OLV Hotel - Adults Only

Puerto Rico , Puerto Rico Island
SAN JUAN, 55 Calle Barranquitas, 55
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100 reviews shown

10/10

Exceptional

11 May 2026

Karielys

Todo bien

10/10

Exceptional

07 May 2026

Ross

The room was very clean, super nice, all of the staff were accommodating and friendly. The food was top notch.

10/10

Exceptional

03 May 2026

Anthony

Great property! I’ll definitely be back soon.

Partner

10/10

Exceptional

29 Apr 2026

Amir

Great 10/10

10/10

Exceptional

28 Apr 2026

Emalee

It was overall just a great experience, the staff was so friendly, and helped us whenever we needed it. I would recommend to anyone who is is staying in new San Juan.

Partner

10/10

Exceptional

27 Apr 2026

Celeste

Upon arrival you are greeted with valet service for luggage and opening doors. The hotel check in process was smooth. Very clean polite service desk. Provided me with New towel throughout the stay. Clean up service came to clean up on Day 2 of my stay. Plus a brunch bar on the rooftop and a restaurant on the main floor open at 5pm-11pm. I will book again work the money

Partner

8/10

Excellent

27 Apr 2026

Tiffani

Great room , wished it was a full size mirror in the room

Friends

10/10

Exceptional

25 Apr 2026

Nadia

N/A

Friends

10/10

Exceptional

24 Apr 2026

Braulio M

Best Staff ever

10/10

Exceptional

23 Apr 2026

Bianca

Amazing time, services and facility.

Partner

10/10

Exceptional

22 Apr 2026

Jordan

The rooms and amenities here are beautiful. The staff is very friendly . Sarahi was extremely helpful and gave us some great recommendations 10/10 experience and would book again .

Friends

10/10

Exceptional

15 Apr 2026

Flora

Intimate boutique hotel with amazing attention to detail. My start to finish I was treated like a queen. Greeted by Armando at the front desk who was warm and inviting. My room was so special. I got the panoramic king suite. Well worth the splurge. The outdoor space was amazing with lounge chairs a breakfast seating area and two chairs for sitting at night with a coffee or cocktail. The bathroom was extraordinary with a huge soaker tub and a shower that led to the outdoor space. The food at the upstairs bar was delicious. I ate there for breakfast and early dinner. The army is casual but the food is as good as a 5 star restaurant. All of the bartenders and servers were friendly and interesting. Carlos Fabian and Carlos Juan were a couple of my favorite bar tenders. Nelly in house keeping has my room sparkling. This is an adult only hotel and I loved that. It creates a sophisticated atmosphere. The decor is glitzy. The pool is smaller than a large resort but I had it to myself most of the time. I will absolutely be staying here again in the future.

Self

10/10

Exceptional

14 Apr 2026

Ha'Shall

EXCELLENT !!!!!

Friends

10/10

Exceptional

13 Apr 2026

Brandon Jacks

Great location, great hotel overall.

Family

10/10

Exceptional

10 Apr 2026

Ciera

Everything was great and the complementary water helped so much.

Partner

10/10

Exceptional

05 Apr 2026

Ayanna

Love this hotel

4/10

Poor

04 Apr 2026

Kristie

For the price of my stay, I was absolutely not pleased with my experience. While most of the aesthetics of the hotel are nice, with the exception of many unsightly worn down artificial plants everywhere, I experienced broken amenities in my room, poor service throughout the hotel, unpleasant odors, and children sprinkled throughout this \"adults only\" hotel. They also do not offer and transportation for their guests.

I highly suggest taking your money elsewhere.

Friends_and_family Friends

8/10

Excellent

01 Apr 2026

Aneka

The service provided by the staff was excellent. Unfortunately, they do not provide in room food service so we found ourselves ordering in several times. On vacation, you do not want to always get dressed to go out to sit in a restaurant. The lighting in the bathroom was poor and there was no vanity mirror or light which made it difficult to do makeup. The shower was a bit complex to work and over designed. They should consider a simpler shower. The door to the shower did not close completely making it a gamble for a bathroom flood any time you shower. The lobby should be brightened up. The dimness takes away from the artistic designs and reduces warmth in the space. The pool is well designed, should maybe include an elevated smooth step to go around the pool so you can navigate without sinking. Consider extending breakfast hours to 12
Pm so guests can sleep in and still enjoy a rooftop brunch experience. The neighborhood is obviously in rehab but given the issues PR has experienced, it is understandable. Outside property grounds could be tended to better. Overall I would recommend a staying here.

