Name: Condado Ocean Club
Address: 1045 Ashford Avenue, San Juan, 00907, PR

10/10

Exceptional

29 Jul 2026

Joel

Be prepared to enjoy

10/10

Exceptional

28 Jul 2026

Kelly

Loved it

8/10

Excellent

28 Jul 2026

Danielle

Overall, pretty good. They tried their best to provide top-notch service. The food was a bit pricey without much flavor. Would recommend exploring local options, if you’re a foodie. Loved the adults-only and our room view!!

10/10

Exceptional

28 Jul 2026

Philipose

Very clean facility with excellent dinning. Across the street from night kayak in the lagoon, walking distance to public beach if the surf on the property is a little rough for your preference. Very quiet too.

10/10

Exceptional

28 Jul 2026

Griselda

This place was great, walking distance from everything, especially restaurants,

10/10

Exceptional

27 Jul 2026

Sahyli

Nice staff, everything was clean. Beautiful outdoor pool.

8/10

Excellent

27 Jul 2026

Israel Ortiz

I was on the 10th floor city view stunning view specially at night staff was very nice but no microwave or fridge just had a mini bar that was very expensive.I rented a car valet was expensive but other than that everything was beautiful and well maintained pool was kind of skinny but very nice specially viewing the ocean.

8/10

Excellent

27 Jul 2026

Alexandria

The bathroom was smaller than expected and there was an unpleasant smell in the hallway. Overall, it was OK.

2/10

Poor

24 Jul 2026

Tanisha

My experience staying at this property was horrible. The hotel has very limited amenities, staff is rude. I don't eat gluten and the hotel could not even arrange a simple gf meal for me. Overall my experience was bad

10/10

Exceptional

24 Jul 2026

John

Clean and attentive to your needs also quiet and convenient.

8/10

Excellent

23 Jul 2026

kenneth

Overall it was nice, steps from the beach private beach

10/10

Exceptional

22 Jul 2026

Nichole

The staff was pleasant

10/10

Exceptional

21 Jul 2026

Carlos

Great place.

Partner

10/10

Exceptional

16 Jul 2026

JINA

Real good location.
Clean property.
Nice staffs.
Willing to go back.

Friends

10/10

Exceptional

16 Jul 2026

Maria

Great location, friendly staff, over all we had a great stay!

Friends

6/10

Pleasant

16 Jul 2026

Andrea

This hotel is beautifully maintained. The rooms are clean housekeeping was very attentive. The front desk staff was great and helpful. The only review that I have is I was surprised that I was charged a daily resort fee, there are no refrigerators in the rooms. There is an ice machine, so that was nice. We were not allowed to bring our own drinks or snacks by the pool. We were overcharged at the pool bar several times, so just be cautious and look at your itemized bill. Other than that it was a wonderful stay in San Juan.

Friends

6/10

Pleasant

12 Jul 2026

Lycher

This place was absolutely beautiful! The beds were extremely comfortable and the rooms were super clean! The customer service was unexpectedly trash, the bartenders weren’t upbeat and nice. They were dry and miserable it gave off that they were sick of working there. The drinks were $17 and taste like water! For the amount of money being spent here they can at least offer a happy hour smh. I hope that in the future they can implement a nice happy hour with better music being played! People come to Puerto Rico to emerge themselves in the culture! There’s no reason why we”re listening to techno music at the pool. Ima o sick of these hotels trying to cater to a different demographic it’s so annoying. Would I stay here again NO.

Partner

10/10

Exceptional

11 Jul 2026

Bopreang

The cleanliness and friendly staff!

Partner

10/10

Exceptional

10 Jul 2026

Brooke Monserrate

The staff was friendly. In a central location and close to Viejo San Juan. Would stay again! Love that it’s adult only with an infinity pool and outdoor bar

Friends

10/10

Exceptional

10 Jul 2026

Suzanne

Enjoyed our trip here! Great location and amenities

Partner

10/10

Exceptional

08 Jul 2026

Brenda Villanueva

The staff was excellent the room very clean. They were quick to bring up extra towels. Loved the pool deck. Also went to the gym a couple of times and it was enough to get a good workout in. I would definitely come back.

