Nov 2023

Jennifer

We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.

Leisure Family

6/10

Pleasant

25 Jul 2023

Mark

I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.

Business

2/10

Poor

15 Jun 2023

Steve

Shangri-La is one of my favorite hotel chain in China.
This one is just not the one I imagined.
Very aged restaurant. Need FULL renovation very soon.

The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.

Business Self

10/10

Exceptional

06 Oct 2021

C P Benjamin

2N in Ningbo

Well located and near to Tianyi Square and the Old Bund with lots of restaurants too.

Partner

8/10

Excellent

21 Jun 2021

Basile

Good, clean and well-located

As usual, Shangri La is a safe option in China.

Good:
- Friendly staff, they don't all speak english but they'll find someone who does
- Clean and well located
- Good breakfast
- Damn i love the lobby fragrance of Shangri Las

Could be better:
-King bed was two beds place next to each other. Was still comfy, but had a small gap in between beds
- Not the newest rooms, but clean and spacious

Partner

8/10

Excellent

02 Nov 2019

Terri

Close to a shopping plaza

It was good. No complaints.
It is 10 mins walk to shopping plaza

Friends_and_family Family

4/10

Poor

28 Oct 2019

Verified traveler

Most of the Staff were quite bad to be honest, considering that it’s a ‘shangri-la’ hotel. I mean, seriously, they shouldn’t be working there, at a 3-star hotel maybe, but not there...

Though, 1 staff was quite good and nice, Russian guy Arthur, commended!

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2019

Hai Chuen

Vivian Li provided excellent service. She is a great staff of ours. Great!

6/10

Pleasant

09 Jul 2019

Verified traveler

Hotel is fine for a business trip, however the staff could do with a bit of training when it comes to customer service.

Business Self

10/10

Exceptional

07 Jun 2019

Verified traveler

Excellent hotel, friendly, helpful staff. Large comfortable rooms. Centrally located

Leisure

8/10

Excellent

29 May 2019

joseph

good choice

convenient, well located and clean

8/10

Excellent

29 Apr 2019

Verified traveler

Clean and nice, good service, comfy rooms, a bit old fashioned

Business

2/10

Poor

20 Apr 2019

Verified traveler

Food was old and new mixed, service was poor,cannot use lounge at no cost, I stay in many hotel , the lounge is free

Business Self

10/10

Exceptional

18 Apr 2019

Verified traveler

This Shangrila has amazing river views on the higher floors.
We stayed in a spacious suite on the executive level. The exec. lounge has great evening snacks, happy hour and a great buffet breakfast with the view.
Well equiped health club / gymnasium with a full size lap pool!
The only problem here is they never seem to be able to use 1 my 4 different credit cards. Don't ask me why, but I come here twice a year, it happens every time. The free wifi is also quite a challenge to get connected to, and 100% censored. Please management team, make this simpler, and invest in a VPN. Foreighners are not impressed with the rediculous censorship.
All luxury hotels in Shanghai, Guangzhou, Beijing have fast and functioning VPN wifi, you can too.

Business Partner

8/10

Excellent

27 Mar 2019

SUNG EN JOSEPH

Staffs need more training

The overall stay was fine, except that the reception staff needs more training to concentrate on checking in without being distracted by people who did not line up yet rudely interrupt the process by barging in and ask questions.

10/10

Exceptional

20 Mar 2019

sheila

Staff is amazing, rooms are comfy and good wifi.

10/10

Exceptional

16 Jan 2019

CP

Staff is nice, offered me a free upgrade
Room is spacious and cozy, view is gorgeous.

10/10

Exceptional

07 Jan 2019

Lily

Convenience location, excellent staff and services, especially 28/F VIP Lounge for breakfast, staff provided excellent services.

Leisure Family

10/10

Exceptional

05 Nov 2018

Karl

An ideal hotel in Ningbo

Absolutely wonderful staff, always going out of their way to be helpful. Well-maintained hotel. Good location for most of the unique historical sites in Ningbo. Most of them walkable, if you have the time and energy (perhaps 30-45 minutes one way).

10/10

Exceptional

17 Sep 2018

Verified traveler

Nice

Nice hotel

10/10

Exceptional

07 May 2018

Verified traveler

Good hotel overall

everything in the hotel is perfect, the river view is great, if you want to have dinner outside, need walk almost 1km to the Tianyi square where there are plenty of restaurants there.

