At Wind Chimes Boutique Hotel

Puerto Rico , Puerto Rico Island
San Juan, 1750 Mcleary Avenue
Show on Google | Map

100 reviews shown

2/10

Poor

28 Apr 2026

Matthew

Be aware! Let’s start with the fact the WiFi and tv were not working. Was told they would call there IT department and wouldn’t get resolved till the next day. Blamed it on my laptop. Phones couldn't connect either. As well as the room and air conditioner smelling of mildew. With that said we left the property the same day we checked in and went somewhere else. When asked about a refund the property lied to Expedia and said it was our fault our laptop and phone wouldn’t connect to the WiFi. And they said the tv doesn’t use WiFi. It’s a Roku btw lol. Not to mention I work in IT. So they denied the refund even though we didn’t stay one night. Pick somewhere else to stay it’s not worth it.

Partner

10/10

Exceptional

27 Apr 2026

Carlos Ruben

Bueno el lugar lo único malo es que no hay estacionamiento

Partner

6/10

Pleasant

26 Apr 2026

Angelique

It was a good enough state I think what made the most of it was the staff because they were all really sweet and helpful and always recommended places to see in places to do when we first arrive or even if they see us walking out I think my only issue was that plumbing was pretty bad like sometimes the toilet wouldn’t flush, even though we didn’t put anything in there and also the Internet and Wi-Fi was extremely bad. I don’t know if it’s just where our room was located, but we couldn’t really watch the TV or use your phones a lot of the time which is OK because majority of the time we were out and about, but if you wanted like a relaxing day inside the hotel, it would be pretty difficult if you wanted to watch TV or play on your phone unless you were out of the room. There’s also like a pretty funky smell in the air not in the hotel area but when you walk out, I’m not too sure if it’s from the beach or something else! Other than that, it’s nice for what it is and it’s pretty close to a lot of restaurants in walking distance and I heard the beach was nearby but we didn’t go to that beach. We drove to a different one. There’s also no parking but street parking wasn’t at all hard to find like you could pretty much park anywhere as long as it’s of course not by a fire hydrant or anywhere on the sidewalk that is painted in yellow. I do wish we checked out the sister location because I heard they had like a restaurant everything but we just didn’t have enough time.

Partner

6/10

Pleasant

23 Apr 2026

Denise

Not very clean. No elevator old property

10/10

Exceptional

22 Apr 2026

Aakanksha

Excellent place
budget friendly
felt like home

10/10

Exceptional

21 Apr 2026

Ariyan

Love the stay and enjoy

Family

10/10

Exceptional

21 Apr 2026

Alfredo

Amazing staff and wonderful stay! Would def come back here!

10/10

Exceptional

20 Apr 2026

Ada

I love the place

6/10

Pleasant

19 Apr 2026

Herbert

The room was extremely small. Its a ok place for one to three night stay. (For one person not a couple) It sought of reminds me of a motel. Would i stay there again, absolutely not.

Partner

10/10

Exceptional

17 Apr 2026

Emoniee

Very nice property to stay at. The Beach is super close. The hotel is right by everything the only thing parking sucks.

Partner

10/10

Exceptional

17 Apr 2026

Dana

Nice

Self

8/10

Excellent

16 Apr 2026

yuanicka

When I first entered the property, the staff at the front desk was very nice and knowledgeable. I entered the room. It was different from what i seen in the picture and Had a hole in the wall with wires coming out and the Internet did not work the entire time I stayed. I stayed for four nights. The staff came to fix it the day after I checked in so the hole was gone, but the Internet did not work properly in the entire time. The pools were amazing, both of them. The room was clean and did not have any bad smells. The hotel was an essential place for shopping and for eating and three minutes away walking distance to the beach.

Family_with_children

10/10

Exceptional

16 Apr 2026

JACQUELINE

Joanne and Ivelisse were excellent hostess, they made my stay enjoyable..Awesome staff and environment.