Self

8/10

Excellent

07 Jul 2026

martin junior

good stay

Friends

10/10

Exceptional

04 Jul 2026

Kendy

The staff was friendly and attentive. Room was clean. I’m very greatfull with the girls who decorated the room to surprise was my wife on our anniversary. The restaurant, “Social” was excellent, food was very good as well as the service.

Partner

10/10

Exceptional

02 Jul 2026

Erika

Polite staff and very clean hotel.

Partner

8/10

Excellent

02 Jul 2026

Remington

Nice property! Room had great ocean view!

Partner

10/10

Exceptional

01 Jul 2026

Teqiera

Room was clean. Had a great view! The staff was extremely nice and helpful. The pool was the highlight of my stay there from the view to the location and the built.

Partner

10/10

Exceptional

30 Jun 2026

Tamara

Beautiful modern design, and staff who try hard to please! Great Adults Only location with beach access and walkable area. Can’t miss with either an Ocean view room or Bayside view (liked better because of the lights at night) Dine at the hotel restaurant for an Oceanfront view day or night. There was a fun pool party one night around the chic infinity pool! Great stay, would recommend highly!

Partner

10/10

Exceptional

28 Jun 2026

Sydnie

Staff were so kind, everything was very clean & beautifully presented

Self

10/10

Exceptional

26 Jun 2026

Victor

Place was amazing , would definitely recommend to family and friends

Partner

10/10

Exceptional

26 Jun 2026

anitra

Our stay was carefree and effortless. The room was clean. The staff were courteous and the pool area was relaxing. Because we booked through a third party, we weren't aware of the resort fee amount. It was more affordable than other resort fees however ask up front.

We were charged for using the mini fridge by accident however they corrected the mistake expeditiously. I will definitely stay again in the future.

Partner

10/10

Exceptional

25 Jun 2026

Ashley

Such a wonderful place to stay! We celebrated our anniversary here and it was amazing. The staff was friendly and genuine. The Social has great food and atmosphere. Jan, our server, went above and beyond and made our anniversary dinner very special. Would definitely recommend.

Partner

8/10

Excellent

21 Jun 2026

Lisa

The pool tile is absolutely horrible and very dangerous when wet!!! tile does not work for an area that will continuously be wet & have people drinking & spilling drinks ..I am very surprised I did not see anyone go down and crack their heads. Way too dangerous!!!!

Friends

10/10

Exceptional

21 Jun 2026

Chukwuezugo

Clean room

Partner

4/10

Poor

16 Jun 2026

David

This is not that amazing of a hotel. To me, it’s rather average. My air conditioner would not work right on two of the four nights I was there and maintenance. Did a poor job of working with it. It was so bad that I couldn’t sleep due to the warmth for two nights. Management handled very poorly. They actually argued with me about whether or not someone was at the front desk at the hour that I needed help. Also, the pool area did not have enough chairs for the number of guests that wanted to use the pool area. The beach is rocky and not suitable for swimming although this is probably disclosed so not a big deal there. The location is pretty good.

Self

10/10

Exceptional

14 Jun 2026

Catherine

Celebrated my honeymoon here. I am planning on celebrating my one year anniversary at the same place. Wonderful staff and very clean resort.

Partner

10/10

Exceptional

14 Jun 2026

Carlos Alfredo

Beautiful place nice staff

Partner

8/10

Excellent

13 Jun 2026

Tiffany

Enjoyed the bar

Partner

6/10

Pleasant

13 Jun 2026

Angel

It look nice and it was nice drinks but it was roaches in my room all they offered was a $50 breakfast credit and I requested for a refund they took the credit back and offered to take 2days of resort fee

Partner

6/10

Pleasant

12 Jun 2026

Candice

Upgraded to ocean view. Food was left my our door multiple times. Front desk staff was told multiple times before it was removed on 3 separate occasions. Room was nice.

Partner

10/10

Exceptional

09 Jun 2026

Whitney

Very clean rooms with nice view! Bed was comfortable and the restaurant there has delicious food! Would stay again!

Partner

2/10

Poor

09 Jun 2026

Melanie Elizabeth

I had two rooms one had termites and the hotel tried to say that they were AntsiWwl when an employee told me that they were termites. The linen had stains on them and the washcloths and towels had stains on themfor the price of this motel. It is not worth it. I think they pay TikTokers to advertise online these beautiful worlds, which is false advertisement.

