Name: Royal Castle Mumbai
Address: 76, August Krani Marg (Gowalia Tank) Near Cumballa, Mumbai City, 400036, IN

8/10

Excellent

15 Feb 2026

Mike

Yes

Self

4/10

Poor

02 Oct 2025

Rajib

Not a great place to stay.

2/10

Poor

06 Feb 2025

Mohammad Yasir

Not worth as per amount that we paid

1. The toilet seat cover was not functioning properly.
2. The room was too small for the price.
3. The staff's behavior towards customers was unsatisfactory.
4. There was too much noise, and it felt like someone was working in the adjacent staff room, compromising privacy.
5. The breakfast options were limited.

Friends_and_family Family

4/10

Poor

01 Apr 2020

Fabio

Castle? What castle?

Our bedroom was behind the front desk, so I need to say anything else? On the article they offered us a water bottle that was already opened. Wi-Fi didn’t work and good lucky with hot water for your shower

Friends_and_family Friends

10/10

Exceptional

18 Oct 2019

Verified traveler

Top room friendly helpful staff would stay there again if i went back to india breakfast was nothing special but good eating places are very close

8/10

Excellent

28 Mar 2019

Verified traveler

Worth the money spent - safe and clean

Good, clean hotel with friendly staff. Decent breakfast. Would stay here again.

Family

8/10

Excellent

24 Feb 2019

Paul

Great for a budget

Great budget hotel. Room stayed cool. Staff was friendly. Everything was kept clean. Shower early if you want hot water. Wi-fi was adequate. Close to some very good restaurants.

8/10

Excellent

15 Sep 2018

Steven

The hotel has an old style charm and is fitting for life in Mumbai. Amenities that one would find in a 5 star hotel are not present, but I did not expect them either prior to arriving. The staff is great and always just a button push away when needed.

8/10

Excellent

27 Dec 2017

DILEEP

Good

It was comfortable.

Partner

10/10

Exceptional

13 Feb 2017

Stephen

A definite yes for budget!

Maybe not royal or a Castle but it had everything I needed. I slept and showered there and then explored mumbai mostly. The air conditioner worked great! The staff were helpful when asked. It's India so you can shower in a bucket if you want! ( or \"regular\" too). Clean and safe. A+ for a BUDGET HOTEL.

6/10

Pleasant

30 Jun 2016

Verified traveler

It was not a good experience at first with them not accepting cards. Had to walk around the town searching for a working ATM and got drenched in rain. That was not polite. apart from that, it was a good hotel for the locality

4/10

Poor

18 Jun 2016

CHETAN

Don't believe on photographs and what they claim

Very costly. No complementary breakfast. No toiletries or coffee and tea in the room. Dark interiors.Std.room size 10×8 ft.Done tricky photography.

6/10

Pleasant

17 Jun 2016

Verified traveler

Not bad

room was good but reception service was not so good

Family

2/10

Poor

18 Mar 2016

Mr.S K

Dirty beds with blood stains, noisy room.

I would not recommend to any of my friend. Hotel manager asked for more then the total booking cost. I challenged him , the he took the right amount. I was given a noisy room with disturbance with a light that was making noise like a rat was roaming around in the room more over the bed sheeting was dirty with blood stains

Family

6/10

Pleasant

26 Feb 2016

Sophie

Hotel was close to eateries and Dentzz surgery.

I found my basic room to be perfect for what I needed. Two weeks in Mumbai for dental work at Dentzz. I found everybody from manager, receptionist to cleaners very accommodating.

8/10

Excellent

02 Jun 2015

Anitha Annice

satisfied customer

good

8/10

Excellent

16 Apr 2015

S K

A good Hotel for a stay with family.

It was a nice and pleasant stay.We visited almost all the Important places in tourists point of view.Weather was not very hot.

Family

6/10

Pleasant

11 Feb 2014

nelly

bad service!

rooms are ok, clean, but service is bad. We had to ask for towels, soap, and if u not pay driectly they willl stress you with calls and knocks on the door!!(if u stay for example for 5 min in the room before paying) staff goes inside the room!!

6/10

Pleasant

14 Jan 2014

Verified traveler

Nice Hotel Close To Train Station

Not the fanciest hotel, but provide the basic needs for the stay..