Partner

8/10

Excellent

16 Apr 2026

Angela

Very vintage and cute

10/10

Exceptional

16 Apr 2026

Evgenia

I had a really pleasant stay at Wind Chimes Boutique Hotel in Puerto Rico. The hotel has a charming, cozy atmosphere and a great location that made it easy to enjoy the area. The staff was friendly, welcoming, and helpful throughout my stay, which made the experience even better.

I especially appreciated the relaxed vibe of the property and the overall hospitality. It felt like a nice place to unwind and enjoy the trip. Thank you for making my stay enjoyable.

6/10

Pleasant

15 Apr 2026

Jalyssa

I have stayed at their sister hotel twice before coming and staying at this location for the first time. And I only had good experience before this stay. Our toilet kept leaking to the point that the smell of urine was lingering in the room. On the third day maintenance finally came to the room and even then the toilet was still leaking afterwards. We ourselves had to clean up the urine that had emptied into the floor from the toilet. We spoke to the front desk and they offered to put us in a smaller room with a smaller bed but it just wasn’t worth switching over and it’s not what we paid for. For about half our stay we did not have a working toilet, and all we got were apologizes but no immediate action or reconciliation was done for the fact we were cleaning pee off the floor lol. But overall love PR and the staff just had a little hiccup that’s all

Friends

10/10

Exceptional

14 Apr 2026

David

Great location and lovely property overall, cute pool in the courtyard too

Self

8/10

Excellent

10 Apr 2026

Elizabeth

Great location and well appointed room

8/10

Excellent

08 Apr 2026

Josiah

The front desk representative Joanna was very helpful and always smiled. Had an amazing presence. Grateful for the stay and the price was just right.
Thank you

Family_with_children

10/10

Exceptional

06 Apr 2026

Samrawit

Responsive staff

10/10

Exceptional

06 Apr 2026

Natalie

Clean room, great pool and helpfull staff

Partner

10/10

Exceptional

05 Apr 2026

Alynne

I liked this property for its location and proximity to a lot of things. The beach is a few steps away, a variety of restaurants within walking distance. Staff was great and accomodating.

Family

4/10

Poor

03 Apr 2026

Igna

Nice, clean, bit rundown...
Staff could be a bit more helpful... TV didn't worked 😑 no wifi 😑

Family_with_children

4/10

Poor

02 Apr 2026

Jeanne

I knew that there were no elevators - but the access to the hotel and the rooms are a true challenge with the tile steps into the building and up to the rooms. We had absolutely no water the entire star. They refunded our money - but cost an evening of vacation with no showers - toilets - etc available anywhere.

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Evelina

Staff was amazing.

Family

8/10

Excellent

31 Mar 2026

Gina

No beach view. 2 blocks from public beach

Partner

8/10

Excellent

31 Mar 2026

Howard

Cleanliness, air conditioning, amenities, outstanding, room size very generous. Great room rate.

However, deadbolt lock on front door not operational. Deadbolt cylinder was missing. Water pressure was weak/ very low. Upon arrival for Check-in, had to wait outside for 5-7 minutes until the return of the front desk staff.

No Parking. Took 30+, driving around to find parking, thus dragging luggage from three block away.

Hard to attain a true level of comfort.

Self

10/10

Exceptional

29 Mar 2026

Eric

Air conditioning was great, Bar was not operational durin our 2day stay.

8/10

Excellent

29 Mar 2026

Megan

Was a cute little spot, we got stuck with flights being messed up so only stayed overnight, but will definitely remember this place for the next time we have a Puerto Rico adventure!!

Family

10/10

Exceptional

29 Mar 2026

Hannah

The staff were so helpful and friendly! Definitely plan to return!

Family_with_children

4/10

Poor

28 Mar 2026

Patrick

The rental was a great location. However, the room we were in was very small. The only lock on the door was the door handle no deadbolt or chain. The water pressure was abysmal! After 2pm the water from the shower was a trickle so we would have to shower down stairs in the public shared bathroom. The staff was amazing and so friendly and helpful.

