Name: Hotel Palacio Albacete
Address: AUTOVIA, 1, Albacete, 02007, ES

6/10

Pleasant

08 Jun 2026

Sean

A beautiful lobby but it stops there really; the rest of the Hotel is tired and could do with a huge makeover. The bedroom had chipped furniture ( but was comfortable ) and was missing things like a room safe. Shower was good and breakfast was ok but overall felt letdown.

Self

4/10

Poor

17 May 2026

María Isabel

No light

10/10

Exceptional

09 May 2026

Mark

Great breakfast, clean and quiet rooms with a great check in.

6/10

Pleasant

04 Oct 2025

Alan

Put into a twin when a double was booked. This was resolved on visiting reception. The double had a rainfall shower to my wife’s delight but it simply did not work! Not good enough when paying €100 euros. Will try another Hotel next time in Albacete.

Partner

10/10

Exceptional

28 Aug 2025

Clifford

A huge impressive building that’s low level (three floors). The spa (water jets and sauna superb after our 3.5 hour drive) and bar/lounge areas were great to relax in. The exterior poor cladding and some aspects of the building could make it a stunning place if given a refresh and detailing. The room was large, well presented, very clean and really quiet. Easy access of the main routes and quick drive into the city. A welcoming staff made it a perfect stopover.

Leisure Partner

8/10

Excellent

25 Jul 2025

Carla

Nice hotel, friendly staff, and super complete breakfast.

Leisure Family

8/10

Excellent

06 Apr 2025

Carrie

Nice hotel but restaurant closed for days

Beautiful location and nice rooms. Views of the city were great. Not too far and able to walk to some places to drink. Was disappointed that the bar and restaurant were closed both days we stayed. How is this even possible?

Partner

8/10

Excellent

06 Oct 2024

Alan

Travelling to Almeria

Lovely room, comfy bed, good shower. Overall very good.

Partner

4/10

Poor

21 Sep 2024

Michael

The restaurant food was terrible. Service in the restaurant was poor

Leisure

4/10

Poor

08 May 2024

François

Room was at 28 Celcius when we arrived. We tried several ways to adjust the thermostat to 22 and there were no instructions to help us out. When we returned later on the evening it was 26. The 27 in the morning. No Wifi instructions. No cofee available in the Room. No instructions to phone the front desc. We tried dialong 9 and also 0 but neither worked. Overall very un professional.

Leisure Partner

10/10

Exceptional

20 Dec 2023

Alan

Good overnight stop off

Leisure Partner

6/10

Pleasant

15 Aug 2023

KJ

Not Bad, but expected more

It is well situated just of the motorway. Clean and tidy all round. The thing that lets it down badly. Is that there is no USB sockets or a multi plug socket. So just make sure all your phones and tablets are fully charged. The breakfast was excellent. The evening meal was a bit on the basic and simple.

Friends_and_family Family

10/10

Exceptional

08 May 2023

Jackie

Great place away from the city but close to get there

Leisure Family

4/10

Poor

02 May 2023

Peter

We booked for 1/2 board and were charged 25€ each for the evening meal. We were told the meal would be served in the Lobby bar which was more like a canteen. The meal was the menu Del dia which was priced at 18€ including a drink which we did not get. The bed was disgusting as it had a thick plastic sheet on it which crumpled into large creases, this is not what we expected from a 4 star hotel. We really felt that 168€ for 1 night was disgusting for a very bad nights sleep and a below average menu Del dia and topped off by a poor quality cold breakfast.

Partner

10/10

Exceptional

26 Mar 2023

Neil

A lovely hotel

Our second stay at this hotel and it was as good as the first.
The room was clean with a comfortable bed and a good wifi signal. The parking was free.
We had the menu del dia in the hotel restaurant which was very good. 3 courses and a glass of wine for 18€.
The buffet breakfast was also very good with a great selection of both hot and cold food.

