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Don Rafa Boutique Hotel & Residences

Puerto Rico Island · Puerto Rico

601 Av. MiramarView location

9.4/10Excellent570 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.0/109.0
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Don Rafa Boutique Hotel & Residences

Located in San Juan (Santurce), Don Rafa Boutique Hotel & Residences is within a 15-minute walk of Condado Beach and Puerto Rico Convention Center. This hotel is 0. 5 mi (0. 9 km) from Sheraton Casino and 0. 7 mi (1. 1 km) from Distrito T-Mobile.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services, wedding services, and a banquet hall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Satisfy your appetite with international cuisine at Canvas, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Read more about this hotelShow less

Located in San Juan (Santurce), Don Rafa Boutique Hotel & Residences is within a 15-minute walk of Condado Beach and Puerto Rico Convention Center. This hotel is 0.5 mi (0.9 km) from Sheraton Casino and 0.7 mi (1.1 km) from Distrito T-Mobile.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Private host property Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: 18 percent of room rate
    The resort fee includes:
    • Concierge service
    • Fitness center access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls
    • WiFi access (may be limited)

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 25 per night (in/out privileges)
    • Valet parking fee: USD 25 per night
    • Pet deposit: USD 300 per stay
    • Pet fee: USD 75.00 per accommodation, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 50 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Laguna del Condado 0.5 km / 0.3 mi
Paseo Caribe 0.6 km / 0.4 mi
Conservatory of Music of Puerto Rico 0.6 km / 0.4 mi
Luis Muñoz Rivera Park 0.9 km / 0.5 mi
Casino Metro 0.9 km / 0.5 mi
Sheraton Casino 0.9 km / 0.5 mi
Condado Beach 0.9 km / 0.6 mi
Toro Verde Urban Park 1 km / 0.6 mi
Distrito T-Mobile 1.1 km / 0.7 mi
Puerto Rico Convention Center 1.1 km / 0.7 mi
Playa del Caribe Hilton 1.2 km / 0.8 mi
Fort San Jeronimo 1.2 km / 0.8 mi
Coca-Cola Music Hall 1.2 km / 0.8 mi
Pan American Pier 1.3 km / 0.8 mi
Caribbean Cinemas Metro 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fiExtra charge
  • Laundry service
  • Bellboy service
  • Lift access
  • Terrace
  • Banquet hall
  • Meeting room
  • Business centre
Show 4 more facilities & services
  • Breakfast
  • Continental breakfast
  • Snacks
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR OCEAN VIEWRoom • SUPERIOR OCEAN VIEWROO.OV-SU

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Room SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    QUADRUPLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER QUEEN BEDSUITE • PREMIER QUEEN BEDSUI.PE-QN

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    SUITE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Don Rafa Boutique Hotel & Residences

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Don Rafa Boutique Hotel & Residences