Partner

10/10

Exceptional

27 Mar 2026

Keila

I absolutely loved my stay! I ended up booking a room here last minute after the first hotel I chose for my trip turned out to be a complete nightmare—but it honestly worked out for the best. I’m so glad I found this place! The staff were incredibly nice and welcoming, and housekeeping was always on point. The pool was amazing and definitely a highlight of my stay.

The location was perfect too—close to the beach, La Placita de Santurce, and Old San Juan. Everything about my experience was a 10/10. I would definitely book here again!

Partner

10/10

Exceptional

17 Mar 2026

Kenneth

Pool was small but very nice. When we went, the bar was not in use. Room was clean. Short walk to restaurants and beach.

Friends_and_family Family

4/10

Poor

17 Mar 2026

ARNOLD

Room was too small
No mention of Not having elevators for handicap access

Partner

8/10

Excellent

16 Mar 2026

christopher

The pool was comfortable and the beach is a block away.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Henry Calvin

I have stayed at this hotel a few times and MUST SAY the staff was the best !!!! They have always welcome me with open arms. The beach is right down the street from the hotel and the rooms was very clean :) it’s a must stay for anyone going to Puerto Rico for the first time :0/)

Friends

8/10

Excellent

14 Mar 2026

James

Although we didn't use the pool, it looked nice. There is no bar on-sight --- there is one available at the sister hotel, a block away. The ocean is about 2 blocks away. The hotel is older, with small rooms, but is nice.

Friends

10/10

Exceptional

13 Mar 2026

Emmanuel

Nice

Self

10/10

Exceptional

13 Mar 2026

Avery

Everything was great! I really enjoyed the pool and the unique charm of this hotel. I would totally stay here again, and the staff was super nice.

10/10

Exceptional

13 Mar 2026

Douglas

This little hotel was awesome! Super accommodating in storing our luggage for the day pre-checkin and also after we had checked out. Would go back and stay there for our entire trip!

Friends

8/10

Excellent

12 Mar 2026

Yvette

I love this property for its location and quaintness. It is low amenities but perfect for a local, quiet place to stay. It is very walkable and I love supporting all the local businesses. The beach is great- they now have chair rentals. So many great places to eat and shop. And a short ride to the hustle & bustle of San Juan

Self

10/10

Exceptional

12 Mar 2026

Julia

I absolutely loved staying here with my friends. We felt so welcomed and the staff was super friendly and accomodating. the room we stayed in was a lot bigger than we expected it to be as well!

Friends

10/10

Exceptional

11 Mar 2026

Charlotte

staff was so kind & helpful and our room was so cute and perfect! very clean and in a great area!

Friends

4/10

Poor

10 Mar 2026

Philip

The property looks excellent in photographs. However, while structurally the same, my wife and my experience was poor. I had contacted the property to inquire about an early check-in and was told it would be dependent on whether or not the room was ready. Understandable. We arrived about 45\" early, dropped off our bags and walked returning for the 4:00 pm check-in. The room was not ready until 4:25 pm for no understandable reason. [two other groups were waiting behind us].
Throughout our entire stay the internet was non-existent. We complained to the front desk to no avail. We rarely had even one bar on our phones even though the hotel states it has internet. We would have to go outside and use cellular data to book Ubers.
The TV, while visually new and listing multiple platforms available, rarely would go more than 8-10\" into any program before the signal was lost and a prompt would appear on our TV telling us to restart our router or the networks were operating on other Wi-Fi channels.
We brought this to the hotel staff and there was no resolution during our three day stay nor was the WiFi itself resolved.
The bathroom window only had a screen on the window and a plastic pull down, no window glass which not only affected the air conditioning but also meant all night we heard the cars and trucks going by.
Our room was a King Suite and these problems made our experience horrific.

