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Hyatt Place San Juan

Puerto Rico Island · Puerto Rico

Avenida Fernandez Juncos 580View location

9.2/10Excellent2,036 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place San Juan

This property enjoys a convenient position in San juan. Situated in the city centre, the Hotel is convenient to the rest of the city. The main train and bus stations are just a short drive away. The nearest bus and metro stops are within walking distance from the Hotel .

The Hotel is a quick drive from the airport. Guests can find the nearest golf course only a short drive from the property. The Hotel is wheelchair-accessible. Guests may take advantage of the on-site car park. Pets are allowed at this establishment.

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Located in San Juan (Santurce), Hyatt Place San Juan is a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile. This hotel is 0.4 mi (0.7 km) from Puerto Rico Convention Center and 0.4 mi (0.7 km) from Pan American Pier.

Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Juan? This hotel has 3184 square feet (296 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No rollaway/extra beds available By ocean Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 54.50 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
    • Additional taxes apply to daily parking rates at this property.
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
    • Pet fee: USD 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Casino Metro 0.2 km / 0.1 mi
Sheraton Casino 0.3 km / 0.2 mi
Toro Verde Urban Park 0.4 km / 0.2 mi
Distrito T-Mobile 0.4 km / 0.3 mi
Coca-Cola Music Hall 0.6 km / 0.4 mi
Puerto Rico Convention Center 0.7 km / 0.4 mi
Laguna del Condado 0.8 km / 0.5 mi
Pan American Pier 0.8 km / 0.5 mi
Paseo Caribe 0.9 km / 0.6 mi
Luis Muñoz Rivera Park 1.2 km / 0.8 mi
Conservatory of Music of Puerto Rico 1.3 km / 0.8 mi
Condado Beach 1.3 km / 0.8 mi
Playa del Caribe Hilton 1.5 km / 0.9 mi
Parque Central Municipio de San Juan 1.5 km / 0.9 mi
Fort San Jeronimo 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Single rooms: 75
  • Double rooms: 74
  • Suites: 3
  • Studios: 22
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
Show 31 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Hyatt Place San Juan

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hyatt Place San Juan

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEW KING BEDDouble or Twin • POOL VIEW KING BEDDBT.KG-VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hyatt Place San Juan

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Housekeeping
    • Video games console
    • Alarm clock
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Mini fridge
    • Kitchenette
    • Hi-fi
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE Accessible WITH VIEWSSINGLE • Accessible WITH VIEWSSGL.H6-WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    SINGLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BAY VIEWDOUBLE • BAY VIEWDBL.BV

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hyatt Place San Juan

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BAY VIEW KING BEDDOUBLE • BAY VIEW KING BEDDBL.BV-KG

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE BAY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BAY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BAY VIEWQUADRUPLE • BAY VIEWQUA.BV

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE POOL VIEWSINGLE • POOL VIEWSGL.VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    SINGLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible WITH VIEWSDouble or Twin • Accessible WITH VIEWSDBT.H6-WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BAY VIEWRoom • BAY VIEWROO.BV

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hyatt Place San Juan

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Desk
    • Plug adaptor
    • Housekeeping
    • Toiletries
    • Video games console
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Kitchenette
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-3

    Photos are not available for this room type.

