Name: Casa Condado Hotel
Address: 60 Condado Ave, San Juan, 907, PR

6/10

Pleasant

27 Jul 2026

David Caesar

Property was clean and close to the beach. No staff was on duty the whole 4 days there. I wasn't able to get toiletries and towels during my stay.

10/10

Exceptional

31 May 2026

Vernon

Great location, easy check-in and check-out process.

Partner

10/10

Exceptional

29 Apr 2026

Kenyotta

The room served its purpose. Nice, clean and cool

Self

10/10

Exceptional

25 Apr 2026

Christopher

Great room in a perfect location. The staff wa incredibly friendly and it was exactly right for us

Partner

6/10

Pleasant

11 Apr 2026

Patrick

No available staff on property.

2/10

Poor

05 Apr 2026

Juliana

Honestly, this hotel is overpriced. While the location is good, everything else is very basic. There is no receptionist, no amenities at all, and everything feels quite limited. The bathroom conditions are not the best either. I would not recommend it for the price paid.

10/10

Exceptional

01 Apr 2026

Greta

The property is well maintained, it’s in a good location & the staff were very courteous and friendly. I would absolutely recommend this business to my friends & family.

4/10

Poor

23 Mar 2026

Erika

No elevators, very minimal amenities, one toilet paper roll, cheap toilet paper, only 2 bath towels for a 3 night stay. Had to ask for more towels and more toilet paper and I did get more but it just seems like they will give BARE minimum if not asked. No fridge, no water bottles, no microwave, not even a hair dryer. Definitely don’t think it was worth the amount spent, you really are just paying for location. 5 min walk from condado beach.

Friends

8/10

Excellent

28 Feb 2026

Ben

Location was great place was clean and safe

Partner

8/10

Excellent

20 Jan 2026

Michael

Clean property, close to shopping restaurants and beach. Would book again

Leisure Family

10/10

Exceptional

08 Jan 2026

jorge

thanks great to state nice place will be back.

8/10

Excellent

28 Nov 2025

Dominique

It was a good place to stay. I was worried about the front desk not being there for my after 11PM check-in, and my concerns were justified. I had a hard time opening the locker where the key was stored and tried to call and text the contact person, who was unavailable. Luckily, some residents were around to help me; the code was entered correctly, but the locker wouldn’t open. The four of us took turns trying, and thankfully one of us managed to get it open; otherwise, I would have had to find a hotel at that hour.
The location was perfect, close to the beach as well as Walgreens and Walmart. If you don't want to walk in the heat, you can take an Uber/Lyft for $6-8 since everything is nearby. The A/C worked perfectly, and the fridge was handy. It wasn't fancy, but it was spacious, it did the job, and it didn’t break the bank.

Leisure Self

10/10

Exceptional

25 Nov 2025

Juan reynaldo

Real clean and all help was thru email o phone never saw any personal but everything was perfect real quiet place and lot of business around the place and beach at walking distance

Partner

8/10

Excellent

15 Nov 2025

Reinold

Clean

10/10

Exceptional

14 Nov 2025

Jaylen

Condo is in an excellent location, great size, and very clean throughout! Would stay here again.

Leisure Family

8/10

Excellent

13 Nov 2025

Mercedes

The room has an excellent location. It was clean and the price was ok in comparison to the places around. I would've like to have a mini refrigerator. Another observation is that the temperature of the water was not stable.

8/10

Excellent

07 Nov 2025

Jacob

👍

10/10

Exceptional

14 Sep 2025

Briana

Super nice people

10/10

Exceptional

17 Aug 2025

Glenda

Close to everyrhing

10/10

Exceptional

03 Aug 2025

gloria

Hotel is very nice and clean. It is 2 blocks from the beach and it has many dining and shopping options nearby. Definitely recommend to anyone who visits Puerto Rico.

Leisure Family

2/10

Poor

14 Jul 2025

Eduardo

We booked this while traveling in PR and the main reason was because there was parking (even though it cost extra). We had stayed in 3 different hotels throughout the island and LOVED all of them, even though they were rustic and or boutique hotel. However, this one was just a plain old building and room with zero character. Everything from the curtains (with no blackout) to the pillows (only 2) to the mattress and sheets was the of the cheapest possible quality. Elizabeth was helpful with the booking but that is the only staff we ever spoke to (over the phone), since there is no one on site and no cleaning during our stay. With that said, it is close to Condado beach and about 15 minutes from Old San Juan. The price was way too high for what it offered.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Jeremy

Got the studio and was perfect for what I was looking for. Communication via email and text was very smooth and timely. Would stay here again. Close to the ocean and restaurants.

Leisure Friends

6/10

Pleasant

13 Jun 2025

Julius

I like the fact we had our own space but the space def needs upgraded for the price.

Leisure Family

6/10

Pleasant

20 May 2025

Barry

Decent spot for a quick stay

Nice place and setup. Was disappointed when I saw a roach in the nice.

Self

4/10

Poor

14 May 2025

Alexis

I stayed in room #7 it had some small roch

4/10

Poor

12 May 2025

Verified traveler

Great potential, needs improvement

The location was great, near the beach. Room cleaning was described as \"when available\" but the room wasn't cleaned at all during the week. We asked for a partial refund for a day when there was no power. We know the outage wasn't their fault but part of what we were paying for was lights, AC, and security which were not available when there was no power. They were quick to respond to other concerns but we received no response when we asked about a refund. We tried through the booking company as well with no partial refund. We would love to give a better review, but they need to improve some things.

