65 Condado By Otium

10/10

Exceptional

12 Jul 2026

Chloe

simple little stay, nothing to much. the bed was comfy there was everything u could possibly need for a 10 days trip. you’re right next to the beach too as well as hella shops. the communication was clear and fast as well

Self

2/10

Poor

02 Jun 2026

Taylor

The room was not at all like the photos. The floors were very bumpy and there were two TVs which neither worked because they didn’t bother to set them up. No dish cloths, utensils or bowl so it difficult to make meals. The bed was also coming apart.

Partner

10/10

Exceptional

22 Apr 2026

Jahyra

My stay was amazing. The place was super clean and smelling good. The process to get into the place was smooth and easy. Can definitely recommend this place to anyone and I will definitely stay there again.

Partner

10/10

Exceptional

14 Apr 2026

Rebecca

Very clean. Great location.

Self

6/10

Pleasant

12 Apr 2026

Indranie

Our stay was wonderful I just have two things I didn’t expect when I walked through the door and look in one of the room the bed was not made and the sheets were dirty and I got stuck in the bedroom because the door handle was broken my daughter had to open the door from the outside other than that I had to wonderful experience beautiful beach lots of restaurants and the staff were excellent

10/10

Exceptional

24 Mar 2026

Toni

I felt safe and it was good for me and my friend

Friends

6/10

Pleasant

17 Mar 2026

Vivian

Easy to get to. Property clean. Communications is good but response is slow. Bed had bent metal and they never came to fix it. The neighbors was loud, and at a very busy road si you hear all the partying from nearby restaurant and traffic horns offten. Other than that it is a cute place. Would recommend to ask if bed is made to hold two(i had a queen metal frame bed).

Partner

10/10

Exceptional

08 Mar 2026

Emma

Our stay was great! Everything was very walkable! We did not rent a car while we were in San Juan, so staying with Otium gave us the opportunity to be close to everything. We were 2 blocks from the beach (2-5 min walk). Ashford Avenue is very lively and there were so many things to do! The food in that area is great. From Italian to traditional Puerto Rican cuisine, Ashford Ave had it all. I felt the apartment space was perfect for our stay. The host provided us with beach towels and chairs so we didn’t have to rent on the beach! I felt the building itself was very safe, we needed codes to get into the front door of the building and our own room. The only downside to our stay was that it’s located right near Ashford Avenue, which is a busy area, so at nighttime you could hear the traffic from the streets. Even though that’s uncontrollable, it still took some getting used to. Overall, I had a great stay and would book there again.

Partner

2/10

Poor

03 Mar 2026

Mary

My sisters and I were disappointed in the place we rented at Condado by Otium. The windows were blocked so we felt like we were in a dark basement. The shower had a frustratingly weak water flow. The place was uncomfortable, not like the pictures shown.

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Brandy

The rooms were decent, not a lot of hanging space or space in general in one. One of the rooms had only a small table in the corner, not even next to the bed. The hanging unit was nice but had a long dress that I just kept packed because there was no where to hang it. Also, the parking is very limited, there’s only 5-6 spots in front of the building. If you happen to not get a spot, then I was advised that a couple blocks away, there’s paid public parking. So we went back to the room early and ubered some nights to have a spot and avoid paying for parking. Lastly, the internet worked the first night we were there, after that, no internet. I sent messages and was advised to reset but it never worked and received a message that said maintenance would be notified.

Family

10/10

Exceptional

03 Feb 2026

Harold

The unit was clean, cool and comfy. It's at the heart of Condado where almost every basic thing you need to get is just walking distance. The internet was slow with many interruptions, though. Our last night, the whole area didn't have power and there was no generator. A bit of a scare coz our phones were running out of juices. But the lights return on time around midnight just enough time to charge all our phones and electronic gadgets. Response to customer service call was quick but not all issues were addressed probably beyond their control. So yeah! we would love to return here!

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Christopher

Great Stay. Will use again

Leisure Self

2/10

Poor

25 Jan 2026

Joe

Nothing looked like the images

10/10

Exceptional

16 Jan 2026

Joe

Nice room; nice neighborhood.

Leisure Partner

4/10

Poor

13 Jan 2026

Jessica

The property doesn't look the same as shown in the photos.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Jenie

Great service

Leisure Self

10/10

Exceptional

03 Jan 2026

Linette

Great location
Clean close to restaurants and bar
Safe for a solo travel

Leisure Self

4/10

Poor

19 Dec 2025

Ivan

Code for entrance was wrong
TV control did not work

Leisure

10/10

Exceptional

18 Dec 2025

Monserrate

It was a great place to stay. Nice and quiet. Easy to communicate with and always so helpful!

Leisure Family

8/10

Excellent

14 Dec 2025

Nilsa

Entrance to apartment could improve.

Leisure Family

10/10

Exceptional

04 Aug 2025

Jose

One of the best affordable property rentals that you can rent for on the beach and have a blast mind you they have a miniature basketball court gaming room with an arcade and arcades in it. It’s amazing thank you so much.

