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Canario Boutique Hotel

Puerto Rico Island · Puerto Rico

1317 Asford AvenueView location

7.8/10Very good1,189 Reviews
Cleanliness7.6/107.6
Service8.4/108.4
Comfort7.2/107.2
Condition7.2/107.2
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Canario Boutique Hotel

Enjoy the rooftop terrace and garden at this Tuscan-style boutique hotel in San Juan. Amenities include complimentary Wi-Fi, concierge and wedding services, and a picnic area. The 25 air-conditioned rooms feature flat-screen TVs with cable, private bathrooms with showers and complimentary toiletries, safes, and ceiling fans.

The hotel is conveniently located a short drive from Condado Beach and the Pan American Pier, close to the Casino del Mar at La Concha Resort.

Read more about this hotelShow less

With a stay at Canario Boutique Hotel, you'll be centrally located in San Juan, within a 5-minute drive of Casino del Mar at La Concha Resort and Condado Beach. This hotel is 2.3 mi (3.8 km) from Pan American Pier and 2.4 mi (3.9 km) from Puerto Rico Convention Center.

Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators By ocean Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 754001
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 250 per stay
    • Pet fee: USD 25 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: USD 25.0 per night
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Antonia Quinones 0.2 km / 0.1 mi
Atlantic Beach 0.4 km / 0.2 mi
Casino del Mar at La Concha Resort 0.5 km / 0.3 mi
Parque La Ventana al Mar 0.8 km / 0.5 mi
Plaza del Mercado 0.8 km / 0.5 mi
Laguna del Condado 0.8 km / 0.5 mi
Calle Loiza 0.9 km / 0.5 mi
Caribbean Cinemas Metro 1.1 km / 0.7 mi
Museo de Arte de Puerto Rico 1.2 km / 0.7 mi
Centro de Bellas Artes Luis A. Ferre 1.3 km / 0.8 mi
Conservatory of Music of Puerto Rico 1.4 km / 0.9 mi
San Jorge Children's Hospital 1.5 km / 0.9 mi
Condado Beach 1.5 km / 0.9 mi
Playa Ocean Park 1.5 km / 0.9 mi
Pavia Santurce Hospital 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Garden
  • Terrace
  • Newspapers
  • Picnic
Show 1 more facilities & services
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Canario Boutique Hotel

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Canario Boutique Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Canario Boutique Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Canario Boutique Hotel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Canario Boutique Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Canario Boutique Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Canario Boutique Hotel