10/10

Exceptional

08 Jun 2026

Laurence

I absolutely LOVED this hotel and plan on staying here again! Had the most alluring view of the ocean from my beautiful spacious well decorated room!

Self

10/10

Exceptional

08 Jun 2026

Fawn

Sitting on the plane headed home reflecting on our stay at Condado Ocean Club, I can honestly say we had an amazing time.
We've been together 22 years, and this was our first adults-only hotel experience. We may have spoiled ourselves. Lol Will probably have a hard time returning to the \"Young and Restless\" atmosphere of traditional resort life. The peaceful, grown-folks vibe was exactly what we needed.
Check-in and out were easy, and the staff immediately offered recommendations for local food, lounges, restaurants, and convenience stores.
The room was everything the website promised and more. Nice walk-in shower, clean linens, and I repeat: THEY HAVE THE WHITEST SHEETS. Iykyk
The bed was comfortable, the pillows gave Saturday morning vibes every day, and the ocean view had me taking pictures every morning.
The pool was beautiful, the service was excellent, and whew... the drinks understood the assignment.
What stood out most was the staff. As a #TravelingBlackWife, safety and comfort for my husband and me are always top of mind because people can be weird and mean. We felt none of that.
#NoRespectNo$$$
Every interaction was kind and welcoming. We felt comfortable the entire trip. The location was walkable, which was important because of my mobility issues, and the noise level was never a problem.
For us, the value was absolutely worth it.
Would we return?
ABSOdangLOUTLY. Thank you, Condado Ocean Club, for the reset we both needed.Walk to the beach and get the fresh 🍍.

Partner

8/10

Excellent

08 Jun 2026

Caitlyn

Staff was super nice. Rooms could use updating. The restaurants were overpriced but food was pretty good.

Partner

4/10

Poor

08 Jun 2026

Tonya

Upon check-in, our group was told that the resort fee included breakfast valued at $45 per day. Unfortunately, that turned out not to be true, which was very disappointing.

My concerns continued throughout the stay. On the first day, a housekeeper attempted to enter my room despite my \"Do Not Disturb\" sign being displayed. When I came to the door, she apologized and left.

Later in the stay, after spending the day at the pool, I returned to my room and found that my key card no longer worked. I had to go to the front desk to have it reprogrammed. When I returned to the room, I discovered that the TV settings had been altered, indicating that someone had entered my room while the \"Do Not Disturb\" sign was on the door.

I went back to the front desk to ask what had happened. The employee told me I would need to speak with a manager. The first manager explained that maintenance had entered the room to update the TV. I asked why no one had contacted me beforehand so I could be present. He said he had just arrived and needed to investigate further.

When I returned later, another manager told me that maintenance had performed software updates and that a notification had been sent to me through WhatsApp. However, I was never informed that WhatsApp would be used for hotel communications, and I do not even have WhatsApp installed. I showed the manager the only message I had received, which was a check-in message sent days earlier. NOT ON WHATSAPP!

Family

6/10

Pleasant

07 Jun 2026

Keirra

My first run was bad, sink clogged up. Light fixture fell apart..
My second run was better with ocean view..
Too many rules for an all adult hotel
But overall. It was nice
Breakfast could've been better
With more no Pork options

Partner

10/10

Exceptional

04 Jun 2026

Christopher Franklin

Great overall experience would definitely book my stay here again.

Partner

10/10

Exceptional

04 Jun 2026

Amber

I’m not sure where the bad reviews are coming from but this was not my first experience. The staff were incredibly friendly, room and view were great !

Friends

10/10

Exceptional

03 Jun 2026

Arturo Vega

Very clean which is the most important thing to me!!

Partner

8/10

Excellent

03 Jun 2026

Carlese

My only issue was that my tv did not work the whole entire trip, we asked for someone to help they said they would send someone they did but it still did not work..
the pool bar closes at 6pm which I think is crazy because the pool is open until about 11pm-12am. Other than that I loved this hotel and I would 100% recommend this to anyone!!

Partner

6/10

Pleasant

03 Jun 2026

Benjamin

The hotel itself is beautiful, and the staff were always friendly, attentive, and professional. The property offers stunning views and a relaxing atmosphere.

