Genesis
I stayed here for my 24th birthday and it was an
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Serena Boutique Hotel
Puerto Rico Island · Puerto Rico
Pr 173 Km 26 5View location
9.4/10Excellent297 Reviews
Cleanliness9.4/10 9.4
Service10.0/10 10.0
Comfort9.8/10 9.8
Condition9.0/10 9.0
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Serena Boutique Hotel
With a stay at Serena Boutique Hotel in Aguas Buenas, you'll be 4 mi (6.4 km) from La Marquesa Forest Park and 11.1 mi (17.9 km) from Jardin Botanico.
This bed & breakfast is 11.8 mi (19 km) from Luis Munoz Marin Park and 11.8 mi (19 km) from Hiram Bithorn Stadium. Make yourself at home in one of the 9 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected.
Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Sunday: 8:00 AM - 5:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 14278680021
-
Minimal age
18
-
Optional fees
- Late check-out fee: USD 25
- Housekeeping fee: USD 50 per stay
- Rollaway bed fee: USD 30.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
La Marquesa Forest Park
6.4 km / 4 mi
Jardin Botanico y Cultural de Caguas
9.1 km / 5.6 mi
Carribbean Cinemas Las Catalinas
11.8 km / 7.3 mi
K1 Speed
12 km / 7.4 mi
Shops at Caguas
12 km / 7.4 mi
Museo del Tabaco
12 km / 7.5 mi
Museo de Caguas
12.2 km / 7.6 mi
Catedral Dulce Nombre de Jesús
12.3 km / 7.6 mi
Paseo de las Artes
12.4 km / 7.7 mi
Plaza Palmer
12.5 km / 7.7 mi
Centro Criollo de Ciencia y Tecnología del Caribe
12.8 km / 7.9 mi
Casa del Trovador Luis Miranda Fernández \"Pico de Oro\"
12.8 km / 7.9 mi
Guaynabo Performing Arts Center
12.8 km / 8 mi
Casa Rosada
12.9 km / 8 mi
Museum of Transportation
12.9 km / 8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Serena Boutique Hotel
100
reviews shown
Egle
Very unique experience in this family owned bed and breakfast hotel. Top of the mountain, beautiful views, quiet, private. Host were very welcoming and friendly, it felt like home to us.
We will definitely come back.
We will definitely come back.
Brad
What an incredible place to visit! It is tucked in the mountains and so beautiful. Ricardo and his family are the best hosts ever. They were so thoughtful and kind. We loved all the pets and the breakfast every morning was wonderful. 100% recommend this place. It was perfect for us.
Shanitza
Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the pool, the family's pets & the escape from the tourist crowds. I especially enjoyed the family's warmth & kind hospitality. I also enjoyed the family kitchen, the unique wall art at every stop, and the organic feel of the property grounds, which is decorated in keeping with its natural beauty.
Barbara
Serena's Boutique Hotel is a relaxing escape from the tourist crowds.
Kenneth
Wonderful place and wonderful people. Prepared Authentic Puerto Rican dinner for a reasonable price and it did not disappoint. Would stay here again!
juan
Excelente lugar para descansar. El personal super amable.
Gregory
Very unique property it is beautiful and very peaceful. The owners and staff are very friendly and supportive of anything you need. We had a great experience and would visit again.
Jose
The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.
John
Our stay was outstanding because of the friendliness of the owners. This is a private, family owned and operated boutique. Suggestions and information on places we wanted to see during our visit to Puerto Rico were appreciated. We stayed at this location for a week. Homemade breakfast prepared on site was great every morning.
Marelis
The hotel was absolutely amazing. The family that runs the property are so caring and helpful. We were able to hang with their rescued animals, enjoy the heated pool and take in the gorgeous scenery. We will be back again!
Veronica
The staff is all family and they make you feel like family too! Such great people! The rooms are spacious, clean and lovely. Breakfast is cooked fresh, there is a hot tub and pool, and the grounds are immaculate! The hotel is high in the mountains so it is quiet and scenic. It is authentic Puerto Rico! We are planning another trip in November!