7.8
Very good
1,189 Reviews
Cleanliness
7.6 /10
Service
8.4 /10
Comfort
7.2 /10
Condition
7.2 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Marycel
Lo recomiendo al 100% el personal súper amable te recomiendan lugares súper buenos de verdad la próxima vez regresaré
6/10
Pleasant
27 Jul 2026
Carlos
Parking
10/10
Exceptional
27 Jul 2026
Araceli
The staff was amazing, Always very helpful. The room was clean and had everything needed for our stay. The air conditioning was definitely great, especially after a long hot day exploring outside. For the price and excellent location this is definitely a hotel we will recommend to our friends.
2/10
Poor
26 Jul 2026
Luciano Concepcion
The rooms are basically enough to just lay your heads down in. A two, three day tops stay for just two. Very small. No convenience for personal items to be placed. On small table, on very small refrigerator and the bathroom was too small as well. Not enough towels given for the stay. Staff was okay but not very attending.
10/10
Exceptional
26 Jul 2026
Aric W
having someone at the desk just about all the time was super helpful. The check-in went super smoothly. The rooms were very nice. They made sure that you constantly had fresh clean towels and housekeeping daily. I would definitely book here again!! also, being right by the beach and all those restaurants makes this place just about the perfect booking.
10/10
Exceptional
24 Jul 2026
Juan
Compliments to the staff!! Extremely friendly and helpful. Shot out to Betsaida!!! Such a beautiful human being ❤️❤️ Very helpful and check in was quick and smooth. The rooms were nice and clean. Spacious with very comfortable beds. Location is perfect!! Everything you need is walking distance. Will definitely be back
4/10
Poor
23 Jul 2026
Miya
I wish I would have trusted the Google reviews. Our stay was miserable from start to finish. Initial flight to PR was cancelled because of rain, I reached out to the hotel to let them know we might have to cancel & asked about the possibility of even a partial refund. The woman on the phone barked at me that it was impossible and then HUNG UP ON ME. Fast forward to when we finally arrived the following night - the hotel was locked (other guests unlocked the door for us), & no one was there to check us in, despite me giving the hotel play-by-play updates on our arrival time and the hotel confirming someone would be able to check us in. After 7 declined calls, I had to walk all the way to their sister hotel to see if anyone was there & could help check us in (they weren’t) - we ended up waiting for close to 45 minutes at 1 AM after having traveled for hours, & even then the employee who finally showed up didn’t apologize, barely said anything & was totally unwelcoming. They threw a key at us like it was an inconvenience to them. The room itself was the smallest I’ve ever seen, it only fit a full sized bed and a tv mounted to the wall. The sheets were filthy - stained with urine, blood, etc. (we went to Marshalls to purchase our own & cleaned the room ourselves). The floors and bathroom were nasty, you could tell the floor had never once been cleaned. The AC unit was also dirty. Large man at the front desk snarked at me when I asked for clean towels. STAY AWAY!
2/10
Poor
23 Jul 2026
Melania
The location is good only if you want to walk around. There's no elevator, and no one to help you with your luggage. The internet is terrible. The staff doesn't tell you they lock the doors and leave the reception area unattended for hours. They don't explain that you need a key to open the door at the time they are out. there's no security, and they don't tell you to leave your key in a basket when you leave. No one is around to help you; the reception area is practically empty. The air conditioning is incredibly noisy. The TV signal is awful. It's a disaster. My back is killing me because I didn't get any help getting my luggage down from that awful second floor. The refrigerator didn't even work. I be for 15 at 10:00 pm outside because nobody was in the reception to open the door or tell me
They give me one key to open 😞😞😞😞😩😩😭😭I don’t feel safe there
2/10
Poor
20 Jul 2026
Nazmine
First of all, let’s start off by the room looking like crap flushed the toilet and poop water was coming out of the shower drain the room smell disgusting for hours. I asked him to clean my room thoroughly or change my room. They didn’t even clean the room. It didn’t smell like no cleaning products in the bathroom. Still look the same. I had to shower with my shoes on. You can wash your feet and poop at the same time. That’s how small the bathroom was. I was there for five days nobody came to clean the room. They state there a pool on the property. There is no pool. The room floor looks like it just came out of a construction site with all the paint it on it. I had no TV till the front desk person I had no Wi-Fi. He said he was gonna call management to fix it. It was never fixed. The TV was never fixed. Just an absolute disaster. I do not booked
Friends
10/10
Exceptional
18 Jul 2026
Rosa
What an amazing stay! I originally booked at Canario Boutique Hotel, but after seeing the pool at Wind Chimes Boutique Hotel, I decided to transfer my reservation. Best decision ever! So this review is for Wind Chimes Boutique Hotel.

Wind Chimes is such a hidden gem in San Juan. It's only about a 5-minute walk to the beach and close to so many local spots, which was perfect since I was traveling with my son and my dog.

The hotel itself is small, charming, and has such a cozy, relaxing feel. I would stay here again in a heartbeat.

What really made this place special was the staff. We arrived much earlier than expected after a long day of traveling, and they did everything they could to get us into our room as soon as possible. Since I was traveling with my son, they understood how exhausted we were, and I can't tell you how much I appreciated that.

I also have to give a special shout out to Wendell. He was so kind from the moment we arrived. He helped us with our luggage, noticed we looked tired and overwhelmed, and even offered drinks to my son and water for my dog. It was such a thoughtful gesture, and exactly what we needed after a long day of traveling. It's the little things like that that leave a lasting impression.

The hospitality in Puerto Rico is truly something special, and everyone at Wind Chimes made us feel so welcome. We felt genuinely cared for from the moment we arrived until we checked out.