Partner

8/10

Excellent

10 Sep 2022

Teresa

Lovely room, evening meal very good food. Staff really nice and helpful. Breakfast nice. You need to get a taxi to get to this hotel as no paths over busy motorway. The taxi by rail station and we had no trouble getting one. The staff can order one and they fast and reasonable. Surprised we were going to be charged 15 euro each for using pool. The town lovely and we found nice bar that did exceptional food. Nice place

Partner

8/10

Excellent

07 Sep 2022

John

Good sized and well located hotel

Good size hotel with spacious lobby and good sized rooms,
very clean and tidy.
The hotel is on the edge of Albacete and well located for the concert hall which is only 150M away.
restaurants and bars etc can be reached fairly easily by car.
Only downside was the breakfast; fairly poor selection with all cooked items left to go cold - very uninviting.
Only 4/10

Partner

8/10

Excellent

04 Jun 2022

Hilary

Excellent set menu. Disappointing breakfast.
Hotel is situated too far out of albacete to easily walk in as there are not many pavements which is a shame

Partner

8/10

Excellent

27 May 2022

Richard

A good place for a nights rest.

The hotel made a comfortable stop on our road trip across Spain. From the pictures of the hotel I saw when booking I thought the hotel had a pool.. however when I asked about it I was told it was a spa pool and it would be €15 each for a two hour time slot if we wished to use it.. I thought that was a little expensive so we didn’t.
However on the plus side the breakfast was excellent with plenty of choice to suit all tastes.

Partner

8/10

Excellent

13 Dec 2021

John

1 Night Only

Overnight stay, on our way to Alicante.

Partner

10/10

Exceptional

13 Dec 2021

PEDRO

Staff service

Leisure Family

10/10

Exceptional

06 Jul 2021

Florian

Good choice

Very nice hotel, good food, but the bed and the pillows are hard ones!
Rest is very nice!

Business Self

8/10

Excellent

29 Jun 2021

Verified traveler

Average hotel with good breakfast

The hotel is located slightly outside town. The breakfast was really nice and room was good size. Free parking on site was also a positive.

The staff weren’t that friendly and I found them to be inconsiderate at times. I got woken up every morning due to the fact that they were shouting outside my door in the corridor whilst cleaning other rooms. The double bed was made of two single beds and therefore very uncomfortable when slept on.

Self

10/10

Exceptional

02 Jun 2021

Verified traveler

All great

Business Family

10/10

Exceptional

21 Oct 2020

derekmott

spotless great breakfast great room , secure parking

Leisure Partner

10/10

Exceptional

19 Sep 2020

Dragos

Great accomodation

Business

8/10

Excellent

03 Mar 2020

susan

Location for travelling through Spain. The cafe only serves food at 8pm which I didn’t like as it’s too late for me. Bathroom had a bath would have been good to have tea making facilites. Good rang of toiletries.

Leisure

8/10

Excellent

28 Feb 2020

mr geoffrey

as described a good stay overnight not much going on in area

Partner

8/10

Excellent

04 Feb 2020

corridore

Near to, and convenient for, the congress centre.
Front office speak good English and all enquiries were dealt with precisely.
Good shower, plentiful breakfast.

Difficult to get to. Perhaps the website could info about buses from the station...

Business Self

2/10

Poor

11 Jan 2020

Verified traveler

There was no childcare and The Spa was Max 2 hours for €30,- pp each day

Leisure Family_with_children

6/10

Pleasant

21 Sep 2019

Teodoro

Not very pleased..

The hotel has some class but the lication in the middle of an indusrial site!! Caused a poor impression..

Friends_and_family Friends

8/10

Excellent

04 Jun 2019

Rebecca

Great find

Room and service were good value for money, only slight issue was that we had to get a new key card each day, however the reception staff were very accomodating and welcoming.

Family

10/10

Exceptional

03 Jun 2019

Verified traveler

Only stayed for a few hours before a flight but was a lovely hotel and would have happily stayed longer

Leisure Friends

10/10

Exceptional

03 Jun 2019

Luan

Lovely hotel and very friendly staff.

We were only in the hotel for a short time as we were travelling to Madrid for the Champions League final. However, they let us check in early to accommodate our travels and I wish we had longer there, the receptionist was lovely and really helpful. The room was lovely and it was such a shame we couldn't enjoy breakfast or the spa as I imagine they would have been really good too.

