Dreams Miramar

10/10

Exceptional

31 Jul 2026

Aileen

Clean, wonderful hotel, walking distance to everything. Staff was amazing Norma, and I believe her name was Alice were very hospitable. We had a great stay 10/10 would recommend to anyone who wants to stay near T.MOBILE convention center.

6/10

Pleasant

30 Jul 2026

Nina Yvonne

The staff was delightful and helpful. I felt like I was in my own apartment. Very quiet, conveniently located and secluded. Barely saw anyone, which worked for me. The front desk staff wasn't around much, but attentive when they were.

10/10

Exceptional

29 Jul 2026

Eddie

Clean low key quite place with reasonable price.

6/10

Pleasant

28 Jul 2026

Debbie

There was nothing bad or good about the room. There were no pictures on the wall and you had push the little red switch on the outlet to turn the a/c on and off. Nowhere to put your toiletries because there is only a pedestal sink. Make sure you don't take even a washcloth because there is a $200 charge. My friend called it Motel 6. Staff was friendly and very helpful. It was not the best part of town but it was right on the bus line so we didn't have to get a taxi or uber. Walked down 2 blocks to restaurants. No we would not stay here again if we come back to San Juan.

8/10

Excellent

25 Jul 2026

Guillermo

Need bigger TV sets.

8/10

Excellent

25 Jul 2026

Aidyl

God for the price

10/10

Exceptional

24 Jul 2026

Jose

Perfect stay

10/10

Exceptional

23 Jul 2026

Elijah

The rooms are very clean. We were there for a few days because I was like what’s delayed with my family.

10/10

Exceptional

21 Jul 2026

Viviana

Very clean and friendly staff

10/10

Exceptional

12 Jul 2026

Angel

Habitaciones muy limpias y ordenadas!!
Tienen servicio servicio de café y tostadas al lado de sus oficinas.
Excelente!!

Partner

10/10

Exceptional

29 Jun 2026

Carmen

Viaje a Puerto Rico y mi último dia decidí pasarlo en SJ, busque algo económico y con buena reseña y encontré este hotel. Pude compartir con mi familia y ir a Distrito T-Mobile en la noche que queda a 2 minutos en carro y 9 minutos caminando y el Morro está a 10 minutos. Muy satisfecha, definitivamente cuando vuelva a Puerto Rico tengo donde hospedarme, gracias!

Family_with_children

10/10

Exceptional

27 Jun 2026

Rodrae

Clean rooms, staff was nice

Family_with_children

10/10

Exceptional

21 Jun 2026

Colin

Nice, clean hotel not too far from the cruise port. They have a free shuttle but it was smallish and we took Uber because of the wait time. 5 min walk to a basic store for beer, wine and snacks.

Partner

10/10

Exceptional

19 Jun 2026

Tanya

Everything was great supee cute place and clean. The only thing is they make you re use dirty towels

Family_with_children

6/10

Pleasant

13 Jun 2026

Pablo

Only a few vehicles can fit in the parking garage. Very tough to park in the basement.

Friends

8/10

Excellent

10 Jun 2026

Tamera

The staff was friendly, and the hotel was close to restaurants and shops. The hotel lacked amenities.

Friends

10/10

Exceptional

05 Jun 2026

Lu Marie

Excelente servicio y limpieza y accesible a todo el viejo San juan con restaurantes

Partner

10/10

Exceptional

05 Jun 2026

Loany

Everything was nice and clean, the staff was very nice and friendly and super helpful, definitely coming back.

8/10

Excellent

31 May 2026

Andrea S

No hay manera de controlar el aire acondicionado y el parking es incómodo

Family_with_children

8/10

Excellent

31 May 2026

Jorge

Room was good and clean. Bathroom was good as well. Only drawback is, for all practical purposes, there is no parking. There are some spaces in a very steep basement garage that can only fit very small cars, but I would not even try it.

Family_with_children

8/10

Excellent

31 May 2026

Jill

24 hr front desk. Contrary to what Expedia website states

Partner

8/10

Excellent

31 May 2026

Moraima

Servicio muy bueno, empleados muy amables, lugar acogedor y bonito, sería mejor si ofrecieran desayunos o tuvieran restaurante

Family_with_children

10/10

Exceptional

30 May 2026

Noel

Lugar limpio y buena localizacion

8/10

Excellent

24 May 2026

Hector

Buen ptecion , limpieza, buen trato.