If you're looking for a charming boutique hotel with amazing
Family_with_children
4/10
Poor
15 Jul 2026
Pedro
Old hotel
Partner
8/10
Excellent
14 Jul 2026
William Frank Altman
No hot water but other than that it was perfect! Had to take Luke warm showers.
Self
10/10
Exceptional
13 Jul 2026
Nicholas A
Location seemed right in the middle of everything. Beach, casino, No BS burgers, Walgreens. And with the sister hotel locations, you have access to a pool, and a spa. Can't wait to go back
Family_with_children
8/10
Excellent
13 Jul 2026
Francisco
Place was beautiful and cute on the outside, interior was quaint but room service only knocked on our door once during our week long stay. Still a must try hotel and very cozy, would recommend!
Partner
10/10
Exceptional
12 Jul 2026
Maria
This is a family owned property it’s great for travelers that are looking for a place to sleep and shower because you want to be outside all day exploring the island. It’s also right next to the beach
Partner
10/10
Exceptional
12 Jul 2026
Anthony
Both receptionists I uncounted were great . Me and my brother absolutely loved it here the bed was a 10000000000/10 the best I’ve ever slept on . Other than that a great location to go for a walk with ! Made my Puerto Rico experience really unique .
Room had everything we needed for it being very simple so for people who like just a bed and a shower (fridge as well) I’d say this is for you and it also has very friendly people around.
Family
6/10
Pleasant
11 Jul 2026
Yolanda E
I had a pleasant stay at the Canario Boutique Hotel. The guests in Room # 4 were loud.
I did not see any surveillance system in the hallway. Consider installing one.

A nice simple breakfast of cereal, oat meal, and bread would have improved the experience.

Thank you to Mr. Enrique and the ladies downstairs. Other guests were very friendly as well!
Yolanda
Self
6/10
Pleasant
11 Jul 2026
Michel
It was ok. Conveniently located. Our room door didn’t lock correctly, when expressed to staff he said “ it’s fine like that”
Friends
10/10
Exceptional
11 Jul 2026
Nicol
Staff was amazing y the property was beautiful. I would most definitely stay there again, The location is great it’s close y convient to everything. Thank to the staff you guys are great
Self
10/10
Exceptional
10 Jul 2026
Fausto
Excellent
10/10
Exceptional
09 Jul 2026
BRANDY DAWN
Amazing staff. Great AC. Wonderful & safe location. Staff was excellent at giving recommendations for dining, coffee, etc. No matter the time of day, the staff was great. Hot showers, comfortable bed. Garage valet parking next door at Marriott for $28. Really cool building. We only slept there and got ready in the mornings and the room was perfect for that.
Family_with_children
6/10
Pleasant
09 Jul 2026
Alexis
The whole room and bathroom not in so clean and conditions as bare minimum expected. Cheaper for a reason. But, location is A+
Self
2/10
Poor
08 Jul 2026
walko
No tiene estacionamiento. Edificio muy viejo baños muy feos y cuartos extremadamente pequeños las ventanas no cierran bien
Partner
8/10
Excellent
07 Jul 2026
marilyn
The location and the staff were exceptional. I only gave four stars because I booked a larger room, but received a standard smaller room. The beach was two blocks away. Many restaurants and shops within walking distance as well. Uber was affordable when we traveled out of the area. I would definitely stay at Canario Boutique again and again.
Partner
10/10
Exceptional
06 Jul 2026
Rayner Amael Alvarado
A hidden gem. The property is always clean, very welcoming staff and walking distance to Condado beach. Although it does not have parking if you want to explore outside Condado, this place is a must if you don’t plan to rent a car.
Self
10/10
Exceptional
06 Jul 2026
Mirelys
Bien
Partner
8/10
Excellent
04 Jul 2026
Gabriel
The front desk lady Ana was very helpful and recommended the best beaches and food places to check out in the area. There was a pantry area where we were able to get drinking water. The hotel is in a nice central location with lots of food places nearby and very close to old San Juan. We had access to pools nearby as well.
Partner
6/10
Pleasant
04 Jul 2026
Jessica
It is a cute establishment but it is worn down. I dropped something and was forced to look under the beds and noticed how dusty the floors under there were. I wanted to give 5-stars bc the old man at the front desk is the sweetest, If you plan a quick 24-hour stay you will sleep well. I did a 6-day stay and learned to plan shorter stays.
Family_with_children
8/10
Excellent
03 Jul 2026
Silvia
The staff is great, very friendly and helpful. It’s in a great locations. Everything is walking distance. There is no parking lot on site and it is difficult to find parking in the surrounding area. The hotel is cute but did needed some maintenance. There is not much storage in the bedrooms. No drawers to store clothes, the closet was not well equipped. It was an inconvenience having to go through my luggage every day to get clothes. The bedroom window only had a screen that did not fit the window well so mosquitoes came inside the bedroom.
Friends
8/10
Excellent
01 Jul 2026
Naqeebullah
Thanks
10/10
Exceptional
30 Jun 2026
Lizbeth
Very nice calm stay
Partner
6/10
Pleasant
30 Jun 2026
Megan
Some good things about the hotel were the friendly staff and the excellent location close to the beach and many restaurants. As a single woman traveler I felt safe as well. Unfortunately I found the place to be dirty. My TV didn’t work and the mini fridge smelled. I had a tight budget so this is what I got.
Self
8/10
Excellent
29 Jun 2026
Wilson
Excellent!!!
Partner
8/10
Excellent
28 Jun 2026
Jimmy
Thank you pet friendly . Very appreciated
6/10
Pleasant
28 Jun 2026
Gabriela
If you’re looking for something affordable and decent this is the place. Got a king bed with a shower, bathroom and mini fridge. Lighting was very dim. Bathroom light is bright but the main bedroom light and two side bed lamps barely light up the room.

