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Four Points by Sheraton Caguas Real

Puerto Rico Island · Puerto Rico

500 Alambra en Granada BoulevardView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Caguas Real

Stay at the Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, Puerto Rico, just 4. 4 miles from the Jardin Botanico y Cultural de Caguas and 17. 9 miles from El Yunque National Forest. This casino hotel is also conveniently located 21.

5 miles from the Pan American Pier and 21. 6 miles from Condado Beach. Enjoy the excitement of the casino or unwind by the outdoor pool and waterslide. The hotel also offers complimentary Wi-Fi, concierge services, and gift shops/newsstands.

Relax in one of the 125 guestrooms featuring LED televisions and Select Comfort beds. Each room includes complimentary Wi-Fi and satellite programming. Private bathrooms are stocked with complimentary toiletries and hair dryers.

Dine at Flor de Caña Eatery & Bar, a family restaurant with a bar/lounge and a pool view, or enjoy room service during limited hours. Refreshments are available at the poolside bar, and full breakfasts are served daily from 6:30 AM to 10:30 AM for a fee.

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The hotel provides a business center, express check-in and check-out, a conference center, meeting rooms, and self-parking (subject to charges).

With a stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, you'll be 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 14.2 mi (22.9 km) from El Yunque National Forest.

This casino hotel is 21.5 mi (34.5 km) from Pan American Pier and 21.6 mi (34.8 km) from Condado Beach. Stay in one of 125 guestrooms featuring LED televisions. Your room comes with a Select Comfort bed.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 17 percent

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 17.00 for children
    • Self parking fee: USD 13.38 per day (in/out privileges)
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)
    • Rollaway bed fee: USD 25.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Criollo de Ciencia y Tecnología del Caribe 5 km / 3.1 mi
K1 Speed 5.4 km / 3.4 mi
Shops at Caguas 5.4 km / 3.4 mi
Museo del Tabaco 5.5 km / 3.4 mi
Paseo de las Artes 5.6 km / 3.5 mi
Museo de Caguas 5.7 km / 3.6 mi
Catedral Dulce Nombre de Jesús 5.7 km / 3.6 mi
Casa Rosada 5.8 km / 3.6 mi
Casa del Trovador Luis Miranda Fernández \"Pico de Oro\" 6 km / 3.7 mi
Plaza Palmer 6 km / 3.7 mi
Carribbean Cinemas Las Catalinas 6.4 km / 4 mi
Jardin Botanico y Cultural de Caguas 7.1 km / 4.4 mi
Bosque Estatal De Carite 15.1 km / 9.4 mi
Carribbean Cinemas Cayey 15.4 km / 9.6 mi
Carribbean Cinemas Montehiedra 21.6 km / 13.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Single rooms: 47
  • Double rooms: 42
  • Suites: 29
  • Accessible rooms: 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 46 more facilities & services
  • Mobile phone coverage
  • Secure parkingExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Casino
  • TV lounge
  • Outdoor Rooftop Swimming Pool
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Breakfast a la carte
  • Breakfast and lunch
  • Snacks
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 58 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Satellite TV
    • Desk
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    Show all 13 amenities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    SUITE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Ironing set
    • Satellite TV
    • Desk
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE POOL VIEWQUADRUPLE • DELUXE POOL VIEW • 1 Bedroom • 35 m²QUA.DX-VP
    QUADRUPLE DELUXE POOL VIEWPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    QUADRUPLE DELUXE POOL VIEW

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-VP

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWS • 1 Bedroom • 58 m²SUI.DX-WV
    SUITE DELUXE WITH VIEWSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Hairdryer
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Direct dial telephone
    • TV
    • Safe
    Show all 14 amenities
    • Centrally regulated air conditioning
    • Bathrobes
    • Desk
    • Toiletries
    • Satellite TV
    • Bathroom

    Facilities with extra charge

    • Fridge
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Caguas Real

    SUITE DELUXE WITH VIEWS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Room amenities

    • Shower
    • Hairdryer
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Direct dial telephone
    • TV
    • Safe
    • Centrally regulated air conditioning
    • Bathrobes
    • Desk
    • Toiletries
    • Satellite TV
    • Bathroom

    Facilities with extra charge

    • Fridge
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Caguas Real

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Carlos
Really enjoyed the entire stay. Very friendly and helpful staff, keep up the Great work!!!!