Luigi
Unforgettable experience! the staff was amazing and the views were awesome.
Rafael
Nice place to stay
Philisia
It’s a family owned business and we loved that. They were helpful, informative and very customer service friendly. The villa is a little dated, but beautiful views. Very peaceful and accommodating. I would stay again. It’s in the mountains and the roads are winding. It was quite the adventure and a great stay!
Patsy
This was my 2nd time in 1 year coming here if that tells you anything! No words can expalin the beauty of this place.
Lala
We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious.
One of the things we loved most about this place is how tucked away it is. It’s far from the busy city areas, which makes the experience feel unique and authentic. Even the drive there feels like you’re stepping into a different side of Puerto Rico. The property itself is beautiful, and you can really see how much care Ricardo puts into maintaining it.
If I could give one tip to future guests, it would be to rent a car if possible. If you stay out late in San Juan or other areas, it can be very difficult to get a Lyft or Uber to drive up to the property, as many drivers decline the trip. Ricardo is very kind and willing to help, but since it’s a small family running the hotel, we didn’t want to bother him late at night.
The only small thing we noticed was that some of the tiles could be a little slippery, especially since it rained quite a bit during our stay. Other than that, everything was fantastic.
Overall, this was one of the best experiences we’ve had staying anywhere. If you’re looking for a peaceful, authentic
One of the things we loved most about this place is how tucked away it is. It’s far from the busy city areas, which makes the experience feel unique and authentic. Even the drive there feels like you’re stepping into a different side of Puerto Rico. The property itself is beautiful, and you can really see how much care Ricardo puts into maintaining it.
If I could give one tip to future guests, it would be to rent a car if possible. If you stay out late in San Juan or other areas, it can be very difficult to get a Lyft or Uber to drive up to the property, as many drivers decline the trip. Ricardo is very kind and willing to help, but since it’s a small family running the hotel, we didn’t want to bother him late at night.
The only small thing we noticed was that some of the tiles could be a little slippery, especially since it rained quite a bit during our stay. Other than that, everything was fantastic.
Overall, this was one of the best experiences we’ve had staying anywhere. If you’re looking for a peaceful, authentic
Carolina
We truly enjoyed our stay! Ricardo, Donna, Joseph, and the entire family were incredibly accommodating, making us feel right at home from the moment we arrived. The views are absolutely stunning. While the steep driveway was a bit nerve-wracking at first, once you conquer that initial fear, it’s a breeze!
You can tell the property was once a truly magnificent estate. I would have loved to see photos of it in its prime, but even so, it remains a wonderful place to stay. The location is perfect—an easy drive to the beaches, the Lechon Highway, and San Juan. Plus, if you enjoy cigars or a great drink, the cigar shop in town (just 7 minutes away) became our favorite daily nightcap.\"
You can tell the property was once a truly magnificent estate. I would have loved to see photos of it in its prime, but even so, it remains a wonderful place to stay. The location is perfect—an easy drive to the beaches, the Lechon Highway, and San Juan. Plus, if you enjoy cigars or a great drink, the cigar shop in town (just 7 minutes away) became our favorite daily nightcap.\"
Michael
The family made us feel at home. Excellent breakfast every morning. The pool and hot tub were an amazing way to relax after a full day of activities. The family cooked a very good authentic PR dinner one night and even ran out to pick us up dinner from a local restaurant one night. The property was amazing. Truely a hidden gem.
Chantal
Wonderful host and wonderful
Place
Place
Odalis
The overall hospitality was heart warming. If your looking for a Peaceful place, this is it!
Rosalinda Bourbois
The staff was amazing
Rosalinda Bourbois
The staff treated us like family and the conversations didn’t feel forced because they were the hosts. From the moment we walked in to the moment we left, we felt welcomed.
Carmen M
Ricardo was super friendly and very knowledgeable, loved that! Risbel, I hoped I spelled her name correctly, was also very friendly and replied quickly when we reached out. Serene Boutique is beautiful and peaceful! The hills are amazing. Lots of hills, I’d visit again!