However, because of its tourist-heavy location, the prices are extremely expensive. The hotel also has strict policies against bringing in outside food or drinks, which seems designed to encourage guests to purchase everything on-site. Unfortunately, the food and beverages did not justify the high prices.

I would also advise guests to pay close attention to their pool bar tabs. I noticed inconsistencies in drink pricing, and it left me feeling concerned that prices may not always be applied consistently, especially when guests are enjoying themselves and may not be paying close attention.

One thing to be aware of is that while the ocean views are beautiful, the beach itself is not really usable due to dangerous conditions.

Overall, the hotel has excellent staff, gorgeous scenery, and a beautiful property, but the excessive pricing and beverage concerns took away from the experience.

Partner

10/10

Exceptional

03 Jun 2026

Serena

Great calm place

6/10

Pleasant

02 Jun 2026

Taylor B

The stay itself was very nice, but after housekeeping came through our room, some of our clothes went missing and were never found. We spoke with multiple employees over several days and received different answers each time, with no real resolution or effort to make the situation right. Customer service and communication could definitely be improved.

Friends

8/10

Excellent

02 Jun 2026

Reikoa

Pool was small, didn’t see a hot tub. Not a lot of space in pool area to sit

Family

10/10

Exceptional

02 Jun 2026

Beline

Had an amazing time, everyone was so nice and helpful, stayed on the lagoon side and the view of the city at night was absolutely beautiful. Also had a friend on the ocean side and the view during the day was insane so can’t go wrong with whatever room you choose! Couldn’t ask for a better stay.

Friends

10/10

Exceptional

02 Jun 2026

Robert J

Property is in the heart of Condado. Views from hotel rooms were awesome and rooms were big and comfortable.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Donald

Super clean hotel! Great location! Staff were so helpful and so friendly! Would definitely be coming back!

Family

10/10

Exceptional

29 May 2026

Erika Marie

Beds were comfortable

Friends

6/10

Pleasant

28 May 2026

Sonia

L'hôtel ne concorde pas avec la description. Pas de lounge près de la réception, piscine très petite, bruyante et bondée, restaurant pas très propre avec chaises de plastiques défraichies. La chambre avec vue sur l'océan était magnifique. Je ne qualifierais pas cet hôtel de \"boutique\", c'est un party club pour jeunes. Je ne recommande pas du tout pour quelqu'un qui veut la tranquillité. Le personnel a été très serviable pour m'aider à annuler le restant du séjour pour aller ailleur.

Partner

8/10

Excellent

27 May 2026

DaNaysia

Beautiful property

Partner

10/10

Exceptional

24 May 2026

Julissa

This property was amazing and the staff very professional. The bartender Juan was the nicest best bartender ever. Will return

Family

6/10

Pleasant

23 May 2026

Felicita

The breakfast was good but extremely expensive. The room was nice, but air vents disgusting. staff for very nice and accommodating.

Partner

6/10

Pleasant

21 May 2026

Tasha

Location was great. It’s a nice little boutique hotel with a classy feel. Food was good. Pool was nice. Beach felt like our own little private beach. Hotel staff was great. Very friendly and accommodating. The lower review is for a few things — all related to issues with room access. 1: the door handle for my bathroom was loose and I got locked in the bathroom of my hotel room. Maintenance did respond quickly and got me out quickly. 2) the battery for my room died and I couldn’t get access to my room. I was left waiting in the hallway for over 20 min (being told someone was coming right up in just a few minutes) and by the time I was able to get in and change, it was too late for me to gain access to the beach from the hotel. 3) the hotel was great and accommodated my late check out request for 12:30p. However, when I went back to my room just after 12, my key card no longer worked. If maintenance hadn’t been on the floor already, who knows how I would have had to wait potentially making the time right to get to the airport. 4) I was told I would be emailed my receipt but still have not received anything 8 hours later. 5) the view of the bay from my room window was beautiful. That’s the upgrade I paid for. However, with the bed on the chosen side of the wall, it left me looking at another building and completely missing the stunning view. Had the beds been on the opposite wall, I could have been waking to a beautiful bay view. Seems a waste and poor planning.

10/10

Exceptional

18 May 2026

Brittany

Good location, fun pool bar , nice beach, beautiful room.

