Name: Casa Del Caribe Inn
Address: 57 Caribe St Condado, San Juan, 00907, PR

8/10

Excellent

29 Jul 2026

Lidice

The room was spacious but the lighting was very low.

10/10

Exceptional

24 Jul 2026

Heidi

Big comfortable room with a very comfortable bed! Close to a huge variety of so many delicious restaurants, my favorite area of PR for restaurants! No car needed! Close to everything including beaches, pharmacies etc.. Highly recommend staying here. We even extended our stay.

8/10

Excellent

22 Jul 2026

Maraya

The walls are thin and heard a lot from out neighbors… especially in the middle of the night . The room itself was good nothing special we didn’t spend a lot of time in there anyways. But the ac was cold and it was worth the price I would stay there again the location was great

10/10

Exceptional

22 Jul 2026

Cameron

This was a last minute stay as we flew in early, staff was amazing & kind, & the place was so cute! After just one night we wished that we would have gotten that room for our whole trip!

2/10

Poor

21 Jul 2026

jorge

Room #10is not in good condition for for rent not tv not hot water I will never come back to this hotel not recommend to anyone

Family

6/10

Pleasant

19 Jul 2026

Clint

For the quality, it is a bit pricey but it is one of the cheaper places close to the beach. It's average at best but that was expected. I would certainly recommend for short stays.

Self

8/10

Excellent

19 Jul 2026

Salma

clean, very quiet and peaceful,,,definitely I will come back.

Self

4/10

Poor

19 Jul 2026

Doel

No me gusto haste tube que canceler al momento de Llegale. Olor a humedad , cuarto about no se lockeaba la cerradura e incomodo

Partner

6/10

Pleasant

17 Jul 2026

Rhonda

Pros: This hotel is in a great location! There are several restaurants and shops nearby and the beach is a 5 minute walk away. The pickup location for some excursions were on the same street. The room is a great size, plenty of space, and it looked clean. Now for the cons. While the main part of the rooms looked clean, the floor all along the walls in the bathroom and tub were dirty.. hair and dust. The tub dripped the entire time we were there, except for the evening when we had no water at all for several hours. When we did have water, it was very hard to get hot water for showers. One person was able to take a hot shower each day, everyone else had cold (not lukewarm) showers. Also, there was a hole in the floor beside the sink. We could see the 1st floor through the hole. Hopefully the renovations they are doing will take care of the problems. I would stay there again because the pros outweighed the cons.

Family_with_children

4/10

Poor

16 Jul 2026

dean

cleaner room/had issues with my tv

Partner

10/10

Exceptional

12 Jul 2026

Liyitza

Great AC, clean sheets, new daily towels. Don’t expect the Hilton. But they’re slowly upgrading. Great location close to a lot of central San Juan. Parking situation is iffy, but do a couple circles and you’ll find one. Great place for the price.

Family

10/10

Exceptional

12 Jul 2026

Hansel

Muy bueno todo gracias 🙂

2/10

Poor

12 Jul 2026

Joseph w

I have stayed at this boutique hotel 10 times and this was the worst trip I’ve ever had. I love the area. That’s why I stay there but when your room has no hot or warm water and your TV does not work at all you can’t give them a good grade. I needed a towel for the beach. I couldn’t even find a staff member to give me a towel. I had to go to their sister hotel for beach towels. And to be honest, the staff member that showed up at 3 o’clock to work behind the desk was not helpful at all. I have two more trip in the next three months at this establishment and I’m looking for a different place in the area. Don’t stay in room 10.

Self

8/10

Excellent

10 Jul 2026

Aixa

The house was clean and the bed was comfortable. If you have an issue of any kind the front desk accommodates you. I was pleased with my stay.

Self

4/10

Poor

09 Jul 2026

Claudio

Soon arrival it’s a few small hotels in the area with one person checking in everyone at each hotel. Upon arriving unknowing there would be a locked hotel from the street side. I had to call the hotel to speak to some one not even at the hotel I was checking in and waiting 20 mins before they came to unlock the gate .
Getting to the very small room the room was cool which was a plus , the door would not stay closed you have to try a few times before it actually locks .

