Name: Radisson Blu Hotel Port Elizabeth
Address: Corner Marine Drive & 9Th Avenue Summerstrand, Port Elizabeth, 6001, ZA

10/10

Exceptional

30 Mar 2026

Christopher

Good

10/10

Exceptional

11 Mar 2026

Sapna

I was in a premium room. There was a beautiful view with plenty of space and amenities. The staff were very helpful and answered my queries about the area. I also had a treatment at the spa which was lovely.

Business

6/10

Pleasant

17 Jan 2026

Rolf

Personalen var tillmötesgående.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

Christo

quick friendly and spotless room with great view

Partner

6/10

Pleasant

14 Dec 2025

Marialese

Very disappointing stay… Hotel overcrowded. The breakfast area was extremely busy, to the point that we had to sit in a separate dining area.

On Saturday afternoon at 13:00, we requested water to be delivered to our room. When we returned after 22:00 that evening, the water had still not been delivered.

At the same time (13:00), we requested a plug adaptor for the hairdryer, as the only plug point near a mirror is a 3-point plug while the hairdryer is 2-point. Up until now, no plug has been brought to the room.

In addition, the curtains in the room are not properly hooked. Very untidy for a 5 star place.
No porters assisting with luggage.

Business

4/10

Poor

28 Nov 2025

Sanjay

When i entered the hotel, there was no one at reception. The security guard had to call them feom the back office.
Checked in at 2.30pm room was not yet available.

Business

10/10

Exceptional

24 Nov 2025

Dzunisani

Was supper specil. Service was outstanding

10/10

Exceptional

19 Nov 2025

Peter R.

Very nice room. Friendly persons in hotel and restaurant. Highly recomendable

Partner

8/10

Excellent

12 Nov 2025

Gerard

All was good enjoyed Breakfast a nice stay for the price

Business

8/10

Excellent

31 Oct 2025

Terrence

The facilities were clean but it’s outdated. The furniture in my room were worn and need replacing. The walls had marks on them in some areas too. It’s not a bad option but I feel it’s overpriced for the condition of the furniture

Leisure Self

8/10

Excellent

14 Sep 2025

Gaynor

The hotel was in a good location handy for shops, restaurants and the beach front. I felt safe in the area. My only dislike was breakfast which was a bit of a free for all. Tables not tidy and having to clean the table myself.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Katherine

Loved everything about this hotel. Easy access to beach and small shopping area to pick up necessities and dining options. Staff was top notch! Great property!

Leisure Friends

6/10

Pleasant

24 Jul 2025

Ahmad

Location was excellent.

Service not up to standards for a Radisson property. Some of the Check-in staff not the most helpful or friendly.

Manager was quite helpful, cant say the same for some of the other staff.

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Michelle

Great spot

I arrived after dark and was happy to have a clean quiet room, and in hotel restaurant. The bar was quiet and not staffed, given this was off season this was staffed lighter than may have been during busier times of the year. Light renovations were ongoing to improve the building non impacted me. Wish I had arrived in day light to better know my surroundings. Great location near the beach and beach restaurant. Pool overlooking the ocean was nice, too windy to enjoy. The food at dinner and breakfast was good and room comfortable. Staff was great to coordinate airport pickup/dropoff.

Self

2/10

Poor

29 Jun 2025

EBG

Horrific from start to finish

The worst stay ever at a Radisson Blue.

Foul smelling water dripping from the vent in the room and no water for a day (the only place in the area so it wasn’t widespread). We were moved to another sea facing room and there was a cockroach. Other people in our party also had cockroaches in their rooms - the rooms are dirty.

The restaurant would not give the bar ice cream to make dom pedros that we asked for (it’s the same premise) so we went to Mac Donalds and the bar staff made them for us.