Did not appreciate checking in and there being sand all over the floor and carpet. Our floors remained sandy throughout the whole stay- even with housekeeping coming in twice (we stayed about a week).

Blankets, towels appeared clean. You can also check out beach towels for the beach. The staff itself is awesome and friendly but there could be more care in keeping the rooms clean. At least for a new guest checking in I think it’s bare minimum to expect the room to be swept/vacuumed and mopped with no sand residue. But aside from that the staff was friendly, being able to rent out beach towels was awesome, and it’s in a pretty convenient place. About 13 minute drive from old San Juan. The excursions we booked had pick up spots about 10 minutes from the hotel.
Partner
8/10
Excellent
26 Jun 2026
Andrea M
Was a cozy place
Partner
6/10
Pleasant
26 Jun 2026
Jerimy
Rooms are small no tv service or WiFi
10/10
Exceptional
26 Jun 2026
Guadalupe Lizet
Wonderful place to stay at , definitely gives you Puerto Rico vibes
Partner
8/10
Excellent
26 Jun 2026
Jordan
We purchased this stay for our daughter and son-in-law as a honeymoon gift. It is very conveniently located and the staff was excellent. The property is a little bit older but if you’re on a budget, it’s a great deal.
Partner
10/10
Exceptional
26 Jun 2026
Margie
The property was clean ,staff excellent manager excellent close to everything g I recommend it. Its a cute boutique .
Partner
8/10
Excellent
26 Jun 2026
Jeffrwy
Cute older building, nice charming style. It’s not brand nee but it’s very cozy. The staff were very nice and the room was as expected. Good basic stay w no frills and a fantastic location.
Self
6/10
Pleasant
22 Jun 2026
Jose
No elevator
Self
10/10
Exceptional
21 Jun 2026
Margaret
Absolutely loved this little place. Staff were so helpful and accomodating -- couldn't figure out the TV and she came to our room and gave us step by step instructions on how to use. Beautiful shaded little courtyard! Warning -- no elevators! Quiet and safe area near many food/drink options and some shopping a few blocks away. Right next to the casino hotel where you can see the ocean.
Family
8/10
Excellent
19 Jun 2026
Jasmine
Great boutique hotel in the heart of condado, San Juan.
Partner
10/10
Exceptional
16 Jun 2026
Graciela
Eddie and the entire staff provided fantastic customer service, and everyone was very welcoming. The hotel is situated in a excellent location.
Self
2/10
Poor
14 Jun 2026
Alondra
False advertisement. The room was dirty. The beds head bugs we requested new sheets, but was told there is no cleaning stuff on site when we checked in we were given new sheets and was told to put them on ourselves. The bathroom window did not close so all night we had to listen to the noise from the street multiple times in later hours of the night there was nobody at the front desk. There was a sign on the door saying will return at 5 AM. There is a random person sleeping in the lobby on the one of the couches. Had someone bang on my door at 3:30 in the morning and hotel staff was not helpful in any of the issues hardly any water pressure from the shower, but the sink had plenty water pressure. The floors were dirty constantly had to wear sandals while in the room the bathroom tile was slimy and had like a grime on it. Bedsheets were not changed daily. Staff just remade the beds and on top of everything had a personal item stolen from my room when confronting the hotel about it they told us our staff wouldn’t do that and would not even look into the matter.
Partner
2/10
Poor
13 Jun 2026
Sushant
We experienced a problem with our booking. Instead of resolving the issue, the receptionist deliberately created a new reservation for the same dates, claiming it was a price match. We only discovered this after returning from San Juan and contacting the hotel. The staff was uncooperative and ultimately charged us for a double booking. Additionally, the window in our room was broken, allowing significant street noise to enter and causing considerable disturbance throughout our stay.
Friends
2/10
