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9.4/10Excellent967 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.2/10 9.2
Condition9.4/10 9.4
Location8.0/10 8.0
Neighborhood9.0/10 9.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Dream Inn PR
Clients will enjoy a peaceful and calm stay at Dream Inn PR as it counts with a total of 13 accomodation units. Dream Inn PR offers Wi-Fi internet connection on-site. The reception desk is not open throughout the day.
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A stay at Dream Inn PR places you in the heart of San Juan, within a 5-minute drive of Barbosa Park and Museo de Arte de Puerto Rico. This guesthouse is 2.4 mi (3.9 km) from Jose Miguel Agrelot Coliseum and 2.9 mi (4.6 km) from Condado Beach.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
Beach nearby
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This hotel will place an authorization for the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
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Minimal age
19
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Optional fees
- Fee for continental breakfast: approximately USD 16.00 for adults and USD 16.00 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Indonesian
Spanish
Nearby attractions
Calle Loiza
0.1 km / 0.1 mi
Barbosa Park
0.4 km / 0.3 mi
Playa Ocean Park
0.6 km / 0.4 mi
San Jorge Children's Hospital
1.5 km / 0.9 mi
Playa Ultimo Trolley
1.5 km / 0.9 mi
Plaza Antonia Quinones
1.7 km / 1.1 mi
Museo de Arte de Puerto Rico
1.9 km / 1.2 mi
Atlantic Beach
1.9 km / 1.2 mi
Museo de Arte Contemporaneo de Puerto Rico
2 km / 1.2 mi
Plaza del Mercado
2.2 km / 1.4 mi
Casino del Mar at La Concha Resort
2.3 km / 1.4 mi
Centro de Bellas Artes Luis A. Ferre
2.4 km / 1.5 mi
Parque La Ventana al Mar
2.5 km / 1.5 mi
Pavia Santurce Hospital
2.6 km / 1.6 mi
Caribbean Cinemas Metro
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 13
- guest house
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Lift access
- Terrace
- Concierge
- Luggage room
- Outdoor freshwater pool: 1
Show 2 more facilities & services
- Non-smoking establishment
- Minimum check-in age: 19
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDream Inn PR
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDream Inn PR
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDream Inn PR
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDream Inn PR
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDream Inn PR
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Dream Inn PR
100
reviews shown
Francisco
Had to switch rooms because of a wing termite infestation
Eyal
nice place good air conditioning nice staff
M
I loved my stay and didn’t want to leave. Will be coming back to Dream Inn on my next visit. So beautiful and a 2 minute walk to the beach. Everyone was so nice and I couldn’t have asked for anything more. BOOK IT!
Juan
nice place very clean and the location is close to the metro spots . Parking is available
this is a big plus in that side of town
this is a big plus in that side of town
Ernesto
todo
Monica
Excellent
Dulce
Very nice
Rossana
there is free American coffe in the lounge for early morning persons, an iron board and hair drier, quiet room (mine was in the back) comfortable bed and pillows, reading light by bed, and a safe. Elevator if you have luggage.
Elba
Very clean, prívate and great location.
The breakfast was poor.
I would go back.
The breakfast was poor.
I would go back.
Don
Perfectly described. Great location and attentive staff.
Rebecca
I enjoyed the small boutique size, staff was great.
Garrett
Our room and the hotel itself were very clean and well decorated. In addition to the relaxing nature of the lobby, the rooftop area, complete with hammocks and tables for lounging was a great experience. We didn't get to use the pool, but it looked very relaxing. Overall a great place to stay and would recommend to friends and family.
Stephanie
Our flight landed after their front desk hours but accessing the property was made very easy and clear instructions were provided.
Our room did unfortunately have an AC unit that did not work and blew out hot air and we had to wait until the next morning to speak to someone about it due to our late check in time. The next day when I checked in at the front desk they did their best to get this situation fixed same day. They called a technician to come in and fix the unit however they happened to be away.
When they reached out to us on Expedia to check in on us we let them know what was going on and we were immediately offered a solution! They were very on top of the situation and made our stay totally worth our while!
We would absolutely consider staying again because the customer service was amazing!
The area is already really nice and they offer discounts at a few nearby places to grab some food if you let them know you’re staying here.