Kap
Our room was clean and comfortable. The AC worked well. The morning breakfast was fresh, homemade, and tasty. I appreciated having coffee available in the morning a bit early too. The staff were all friendly and professional and accommodating. We felt welcome and taken care of. The hotel is located on a beautiful property with a lovely pool area, terrace patio, and gardens. We very much enjoyed a peaceful, relaxing, and rejuvenating few days at Serena Hotel.
Luke
Very nice bed and breakfast. Pool was great for littles. Breakfast was excellent. Great communication from hosts via text message and the family is fantastic!
Jose
The room was very spacious, the staff was very attentive and overall we felt like staying with family. The place is very special to be in touch with nature and just relax. We would love to come back.
John
The staff was great. Ricardo and family were great hosts ready to help with any requests.
Susan
Risbel, Donna and Ricardo were so welcoming. The room was comfortable and very clean. Breakfast was plentiful and delicious. We will definitely return
Kenneth
Owners were friendly and helpful. Everything was as advertised.
Eric
Great room, great family running it. Pool and grounds Definitely a work in progress though
Raphaela
My two friends and I had an amazing stay! We spent the final night of my bachelorette holiday at the hotel, and it was exactly what we needed — relaxing, beautiful views, and great hospitality. The team were so accommodating and helpful, which made our stay perfect. The breakfast made it extra special too :)
Rochelle
Stay away. The photos/description are deceptive. There is no safe, no sauna, no swim up bar (it looks like it hasn't been used in decades and had a toilet stored in it), the pool bar had no personnel/nothing in it and is not functional. The plumbing doesn't work properly, the toilet is old and stained, the bedding is polyester and uncomfortable, the \"designer\" toiletries are the cheapest possible - no nice soaps, lotions or shampoo. The furniture is damaged, cheap furniture that has been painted. The shower was freezing cold. After complaining, were told to turn it on C to get H. Upon our arrival, surprised to see the condition of our \"Premium King\". There was another bed pushed into the corner and I was straining to see the sea view. The room smelled like an air freshener factory as there was an open bottle of a purple liquid which filled the room with a fake lavender fragrance. The rooms are supposed to be non-pet rooms, but the owner's dog ran into our room and hid under the furniture. We tried to get it out but it started to growl. The owner, reeking of cigar smoke, came into the room to retrieve his dog. We were not given a device to open the gate until the next day. In fact, we were locked in because the gate locks upon exiting. There was paint spilled on the floor, no cups in the room, no coffee maker. The saving grace of this place is the hot tub. Just watch out for the broken flower pot. Breakfast was OK, but lacked oatmeal, yogurt, etc. We left ASAP.
James Aaron
Great location, quiet, beautiful pool and nice hot tub. Ricardo and his family (owners) went out of there way to ensure that our stay was perfect. Breakfast every morning outside by the pool was amazing.
Hailey
No hot water Ever! No toiletries. Pool was not clean and not well maintained! Kitchen was nasty!
False advertisement on the website!
Shame on you Expedia for including them on your website!!!
False advertisement on the website!
Shame on you Expedia for including them on your website!!!
Emily
We loved our visit, especially the nature and pool. Our room was lovely and the bed was divine.
Dmitry
Amazing room amazing views
Luis
superb place to relax and unwind from all!
Ian
The staff at the hotel is what makes this such a wonderful place to stay. They are so helpful, friendly and attentive. The property is still a work in progress, but I can't wait to go back! Having breakfast ready for us every morning was great as well.
Michelle
We had a great stay with beautiful views! The staff was friendly and welcoming. The place has a rustic charm. If you plan to drive, be aware of the tight mountain roads and steep driveway to the hotel.
Christine
The owners are fantastic and so accommodating and friendly. The place is beautiful. Room was great. I advise getting a car if you want to sightsee although they will take you. Also advise getting food and drinks for the room. It’s a perfect place for a relaxing getaway. Would definitely go there again.