Partner

6/10

Pleasant

22 May 2026

Enrico

Good value. Soap but no shampoo/conditioner in the shower

Self

10/10

Exceptional

12 May 2026

Marc

Great staff, very nice and helpful
Great location

Family

10/10

Exceptional

11 May 2026

nicole

A/C in conditions, clean room, very accessible, Staff very kind.

Partner

10/10

Exceptional

10 May 2026

Astrid

Excelente

Partner

10/10

Exceptional

09 May 2026

Lydializ

Property is well maintained and the staff was very friendly and helpful

Family_with_children

10/10

Exceptional

08 May 2026

Ariana

El estacionamiento es incómodo

Friends_and_family Family

10/10

Exceptional

03 May 2026

Lu Marie

El staff es muy hamable y limpieza en la habitacion y los alrededores.

Partner

10/10

Exceptional

03 May 2026

Dennis

I’m satisfied with the location. It’s clean, quiet, and safe for sports activities with kids.

Family_with_children

6/10

Pleasant

02 May 2026

Jeffrey

Ok place to stay for overnight (for cruise) but very very noisy.

Friends_and_family Family

8/10

Excellent

01 May 2026

Miguel Angel

Todo Bien!!!!!

Family_with_children

8/10

Excellent

29 Apr 2026

Julia

Great stay. Can't wait to stay again.

10/10

Exceptional

27 Apr 2026

Lu Marie

Super cerca del puerto y el viejo san juan y comoda

Partner

6/10

Pleasant

24 Apr 2026

Jennifer

Staff were kind. We arrived early and were able to check luggage. Very basic, not many amenities (bath towels, soap). Hotel is near freeways, a bit of road noise. This hotel worked out well for the price. They provided a shuttle to take us to the cruise port which was an added bonus.
Walkable to T-mobile district; a few blocks walk to Casita Miramar and other restaurants.

Partner

8/10

Excellent

22 Apr 2026

ANNE

Air conditioning is very good. Room is clean. No hair dryer, face cloths and shampoo in the room, only hand soap. Complimentary shuttle to cruise port in Old San Juan Terminal 4 and Pan Americana cruise port. You can walk to Pan Americana cruise port from the hotel if you don't have many luggages to carry.

Family

8/10

Excellent

21 Apr 2026

Kim

Air conditioner died in the middle of the night. Was offered a different room and moved so we could sleep. Rooms were clean. Front desk service was slow. Had to be put on a list to wait for check in.

Friends

8/10

Excellent

21 Apr 2026

Jairo

We stayed for one night, leaving for a cruise next day. Very close to everything, just a quick uber ride from hotel to local areas. Staff were friendly. Room was spacious. Bed was comfortable but pillows hard as rocks. Room temperature was good. Outdated but guess that’s what we paid for. Very noisy area.

6/10

Pleasant

20 Apr 2026

Juan

Nice location,

Partner

6/10

Pleasant

20 Apr 2026

Susan

The price was definitely right, and the room was clean and comfortable- the air conditioning was very effective in cooling down the room. The rooms are actually much brighter than the advertisement pictures show- this was a nice surprise. The free shuttle to the cruise pier was very convenient. My lower score is because of the staff and lack of communications prior to check-in. I tried repeatedly to ask a couple of basic questions of the hotel before traveling- I received no response. Additionally, the staff was less than willing to offer suggestions regarding the area- A request for a restaurant suggestion resulted in the front desk attendant simply saying, \"You can just walk up the street that way- there are many.\" When asked about the bus service heading into Old San Juan, the same front desk attendant didn't know how often it ran on Saturdays and again, curtly advised, \"You just get on there and get off at the last stop.\" I asked if there was a map of the area, but the answer was no. I ended up getting on the bus going in the wrong direction, which took me to a somewhat sketchy area- definitely not where I had hoped to end up. The hotel itself is a good value, but if you choose to stay there, make sure you do some independent research if you want to venture out and about.

Self

6/10

Pleasant

19 Apr 2026

Tara

Air conditioner was very cold and the only options were off or on. No shampoo provided.
Great location, close to cruise port. Safe walkable neighborhood.
Good enough for a nights stay. Good for families as there was a bumkbed in the room

Self

10/10

Exceptional

18 Apr 2026

Linda

Staff was great, the location to the cruise port was excellent.

Self

10/10

Exceptional

18 Apr 2026

Frena

Very clean

Friends

2/10

Poor

16 Apr 2026

Balasaravanan

The front desk staff exhibit disinterest and use defensive language rather than problem solving, unhelpful.