    Hyatt Place San Juan

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place San Juan

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place San Juan

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place San Juan

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt Place San Juan

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place San Juan

9.2
Excellent
2,036 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Daneysha
Limpio muy amables comida fresca desayuno perfecto tranquilidad
10/10
Exceptional
25 Jul 2026
Celia
Excellent place to stay for families. Staff was helpful and super friendly, and everything was clean. Location is ideal as well.
Family_with_children
10/10
Exceptional
24 Jul 2026
José L.
Me encanta todos los años me quedo para esta misma fecha.
10/10
Exceptional
23 Jul 2026
Gessika Serrano
The only disappointed was at 530 my room was not ready
10/10
Exceptional
23 Jul 2026
Yazmin
Todo fue excellent
10/10
Exceptional
22 Jul 2026
Juanita
The hotel staff was amazing and allowed me to do early check in besides being booked at 100%
10/10
Exceptional
22 Jul 2026
GABRIELA
Out stay
8/10
Excellent
22 Jul 2026
Irisha
Bueno
8/10
Excellent
21 Jul 2026
Vilmary
The breakfast was good. The pool area was great especially the slide for the kids. The drinks from the bar by the pool barely had alcohol especially for the price we’re paying. It taste as if I was drinking a mocktail & did not give me the urge to get another one. Other than that the room was good. I wish we were given more information at check-in especially about the free shuttle bus to certain areas.
Family_with_children
10/10
Exceptional
21 Jul 2026
Freddy
Everything was very Good Not Complaint
Family_with_children
8/10
Excellent
21 Jul 2026
MARTIN
This is a nice hotel and it has free shuttle service to areas for tourism, shopping and dining. During check-in the gal was very friendly, despite it being busy. We had to wait a while (a few parties did) because the room wasn't ready on arrival. Time waited was less than an hour. The room is a nice design but as you get settled, you notice certain things. Some of the fixtures are falling apart (e.g. blinds) and we noticed that the closet handles/knobs were not the ones intended for the doors given the existing screw holes showing (for what I assume were the original handles). That said, the room was very comfortable, clean and had everything we needed. Other staff were also friendly and accommodating such as during breakfast (which was also good). In particular the lady at the pool bar (during our stay) was an absolute joy. Another gal went out of her way to help me with watching the World Cup on my phone. They do have one girl that was almost curt during interactions. In the evening I went to the bar and she asked to take my order. I said I'd like a whiskey and she asks which one. That wouldn't have been an issue but I hadn't received a spirits menu nor did she follow up her question with what was available. I had to basically extract the selection from her which was unnecessary. She lightened up slightly when she observed my interaction with the member helping with me with the phone, so I'm unsure what happened. It's a solid place and I will consider it in the future.
10/10
Exceptional
21 Jul 2026
Marilyn
Staff was very friendly, accommodating and always polite. The rooms were clean, pool bar was nice.
Family_with_children
10/10
Exceptional
20 Jul 2026
Franciris
brutal, nos encanto mucho muchoooooooo.
Family_with_children
8/10
Excellent
20 Jul 2026
Rod
Why was I charged a destination fee if 50 dollars and resort fee if 5 dollars when I was quoted a price from Expedia and prepaid through PayPal?
Family
10/10
Exceptional
20 Jul 2026
Dariel
Todo esta super exelente limpieza los que atiende super amables me encanta
10/10
Exceptional
20 Jul 2026
Yesenia
Excelente todo me encantó
10/10
Exceptional
19 Jul 2026
Janette
N
Family_with_children
10/10
Exceptional
19 Jul 2026
Nathalia
Perfecto ambiente familiar, Un lugar muy seguro para niños.
Family_with_children
10/10
Exceptional
19 Jul 2026
Fernando
Very good stay. Good food and a perfect location near cool places.
Family_with_children
10/10
Exceptional
19 Jul 2026