Family

10/10

Exceptional

01 May 2018

Verified traveler

Great hotel in Ningbo

First time stay, and it was a wonderful one. Reasonable prices. Would absolutely stay there if coming back in the future.

10/10

Exceptional

25 Apr 2018

Verified traveler

Outstanding

I really enjoyed my stay at the Shangri-La Ningbo. Seven and his concierge team were excellent and assisted me with some reservations and mailing some items for me. Kitty in the lobby bar was very friendly and professional. I will return.

6/10

Pleasant

30 Mar 2018

Verified traveler

Nice hotel, a little older.

A little older than expected. Check in and check out times a little too long. Otherwise OK.

6/10

Pleasant

24 Mar 2018

Todd

Typical Ningbo

Anywhere else Im the world it’s just an average hotel. No one speaks English. Very long check in and check out process. Rooms
Need to be updated. Lounge is nice. Lobby is pretty. Lobster bar restaurant is above average for Ningbo.

10/10

Exceptional

08 Feb 2018

Allen

Food amazing

Good imperial style wit good English speaking staff, great rooms and good views

2/10

Poor

26 Dec 2017

Verified traveler

What happened to Shangri-La in Ningbo?

Terrible experience! Their staff know nothing about their loyalty programs and do not speak english anymore, which is terrible for an international Hotel. Their staff lacks of customer service especially at the lobby. Their Club is not that good anymore, unfortunately! The quality of the food at the club is not good anymore and is not really worth it.
The only possitive thing is their Grill and Lobster restaurant. There, the service and food are good.

Partner

10/10

Exceptional

14 Dec 2017

smar

hotel stay for 2 days

Great staff, clean facilities, near shopping, great view, safe place to walk around.
the room i was in was one of the biggest and nicest hotels i stayed in the month i was travelling.

8/10

Excellent

24 Sep 2017

Darren

Nice hotel, well appointed rooms

Great hotel. Good facilities. Only annoyance was being asked to move rooms mid way through my stay.

8/10

Excellent

23 Aug 2017

Verified traveler

Good business hotel

Good business hotel, great room service food, spa was over priced so did not use.

10/10

Exceptional

10 May 2017

Verified traveler

No nonsense excellent business hotel...

Checked in and attended to by Vincent Li...at reception...a very competent and amiable person...with very good customers service skills ...Ask for Vincent if he is there.The room was upgraded and all of my Golden Cricle details were already in the system.I used the breakfast restaurant and buffet is excellent at 128 RMB tax and service incl.We also used the lobby lounge....which is nice...I would prefer if they had a real honest to do bar...which they have but it is in the Steak house restaurant...which makes no sense...when they have such a huge lobby...still service was first rate.The waitress remembered my choice os aperitif from my last stay in February ...nice touch...All in all nothing bad to report and stay was extremely comfortable...King size bed...good linens....and all works well in the room

2/10

Poor

30 Apr 2017

Mauricio

Not for business stays

I have stayed here many times and it is a fine hotel; however, if you are on business this is not the hotel for you. The lounge which you extra to use is only available from 5:30 to 7:30, not enough time to enjoy it and relax. The good is terrible not much to choose from and it appears they recycle their food for their meals.

4/10

Poor

27 Apr 2017

Mauricio

Good stay if you are not on the executive level

The hotel is very nice and comfortable, but the over all value is not compatible to other hotels in the area. The executive lounge needs much work it is only open from 5:30-7:30, we are getting back to the hotel at 6:30 at the earliest the food is minimal the drinks are scarce. Their services are very expensive as are their restaurants.

6/10

Pleasant

13 Apr 2017

allen

it is a under 4 star hotel

compare with Shingri-la hotel international chain this is not a qualified one, staff needs more training, food needs to be improved, room facilities need to be upgraded.

10/10

Exceptional

06 Apr 2017

Hyeok Sang

Nice hotel in Cidy center

Nice hotel as expected.Close to Tian-yi Square and Lao-waitan (15min walking distance).

Family

8/10

Excellent

05 Apr 2017

Cindy

Nice Hotel close to the city

Rooms are very comfortable, it is clean and tidy, I stayed at 20/F with good view of whole Ningbo city, I will choose this hotel for my next trip.