9.4
Excellent
570 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.0 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Janeice
This place is beautiful, the ambiance is top tier. Me and my husband loved it and the bed was almost better than my sleep number
10/10
Exceptional
25 Jul 2026
Vinson
Great place
10/10
Exceptional
22 Jul 2026
JANETT
The hotel room is cute and cleaned daily. The staff were excellent and easy to communicate to. The location is prime only a 10 minute walk in you’re in downtown lots of local restaurants and things to do around the hotel that are walking distance. I would stay here again.
10/10
Exceptional
21 Jul 2026
Gregg
The hotel staff were extremely helpful, pleasant, and friendly. We reserved a suite which was perfect for our family of five. The rooms were clean and spacious. We loved the location - wonderful restaurants within walking distance and the beach was only a 10 minute walk.
The downside was the size and depth of the swimming pool. It is a rooftop pool with an amazing view so it is really a minor detail unless you are truly interested in swimming.
Family
10/10
Exceptional
13 Jul 2026
Justin
Great location. Awesome and attentive staff. Beautiful suites.
Family_with_children
10/10
Exceptional
13 Jul 2026
Daisha
This place was absolutely beautiful. The staff very helpful and informative. Nice upscale hotel. Would definitely book again and recommend.
Family_with_children
10/10
Exceptional
07 Jul 2026
Michelle
We will definitely be back again! Such a beautiful boutique hotel!
Family
6/10
Pleasant
05 Jul 2026
HUMBERTO
Wasn’t what I expected for the price I paid
Partner
10/10
Exceptional
05 Jul 2026
Shannon
Unbelievable stay! Family of 5 with 2 teenagers and a grandma! We had 3 bedrooms 1.5 bath and a washing machine. Location was awesome! Walkable restaurants and grocery store! Rooftop pool was great at the end of the day! Breakfast outside in the morning included. Staff was so friendly and helpful! Can’t recommend this hotel enough! We will be back!!
8/10
Excellent
30 Jun 2026
Billy
The hotel & staff were amazing. We really enjoyed our stay. Our only complaint would be the breakfast. It didn’t have many options & some items were stale. It was mainly carbs (breads, bagels, muffins) not much to pick from.
10/10
Exceptional
30 Jun 2026
Tiffany
This hotel was amazing! From the decor + aesthetic, to location, & the staff. Everything was amazing. I love the story of the hotel, it’s an art exhibit + hotel. I’ll definitely be back to fully enjoy all the amenities like the rooftop pool & live music
Self
10/10
Exceptional
28 Jun 2026
Andreane
Our stay was just pure magic. The friendly staff, the amazing decor, the spacious appartment, the lovely terrace.... we loved everything! The location was amazing too, a short walk or uber ride away from many attractions and beaches. We'll be back for sure!
Family_with_children
10/10
Exceptional
22 Jun 2026
Ivan
We had an absolutely wonderful stay at this hotel. From the moment we arrived, the staff went above and beyond to make us feel welcome. Everyone was incredibly friendly, attentive, and always willing to help with any request or question.

The cleanliness was exceptional—every area of the hotel was spotless and impeccably maintained. The amenities were excellent and added to the overall comfort and enjoyment of our stay.

The location was perfect, making it easy to explore the surrounding area and enjoy everything nearby. One of the highlights, however, was the hotel’s spectacular décor. Every detail seemed thoughtfully designed, creating a unique and elegant atmosphere. We also loved learning about the hotel’s rich history, which added so much character and charm to the experience.

Overall, this hotel exceeded our expectations in every way. We would not hesitate to stay here again and highly recommend it to anyone looking for a memorable and comfortable stay.
Partner
10/10
Exceptional
19 Jun 2026
Shannon
Our flight home was canceled and we found this amazing hotel for the night. Wish we could have stayed longer. The room was incredible and staff extremely kind.
Partner
10/10
Exceptional
15 Jun 2026
Julie
The bartender Antonio made excellent cocktails and had good food recommendations. Staff was friendly. Very unique hotel.
Friends
10/10
Exceptional
05 Jun 2026
Juan
My only opinion is that the restaurant's prices are high, so be prepared.
Family
6/10
Pleasant
01 Jun 2026
Jacinth
This place is not a hotel , lighting is dark throughout. They have a 2 feet splash pool . I ended up with unexpected charges like I didn’t know they charge resort fees for what ???? And I was running late on checkout another $75 and I was informed if I needed more time even 10 minutes I would be charged another $75.
Family
10/10
Exceptional
31 May 2026
Damaris
El Hotel Don Rafa es un Hotel Boutique con decoraciones elegantes del 1950. Está ubicado en Miramar en San Juan Puerto Rico muy cerca de excelentes restaurantes y puntos turísticos.

El cuarto, lobby, salón social, etc están ambientados con un gusto exquisito.

Muy romántico.