Jackeline
La experiencia muy buena, recomendados! Único detalle precio por estacionamiento. Por lo demás 💯...
Partner
10/10
Exceptional
19 Jul 2026
Gloria
Love it great to go with kids
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Anitra
Awesome property and staff. Thanks for the hospitality
Family_with_children
10/10
Exceptional
17 Jul 2026
Carlos
Everything was ok only issue was that they had a meeting and the parking was full and need to park on the other hotel across the street.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Shahiba
They offered a good spread for breakfast. The pool area was nice and clean. Staff were helpful!
Friends
10/10
Exceptional
16 Jul 2026
KAREM
Good
Family_with_children
8/10
Excellent
16 Jul 2026
Johanna
Yes
10/10
Exceptional
16 Jul 2026
Keyla
Limpio organizado cómodo y limpio
Family_with_children
10/10
Exceptional
16 Jul 2026
Yadira
bueno
Friends
10/10
Exceptional
13 Jul 2026
Emma
El desayuno es el mismo todos los días. En días en semana debe ser por lo menos hasta las 10:00am. Es por lo único que escribo. Lo demás excelente.
Family_with_children
10/10
Exceptional
13 Jul 2026
Ana E
La cafetería q existe allí es cara y la pizza estaba quemada.El café estaba muy bueno en la cafetería.
10/10
Exceptional
12 Jul 2026
jesus
very friendly staff and great pool! our kids loved this pool and the shuttle to the beach was great too!
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
IVETTE
Great staff. Everything was good.
Family_with_children
10/10
Exceptional
11 Jul 2026
Kelvin
Everything ! About the Hyatt Place was perfect. Perfect from cleanliness, attentiveness, The morning Breakfast each day, and the staff were amazing. 5 stars
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Amanda
Clean hotel. Hallway acd room smelled like mildew or old carpet.
Staff were excellent!
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Jack
First trip to Puerto Rico. We stayed here to relax after a long flight with our toddler. The pool and slide were great for keeping our child entertained. The beach was okay, but highly recommend heading out of San Juan and go explore other beaches outside of San Juan. The bar restaurant service was not very good and the food is way over priced. I would recommend leaving the hotel for food.
Friends_and_family Family
6/10
Pleasant
10 Jul 2026
Evelyn
When we arrived, we were greeted by a wonderful woman who was very helpful. Afterwards, we had a very difficult time getting help and making purchases. First, we requested water and they were supposed to take them up to the room because they had ran out. We never received them. Then, we went to purchase items at the coffee area, and waited about 5 minutes without seeing anyone. We went to the front desk to ask if anyone was attending the area and they got an attitude and said that there was someone there, that we needed to wait because she was busy. As if we were supposed to know that, and as if it was our problem that they were short staffed. I also heard another employee being rude to another guest who simply asked if anyone was there. How about being proactive and placing a sign saying please wait, you will be attended as soon as possible. I literally did not purchase coffeee or dine at the restaurant for this very reason. Employees were very slow to attend and seemed annoyed at all the guests who asked if anyone was up at the front. Besides that, this is a wonderful, clean hotel with all the amenities you can ask for during your stay. The pool area and the gym were great, very clean and well taken care of. The rooms were very spacious and comfortable. The hotel itself is an 8/10. Service was a 3/10. Friendliness and helpfulness from the first employee only was a 10/10. If service improves I would most definitely return.
Family_with_children
10/10
Exceptional
09 Jul 2026
Joshuan
Excelent
10/10
Exceptional
09 Jul 2026
Dorys
Clean and good service. Good stuff. Family friendly
Family_with_children
10/10
Exceptional
09 Jul 2026
Luis
Excelente atencion y Buen desayuno.
Family_with_children
6/10
Pleasant
09 Jul 2026
Jorge