Melissa
Very beautiful place my daughter thought it was heaven. She was in the hot tub every day , the bed was ferm , as well as the shower didn't get warm. However we loved it every much.
Maiber
Great place to stay. Very cozy, clean, the privacy and the natured atmosphere made it amazing. Amenities very enjoyable. Host effort to respond on inquiries was admirable. Certainly a place to revisit!!
Kathleen
If you're looking for an escape into the forest with plenty of lively animal sounds in the night, this is the place for you. The hosts were really nice. My only complaint was the hot water issue other than that it's a 10/10 for me.
ron
Loved the hospitality and the place was such a calm atmosphere . Me and my fiancé were able to disconnect from our our phones and the world and just enjoy one another . Great cozy vibes
George
We loved the view
The owner cooked my breakfast and interacted with the guests on a personal level.
Very down home atmosphere.
This was an amazing experience for me and my wife. We will stay here again ❤️ loved the hospitality
Thank you for a great vacation
The owner was very helpful with places to visit for entertainment and food.
The owner cooked my breakfast and interacted with the guests on a personal level.
Very down home atmosphere.
This was an amazing experience for me and my wife. We will stay here again ❤️ loved the hospitality
Thank you for a great vacation
The owner was very helpful with places to visit for entertainment and food.
Julian
Beyond beautiful room and the Continental breakfast included like many hotels offers... Scramble eggs, bacon/pankakes, and yogurt that we all gets that is a unfrozen breakfast... at SERENA they make it fresh at the moment and a magical, delicious experience... BUT ABOVE ALL THE MOST BEAUTIFUL FAMILY HOSTESS WILL WELCOME YOU ALL.
Glenda Yolanda
The property and experience overall was great.
Things we liked:
- The hosts were friendly and accommodating.
-They provided some service like laundry and room service on a fly!
- They recommended restaurants
- The environment was very peaceful and serene
- Easy payment options, no extra charges
- Very friendly staff
- Clean bedroom, sheets, bathroom. Clean interior
A few things we didn't like
- The constant noises from the roaster and birds
- The room wasn't dark enough.
- The exterior was a bit unkept, it made it difficult to walk around; but thats because its an older location.
Those were minor things. We would definitely stay there again and recommend it to others.
Things we liked:
- The hosts were friendly and accommodating.
-They provided some service like laundry and room service on a fly!
- They recommended restaurants
- The environment was very peaceful and serene
- Easy payment options, no extra charges
- Very friendly staff
- Clean bedroom, sheets, bathroom. Clean interior
A few things we didn't like
- The constant noises from the roaster and birds
- The room wasn't dark enough.
- The exterior was a bit unkept, it made it difficult to walk around; but thats because its an older location.
Those were minor things. We would definitely stay there again and recommend it to others.
Luis
If You want to disconnect, this is the place, This is a boutique Hotel, one of a kind, It has the views, the privacy, the charm and the owners are the best! We will be back!
Majesha
The breakfast was delicious and with love. The owners made it feel like home. The place is under renovation but still beautiful. Looks like a botanic gardens “hermoso”. With jaw dropping views to the ocean, yes the ocean even for being so far inland. 11 out of 10!
Schyler
This was an amazing stay. Ricardo and his family were so hospitable, helpful and welcoming.They truly made our vacation wonderful and we will be returning to Serena Boutique Hotel. The room was clean, the hot tub was perfect, the views are breathtaking. We felt like we were in a home away from home. I can't say enough good things about this place, what a HIDDEN GEM!
Mario
Very attentive staff. Nice breakfast. Beautiful property with amazing views.
Andres
Tuvimos una experiencia excelente en Hotel Serena en Aguas Buenas. Pasamos un tiempo maravilloso en familia; el lugar es hermoso, tranquilo y perfecto para relajarse. Los dueños fueron muy amables y serviciales en todo momento. ¡Sin duda regresaremos!
Jacknigel
Beautiful historic property. Hosts were very kind, helpful and friendly. Room was impecable. Had slight issues with AC but hosts did everything possible to make us feel comfortable. Breakfast was over the top, even had some leftover to go. Beautiful view to the city and the mountain tops.