Family

8/10

Excellent

22 Apr 2019

Victor

Good Stopover

This is an excellent hotel for a stopover as it's very close to the main through-routes. It's probably also popular with business travellers. However, it isn't close to any real 'amenities' so it's not that convenient for the city. Nevertheless, a good all round place.

Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

Excellent restaurant! Very nice hotel a true gem among hotels!

Business Partner

10/10

Exceptional

13 Feb 2019

Rahamim

Far from the centre

Partner

8/10

Excellent

10 Jan 2019

Verified traveler

We only stayed on night en route to Mazarron but overall it was good. Dinner was a salad and it was excellent as was breakfast

2/10

Poor

06 Sep 2018

peter

Never stay at this Hotel it’s disgusting

After walking to the room anungst the mess and rubbish I found the room uninhabitable due to the smell of mould. I would not let my dog stay there.

8/10

Excellent

03 Aug 2018

janet

Pleasant hotel

Used as a one night stop. Very welcoming and friendly at reception. Room very comfortable and hotel lovely and clean. Most disappointed that restaurant closed so we ate in bar/cafe area as did not want to go out searching for places to eat. Cafe ok but fancied something a bit more luxurious for spa hotel. Breakfast good though and reasonably priced. Would have been nice to have details of sauna, health club, etc around hotel in English. I realise of course we could have asked at reception but information in our room would have been nice to browse through and give us chance to decide at our leisure.

Partner

8/10

Excellent

15 May 2018

Verified traveler

Too far from the centre in industrial area. Rooms very hot and had to use air con which i hate. Only shampoo supplied and when i requested conditioner and body cream was only given more shampoo. No iron available in the hotel. Restaurant was lovely though with good food and good value for both food and drink.Breakfast buffet was limited.

8/10

Excellent

26 Apr 2018

Edgardo

Very good

It was a good expirience

Family

8/10

Excellent

27 Jan 2018

Jill

Nice staff, and a heavenly deep bathtub

I had lived in Albacete 4 years ago, so I knew the city pretty well. Although, I had never stayed at the Hotel Beatriz before. Because the hotel is a little bit on the outskirts of the city, it was much quieter in the surrounding areas.

There is a Carrefour Express just a 5 minute walk down the street, and that was helpful for me as I am thrifty and do not eat out much. I went there daily to buy a sandwich, fruit, milk, or even the occasional beer.

I really liked my room as it was spacious, lots of room for storage, and a big enough bathroom. The bathtub was heavenly and very deep. Although, I requested a room with a tub, as well. There was a tiny fridge in the room, which I used to store some of my groceries.

My only complaint was the fact my room had 2 twin beds, and both of them were rock hard. I have found that many hotels in Spain do the \"2 twin bed\" thing, which means I don't get a restful sleep. I just sleep better on a double bed or bigger, as I am a middle-aged woman who tosses and turns much during the night. The beds were just very very firm, which was not to my liking.

The staff was very kind, and they spoke English well, which is wonderful. My Spanish is still pretty iffy. All in all, I enjoyed my stay there aside.

4/10

Poor

23 Nov 2017

sandra

Ordinary Hotel

This hotel was selected due to 5 star rating it does not deserve this. The bathroom shower was not attached to wall so you could not shower it was at the bath level. The food selection was poor. The hotel is big but has no style, no indoor decoration no gardens. It needs a manager who can bring this structure to a 5 star level

10/10

Exceptional

18 Oct 2017

Maureen

Couldn’t wish for anything better, lovely helpful staff. Will definitely stay again in the future

Partner

10/10

Exceptional

13 Oct 2017

John

Good for work

Helpful staff. Nice building. Good restaurant on site.
Some rooms have walk-in showers. Others only have a hand-held shower over the bath. Make sure you ask!

8/10

Excellent

29 Jul 2017

James

Comfortable stopover hotel

All in all this is a very good hotel with modern rooms and good facilities. The staff are helpful and friendly and helped make the stay a comfortable one. The hotel is well positioned for the motorway making this a great stopover hotel.

Family

8/10

Excellent

18 Apr 2017

Peter

Nice well equipped hotel with friendly staff.

We decided on this hotel because it was close to the motorway en route from Alicante to north Spain. We were impressed with the modern feel and the spacious rooms, the staff were very friendly and helpful.