Our room did unfortunately have an AC unit that did not work and blew out hot air and we had to wait until the next morning to speak to someone about it due to our late check in time. The next day when I checked in at the front desk they did their best to get this situation fixed same day. They called a technician to come in and fix the unit however they happened to be away.
When they reached out to us on Expedia to check in on us we let them know what was going on and we were immediately offered a solution! They were very on top of the situation and made our stay totally worth our while!
We would absolutely consider staying again because the customer service was amazing!
The area is already really nice and they offer discounts at a few nearby places to grab some food if you let them know you’re staying here.
Kyra
All in all I had a great stay. The staff accommodated my early check in and late departure requests. The pool is small but lovely. The rooftop is very nice. I liked the size of my room but the bed was very hard my balcony door did not lock. I was offered another room but smaller. Since the property is well fenced, I was not too concerned about my safety. The balcony left much to be desired. I always wipe down my room with my wipes and unfortunately I had to use many wipes when I arrived. The area is great for those seeking a trendy part of the island with others visiting.
Marie-Leah
Stayed in May 2026. Very clean, polite and helpful staff, conveniently located. Parking is free and right in front of the hotel, which was really great!
Room was always cleaned when requested, we did not have any bugs or lizards in our room, always cleaned sheets and towels. The only thing is if you prefer to sleep in complete quiet, then this is probably not the place for you because the AC unit is in the room and loud.
Room was always cleaned when requested, we did not have any bugs or lizards in our room, always cleaned sheets and towels. The only thing is if you prefer to sleep in complete quiet, then this is probably not the place for you because the AC unit is in the room and loud.
Joanne
This property is smaller and does not boast amenities such as an exercise room or large pool area. However, it is very well maintained and clean for the age and layout of the property, offers what a person would need for overnight accommodations while exploring San Juan, and the staff were super nice and helpful, and the property is overall in a convenient, central location and priced accordingly what it offers.
Robert
Very friendly staff. Wonderful roof, great location, though the rooms and the pool are small, as you'd expect from a boutique hotel done well. With the beach and restaurants nearby you won't be spending that much time in the room anyway.
Emar
Just excellent overall
Ronei Antonio
Place is clean,
Veronica
I have been to Ocean Park at least 5 times in 3 years and 7 times since 2021. I have stayed all over the tourist parts of San Juan bc I am a female traveling alone. The Dream is structurally a beautiful and very different building lining McLeary avenue where there are so many walkable food options that are all delicious. Jorge made me feel like I was at home. There were gated entry points that created a level of security that only a traveler who travels alone can explain. The Inn has 13 rooms. It’s a beautiful space and the way it’s designed there’s a breeze that comes through. Also the water feature and structure make the hotel quiet and serene. They have everything you may need for your beach stay. Jorge knows everything and the staff is incredibly knowledgeable and lovely. The roof deck and little areas to chill like the pool are just a lovely bonus. I love coming to San Juan and now the Dream Inn will be at the top of my list. Thank you for a lovely stay. See you soon
Michael
Great clean stay! I forgot my jacket and they were so nice to mail it back to me. Close to the beach and restaurants by foot. Highly recommend.
Anthony
Everything was good and felt safe. Parking was limited at inn. Yet easily found parking on the street.
Shaun T
Walking distance to plenty of great spots. Easily walkable to the beaches that are less crowded than other neighborhoods. Hotel doesn’t have a bunch of amenities, but it has charm and the staff provide a solid all around experience
randal
Such a cute place. We loved it.
Meredith
Cute boutique hotel. Easy after hours check-in. No breakfast, but walking distance from amazing cafes and bakery (Kasalta). Needs some updates but felt clean and safe to st
Antonio
Everything was good from the room to the hotel staff mvp
Stephanie
The room and pool were small and the “view” was of the street. The pool you could sit in but not really swim. It had a working elevator! And parking! Parking was minimal but we were able to park with no issue. The rooftop deck was really nice - but again the view was of the city not the water.
Jose Tomas
All great
Janelle
Pool is small but good location and nice staff.