THERE IS NO SERVICE OR INTEREST WHEN YOU STAY HERE

This hotel should not have the Radisson name. Radisson WAS my preferred hotel but no longer after this stay

Partner

8/10

Excellent

16 Jun 2025

Angel

Our check-in was easy and seamless, and the staff was very helpful and friendly. However, our room was unacceptably warm for most of the evening, despite a technician confirming that everything was in working order. The walls of the bathroom were also alarmingly dirty in a few spots. There was also no printed information of any sort in the room that we could find-no area guides, no information about hotel services or amenities, or anything else. We tried the dedicated channel on the tv for that information as well, but didn’t find it there either.

Leisure Friends

10/10

Exceptional

08 Jun 2025

David

Beautiful views. Great food. Many amenities

10/10

Exceptional

23 May 2025

Maxmillion

Good stay in overall

Leisure Family

10/10

Exceptional

20 May 2025

sameea

Awesome view and service

The service was impeccable. The staff greeted me by name before even providing my booking. Throughout the stay staff were friendly and helpful. The views are gorgeous .Slight improvement could be made such as placing the curtain on the opposite side to maximise the view and having a square toilet seat on a square toilet. Would recommend.

Partner

6/10

Pleasant

07 May 2025

Jo

Not usual standard of a Radisson.

The photos of this hotel make it look far better than in person to be honest! There were signs in the lift advising of 'soft refurbishment' being undertaken which would have been helpful to know upon making the reservation. Not what we expect from the Radisson brand.

The photo shown of the bar area is not what we saw - there was a make-shift bar in the corner and a large area with no furniture in so we can only assume that they had ripped out the main bar as part of the refurb. It was very odd and looked a bit abandoned/empty so not a comfortable or relaxing environment to spend an evening in.

Partner

4/10

Poor

04 May 2025

Ian

Great views but a stain on the Raddison brand. Very tired rooms and the restaurant is a disaster. Had bug in bed in first room. Tepid food had to be returned in Tabu. Could only offer vanilla ice cream and Brown sauce \"out of stock\". Laughing stock more like. Pleasant front desk staff though.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Christine

The staff members were very helpful and polite

Leisure Partner

8/10

Excellent

30 Mar 2025

Robin L

Needed a few updates thats about it.

Leisure Partner

2/10

Poor

23 Feb 2025

Verified traveler

Upset guest

Really disappointed in the service , my toilet drain was blocked dor the duration of stay.

No real help or offer to change my room.

I stayed in radison all over the world and never recieved so poor service

Self

6/10

Pleasant

10 Feb 2025

OB Fouche

Jordaan's making the rounds

We booked top of the range suite. Room was nice and spacious. The room felt like it was empty, all the caboards in the kitchenette was empty, not a glass, bowl, cup or spoon. The bedroom door was broken and could not close. I had to put a pillow infront of the door as my husband was still working in the living room. Only one bathrobe in the room. Water was brown and was hard to believe you can bath in it. Window was broken and could not proper close. Bath tab water pressure was so slow the water got cold as you waiting for the bath the fill up.

Partner

10/10

Exceptional

10 Feb 2025

Hendrik

Great hotel with a great view of the ocean.

Leisure Family

10/10

Exceptional

28 Jan 2025

Roger

Good quality hotel when you need a convenient place to stay

Partner

6/10

Pleasant

06 Jan 2025

Lireshani

Great location a views from the room.

6/10

Pleasant

06 Jan 2025

Patrick

Not what I expected from. Radisson Blu hotel. The rooms were dirty with showers full of black mould.

Leisure Family

6/10

Pleasant

03 Jan 2025

Sibusisiwe

My recent 9-night stay at the hotel from 24 December 2024 to 2 January 2025 left much to be desired due to several service issues. Housekeeping repeatedly failed to replenish water bottles during room freshening, requiring me to call for water up to four times on multiple days. This is a basic standard that was glaringly overlooked.

Breakfast service was chaotic throughout the stay, with numerous complaints from guests about lost seating and the restaurant being unprepared for the number of bookings. This disorganization was evident every morning and detracted from the experience.

The room itself showed a lack of quality control. Curtains were falling, requiring maintenance to address the issue only after we had settled in. Additionally, the gym toilets were not cleaned during our stay, and no clear instructions were provided at check-in on how to access the gym smoothly.