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Johnny

Nice stay

10/10

Exceptional

26 Mar 2026

William

Yes

6/10

Pleasant

16 Mar 2026

Brent

The pool and upstairs lounge area was great, but the rooms did not match the cost. They need to replace several fixtures in the bedroom but the balcony view was nice this felt like a 3-star but charged 4 star prices.

Partner

10/10

Exceptional

15 Mar 2026

Dalia

This hotel is amazing 🤗. My fiancé and I loved everything from the location, the amenities, the room itself is gorgeous, the complimentary champagne drinks upon entering, the customer service is top tier and the pool/ jacuzzi was so relaxing and luxurious. We will definitely be back. Thank you to all the staff that made our stay memorable.

10/10

Exceptional

14 Mar 2026

Cory

Loved.

Partner

10/10

Exceptional

09 Mar 2026

Roselin

The Hotel is amazing, loved my room and the balcony.

Partner

10/10

Exceptional

08 Mar 2026

Richard

My suite was gorgeous. Perfect view of the lagoon with awesome house keeping. I didn’t realize how perfect the location was but it’s literally on the strip to walk and sight see every night. The pool and hottub was a perfect perk when wanting to unwind from a long day at luquillo beach. A big shout out to the wonderful staff that took care of us including all the valets!

Partner

8/10

Excellent

08 Mar 2026

STAN

My stay during my B-day weekend was good. The staff was great, the location was perfect, the food in the two on-site restaurants was exceptional!
The reason for the less than 5-star review was due to a noise situation I experienced during my stay. Three of the four nights I had to contact the front desk to request that they contact the restaurant i.e. Dante that was directly above my 5th floor room. The music (bass) was too loud after a reasonable hour i.e. midnight.
It took me contacting Travelocity to have the issue resolved to my liking. I was credited back one full night's stay and subsequent hotel fee. Which in all fairness, the amount of sleep loss compared to all the positive attributes of this stay, I feel it was eventually handled properly.

Self

10/10

Exceptional

08 Mar 2026

Brian

Centrally located in Condado. Short walk to many restaurants and shops, beaches nearby, and a short Uber ride to Old San Juan.

Hotel is a vibe: beautiful rooftop bar and pool, every space was thoughtfully designed, and the restaurants were amazing. Staff was friendly and attentive.

Partner

2/10

Poor

07 Mar 2026

Andrii

Mis advertising, the property had no windows

Partner

10/10

Exceptional

06 Mar 2026

Sasha

Amazing!

Self

4/10

Poor

04 Mar 2026

Ashley

Hotel was nice overall, but they were doing construction to the pool bar the floor above our room and it was constant noise, woke us up at

2/10

Poor

26 Feb 2026

Goddess

We stayed at this hotel for one night and unfortunately, the experience did not live up to the price or expectations. To start with the positives: the view was beautiful, the pool area was lovely, and we appreciated being allowed to check in an hour early. We were also greeted with champagne, which was a nice touch. However, once we got to the room, things quickly went downhill. The room was much smaller than expected. The shower looked like it had just been used, and there were stains on the bed sheets that appeared to be blood. The fridge was making a loud noise that sounded like an electrical issue. We immediately notified the front desk about the sheets and the fridge. Instead of offering to move us to another room, they said someone would come up to change the sheets and maintenance would fix the fridge. We went out to dinner, assuming everything would be handled while we were gone. When we returned, the maintenance had not been completed and we were unable to access our room. After traveling all day, this was extremely frustrating. Around 9:30 PM, we were finally told the room was ready. Upon going back in, we noticed the area underneath the fridge had not been properly cleaned — there were leftover flower petals from a previous guest. To make matters worse, after the “maintenance,” the fridge began leaking. At no point did the front desk offer any form of compensation or courtesy for the repeated inconveniences. Overall, this hotel is extremely overpriced