Laura
This small hotel is just a few blocks walk from the beach! It also has a small pool tucked away, and a lovely rooftop terrace. You can rent beach equipment from them too. There are local restaurants in this Ocean Park neighborhood, including Kasalta - our favorite! The staff were helpful. Comfortable bed, hot shower. The A/C was a little noisy, so we slept with the windows open, which worked great.
Pattie
The poolside area was so inviting and it was very clean. the AC in our room and everywhere was very comfortable. The people at the front desk were so warm and welcoming and made us feel immediately at home. I love the rooftop; the hammock and the Buddha!
This place is a real gem!
This place is a real gem!
Jannette
Very good
Jean
I have sent 2 reviews with no response yet. Expedia rates this hotel at 9.4 but our room #103 was a total disappointment. The room is squeezed in around the elevator . The room is small, a double bed right up against the AC fan. The bathroom smelled. The one wall not even finished and cement wall.. no attempt to decorate . The refrigerator leaked water . The curtail had a spot ripped . The only bright spot .. the desk staff were very helpful and restaurants well close by . So very disappointed, not worth the price I paid. I would appreciate some comments back as this is my 3rd review provided . Ken Bolton… how do you make this up to us ??
Sarah
Really friendly courteous staff at check in. Very nice to let us wait in rocking chairs with bathroom access until the 3pm checkin when we arrived early. The room was clean and the location is great!
The place is urban so it’s noisy. The pool really is more of a plunge pool in size. We didn’t use it. One suggestion is to put more hooks in the rooms. We had a bunch of beachwear to dry.
The place is urban so it’s noisy. The pool really is more of a plunge pool in size. We didn’t use it. One suggestion is to put more hooks in the rooms. We had a bunch of beachwear to dry.
Anna
We had a good stay. The bed is comfortable. It would be good if there was somewhere ( drawers) to be put your belongings in. The hotel is close to Walgreens and several restaurants.
Teresa
The room was clean and the staff was fine. I liked that they had a bit of parking because some of the other places we looked at didn't. Also, there are a few restaurants just down the block. There was also a Walgreens & McDonalds a few blocks away. It was just a few blocks from the beach, so we walked there every day.
George
Very cool place, industrial minimalist design. Extremely friendly staff, welcoming. Great location in Santùrce. Couple blocks to a prefect beach.
Only way I'd enjoy it more is if smoking were allowed on the beautiful upstairs deck. Nobody seemed to go up there, but we had to stand on the street corner to smoke. No big deal and the place is awesome
Only way I'd enjoy it more is if smoking were allowed on the beautiful upstairs deck. Nobody seemed to go up there, but we had to stand on the street corner to smoke. No big deal and the place is awesome
Michelle
We spent one night at the Dream Inn and it was perfect. We asked to drop off our bags before check in and they were responsive and accommodating. We also found parking directly out front and it was so convenient. Our room was clean, and we enjoyed the eclectic space in the lobby and on the rooftop. The indoor an outdoor vibes were excellent. We highly recommend!
Kevin
Friendly staff. A chilled, relaxed vibe inside. A bit like Fort Knox which I guess is because it's unmanned overnight. I liked the interior, with exposed concrete. Good location close to beach and some shops and restaurants. Short taxi ride from airport. Old San Juan probably too far to walk unless you have the time to do it. The bathroom had no extractor fan and a window that seemed not to open, so remained humid and damp and towels slow to dry. Also some road noise. But would still stay again.
Sheila
Staff was friendly and very helpful. We got there early after our cruise. Let our friends who had been on the cruise with us hang out with us until they had to go to airport. They checked us in early. Nice rooftop and \"pool\" area. Near restaurants, Walgreens and bakeries. Room was clean and a nice size. Shower was lovely.
Brian
Very nice hotel. Super chill and clean. Would stay here again.
Lisa
Room was de decent and the staff was excellent
Rafael
Great location, amazing staff, walkable to the beautiful beach and many dining options at walking distance.
Dante
I cannot recommend this place highly enough. Not only is the building a brutalist masterpiece, the rooms are perfectly designed, the staff are helpful and friendly without being obsequious, and the cleanliness is impeccable. As well as that, the area it sits in has fantastic restaurants (in particular Tastado for breakfast and Berlingeri for lunch) and is a short walk to the beautiful beach.
kathleen
I enjoyed my stay here. I wish I would’ve stayed a few more days very serene.