10/10

Exceptional

20 Nov 2016

Garry

Great Hotel

very comfortable hotel clean rooms and friendly staff

10/10

Exceptional

08 Nov 2016

Ernie

The Staff goes out of their way for international travelers

10/10

Exceptional

16 Oct 2016

Rafael

Excellent Service and Concierge

Very helpful, got us train tickets and car to take us to the station. Good food and location.

10/10

Exceptional

05 Oct 2016

Jean-Noel

Very comfortable hotel

Stayed here a few days. Very good location, close by two rivers and walking distance to Lawaitan.
Comfortable beds and friendly staff.

Partner

10/10

Exceptional

29 Sep 2016

Alex

Great service and the price to match

Great service as always from the Shangri-la. I would say this one is on the pricier side compared to other Shangri-la's we've stayed on our trip. Clean, great rooms.

10/10

Exceptional

09 Sep 2016

Verified traveler

Great location

Well located, comfortable hotel, enjoyable experience

8/10

Excellent

24 Jul 2016

sheila

Not happy about the Horizon Club Lounge

I was not too happy that I had the Horizon Club Lounge and they would NOT let me even take a water out of the HCL. I paid for the upgrade and part of the benefits is the water, soda etc that is available all day. I have never had this happen before.. I don't think I will go back.

10/10

Exceptional

05 Jun 2016

Jancito

Great stay

It was my third stay at this hotel and I was not disapointed. Only suggestion for improvement would be nicer taxis on the premises, like they have in Qingdao.

10/10

Exceptional

15 Mar 2016

b in Ningbo

b in Ningbo

The hotel is wonderful and walking distance to the city center and a large mall and supermarket. Staff were very nice and I enjoyed speaking with them

8/10

Excellent

12 Feb 2016

Carol

Double standards

We enjoyed the hotel except for people who were permitted to be naked in the spa. As an international hotel they should imply health and safety regulations, respect cultural diversity and not permit nudity in the spa area. If I swim in the pool why do I have to wear a cap when people sit in a spa people can be naked - time to act like an international hotel on this policy.

Family

10/10

Exceptional

03 Jan 2016

Ryan

Food was great at the buffet and the Lobster Bar. Great workout area.

10/10

Exceptional

05 Dec 2015

mardo

location in town center

I stayed only one night the hotel is very clean and nice I had dinner in the hotel it was very nice the wine was great

10/10

Exceptional

24 Nov 2015

Brad

Excellent

After a long trip of not so great hotels, I treated myself to the last night in the Shangri-La and it is always a great experience.

8/10

Excellent

21 Oct 2015

Garry

Great Hotel

Great hotel and really good service

Family

10/10

Exceptional

01 Aug 2015

Ulxima

Romantic gateway

Good property.
The breakfast area was the most negative part. Dirty table mats and cheap tools. You would not expect this at a Shangri-La.

8/10

Excellent

28 Apr 2015

Verified traveler

Good hotel
Excellent service.
I had problem with power in my room but they moved me immediately

10/10

Exceptional

16 Mar 2015

Deryk

Horizon Club

I stayed for a week on business, and was very pleased with the hotel. I stayed on a Horizon Club floor, and so had breakfast in the Horizon Club most mornings. The staff remembered not only my name but my food preferences, which was a very pleasant way to start the day. The breakfast in the Horizon Club was nice (I recommend the cucumber juice) but with a more limited selection than the 2F restaurant.

I dined two nights in the Lobster Grill, which was excellent. Nice wine selection, wonderful beef dishes. Thankfully the restaurant was good, as there is nothing within short walking distance of the hotel. A longer walk or a short taxi ride opens up a lot more options.

The pillows are nicer than average. The view from the room was of industrial Ningbo.

10/10

Exceptional

22 Nov 2014

Mitchell Biz Traveler

Among the best in the world

The Shangri-La Ningbo is among the best hotel I've stayed in any where in the world. The staff goes above and beyond the call of duty to make sure you stay is special and memorable. I have bee staying at this hotel since the first week it opened and return back each year. It's home \"far away\" from home.

10/10

Exceptional

18 Nov 2014

Albert

Awesome Luxury Hotel

Great Stay. Unbelievable Buffet!