8/10

Excellent

13 Jan 2014

VS

Great service, just....

Though the room and the bed both were small, everything was neat and clean. (They have larger rooms as well) The bed was not a double bed - just about four feet wide. Could not do my Yoga for lack of space in the room.The first night was not comfortable as the pillows were like rock, but they changed with real good pillows, once it was brought to their notice. Newly built rooms though the building itself is quite old. Functioning ACs. Good bathroom with warm water. We had reached earlier than the check in time (12 noon) , but they kept our luggage and we started on our tour. Very well located. Overall we had a great stay.

Family

6/10

Pleasant

12 Jan 2014

Arpan

Clean but tiny and cold water

The rooms were clean (except for the bedsheets which we asked them to change and they did). We never got hot shower when we showered anytime before 10 am or after 10 pm. Only once did we get hot water later in the morning. There was literally 2 feet around the bed to walk around the room but it was sufficient because we only came to the room to sleep.

They allowed us to store our luggage there before/after checkin/out. They are very strict about passport requirements for NRIs and foreigners. Make sure you have yours otherwise they threaten you with needing to check-out the very next day.

10/10

Exceptional

24 Dec 2013

Rajinder

Excellent Hotel

Enjoyed my stay in the hotel. The entire staff was very good indeed. Will stay again when visiting Mumbai.
Lastly would like to thank Mr Deepak Aggarwal for looking after my needs. Thank you all.

8/10

Excellent

02 Dec 2013

Verified traveler

Very friendly and helpful.secure location.nearby excellent restaurants.

Family

4/10

Poor

29 Nov 2013

Tony

Stayed in 2 different rooms

We transferred rooms during the stay. The first room was not good. Bathroom of first room had large hole in ceiling and dripped water. No shower so had to take sponge bath. Room smelled moldy. Second room much nicer and bathroom huge improvement. Had they given us the 2nd room to start, the rating would have been better. Had they not transferred us to the better room, rating would have been \"not satisfied at all\".

Family

2/10

Poor

29 Jun 2013

FIROZ KHAN

worst experience, customers are not respected

confirmed with person that we will check in at 5 am and check out at 7 pm but even after that they have not allowed us for check in as they have policy of check time of 12 noon... further dont book room via internet..... its not affective... new rules will be shown to u at reception desk... worst hotel i had ever visited

2/10

Poor

22 Jun 2013

Ajay

Don't go by pics

Not recommended

6/10

Pleasant

17 Jun 2013

Verified traveler

Good for short stay and low budget

Stayed one night.Nothing special but reasonable price and cleanness for a night stay. Staff not super freindly and fake smiling but were very helpful when u ask and are honest . They have good drivers for ajanta and ellora but need to negotiate the price and dont expect too much english from the drivers :) but are safe. If u looking for short stay and are not too fussy about sevices is a good choice.

There is free internet at the lobby.

Btw dont forget to try the Tandoor restraunt across the street . Paneer tikka masala my favorite after one day of not eating.

Suggest u take a snack if u travel to see the caves cuz u cant find smth good there.

8/10

Excellent

07 Jun 2013

Ogunmoroti

I found it exciting and appreciate your services. However, there is room for improvement.

8/10

Excellent

06 Jun 2013

Verified traveler

Excellent value for money

Excellent value for money. Cordial and friendly staff. Location is great. It's really impressive. I will be coming back. This actually my second stay in 2 months

2/10

Poor

01 Apr 2013

Fernanda

Big rat in the corridor!

The hotel is not well located. The staff was not friendly and our sheets were dirty and so was the bathroom. We saw a big rat in the corridor and when I told the staff they just shrug. Don't stay there!

8/10

Excellent

16 Mar 2013

Bob

Good Budget-priced Hotel close to downtown.

Good budget priced Hotel approx 15 minutes by taxi from downtown Fort area. Staff very friendly and helpful. Stayed here twice and would do so again. Busy and noisy street but room was fairly quiet.