Robert
Love the jungle mountain noise
Olga
Paradise!
We had a fantastic time, Gloria, Risbel and Ricardo, made us feel right at home, they went above and beyond to meet our needs. The place is fantastic, stunning views, surrounded by nature, but still not too far from the most common visiting sights. Already planning our trip back to Serena Boutique Hotel.
Zuliam
Very serene and peaceful property in the mountains. Beautiful view. The staff was very hospitable and welcoming. The homemade breakfast cooked by Risbel and Glory was delicious. During our stay, a hurricane was passing, Risbel, Ricardo, Joseph, and Glory were very accomodating, turning on a generator when electricity was out and updating us on the weather and severity of the hurricane. The property is very safe. We were provided a remote to open the gate that secures the property. My girls enjoyed the pool. Ricardo invited them to help feed the chickens. Risbel was awesome at recommending things to do and places to eat. I would highly recommend Serena Boutique Hotel.
leticia
Excellent stay I will definitely return ❤️❤️❤️❤️
Pedro
Awsome experience, the views are excellent 👌.
Todd
This place was perfect for our needs as we have been to Puerto Rico several times. The food, especially breakfast and the hosts’ hospitality was excellent! Highly recommend a vehicle for exploring outside the immediate area. Beautiful views and setting. The property is still a work in progress and imagine it will be really amazing once completed.
Mayra
Very beautiful place within nature. The breakfast was really good and very nice personnel. I will recommended if you want to be close to nature and around good people.
Colleen
The family is great and goes above and beyond! I definitely recommend this place ! Much love !
Kacey
The family that owns this beautiful place were the sweetest most accommodating, helpful people ever! We didn’t rent a car so they ran to the store and bought us whatever we needed, took us on a 4 hour tour, cooked amazing breakfast’s each morning. I could not have picked a better place to stay on our honeymoon! And I will be coming back every year!
Wendy
Este lugar está hermoso, fue espectacular, muy especial y con mucha historia. Queremos regresar el año que viene.
Nos encantó el desayuno y las hermosas vistas. Las habitaciones están preciosas y se nota que los dueños le tienen mucho amor a su propriedad.
El jacuzzi no funcionó y la piscina estaba fría pero aun así pudimos disfrutar de una rica cena que los dueños nos consiguieron.
Todos fueron muy amables y fue mi parte favorita de visitar en puerto Rico.
Nos encantó el desayuno y las hermosas vistas. Las habitaciones están preciosas y se nota que los dueños le tienen mucho amor a su propriedad.
El jacuzzi no funcionó y la piscina estaba fría pero aun así pudimos disfrutar de una rica cena que los dueños nos consiguieron.
Todos fueron muy amables y fue mi parte favorita de visitar en puerto Rico.
Noelia
Excelente lugar para descansary desconectarse. Recomendado 100%.
Lori
The property was beautiful and Ricardo and his family were so nice and helpful. Breakfast was wonderful. The pool and hot tub were so nice and relaxing. We felt like we were with friends and at home.
We would recommend anyone to stay here.
We would recommend anyone to stay here.
TerriAnn
If you are looking for an authentic Puerto Rican experience then this is the place for you. The caregivers of this place go above and beyond to make your stay memorable. It is up in the mountains so I recommend a 4WD vehicle. Beautiful surroundings, great breakfast and wonderful people!
Kimberly
The property was located in the middle of a Rainforest with a view of San Juan and the ocean. It was beautiful lots of flowers and lush greenery. Very quiet and fell asleep at night to the Coquis. Racardo and Gloria go out of the way to make you fell comfortable and welcome! Gloria breakfasts are amazing! You could not ask for a better stay if you want to experience the hospitality and the people if Puerto Rico!!!
Taylor
Amazing staff, very attentive, in a beautiful location. Spacious rooms. Definitely recommend but limited places to go outside the property, but food we ate was delicious. Great for a day or two to be in nature and chill with drinks in the jacuzzi.