Nos encantó, esperamos regresar/
Family
6/10
Pleasant
31 May 2026
Natisha
Boutique in the sense that it’s small, but service so lacking it just became a place for us to sleep and leave early each day. Rubbish check in experience, room wasn’t ready then was magically ready - we met the cleaning staff at the door to our room… Note we arrived at 4pm, (check in time) and had preadvised we’d be landing around 2.30pm so they had plenty of notice. No first time welcome/ tips / offer to help with reservations or excursions. Member of staff training at the desk was not well prepared and that definitely impacted our welcome experience.
Over our four days there, no one greeted us when we entered and exited the foyer/ reception area.
Rooftop pool area basically unserviced. We had to go to the foyer bar to order, the drinks were then brought to us at the pool after a long wait, no tray, served in beautiful glassware (despite us being IN the pool). We also then couldn’t charge the drinks to the room so had to go to back to the room to grab a card.
Piano player in the foyer on Friday evenings - playing to no one.
Breakfast - stale croissants and muffins and a few loose piece of fruit. Finally the area where this hotel is located would not be my first choice when I return to PR. Long stretches of sidewalk with little to no street lighting, homeless people and super residential so as a tourist you feel rather out of place. Nearby restaurants also close at 10pm so make your reservations early or go hungry!
Partner
10/10
Exceptional
25 May 2026
Anthony
Great staff and excellent breakfast. Ideal location.
Partner
6/10
Pleasant
17 May 2026
Jose
My stay at Don Rafa Boutique Hotel & Residences was overall good, but there were definitely some positives and negatives. The room was okay, although not quite what I expected. There was only a small loveseat and no table or convenient place to set drinks or personal items.

The service, however, was excellent throughout our stay. The staff was friendly and attentive. The rooftop restaurant was very good and is something I would definitely recommend checking out.

One downside was that the pool was closed most of the time we were there, which was disappointing. Also, the light switches in the room were oddly placed and hidden behind doors, making them difficult to find. The bathroom was very small, and the sink water pressure was very low.

