Canario Boutique Hotel

Puerto Rico , Puerto Rico Island
San Juan, 1317 Asford Avenue
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100 reviews shown

10/10

Exceptional

05 May 2026

Tyler

The room was a perfect spot to cool down and relax in between our adventures! The staff were fantastic, the room was a little small but just perfect for two. Located very close to a lot and a short walk from the beach as well!

Partner

10/10

Exceptional

03 May 2026

Kylie

Great stay

8/10

Excellent

01 May 2026

Thomas

A good, very basic hotel. Well located.

Friends

10/10

Exceptional

30 Apr 2026

Georgi

The staff was fantastic!!

Partner

6/10

Pleasant

26 Apr 2026

rahma

Ok for a cheap stay.

Family_with_children

2/10

Poor

24 Apr 2026

Sion

Some rooms ok. Some rooms terrible.

Friends

2/10

Poor

23 Apr 2026

Shilett

The room was filthy and we didn't receive any room service/cleaning our whole 3 night stay. Ana and Johnny we great and accommodating but Daniel was a different story. The location was perfect but all in all i would not stay here again let alone recommend it.

10/10

Exceptional

23 Apr 2026

Zachary

The staff was incredibly warm and hospitable. When there was an issue with our room on the 1st night, they resolved it immediately, and without our asking, upgraded our room the next day. Huge appreciations, especially to Ana from the front desk!

Friends_and_family Family

4/10

Poor

20 Apr 2026

connie

A cute hotel but everything seemed to be not working and \"out of order\". Ice machine, room fridge, ceiling fan, several lights in room and bathroom, shower didn't drain, toilet ran constantly, latch to close a window broken, safe was in closet but closet door only partially opened, smoke alarm beeping but hotel didn't have new batteries. Bathroom was not clean... black spots splattered on floor and walls that I had no problem wiping off with a towel. Glad we were only there one night. Also front desk is not manned 24/7 as advertised...5 groups were outside a locked hotel wanting to check luggage at 10 am before seeing the city...no answer to doorbell or to phone number... one person walked 3 blocks to sister hotel to ask for help. Then no one present at check out...drop the keys in a basket.

Partner

10/10

Exceptional

20 Apr 2026

Carmen

Basic hotel. Fit my needs, 1 night stay

Family_with_children

2/10

Poor

19 Apr 2026

Janyiah

was expecting nice, did not look like the pictures at all everything was outdated, would not book again

Self

4/10

Poor

19 Apr 2026

Rebecca

Don't trust the amenities as listed: Free breakfast? Nope. Soundproof rooms? Nope...traffic noise kept us up all night. \"Refrigerator\" in room was a wine cooler = unsafe for food storage, and I got food poisoning. Room was shabby & small. NO elevator. On the plus side, good beds, very nice people, nice courtyard/patio, good location.

Friends_and_family Friends

2/10

Poor

18 Apr 2026

Jessica

The room was extremely dirty, and despite our complaints and repeated requests, it was never properly cleaned. The floor remained dirty throughout our entire stay and didn’t appear to have been cleaned even once.

On the day we arrived, there was a large clump of hair on the floor, along with some trash. I personally picked up the hair using a plastic bag and brought it to the front desk to show them, asking for the room to be properly cleaned.

Despite this, the piece of trash remained in the exact same spot for our entire stay, which clearly shows that the floor was never vacuumed—neither before our arrival nor after our complaint.

The sheets were already wrinkled upon arrival, and given the overall condition of the room, we genuinely questioned whether they had been changed after the previous guests.

Additionally, the room does not match the photos at all, it is much more outdated in reality.

Some members of the staff were quite rude and unhelpful, although I do want to note that a few of the ladies were very kind.

The location is excellent, which is unfortunately the only positive aspect of this stay.

Friends

8/10

Excellent

18 Apr 2026

andrea REGINA

The staff didnt clean rooms daily , trash didnt get emptied in room some days . Had to go in search of toliet paper as none was left in room. But it is conveniently located .doesn't really have any amenities. Not even a mini fridge.

Partner

8/10

Excellent

16 Apr 2026

Julia

Great location and friendly staff! Excellent value for our stay. Would come back!

Partner

10/10

Exceptional

15 Apr 2026

María Belen

Excelent

Self

4/10

Poor

15 Apr 2026

Mattheos

It is close to the beach. AC comes with energy surcharge if overused. Shower was small af. Amenities do not exist.

Partner

10/10

Exceptional

15 Apr 2026

Khaleel

Amazing location

10/10

Exceptional

12 Apr 2026

Daisy

Every thing is very good

10/10

Exceptional

11 Apr 2026

Veronica Marilu

So close to the beach. Staff was so friendly and helpful.