Family

6/10

Pleasant

23 Feb 2026

Vanessa

I had a high expectation for this hotel, as it is extremely beautiful online. The lobby and staff were exceptional. I gave this review 3 stars because of the lack of attention to the room. Our exterior door in the bathroom (only source of fresh air) was broken and unable to open. We called about it but nothing was done. Also, the room felt a little dirty - some shelves and walls looked dirty. Additionally, on 2 days, our room was not serviced and we needed to make a call to remedy.
The hotel roof turns into a nightclub at night. We were there on opening night for dinner and the bar and ambiance were amazing. However, don't try to fall asleep any time before 2am on Friday or Saturday - the club music is so loud. And the hotel and bar are not owned by the same people so the hotel doesn't have any control over the volume.
The hottub was out of commission for 2 days - kind of a bummer.

Overall - this hotel has promise - but needs more attention to detail.

Partner

2/10

Poor

20 Feb 2026

Alexus

The room was dirty, black mold around the shower, scum all around the tubs faucets, dirty jacuzzi tub in room, they penalized us for not wanting to stay and still charged us for a day which was 1400.00 I do not recommend and they are racist at the club in there they said no blacks. Gave all black ppl terrible rooms and the rooms are not as described online

Partner

10/10

Exceptional

19 Feb 2026

DeJohn

Beautiful and friendly hotel

Partner

10/10

Exceptional

12 Feb 2026

Dieunise

The room is very clean, and the staff is amazing and helpful enjoy staying there

10/10

Exceptional

12 Feb 2026

Mark

Great location! Hotel is beautiful and the Staff in the new restaurant and Bar upstairs were amazing. All of the staff were friendly and made us feel very welcomed.

Leisure Family

10/10

Exceptional

10 Feb 2026

Steve

Great experience, restaurant was amazing, the music from the roof top is a bit loud but the shut it down at 11pm

Business_and_leisure Friends

2/10

Poor

10 Feb 2026

Estela

The hotel advertises two restaurants but when I arrived at 7:30pm neither was open to guests. There is no where to eat or drink. The room is glam BUT the shower leaks into the bathroom creating puddles of about one inch of water. The hallways on property are so noisy around the clock that it is difficult to sleep (and I am not a light sleeper). The staff is friendly but there is little they can do to fix the property. I would never stay at this hotel again. It is impossible to rest or have a pleasant shower here.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Christifer

Nice rooms. Restaurant was soft opening, which was unfortunately unavailable

10/10

Exceptional

05 Feb 2026

Paris

The room was beautiful. The staff were even more beautiful! I had an amazing experience with the following staff members - management like Kritzty and Armando. And front desk like Jenny, Ari, and Marisa. The rooftop attendant, Javier was such a kind person. Overall I was treated very special! I look forward to be reunited with the rooms and staff again!

Leisure Self

10/10

Exceptional

02 Feb 2026

Paris

The staff and the room stood out to me the most. Most of the staff that i came in contact with were AMAZING!!! I was on a solo trip for my birthday celebration and they made sure i was completely taken care of! I really appreciate them showing interest in me and my life. It was very special! I also really liked my upgrade room! It looked so luxurious and perfect to fit this birthday queen (like myself).

Leisure Self

10/10

Exceptional

28 Jan 2026

Leonard

The staff was great, the area was great and property was great

Leisure Partner

10/10

Exceptional

24 Jan 2026

Alaric

Amazing location. Rooms are clean and decorated with a sexy modern vibe. They upgraded me to a room with a balcony. The restaurant DRGN (attached to the hotel) was good and upscale. Great crafted cocktails and scenery. I will definitely be back!

Business Partner

10/10

Exceptional

19 Jan 2026

Jazmine

I truly enjoyed my stay. The staff is friendly and attentive.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Cleo

I did not get breakfast because they didn't have many options there were no more home fries so they said I can get french fries I decided to get food outside which was not a problem . I did come down for breakfast around 10am so maybe everything was eaten by other guest I was late

Leisure Partner

10/10

Exceptional

17 Jan 2026

Angelo

Plenty of space in our room. Very inviting. Clean, comfortable, all the amenities were intact. The staff was very friendly and able to help with any questions we had.