Partner

10/10

Exceptional

07 Jul 2026

Edward

Atentos empleados check in rápido todo limpio y en orden
Recomendado al 100%

Self

2/10

Poor

07 Jul 2026

Jennifer

No hot water. Bad lighting. Power sometimes. Would not go again no matter what.

Partner

4/10

Poor

06 Jul 2026

Warren

To start with there was no parking for us and we had to drive around for about an hour. They also had no soap dish holders and they never cleaned the room or emptied the garbage can. They would take four towels and only bring back to. We even saw a mouse running around. Management was never around. Every once in a while you would see someone at a desk. Also, they give you toilet paper that you could tell fell in sweater or something because it had mold stains in it and we have the pictures to prove it. We had to go and buy our own toilet paper I don’t recommend this place to anyone.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

nehilia

Small, cute , clean, helpful.. felt like I was staying at my abuelos home. Anna and entire staff was super friendly. Great recommendations in places to go visit and eat.
No swimming pool! But all good as they have a sister hotel not too far away and you can simply go there as it’s walking distance.
Thanks casa del caribe in for a great stay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Omar

Excelente Ubicación y Habitaciones cómodas

Partner

10/10

Exceptional

26 Jun 2026

Christina

Traveling solo here was the best thing ever nice place nice people close to everything walking distance restaurants bars you name it a good little place to stay for a few days wonderful

Self

10/10

Exceptional

26 Jun 2026

Bernaldo

Best place to stay, affordable and close to everything in SJ.

Self

10/10

Exceptional

25 Jun 2026

Marta

Aquí tienes un review natural en inglés:

We had a great stay! The hotel was very clean and comfortable. Our room and bathroom were spotless, and the entire staff was incredibly kind, friendly, and welcoming. Everyone made us feel at home. We would definitely stay here again and highly recommend this hotel! ⭐⭐⭐⭐⭐

Family_with_children

6/10

Pleasant

23 Jun 2026

Jose

Solo estuve una noche por emergencia, pude dormir y descansar sin problemas.

Self

10/10

Exceptional

22 Jun 2026

Brennen

I had a great stay at Casa del Caribe Inn. The staff was extremely kind and accommodating. They were willing to answer all of our questions and go above and beyond to make sure we had what we needed. Very safe area with lots of shops and restaurants nearby. The inn also has connections with other nearby hotels/inns that allowed us to use their pools and other amenities. 10/10 experience!

Friends

10/10

Exceptional

22 Jun 2026

Christian

Great!

Self

4/10

Poor

22 Jun 2026

Benjamin

First of all I had to wait about 15 to 20 cause there was no one at the front desk then the guy gives me the wrong key and the I get lock out. Y room when I went to go buy something to eat then on the third night while I was in bed around 145 am a couple walks in my room with a key saying this was there room and I said no other people had problems there also

Self

6/10

Pleasant

20 Jun 2026

Charlyne

Considering the horrible issue going on with the water within the whole town it was great. The staff was helpful and was clear about the situation giving me plenty of options.

Self

10/10

Exceptional

19 Jun 2026

Alexander

A parking area

Pet

2/10

Poor

19 Jun 2026

Lesa

There was no running water at the property and at check that was not communicated to us. It is impossible to take showers and use the bathroom without running water. I need a full refund of my money.

Business

10/10

Exceptional

19 Jun 2026

Consuelo

Air conditioning worked perfectly. Staff not always available but helpful when found.

10/10

Exceptional

18 Jun 2026

Jazzmine

Buen sitio para pasar la noche. Lo único malo es que no hay parking pero te puedes estacionar al lado de las aceras si hay espacio. El sitio está limpio, el cuarto es cómodo y el baño estaba limpio. Incluso, la de housekeeping le hace diseños a las toallas.

Partner

8/10

Excellent

18 Jun 2026

Lydia

The staff ofer me accomodations helping me with the situation of water that was affecting San Juan.Thanks to staff and Eddie the manager in the other hotel partner.