First time staying in a hotel in PR, since I have family that lives there. Very convenient location to everything but super expensive at the time we went and the amenities were great but they allowed anyone to purchase day passes to use amenities and they took over. If I were to stay in another hotel in PR, I think I’d choose somewhere else. We paid per day for the resort fees and felt like it wasn’t just for the ones staying so we couldn’t enjoy it properly
Friends_and_family Family
8/10
Excellent
08 Jul 2026
Gabriel
Shuttle service in Old San Juan was a game changer. Breakfast was good just extremely busy. Checkin was not available exactly a 4 pm; There were alot a people waiting in the lobby so I assume this was other guest's experience as well
10/10
Exceptional
08 Jul 2026
Judith
My only issue is that Breakfast should have HOT options, waffle maker like in other hotels (the waffles were cold to put in microwave), boiled eggs should also be hot and they were super cold
Family_with_children
6/10
Pleasant
08 Jul 2026
Yanqin
We stayed there for a night due to flight canceled, the staff is helpful… the room is clean but a little smelly… the shower water is not strong… food breakfast is the best!
Family_with_children
10/10
Exceptional
07 Jul 2026
Christy
I just enjoyed everything about it. The rooms were cleaned daily, the bar was great all the staff was fantastic the food choices for breakfast was wonderful
Partner
10/10
Exceptional
07 Jul 2026
Kelvin
The entire experience was perfect !.
4/10
Poor
06 Jul 2026
Gerardo
Es un buen hotel limpio, mucha seguridad pero muy aburrido no tienen música en las noches
Family_with_children
10/10
Exceptional
06 Jul 2026
Yaliz
Me gusto mucho la comodidad de la habitacion y el desayuno. Algo que puedo decir que se puede mejorar es el mantenimiento del area de juegos de la piscina.
Family_with_children
10/10
Exceptional
05 Jul 2026
Elimar
Espectacular
Family_with_children
10/10
Exceptional
05 Jul 2026
Randall
Atencion
Family_with_children
8/10
Excellent
05 Jul 2026
Yaronie
Good experience!
Family_with_children
8/10
Excellent
05 Jul 2026
Nestor
Lo único que no me gustó fue el aire del cuarto estaba caluroso y no se podía cambiar para ponerlo más fresco el aire lo demás estuvo genial
Family_with_children
6/10
Pleasant
04 Jul 2026
Synthia
=(
8/10
Excellent
04 Jul 2026
Teresa
World Cup matches were not available in the hotel to view. We had to find a different location to view matches especially the US match. Room cleanliness is okay, we had to ask for the room to be cleaned. The pool was small. Staff at front desk and bar are great.
Family
6/10
Pleasant
04 Jul 2026
Joshalin
The hotel was overall okay. The kept water stocked in the room which was good. The first night I had to go downstairs to get wash clothes because they didn’t have any in the room. Afterwards, they replaced them everyday. They offer a free breakfast but it ends at 9:30 am so I never went. They also have a free shuttle to around 5 places but it ends at 5 pm. It’s in a good central location. The T-Mobile district and some restaurants are within walking distance.
Family_with_children
10/10
Exceptional
03 Jul 2026
Daisy
Front desk staff were friendly and helpful. Answered all our questions and provided information that was helpful that I didn’t think I would need. They quickly addressed a minor issue with our room. Light bulbs were missing. It was resolved immediately.
Location was perfect
Walkable to Distrito T mobile
Bus shuttles to old San Juan took the stress out of driving.
Family_with_children
10/10
Exceptional
01 Jul 2026
Sheily
Muy bueno para familias
Notas para mejorar
Las camas incómodas
La nevera no enfriaba casi
No había microondas en anotación
Agua de la ducha nunca calentó
Family_with_children
10/10
Exceptional
30 Jun 2026
Keyshla
En la hora del check-in la habitación no estaba disponible y no fueron amables.
Family_with_children
10/10
Exceptional
28 Jun 2026
Deliannie
Hyatt Place at San Juan is my favorite so far ❤️👌
Family_with_children
10/10
Exceptional
28 Jun 2026
Wilmarie
Ambiente acogedor , habitaciones amplias y cómodas! Todo limpio ! Piscina 10/10 y el servicio del personal muy atento
Family_with_children
10/10
Exceptional
28 Jun 2026
Jenny
Excelente. Super rápido el check in. Me encantó
10/10
Exceptional
28 Jun 2026
Lonnie
We had an amazing stay!