CA
Partner
10/10
Exceptional
13 Jul 2026
Jose
All great
10/10
Exceptional
07 Jul 2026
Nitza
Location was convenient for our travel plans. The staff was very welcoming and friendly.
10/10
Exceptional
05 Jul 2026
ANA I.
Nice and clean
Self
10/10
Exceptional
20 Jun 2026
Edna
Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.
Family
10/10
Exceptional
16 Jun 2026
Marjorie
I love this hotel. The staff are amazing and very welcoming. Definitely this will be my place from now on.
Family_with_children
8/10
Excellent
15 Jun 2026
Sandra
El hotel muy bueno.
Family
10/10
Exceptional
31 May 2026
Natalia
La barra de la piscina, el servicio es fatal. No hay personal disponible, hay que esperar 20 minutos por un trago y cuando llega, horrible.
10/10
Exceptional
29 May 2026
Abe
Very nice
10/10
Exceptional
24 May 2026
Jose
Great.
Partner
10/10
Exceptional
17 May 2026
Joalis
It is close to everything and the staff explains everything at the checking.
Partner
10/10
Exceptional
02 May 2026
Diana
Habitación limpia, buen ambiente!
Self
10/10
Exceptional
19 Apr 2026
RAFAEL
Clean room, staff was very attentive, casino was excellent and the bar was very good.
10/10
Exceptional
13 Apr 2026
Mateo
Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.
Partner
10/10
Exceptional
30 Mar 2026
Heridel
Didnt had chance to use it.
Partner
10/10
Exceptional
18 Mar 2026
Jarael
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Partner
10/10
Exceptional
05 Mar 2026
Glorimar
Loved the room that I received with a separate kitchenette. Lovely view of the mountains and a safe location for two women travelers. Check in staff was lovely.
Family
10/10
Exceptional
02 Mar 2026
Bob
We did not see any nasty dogs there so that is a good thing
10/10
Exceptional
18 Feb 2026
Berta
Everyone was courteous friendly always helpful
Partner
2/10
Poor
16 Feb 2026
April
The room was really smelly, carpet need deodorizing
6/10
Pleasant
19 Jan 2026
Victoria
Overall, we had a pleasant stay. The hotel was very clean, which we truly appreciated, and the staff provided good and friendly service throughout our stay. There was a slight damp smell in the room, and the air conditioning was a bit noisy at times, which affected the quality of rest.


The location is not very central and there aren’t many attractions nearby, but it’s a good option for travelers looking for a calm and comfortable place to stay.
10/10
Exceptional
26 Dec 2025
Sergio
N/A
Business_and_leisure Family
8/10
Excellent
22 Dec 2025
Acisclo
The room was clean and updated.
Leisure Self
8/10
Excellent
14 Dec 2025
Beatriz
Staff was great, facilitues were grea,. The keys were an issue all the time.To open the room, to get out of parking, at.check.out. The coding canceled for no reason in different ocasions. Otherwise, it would get 5 stars
Business_and_leisure Family
10/10
Exceptional
01 Dec 2025
Luis
Room was clean
Business Family
8/10
Excellent
13 Nov 2025
Andrew George
Parking could be clearer, other than that good with very friendly staff.
Leisure Partner
10/10
Exceptional
12 Nov 2025
jesus
Buen hotel.
Business Self
10/10
Exceptional
09 Nov 2025
peter
It was great
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Brian
good
Business
10/10
Exceptional
08 Nov 2025
Miguel
Excelente
10/10
Exceptional
07 Nov 2025
luz
Everything was excellent
10/10
Exceptional
02 Nov 2025
Lizbeth
Todo súper limpio
10/10
Exceptional
01 Nov 2025
BRENDA
Yes, the room was excellent and the staff too courteous ♥️. I want return.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Ricardo
Very good
Business_and_leisure Family
10/10
Exceptional
11 Oct 2025
Irving
We had a very good time
Leisure Partner
8/10
Excellent
08 Oct 2025
Priscilla
Staff was very friendly and property well kept. But not much to do near the surroundings
10/10
Exceptional
23 Sep 2025
Jorge Lee
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Business_and_leisure Partner
10/10
Exceptional
20 Sep 2025
Janet
The drive to the entrance of the hotel needs more curb appeal and lighting.
10/10
Exceptional
19 Sep 2025
Alba