Self

2/10

Poor

15 Jun 2026

Jared

Do not stay here! The pictures online are false and misleading. I’m not sure where all of the positive reviews are coming from. There was no one at the hotel to check us in. We had to call someone to walk over from a “sister” hotel to let us in. The first room we were given was in the back building (room 13), the entryway and bathroom had no a/c and a large window that allowed mosquitoes to fly in. The bedroom did have a/c however could not be adjusted (freezing or not at all). There was no hot water. The room was dark, dingy, dirty looking. Bit looked like a prison cell. (Absolutely NOTHING like the pics online). We ended up getting moved to another room that was not quite as bad but was still dirty and appeared unfinished (holes in walls, missing flooring and wall trim, loose electric sockets, unfinished tiling around shower, no hot water again, and much more. There was never anyone at the desk and we had to walk to a “sister” hotel three blocks away for anything we needed. The property itself needed repair and upkeep. We did not see any cockroaches on the actual property but there were plenty on the sidewalk out front. It was just a horrible place overall. We felt completely swindled with the bait and switch of what is posted (we used Expedia) and what we were given. It really put a damper on our whole vacation and experience. We were also not pleased with how Expedia handled this situation when we as gold members called for help regarding this situation.

2/10

Poor

13 Jun 2026

Sushant

We experienced a problem with our booking. Instead of resolving the issue, the receptionist deliberately created a new reservation for the same dates, claiming it was a price match. We only discovered this after returning from San Juan and contacting the hotel. The staff was uncooperative and ultimately charged us for a double booking. Additionally, the window in our room was broken, allowing significant street noise to enter and causing considerable disturbance throughout our stay.

Friends

10/10

Exceptional

13 Jun 2026

Rafael

I haven’t been to PR since the age of 12 yrs old. Being now 31 this has to be the most comfortable and well maintained hotel I’ve seen even compared to the US. This place perfected the vibe for me being back on the island after such a long time. Anna was super sweet and attentive of all my questions and concerns. Such a blessing to have found a tranquil stay especially being in the middle of San Juan

Family

10/10

Exceptional

11 Jun 2026

Amarjit Singh

Great experience. I would like to stay again

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Dolly

Perfect for the price and perfect location to get to everything

Partner

10/10

Exceptional

08 Jun 2026

Leshaun

Honestly,
My room was very clean and well kept. The external image of the facility upon arrival was not what I was expecting, it was very safe and secure as you needed a key to enter the premises. Housekeeping brought towels daily. I would certainly stay there again if I had to.

Self

4/10

Poor

05 Jun 2026

Farooq

Last reso

2/10

Poor

03 Jun 2026

Britney

The property was not very clean, the staff was not very helpful at all and was never there when we needed them and on top of that the male that worked at the desk was peeking into our room thru a crack watching my wife change while she was nude. Overall we would not stay here ever again and had a very bad experience.

Partner

10/10

Exceptional

03 Jun 2026

Taina

Staff was helpful. Only thing is there are no safes in the room. Could have more hangers too. Other than that it had coffee and just ask the front desk for an iron. There are fresh towels and it’s a block away from beach and close to all the restaurants. You have access to use the pool and hot tub at the other facilities.

Partner

4/10

Poor

01 Jun 2026

Miguel

Un cleaned, one staff member was a bit rude. No parking, WiFi was bad. I wouldn’t recommend to be honest. I wish them the best though!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Emina

If you are traveling on a budget and you want to be by the beach, casino, shopping and restaurants this is the place to stay. There is no parking available but if you want to rent a car, you can park in a Marriott garage across the street for $25 a day. Plenty good local restaurants, all in a walking distance, plus ton of hotels with restaurants and casinos as well. There is a huge pharmacy across the street with anything you need. This hotel has no pool but you can use the pool at the sister hotel down the street 5 minutes away. Property is old, but they are remodeling it. Room was clean and staff was nice and friendly. Room was super cold and you have no ability to adjust thermostat, so bring pajamas with you. There are really no amenities at this hotel, but they do give you beach towel when you ask. We didn’t need anything but a clean room, shower and bed since we travel to different destinations on a budget and spend our money on experiences like zipp lining, horse back riding snd renting a boat. There are also plenty electric scooters all along the Main Street you can rent and go places without breaking a sweat. Beeches behind the hotels on this main road are kinda rough and to much waves, so rent a scooter and go to Playa Escambron. I promise you, you won’t regret it. It’s calm, because it’s a Laguna surrounded with coral reef and ton of fish you can see without even the snorkeling gear, and plenty shallow area for little kids and plenty shade and trees