10/10

Exceptional

13 Oct 2016

keith

Reception excellent

Partner

6/10

Pleasant

26 May 2016

Claudio

Nice hotel in the middle of nowhere

Spent two nights counting on nice modern hotel with spa to recover energies at the end of the day. The first part worked OK, except for minor issues with bathroom, There is no shower head and the portable shower has no place to hang, so it has to be held all the time. This is most inconvenient. Combine this with the lack of shower curtain and you end up with a flooded bathroom every time you shower.
The spa side was a disaster. They advertise indoor pool and steam room but do not live for their offer. First they require additional payment, what is not mentioned in the site (and is not the industry standard). Second they also omit that the indoor pool and steam room are for private use and require a reservation. During my stay they were fully booked and could not be used.
On the good side breakfast buffet was very good (well above average).

6/10

Pleasant

25 Mar 2016

Verified traveler

Nice hotel in a good location for a stopover however little else around

Partner

10/10

Exceptional

17 Dec 2015

Arthur

USEFUL OVERNIGHT

OUR FIRST VISIT, VERY USEFUL TO HAVE SECURE PARKING AS WE WERE TRAVELLING TO CAR FERRY AND VERY LOADED. MUCH BETTER BREAKFAST THAN WE HAVE FOUND IN OTHER HOTELS. WE WILL USE AGAIN.

Partner

8/10

Excellent

14 Sep 2015

Carrol

Handy to the highway

A comfortable stop just off the highway perfect after harrowing highway drive and on dusk arrival. The food not great. Little English spoken by staff we need to do better with learning Spanish.

Partner

10/10

Exceptional

13 Sep 2014

freddie

overnight stop.

My wife and I stopped for one night on our way to Alicante. By accident we turned up a day late yet were met by great kindness and understanding from the staff at reception. Our actual stay was superb with first class facilities on offer which would grace a much more expensive hotel. Overall, a wonderful stop at a marvellous hotel

8/10

Excellent

23 May 2014

Chris

Stay was excellent, but spa was closed-were not told that when we reserved the room, that was disappointing

Family

10/10

Exceptional

20 Jul 2026

Enrique vaillant

Todo perfecto

6/10

Pleasant

02 Jul 2026

Hans Joern

Umærket med slidt. Spa delen var lidt dyrt

Partner

8/10

Excellent

17 Jun 2026

JAVIER

fue horrible encontrar un enchufe para el ordenador. Sólo habia a la vista uno en la entrada, otro detras de la mesa del tv que no era accesible y otro en el baño. al final o veo la tele o enchufo el ordenador. :)

Business

6/10

Pleasant

10 Jun 2026

Javier

Pagué una categoría y me dieron una inferior. Tuve que reclamar que me cambiaran. Me cambiaron a regañadientes

Self

10/10

Exceptional

07 Jun 2026

Esther

Personal amable, las habitaciones están en perfectas condiciones

Partner

8/10

Excellent

03 Jun 2026

Guillermo

Hotel correcto pero que está quedando viejo.
Las habitaciones están bastante bien.
El gimnasio es un desastre eso si... un par de maquinas rotas y poco material.

Business

4/10

Poor

30 May 2026

Federico

Está súper viejo, no tiene ni siquiera un enchufe en los burós, está bastante feo, ruidoso y huele a años.

Self

2/10

Poor

18 May 2026

Mariano

Se negaron a darme una factura, ya que me dirigía a la plataforma donde había reservado. Además de muy malas formas. Con lo cual me he quedado sin factura a nombre de empresa. No volveré

Self

10/10

Exceptional

09 Apr 2026

David

Just great

10/10

Exceptional

21 Mar 2026

Eric

Super sympa pour tout

Self

8/10

Excellent

14 Feb 2026

José Antonio

El personal es muy amable, pero el hotel necesita una remodelación urgente.
El estado del Hotel no es de un cuatro estrellas

Business

4/10

Poor

24 Jan 2026

JAVIER

Es un cuatro estrellas en declive, venido a menos- La fachada parece una cosa pero: no hay enchufes para cargar los móviles en las mesitas, cama que parece una tabla, mobiliario muy deteriorado (mesitas de noche para retirar, silla desfondada, climatización muy ruidosa....