Partner

8/10

Excellent

17 May 2026

Tanleigh

Beautiful views and a good location! The staff was very friendly and every person we interacted with was great! The restaurant was delicious!! Snorkeling and restaurants walking distance. We had an accessible room for some reason and when we showered the whole bathroom floor would be soaking wet so we would slip around which was annoying. Our door was broken and very hard to open and close. I felt bad for the other guests when I had to leave early for an excursion because my door was so loud when trying to shove closed. Also there is not a hot tub which was disappointing. But I should have read about the property better. Overall with the staff, location and on site dining I would recommend. Just pick your room carefully or switch if they are not full.

Partner

10/10

Exceptional

16 May 2026

Jose

This was my 3rd visit…Yes, I would return.
For the most part,
Everyone is so nice and professional with the exception of the gentleman working the front desk Tuesday, 5/12/26.
My brother was coming to visit me from the other side of the island and out of courtesy I asked if he could shower in my room because it would have been ridiculous if he had to go back home to come back after for the evening, after a day at the beach.
This guy was so arrogant and started giving a whole explanation of why not.
Needless to say… I stayed that evening but went someplace else for an extra day.
That establishment/hotel took me in with open arms… I paid whatever extra fees and my brother came back and we were able to enjoy the amenities and left with a pleasant experience.

Self

10/10

Exceptional

15 May 2026

Rosarito

Our stay at this beautiful waterfront hotel was absolutely wonderful. The property was clean, cozy, and very welcoming from the moment we arrived. The check-in process was smooth and effortless.
And the room… absolutely stunning! The ocean view was breathtaking, the bed and sheets were incredibly comfortable, and everything was spotless with a fresh, pleasant scent throughout the room.
The location is another huge plus — walking distance to many great spots, restaurants, and attractions. The bar also deserves a mention for its delicious cocktails and relaxing atmosphere.
The only negative comment would be that the shower hose was broken, which could use some attention. Other than that, everything was excellent.
Highly recommended for anyone looking for a comfortable and enjoyable waterfront stay!

10/10

Exceptional

15 May 2026

Aisha

Loved the room and ocean view very nice and was quiet hotel and good breakfast the location was great walking distance to a lot

Family

10/10

Exceptional

14 May 2026

KAREN

The staff here were exceptional! So sweet and helpful. Had a few issues with the room but the staff made everything very forgettable and addressed it quickly. I would definitely stay here again.

Partner

10/10

Exceptional

13 May 2026

isai

Really good hotel its very nice and great views dosent break the bank either

Self

10/10

Exceptional

13 May 2026

Amy

Staff were very helpful. Room was clean. Location of hotel was close to several restaurants. Beach at hotel is rocky. Definitely a no swim beach.

Family

10/10

Exceptional

11 May 2026

Brian

Get the ocean view room!!! What an amazing way to wake up each morning. Such a great view.
The pool was pretty awesome and it’s right on the beach.

Partner

10/10

Exceptional

07 May 2026

aiman

Geat

Partner

10/10

Exceptional

07 May 2026

Wayne

Clean rooms and amazing staff

Partner

10/10

Exceptional

06 May 2026

Taryn

Amazing pool area and views. Clean and comfortable rooms.

Partner

10/10

Exceptional

04 May 2026

Ihosvany

Amazing stay, the service was outstanding!! Highly recommended if you want to be close to Old San Juan. The room was so clean and the ocean view was the best thing in the hotel.

Partner

10/10

Exceptional

02 May 2026

Nicole

Update furniture outside near the pool. Chairs were a little dirty

Friends

10/10

Exceptional

28 Apr 2026

Keely

Everything was super clean and the staff very helpful and friendly. Wonderful food and views! We had a great time!

Friends

8/10

Excellent

27 Apr 2026

Susan

We enjoyed our stay however the Sunday we got there they had allowed a lot of outsiders in so there were no chairs or room - the middle of the week it was quiet and nice - the biggest complaint was housekeeping- they didn’t really clean and by the end of the week the floors were disgusting. A couple of days they didn’t leave enough towels - the rest of the staff was wonderful and sweet

Partner

10/10

Exceptional

26 Apr 2026

Brandon

Great premium experience. While it is pricey, when you see the ocean view you'll understand that every penny is worth it! Staff are fantastic and engaging. Please make sure you tip them well they do a lot to make sure your experience is paradise. Overall a fantastic experience!