Overall, it was a decent stay with excellent service and a great rooftop restaurant, but there are a few improvements that could make the experience much better.
Partner
10/10
Exceptional
15 May 2026
Domenic
We stay here often. It’s a unique design in a great location for our needs.
Partner
10/10
Exceptional
14 May 2026
Samantha
Overall great stay. 10/10
Self
10/10
Exceptional
12 May 2026
Maria Laura
Staff is amazing! Great location!
Friends
8/10
Excellent
12 May 2026
Julia
Don’t be put off by the small hotel entrance! A quirky art deco style hotel opened up from Reception. Staff are all great especially Vincent who welcomed us last on our arrival night. Breakfast choices excellent albeit in a small space - also doubled up as the ba area r- to accommodate everyone during busy periods. Added benefit of a pleasant small outdoor space with shade and plants for relaxing & also breakfast.
Our 3 bedroom residence was spacious. Furnished with sufficient sofas, chairs & a large table in open plan kitchen. Bedroom with comfortable beds, but old style air conditioning units were noisy and not useful at nights. Utensils were sparse if cooking or eating in. A kettle would be miraculously for UK visitors but so welcomed. Bathroom well stocked but more rails/hooks for towels needed.
Enjoyed fantastic steaks in the hotel restaurant one night but we struggled to find reasonable priced wines under $80 to pair.
There were some entertainments provided during our 4 nights stay - a Spanish music & dance evening which was good.
Location ok with a few nearby restaurants & bars. Convenient store a few minutes walk too. Ubers plentiful for exploring.
We enjoyed our stay but may try different room types next time if revisiting San Juan for a cruise.
Family
8/10
Excellent
03 May 2026
Patrick
The staff were very helpful for our entire stay, they exceeded our expectations in every way. I would not hesitate to go back the next time we are in San Juan.
Partner
10/10
Exceptional
02 May 2026
Kevin
Great little hotel, staff is super nice and rooms are great!
10/10
Exceptional
28 Apr 2026
Lacie
The staff, services and facilities are top notch! Beautiful building! Nicely put on continental breakfast, well kept grounds and rooms, and super friendly and helpful staff. Every day we were there was great and I would highly recommend it!
Family_with_children
10/10
Exceptional
26 Apr 2026
Veronica
Very nice hotel!! Close proximity to shops and beach
Partner
10/10
Exceptional
26 Apr 2026
suzanne
Belle endroit chic, propre et accueillant!!
Le personnel sont à l’écoute et souriant
Merci pour ce beau moment!!
Friends
10/10
Exceptional
20 Apr 2026
Melissa
The room was very clean and the staff were very knowledgeable. We asked for restaurants and excursion recommendations and they were extremely helpful. 10 acrosss the boards
10/10
Exceptional
16 Apr 2026
Whitnie
This boutique hotel was great. The staff was so helpful with giving recommendations and allowing us to change rooms after the first night. It Comes with complementary breakfast. The hotel’s style is unique and beautiful. If your room is on the Main Street side it can be noisy hence we needed to move rooms so my friend could sleep better. If you’re looking for a place not in the hustle and bustle of old San Juan or the resort hotel area then this is a great place to stay!
Friends_and_family Friends
10/10
Exceptional
13 Apr 2026
Jennifer
Absolutely a gem
Business Friends
10/10
Exceptional
10 Apr 2026
Alanis Adriana
The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay!
Partner
10/10
Exceptional
09 Apr 2026
Natalie
Great property.
Family
8/10
Excellent
09 Apr 2026
Annette
Nice hotel, staff very friendly and helpful- breakfast in the morning was very good for a free continental, rooms were spacious and clean. Restaurant charges for tap water so watch that, but food and bar was very good up there. Pool is a Sundeck and sunbathing pool only, but very nice.
Partner
10/10
Exceptional
08 Apr 2026
Alea and Doug
Clean rooms friendly accommodating staff - would love to stay again!