10/10

Exceptional

14 Jan 2026

Cheyenne

Armando , J and Keyla really made this stay unforgettable . Thank you so much . I definitely recommend the packages ! Only thing is they had some construction going on that was LOUD and honestly they accommodated me. Very grateful .

Leisure Partner

10/10

Exceptional

09 Jan 2026

Kelvin

It was a great Stay, very nice and great customer service from the staff. Jessica, front desk worker was amazing. Kelvin

Business_and_leisure

6/10

Pleasant

09 Jan 2026

Paul

Nice decor , pool deck is superb however …..
After reporting the following to the front desk on check out , followed by email with no response rather disappointing -

Only 2 things available for lunch
No chilled drinks in pool bar - warm coke
No snacks offered
No welcome drink offered
Limited breakfast
Air con leaking
Fridge leaking
Floor wet
Shower needs repairs
Clothes damp from the room
Paper cups at breakfast - no sweetener available
Wi fi buffers
Tried to charge us for breakfast when included.
$500 a night ?

Leisure Partner

10/10

Exceptional

24 Dec 2025

Lia

This place is beautiful a must stay

Leisure Family

2/10

Poor

12 Dec 2025

Will

Found insects in the room. Had bites on body

Leisure Friends

10/10

Exceptional

06 Dec 2025

Jodi

Very beautiful place . Classy and sexy environment . I LOVED the room with the barn door I felt rich or something and don’t get me started on the shower in there. I could not get my man out of there he loves the amenities so much LOL. Def in a good location close to shopping areas and the strip . I would def book again.

Partner

10/10

Exceptional

29 Nov 2025

Elycia

The staff was amazing, best hotel stay I’ve had in awhile

10/10

Exceptional

15 Nov 2025

JOSUE M

Excellent, was a wonderfull stay

6/10

Pleasant

15 Nov 2025

Michael

Good location. Good room. WiFi sucks. And the toilets had issues. Order any food on the roof, expect to be checked in about once every 20 minutes.

Business_and_leisure Self

10/10

Exceptional

08 Nov 2025

Keshon

10/10

8/10

Excellent

06 Nov 2025

Noemi M

Nice stay.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Jacob

Amazing location , helpful attentive kind staff , unique vibes definitely would recommend

Leisure Partner

10/10

Exceptional

26 Oct 2025

Joel

My husband and I did a quick weekend trip and it was the perfect hotel. All employees were very attentive and friendly. Hotel is beautiful all around. Rooms are gorgeous and luxurious just need a little deep cleaning or minor up grading to make accents a little more polish.

Love the wrap around balcony view in our room it was the best

Wish they told us we need to book for the dinner restaurant downstairs as soon as we got here, we would have did so; we was looking forward to dining but it was completely booked

Leisure Partner

10/10

Exceptional

18 Oct 2025

SHAQUANNA

I absolutely LOVED this hotel. My stay was relaxing. It was peaceful, clean, the staff (front desk, housekeeping and restaurant staff) were kind. Hotel was 20mins or less to different locations I visited.

Leisure Self

6/10

Pleasant

16 Oct 2025

Kanisha

Sorry but this was the most expensive hotel I have ever stayed in. While the staff were AMAZING, the maid service was horrific and I was surprised at how the aesthetics while pretty and seemingly grand, the furniture (dressers/closets/paint on the walls) were in poor condition. The hotel room itself was lipstick on a pig in my opinion. I was so disappointed because we were SO excited. The pictures are misleading for the quality of the room. Our friends stayed as well in another upgraded room and were equally disappointed.

Example, on day 3 I had to beg someone to please clean the room. On day 4 the only service I got was the bed was made. The floors were not swept or mopped. The bathroom still had my toothpaste and hair in sink. I had to chase the housekeeping down and ask for her broom. Overall, for the money I was let down.