Business

4/10

Poor

31 May 2026

Tyra Kemunto

The staff were nice and pleasant when you speak with them it’s just that we were offered room service (new towels or such) only ONCE our whole week long trip. I asked where we could drop off old towels they said they would come back to tell me and never came back. the bed was a good size, but i got the smallest smidge of make-up (very much washable, like i could have got it out by even handwashing in the room) AND THEY CHARGED ME $40. I assumed clean up fee is included when i book the airbnb that’s why i left it but I guess not??? You also are not allowed to use their washer and dryer amenities unless you pay them extra. there is a microwave and mini fridge but it’s outside the apartments and shared by everybody staying there. Our room was not very clean there was dust all over the floor and carpet and especially bathroom. the air conditioner works nice, a little too nice the hallways be freezinggg 😭 but it’s adjustable so that’s good. We were just shocked we actually had to turn on the heat even tho it’s like 80° outside. There isn’t very good parking around the airbnb it’s in the middle of other company’s so there’s only side street parking which is usually always full plus that street gets busy with traffic around nighttime. it’s about an 8minute walk 3min drive to la placita 😉. Overall the stay was okay but i really hate the sneaky fee’s they charged me and the cleanliness of the room being that i’m kind of a germophobe,
the staff- 5 stars. the room- 1.5 stars.

Partner

10/10

Exceptional

27 May 2026

omar

Muy buen sitio para quedarse muy cerca de la playa y económico lo recomiendo 100%

2/10

Poor

24 May 2026

Alex

My stay was ruined by hours of endless construction that starts early in the morning. My check in took an hour because no one was to the front desk to help me. The construction began at 7am and didn’t stop past my checkout time. I had drilling just outside my window and in the hallway just outside my door. The workers were shouting and tress were being chained sawed down. It was a massive construction they had onsite and there was zero information about it. I did not sleep at all and I was told a 2 hr late check out was valid enough for the inconvenience yet they disregarded the work zone and loud noise during those 2 extra hours.

Self

4/10

Poor

23 May 2026

MELVI

Too Much Noise. People Slamming Doors. Too Expensive. Low Quality Mattresses . BIG MISTAKE COMING HERE. NEVER AGAIN...

Self

10/10

Exceptional

10 May 2026

Haley

Great!

Partner

10/10

Exceptional

08 May 2026

Jeffrey

This place was truly like a home from home. The staff was very helpful and quick to assist. The beach is a simply walk, as well as restaurants and convenience stores like Walgreens and CVS about a block or so away. Air conditioner was perfect for the weather. Nice walk in bathroom. TV with all apps needed for the night. Short and affordable ride to San Juan airport and old San Juan. Definitely recommend and I will definitely be back!!

Partner

10/10

Exceptional

05 May 2026

Luz Maria

Clean room. AC good kept room cool.

6/10

Pleasant

04 May 2026

EDWIN

I liked the location very close to the beach.
But during the night a noisy people were disturbing the others until 3 am in the morning and nobody was there to stop them.

Family

8/10

Excellent

27 Apr 2026

Carleen

Temperature in the room was perfect and the bed was very, very comfortable. Great location within walking distance of beach and restaurants. Staff was welcoming and very responsive.

Partner

10/10

Exceptional

27 Apr 2026

jorge

Thanks to Eddy casa caribe is my favorite

Family

10/10

Exceptional

26 Apr 2026

CarmenN

Ana was an excellent host. Great air conditioning. It is a familiar inn. It made me feel like home.