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Janet
Friendly and attentive staff, wonderful breakfast included, good location for exploring San Juan.
10/10
Exceptional
06 Apr 2026
Sami
Great Place
Self
10/10
Exceptional
06 Apr 2026
Katherine
It was a very nice spacious apt. Staff was lovely.
Friends_and_family Friends
10/10
Exceptional
02 Apr 2026
Marilyn
The staff are highly attentive and pleasant and the property is beautiful.
10/10
Exceptional
31 Mar 2026
Heather
awesome service and beautiful hotel
Family
10/10
Exceptional
31 Mar 2026
Diamond
Staff very helpful and welcoming. I had a beautiful experience and would love to stay again when I visit puerto rico
10/10
Exceptional
25 Mar 2026
Chad
Hotel was beautifully decorated and the staff was helpful and friendly. The suite was spacious and comfortable. Felt like more of a home than just an ordinary hotel room
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Terri
Very helpful staff, very nice hotel. Will definitely be returning.
Family
6/10
Pleasant
21 Mar 2026
Danielle
Nice boutique hotel, with a cute lobby, however the entire point of a hotel is to sleep, and our room was the opposite of sound proofed, and the AC was really struggling. We told staff about the loud noise and weren’t offered to switch rooms, just that “the live music would end in an hour.” Will stay elsewhere if we ever go back
10/10
Exceptional
20 Mar 2026
Luis
I'm selfishly hesitant to write this review due to hotel size and availability; would like the hotel to stay the same and not deteriorate from overuse. Hotel is in a great location, lobby and room decor beautiful. Atmosphere great. Mattresses not great. Hot water comes and goes. If they fix this great, but if they don't, the hotel would still be my first choice whenever I'm in PR. Love it. I'm a General Manager of a large hotel and appreciate the thought and effort taken by hotel owner and staff to make the hotel stand out in it's compset.
10/10
Exceptional
20 Mar 2026
Susan
Not close to beach but walkable to restaurants. Staff was exceptional.
Friends_and_family Friends
8/10
Excellent
19 Mar 2026
Matthew
Safe and ice maker in room nice touch.
Bathroom small. No place to put makeup on for the Mrs.
Breakfast is a nice layout.
Staff were nice. Overall a good experience
Friends_and_family Family
8/10
Excellent
10 Mar 2026
Nicholas
As is every property in Puerto Rico, its over priced. But its nice, its new, the staff is excellent but the area is just ok. The bathrooms are baths, no room...but overall its very nice. But again, room rates in PR are insane lately.
10/10
Exceptional
09 Mar 2026
LISA
Such a beautiful hotel! Room was immaculate and air conditioning was excellent. Very walkable location also.
Friends
10/10
Exceptional
08 Mar 2026
Luis Cardenas
There’s two 24/7 restaurants across the street that are amazing it was super convenient considering our flight got delayed. We felt very safe thanks to the gated door and check in process, the staff were phenomenal!
Friends
8/10
Excellent
08 Mar 2026
Kevin
Casita Miramar restaurant 2 doors down was excellent authentic PR food! Staff was great at Don Rafa! Lighting in room was terrible. Hotel was convenient to Pan America cruise terminal and Condado beach. Overall great experience.
10/10
Exceptional
08 Mar 2026
Chad
Nice place. Bathrooms a little small. Rooms clean.
Friends
10/10
Exceptional
06 Mar 2026
Cozmo
Great staff, bar and lounge are great
Rooms amazing
6/10
Pleasant
28 Feb 2026
Johnathan
One elevator, so when it breaks down stairs are only option. Water pressure is incredibly low. Master bedroom air conditioner doesn’t work as effectively, the sealing on master bedroom windows & door aren’t complete so sound and humidity enter the room easier, 2nd restroom faucet splashes due to sink and the streams not being seamless, TV only in living room and it logs you out of your streaming services constantly, boutique furniture was uncomfortable, noise really easy to hear both ways from hallway to the room, bar doesn’t have any top shelf options.
Partner
10/10
Exceptional