Leigha
I did not know there was an airport shuttle WiFi was good. Our floor had a little sand on it. The Staff was outstanding
Edgardo
Parking is a plus and great and convenience location.
Edgardo
The staff was very friendly and helpful especially Jorge and the cleaning staff. Very good location, very clean and comfortable. The only thing I would change is the mattress, it was a little too hard for us. Otherwise it was a great stay.
Francisco
Jorge was very helpful with an issue we had with the safety box. Very informative. We will return soon.
Leslie Ann
Room was very comfortable. Hotel was close to great restaurants, stores and the beach. Short drive to the cruise port. Jorge at the front desk was very helpful.
Dana
It was a great location and the price was good. Nice balcony and free parking. The TV Direct TV never worked and there was no hot water the first night. Other than that it was good
CLARKE
Be sure to take shower during the day because they only have solar heating for 'warm' water. At night the shower is cold (burrrrr).
George at the front desk is worth his weight in gold. Very friendly and helpful.
George at the front desk is worth his weight in gold. Very friendly and helpful.
Rafael
Everything was great
Penny
Unique property and staff was sooo very friendly! I loved the vibe. Extra things really make the hotel like a cooler to take to beach etc!
Edgardo
Perfect place to stay in SJU
I've been staying at The Dream Inn Hotel since 2020 and always come back because the convenient location, friendliness of the staff and the pristine conditions of the hotel.
Cathalyn
A beautiful place with wonderful, helpful staff. I recommend it highly!!
Roland
I stayed here for one night. I had to do a self-service check-in since I arrived after 11 PM. The hotel is in a good neighborhood, close to the Ocean Park beach. The room had a comforable bed and solid bathroom with strong shower pressure. I do not recommend getting a room along the street. It's noisy at night and in the morning. There is no breakfast, but there are a few restaurants and bakery close (Kasalta and Lela's).
William
Property including bathrooms need some TLC
Katherine
Placing available outlets on both sides of the bed would be so much better so each person can charge on their own side.
Zoraida
Very comfortable
Adriana
Great experience! Friendly staff. Highly recommend
GLORIA E
It was what I needed for the night.
sasha
The bed was not comfortable, pool is very small , there was roaches on the towels to shower the most disgusting thing ever
Aida
Front desk guy was very nice. Gives you tips where to eat and where to go in all Puerto Rico.
Teknika
This hotel was very intimate and beautiful. The staff was great and very helpful. The area was walkable and safe. I will definitely return to this hotel the next time I visit. 10/10
Stefanie
The Dream Inn was a great place to stay. Close to the airport, and in walking distance to the beach and several dining options. The staff was very accommodating. The Inn had a zen vibe, was very clean and quiet and had a lovely pool/outdoor area for lounging. We had a wonderful stay and would highly recommend!
Carolina
Love it!
Rafael
Everything was great
Irving
Near beach and walk amenities
Hiram A
Aceptable
Joshua
Definitely small little quaint room but overall it was very nice
Julio
Conveniently located and staff was very polite and helpful.
Karen
Beautiful property, kind staff, easy walking to multiple restaurants. I didn't get a chance to try out the pool; I will do so next time. Very peaceful, zen vibe.
Fernando
Everything was to my comfort
Julian
Location with parking. Proximity to beach and restaurants. Safe. Roof deck with hammock
Great service
Great service
Raymond J
Very clean and comfortable for a 3 start hotel. And your close by lots of restaurants and stores.
Edwin
A small but peaceful jewel close to everything
Lizzy
Property was cute and conveniently located next to the airport. The staff were nice. It is a locked property and that felt nice. It had a super cute rooftop sitting area with a swing and hammock.
Verified traveler
I got sick and lied to
This was my second stay at this property. The first stay was lovely.
This time, when we walked in, the room smelled very odd. The AC is six inches from the bed, and the options are for it to blow odd-smelling air directly on you all night or turn it off and sweat. Further, there is black mold in the bathroom. I would not advise anyone to stay here, as we got a terrible night's sleep, and I had an awful cough for two days. It felt, looked, and smelled very unhealthy.