Other disappointments included the children’s TV service, which was unavailable for the first two days, further highlighting the poor service standards. Despite these issues, I must commend the chefs for their excellent food quality and culinary expertise. However, the service staff’s inefficiency undermined the efforts of the kitchen team.

Overall, the poor service and lack of attention to detail made for a frustrating experience, overshadowing the positive aspects of our stay.

Leisure Family_with_children

8/10

Excellent

31 Dec 2024

Kameshnie

Good Location close to beach, shopping.

Leisure Family

10/10

Exceptional

26 Dec 2024

Kashiefa Karen

Love PE

Beautiful clean with the most stunning view

Friends_and_family Family

6/10

Pleasant

11 Dec 2024

Una R

Hotel services for site seeing has none. B/fast option was just ok.

Partner

8/10

Excellent

22 Nov 2024

Neel

Good stay, exactly as described.

Leisure Self

10/10

Exceptional

29 Oct 2024

Caroline

Amazing views

Business Self

8/10

Excellent

08 Oct 2024

Dawn

Kind staff

6/10

Pleasant

01 Oct 2024

Theodore

It’s okay

Decent place but AC in room was weak, had to prop the window open with a spoon, and laundry service was abysmal. But other than that it was just fine. Restaurant/bar was good. Front desk was friendly and helpful.

Partner

8/10

Excellent

14 Sep 2024

Albert

Radisson standard that one has become familiar with. Staff are great and accommodation good. Seems to be falling behind on proper maintenance.

Business

8/10

Excellent

09 Sep 2024

david

Rooms need to updated, shower and bathroom was nice, furniture and counter tops in bedroom area, desk were dated

Leisure Family

10/10

Exceptional

27 Aug 2024

Verified traveler

Great overnight stay

Amazing views from the 17th floor. Comfy bed and a nice large room which helped since we had 2 huge suitcases. Easy parking, friendly staff.

Partner

10/10

Exceptional

18 Aug 2024

Brenda

Wonderful staff & very accommodating

Self

10/10

Exceptional

17 Aug 2024

Kabelo

Great hotel, scenic views.

Business

10/10

Exceptional

14 Aug 2024

Freya

spent an overnight stay here and the place was super clean , there was a vast selection at breakfast and despite arriving late we were still able to get food from the room-service menu
staff were really helpful both on arrival and throughout the stay and even accommodated our 2 rooms together (next door/same floor)

Business_and_leisure Friends

4/10

Poor

06 Aug 2024

Annamarie

I stayed in this hotel two years ago and it was perfect. I was disappointed this time around as it seems that everything, including the service, has deteriorated over the last couple of years. No more complementary sparking wine upon arrival, seating in the dining room and bar areas were worn and dirty, windows were malfunctioning, hairdryer was old and functioning poorly, shower had stains, service was slow. Not worth the money in my view.

Leisure Family

4/10

Poor

25 Jul 2024

Verified traveler

No wifi connection

Business

10/10

Exceptional

20 Jul 2024

Brian

Very nice hotel

8/10

Excellent

03 Jul 2024

Lynette

beautiful view

Leisure Self

2/10

Poor

25 Apr 2024

Zikhona

What an awful experience, the service and standards are not anything I’ve known about this establishment. From security levels where lifts were not working or had access to anyone. The fire alarm going off in the middle of the night endlessly which increased my anxieties and stress levels ended up cancelling my meetings as I was sleep deprived and worried for my safety. I am not sure about returning at this stage it was such an utterly bad experience.

Business Self

2/10

Poor

21 Apr 2024

Devika

At least 4 people in the double room next door playing loud music. Complained to staff three times. Only when we complained at 1am did the staff move us. No VIP Expedia benefits. Just rubbish.

Leisure Partner

10/10

Exceptional

03 Apr 2024

SERAH

Stunning location with unbeatable views of the coast! Delicious food from restaurant! Could not recommend more!

Leisure Partner

10/10

Exceptional

09 Mar 2024

Robert

Grear location, very friendly staff

Leisure Partner

10/10

Exceptional

07 Mar 2024

John

Not the first visit and it won’t be the last!