Friends

4/10

Poor

26 Apr 2026

Bryan P

I would not recommend and we will not return.

Overpriced for what you get. I would not come back.

Front desk staff is just ok. Their advertised breakfast for 2 is not accurate, as they give you a 45 dollar allowance ( which you basically have prepaid anyways) towards their expensive breakfast.

Food is good, even though they don't always have whats on the menu actually available.

In room storage is minimal, two medium sized drawers and 5 hangers...

Pool is small, amount of lounge chairs for guests is not enough. Bathrooms by the pool are not very well mantained, dont always have handsoap etc...

The beach is tiny, rocky and its not recommended to swim in the ocean, so if you are looking for beach front property this one missed the mark, you can see the ocean but not really go on a beach walk let alone dip in the water.

One thing that was remarkably great was houskeeping. They were great at keeping the rooms and the hotel neat and tidy.

We will be back to PR for sure, but not back to this hotel.

Partner

10/10

Exceptional

25 Apr 2026

Erika

We really loved the location of this hotel. It was close to everything we wanted to do. The hotel was nice and so was the staff. We enjoyed our stay.

Friends

10/10

Exceptional

25 Apr 2026

mawande

The property had a beautiful location and a relaxing atmosphere. We really enjoyed our stay and had a great time. The surroundings were peaceful, and it was a wonderful place to unwind. Overall, a pleasant experience and we would happily stay again.

10/10

Exceptional

23 Apr 2026

Diana

Great location
Great staff

Partner

10/10

Exceptional

18 Apr 2026

Frances Anne

The property was very clean and well kept. Exceptional staff. Very helpful with all questions regarding local businesses.

Family

10/10

Exceptional

14 Apr 2026

Nadia

It was a wonderful experience—every detail: the staff, the food, the service, and the cleanliness. The staff was very friendly, especially those at the front desk. If we return to PR, I am absolutely certain that we will choose this beautiful hotel again.

Family

10/10

Exceptional

13 Apr 2026

JOEL

Awesome staff

Partner

6/10

Pleasant

09 Apr 2026

Eric

Only issue is that there was major construction happening in front of the hotel, blocking the entrance for cars and creating loud noises during the day. I would likely have chosen another hotel knowing this information beforehand.

Partner

6/10

Pleasant

09 Apr 2026

lori

No dining available after 10 pm On the weekend the pool area is overflowing with people on day oasses Service is slow

10/10

Exceptional

07 Apr 2026

Ian

Friendly staff and clean room

Partner

10/10

Exceptional

07 Apr 2026

Estefania

Everything was great! Location, staff and property were amazing!

10/10

Exceptional

06 Apr 2026

Susan

Above adequate

10/10

Exceptional

06 Apr 2026

Stephen

Beautiful ocean view. Excellent staff. Perfect place to stay for a weekend getaway.

Partner

2/10

Poor

06 Apr 2026

Derek

Hallways stink like sewage on each floor, no access to beach from property, room was old school, late notice regarding exterior construction, not worth the asking rates due to 1980s look, room door access reader did not work several times, which it was a delay to fix and we had to use the restroom but couldn’t due to being locked out of our room etc. First time there and WILL NOT return nor recommend. However, love Puerto Rico!!!

Friends

10/10

Exceptional

05 Apr 2026

Isela

Great location and staff was very friendly. The view is to die for and recommend staying here.

Friends

6/10

Pleasant

05 Apr 2026

Rita

No spa for massages

Partner

10/10

Exceptional

04 Apr 2026

Mia

Staff was so nice, was able to let us check in early too!!

Friends

10/10

Exceptional

02 Apr 2026

Richelle

.

Family

8/10

Excellent

31 Mar 2026

Susan

The view was gorgeous and the staff was very friendly. Dinners were great, breakfast not so much.

2/10

Poor

29 Mar 2026

Christina

Hospitality was nonexistent beyond the check in at the front desk. The kitchen and bar staff were rude and disrespectful when we ordered appetizers and drinks after our day out at the beach. There was construction the entire duration of our trip which made finding rides a bit challenging. I had to overhear several fights that happened in my hallway. As a single female traveler, I prioritize my safety and do not mind paying extra for a resort type of stay, this was not it. I had a nice vacation, but will not be staying here. I would not recommend, especially if you’re looking for a resort or traveling on your own.

Friends