Finally, in the rooftop bar, the server scammed us. The manager was amazing and professional. He asked us did we want to tip him, we seaid yes of course. I noticed he never handed us the machine to choose the tip. When he presented the receipt he had given himself a 30% tip. We asked why he did that, and he said \"it does that automatically here\" The manager confirmed he was lying. Apologized to us but it definitely left a bad taste in our mouth.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Donnaca

This hotel is very beautiful yet the cleaning staff only makes the bed. I’ve complained numerous times about the cleanliness of my room. The staff was amazing the manager Jay was very accommodating and the staff were all helpful and nice.

Leisure Family

2/10

Poor

29 Sep 2025

shawnique

Horrible

10/10

Exceptional

25 Sep 2025

Robaire

Beautiful rooms. Grsat amenities. Amazing hot tub

Leisure

10/10

Exceptional

24 Sep 2025

Joshua

Thanks

Business_and_leisure Friends

10/10

Exceptional

23 Sep 2025

Nemencio

The rooms are nice & upscale, customer service is great. The shower has many shower heads you can control. The roof top is a vibe. 10/10 experience

10/10

Exceptional

22 Sep 2025

Destiny U

What I like is how luxury the hotel was and giving the breakfast menu definitely need more options like salami and etc what I didn’t like how thin the walls are you hear everything from people cell phones to conversations & how they charge for everything even umbrella

Leisure Partner

10/10

Exceptional

22 Sep 2025

Baudilio

This place was beautiful. The decor and the attention to detail really was impressive. The pool is amazing! The shower! The shower! The staff went above and beyond to exceed expectations. I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Aunesha

Great place! Great staff!

10/10

Exceptional

19 Sep 2025

Anyela

I had a great experience

Business_and_leisure Partner

10/10

Exceptional

17 Sep 2025

Sandi

Luxury by the beach

Beautiful luxury experience! Location was perfect because everything was literally within walking distance. I barely used my rental . The staff was hospitable and accommodating and made sure i celebrated my birthday the best way!

Self

4/10

Poor

06 Sep 2025

Kiya

Our stay has unfortunately been very unpleasant. I’ve really tried to avoid leaving a negative review, but at this point it’s difficult not to. From early in the morning, starting around 8 AM, the noise level has been unbearable. Between the constant vacuuming in the hallways, loud footsteps above and around us, and what honestly sounds like construction or renovations happening next door, we haven’t been able to get any peace or rest during our stay.
On top of the noise issues, the service has also been disappointing. We specifically requested towels, and despite waiting, they were never brought to our room. For a place that should provide comfort and hospitality, the lack of responsiveness and consideration for guests has been incredibly frustrating.
Valet is extremely rude and it took 30 minutes for us to get our car when leaving to head to the airport. After waiting thirty minutes the guy with the Afro didn’t even apologize for the wait, open the doors or anything. He just parked the car and left the door opened and walked right inside. The only nice valet guy was Josue.
Overall, this has been one of the worst hotel experiences we’ve had, and I cannot recommend it. If I could give it less than 0/10, I would.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Mariam

Amazing

10/10

Exceptional

28 Aug 2025

Whitney

Staff were attentive, respectful and welcoming. Will stay here again.

Leisure Self

8/10

Excellent

25 Aug 2025

Vidal

was very convinient, close to a lot of restaurant.

Leisure Self

6/10

Pleasant

23 Aug 2025

Samuel b

The rooms are dark because there are no windows and very little lighting to get yourself together. It felt a lot like being in a box. The rooms are also kept pretty cold because of the extreme condensation.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Luis

Good

Leisure Family

6/10

Pleasant

22 Aug 2025

Monica

It was a great property but not worth the price. Maybe if it had complimentary drinks and breakfast

Leisure Partner

4/10

Poor

11 Aug 2025

Lastacia

My niece birthday and this hotel housekeeping staff didn’t speak English and ruined our stay .
She didn’t clean our room because she didn’t understand,this is unacceptable.
Also we had to replace one of our door key and it knocked out the key
Bad experience

Leisure

10/10

Exceptional

06 Aug 2025

Michael

I like how the hotel is set up its is very romantic and couples friendly. The front desk staff was very helpful and friendly. My one complaint is that the bell boys did not do their job at all, I can count on my hand the number of times the door was opened for me and my wife with 4 guys standing outside on their phones. I was a vip customer but did not recieve that treatment at all times.