Enjoyed the view from the room , the friendly staff and the food in the restaurant was excellent.

Partner

2/10

Poor

19 Feb 2024

Susanna

The staff was very unhelpful and unprofessional. For such an upmarket hotel the experience was the worst I ever had. Will not refer anybody. Except for the view it was not a nice experience at all.

Leisure Partner

8/10

Excellent

01 Feb 2024

Anthony

No attempt to give VIP binus

Leisure Family

8/10

Excellent

09 Jan 2024

Zizwe

The views of the ocean

Business_and_leisure Partner

4/10

Poor

10 Dec 2023

Sakhiwo

Property requires renovation. Room door had no hinge.
Hotel was overbooked. Room was not available. Had to take a stand and say … my money should NOT have been taken if room was not going to be available.

Leisure Family

8/10

Excellent

13 Nov 2023

Juanita Gastel

Radisson Blu

Nice hotel and close to the beach and walking distance to the boardwalk mall.
The air conditioner was not working well in one our rooms and the toilet ran all night in one of the other rooms.

Friends_and_family Family

6/10

Pleasant

09 Nov 2023

Warren

Disappointing Stay

Disappointing stay. Guy who checked me in was clueless, this Morning from 8am the room next door to me sounded like a construction site, with no common courtesy checking with the surrounding guest if it’s okay for the maintenance team to be making such a disturbing noise. When bringing up with reception the lady was not interested at all. Just said sorry she wasn’t aware.

Business

10/10

Exceptional

31 Oct 2023

Wim

Nice room with a fantastic view over the Ocean. Very good beds. Two minor defects: the sink was constipated and not all the lamps in the room were functioning well.

Self

2/10

Poor

20 Sep 2023

Verified traveler

Very poor internet connection

Friends_and_family Family

2/10

Poor

06 Jul 2023

Titus

The sink was clogged ad did not drain. The A/C did not work. The overall room was dirty.

8/10

Excellent

22 May 2023

Fiona

Big room

Stayed one night. We were not informed about load shedding, therefore we experience, admittedly a very period of time in the dark but wish we had known it was going to happen as it was scary trying to find a phone the dark. The breakfast staff were very friendly.

Friends_and_family Family

4/10

Poor

23 Apr 2023

Verified traveler

Not great at all some lights out no bath plug
Restaurant poor
Great view

Partner

10/10

Exceptional

30 Mar 2023

joma

It all worked, no problems

Leisure Partner

10/10

Exceptional

04 Jan 2023

Michael

Nice hotel on the beach

Leisure Self

10/10

Exceptional

03 Jan 2023

Vincent

Holiday perfect

Hotel is clean , well positioned, a walk to the beach front . Staff friendly and very helpful

Friends_and_family Family

8/10

Excellent

23 Oct 2022

Carter

Good for one night

Our stay was fine for one night. The bed was very comfortable and the breakfast excellent. Other than that, the place could use some maintenance and staff seems a bit disorganized. It was a let down compared to the amazing Radisson in JoBerg.

Friends_and_family Family

10/10

Exceptional

25 Sep 2022

Danny

Great Hotel. Great Location.

Great Hotel. Great Location.

Business

10/10

Exceptional

24 Sep 2022

Danny

Great Hotel. Great Location.

Great Hotel. Great Location

Business

2/10

Poor

19 Sep 2022

Devika

Ussless. 30 munutes to check in and they gave us a crap stabdard room even though we paid for a Premium..Took 5 people another 45 minutes to sort so torally wasted our Thursday evenibv plans. Manager promised to investigate what had happened but never saw or heard from her again.

Leisure Partner

8/10

Excellent

04 Jun 2022

Verified traveler

Stayed for one night and the room was comfortable but needs minor maintenance as the shower door hinge was broken and made it difficult to open the shower door but the rest of the room was fine.

Business

4/10

Poor

05 Mar 2022

hanan

very far from centre. no internet most of time, sometimes not water for sower

Business Self

6/10

Pleasant

23 Jan 2022

Verified traveler

Disappointing for what could be a beautiful hotel.