Leisure Self

6/10

Pleasant

15 Jul 2025

Rosa

I would put 5 stars but it’s not exactly like the picture but the place is in a good area.

Leisure Friends

10/10

Exceptional

11 Jul 2025

Alexia

I loved staying at Condado by Otium! The property was maintained well, it was right up the street from the beach, and a laundromat is right next door! A 10/10 experience

Leisure Family

10/10

Exceptional

11 Jun 2025

Jose

Loved it

Leisure Family

2/10

Poor

07 Apr 2025

Stephanie

Unlocked adjoining door & dirty unit

Upon arrival, we noticed that the area was poorly lit. It took us a while to get into the property. We had to communicate for 20 minutes with the property manager. Finally got into the unit. There was no bedding on either bed, or towels But there was dirtyv bedding/ towels from the previous tenant in the hallway. Also, trash from the previous tenant was still in the room. It took.
A day for them to get us linens as well as the towels which were supposed to be included.vWe ended up buying our own. Also one of the bedroom's air conditioners was not working and no one came to fix it till day three. Communication was very poor, & i didn't feel heard. The biggest problem was that there was a connecting door that was left unlocked. We didn't know what the door led to, we opened it to find a ypung woman, scared & in a towel. It was unacceptable. We felt horrible and apologized.

Friends_and_family Family

6/10

Pleasant

27 Feb 2025

Sophia

this was a decent place and i am not picky but i was not warned of how noisy it is at night. we were the first door when you come in and there is barely a hallway to get to the room. we could hear everything outside the door and the windows. it sounded like the windows were opened the whole time. the place was clean and had all of the necessities. the windows also are just blurred and can’t actually see out of them. the wifi only worked the first day so keep that in mind. we didn’t have any table, but it was similar to a studio apartment so it probably wouldn’t be able to fit but none of the pictures online showed rooms without the kitchen table so we were surprised. overall i would rate it a 3 as the location was good and safe. 5 min walk from beach access.

Leisure Friends

4/10

Poor

19 Feb 2025

Luigi

It was a building next to a dry cleaners that looked in poor condition. The noise from the dry cleaners in the morning woke me up. At first I thought it was construction. Next, little bugs appeared in the bathroom sink and in the kitchen. The first evening we noticed mold on the ceiling, we wanted to leave the place immediately but could not get our expensive amount back. We needed towels, after the second day. Anything extra, we had to pay for it. We booked for four days! No one to speak to but a person hired through Optium. The floor and walls were scratched and in poor condition. We definitely didn’t get what we paid for. Almost forgot there were streaks and water marks on the blue walls. There was no closet or any bureau where I could hang my clothes. We lived out of our suitcases.
On a positive note can say that our refrigerator worked and our air conditioning worked well.

Partner

8/10

Excellent

16 Feb 2025

Dawn

Convenient location to beach access, restaraunts, shopping, Walgreens, super max market and close to airport as well a cruise ship ports. Stayed for 4 nights and did have a main water pipe break the first night, but was fixed the next day. Wifi didn't work until last 2 days of stay, but would deleting stay again due to the convenience of everything around it. It is located in town so it's quite noisy, but i think you'll get that in allot of places unless they're insulated better.

Leisure Family

2/10

Poor

16 Feb 2025

Verified traveler

Don’t bother

Fees upon fees and when you think it’s over, there’s another one. Don’t bother asking for anything during your stay they won’t send anyone to help. And when it’s time for checkout, they ask for more money.

Our room leaked from 4 different places when it rained overnight and there were puddles on the floor when we woke up.

Partner

2/10

Poor

14 Feb 2025

Eric

Arrived at unit late on checkin day and the front door was unlocked. When we entered, it was obvious someone had stayed in the unit. Trash, wet towels, personal items, dirty bed, and more. I have photos. Since we had received a text from the property stating it was cleaned and ready early on check in day and with the door unlocked, it’s obviously not safe if people have access. It was disgusting. We also didn’t have hot water.

Leisure Family

8/10

Excellent

25 Jan 2025

Deyby

Is a wonderful location at condado you can find everything on walking distance. Beach, restaurants, bars, stores and transportation.
The rooms were very nice and clean always ac in the building. Only thing was dirty and abandoned was the terrace and the patio.
The first 2 days of my stay I had no water on my apartment for the second night I ask them to please lend me a bathroom in another room and they did so I can take a shower and finally the move me to a room were the water was working properly.
How ever people was friendly enough to pick up the pone all the time even though they couldn’t do much my first 2 days. After my 3rd day I was extremely happy.

Leisure Family

8/10

Excellent

14 Dec 2024

Verified traveler

Good for price

Good for the price, but no hot water at the time.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2024

Carmen

Located in the heart of Condado… just steps away from the beach and world class restaurants. Walkable and if in need of transportation, plenty of cabs and Ubers available.

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Carmen

Great place, noisy but expected. Location is perfect!

Leisure Family

10/10

Exceptional

21 Nov 2024

Betzaida

Great location,

Leisure

4/10

Poor

01 Nov 2024

Eduardo

Poor conditions.

