B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
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Four Points by Sheraton Caguas Real
Puerto Rico
, Puerto Rico Island
CAGUAS, 500 Alambra en Granada Boulevard
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Four Points by Sheraton Caguas Real
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Hotel details
Useful information about Four Points by Sheraton Caguas Real before you book
Stay at the Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, Puerto Rico, just 4. 4 miles from the Jardin Botanico y Cultural de Caguas and 17.
9 miles from El Yunque National Forest. This casino hotel is also conveniently located 21.
5 miles from the Pan American Pier and 21. 6 miles from Condado Beach.
Enjoy the excitement of the casino or unwind by the outdoor pool and waterslide. The hotel also offers complimentary Wi-Fi, concierge services, and gift shops/newsstands.
Relax in one of the 125 guestrooms featuring LED televisions and Select Comfort beds. Each room includes complimentary Wi-Fi and satellite programming.
Private bathrooms are stocked with complimentary toiletries and hair dryers. Dine at Flor de Caña Eatery & Bar, a family restaurant with a bar/lounge and a pool view, or enjoy room service during limited hours.
Refreshments are available at the poolside bar, and full breakfasts are served daily from 6:30 AM to 10:30 AM for a fee. The hotel provides a business center, express check-in and check-out, a conference center, meeting rooms, and self-parking (subject to charges).
With a stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, you'll be 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 17.9 mi (28.8 km) from El Yunque National Forest. This casino hotel is 21.5 mi (34.5 km) from Pan American Pier and 21.6 mi (34.8 km) from Condado Beach.
Stay in one of 125 guestrooms featuring LED televisions. Your room comes with a Select Comfort bed.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 17 percent
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
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Minimal age
21
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Optional fees
- Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 17.00 for children
- Self parking fee: USD 13.38 per day (in/out privileges)
- Early check-in fee: USD 25.00 (subject to availability)
- Late check-out fee: USD 25.00 (subject to availability)
- Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Centro Criollo de Ciencia y Tecnología del Caribe
5 km / 3.1 mi
K1 Speed
5.4 km / 3.4 mi
Shops at Caguas
5.4 km / 3.4 mi
Museo del Tabaco
5.5 km / 3.4 mi
Paseo de las Artes
5.6 km / 3.5 mi
Museo de Caguas
5.7 km / 3.6 mi
Catedral Dulce Nombre de Jesús
5.7 km / 3.6 mi
Casa Rosada
5.8 km / 3.6 mi
Casa del Trovador Luis Miranda Fernández \"Pico de Oro\"
6 km / 3.7 mi
Plaza Palmer
6 km / 3.7 mi
Carribbean Cinemas Las Catalinas
6.4 km / 4 mi
Jardin Botanico y Cultural de Caguas
7.1 km / 4.4 mi
Bosque Estatal De Carite
15.1 km / 9.4 mi
Carribbean Cinemas Cayey
15.4 km / 9.6 mi
Carribbean Cinemas Montehiedra
21.6 km / 13.4 mi
Facilities
Total number of rooms
Number of floors (main building)
Single rooms
Double rooms
Suites
Accessible rooms
Hotel
American Express
MasterCard
Visa
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Late Check-out
Mobile phone coverage
Wi-fi
Secure parking
Valet parking
Room service
Laundry service
Multilingual staff
Air conditioning in public areas
Smoke detector
Hotel safe
Lift access
Newspaper stand
Shop
Garden
Terrace
Concierge
Gym
Newspapers
Luggage room
Clothes dryer
Bar
Restaurant
Non-smoking area
Air conditioning in Restaurant
Conference room
Meeting room
Projector
Printer
Business centre
Audio-visual equipment rental
Outdoor freshwater pool
Children’s swimming area
Sun loungers
Parasols
Casino
TV lounge
Outdoor Rooftop Swimming Pool
Breakfast
Breakfast buffet
Hot breakfast
Breakfast a la carte
Breakfast and lunch
Snacks
Deposit on arrival
Identification card at arrival
Non-smoking establishment
Minimum check-in age
Meal plans
Available board options
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room options
-
SUITE KING SIZE BED