Poor
13 Jun 2026
Paris
Went to room and there was a used bath towel hanging in the closet and pull back sheets dirt all over .... sent to a second room and there were body crumbs all over the sheets. Offered to see other property but I declined because I was disgusted . Spent more money and went to a new hotel . Haven't received a refund or anything and I didn't even stay there .
Self
2/10
Poor
12 Jun 2026
Julio
Old hotel,smells bad in the lobby,last day that we stay no water to take a shower 😡
Friends
10/10
Exceptional
12 Jun 2026
Vincent Lee
I would go back.
Family
2/10
Poor
11 Jun 2026
Hector
Roach in the room
10/10
Exceptional
11 Jun 2026
luis a Torres
Todo perfeto
6/10
Pleasant
10 Jun 2026
Sarai
The staff was really friendly but i stayed in a room that they knowingly have an insect infestation. I wish they were transparent with me about it before giving me the room. I woke up to a bunch of disgusting insects all over the pillow and bedding. The fridge and the remote to the tv did not work.
Self
8/10
Excellent
10 Jun 2026
christine
It was a nice place to stay. I would say again it could improve a little more, but I enjoy myself. Thank you for your hospitality.
Friends
8/10
Excellent
09 Jun 2026
Jennifer
Overall great experience. We were able to secure an early checkin due to our flight time. We also were able to leave our luggage there post check out. Shower could have gone been better but all is well.
Friends
8/10
Excellent
09 Jun 2026
Ruben
Very reasonable clean and the Staff was very helpful and Kind. I’ll be sure to return in September.
Friends
10/10
Exceptional
09 Jun 2026
Marisa
First time in PR and I loved our stay! The place is so cute. Staff was super nice and helpful
10/10
Exceptional
07 Jun 2026
Vilmarie
G
Family_with_children
10/10
Exceptional
04 Jun 2026
Luis
Eddie was amazing had fun
Partner
10/10
Exceptional
01 Jun 2026
Ceasar
All staff members were terrific, especially Eddy. The one lady was very helpful. I would like to stay here again. Perfect location.
10/10
Exceptional
29 May 2026
Bolivar
Amazing hotel and staff!!
2/10
Poor
25 May 2026
Irene
Mold in bathroom ceilings and inside air conditioner, construction within close proximity of room caused dust and air irritatants. Poor plumbing, zero critical thinking regarding urgent accommodation. After the fourth room change, a move to a near by chain property and maze like responses from employees, I gave up. I had been staying at this pretty hotel for quite some time, service has receded. I expected so much more from this lovely property. As time has past so has the light for this hotel.
Friends
10/10
Exceptional
24 May 2026
Ricky Anthony
Arrived around 6:00 PM. And was greeted by the desk clerk Eddie. A very pleasant man. after getting settled in a room, it was time to eat. Eddie help every step of the way. Was so welling to answer all my questions every time I passed the front desk.
The room was clean and had it old charm like the hotel.
Will stay there again.
Partner
10/10
Exceptional
23 May 2026
Patricia
Me encanto el hospedaje estaba super centrico , la area muy segura, muy acojedor ,y lo mejor super barato.Denis y eddy fueron muy amables y serviciales .aparte nos cuidaron las maletas y banarnos despues para poder ir a aeropuerto . Super recomendado y volvera pronto .
Friends
2/10
Poor
23 May 2026
Amanda
first of all, they stole from me and are very unhelpful when it comes to compensation. i had luggage that locks and all my valuables were kept there. one thing i didn’t think of was my prescription glasses. i came back one night to find them gone, it just happens to be the same day house keeping “came”. the rooms are crusty. in my 5 night stay, house keeping came through once. they didn’t refresh the sheets. i had made a small stain on mine and for some reason they just re dressed my bed with the same sheets. the “clean towels” had stains as well. they didn’t refresh the toilet paper. at that point there’s no point of even having house keeping
Self
10/10
Exceptional
22 May 2026
gabriella