10/10

Exceptional

19 Oct 2014

Scot

beautiful hotel, up to standard

Beautiful hotel, up to luxury hotel standards.

8/10

Excellent

01 Oct 2014

sheila

Would stay again.

The staff was so friendly, great beds, good internet. Just what you need for a business trip. I will stay here again next time I have business in Ningbo.

10/10

Exceptional

25 Aug 2014

Lyann

Nice Hotel in Cool City

I liked the hotel and would like to explore the city further next time.

10/10

Exceptional

19 Apr 2014

Chops

lovely hotel with amazing views

first stay in Ningbo. was told this was a really nice hotel - it lived up to the reputation and was at a reasonable price too.

10/10

Exceptional

19 Nov 2013

Sue

Wonderful experience

The staff were so warm and welcoming and our room was amazing. We were offered a room upgrade and it surpassed anything I have ever experienced at any hotel.
I will look up this hotel 1st before staying at any other.

10/10

Exceptional

09 Nov 2013

Verified traveler

Good location, River view, Comfortable

Very good experience with warmly reception, delicious food, comfortable room

10/10

Exceptional

17 Oct 2013

Verified traveler

Great hotel, few small problems

Great service generally. Great room service. Fantastic gym. The bar tenders know how to make a martini. Curiously, there is no \"shirt\" option on the laundry pressing list...? They up charge 50% for pressing done in less than 24 hours. And the iron in the room was not in working order.

10/10

Exceptional

17 Jun 2013

Verified traveler

great Hotel

I ordered room service every night, it arrived perfect, good food, warm, great quality. Room was big, very comfortable. I will stay there every time

10/10

Exceptional

28 May 2013

Verified traveler

Loved our stay here!

Amazing buffet breakfast, nice accommodations, helpful concierge. Would definitely stay here again.

8/10

Excellent

10 May 2013

Fabio Maia

Hot choice for Ningbo!

Good location and good hotel to stay in Ningbo. It was a very nice swimming pool, so you can relax a bit before starting your business day.

10/10

Exceptional

05 May 2013

DS

ShangriLa's are always nice and this one is too!

Very nice hotel - love the ShangriLa signature fragrance when you walk in. Shiny and city worthy.

8/10

Excellent

26 Apr 2013

Cushmeister

Great for business

Very comfortable overall stay with good gym facilities, food & wine selection.

8/10

Excellent

24 Apr 2013

Verified traveler

Great hotel, great for business but a little to far away for any restuarnts or shopping. Extremely friendly and helpful staff, would stay there again

8/10

Excellent

26 Aug 2012

Cheryl

Smokin (non)

Asked for a non-smoking room. This one had definitely been smoked in.

10/10

Exceptional

15 Apr 2012

Verified traveler

fantastic hotel, services is the best, food is very good, rate is good too, very good 5 stars hotel

10/10

Exceptional

11 Nov 2011

Torbjørn

Perfect!

This hotel is perfect! Top service, food and everything.

10/10

Exceptional

08 Jun 2011

Armando

Best hotel in Ningbo

Very good service and impressive

10/10

Exceptional

28 Feb 2011

Carlos

Excelent option and not too expensive

the service was excelent and the hotel is very well kept. Everybody greets you witha smile and they are very helpfull on any issue or question you might have. I definetively recomend this hotel.

10/10

Exceptional

22 Sep 2010

Ricardo

Just Excellent!!!!

Everything was just perfect.

10/10

Exceptional

09 Jun 2010

David

Excellent hotel. Rooms were large,

Excellent hotel. Rooms were large, well equipped and functional with stable wi-fi and wired internet. Breakfast buffet is one of the best I've encountered in China. Located relatively close to the raiway station and walking distance to the Ningbo Bund resturant and bar streets. I'll definately stay here again unless the rates jump up as the hotel becomes popular.

10/10

Exceptional

11 Dec 2009

Verified traveler

Excellent!!!!

That where I will always stay when I come to Ningbo. They have my 5-Star stamp of approval all over.

8/10

Excellent

19 Jul 2026

Kwok kin

但房間內有點殘舊！應該要裝修一下。夜間職員的服務比較慢要求提供物資支援要等半小時以上！
希望可以改善一下

Friends_and_family Friends