Self

10/10

Exceptional

18 Apr 2026

Jill

Simple Spanish style hotel.
In heart of a nice downtown area.
Great place to stay before getting on cruise ship.

Friends_and_family Family

2/10

Poor

16 Apr 2026

Adrian

AC is working and room is full of flies and mosquitoes

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Ryan A

Great location nearby restaurants , beaches, and stores.
Very nice staff.
Room limited, no mini fridge no table or way to hang clothes. Had excellent AC , coffee and comfy bed though.
Biggest issue was walls paper thin, can hear everything. Thankfully it’s a small place and not many guests at a time.

Partner

8/10

Excellent

08 Apr 2026

Bibria

I had a pleasant stay.

Pet

10/10

Exceptional

06 Apr 2026

Jose

for the price, it is a great location! They have room to improve a lot! Quiet room, clean bed, ok bathroom, window privacy non existing if you open the curtains to sunbathe, I didn't mind the redhead that was checking me out of the weird guy in the 4th floor! They did not look for to long I guess they were surprised as I was!
Great staff thank you Eddy for waiting for me!

Self

2/10

Poor

05 Apr 2026

Jacqueline

Extremely dirty. Bedroom Infested with mosquitos, dirty floors, bathroom was disgusting. Even the cups for coffee were filthy inside of them. White Headboard visibly disgusting.

10/10

Exceptional

04 Apr 2026

Karen

After a terrible experience at a previous hotel, we moved to this one, and it was a complete relief. The staff were incredibly helpful, and the rooms were spotless with perfect air conditioning. We felt so safe and comfortable here, and the whole experience was just wonderful. I highly recommend this hotel!

Family_with_children

8/10

Excellent

03 Apr 2026

Haruta

Air conditioning was good. I arrived at midnight but staff was waiting for me and very kind. It was very helpful. The floor of the room was not clean enough, but considering the relatively inexpensive fee, it was OK.

Self

10/10

Exceptional

02 Apr 2026

Luis

Ana the best

Partner

10/10

Exceptional

28 Mar 2026

Isabella

It’s a simple place, but room was great! And everyone very helpful too, would return!

6/10

Pleasant

26 Mar 2026

Catherine

Great walking distance to many shops, restaurants and beaches. Hotel going through minor renovations for improvements. Communal refrigerator and microwave offset not having amenities in the room.

Friends_and_family Friends

4/10

Poor

25 Mar 2026

Sara

Beach is close by, but the rooms are not clean and very old. Shower head is not clean either and mosquitoes will definitely get into your room at night.

Friends

10/10

Exceptional

20 Mar 2026

Darren

The location of the hotel was great. It was a great fix for us. The hotel was getting renovated but we didn’t have a problem with it. Ana was great and very helpful. Thanks.

Partner

10/10

Exceptional

15 Mar 2026

Cady

Within short walking distances from beaches, shops and restaurants. Staff is very friendly and helpful; would recommend a stay here.

Self

8/10

Excellent

15 Mar 2026

Kariana

It was ok, for the area they can do better

Partner

10/10

Exceptional

11 Mar 2026

Luis

Good

Partner

8/10

Excellent

09 Mar 2026

DIANA I

The beach is one block away, food, shops, clean, room, awesome staff !!!

Self

6/10

Pleasant

08 Mar 2026

EDWIN

Place is under construction, you can leave and return the premises anytime, sometimes you see staff but most of the time nobody’s around. Very close to the beach and Marriott is very close if you want to enjoy casino or breakfast buffet. Full of restaurants close by with 24-hour shops (2) that’s very close.