Family_with_children

10/10

Exceptional

15 Apr 2026

Kim

Norma, Aly, and Francisco were outstanding! Very accommodating, super nice people! Building has some age on it but if you want clean, comfortable, definitely stay here! Elevator works,a/c is cold, everything is very clean. No hair dryer in my room but staff furnished me with one. Hotel is very close to great restaurants and stores, both speak English and Spanish. Friendly neighborhood in daytime. Staff can give recommendations for dining and site seeing and taxi. Call hotel for questions about details. We were very pleased with our stay and definitely recommend Dreams hotel Miramar.

Family

10/10

Exceptional

15 Apr 2026

Damaris

Clean rooms and has parking.

8/10

Excellent

14 Apr 2026

Nicole

Good air conditioning. Parking accesible.

4/10

Poor

13 Apr 2026

Jaclyn

It served its purpose for a clean hotel for one night before our cruise departed. Otherwise, the lack of amenities was insufficient.

10/10

Exceptional

12 Apr 2026

Kim

Rooms are very clean, basic amenities, excellent staff,Aly and Norma are fantastic and very accommodating! They made sure we were very comfortable and satisfied with rooms and overall stay. They also have great recommendations for dining and all of them were amazing! You must bring your own wash cloths due to their Green policy,soap is provided in shower,water is hot. Comfortable waiting lounge if you arrive early before check in,they can also keep luggage behind office desk if you want to go somewhere before the room is ready. Highly recommend this hotel for the above reasons and if you don't want to pay for frills! Also they will shuttle you to your cruise port for free, just be sure to request it on check in because it is limited space. Within 10 minutes walking distance to restaurants and supermarket. Super place to stay!!!

Family

4/10

Poor

11 Apr 2026

Adam

Cleanish facility, no breakfast to speak of, hot water in shower took forever to warm up, beds not the most comfortable. We had booked a second stay after our cruise on return trip home, but cancelled it in search of better accommodations.

Family_with_children

4/10

Poor

10 Apr 2026

Tracey

This was very run down however the room was clean. Way too expensive for zero amenities and very old hotel! Pictures were very deceiving.

Partner

2/10

Poor

09 Apr 2026

Patty

Window leaked during a storm, got our luggage completely wet. when reported it was sorry. Room was ok, staff was not wanting to hear our complaints or willing to help with wet items.

Friends

4/10

Poor

09 Apr 2026

Don

As another reviewer said, It's ok for a 1 night stay. Only 2 towels NO wash clothes or hand towels. NO hot water in the sink! (disconnected) just a push knob to turn the water on. VERY SMALL room

Partner

2/10

Poor

07 Apr 2026

Herminio

Was in the room for about 1 hour, no tv, no hot water,smells moldly. Definately does not look like the pictures they show, at least not the room I had.Maybe should be re named to Nightmare Miramar. Asked to change room and they said it was fully booked. Went online and still showed availability. Had to end up booking a different hotel for the weekend. Definately not going back.

Partner

6/10

Pleasant

05 Apr 2026

Amanda

The room was very clean. The staff was very friendly. The only issue is they only provide towels. No face towels or hand towels. Also, they have hard mattresses.

Partner

4/10

Poor

04 Apr 2026

Michael

Parking was terrible, couldn’t adjust the A/C

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Quinton

Great

Family_with_children

8/10

Excellent

04 Apr 2026

Frankie

Great location, free parking, no a resort its a coincidence stay. You will spend all day out at PR. All needs covered at Dreams. Well done!

Self

4/10

Poor

02 Apr 2026

Douglas

Ok location within walking distance of restaurants and grocery store. Small hotel, no amenities, a/c none existent in lobby and very little in the room, no breakfast, check-in is still done by paper, you have to ask to get your room cleaned, towels or anything else that is standard at every other hotel on the planet. They still use house keys for the room, dim lighting in the hallways, and unfriendly staff. We travel a lot and this is the most horrible place we’ve ever stayed. Pictures and descriptions are not what is reality. Stay anywhere else.

Partner

6/10

Pleasant

02 Apr 2026

Reshef

Room was clean and A/C worked, but the room is small and did not have a chair (had to ask for one).

Self

6/10

Pleasant

01 Apr 2026

Jill

Room was clean not the best only 4 towels no hand towel or washcloth windows leaked real bad got bag that was next to window all wet ac was ok tho ..and when asked staff something they were not the friendliest

Friends_and_family Friends

8/10

Excellent

24 Mar 2026

Veronica

Good

10/10

Exceptional

23 Mar 2026

Regina

Room is clean and remodeled recently. Limited parking is available, which in this area is a great perk. My go-to place to stay overnight before boarding a cruise.