Leisure Partner

6/10

Pleasant

05 Aug 2025

Daivon

Beds were comfy and food was decent. Service could have been better. The Supervisor that monitors the outdoor area was very rude.

Partner

10/10

Exceptional

04 Aug 2025

Breanna

The hotel is beautiful and the staff is so friendly and helpful! The view from the rooftop is amazing! Highly recommend O:LV Hotel

6/10

Pleasant

02 Aug 2025

Tasha

I recently stayed at the OLV Hotel with my sister, and while we appreciated the beauty of the property and found our room to be quite lovely, we unfortunately experienced a significant issue during our stay that I feel needs to be addressed.

During our time in the room, we encountered repeated problems with the air conditioning system shutting off without our knowledge. As a result, the room became extremely humid, causing moisture to build up on the floors and walls. This created a slippery and unsafe environment, and both my sister and I slipped and fell multiple times. Thankfully, we did not suffer serious injuries, though we came very close to hitting our heads.

We initially reported this concern to a front desk receptionist, who assured us that the matter would be escalated to management and that an incident report would be filed. However, when we followed up the next day, no one at the desk had any record of our report. We informed a second receptionist, who again assured us that she would follow up, but we never received any further communication or resolution.

This lack of follow-through was disappointing, especially considering the potential for injury. We hope the hotel will take this matter seriously to ensure that proper safety measures are in place and that future guests do not face similar risks.

Leisure Family

10/10

Exceptional

01 Aug 2025

stacey

Overall the property was nice, my suite was beautiful clean and well kept. However, we seemed to have problems with the air conditioner unable to cool the room at times. Unfortunately this seemed to happen every day during our stay. Other than that everything was great.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Noel

Omg that bed will have u sleep in

Leisure Partner

6/10

Pleasant

26 Jul 2025

Tameca

Decent property, convenient location.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Jeffrey

Great hotel

8/10

Excellent

19 Jul 2025

Alanys

Very pretty the property

Leisure Partner

6/10

Pleasant

18 Jul 2025

Veronica

Hermosa la habitación todo muy limpio y ordenado, pero cuando va a la piscina me di cuenta que los mesero tarda mucho en atenderte.

8/10

Excellent

12 Jul 2025

Tollie

Experienced an issue operating the hand held remote control for the A/C

10/10

Exceptional

12 Jul 2025

Tahjai

The hotel has really exceeded my expectations and enhanced my overall experience. The rooftop dining options were great and I loved how attentive the staff were.

Leisure Self

8/10

Excellent

11 Jul 2025

Denisha Gaw

It was beautiful decorated and clean

Leisure Partner

10/10

Exceptional

10 Jul 2025

Alexis

I love the experience I’ll be back

Leisure

10/10

Exceptional

07 Jul 2025

Javier

Excellent service. Staff very kind. Room was great!

Leisure Partner

10/10

Exceptional

07 Jul 2025

Alexis

Everything

Leisure Partner

8/10

Excellent

04 Jul 2025

Shakira

Hotel was beautiful and the location was perfect for us. The drinks at the restaurant were delicious, but the quality of the food wasn’t as good as I remembered 2 years ago when I visited. The front desk staff and the valet parking team were lovely and always went out of their way to greet us, open doors and assist us with anything. On the other hand, the waitstaff at the restaurant were extremely unprofessional

10/10

Exceptional

28 Jun 2025

Nick

Nice environment

Leisure Friends

10/10

Exceptional

27 Jun 2025

Chrismarie

Great service and all was beautiful and clean. Loved it.

Business Self

10/10

Exceptional

26 Jun 2025

Mercedes

Beautiful property is great amenities very clean pool is to die for we loved it

Leisure Partner

10/10

Exceptional

17 Jun 2025

Miles Eric

I loved the whole planning process from day one. OLV'S communication via text and phone was extremely professional. Upon arrival to valet service top of the line and friendly. Inside was greated by two very sweet and professional ladies working the front desk, was taken to my room and was shown how to work everything. The room was amazing aka mouth dropping top of the line, robes, various drinks incl. water, a safe for valuables etc too much to mention all plus concierge and room service. Wow.

Thanks You Staff.
Much love to all.

Leisure Self