2/10

Poor

19 Feb 2013

Dilip

BEWARE: does not abide by rate plan

Truly awful! We checked out soon after checking in. We paid for a plan that includes \"Free internet\" only to be told by the hotel that the free internet is only for 1 hour. Three of the 4 sides of the hotel face walls of adjacent buildings so you will feel instant claustrophobia. The lobby is up 2 flights of stairs, so be prepared to haul up all your luggage by yourself prior to checking in. Most taxis are not even aware of this hotel because it's hidden within another building. The Super-Deluxe room we were offered (their top of the line room) had huge cracks in the bathtub and the knob of the slide lock fell off shortly after we closed it. We had to look for available resources within the room to unwedge the lock and free ourselves from the room. The front desk takes your passports away for half an hour to \"upload\" details, but the next hotel we checked into simply made a copy and handed them back to us immediately. Though this is not necessarily the fault of the hotel, I should mention that it is more difficult to get taxis in front of this hotel because most taxis don't see this as a spot to pick up fares. We ended up staying at a hotel a couple of minutes away in the same category which offered amenities light-years ahead of this hotel, for not much more in price.

8/10

Excellent

18 Jan 2013

HVD

Great budget hotel

This is a very good no frills, budget hotel for short duration stays (I stayed for 1 night). Clean room and bathroom, clean and comfortable bed and sheets, friendly and helpful staff, good location and very reasonable tariff. Good value for business travelers and students.

Hot water available 6am to 10am and for sometime in the evening. Normal running water all day and night. Air-conditioner works. TV works on and off. Don't expect luxury services or frills. Helpful staff around all the time.

4/10

Poor

11 Jan 2013

willetts

typical 2star hotel in cities of india

this hotel is the norm for indian standards.The rooms are small, musty and although they have windows, there is no view..The housekeeping is not to western standard and the bathrooms definitley need a refurb and a good clean. The location is good thats if you want to venture out into the horrendous infrastructure and extremley congested and poor roads.
Yes this is still a third world country, but for what we paid,you can get MUCH MUCH BETTER in all of the other asian cities<except india>Generally budget accommodation in India is of very poor standard especially in the cities..Come on India, pull your socks up and start making hotel standards better.

6/10

Pleasant

19 Dec 2012

Saran

2 Star Hotel...

What you expect of a 2 star.... good location.... cleanness was ok... they only serve Tea/Coffee and some small sandwich...

Family

6/10

Pleasant

25 Nov 2012

Verified traveler

Good hotel for young travelers on a budget.

The hotel itself is unimpressive. I had no hot water, though it was not an issue since the weather was warm. The sheets had a couple of rust stains while the comforter has a couple of 'mystery stains'. Major areas are clean, but you can tell that dirt and grime is accumulated in corners and light switches. The towel smelled of bleach, but that's a good thing.

However, staff is incredibly friendly and helpful. Location is also good for visiting southern Mumbai. I felt safe enough walking around in the area (standard travel precautions always apply, though), however I did not venture out at night because after a full day of walking around I was ready to pack it in by sundown.

Overall a decent hotel with great staff but you have to be a bit forgiving when it comes to cleanliness.

8/10

Excellent

01 Jun 2012

Kara

Solid Hotel

This was a nice hotel, not expensive by US standards. There was AC which was very appreciated and it was a 50rs taxi ride to the historical center of Mumbai. We enjoyed our stay!

8/10

Excellent

03 May 2012

Sridhar

Not bad for the location & price

Initially I was somewhat sceptical after reading the reviews but had not much of a choice as I wanted to live close to this location. I am not disappointed as it was as described on the internet. The staff were friendly and the manager was really helpful. They let me shower even after checking out as my train leaves pretty late at night. They checked my train confirmation as well. The square footage in Mumbai is comparatively smaller than many places in India and so is this hotel room. My only suggestion would be that the bathroom could have been somewhat tidier and the hot water could have been switched on automatically rather than reminding the staff to do so. This place is in a busy location and you have to bear with honking during busy times. The hotel is above a restaurant called 36 Oak & Barley and it would have been easier if this would have been mentioned in the address. I would say as per the cost of living in Mumbai, this is good value for money and better than hotels I stayed in other cities.

2/10

Poor

01 Apr 2012

Tim C

Shabby and horrible.

This place is awful. The rooms were dirty, tatty, noisy and not a single Mumbai taxi driver I spoke to (which was a fair few) had ever heard of the place, let alone knew how to find it. The staff were just plain rude and couldn't have made their indifference much more obvious. I stayed in 3 other hotels during my trip, this was by far the worst of them all and that 3 includes 2 others which were cheaper than this hole.