The staff were really helpful and friendly. I had to book a last minute room when flights were canceled to NYC due to the snowstorm back in February and I am glad we stayed here.
Partner
2/10
Poor
21 May 2026
MELVI
Dirty Rooms. Very Old Place. Not Properly Maintained. NEVER AGAIN.
Self
10/10
Exceptional
20 May 2026
naihla
clean room, nice area in PR
will consider staying here again!
8/10
Excellent
19 May 2026
Cynthia K
The hotel was suitable and satisfactory for a short stay.
The staff was especially helpful and accomodating.
Good location and value for the Condado area.
10/10
Exceptional
18 May 2026
Dolly
Staff are helpful and nice especially Eddy. Location is very practical.
Partner
10/10
Exceptional
18 May 2026
NICOLAS
A very clean room
Friends
6/10
Pleasant
17 May 2026
Nikita-Marie
Place was clean however room was outdated. Staff was nice and accommodating. 1 block away from beach. Lots of restaurants and pharmacy around. It was good for my one night stay
10/10
Exceptional
10 May 2026
Murad
Everything was perfect and staff was very kind and helpful.
Friends
10/10
Exceptional
09 May 2026
Edwin
AC kept working everything properly people were very kind
10/10
Exceptional
08 May 2026
Edelmiro
Family business
Self
10/10
Exceptional
05 May 2026
Tyler
The room was a perfect spot to cool down and relax in between our adventures! The staff were fantastic, the room was a little small but just perfect for two. Located very close to a lot and a short walk from the beach as well!
Partner
10/10
Exceptional
03 May 2026
Kylie
Great stay
8/10
Excellent
01 May 2026
Thomas
A good, very basic hotel. Well located.
Friends
10/10
Exceptional
30 Apr 2026
Georgi
The staff was fantastic!!
Partner
6/10
Pleasant
26 Apr 2026
rahma
Ok for a cheap stay.
Family_with_children
2/10
Poor
24 Apr 2026
Sion
Some rooms ok. Some rooms terrible.
Friends
2/10
Poor
23 Apr 2026
Shilett
The room was filthy and we didn't receive any room service/cleaning our whole 3 night stay. Ana and Johnny we great and accommodating but Daniel was a different story. The location was perfect but all in all i would not stay here again let alone recommend it.
10/10
Exceptional
23 Apr 2026
Zachary
The staff was incredibly warm and hospitable. When there was an issue with our room on the 1st night, they resolved it immediately, and without our asking, upgraded our room the next day. Huge appreciations, especially to Ana from the front desk!
Friends_and_family Family
4/10
Poor
20 Apr 2026
connie
A cute hotel but everything seemed to be not working and \"out of order\". Ice machine, room fridge, ceiling fan, several lights in room and bathroom, shower didn't drain, toilet ran constantly, latch to close a window broken, safe was in closet but closet door only partially opened, smoke alarm beeping but hotel didn't have new batteries. Bathroom was not clean... black spots splattered on floor and walls that I had no problem wiping off with a towel. Glad we were only there one night. Also front desk is not manned 24/7 as advertised...5 groups were outside a locked hotel wanting to check luggage at 10 am before seeing the city...no answer to doorbell or to phone number... one person walked 3 blocks to sister hotel to ask for help. Then no one present at check out...drop the keys in a basket.
Partner
10/10
Exceptional
20 Apr 2026
Carmen
Basic hotel. Fit my needs, 1 night stay
Family_with_children
2/10
Poor
19 Apr 2026
Janyiah
was expecting nice, did not look like the pictures at all everything was outdated, would not book again
Self
4/10
Poor
19 Apr 2026
Rebecca
Don't trust the amenities as listed: Free breakfast? Nope. Soundproof rooms? Nope...traffic noise kept us up all night. \"Refrigerator\" in room was a wine cooler = unsafe for food storage, and I got food poisoning. Room was shabby & small. NO elevator. On the plus side, good beds, very nice people, nice courtyard/patio, good location.
Friends_and_family Friends
2/10
Poor
18 Apr 2026
Jessica
The room was extremely dirty, and despite our complaints and repeated requests, it was never properly cleaned. The floor remained dirty throughout our entire stay and didn’t appear to have been cleaned even once.