Rebecca
This place is beautiful and serene. If you’re looking for an authentic Puerto Rican getaway, this is it it’s hidden but only 20 to 30 minutes away from everything which is perfect. You can hear the coquies . The view is outstanding.
Edward
Kind and caring staff
Soneyet
Ricardo and his family were amazing! They were helpful, generous with their dining recommendations, and just overall exceptional. Luckily, we rented a 4WD, which was ABSOLUTELY necessary given the steep, unpaved access road to the property. The room was delightful, clean, and spacious. The property, including the pool, suffered from years of deferred maintenance. The pictures on Expedia look like they were taken YEARS ago. We almost checked out immediately but the staff were too amazing to leave.
Michelle
Wasn’t my first time it’s a very beautiful peaceful property
Debbie
This is a hidden gem! I always enjoy unique places to stay and this fit the bill. Very welcoming, felt like I was visiting family. Take note of other reviews about the driveway conditions and directions. I am a country girl so it didn’t bother me, but it is a bit tricky. The rooster added charm and I enjoyed the early wake up call. I would definitely come back for another stay!
Marlorie
As you all know the road to paradise is never an easy one, so is the road leading to Serena hotel however once you reach this peace of paradise believe Me, You will not want leave . First thing first. Must have a 4 by 4 vehicle to get down and up the road. If only I could add a video cause describing it does not do it justice But once you go up and down once or twice you will be a pro like us.
We stayed in the lemonade room for 4 magical days. Every corner of the hotel was super clean and our room smelled amazing. This family redefine hospitality, they make us feel like an extended family. We vacationed 4 times a year for the past 15years either as family or has a couple and Ricardo, his lovely wife Glory & daughter plus Joseph are the most gracious hosts we ever encountered during our travels so far. They will go above and beyond to ensure that you're comfortable, You can contact them 24/7 any hours of the day/night and they will answer and execute your wishes. Their commitment to hospitality is unmatched.
Ricardo is very knowledgeable, He can help you save or direct you on outing like el yunque rain forest, luquillo Beach, Lechoneras, Guavate etc..
What an amazing experience, we cannot wait to go back to PR in August for our family vacation, and Thank You to all the Staffs at SERENA Hotel for an unforgettable experience. We will surely recommend this location.
PS: Must try Glory's oatmeal. it's to die for.
We stayed in the lemonade room for 4 magical days. Every corner of the hotel was super clean and our room smelled amazing. This family redefine hospitality, they make us feel like an extended family. We vacationed 4 times a year for the past 15years either as family or has a couple and Ricardo, his lovely wife Glory & daughter plus Joseph are the most gracious hosts we ever encountered during our travels so far. They will go above and beyond to ensure that you're comfortable, You can contact them 24/7 any hours of the day/night and they will answer and execute your wishes. Their commitment to hospitality is unmatched.
Ricardo is very knowledgeable, He can help you save or direct you on outing like el yunque rain forest, luquillo Beach, Lechoneras, Guavate etc..
What an amazing experience, we cannot wait to go back to PR in August for our family vacation, and Thank You to all the Staffs at SERENA Hotel for an unforgettable experience. We will surely recommend this location.
PS: Must try Glory's oatmeal. it's to die for.
Elijah
Serena Boutique Hotel is a true hidden gem nestled in the lush tropical rainforest just outside of San Juan. From the moment we arrived, we were welcomed with open arms by the incredible hosts, Ricardo and Glory, and their wonderful family. Their warmth and genuine hospitality made us feel not just like guests—but like part of the family.
Our 7-day stay was nothing short of heaven. It rejuvenated our minds, bodies, and souls, offering the perfect escape into nature and tranquility. Glory’s breakfasts were an absolute highlight—each morning brought fresh, delicious, homemade meals that were made with love and always started our day with a smile.
If you're looking for a peaceful, heartwarming experience surrounded by beauty and kindness, Serena Boutique Hotel is the place to be. We’re already counting down the days until we return!