Family_with_children

2/10

Poor

22 Mar 2026

Ken

Didn't have one

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Shauntai

This rating is based solely on 250 per night cost. If I were to rate it against a more expensive luxurious hotel it would probably be a 1-2. Good: staff very friendly, nice location mix neighborhood and big town appeal, room was very clean, hotel was clean, refrigerator and microwave in the room, and you control your own AC. There WAS hot water for showers. Areas of improvement: too much furniture in the room! It had a full size bed and bunk beds for just a one person check in. Windows are covered with white film so you can’t see outside or open them not sure if this is to keep light out at night. Hotel very loud at night! People talking cars passing by you can hear everything very clearly. If I wasn’t so tired from my travel this would’ve been a greater inconvenience however my sleep was still rashly interrupted at least 3 times! No face towels might be a problem for some but I always use baby wipes so no big deal for me. Would I stay here again? Yes and no, yes if staying just overnight got on a cruise ship the next day. No, if I was staying there extended time more than 1-2 days for vacation due to condition mentioned especially location and noise.

Self

8/10

Excellent

21 Mar 2026

David

No trouble getting from the airport to the hotel using a shuttle or Uber. Would not recommend renting a car and driving around San Juan. They have some very narrow streets. Lots of congestion around tourist and cruise ship areas.

Partner

8/10

Excellent

17 Mar 2026

Bernard TK

Staff in very nice

Family_with_children

10/10

Exceptional

16 Mar 2026

Amanda

Older building but spotless. Everything worked, staff are very kind, limited amenities at the hotel itself but in a very central location close to all kinds of shops and restaurants.

Self

8/10

Excellent

15 Mar 2026

Laurel

Clean hotel convenient to cruise port and other amenities, not the newest, but very clean. Great for one or two nights.

Partner

10/10

Exceptional

15 Mar 2026

wilfredo

Excelent

Family_with_children

8/10

Excellent

13 Mar 2026

Modesto

IM very please with the hotel staff as well as cleanes of the room.

Business Friends

6/10

Pleasant

11 Mar 2026

Daryl

Zero hot water !! Vending machines were near empty , pillows were way too small , no extra pillows available!!! $168.00 a night alittle high for what you get !! Won’t ever stay again

Partner

8/10

Excellent

10 Mar 2026

Bridget R

Room was okay for a 1 day visit before leaving on cruise. Reasonable priced.

Family

6/10

Pleasant

08 Mar 2026

Mary Jo

Near grocery store and places to eat. Clean. Had to ask for watch cloth. Towels low quality. Difficult to get clean towels.

Friends

10/10

Exceptional

08 Mar 2026

Michelle

Excellent location and cleanness

10/10

Exceptional

08 Mar 2026

Hector

Clean room. Staff was cooperative. Near Centro Convenciones.

10/10

Exceptional

02 Mar 2026

Kelly

Great place

8/10

Excellent

01 Mar 2026

Wendell

The staff was friendly and helpful. The room was clean.

Partner

4/10

Poor

01 Mar 2026

Gary

Tried to check in at 3pm had to wait over 45 min in their lobby before we were given the old fashion metal key. Steps going to our third floor was dangerous. No hot water for my wife’s shower at 5:30 am but I had plenty at 6:30am?
Very poor neighborhood.
Free shuttle was a joke ended up taking a taxi to the pier. Would not recommend this Hotel

2/10

Poor

28 Feb 2026

Wendy

Dirty no frills no blankets no extra towels no accommodation on anything. Terrible hotel.

Friends_and_family Friends

2/10

Poor

24 Feb 2026

Crystaly

This was one of the shortest stays. The staff was unprofessional. Elevators were not working had to walk up 4 flights of stairs with all my kids and luggage. Washers were not working. Vending machines had no supplies. Had to walk miles and miles to get a water. & when we asked them if they can at least help us in adjusting price for all the inconvenience. They did not want to help at all. Their response was sorry I can’t do anything about it and the lady kept talking on the phone. Very unprofessional do not recommend!

Family_with_children

6/10

Pleasant

23 Feb 2026

Carlos

It was very clean. But it smelled like humid made it hard to sleep well. Needs a long mirror. Couldn’t adjust the ac. And the blower was broken. Also in order to iron you had to go downstairs to the laundry room to do it and it was really hot. I do have to stay, the staff were very nice.