28 Feb 2026
Susan
Staff was extremely helpful and very accommodating.
Friends_and_family Friends
10/10
Exceptional
27 Feb 2026
Cynthia
The hotel was beautiful and a pleasant surprise. The decor was modern, the rooms were spacious and bed was extremely comfortable, I got a great nights sleep. Staff was friendly and the providing of breakfast was a plus. Plenty options for food as well, as there are restaurants in the hotel as well as walking distance. Rooftop pool and bar are an added bonus; they had great views.
Partner
10/10
Exceptional
25 Feb 2026
Sharon
What a friendly attentive staff. Room is very clean and big
Friends
10/10
Exceptional
24 Feb 2026
kathryn
Very nice place, extremely helpful staff
Self
10/10
Exceptional
23 Feb 2026
Aidar
All good! Good communication with guests! Clean room.
10/10
Exceptional
22 Feb 2026
Alexis
Excellent service and a great room! Would stay there again.
10/10
Exceptional
21 Feb 2026
Elizabeth
Beautiful!!!
Friends_and_family Friends
4/10
Poor
20 Feb 2026
Melinda
First, I was so excited for this experience since the reviews were all great for the most part. But now I'm convinced that a lot of these resorts are paying for reviews. I'm not even picky, and the level of foolishness we encountered is not acceptable. As other reviews stated, the bathrooms are tiny, tiny, and for a junior suite, that makes no sense. There is very minimal space to put your clothes in. We just left our clothes in the luggage. The so-called continental breakfast is terrible. We ended up always eating out. So keep this in mind if you're on a budget. Room service was ok, they kept leaving us with no towels, which probably meant they were short cause we heard another family complain. Dine-in options were microwaved food with sprinkled decor. The bed was so hard that we ended up getting severe backaches. The only reason I gave it 2 stars instead of 1 was the front desk communication; they are amazing. Aside from that, nothing else but just a cute spot. They have a lot of potential but drastic changes need to be made.
10/10
Exceptional
20 Feb 2026
Maryana
The hotel and rooms are beautiful, nicely decorated; the area around hotel is walkable with a few coffee spots and dining options; we were also able to walk to the beach and Uber at night to Old San Juan, which is under 10 minutes away. The hotel staff was very accommodating and able to check us in earlier, since we had a flight cancellation.
Partner
10/10
Exceptional
19 Feb 2026
victoria
Wonderful stay, very clean comfortable and spacious accommodations. I appreciated the bottled water and coffee pods daily and the breakfast! Great location.
Friends_and_family Family
8/10
Excellent
19 Feb 2026
PATRICIA
It was a nice stay.
10/10
Exceptional
18 Feb 2026
Jerome
Great, helpful and thoughtful front dest staff and bellman!
Partner
10/10
Exceptional
18 Feb 2026
Kyle
Very attentive staff to the point where it felt like a host family home stay or airbnb
Self
10/10
Exceptional
18 Feb 2026
Kimberly
I enjoyed my stay, the staff was amazing and the cleanliness of the room and overall general areas. The hotel is so pretty and comfortable.
Partner
8/10
Excellent
17 Feb 2026
Caroline
the room was very nice and the staff was quite friendly. The only issue was using our $50 room credit which was a hassle and we lost out on some of it.
Partner
10/10
Exceptional
17 Feb 2026
Paul
Front desk and valet parking/porter excellent. Hotel has a great art deco vibe and we loved the location. Close to local restaurants and easy 15-20 walk to Condado beach. Room spacious and well appointed. One niggle is not enough towel hooks in bathroom. Would definitely stay at Don Rafa again.
Leisure Partner
6/10
Pleasant
16 Feb 2026
Matthew
Don Rafa has a really cool, boutique feel from the moment you walk in. The lobby and common areas are stylish, modern, and thoughtfully designed, with a unique art-deco vibe that makes the place feel more like a design hotel than a typical stay. The breakfast area is pleasant, and overall the property looks clean and well put together.