8/10

Excellent

20 Feb 2012

Verified traveler

pleasant

Nice staff, big room, quite soft bed if you measure it in indian standards. A bit small bathroom, some mornings I had to take a cold shower. But it as a good hotel.

6/10

Pleasant

10 Feb 2012

Verified traveler

Good little hotel

Small hotel on second floor of commercial building. Our room did not have view from windows (opened onto light shaft). Very clean rooms. Very good location in nareighborhood commercial district with close restaurants and shops. Near mtkionajor train station.

8/10

Excellent

06 Feb 2012

Zubin

Hotel Royal Castle, Gowalia Tank, Mumbai

We spend three nights at the Royal Castle Hotel in Mumbai. The \"super delux\" room was comfortable and clean with AC and a private toilet and shower room. Staff were helpful and responded to my emails prior to our arrival. The hotel location is near Kemps Corner in an area known as Gowalia Tank - which taxi drivers seem to know. The location is pretty good to gain access to south Mumbai, and easy walking distance (10 minutes) to Grant Road train station. The hotel doesn't have its own restaurant but there are numerous places to get a bite or have a tea/coffee within a few minute walk. All in all its a good choice for a reasonable price in a convenient location for south Mumbai.

Partner

2/10

Poor

23 Jan 2012

Brendan

We specifically requested a twin/two single beds. There was no correspondence from them to state that wasn't possible. we arrived to a double bed. They did provide an extra single mattress which was expected for us to sleep on the floor.After seeing rats run up the piping at the front of our hotel neither of us was game to sleep on the floor. There was complimentary water in the room…which was opened and simply refilled from the tap. An inexperienced travel couldve found themselves with Bombay belly on their first day . big thumbs down from me.

6/10

Pleasant

10 Jan 2012

Tony

first time in Mumbai

A decent hotel in a central location. Rooms are clean and tidy though they do not really offer anything more. Managerstaff/s behind the desk is a bit lacy, almost ignorant, although if you snap up they're attention you will eventually get the things you are after. No breakfast area, breakfast is eaten in the room!!!!!! and there are nowhere to sit but in bed!!!!????

8/10

Excellent

28 Dec 2011

Verified traveler

Great basic accommodation

The Royal Castle lacks charm, but it is clean and the staff is very nice and helpful. It is rather far from the tourist areas, but I considered that a blessing, really. Taxis are cheap and easy to find in Mumbai, and in this neighborhood nobody pesters you to buy things. I'd stay there again!

2/10

Poor

11 Dec 2011

Kaushal

Okay Location, Bad reception

Shabby reception, Don't care attitude and they really do not care. I was made to wait next to the kitchen and not even at the reception, given a shabby room, denied a cleaner room, made to walk around for over an hour for an internet center when there was one just a few feet away.
I was in no mood for a fight as i had better things to do and just avoided coming back to the hotel until sleep time and checked out as soon as i could.

4/10

Poor

03 Dec 2011

Mats

Cheap!

This hotel doesn't cost much to stay at. But I guess, you get what you pay for.. The hotel resides on a busy street so beware of honking cars. Might be some trouble to sleep if you're not used to a lot of noise. The location of the hotel is in walking distance from chowpatty beach. There's no restaurant or bar in the hotel, but they order breakfast that you can eat inside your room.

4/10

Poor

30 Nov 2011

Saivin

Hotel Royal Castle

Hotel Royal Castle is a budget accomodation in Mumbai. For Indian standards it is clean including the sheets. The sanitary equipment is of course very basic but clean. Try to get a room out to the back as the rooms near the reception and to the front road are really noisy.

The hotel is not very far away from the train station Grant Rd.
The main tourist attractions are not so far away by taxi but during the peak hours trafic can be really slow.

The hotel staff really tries to solve all your problems. Ask them for anything and they will have an answer for you.

8/10

Excellent

03 Nov 2011

Verified traveler

Convenient location. Enjoyed our stay.

8/10

Excellent

08 Aug 2011

Verified traveler

a good place

maybe the room was a bit small and there were other bigger rooms available so I got to move to somewhere better. Maybe a dining room would be a good idea but otherwise a good place of the value for money type.