SUITE • KING SIZE BED • 1 Bedroom • 58 m²
SUI.KG-1
SUITE KING SIZE BED
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Non-smoking room
🛏 Sofa bed, King-size bed 150-183 width
Room overview
Room type SUITEView / characteristic KING SIZE BEDRoom code SUI.KG-1Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Bedrooms 1Room size 58 m²Bed setup Sofa bed, King-size bed 150-183 widthFacilities
Included facilitiesHairdryer Safe Centrally regulated air conditioning Ironing set Tea and coffee making facilities Bathroom Shower Direct dial telephone TV Mini fridge Satellite TV Desk ToiletriesFacilities with extra chargeWi-fi Fridge Extra beds on demandSUITE KING SIZE BED
SUITE • KING SIZE BED • 1 Bedroom • 58 m²
SUITE KING SIZE BED
Non-smoking roomBed setup🛏 Sofa bed, King-size bed 150-183 widthIncluded facilitiesHairdryer Safe Centrally regulated air conditioning Ironing set Tea and coffee making facilities Bathroom Shower Direct dial telephone TV Mini fridge Satellite TV Desk ToiletriesFacilities with extra chargeWi-fi Fridge Extra beds on demand
-
QUADRUPLE TWO QUEEN BEDS
QUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²
QUA.2Q
QUADRUPLE TWO QUEEN BEDS
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Non-smoking room
🛏 2 × Queen-size bed 150-154 width
Room overview
Room type QUADRUPLEView / characteristic TWO QUEEN BEDSRoom code QUA.2QOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Bedrooms 1Room size 35 m²Bed setup 2 × Queen-size bed 150-154 widthFacilities
Facilities with extra chargeWi-fiQUADRUPLE TWO QUEEN BEDS
QUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²
QUADRUPLE TWO QUEEN BEDS
Non-smoking roomBed setup🛏 2 × Queen-size bed 150-154 widthFacilities with extra chargeWi-fi
-
DOUBLE KING SIZE BED
DOUBLE • KING SIZE BED • 1 Bedroom • 33 m²
DBL.KG
DOUBLE KING SIZE BED
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type DOUBLEView / characteristic KING SIZE BEDRoom code DBL.KGOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 33 m²Bed setup King-size bed 150-183 widthFacilities
Facilities with extra chargeWi-fiDOUBLE KING SIZE BED
DOUBLE • KING SIZE BED • 1 Bedroom • 33 m²
DOUBLE KING SIZE BED
Non-smoking roomBed setup🛏 King-size bed 150-183 widthFacilities with extra chargeWi-fi
-
DOUBLE TWO QUEEN BEDS
DOUBLE • TWO QUEEN BEDS
DBL.2Q
DOUBLE TWO QUEEN BEDS
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic TWO QUEEN BEDSRoom code DBL.2QOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE TWO QUEEN BEDS
DOUBLE • TWO QUEEN BEDS
DOUBLE TWO QUEEN BEDS
No detailed facility list available for this room.
No room photos available.
-
SUITE KING SIZE BED
SUITE • KING SIZE BED
SUI.KG-2
SUITE KING SIZE BED
Guests: 1–8 • Adults: max. 8 • Children: max. 5
Limited room details from hotelRoom overview
Room type SUITEView / characteristic KING SIZE BEDRoom code SUI.KG-2Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5Facilities
No detailed facility list available for this room.
SUITE KING SIZE BED
SUITE • KING SIZE BED
SUITE KING SIZE BED
No detailed facility list available for this room.
No room photos available.
-
QUADRUPLE DELUXE POOL VIEW
QUADRUPLE • DELUXE POOL VIEW • 1 Bedroom • 35 m²
QUA.DX-VP
QUADRUPLE DELUXE POOL VIEW
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Non-smoking room
🛏 2 × Queen-size bed 150-154 width
Room overview
Room type QUADRUPLEView / characteristic DELUXE POOL VIEWRoom code QUA.DX-VPOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Bedrooms 1Room size 35 m²Bed setup 2 × Queen-size bed 150-154 widthFacilities
Facilities with extra chargeWi-fiQUADRUPLE DELUXE POOL VIEW
QUADRUPLE • DELUXE POOL VIEW • 1 Bedroom • 35 m²
QUADRUPLE DELUXE POOL VIEW
Non-smoking roomBed setup🛏 2 × Queen-size bed 150-154 widthFacilities with extra chargeWi-fi
-
QUADRUPLE DELUXE WITH VIEWS
QUADRUPLE • DELUXE WITH VIEWS
QUA.DX-WV
QUADRUPLE DELUXE WITH VIEWS
Guests: 1–6 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type QUADRUPLEView / characteristic DELUXE WITH VIEWSRoom code QUA.DX-WVOccupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
QUADRUPLE DELUXE WITH VIEWS
QUADRUPLE • DELUXE WITH VIEWS
QUADRUPLE DELUXE WITH VIEWS
No detailed facility list available for this room.
No room photos available.