Partner

6/10

Pleasant

23 Jan 2026

Manuel

La habitación es suficientemente amplia y la cama es muy cómoda, pero se oyen mucho los ruidos del pasillo y no hay enchufes libres. Para cargar un móvil, por ejemplo, hay que desenchufar lamparillas, nevera, etc.

Business

2/10

Poor

13 Jan 2026

Carlos

Por la mañana no funcionaba el agua caliente y me tuve que duchar con agua fría.
No tienen edredones ni mantas adicionales
El gimnasio no abre hasta las 10:00am
La cafetería no abre hasta las 08:30am

Business

8/10

Excellent

13 Jan 2026

arie

Personnel très sympa
Très propre
Matelas un peu dur a mon gout

8/10

Excellent

18 Nov 2025

Francois

Tout à fait

Self

10/10

Exceptional

14 Nov 2025

JULIAN

Todo perfecto, habitación, sitio para aparcar, tranquilo, todo limpio y en orden. Queda apartado del centro, ideal para pasar una noche y seguir viaje. El desayuno muy completo y sabroso.

Partner

8/10

Excellent

23 Oct 2025

Jon

Facil aparcamiento gratuito dentro del recinto

Business

10/10

Exceptional

01 Oct 2025

JESSICA

Muy bueno

Partner

4/10

Poor

06 Sep 2025

Angela

Muy deteriorado

El cabecero de la cama muy sucio. La madera de los muebles y puertas hinchadas y desgastadas. Las moquetas sucias, el desayuno que hemos pagado a parte, super pobre y la máquina de café super
Sucia.

Partner

6/10

Pleasant

10 Jul 2025

Rene

Hotel algo datado. Necesita una actualización. El desayuno algo básico. La habitación silenciosa pero el aire acondicionado hace demasiado ruido. La iluminación con tubos de luz no me ha gustado

Business

8/10

Excellent

01 Jul 2025

raffaele

Grande albergo comodo da raggiungere in automobile

Leisure Family

10/10

Exceptional

09 May 2025

Christian

Muy bien

Está en las afueras. Es grande, cómodo y tiene aparcamiento perfecto.

Solo un detalle: en la habitación los enchufes brillan por su ausencia. Hay que desenchufar lámparas 😀

Self

8/10

Excellent

20 Apr 2025

AURELI

Cambiar almohades

Leisure Partner

10/10

Exceptional

06 Apr 2025

Jean Philippe

Toujours très bien

Hôtel parfait pour les affaires. Pas loin des autoroutes, ni des zones industrielles.
Très calme.

Business

6/10

Pleasant

07 Feb 2025

Mette

Nedslitt hotell med hyggelige ansatte

Dette var bare en overnatting på vei til et annet sted for oss. Veldig stort hotell som sikkert har vært flott en gang. Vi undrer oss over hvordan slike hotell fortsatt kan beholde 4 stjerner??
Sengen var veldig hard og hadde for få puter for oss.
På badet var flere ting løse, dolokk, dorullholder, søppelkasselokk.. To små pappkrus og kun 1 bitte liten shampo/såpeflaske på hver. Den rakk ikke til både hår og kropp!
Roomservice fungerer, og kokken på den ikke veldig koselige restauranten kan steke biff. Jentene i resepsjonen var hyggelige og effektive.

Partner

8/10

Excellent

14 Jan 2025

Rene

Unterkunft war gut soweit. Einkaufsmöglichkeiten in 5 Minuten mit dem Auto zu erreichen.
Essen war nicht allzu gut. Frühstück war in Ordnung.
Zimmer hat etwas gemüffelt. Leider ist am Montag das Spa geschlossen.

Self

10/10

Exceptional

12 Jan 2025

Mercedes

Nos ha gustado mucho

Leisure Partner

4/10

Poor

10 Dec 2024

vicente

Desastroso

Una experiencia decepcionante.

El restaurante tiene una oferta limitada y los precios son elevados en relación con lo que ofrecen. Tanto la calidad como la cantidad de los platos dejan mucho que desear. El gimnasio es pésimo: pequeño, con máquinas inservibles (solo hay una y está rota) y mancuernas también en mal estado. La cama es incómoda, la almohada no ayuda en absoluto, y la iluminación en la habitación es deficiente, con bombillas fundidas o directamente inexistentes. En general, la habitación se siente más como un zulo que como un espacio cómodo para alojarse.