On the day we arrived, there was a large clump of hair on the floor, along with some trash. I personally picked up the hair using a plastic bag and brought it to the front desk to show them, asking for the room to be properly cleaned.

Despite this, the piece of trash remained in the exact same spot for our entire stay, which clearly shows that the floor was never vacuumed—neither before our arrival nor after our complaint.

The sheets were already wrinkled upon arrival, and given the overall condition of the room, we genuinely questioned whether they had been changed after the previous guests.

Additionally, the room does not match the photos at all, it is much more outdated in reality.

Some members of the staff were quite rude and unhelpful, although I do want to note that a few of the ladies were very kind.

The location is excellent, which is unfortunately the only positive aspect of this stay.
Friends
8/10
Excellent
18 Apr 2026
andrea REGINA
The staff didnt clean rooms daily , trash didnt get emptied in room some days . Had to go in search of toliet paper as none was left in room. But it is conveniently located .doesn't really have any amenities. Not even a mini fridge.
Partner
8/10
Excellent
16 Apr 2026
Julia
Great location and friendly staff! Excellent value for our stay. Would come back!
Partner
10/10
Exceptional
15 Apr 2026
María Belen
Excelent
Self
4/10
Poor
15 Apr 2026
Mattheos
It is close to the beach. AC comes with energy surcharge if overused. Shower was small af. Amenities do not exist.
Partner
10/10
Exceptional
15 Apr 2026
Khaleel
Amazing location
10/10
Exceptional
12 Apr 2026
Daisy
Every thing is very good
10/10
Exceptional
11 Apr 2026
Veronica Marilu
So close to the beach. Staff was so friendly and helpful.
8/10
Excellent
10 Apr 2026
Donna
Room was clean. Staff everywhere, nice and sweet. Sitting area was relaxing. More of a homey hotel. Which i prefer. Just needs a little up grade in the room. Perfect location. Only concern was the same key for the entry and door. My PTSD and over thinking, wondered if someone was bold enough to enter while i was gone. Love the art on the wall. 🌟 🌟🌟🌟
Self
4/10
Poor
08 Apr 2026
Janet
Not used
Partner
8/10
Excellent
08 Apr 2026
JESSICA
Could be better
8/10
Excellent
06 Apr 2026
Anisa
We stayed at the Canario Boutique Hotel for about 5 days for a birthday trip. The room and bathroom were very clean. The overall hotel had a very homely feel to it. I loved the style of the hotel, it felt like we were on vacation. I will say there are no elevators, so if you have a lot of luggage or mobility issues just be aware. But the staff were very helpful and amazing. Shout out to Ana at the front desk. and there was this older gentleman who was also helpful who helped us to check-in. The hotel was in a perfect location, you could easily walk around the area and find good restaurants and sites like Old San Juan and the Escambron Dive Park were only a 5 minute uber / taxi away. Beautiful location, amazing staff, and very affordable. Would highly recommend if you are looking for a local business to support in the area. I would definitely stay again! They also have a pool at one of their neighboring locations which was only a 10 min, walk away.
Friends
10/10
Exceptional
30 Mar 2026
Breanne
Everything was amazing . Their customer service was sooo good I arrived at 2 am in sj airport and Alex met me at room around 4 am to let me in! Thanks again to Freddy and Alex !!!

Location & surroundings

Canario Boutique Hotel
1317 Asford Avenue, San Juan, Puerto Rico

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Canario Boutique Hotel

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