8/10

Excellent

10 Apr 2026

Donna

Room was clean. Staff everywhere, nice and sweet. Sitting area was relaxing. More of a homey hotel. Which i prefer. Just needs a little up grade in the room. Perfect location. Only concern was the same key for the entry and door. My PTSD and over thinking, wondered if someone was bold enough to enter while i was gone. Love the art on the wall. 🌟 🌟🌟🌟

Self

4/10

Poor

08 Apr 2026

Janet

Not used

Partner

8/10

Excellent

08 Apr 2026

JESSICA

Could be better

8/10

Excellent

06 Apr 2026

Anisa

We stayed at the Canario Boutique Hotel for about 5 days for a birthday trip. The room and bathroom were very clean. The overall hotel had a very homely feel to it. I loved the style of the hotel, it felt like we were on vacation. I will say there are no elevators, so if you have a lot of luggage or mobility issues just be aware. But the staff were very helpful and amazing. Shout out to Ana at the front desk. and there was this older gentleman who was also helpful who helped us to check-in. The hotel was in a perfect location, you could easily walk around the area and find good restaurants and sites like Old San Juan and the Escambron Dive Park were only a 5 minute uber / taxi away. Beautiful location, amazing staff, and very affordable. Would highly recommend if you are looking for a local business to support in the area. I would definitely stay again! They also have a pool at one of their neighboring locations which was only a 10 min, walk away.

Friends

10/10

Exceptional

30 Mar 2026

Breanne

Everything was amazing . Their customer service was sooo good I arrived at 2 am in sj airport and Alex met me at room around 4 am to let me in! Thanks again to Freddy and Alex !!!

4/10

Poor

29 Mar 2026

Diane

On the pro side, the room was clean and the A/C worked great. The cons were numerous…TV didn’t work. Had ice bucket but no cups, didn’t matter as the ice machine was broken. Only one hand towel and washcloth for two people. One of the window panes was cardboard. The light by the bed didn’t work. Most of the outlets didn’t work. The little refrigerator was not cold. There were blow dryers in the closet, but no outlets in the bathroom. There was a deadbolt apparatus on the door, but no actual deadbolt. This may have been just this particular room, but it was not what I expected when it was advertised as “botique”

Partner

6/10

Pleasant

28 Mar 2026

Judelka

This is a family owned boutique hotel and I love that. While the property was pretty over all, it was a bit on the older side. The room didn’t match the pictures on the website. We don’t know if it was because we were only staying one night, but we were given what we felt was a subpar/ rinky dinky room. The room was so small that we couldn’t open our luggage properly and the bathroom door almost hit the bed when open. We also had an issue with no hot water and the fridge wasn’t working (wasn’t cold), while they replaced the fridge the hot water didn’t arrive.

Partner

10/10

Exceptional

27 Mar 2026

karen

Great staff

Self

8/10

Excellent

27 Mar 2026

Karla

Great location! They offer bag storage, but it's in their lobby/waiting area. Thankfully, none of the items go missing. My room was nice, but I'm not sure if the sheets were changed, they had a strong BO smell. Also, my window didn't want to close but a staff member was happy to help me get it taken care of! Other than that I enjoyed my stay and the Location!

Self

10/10

Exceptional

25 Mar 2026

Ainsley

There is plenty nearby from the beach, many shops and places to eat. The staff is amazing, everyone was super sweet, and helpful.

Friends

10/10

Exceptional

23 Mar 2026

Carolina

Yes 👏 great ocean front

Partner

10/10

Exceptional

20 Mar 2026

Nora

Very friendly and helpful staff!

Family

6/10

Pleasant

19 Mar 2026

WILLIAM

They don't clean the room; staff just sit down; shops nearby is goot; the air conditioner was great.

Partner

10/10

Exceptional

18 Mar 2026

SUSAN

YES

Self

8/10

Excellent

18 Mar 2026

Rosa

Only problem bad internet and small room. Near every thing. Shop, clean room nice staff, air conditioning. Beach, casino. Free bus to old San Juan and beautiful mall and great restaurants

8/10

Excellent

17 Mar 2026

Carla

Good location

8/10

Excellent

17 Mar 2026

Melissa

Love the stay, the shower seemed to be broken, the drain.