Business

8/10

Excellent

09 Dec 2024

María Jesús

El hotel está muy bien cuidado, limpio, personal muy amable. Teníamos media pensión y nos dieron opción de comer o cenar, elegimos comer y todo genial. El hotel está muy alejado de todo, si después de cenar quieres tomaralgo o dar una vuelta, tienes que coger coche; el aire acondicionado de la habitación muy ruidoso, por lo demás todo bien.

Leisure Family

8/10

Excellent

07 Dec 2024

Miguel Angel

TV debería estar colgada en pared

Leisure Partner

8/10

Excellent

10 Jul 2024

NOEMIE

Hôtel très correct dans l’ensemble mais très déçue par la piscine (spa) qui n’était pas accessible aux enfants alors que cela n’était pas précisé dans la description de l’hôtel. J’avais choisi cet hotel spécialement pour ce critère donc les enfants étaient très déçus…

Friends_and_family Family

4/10

Poor

26 Jun 2024

Verified traveler

Horrible attention

La personne a la réception à été particulièrement désagréable avec moi, ne voulant pas donner la chambre pour laquelle j’avais de surcroît payé un supplément. J’ai dû insister pour que finalement elle arrête de mentir en disant qu’il n’y a plus de disponibilité et me donne ma chambre. Le lit est très inconfortable. Bon petit dejeuner

Business

8/10

Excellent

23 Jun 2024

Ana Maria

Foi uma estadia de passagem serviços/preço sem muito a dizer

Partner

10/10

Exceptional

05 Jun 2024

CESAR

Todo correcto, muy silencioso, limpieza y servicio

Business

8/10

Excellent

28 May 2024

Verified traveler

Cliente habitual del Hotel, por el trato y la comodidad

Business

8/10

Excellent

22 Apr 2024

Ana Maria

El alojamiento bien
Pero Expedia nos había cancelado la reserva la noche anterior y cuando llegamos no teníamos habitación
Gracias al hotel pudimos quedarnos allí
Sin ninguna explicación por parte de Expedia y les ruego me la den porque fue muy desagradable y ya no sé si volveré a fiarme de ustedes

Leisure Family

2/10

Poor

19 Mar 2024

Verified traveler

Dårligt

Har sjældent oplevet mindre serviceminded personale i restauranten. Havde bestilt fullboard hvilket bestod af seperat menukort med 3 muligheder samt et lille glas øl/vand. Alt udover dette var extra. Maden var langt under spansk standard.

Business

8/10

Excellent

04 Mar 2024

CARMEN

El hotel esta muy bien pero no hay nada cerca para salir por la noche ni el hotel tiene nada con lo grande que es y las salas que tiene

8/10

Excellent

27 Feb 2024

Verified traveler

Cliente habitual por el trato y la comodidad

Business Self

4/10

Poor

14 Feb 2024

Abel

Colchones incomodos

Cama incomodisima y anticuada, necesitan renovar colchones en un hotel de esas estrellas con ese precio

Business

10/10

Exceptional

08 Feb 2024

ivo antonio

.

Leisure Family

8/10

Excellent

24 Jan 2024

Rene

Un buen hotel para estar una noche

Es un hotel en buen estado, relativamente nuevo. Solo que casi no hay enchufes en la habitación. Me gusta tener el teléfono con despertador cargando en la mesita pero imposible. La comida incluida en la media pensión es básica. Poco para elegir. El desayuno, aunque hay muchas cosas, es de calidad básica. (Los huevos fritos saben a aceite). El café malísimo, pero esto es ya algo habitual en los desayunos de hoteles grandes donde ponen una cafetera automática que puede hacer muchos cafés por minuto pero de mala calidad.

Business

8/10

Excellent

22 Nov 2023

Luis Felix

Buen hotel

Buen hotel al que voy todos los meses. Lo unico que observo es que el desayuno cada vez es mas pobre

Business

8/10

Excellent

14 Nov 2023

Verified traveler