Partner

6/10

Pleasant

10 Mar 2026

Donald

Pool was great. Room was good. Staff was helpful.

We had the room by the lobby and it was so noisy. We could easily hear people talking at normal levels. There were people coming and going at all hours and the doors are loud. Bring earplugs if you want to sleep through the night.

Partner

6/10

Pleasant

08 Mar 2026

Reina

Booked because bar on premise. Bar is closed. Hotel is dated.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Ahikza

Beautiful property, very clean, room was clean and clean every day that i was there. Staff was wonderful very nice and attentive. Overall I would definitely stay here again, love how close the beach was.

Partner

2/10

Poor

07 Mar 2026

Dayle

Room was dingy, bed was terribly uncomfortable, very noisy, shower was tiny & hot water took forever. TV didn’t work properly, had to have someone come and replace remote and reset tv. Furniture was old and worn. Room photos on line do not match the actual rooms. This hotel should not have the word “boutique” in its name.

Partner

8/10

Excellent

07 Mar 2026

Jim

Didn’t use the pool but the sitting area outside was nice

Family

6/10

Pleasant

06 Mar 2026

Calvin

n/a

Partner

6/10

Pleasant

03 Mar 2026

Lucy Kim

Unfortunately we were disappointed in this property. Little or no hot water, noise from the streets, windows were not secure, the bathroom window had no glass just a plastic shade. We will not stay here again.

Friends

8/10

Excellent

03 Mar 2026

Amanda

I chose this hotel for its charm. If you want modern, Americanized, “6 star”, bring your expectations down or go stay at an overpriced chain. This stay was affordable and was a cute, cottage in the jungle theme. Most buildings in PR are old=historic. Checking in, the front desk attendant (Joanna) was sweet. They give you actual keys. We went through a little maze to get to my room but I enjoyed being tucked away and seeing the rest of the property. It had a huge bar next to my room that wasn’t being used. I wish it had but this location is walkable to many places! My room was HUGE. I had a living room, dining area w/a microwave and fridge (which is needed because they feed big portions everywhere), king bed and bathroom. Bed was comfy. Room temp cold, shower water can get hot, pressure fine. The only complaints put very lightly are: the way you have to lock your door (I didn’t know you had to lock the door before closing it and some random dude just walked in my room. Joanna explained to me after the fact. And when using your key, you have to turn it exactly to the original position or it would get stuck. I was a pro at it after the 1st day but it didn’t bother me much, just took me a min to get in every time), AC made lil noise (some people might complain about that but as a light sleeper, I was ok), it’s dim in the bathroom, hard to put on makeup, WiFi ok, asked for maid service 1 day & got missed & ran out of towels. They fixed it quickly. Pool small but beach 1 block away

Friends

10/10

Exceptional

02 Mar 2026

Patricia

We enjoyed our stay! The hotel is beautiful and the staff are very friendly and welcoming.

10/10

Exceptional

27 Feb 2026

louis r trogan

Yes-all of the above

8/10

Excellent

27 Feb 2026

Eva

Staff was helpful.

Partner

10/10

Exceptional

27 Feb 2026

Janet

The room was spotless. The staff was feiendly The location was excellent. Beach, restaurants, shops, bars all within walking distance. I would stay here again. The facility had little private areas outside with tables and chairs. The pool was perfect.

2/10

Poor

26 Feb 2026

GLADIS

We were supposed to stay three nights, but we had to leave after discovering bed bugs in our room. We are extremely upset and disappointed with how the situation was handled. The manager was very relaxed about it and did not seem concerned or apologetic.
Our only option was to leave the hotel at 10:30 PM and try to find another place to stay late at night, which was very stressful. We ended up with bites all over our legs, arms, and backs.
I would not recommend staying at Wind Chimes Boutique Hotel.

Family

10/10

Exceptional

26 Feb 2026

Julie

Response staff.