Our 7-day stay was nothing short of heaven. It rejuvenated our minds, bodies, and souls, offering the perfect escape into nature and tranquility. Glory’s breakfasts were an absolute highlight—each morning brought fresh, delicious, homemade meals that were made with love and always started our day with a smile.
If you're looking for a peaceful, heartwarming experience surrounded by beauty and kindness, Serena Boutique Hotel is the place to be. We’re already counting down the days until we return!
Alice Zetterower
We loved the spot, it’s breathtaking and we will absolutely be back. The staff is exceptional and very accommodating.
Something to note; this property is under renovation after years of neglect. While it was perfect for us, we were not in the market for a resort. The hot tub was warm at best and same goes for the shower. There are areas that you can’t access for your own safety but still plenty of room.
Very safe, very clean, very beautiful spot.
Something to note; this property is under renovation after years of neglect. While it was perfect for us, we were not in the market for a resort. The hot tub was warm at best and same goes for the shower. There are areas that you can’t access for your own safety but still plenty of room.
Very safe, very clean, very beautiful spot.
Jennifer
Ricardo was our host and was so friendly, helpful, and kind! He provided recommendations for visiting the island. The property is beautiful, away from the busyness of San Juan. Loved hearing the frogs sing us to sleep every night.
Not your typical hotel, what it misses in amenities is more than made up for in beautiful scenery, fresh breakfast, and friendly staff!
Not your typical hotel, what it misses in amenities is more than made up for in beautiful scenery, fresh breakfast, and friendly staff!
Johana
Our stay was truly magical. Besides the fact that the property is truly a dream with the views and nature sounds, the room was so big and bed was very comfortable. The owners are the best people! We felt we were around family, they took care of us as one of their own and as two women traveling alone, we will forever be thankful for that. Our hope is that this place thrives and that we can come back with our families soon.
Luis
Good Expirience. Very nice place to stay!
steven s.
The history of this property is very interesting and a great story
Sonya
They went above and beyond to provide a great vacation for us! The staff was friendly and helpful. We will definitely be back and recommend this property to our friends and Family.
Elizabeth
A Perfect Escape Near San Juan
Just 20 minutes from the city, this place is perfect for a getaway without going too far. The staff is incredibly welcoming and made us feel like family. We’ll definitely be back!
Just 20 minutes from the city, this place is perfect for a getaway without going too far. The staff is incredibly welcoming and made us feel like family. We’ll definitely be back!
Carrie
The family was so considerate and unique. Rolling my guests cigars and food was absolutely amazing. Would recommend and will be there.
Joseph
Our hosts were friendly and helpful. They suggested places to go and gave directions. Breakfast was always ready in the morning and the conversation was interesting.
Tridib
Firstly, the pictures dont do enoughjustice to the actual beauty of this big estate. It is absolutely magnificent, surrounded by the hills and lush green.
Ricardo and family's warmth made us feel as if we had come to vacation to our own family. Even after staying in a five star hotel after this stay, the kids felt Serena’s experience was better. Amazing rooms, amazing views and the best part is the pool. The kitchen is always open to you and Ricardo somehow just appears and is always there to dish out a cocktail or a snack or a dish. They even ordered meal from outside and brought it in for us bc we could not communicate with local restaurants in spanish.
The instructions they send are very accurate.
You do need a 4x4 else you will get stuck getting in or out because of a very steep climb into the property but incase you do, don’t worry as Ricardo will be there day or night to help you out. If you want yo truly relax, go here without any hesitation . We are definitely coming back. Thank you to Ricardo and family for giving us an awesome experience
Ricardo and family's warmth made us feel as if we had come to vacation to our own family. Even after staying in a five star hotel after this stay, the kids felt Serena’s experience was better. Amazing rooms, amazing views and the best part is the pool. The kitchen is always open to you and Ricardo somehow just appears and is always there to dish out a cocktail or a snack or a dish. They even ordered meal from outside and brought it in for us bc we could not communicate with local restaurants in spanish.
The instructions they send are very accurate.