Self

10/10

Exceptional

08 Mar 2026

Carlos

El empleado que nos atendió en el check in excelente súper amable.Me toco el cuarto 101 súper amplio y limpio la cama cómoda.como algo que deberían trabajar es en el patio de entrada cómo darle una buena remodelacióncita nada fancy.el estacionamiento pues el lugar no tiene pero cómo nos explicó el de front desk hay varias opciones,una si es por varias horas en frente hay un estacionamiento por horas,otra es a la vuelta de la calle buscar en la calle(no muy recomendable)difícil conseguir lugar.por último en el Marriot pagar el valet parking $25+tax por 24 hrs que fue mi opción por las noches.la localización perfecta,puedes caminar a bares y restaurantes cerca y la playa.lo recomiendo si solo es para ir el que quiera solo estar en el área y solo a dormir.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Adam David

There’s no real beach view but it’s In a great area and is a perfect cheap place if you just wanted somehwere to sleep that’s basically all it is

10/10

Exceptional

07 Mar 2026

Fiona

I stayed here with 3 friends and it was perfect. The staff was so friendly and we had no issues with anything. Amazing location as well!

Friends

10/10

Exceptional

07 Mar 2026

Escarlet

Shops nearby, beach one block

Self

10/10

Exceptional

07 Mar 2026

McKynzie

It was pretty good. Everything was really close. Never really had a place cleaned, but it was pretty.

Friends

10/10

Exceptional

05 Mar 2026

Gabriel

So fun

10/10

Exceptional

02 Mar 2026

Ellen

Yes, room was spotless, staff is awesome! Thank you! Lord willing will be back again!

Partner

10/10

Exceptional

25 Feb 2026

Amanda

Very laid back atmosphere and great location

Self

6/10

Pleasant

24 Feb 2026

Elizabeth

Because we arrived late, it took some time for attendant to come check us in and give us keys. We lost one night of our 3 night stay due to airline. Bath area had leaky fixture. Room was fine and had a/c.

6/10

Pleasant

24 Feb 2026

Esteban

The staff was nice, especially the woman on the weekend and the gentleman who cleaned our room

6/10

Pleasant

24 Feb 2026

Wilson

Did the job for the night in an emergency/ last minute situation. Nothing more nothing less.

Partner

2/10

Poor

22 Feb 2026

Timothy

I arrived on a late night flight and got to the hotel which is on a dark side street about 11:00 p.m. The hotel was shuttered and appeared to be closed. There was a sign directing me to another hotel around the corner. The man at that hotel was not helpful. After persistent, he finally agreed to rebook me at another related hotel in Ocean Park. That hotel and staff were very nice. I had to pay for another taxi and it was very disturbing to think I might not have a place to stay during tourist season. Would not recommend.

Self

2/10

Poor

20 Feb 2026

Michael

By far the worst hotel I’ve been to. The hotel was under construction and the whole place was filled with dust, which exacerbated my asthma. Me and my girlfriend didn’t even stay a night and had to book another hotel somewhere else. The hotel refused to refund my money even though the conditions weren’t livable. DO NOT STAY HERE!!!

Leisure Partner

10/10

Exceptional

17 Feb 2026

Joselito

Thanks. Good stay

Friends

2/10

Poor

17 Feb 2026

MARIA

YES, ALL OF ABOVE. The start of our stay in Casa del Carribe:
Front gate & building was open and no-one in sight. It looked like an abandoned building. Everything looked disarray & neglected. Remants of rugs in hallway. Paint on floors, smelled like mold and very musty.
Fallen leaves were everywhere.
We lost power 3 nights in a row. Plus we have pictures & videos to collaborate all the above. We called the main number on our first night of power outage & we were told that there was nothing that they can do- we asked about a generator that we heard working but no power to the room only for emergency lights . Without power the rooms became hot & humid without ac. We were told to wait it out. The place was under construction & it's being done poorly. The bathroom floor full of grout, the plate was missing from the hot/cold handle so you can see into the other rooms bathroom. I can see the workers & hear them working in the other room. It was very uncomfortable.
My husband looked up the facility to see what the advertisement was, at no point in the advertisement did they say the facility was under renovation.
When somebody came from the other facility to let us into our room, the first thing out of their mouth was,
Nobody told you we were under renovation, we said no. The pictures on the advertisement were from at least 15 years ago. When the place was pristine and that's what we've made our judgment on unfortunately, this place chose making money over being honest.