4/10

Poor

16 Mar 2026

Alexander

To be honest, this place was not great. When checking in, the staff was unfriendly and not helpful (though it may just be this one guy and we got unlucky). The rooms are as small as the pictures show, so don’t be surprised. Tv didnt work, but water pressure is actually decent. Didn’t get new towels / room service in the four days we stayed despite asking and putting the sign up. Location is okay, plenty or restaurants, shops, and beaches nearby, but nothing special when every other hotel has the exact same stuff. No breakfast but they atleast provide some coffee. Overall, its not great for the price. I’ve stayed in nicer hostels for a fourth of the price, and this place did not add to my trip experience at all (in fact arguably made it worse). If you are looking at a place purely to store your luggage and sleep at, then this works but there are cheaper options. Not good, but not awful either.

6/10

Pleasant

16 Mar 2026

Vera

The AC kept the room at a good temperature. close to the beach. Windows did not shut properly.

Partner

6/10

Pleasant

16 Mar 2026

Jennifer

Close to beach, shops and restaurants. Busy area and buildings are side by side so there are no windows to outside in the room. Definitely no view of beach. The courtyard was pleasant but the window onto it wasn’t private. Otherwise nice basic old fashioned hotel

Family

8/10

Excellent

15 Mar 2026

Rosa

Room is made only for sleeping but near every thing. Even bus to old San Juan and beautiful mall. Great place to eat and have cocktails

6/10

Pleasant

15 Mar 2026

Martha

Appreciate the alleged upgrade. Not happy to be notified the day of. It required me paying two taxi fares.
Cannot say much about Canario…the lobby area is cramped and needs a deep cleaning. Glad they held the luggage; but need a more secure designated area. For a quick stay, I guess it be ok.

Partner

8/10

Excellent

13 Mar 2026

Rosa

Great location near everything

Friends

8/10

Excellent

10 Mar 2026

William

Staff was great.Location is excellent.
Great place to stay at a great price

Partner

10/10

Exceptional

10 Mar 2026

Melissa

Older property but clean, friendly staff. Great location, 2 blocks from beach.

4/10

Poor

09 Mar 2026

Murali

The bathroom was not clean with hair in the shower, trash can was filled with trash, no towels. People were honking by the time we got our luggage out of the car. Avoid this hotel

4/10

Poor

09 Mar 2026

Grisell

The hotel was OK did not look like it did in the pictures needs major updating. The air conditioner was not the best. The refrigerator was not the best that door was getting stuck every time you open and close it. It was an OK state I would not stay there again.

Partner

8/10

Excellent

08 Mar 2026

Astrid

I loved staying at Canario. It is a lovely historic building, with lots of character, snuggled between more modern condos, and many restaraunts and boutique shops in the hip Condado neighborhood. The clean beach was just a block away and the water was great to swim in. The staff were friendly and the beds were comfortable. The rooms weren't ideally furnished, and I was glad to have a room wit 2 full beds even though we were a couple traveling together, in order to give us some space to stretch out and put our belongings. I love supporting these kind of smaller hotels and encouraging others to stay here!

Partner

8/10

Excellent

08 Mar 2026

Mary

Very centrally located..easy walk to many great restaurants and beaches.

Self

8/10

Excellent

07 Mar 2026

Tean

This property was close to everything. Great location. The only issue is the bathroom not updated. And also if you want a pool you will have to visit the sister property which is 15 mins walking

8/10

Excellent

05 Mar 2026

Maureen

Nice area, short walk to the beach, friendly staff, comfortable room, but place is a bit worn out. There isn’t an elevator, which we knew, but others should be aware. We were able to store luggage in lounge while we went out and explored after checking out.

Friends

6/10

Pleasant

04 Mar 2026

Joy

Parts of our stay were better than others. Our check in was not smooth, for while we were able to leave our bags to go eat, we were supposed to be called when the room was ready at 3:00. That never happened, so when we came back closer to 4:00 and were hurriedly checked in, we discovered that some of the things in the room were not cleaned or turned over. The older gentlemen on staff at that time sprang into action to help us, but it was clear they were not prepared for us. The grounds are absolutely beautiful. The listing specified a rooftop seating area, but that wasn't really an accessible thing. The beds were comfortable, the AC worked well; not much water pressure in the shower, but the water stayed consistently hot. We were safe, staff were friendly, and the room stayed cool, bathroom worked. Ultimately, this does not rise to the level of \"boutique hotel\" that we have stayed in in other areas.

Partner

6/10

Pleasant

04 Mar 2026

Jessica

I’ll start by saying the staff was absolutely AMAZING and extremely attentive. Every interaction we had was pleasant, and they truly went above and beyond — they all deserve 5 stars!