Our room itself was just okay. It was a wheelchair-accessible room on the main floor right beside the front desk, which we hadn’t requested, and it ended up being quite loud because of the constant foot traffic and lobby noise. The elevator was also extremely slow, which made getting around the hotel a bit frustrating.

The policies felt unusually strict for a hotel in this price range. There was zero flexibility on late checkout, and early check-in costs $100 USD plus tax, which feels steep. What I found especially strange was a printed list of damage and replacement fees sitting in the drawer beside the bed, itemizing the cost of nearly everything in the room. It gave the stay a slightly uncomfortable, overly monitored feeling rather than a relaxed boutique-hotel experience.

Overall, the design and atmosphere are great, but the rigid policies, room placement, slow elevator, and fee list in the room took away from what could have been a much nicer stay.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Jon
Great hotel and location. Dinner at Canvas was amazing.
Leisure Family
10/10
Exceptional
15 Feb 2026
Michele
It was wonderful we ended up having a three bedroom suite. If you were staying for an extended time, the kitchen would have everything you need. The buffet breakfast is delicious. The staff were amazing and hopeful. It was a very convenient walk from the hotel over the bridge to \"condado\" that had a small beach. We did take an Uber to old San Juan.
Leisure Family
10/10
Exceptional
15 Feb 2026
Jennie
Room was lovely. The staff was super helpful and friendly.
Friends_and_family Family
10/10
Exceptional
14 Feb 2026
SHANNON KAY
Loved the communication via text- asking if we needed daily housekeeping, requesting more towels, notifying us of piano music in the lobby…the text communication was wonderful! The hotel was immaculate, beautifully decorated and thoughtful. Continental breakfast was nice and loved enjoying our morning coffee in the courtyard. The 3 bedroom residence was perfect so our teenagers could have their own rooms, and the large kitsch area was perfect and well stocked for nights we ordered in. Would absolutely stay again!
Leisure Family
10/10
Exceptional
11 Feb 2026
Doug
Good location, staff very accommodating and friendly, restaurant onsite excellent
10/10
Exceptional
07 Feb 2026
Dan
From the style, cleanliness, and even smell. 10/10
10/10
Exceptional
06 Feb 2026
Jackielou
Staff is extremely helpful
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Susan
Everything was perfect! Complimentary late checkout as well!
Leisure Partner
10/10
Exceptional
29 Jan 2026
Janee Michelle
The staff was very kind and helpful, the room was clean and spacious for us.
Leisure Friends
10/10
Exceptional
26 Jan 2026
Lornette
Excellent hotel
10/10
Exceptional
25 Jan 2026
Lornette
Spacious, clean room. Friends and helpful staff. Conveniently located. Highly recommend and will definitely stay here for my next visit to Puerto Rico
Self
10/10
Exceptional
24 Jan 2026
Robert
Wonderful staff! Very clean.
Partner
10/10
Exceptional
17 Jan 2026
Erik
Alicia and the Canvas staff and view were fantastic!
Leisure
10/10
Exceptional
17 Jan 2026
Kevin
Great service from entire staff. Comfortable bed and room. Bartender was awesome. She deserves a raise
Leisure Partner
10/10
Exceptional
14 Jan 2026
Marjeannette
Nice hotel!
Partner
10/10
Exceptional
09 Jan 2026
Sebastian
Beautiful hotel… charming… clean. I recommend it.
Business Self
10/10
Exceptional
09 Jan 2026
Jacqueline
Staff were quite friendly, we were able to store our luggage as we arrived early and our room was ready ahead of check in. We also were able to store our luggage after check out as well. The rooms were clean, up to date and spacious. I would recommend that they have more than 1 staff member managing check out, as efficient as she was, there is only so fast one person can move. Light sleepers should request a room away from the road noise, it did not bother me, but I am a heavy sleeper. The staff were all very welcoming and friendly throughout our stay. The hotel is located next to a number of good restaurants. Uber to old town was $5 in the morning and $15-20 back in the late afternoon.
10/10
Exceptional
08 Jan 2026
Brandon
I had a wonderful stay at this hotel. The room was exceptionally clean and well-equipped with everything I needed for a comfortable visit. Access to the property was easy and convenient, and the staff provided friendly, welcoming service throughout my stay. The amenities were beautiful and thoughtfully maintained, adding to the overall experience. Plus, the location is fantastic—close to everything you could want. Highly recommend!
Leisure Family
10/10
Exceptional
05 Jan 2026
Beks
We had to book a last minute room due to flight cancellations. The entire staff was so understanding and accommodating, they turned what started as a stressful situation into a very relaxing last night in Puerto rico. Well done!
Partner
10/10
Exceptional
05 Jan 2026
Deborah
The hotel was fantastic. The people were awesome. Can't wait to come back to San Juan and stay here again.
Leisure Partner
10/10
Exceptional
28 Dec 2025
Mary I
Very courteous and attentive staff!
10/10
Exceptional
27 Dec 2025
D.
Frontdesk personnel helpful, nice interior design, clean room
Leisure Partner
10/10
Exceptional
26 Dec 2025
Michael
Stadf was amazing
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Nancy
The staff was very courteous and the rooms were very nice and clean. We loved the close in location in Old San Juan which was close to our cruise port location. The neighborhood was safe and walkable, close to restaurants and other shops.
Partner
8/10
Excellent
23 Dec 2025
Michele
Staff excellent. Area just ok but quite noisy with bar open 24/7 opposite.
Pool area disappointing as very shallow
Leisure Partner
10/10
Exceptional
22 Dec 2025
Fonda
Lots of restaurants and shops near by! Beautiful hotel lobby, nice pool on roof top. Not too far from cruise ports. Staff was great to work with and they had a good complimentary breakfast!
10/10
Exceptional
22 Dec 2025
Domenic
Nice breakfast
Leisure Family

Location & surroundings

Don Rafa Boutique Hotel & Residences
601 Av. Miramar, San Juan, Puerto Rico

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Don Rafa Boutique Hotel & Residences

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