Business Friends

2/10

Poor

22 Feb 2026

Ileana

The room looked like a condemned camp with bunk beds and a full size bed for two adults on their 60’s. The bedding was old and worn out. The bathroom had mold. We didn’t stay.

Partner

2/10

Poor

22 Feb 2026

David

Not a great hotel. Won’t go back. They don’t even have towels in the room and the ac units are so incredibly loud.

Partner

2/10

Poor

16 Feb 2026

Rosa

It took almost 10 minutes for someone to check us in, and we had to call to have them come. The rooms were very cramped and dated, with a strong musty smell, linens were neat but stained and extremely old. Air conditioning was super loud as well. Bed was uncomfortable to even sit on. It looks like everything hasn’t been renovated/changed in the last 40 years honestly. We checked out within 15 minutes of entering our rooms, there was no way we could sleep there with our children. And I’ve stayed in foreign countries in modest/budget places but this is not modest, it was just extremely poorly maintained.

Leisure Family_with_children

2/10

Poor

16 Feb 2026

Andrea

Staff was rude and we had to ask for wash claws and there was no bath rugs to step out into

Leisure Friends

2/10

Poor

16 Feb 2026

Carlos M Matias

Room was neglected and smells and have to wait about 30 minutes for someone come down and assist me terrible I won’t even recommend it to nobody I even checked out within 20 minutes after I checked in very bad experience

Business_and_leisure

4/10

Poor

16 Feb 2026

Carrie

Very poor quality, especially given the extremely high rate they charged. Not a box of tissues, or a small bottle of moisturiser. Unable to adjust the air conditioning, on or off - blowing directly onto the bed - helpful staff, but certainly not friendly, very very basic and for almost $200 US, beyond disappointing

Leisure Family

8/10

Excellent

16 Feb 2026

Tawanna

Convenience

Leisure

2/10

Poor

15 Feb 2026

Tom

Nothing like pictures The check in was terrible and the clerk took a list of all drivers license numbers and a picture and then said the next day that was not there practice and it did not happen. No vending machines that worked on bed did not have clean sheets. Hair dryer did not work and had bare wires exposed in bathroom. Not clean Not safe and No service. Please remove from your site.

Leisure Partner

8/10

Excellent

15 Feb 2026

Cheryl

The room was clean and the staff were super nice and very helpful. There were a couple of problems though. The bed was very hard and the pillows very fat, so it was very hard to get comfortable. The air conditioning is either on or off, no adjusting the temperature. The covers on the bed did not give adequate warmth the the temps in the room. The hotel itself is in need of a facelift. The decor and furniture are sadly outdated. They do have free shuttle service to the port which is very close, so it will save a few bucks. There were many restaurants, gift shops, and a supermarket all within walking distance, which is a big plus. The front office clerks were very nice. One suggested a yummy place to eat and another helped us order pizza. This was very helpful.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Moe

It was good

Leisure Self

8/10

Excellent

14 Feb 2026

Antony

Clean room,,, nice staff

Leisure Partner

4/10

Poor

14 Feb 2026

Roxanna

Few amenities and no wash cloths were provided. Not many hotels available for under $300 per night.

Leisure Friends

6/10

Pleasant

13 Feb 2026

Loren

It's a bit of a dive but in a safe neighborhood and they have free shuttle to the cruise terminal.

Leisure

10/10

Exceptional

12 Feb 2026

Omar

Todo estaba muy bn en el hotel

Leisure

4/10

Poor

11 Feb 2026

Jonathan

Staff was great, but the stay was poor. I had to change rooms halfway through because there was no water pressure on my floor (I don't know if this was a hotel-specific problem or a Puerto Rico infrastructure problem), and the staff was very efficient in getting me moved. But neither bathroom sink had hot water (the hot water source was not connected to the sink) so I had to shave by dipping my razor in the shower flow. Also half of my four mornings there was no hot water when I needed to shower.

Business Self

2/10

Poor

09 Feb 2026

Joseph

Staff was rude, there was no control for the air conditioning in your room they had to come up. And change it with a remote. Pillows were hard as a rock. No hot water to take a shower. Water in bathroom sink ran all night. No one is around at night and the morning at the front desk to help with anything..Drink machine in hotel was empty, was told to walk to a store which wasn’t close. Air conditioning when working blows directly on you when sleeping. Noisy on the street side. Would never stay here again.

Leisure Partner