Partner

2/10

Poor

25 Dec 2021

Bennie

Contacted the hotel 2 days before arrival and asked for a 14:00 check in, never even got acknowledged, only checked in at 15:00: the receptionist was rude and just didn’t care. room needs some major maintenance, tv in the room never worked and the poor night manager couldn’t even assist me, it was really an awe full experience and wouldn’t recommend this hotel to anyone

Partner

10/10

Exceptional

25 Dec 2021

Salim

Excellent

Friends_and_family Family

10/10

Exceptional

05 Dec 2021

Amani

Best stay in Port Elizabeth, The staff are really friendly.

Business_and_leisure Partner

6/10

Pleasant

22 Nov 2021

Verified traveler

Not worth it.

Check in experience was not good. Had booked 4 rooms total. Was told I only had 2 rooms. Front desk did not do anything to solve the problem and totally dismissed the fact that I had confirmation numbers. They were even rude to the hotels.com staff that tried to contact the hotel to resolve the issue. Hotels.com staff was even hung up on. It took several phone calls to resolve it. Meanwhile my traveling party sat in a cold reception area freezing until it could be resolved. Many of the lights did not work in the rooms once we got to the rooms. One room did not have running water. Some plugs did not work. The elevators were very slow and not conducive to accommodate a hotel that size or the amount of people staying there. The fire escapes and stairwells were in horrible condition. Most were blocked or had looked as though homeless people were living in the stair wells. Half eaten food and trash were littering the stairs. Ropes and poles were blocking access to one of the floors. Doors were locked. Basically if there was a fire many people would have died. The building is a death trap. The amenities were not 5 stars. And definitely you do not get what you pay for. I will say thought the staff in the restaurant was accommodating on a very late night. And the security guard was very friendly. The hotel is refunding a one nights stay because we had to check out early.

Friends_and_family Family

2/10

Poor

22 Nov 2021

Kevin

Disappointed

Very disappointing, we booked a king bed , was given two single beds put together. Bathroom was dirty with mildew. Misleading for the price we paid. Won’t recommend it to friends.

Partner

6/10

Pleasant

22 Nov 2021

THARA

We stayed at quiet a few Raddisson brand hotels in different countries and South Africa, thoroughly enjoyed our stay. Their breakfast was 10 out of 10.
Raddisson Port Elizabeth was a big disappointment as to the cleaniness and the breakfast.

Friends_and_family Family

4/10

Poor

08 Nov 2021

Nhluri

My stay at Radisson Blu Hotel Port Elizabeth

It was not so pleasant as there was an electricity issue in the area their generator was not working well and some plugs, air conditioners and Tv were not working and on top of that they arenot doing anything to apologise to us as guests who paid full price for poor service and ny room was not cleaned and when i reported it was not taken serious instead trying to find a way to blame me. Management is needs to improve and also communicating with their guests.

Partner

10/10

Exceptional

07 Nov 2021

Hanria

Nice hotel

Very good..nice hotel.

Partner

10/10

Exceptional

31 Oct 2021

GRANT

A 2 STAR HOTEL

My first room the fan in the ceiling was broken so kept making a terrible noise,they moved me to another room that if you flush the toilet it does not stop pouring water THE HOTEL IS IN NEED OF SERIOUS PROPER MAINTENANCE

Business

10/10

Exceptional

18 Oct 2021

Logan

5 star hotel

The hotel is 5 star, service is excellent all round. All staff serve their customers with a really caring attitude

8/10

Excellent

29 Sep 2021

Nelesh

THe stay was great however the hotel could not offer me the later checkout which would of helped greatly.