-
DOUBLE KING SIZE BED
DOUBLE • KING SIZE BED
DBL.KG-1
DOUBLE KING SIZE BED
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic KING SIZE BEDRoom code DBL.KG-1Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE KING SIZE BED
DOUBLE • KING SIZE BED
DOUBLE KING SIZE BED
No detailed facility list available for this room.
No room photos available.
-
DOUBLE DELUXE WITH VIEWS
DOUBLE • DELUXE WITH VIEWS
DBL.DX-WV
DOUBLE DELUXE WITH VIEWS
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic DELUXE WITH VIEWSRoom code DBL.DX-WVOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE DELUXE WITH VIEWS
DOUBLE • DELUXE WITH VIEWS
DOUBLE DELUXE WITH VIEWS
No detailed facility list available for this room.
No room photos available.
-
SUITE DELUXE WITH VIEWS
SUITE • DELUXE WITH VIEWS • 1 Bedroom • 58 m²
SUI.DX-WV
SUITE DELUXE WITH VIEWS
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Non-smoking room
🛏 Sofa bed, King-size bed 150-183 width
Room overview
Room type SUITEView / characteristic DELUXE WITH VIEWSRoom code SUI.DX-WVOccupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Bedrooms 1Room size 58 m²Bed setup Sofa bed, King-size bed 150-183 widthFacilities
Included facilitiesSatellite TV Bathrobes Desk Toiletries Safe Centrally regulated air conditioning Ironing set Tea and coffee making facilities Mini fridge TV Direct dial telephone Hairdryer Shower BathroomFacilities with extra chargeFridge Extra beds on demand Wi-fiSUITE DELUXE WITH VIEWS
SUITE • DELUXE WITH VIEWS • 1 Bedroom • 58 m²
SUITE DELUXE WITH VIEWS
Non-smoking roomBed setup🛏 Sofa bed, King-size bed 150-183 widthIncluded facilitiesSatellite TV Bathrobes Desk Toiletries Safe Centrally regulated air conditioning Ironing set Tea and coffee making facilities Mini fridge TV Direct dial telephone Hairdryer Shower BathroomFacilities with extra chargeFridge Extra beds on demand Wi-fi
Guest reviews
What other guests saying about Four Points by Sheraton Caguas Real
100
reviews shown
Edna
Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.
Marjorie
I love this hotel. The staff are amazing and very welcoming. Definitely this will be my place from now on.
Sandra
El hotel muy bueno.
Natalia
La barra de la piscina, el servicio es fatal. No hay personal disponible, hay que esperar 20 minutos por un trago y cuando llega, horrible.
Abe
Very nice
Jose
Great.
Joalis
It is close to everything and the staff explains everything at the checking.
Diana
Habitación limpia, buen ambiente!
RAFAEL
Clean room, staff was very attentive, casino was excellent and the bar was very good.
Mateo
Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.
Heridel
Didnt had chance to use it.
Jarael
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Glorimar
Loved the room that I received with a separate kitchenette. Lovely view of the mountains and a safe location for two women travelers. Check in staff was lovely.
Bob
We did not see any nasty dogs there so that is a good thing
Berta
Everyone was courteous friendly always helpful
April
The room was really smelly, carpet need deodorizing
Victoria
Overall, we had a pleasant stay. The hotel was very clean, which we truly appreciated, and the staff provided good and friendly service throughout our stay. There was a slight damp smell in the room, and the air conditioning was a bit noisy at times, which affected the quality of rest.
The location is not very central and there aren’t many attractions nearby, but it’s a good option for travelers looking for a calm and comfortable place to stay.
The location is not very central and there aren’t many attractions nearby, but it’s a good option for travelers looking for a calm and comfortable place to stay.
Sergio
N/A
Acisclo
The room was clean and updated.
Beatriz
Staff was great, facilitues were grea,. The keys were an issue all the time.To open the room, to get out of parking, at.check.out. The coding canceled for no reason in different ocasions. Otherwise, it would get 5 stars
Luis
Room was clean
Andrew George
Parking could be clearer, other than that good with very friendly staff.
jesus
Buen hotel.
peter
It was great
Brian
good
Miguel
Excelente
luz
Everything was excellent
Lizbeth
Todo súper limpio
BRENDA
Yes, the room was excellent and the staff too courteous ♥️. I want return.
Ricardo
Very good
Irving
We had a very good time
Priscilla
Staff was very friendly and property well kept. But not much to do near the surroundings
Jorge Lee
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Janet
The drive to the entrance of the hotel needs more curb appeal and lighting.