4/10

Poor

15 Feb 2026

Michael

No parking no agua caliente entrada sucia no habia personal para antender situaciones de toallas y demas necesidades como check in o check out el inidoro lo bajabas y salpicaba el agua dos estrella lo unico bueno la cama era comoda y la localizacion deben hacer mejoras si vas y rentas un auto no encontraras parking fin de semana y los que son privado son mas caro que en disney

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Shayla

Nice little boutique hotel near everything you could possibly need. The hotel is nothing fancy but it met all of our needs. The location is prime. Ana at the front desk was extremely nice and helpful. I would definitely stay here again

Leisure Family

4/10

Poor

01 Feb 2026

Natalia

There was nobody at the property to check me in when I arrived and waited for and hour. To find somebody you had to go to a different property, with luggage, and back you the property you booked. The room was full of mosquitos. For days tv did not work because of remote control problems - I had to go to a”the different property repeatedly to summon somebody to fix it. The building is undergoing renovation, the room’s renovation was not finished, it was just partially ready. The toilet was not properly attached and moved under you. In the shower the water stood and did not go into the drain because of wrongly laid tile. A generator at the neighboring property roared starting at 6 in the morning so it was impossible to sleep. I am pretty sure there were bats in the roof: I heard pretty loud noises characteristic of bat infestation which did not allow to sleep. It was cheap though, great location and Eddie , an administrator, came from the other property and tried to fix things.

Leisure Self

6/10

Pleasant

01 Feb 2026

Wilson

room was small with no amenities, no iron I had to buy my own at Walmart, no microwave, front desk had to switch my room because tv didn't work and toilet was clogged with no soap or shampoo available. front desk Anna was great helping out. that's what the 3 stars are for.

Leisure Partner

2/10

Poor

30 Jan 2026

ydeliza

Esta en construccion lleno de polvo muy sucio desde la entrada hasta la salida.

2/10

Poor

30 Jan 2026

Aura

To start we had told them our arrival time and we got there the front door was locked (early evening) with instructions to go to another property to get someone.
The room was dirty, very outdated, the toilet rocked, shower floor was filthy.
We stayed 2 nights and never saw any front desk staff at any time of the day.
The fotos posted on Hotels.com are totally misleading!!! Really felt I was staying on a set of a horror movie! Do not waste your money on this place, probably one of the worst places I have ever stayed and I travel all over the world

Partner

10/10

Exceptional

26 Jan 2026

Joshua

Courtesy towels very friendly staff no issues checking in at 12am

Leisure Partner

4/10

Poor

25 Jan 2026

Maritza

Staff was nice and Daniel was friendly but room was horrendous! There was a closet with no doors or rod to hang clothes so, no where to hang clothes. No dresser so, no where to put clothes. No hooks in bathrooms either so, no where to hang robes. There was a brand new tv but, not registered so tv was inoperable too! No where to put your suitcase and the safe was dirty and dingy and did not look like it was safe either. Was very run down. In desperate need of a face lift. Only positive is was close to restaurant and beach. Thank God we stayed there just for one night. I hate to do reviews like this but can’t help but to help others to know what they are getting themselves into if you book here. I know I would want to spare myself the misery.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Julian A

Wasn’t bad

4/10

Poor

07 Jan 2026

Odaisy

Hotel under renovation

Self

8/10

Excellent

07 Jan 2026

Pauline

Very central restaurants, shopping, the beach, transportation. Hotel itself is not fancy but practical. Staff very friendly.

Leisure Friends

2/10

Poor

07 Jan 2026

EDUARDO

First when I arrived at the property no one answer there'll at the gate. I called a number that was printed on a piece of paper taped to the gate, and wast told that I need to walk 2 blocks to a different property. I told the person that I had just to an Uber to the property that I reserved because I had 4 pieces of luggage. Hi simply said take a taxi or wait and they will pick me up. Finally someone arrived on foot to takes to the other place, so we had to walk 2 blocks with all of our luggage. BTW, there was never an apology offered. When we got to the place we were told that we were getting an upgrade. The worst upgrade that we have received, a dirty room, smelly, in front of a kitchen and a very dirty bathroom. Do not recommend Casa del Caribe nor Canario Boutique Hotel. Cero disregard for their guests.

Leisure Family