Partner

8/10

Excellent

01 Apr 2025

Dolores C

Staff was nice and friendly

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Julius

This was a great property! Close to many places to eat and walking distance to the beach. Safe neighborhood! The staff are AWESOME!

Leisure Family

6/10

Pleasant

29 Mar 2025

Jonathan

Working progress, good location. Should not be called a hotel.

Leisure Self

10/10

Exceptional

24 Mar 2025

Luisa

Excellent service, friendly staff.
Will come back!!!

6/10

Pleasant

17 Mar 2025

Giovanna

What we loved most: Jessica truly makes a difference at this hotel. She is incredibly friendly and professional.
What we didn’t like: The internet was very weak and slow.
The room was missing a table and a chair.
Room service was poor—out of 8 days, it was only provided once(1).

Business_and_leisure Partner

10/10

Exceptional

02 Mar 2025

Gyssette

Property is very nice and quiet. Front desk staff is extremely friendly and the manager is very responsive to emails.

6/10

Pleasant

01 Mar 2025

Martajah

I didn't like that it was just a room literally.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Asia

I was reallyyyy skeptical about booking here because of the reviews and I’m a big review person. But once staying here I loved it. I was not aware until the last day of my stay that we were right in front of the beach about a min walk. I also was not aware that we were 2 mins away from the casino. I then became aware that we were around the corner from La Placita which is the strip to party. We took the kik scooter everywhere which was cheap and did a couple of tours where they drive you around as well. I loveeee the scenery at this hotel very nice and I would recommend this hotel to anyone who wants to be close to everything. I also fell over on the scooter and needed a lower room because I could not walk after and they were so nice to move us to a lower room. I would definitely book with casa Condado again. Throughout my stay I was asked am I okay and what can they do to help. Try the stay yourself and don’t worry about negative reviews. Thanks you guys and thanks for the complimentary drinks.

Leisure Partner

6/10

Pleasant

17 Feb 2025

luis a

Well for the price I paid ..the owner should buy small fridge and coffee pot.na Small microwave. There's nothing at all. So if u buy food n can't eat it all u hv to throw it away because no where to put it. It only cost few pennies..to buy a bundle of the things u need. Restaurant downstairs is still closed.

Leisure Self

8/10

Excellent

15 Feb 2025

Dennis

Average location

Spend a little money and time cleaning the shower head. Some water bottles and coffee maker would be nice too.

Self

8/10

Excellent

27 Jan 2025

Charles M

Excellent location for price. Just be aware that the tradeoff is minimal amenities. Its more like staying an Airbnb than a hotel. Just be aware of this before you book.

Leisure Self

10/10

Exceptional

22 Dec 2024

Christopher

This is a nice hotel that absorbs the cultural taste of Puerto Rico! Highly recommend

2/10

Poor

15 Dec 2024

Paulette

This property was very dirty with roaches.. it made my vacation stressful.. every day was like survival mode .. if I could give it a zero star I would … HORRIBLE!!!

Leisure Family

8/10

Excellent

15 Dec 2024

Lizbeth

Excellent location

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2024

Larry

Nice quiet hideaway 2 minutes to the beach, Tons of restaurant options, easily walkable. Ideal location. Loved It! Great Host.

Business_and_leisure Partner

10/10

Exceptional

08 Dec 2024

Nitza

Its a nice place to stay, cozy and a lot of restaurants around.

2/10

Poor

05 Dec 2024

Crystal Denise

Flight was delayed when I arrived I couldn’t check in nobody was at the front counter to get inside. I had walk up the street and book another hotel. They don’t respond to emails until 2-3 days later. DO NOT BOOK!

Leisure Partner

10/10

Exceptional

17 Nov 2024

Luis

Nice and safe

10/10

Exceptional

13 Nov 2024

James

generally, it was right beside a great beach.

specifically, although they didn't have onsite staff 247, I had a response via WhatsApp within a few minutes of sending it. their responses were clear, friendly, without any sidestepping.

their room access protocols when arriving were simple, clear and easy to follow

Leisure Self

10/10

Exceptional

12 Nov 2024

David

Location was great also was Elizabeth the host. We will be back.

Leisure Partner

2/10

Poor

11 Nov 2024

Verified traveler

Deceiving look with no basic necessities

This hotel has no basic necessities such as no iron, ironing board, fridge, microwave, hot water, closet. Literally 1 room, bed in one area and bathroom. The bed is so uncomfortable I woke up with neck and back pain. You don’t even feel comfortable sleeping in the room because it looks so crappy. No staff contact, everything was through email or text. I didn’t expect luxury but I expected bare minimum and comfort. This hotel does not offer that. The night we came no hot water, in the morning when u find a comfortable spot for warm water, in less than a min it get burning hot where you have to move from under the water otherwise you can get burn, damp towels to wipe. So HORRIBLE AND TERRIBLE WE SPENT ONE NIGHT SINCE WE LANDED AND CHECKED IN LATE, we rather lose the 3 night stay altogether and checked in at Holiday Inn. I wish no one has to go through what we went through

Partner

8/10

Excellent

09 Nov 2024

Victor

Decent stay

Decent hotel in a high scale area, no frills but ok. Small parking 4or 5 slots . At the end for me was ok and had plenty off restaurants nearby

Partner

8/10

Excellent

27 Oct 2024

dennis