Family

8/10

Excellent

25 Feb 2026

Leslie

Staff was awesome and very helpful! Rooms were clean.

10/10

Exceptional

24 Feb 2026

Janice

Staff were outstanding! Very helpful. The place is a cute boutique hotel with great little courtyards. Sister hotel with an amazing spa is just down the block. Only con was the lack of hot water (only lukewarm) for the shower.

Friends

10/10

Exceptional

24 Feb 2026

Suzanne

The hotel is charming! I loved the art on the walls and the pretty patio. The room was clean, the bed was comfortable, and the AC was cold. The staff was so friendly! Samuel and Jhan went out of their way to help me.

8/10

Excellent

24 Feb 2026

Daniel

Stayed 4 nights. Hotel is located 1 block from the beach and is in walking distance of good restaurants and coffee shops. Has private areas for groups to sit outside. We walked up to the local store and purchased wine and beer. There are small refrigerators in the rooms and an ice machine. If you’re looking for a 5-star hotel where everything is pristine, then this is not the place, however if you are adventurous and like a good vibe, then this is the place. Staff is courteous and helpful. We liked it! Dan B Milwaukee USA

6/10

Pleasant

22 Feb 2026

Earl

Staff was pleasant always. Understand English well. Amenities were sparse. Our room had issues all week with little to no internet. No bar at this site. No parking on site. Pool was broke but was fixed after 2 days. Could have used a bigger coffee pot. Location was great by the beach. Blocks from many breakfast spots and dinner restaurants.

8/10

Excellent

22 Feb 2026

Lisa

Decent place to stay - close to beach and great Santurce restaurants. Staff are lovely and helpful. Nice to have access to their sister hotel down the street.

Partner

8/10

Excellent

22 Feb 2026

Lisa

Clean room. Close to things we wanted to see. Wish hot tub pictured on sight was available but it wasn’t. Quaint little place

Partner

10/10

Exceptional

22 Feb 2026

Michele

Staff was available, very pleasant & helpful
The sister hotel was nice to have access to & restaurant was AMAZING!

Friends

2/10

Poor

21 Feb 2026

peter

Upon arrival to the hotel you smell raw sewage at both entrances, this was our welcome to the property each time we returned during the week. We walk around the area and beyond and that was not the case in our travels. The room looked nothing like what was advertised on Expedia, the room with the Queen bed was dirty , did not have a dresser for our clothes, the closet smelled like mold, the bathroom was disgusting, the pink ceramic tub from the 60’s did not drain when taking a shower it filled up with filthy water, the tiles in the bathroom were blue and they were replaced with light green tiles when they had to break into the walls, if they even bothered to put tiles in there were bare spots. The water trickled out of the sink but half the time we didn’t have running water. There are bare wires hanging out of the ceiling in the closed bar area. The hotel should close for a few years and make repairs to the areas of concern and make it a decent property, it does have potential but needs a lot of work.

Friends

10/10

Exceptional

21 Feb 2026

Lorianne

Location and people were great!

Partner

4/10

Poor

20 Feb 2026

Jonathan

Terrible. Checked in late on a Monday evening to discover the queen size room I booked was actually a full stuffed in a shoebox size room. Couldn’t even open the door all of the way without hitting furniture. Our last night we came back late after a full day of beach and old San Juan to discover there was no water in the whole hotel. I only discovered this after I left a juicy one in the toilet. No phone call or note to inform us and had to sleep in my day’s filth. I do not recommend.

Partner

10/10

Exceptional

18 Feb 2026

Heidi

Very quaint, charming, small, friendly. Loved our stay!!!

Partner

10/10

Exceptional

17 Feb 2026

Lisa

Great staff and clean rooms. Close to the ocean.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

David

Room was pretty small but big enough. Definitely going for an older motif but has a tv with satellite internet and wifi in the rooms. Staff wa very friendly and helpful. Less than a 5 minute walk from the beach and plenty of restaurants in walking distance including fancier options.