Thank again!!
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Isamar
El
Cuerpo limpio y bien desayuno
Family_with_children
2/10
Poor
27 Jun 2026
Joanny
Días antes de mi estadia, mi abuela falleció y aún explicando la situación, tuvieron cero empatía y no tuve opción de cambiar o reembolso de mi estancia. Entiendo que existan políticas pero hay situaciones que están totalmente fuera de nuestro control como una muerte.
8/10
Excellent
26 Jun 2026
Maribel
Everything was good except no microwave in rooms or other place to warm up your leftovers.
Family
10/10
Exceptional
24 Jun 2026
Nilsa
La atención fue buena, el desayuno excelente. El area de la pisina esta muy buena para los niños. La limpieza les doy 4 estrellas.
Family_with_children
10/10
Exceptional
24 Jun 2026
Jason
Love the location.
Partner
10/10
Exceptional
24 Jun 2026
valerie
Great place!
Family_with_children
8/10
Excellent
23 Jun 2026
Ashley
Cuando llegue no había espacio me cambiaron para otro que está justo en frente en los dos hoteles me trataron muy bien y pude usar ambas piscinas
Family_with_children
10/10
Exceptional
23 Jun 2026
Maribel
Very clean. Nice and polite staff except one lady at the night shift, don't know her name, only that she is a little big and couldn't give us details why the parking lot was full and was kind of rude. We find out there was a prom party in the hotel and at least she send us across the street to park for free.
Family
10/10
Exceptional
23 Jun 2026
Jared
Great stay, we will return
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Nicole
Un espacio bonito para pasarla bonito con la familia. Habitacion linda, comoda y super limpia. Una vista hermosa donde se observa barcos y el mar. Este hotel tiene una grandiosa ubicacion frente al Distrito TMobile donde puedes llegar caminando en menos de 4 minutos. Super acseible a todo: comida y entreteniento. Y al lado esta en lago de condado donde tienen Kayaks entre otras actividades.
Family_with_children
10/10
Exceptional
22 Jun 2026
Clarixa
Everything was amazing! No complaint. Will definitely come back again!
Family_with_children
8/10
Excellent
22 Jun 2026
Yazmín
En general todo estuvo bien, sería bueno más actividades en el área de la piscina.
Family_with_children
10/10
Exceptional
21 Jun 2026
Nilda L
Great hotel with a central location, very clean rooms, and a warm, friendly welcome from the staff. Highly recommended!
Partner
10/10
Exceptional
21 Jun 2026
Wanda
Justo el lugar que buscaba para compartir con mi familia y nietos. El área de la piscina espectacular!
Family_with_children
8/10
Excellent
21 Jun 2026
Jesus
Very good place, clean, comfortable, good location. But the rates and added fees make it pretty expensive. That 50 destination fee is a rip off. Granted, most SJ hotels charge it. But that only results in raising the cost of all the area.
Partner
4/10
Poor
21 Jun 2026
Jyniah
Took over four hours to check in to our rooms and we were never given a confirmation I had to go to the front desk numerous times to check on my room even though they said that they will give us a text message. After waiting those four hours went up to our rooms and it showed frequent wear and tear phones didn’t work, Toilet and tub were clogged, along with that found a condom behind our bed. things frequently turned up, missing from our room, such as underwear, bras, and travel size items. Due to the late check-in, we were granted, late checkout, and one day of the resort fee waived however, when we did come to our last day, they no longer honor the late checkout. This team sucks. It only gave us a $50 discount if I could’ve slept in hell I would’ve chose that. Because the air didn’t work, and I had to beg to get my room clean. Out of the 4 days we stayed only one of them my room got cleaned and again that’s because I begged. In the shuttle service sucked barely any seats they go to a whole Other hotel before picking up us and by the time they got to us, there was no seats better off getting an Uber. And ceiling was leaking water. View was nice tho.
Family_with_children
10/10
Exceptional
20 Jun 2026
Omayra
Gooddddddddddddddddðddddddd
Friends_and_family Family
8/10
Excellent
20 Jun 2026
Emanuel
La piscina el agua estaba sucia
Partner
10/10
Exceptional
20 Jun 2026
Daniel
Lugar muy bueno y rico desayuno 👍
Family
10/10
Exceptional
20 Jun 2026
Yuleischka
10/10
Partner
10/10
Exceptional
19 Jun 2026
Hector
The pool is awesome
Partner
8/10
Excellent
19 Jun 2026
Devean
stay was very nice with clean room, however hallways to our room smelled pretty rough for a couple of days. smell eventually went away. staff was super nice and friendly. breakfast was also very good with many choices.
Partner
10/10
Exceptional
17 Jun 2026
Reyxavier
Superó todas mis expectativas, estoy muy agradecido con todo el personal por hacer de mi estancia, una estancia súper inolvidable, personal, muy amable, muy atento en todo momento las habitaciones súper limpias el desayuno en la mañana súper. Bueno este lugar se acaba de convertir en mi lugar de preferencia para vacacionar en Puerto Rico próximamente estaré regresando con mi familia. Muchas gracias
Partner
8/10
Excellent
17 Jun 2026
Jesus M
Good breakfast, but few options. Clean room. Good staff.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Ruth
Buen desayuno y habitación limpia.
10/10
Exceptional
16 Jun 2026
Mónica
Excelente hotel❤️
Family_with_children
6/10
Pleasant
16 Jun 2026
ARLENE
Here’s a polished version of your review:

I have stayed at this hotel several times when visiting San Juan, and the staff is always friendly and helpful. On this trip, I booked two rooms with two queen beds and a sofa bed, but unfortunately those room types were not available when I arrived. The front desk associate was very attentive and worked to resolve the issue, even providing a partial refund, which I appreciated.

However, the replacement rooms were located on the first floor directly across from a prom event. The noise made it very difficult to sleep, and I wish the hotel had considered a quieter room location. On a positive note, the breakfast was good, and the staff remained professional and welcoming throughout my stay.

Despite this experience, I would still consider staying here again because of the excellent customer service and convenient location.
.
Family
10/10
Exceptional
16 Jun 2026
GLORIMAR
Todo esta organizado y limpio, el personal amable
Family_with_children
6/10
Pleasant
15 Jun 2026
Jose Israel Cintron
Food was average, for being a tourist spot it should improve.
Family_with_children
10/10
Exceptional
15 Jun 2026
Maria C
Breakfast was amazing
Friends
10/10
Exceptional
14 Jun 2026
Sarai
The everything staff is so comfortable and de amenities is so good
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Stacie
I had a great experience. They did not have our correct room available so they gave me a very nice discount. The staff was helpful. The aerial was walkable very close to the T-Mobile district and we enjoyed everything about it. The staff was friendly and helpful and it was cleaning the pool was nice. Breakfast was wonderful. Everything seem fresh and I will be staying here again.
Family
10/10
Exceptional
13 Jun 2026
Benyvette
Great room, service and staff
8/10
Excellent
13 Jun 2026
Claudio
Excelente
Family
10/10
Exceptional
13 Jun 2026
Ricardo
Excelente todo. Recomiendo!
Partner
10/10
Exceptional
13 Jun 2026
Joel
Me encanta el hotel la estancia es tranquila y en paz un hotel súper limpio y confortable!
Family_with_children
10/10
Exceptional
12 Jun 2026
Yanisell
Excelente todo
10/10
Exceptional
12 Jun 2026
Kevin
We travel into San Juan at least once a month and this is the first time we've stayed at this property. We like that it is close to Districto T-Mobile and Casino Metro, but just a short Lyft ride into any part of San Juan. The property was immaculate with just the right amenities.
Partner
6/10
Pleasant
11 Jun 2026
Morgan
This was a great place but unfortunately, a bright neon flashing light on the building outside the window showed through the curtains and was kept on all night. They also told a worker that our room was empty and we had someone walk into our room while we were getting changed. They were apologetic and we know it was an accident but it could have been prevented. The pool was great but the playground structure in the pool had mold and algae on it, which made me nervous that the pool wasn't being maintained and cleaned properly. Breakfast was great, room was comfortable, but they really need to address the bright unnecessary light that shines into the room at all hours.
Friends_and_family Family

Location & surroundings

Hyatt Place San Juan
Avenida Fernandez Juncos 580, San Juan, Puerto Rico

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Hyatt Place San Juan

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