The parking needs improvement and the shower and bathroom doors were dirty

Partner

6/10

Pleasant

27 Sep 2021

Roberto

Break Away

The Hotel did not meet the high expectation I had, the elevators is a nightmare if you in a hurry, our room bed has seen better days, not all doom and gloom, at least the staff was friendly and we had a great experience at the Spa

Partner

4/10

Poor

24 Sep 2021

Andrew

Disapointing stay

it was our first break in over 2 years and we were highly excited to be coming to Gqeberha and to stay at our favourite hotel in Gqeberha The wonderful Raddison Blu.
OMG this hotel is so poorly run compared to our last stay, the reception was luke warm, the room was grubby and the door stuck, we were accused of keeping an iron that we used which in fact we had put back outside our room as instructed, the breakfast area was shocking, we arrived each day around 9:30 and there was no cleaning done on the floors, every day we had to clean our seats and surrounding floor area from the mess, the tables were not cleaned thoroughly and the floor managers never greet their guests, there is no sense of a warm environment any more as all the personality has been removed from the breakfast experience we expected, we can see that there is a lot of work experience employee's which is great but they need much better training as we are paying guests not a training school, as example we saw a youngster flipping eggs using her fingers OMG, another youngster cleaning the foor was just going through the motions and not really paying attention, basically this Raddison is devoid of good management and supervision character and warmth I could go but overall if this hotel is a mess and is by far, by far the worst Radisson we have ever used.

Partner

2/10

Poor

15 Sep 2021

Sharmaine

Radisson Blu PE

I would expect that the Radisson Blu Hotel will live up to its brand name but unfortunately not. The staff were amazing but the room itself. Booked for a superior room but was given a standard room, not even a couch chair to sit on. Only 1 pillow on the bed and hairdryer was broken with wires exposed to shock a person. Tv remote didn't work, housekeeping could not resolve so was told to manually change channels and volume. Requested for another iron as the 1st one didn't work as well.

Partner

6/10

Pleasant

11 Aug 2021

Nonkululeko

The experience was amazing except that the TV channels are very limited that made me miss home.

Partner

8/10

Excellent

18 Jun 2021

manny

Showers are dirty

Partner

6/10

Pleasant

17 Jun 2021

Verified traveler

On the promenade. Close to Resturant’s and the beach.

Business Self

6/10

Pleasant

10 Apr 2021

S

decent hotel.service is terrible

Business

10/10

Exceptional

10 Jan 2021

Moutie

Comfortable stay

Staff were very friendly. We were very comfortable. We would have liked a bar fridge in the room.

Partner

8/10

Excellent

19 Dec 2020

Mvuzo

Amazing experience

It was awesome. However I couldn't get clear pictures of the surroundings as the windows were not clear enough. Overall 👌

Partner

4/10

Poor

31 Aug 2020

Verified traveler

Didn’t have water in the bathroom , it wasn’t fun . Very disappointing

Leisure Family

4/10

Poor

14 Jul 2020

Michael

Not good

Front of house staff were great, but the hotel was very tired, mould in the bathroom, could be so much better. Cold breakfast (bacon eggs sausage) made me sick.

Business

10/10

Exceptional

15 Feb 2020

Kabelo

Great room with a view of the beach, absolutely wonderful.

Business

10/10

Exceptional

13 Feb 2020

WAYNE

A+ 5*

View from my standard room was amazing. Super friendly staff, great food and very clean. A stones throw from the beach and a safe enough environment around the hotel.

Business

10/10

Exceptional

12 Feb 2020

Vuyiswa

Everything was great

Friends_and_family Family

6/10

Pleasant

10 Feb 2020

Zaheer

Radisson Blu PE

Good day

to begin with, I was given a room where the basin was damaged, the water hole would not open for the water to go down the drain, the telephone was not working, therefore you could not call reception, the tv reception was distorted. They responded by stating that they would send a maintenance to sort the issues out, we waited from 15h00 to 19h00 for the maintenance guy taking into consideration that we could not use the basin as a pool would have been created considering the drain hole wouldn't open.

We must for an upgrade and was put into a bigger and better room only for the TV remote not to work. That was sorted eventually.

Friends_and_family Family

4/10

Poor

07 Feb 2020

Verified traveler

This is the second time we have stayed there but never again as last time the air conditioning did not work and the temp was 28 deg,waited 10 min every time for lift and when came was full,never any plates at breakfast, very disappointed .

Leisure Partner