Alba
Hidden Gem
The road to enter the hotel was a little confusing since I enter at night for the first time. The hotel nice, clean, employees very helpful. Had internet to connect my ps5 and watch Netflix from the big screen tv. Very hot water. Highly recommend. I had a car so I didnt have problem getting around. There is Uber and Uber Eats service. Love the casino!!
Scott
This property was a short drive from the highway exit and is in a quiet area with a restaurant onsite and a casino as well.
Elliot
Very nice and isolated. Very friendly staff.
Nancy
The service fees for the restaurant are outrageous!
Anatol
Everyone was really nice and helpful suffer clean enjoyed my stay
Jose
Pleasant Stay
We were celebrating our 34th wedding anniversary, and we had a pleasant stay. We mostly hung out at the pool, which is nicely kept. However, being that this hotel is not near a beach, I suggest making the pool bigger and with more features.
angel
Outstanding customer service and clean
Juan
To much money for Deteriorated space, no flexible parking, little to do, limited menu, average pool, very boring space.
Jose
Great bar and food. Room was clean and modern.
Noemi
The only things is not convenient is the parking lot. The spaces are too small and is hard to find a close spot. Also the street condition of the entrance was not representative to the hotel.
ANTONIO
Excellent value for its price!
Anthony
Love it
GUILLERMO
Great hotel
Bianca
Me encanta
Alexis
Our arrival experience was not pleasant. We had to move to other room due to mold smells in our first room. Then the second room the AC didn’t work and had to be replaced. No, apologies given just “we will take care of it”, like they were use to this happening regularly. Afterwards, the stay went well.
Rafael
Everything was good
Angie
Great stay!
Salomon
En Español, el Hotel está super bonito todo es 100% limpio, el cuarto también el staff bien amigable, especialmente la gente que trabaja la barra
Diana
Property is clean and accessible. Casino is big, plenty of machines and tables. Pool would be nice if it was accessible earlier than 9 am. Gym small but doable for a couple of days.
Maybelline
I was Charged $13.38 for parking when I check-in at 7pm and lefted at 11:40 am , I consider a lot. After reserving room and processing payment My final bill that was email to me to pay on the property was $46.92 and they charged me $50.00
Yvannie
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Zulma
A Nice stay outside San Juan
Our first time staying at 4Points, the experience was great!!
Luz-Selenia
Road towards the hotel not well kept ... in bad weather ot floods and not well lit at night.
Jay
Loved everthing
Orlando
Good place for transit. The food could be better (breakfast). Too few options.
Glaucia
Well kept, quiet, beautiful views around
Irma Iris
Have been staying here every time visiting the island and great service all the time.
Cartabius Jerrell
It was a great Hotel I'll come back again!!
Nikki
Too far in from main road and actives.
Ramon
Good seevice
Robert
After visiting the Grand Jewel & Moon Palace, this was a big step down.
Roberto
Ok
wesly
Every thing was amazing
ELIZABETH
Like the property and walkable to the pool and casino.
Javier
Awesome
Awesome
Evelyn
Everything and everyone was absolutely pleasant. Check in was extremely easy.
JAIME GONZALEZ
Great location and staff
Jesenia
I will not stay again
Amado
Its a convenient location because we jave family nearby. Housekeeping staffcould be more quiet in the mornings. And there should be parking reserved for the hotel patrons when there are holding big events. After all you get charged a fee for parking.
Most everyone was very nice.
Most everyone was very nice.
JAIME GONZALEZ
A
Leslie
Very clean, great service
William
Good
Carlos
Great Hotel.
Aida
Excelent
Frances
Amazing experience!
Brian Christopher
😎
Gloria
Todos son muy amables y serviciales.
John
Nice a comfortable
Mayra
Excellent
Doug
Hotel review
Nice hotel. I stayed for a business trip and would choose this hotel on my next business trip.
Noritza
Great
Yaritza
Good
Maria
Excellent service in front desk
Linh
Very pleasure
Lizbeth
Clean, quiet, peaceful, nice staff
Natalie
Quiet and clean place
Jorge
Love the staff, best hotel I have stayed. Very clean and is run professionally. I always will come back.
Iraida
has a perfect location, what I was looking for.
Maribel
Home away from home
Great service and they always make me feel like at home.
Denise
Safe, clean.
Melanie
Muy bueno
Ireliz
Really cute, clean and modern hotel.
Ernesto
We were impressed with the newly remodeled hotel. The rooms are very clean and spacious. My only complaint is that there is nothing to do besides gambling.
ziyad
Whenever I’m in Puerto Rico, I stay here. The staff is lovely, and the check in employee at the main desk remembered me from my last trip , and upgraded my stay. I will always come here.
Jessica
Good
Marilyn
Beautiful clean property
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