You do need a 4x4 else you will get stuck getting in or out because of a very steep climb into the property but incase you do, don’t worry as Ricardo will be there day or night to help you out. If you want yo truly relax, go here without any hesitation . We are definitely coming back. Thank you to Ricardo and family for giving us an awesome experience
Doris
Beautiful, quiet property with a magnificent view of San Juan and the ocean. Staff extremely attentive and polite. I felt like I was surrounded by family when dealing with all staff members. The gardens, pool area, jacuzzi, balconies, dining area all absolutely beautiful. The kitchen is a dream!
Thank you for an amazing time!
Thank you for an amazing time!
Gerard
You can still see the luxury and opulence that this mountain estate once represented. We felt it everywhere for the week we stayed. But it was the management that made us feel most special. Ricardo and his family took us in and showed us a type of hospitality that we can only describe as gracious. We were invited to dinners on the rooftop patio, breakfast was always generous, the pool and hot tub were activated on our request and moreover we felt at home in this peaceful tropical retreat. Thank you, Ricardo and Grace.
Richard
Hacienda was great. The whole island was without power when we arrived, so we were in good hands in survival-mode with Ricardo and Glory. But the island in darkness, and the view from the Hacienda was fantastic for festivities and the joy of Nature!
Olivia Alexandra
Beautiful place. Driveway is very steep and definitely recommended following instructions on getting an AWD or 4 wheel drive vehicle. Staff was amazing, they were very helpful and accommodating.
David
Couldn’t ask for a better view or more attentive staff. Room was clean and ready before checkin time. They went out of their way to accommodate and make us feel at ease. The property is still being refurbished, but those areas completed were wonderful. Only concern was the driveway. You must have a 4-wheel drive or arrange to park offsite and have them pick you up.
Raymond
An amazing glimpse of the life styles of the rich and famous from the 80’s. Ricardo is an excellent host. Great place for a family reunion.
EDWARD
So hospitable and friendly!!!
Julio
Stay cancelled by hitel
We didn't get a chance to stay at this place because our reservation was cancelled by the hotel before we even arrived. They stated there was a power outage.
Oscar
The family living there is super friendly and very nice but it sucks that we were charged $200 for 2-3 5-minutes rides, wasn’t told beforehand that it would be extra, only airport pick up and drop off to Condado Beach was agreed. Their breakfast was very good and delicious, wish we could stay here again but I don’t it.
Christina
Ricardo and his family were very welcoming. They made sure to text me and communicate with me on the instructions and expectations upon arrival. The grounds are just wonderful and the view of San Juan at night is impeccable. We are from Florida and this was our first time in Puerto Rico, and the family completely met our visions of how this vacation would go. They were so helpful with cultural tips and the surrounding area as far as amenities. The pool and breakfast are a mega plus. Thank you guys! :)
Tammy
Absolutely beautiful with breath taking views. Our hosts were very friendly and made us feel like family. Wonderfully cooked breakfast every morning. The hospitality extended to tours of beautiful Puerto Rico.
Marlyn
We had an amazing time at HMS on our honeymoon. It was nice and quiet and the view just absolutely stunning.
Gail S
Beautiful property with breathtaking views and a gracious and responsive staff. The pool is amazing - very large, well maintained and clean (without the use of a lot of chlorine). There are areas on the grounds that are undergoing renovations but that didn't affect our stay (no loud noises, etc.) You will be staying high up in the mountains so, for those who plan to drive their own car, keep in mind that the roads can be very steep and winding (we were told to rent a 4-wheel drive vehicle and were very glad that we did). All in all, a beautiful oasis away from the hustle and bustle of San Juan (about a 20-to-30-minute drive to the beach). We would definitely recommend.
Raymond
Ricardo and his family are amazing.
Made us feel welcome,from beginning till end. We are definitely returning.
Made us feel welcome,from beginning till end. We are definitely returning.
Location & surroundings
Serena Boutique Hotel
Pr 173 Km 26 5, Aguas Buenas, Puerto Rico
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