Hidden Gem

The road to enter the hotel was a little confusing since I enter at night for the first time. The hotel nice, clean, employees very helpful. Had internet to connect my ps5 and watch Netflix from the big screen tv. Very hot water. Highly recommend. I had a car so I didnt have problem getting around. There is Uber and Uber Eats service. Love the casino!!
Partner
10/10
Exceptional
18 Sep 2025
Scott
This property was a short drive from the highway exit and is in a quiet area with a restaurant onsite and a casino as well.
Leisure Family
10/10
Exceptional
14 Sep 2025
Elliot
Very nice and isolated. Very friendly staff.
Leisure Partner
6/10
Pleasant
10 Sep 2025
Nancy
The service fees for the restaurant are outrageous!
Family
10/10
Exceptional
05 Sep 2025
Anatol
Everyone was really nice and helpful suffer clean enjoyed my stay
Family
8/10
Excellent
02 Sep 2025
Jose

Pleasant Stay

We were celebrating our 34th wedding anniversary, and we had a pleasant stay. We mostly hung out at the pool, which is nicely kept. However, being that this hotel is not near a beach, I suggest making the pool bigger and with more features.
Partner
10/10
Exceptional
28 Aug 2025
angel
Outstanding customer service and clean
Leisure
4/10
Poor
25 Aug 2025
Juan
To much money for Deteriorated space, no flexible parking, little to do, limited menu, average pool, very boring space.
Leisure Family
10/10
Exceptional
11 Aug 2025
Jose
Great bar and food. Room was clean and modern.
Leisure Self
10/10
Exceptional
11 Aug 2025
Noemi
The only things is not convenient is the parking lot. The spaces are too small and is hard to find a close spot. Also the street condition of the entrance was not representative to the hotel.
Business_and_leisure Family
10/10
Exceptional
04 Aug 2025
ANTONIO
Excellent value for its price!
Leisure Family
10/10
Exceptional
03 Aug 2025
Anthony
Love it
10/10
Exceptional
27 Jul 2025
GUILLERMO
Great hotel
10/10
Exceptional
20 Jul 2025
Bianca
Me encanta
Business_and_leisure Family_with_children
6/10
Pleasant
20 Jul 2025
Alexis
Our arrival experience was not pleasant. We had to move to other room due to mold smells in our first room. Then the second room the AC didn’t work and had to be replaced. No, apologies given just “we will take care of it”, like they were use to this happening regularly. Afterwards, the stay went well.
Leisure Family
10/10
Exceptional
10 Jul 2025
Rafael
Everything was good
10/10
Exceptional
22 Jun 2025
Angie
Great stay!
Leisure Family
10/10
Exceptional
20 Jun 2025
Salomon
En Español, el Hotel está super bonito todo es 100% limpio, el cuarto también el staff bien amigable, especialmente la gente que trabaja la barra
Friends_and_family Family
10/10
Exceptional
09 Jun 2025
Diana
Property is clean and accessible. Casino is big, plenty of machines and tables. Pool would be nice if it was accessible earlier than 9 am. Gym small but doable for a couple of days.
Leisure Family
6/10
Pleasant
01 Jun 2025
Maybelline
I was Charged $13.38 for parking when I check-in at 7pm and lefted at 11:40 am , I consider a lot. After reserving room and processing payment My final bill that was email to me to pay on the property was $46.92 and they charged me $50.00
10/10
Exceptional
25 May 2025
Yvannie
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Leisure Family
8/10
Excellent
14 May 2025
Zulma