Leisure Partner

6/10

Pleasant

16 Feb 2026

Linda

THIS HOTEL SHOULD ONLY BE RATED AS 2 STAR.

Leisure Friends

8/10

Excellent

15 Feb 2026

Jonathan

Nice place and convenient location. Could be updated. Pool wasn’t available.

Friends_and_family Friends

8/10

Excellent

14 Feb 2026

Michelle

Nice clean stay. Near a locals beach. Enjoyed a precruise stay

Leisure Self

6/10

Pleasant

13 Feb 2026

Amanda

Good location, staff is alright. Room is good, bathroom was very outdated.

4/10

Poor

11 Feb 2026

Jazmyn

I truly love supporting local businesses, and I really wanted this stay to be a great experience because the hotel definitely has potential. Unfortunately, there were several issues that made it hard to fully enjoy our time there.

We paid for amenities that were either unavailable or not functioning during our stay. The pool was out of service the entire time, and although there was a bar on site, there was never anyone working. There was also no maid service during our stay, no towel refresh, and we weren’t able to change our bedding.

The biggest concern was our room. There was standing water due to a leaking ceiling. We called about it multiple times, but it was never resolved. Because of the leak, the room smelled like mildew throughout our stay and attracted mosquitoes. We were bitten numerous times on our bodies and faces while inside our room, which was extremely uncomfortable.

To make matters worse, during the last few hours before checkout, our water stopped working completely, so we weren’t even able to shower before leaving for home.

Again, I genuinely believe this property has potential with proper resources and maintenance improvements. I hope they take feedback seriously and make the necessary changes, because I would love to see this hotel thrive — but based on this experience, it wasn’t the best stay for us.

Leisure Friends

6/10

Pleasant

07 Feb 2026

David

Room ok and staff very helpful but wifi was poor, to a point tv not usable

Leisure Partner

6/10

Pleasant

06 Feb 2026

Francisco

The room was decent and the staff courteous.They were very accomodating when I checked out and had to leave my bags with them for a couple of hours.
They have free coffee in the morning and that's it. They have a pricey restaurant nearby where they'll steer you for breakfast but no one was in it but two waiters. The biggest disadvantage is that it can be noisy at night if people are checking in late.

Leisure Self

10/10

Exceptional

06 Feb 2026

Belinda

Such a cute place, very accommodating, great location.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Brian

Great place, close to everything. The staff is always very friendly and helpful. This was our second time staying here. And the pool is perfect for the laye afternoons before dinner.

Leisure

10/10

Exceptional

05 Feb 2026

Jasmine

Our stay At Wind Chimes was very peaceful and restful. The old spanish decor and beautiful greenery added a nice elegant touch. I was able to sketch at both At The Wind Chimes and at Acacia. I loved that we were able to enjoy both sister hotels. The staff was amazing, Bryan, Jhan, and Ariel were super helpful and attentive. Maid service was excellent( Rosalia you're the best!), what ever we needed they were able to accommodate. Everyone one was so nice and amiable. You guys have a great team, thank you! I would definitely be staying here in the future. Having stayed and experienced both these sister hotels, I am definitely torn. Between the pool, hot tub, patio decks, Niche restaurant( Carlos Morales did an amazing job with the food, definitely top notch cuisine), and the beach being right down the street, I had a lovely time and stay. Thank you.

Jasmine M.

Leisure Family

10/10

Exceptional

05 Feb 2026

Fedora

The staff was extremely attentive in making sure the room was constantly cleaned while I was out on my daily excursions; they checked in periodically to see if I needed anything. As a solo traveler, it was nice being tended to in such a caring manner

Leisure Self

10/10

Exceptional

03 Feb 2026

Megan

Everything was amazing as usual.

10/10

Exceptional

01 Feb 2026

Brian

Room was clean. AC worked well. Close to beach. Held our bags after checkout and before we left for cruise.