Business Self

4/10

Poor

05 Oct 2024

Juan E

never use again

the entrace is terreble, like a poor village
other guests do not take care about parking area.
parking is not formaly a space for park a car

Friends_and_family Family

10/10

Exceptional

02 Oct 2024

Gisselle

I loved it stayed here for the weekend

8/10

Excellent

01 Oct 2024

Steve

Overall it was a great stay, however the listing mentioned two queen beds. I brought that to the attention of the staff but it was dismissed multiple times, instead of two rooms with two queen beds it was two rooms one queen bed and bunk bed in the other room. Pictures showed what should have been a basic living room vs just an entry way with a table. Kitchen with hot plate, fridge and some basic items included was nice. Parking was easy, right off Condado. Entry way from street to the unit was a bit interesting with construction materials on both sides, didn't bother me just thought a better presentation. Still an excellent value, but going into it would have been nice. After the fact they mention rules such as no guests, didn't seem to be an issue anyways.

Business_and_leisure Friends

10/10

Exceptional

29 Sep 2024

Ernesto

Perfect location, friendly and efficient team,

Leisure Friends

8/10

Excellent

21 Sep 2024

Telleyah

Pros:
-The unit has what you needed for a comfortable stay.
-Good air conditioning.
-Nice area, it is close to the beach and a lot of popular spots.
-Property manager was polite.
Cons:
-Shower pressure is pretty weak, it gets the job done but it is not the most enjoyable shower.
- Parking is very limited.
- The unit is decent but the lighting in the pictures does make it seem a little nicer than it is in person but it was still a comfortable stay just not as updated as the pictures show.

Leisure Partner

10/10

Exceptional

15 Sep 2024

María Eugenia

Good area

Leisure

8/10

Excellent

14 Sep 2024

JAIME

SALUDOS, LA UNICA QUEJA QUE TENGO ES QUE NO HAY NADIE QUE TE RECIBA, NADIE QUE TE PUEDA ORIENTAR, SE DESIA QUE TODO ES POR INTERNET, LA PERSONA QUE LLAMAS SOLO HABLA INGLES Y ENTONCES NO HAY NADA DE BUENA COMUNICACION, DEBERIAN TENER UN PERSONAL PARA QUE TE RECIBA FUE MUY MOLESTO E INCOMODO, LUEGO TODO LO DEMAS EXCELENTE.

Leisure Partner

8/10

Excellent

08 Sep 2024

Lincoln

It was adequate and clean. Missing a closet and would have preferred the TV in the bedroom of the suite. Next time I would get the studio instead.
Also, all management is done remotely. There's no one on the premises to meet for check-in or any request. It would've been easier to check in if I would've known that.

Business_and_leisure Self

10/10

Exceptional

03 Sep 2024

Alexander

Great place and very clean. Parking was easy to find on the side of road.
All near. Just 2 minutes to Condado beach. Beach is excellent. Everything in near walking distance: Starbucks, Walgreens, restaurants, bars, parks, Cigar louges, ice cream shops, etc.

Leisure Partner

8/10

Excellent

26 Aug 2024

Jessica

I liked that they had the option for early check-in and late check-out (for an additional fee). It is also within walking distance to a Walgreens for any last minute needs and also has many cafe/dining options nearby.

What I did not like was the noise level. The property is located directly next to a bar/restaurant with outdoor seating and my room was street-facing. At night, the crowds would get rowdier and on a few occasions, they had karaoke, so needless to say I had difficulty sleeping.

Leisure Self

6/10

Pleasant

21 Jul 2024

Logan

Overall, our stay here was good. It was a good amount of space for me and my girlfriend and having a kitchenette was really nice for the occasional cooking. The biggest issue was the noise. You hear EVERYTHING in this property; whether it's other people staying there, noises from the streets, traffic, or workers next door... you hear it all. My other smaller issue with the property was the shower. The water pressure in the shower is terrible and was definitely not enjoyable. We also found the occasional bug in the property. Other than that, was a pretty nice stay.

Leisure Partner

8/10

Excellent

19 Jul 2024

Bryant

That the tv wasn’t on either bedroom or 50 inches like the description said. Still a nice stay and a convenient location though!

Leisure Partner

2/10

Poor

15 Jul 2024

Tiffany

Our stay was extremely unpleasant due to several issues. The advertisement did not accurately represent the place, and the host refused to let us cancel shortly after booking. They only sent the correct advertisement later on. The smell of cat urine, outdated facilities, and an unsafe alley added to our negative experience. Moreover, the host's rudeness worsened the situation. The host never offered an alternative place or a refund, even though it was clear that what was advertised did not match what we received. After showing Expedia the pictures and them attempting to get a waiver for a refund, we received a partial refund through their platform, not directly from the host. Later, we found out that new guests had experienced the same issues, and they were also disgusted. I strongly advised not booking this place.

Leisure Friends

10/10

Exceptional

14 Jul 2024

Abigail

Spend 6 nights at this property with my son and husband and enjoyed our stay. Very well kept property and super clean. Will be coming back soon.