A Nice stay outside San Juan

Our first time staying at 4Points, the experience was great!!
Friends_and_family Family
10/10
Exceptional
07 May 2025
Luz-Selenia
Road towards the hotel not well kept ... in bad weather ot floods and not well lit at night.
Leisure Family
10/10
Exceptional
20 Apr 2025
Jay
Loved everthing
8/10
Excellent
17 Apr 2025
Orlando
Good place for transit. The food could be better (breakfast). Too few options.
Business
10/10
Exceptional
13 Apr 2025
Glaucia
Well kept, quiet, beautiful views around
Leisure Partner
10/10
Exceptional
11 Apr 2025
Irma Iris
Have been staying here every time visiting the island and great service all the time.
10/10
Exceptional
10 Apr 2025
Cartabius Jerrell
It was a great Hotel I'll come back again!!
Leisure Partner
8/10
Excellent
23 Mar 2025
Nikki
Too far in from main road and actives.
Leisure Family
8/10
Excellent
10 Mar 2025
Ramon
Good seevice
Business
6/10
Pleasant
07 Mar 2025
Robert
After visiting the Grand Jewel & Moon Palace, this was a big step down.
Leisure Self
10/10
Exceptional
06 Mar 2025
Roberto
Ok
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2025
wesly
Every thing was amazing
Leisure Partner
8/10
Excellent
08 Jan 2025
ELIZABETH
Like the property and walkable to the pool and casino.
10/10
Exceptional
06 Jan 2025
Javier

Awesome

Awesome
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Evelyn
Everything and everyone was absolutely pleasant. Check in was extremely easy.
10/10
Exceptional
02 Jan 2025
JAIME GONZALEZ
Great location and staff
Business_and_leisure Family
4/10
Poor
01 Jan 2025
Jesenia
I will not stay again
Leisure Partner
8/10
Excellent
27 Dec 2024
Amado
Its a convenient location because we jave family nearby. Housekeeping staffcould be more quiet in the mornings. And there should be parking reserved for the hotel patrons when there are holding big events. After all you get charged a fee for parking.
Most everyone was very nice.
Leisure Partner
10/10
Exceptional
24 Dec 2024
JAIME GONZALEZ
A
Leisure Family
10/10
Exceptional
22 Dec 2024
Leslie
Very clean, great service
Business Partner
10/10
Exceptional
09 Dec 2024
William
Good
Business
10/10
Exceptional
08 Dec 2024
Carlos
Great Hotel.
Leisure Family
10/10
Exceptional
07 Dec 2024
Aida
Excelent
10/10
Exceptional
03 Dec 2024
Frances
Amazing experience!
Business
10/10
Exceptional
03 Dec 2024
Brian Christopher
😎
Leisure Self
10/10
Exceptional
02 Dec 2024
Gloria
Todos son muy amables y serviciales.
Leisure Partner
10/10
Exceptional
24 Nov 2024
John
Nice a comfortable
10/10
Exceptional
17 Nov 2024
Mayra
Excellent
Business Self
10/10
Exceptional
15 Nov 2024
Doug

Hotel review

Nice hotel. I stayed for a business trip and would choose this hotel on my next business trip.
Business
10/10
Exceptional
03 Nov 2024
Noritza
Great
Business Partner
10/10
Exceptional
30 Oct 2024
Yaritza
Good
Friends_and_family Family
2/10
Poor
27 Oct 2024
Jose
Dont liit
10/10
Exceptional
19 Oct 2024
Maria
Excellent service in front desk
Leisure Family
8/10
Excellent
18 Oct 2024
Linh
Very pleasure
Business Self
10/10
Exceptional
09 Oct 2024
Lizbeth
Clean, quiet, peaceful, nice staff
Business Self
10/10
Exceptional
29 Sep 2024
Natalie
Quiet and clean place
10/10
Exceptional
28 Sep 2024
Jorge
Love the staff, best hotel I have stayed. Very clean and is run professionally. I always will come back.
Leisure Family
10/10
Exceptional
24 Sep 2024
Iraida
has a perfect location, what I was looking for.
10/10
Exceptional
23 Sep 2024
Maribel

Home away from home

Great service and they always make me feel like at home.
Self
10/10
Exceptional
13 Sep 2024
Denise
Safe, clean.
8/10
Excellent
12 Sep 2024
Melanie
Muy bueno
Business Self

Location & surroundings

Four Points by Sheraton Caguas Real
500 Alambra en Granada Boulevard, Caguas, Puerto Rico

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Four Points by Sheraton Caguas Real

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