Partner

10/10

Exceptional

01 Feb 2026

sherry

When you arrive, you get an actual key. It opens your door as well as the private entrance doors that connect to the street. The hotel is probably my favorite hotel, not just in Puerto Rico, but from anywhere I've visited. It is beautiful and peaceful. You will feel so safe. Each room is tucked away in ypur own little alcove. There is a very nice small pool. There are lots of sitting areas. If you leave the hotel there are blocks of food, bakeries, snacks. It is a great place to stay if you want to walk and relax. It is approximately 7 minutes grom the airport and 7 minutes from old san juan.

Leisure Partner

10/10

Exceptional

31 Jan 2026

James

Staff ,location clean

Leisure Partner

2/10

Poor

30 Jan 2026

Shenika

If i could give zero I would. I am just glad they did the rt thing so they get the 1 star. The way my son body was after those bites will never be forgotten please exterminate the whole building

Friends_and_family Family

6/10

Pleasant

29 Jan 2026

Amanda

The hotel is nice however, the website stated that they had a bar and they were pictures of it on their website when I booked when I got there they told me the bar had closed during Covid and they didn’t reopen it so that’s very misleading to your guests. The hotel room also didn’t have a refrigerator so leftovers couldn’t be brought back to the room unless you plan on eating them right away. The staff was very friendly and they cleaned your room every day. The beds are comfortable as well. One of the pros is that it’s very close to the beach. It really doesn’t take you long to walk there. There are a ton of shops in the area. You can walk to as well and La Placita is very close by great for an evening out different bars and clubs you can walk-through listen to bands playing streets are blocked off for this great atmosphere if you’re staying here that’s definitely a must.

Leisure Friends

10/10

Exceptional

27 Jan 2026

LOUISE

The staff is very nice! They were very helpful and courteous!!! The amenities were also great! Nice pool and beautiful landscaping. Also excellent dining and jacuzzi at adjoining hotel!!!

Partner

8/10

Excellent

25 Jan 2026

John

Fine

8/10

Excellent

24 Jan 2026

Jeff R

Incredibly friendly and helpful staff. Unique architecture and layout of the hotel!

Self

4/10

Poor

24 Jan 2026

Delbert Stephen

Yes

10/10

Exceptional

23 Jan 2026

Luis-Adam

The room was great, very clean and comfortable, the staff had superb attitude, very help. Discrepancy: no parking for the guests.

10/10

Exceptional

23 Jan 2026

Deanna

The hotel itself is cute, in the perfect place and really good for the money, but overall Jhan is the reason we would come back, his exceptional service and amazing personality really sealed the deal, on vacation you want a nice stay but personable service, he went above and beyond to make sure we enjoy not only our stay at the hotel but what’s around the area, and their amenities in their sister hotel. Overall I’d highly recommend this hotel to any and everyone. They have rooms of all kinds to make your stay easy no matter who you come with!

Leisure Partner

10/10

Exceptional

22 Jan 2026

Jeff

The hotel staff was very friendly and helpful, a great place to stay!

10/10

Exceptional

21 Jan 2026

Nelson

So far, so good… nice front desk attendant… clean and comfortable room.

Self

8/10

Excellent

20 Jan 2026

Harold

Totally freezing when I entered. However, I was able to adjust the temp.

Self

6/10

Pleasant

20 Jan 2026

Maria

Staff was not very accommodating when it came to an earlier check in. Literally made us wait in lobby or by pool until exactly 4:00 even though we got there at 10:00 from our cruise. Never offered us a towel or anything to make us comfortable. Room was very “stuffy”. Thank goodness there was a dehumidifier in the room. Remote and tv did not work. Had to get owner to come fix it. Overall, you get what you pay for. Would not stay here again as they put us “in the basement”!

8/10

Excellent

20 Jan 2026

TOMMY

Courteous and helpful staff

Friends_and_family Family