We checked in after 11pm, and there was no staff on site. If there had been, I would have refused the room. When I brought the conditions to staff's attention, they apologized and offered 50% off my next stay. I kindly requested that this be applied to this past stay, and they let me know they were only unable to do so because it was billed through a third party.
When Hotels.com called them, they claimed I had never raised an issue with the room and they had no idea what I was talking about regarding the mold. Mind you, I have all of the above in writing, as the entire exchange took place via email.
I travel a lot -- I stayed in six hotels in March alone. Running a hotel is difficult, and I appreciate that. This is the first time in all my months and years of travel I've ever felt unsafe enough to ask for my money back.
Bottom line, don't stay here. You'll probably get sick, and they'll definitely lie to you at some point.
This time, when we walked in, the room smelled very odd. The AC is six inches from the bed, and the options are for it to blow odd-smelling air directly on you all night or turn it off and sweat. Further, there is black mold in the bathroom. I would not advise anyone to stay here, as we got a terrible night's sleep, and I had an awful cough for two days. It felt, looked, and smelled very unhealthy.
We checked in after 11pm, and there was no staff on site. If there had been, I would have refused the room. When I brought the conditions to staff's attention, they apologized and offered 50% off my next stay. I kindly requested that this be applied to this past stay, and they let me know they were only unable to do so because it was billed through a third party.
When Hotels.com called them, they claimed I had never raised an issue with the room and they had no idea what I was talking about regarding the mold. Mind you, I have all of the above in writing, as the entire exchange took place via email.
I travel a lot -- I stayed in six hotels in March alone. Running a hotel is difficult, and I appreciate that. This is the first time in all my months and years of travel I've ever felt unsafe enough to ask for my money back.
Bottom line, don't stay here. You'll probably get sick, and they'll definitely lie to you at some point.
Yurii
I had a wonderful experience at Dream Inn PR! The hotel is in a good location, just a short walk from the beach. The staff was friendly and helpful, the rooms were modern & clean. I loved the peaceful atmosphere & the rooftop terrace. Highly recommend for anyone visiting San Juan
Gilberto Jose
All was great!!!
Amandalisa
Amazing and welcoming staff.
amanda
This was our first visit to PR my teen daughter and I enjoyed it. Overall it was a great experience, room was clean and staff was very friendly. The balcony wasn’t much to talk about and I wish the room had a microwave but other than that it was fine.
Norma
The staff was amazing! The property was great. Would definitely stay again!
Nkulee
Love it here. Close to everything, including beach
Gina
Staff were friendly and accommodating. Front desk also had great recommendations.
Michael
Zen atmosphere
Very Zen. Centraly located. Love the ambiance. Soho feeling!
jill
Ok
Worked well at good price for pre cruise stay...great price and convenient to port. Room was smallish but fine but didn't have hot water. Very friendly staff
Laurie
The staff were friendly and helpful. It was easy to walk to the coffee shop and beach.
Roxanne
Small hotel, very quiet, helpful staff.
Althea
Thank you
It was amazing. Check in and check out super easy. Thank you! Felt very safe and cared for.
Alison
Nice place. Very cute.
Jasmine
Everything
Leonard
Hotel was very clean so was the room. It was close walking distance to the beach. Food and amenities were in walking distance. Definitely staying there again. Plus no resort fee.
Carlos
Great staff! Location is excellent. Highly recommended!
Kevin
Friendly staff and nice area! Only few minutes away from the beach. Me and my husband had a great time in this place!
Widalys
Estamos muy satisfechos y el servicio excepcional.
Heather
Cute hotel for one night stay-very walkable to restaurants/beach. Nice rooftop deck-enjoyed morning coffee up there!
Jennifer
I had accidentally booked the wrong night but when I arrived the staff took care of it immediately and put me at ease. Everyone was very friendly and welcoming. I also loved the dedication to conservation with the solar powered water heater! Unique experience and beautiful lobby as well.
Kevin
Great place to stay before flying home
We needed somewhere convenient to stay, close to the airport. Dream Hotel is ideally located, close to Loiza Street with lots of places to eat and relax. Wonderful!!
Location & surroundings
Dream Inn PR
2009 Mcleary Street, San Juan, Puerto Rico
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Dream Inn PR
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