That said, the hotel itself could use some TLC. One important thing to note is that there is no elevator. I believe this may be mentioned somewhere, but I wanted to highlight it for older guests or anyone with mobility concerns. Carrying luggage up three flights of stairs is definitely not for the faint of heart.

Another downside was the shower in our room. We booked a King room, but our shower was literally built into what felt like a closet — very small and not what we expected. Interestingly, our friends also had a King room, but their bathroom was completely different and had a standard-sized shower. So it seems room layouts vary quite a bit.

Overall, the staff made the stay enjoyable, but there are a few things future guests may want to keep in mind when booking.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Steven Lamont

I definitely will be staying again! Great location! Great staff! You will love this hotel!!

Self

10/10

Exceptional

03 Mar 2026

Julie

Cute building, good location

Partner

8/10

Excellent

03 Mar 2026

Dennis

TV doesn’t work, that’s the only thing I can review, the other was good

Business

4/10

Poor

02 Mar 2026

Betsy

The whole night I smelled sewage coming thru the A/C which now had to keep A/C I asked the front desk if I can be moved to another room they said unfortunately they were booked.

Self

10/10

Exceptional

01 Mar 2026

Heather

Showers were small

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Brenda

It was ok. Not a fan of the steps but ok for a night or two

Friends

6/10

Pleasant

28 Feb 2026

lynda

It was a decent stay before our cruise near beach and prime location. Rooster kept us up and the water pressure was very little. The bed had someone else’s hairs in it when we checked in. Check in was easy

10/10

Exceptional

28 Feb 2026

Luis

Love it Eddie and Ana the best

10/10

Exceptional

27 Feb 2026

Carlos

Los cuartos son pequeños, pero es un lugar limpio! Nos atendieron bien! Y es económico

Partner

10/10

Exceptional

23 Feb 2026

Jack

Charming, affordable boutique hotel only one block from the beach and numerous restaurants and cafes in lovely Condado area. Very friendly and helpful staff.

10/10

Exceptional

22 Feb 2026

Alexis

Clean room, great customer service, safe, amazing location and affordable. Definitely will be back!!!

Friends

10/10

Exceptional

22 Feb 2026

Ariel

Clean room , great price 😘

10/10

Exceptional

16 Feb 2026

Theresa

A basic room. Could definitely add a few things like coffee in each room but it was a good stay.

Leisure Family

2/10

Poor

15 Feb 2026

Daniela

I had a very disappointing stay at this hotel. The WiFi did not work in the room at all, which made it extremely inconvenient. The room itself was not clean upon arrival, and housekeeping only made the bed but did not clean the bathroom or properly service the room. Cleanliness overall was far below acceptable standards.

Additionally, the staff was unfriendly and not helpful when issues were raised. Another major drawback is that the hotel does not have an elevator, which was very inconvenient, especially with luggage.

Overall, the experience was not good, and I’m honestly surprised that I didn’t see these issues mentioned in previous reviews, which makes me question how accurate or genuine they are. I would not stay here again.

4/10

Poor

13 Feb 2026

Alejandro

Everything was good besides that we had no water in the room. Went twice to the front desk and no one was there to at least note the complaint.

Leisure Family

8/10

Excellent

11 Feb 2026

Juan

The receptionist was very friendly and helpful. The room was small but clean and well prepared. It was a pleasant stay at the hotel, and I would recommend it to travelers looking to explore San Juan.

Partner

10/10

Exceptional

10 Feb 2026

Timothy

I've stayed here twice, once on my own waiting for a morning flight to the BVI in 2024 and again with my wife in February 2026 for 2 nights at the begining of our trip around Puerto Rico. I don't think the bad reviews I've read are deserved. This is a more budget freindly option in the same great location as some of the premium hotels. The location is fantastic with a lot of dining and entertainment options within walking distance. It's also a short inexpensive Uber ride to Old San Juan with a lot to do and see there. Canario staff were freindly and accomodating. Daniel who checked us in and got us in our room before regular check in time had several suggestions for places to get a great seafood dinner. The rooms are smaller than your typical chain but when we visit we don't spend a lot of time in our room. But the room did have everything you need as well as a shared kitchen you could use where there was hot coffee in the morning and a really nice quite courtyard to enjoy in the morning and at the end of the day. This will be our go to in San Juan.

Partner

6/10

Pleasant

10 Feb 2026

Esther

Staff was ok. Rm very small. Bathroom only 1 person at a time. Floor was horrible. Just good enough for a 1 day stay but not to have a romantic stay. Bed good enough for 2 slim people. Overall place is close enough to restaurants and hanging out walking distance. Be careful with parking do valet. We paid almost 80$ next day in parking bill.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Laresha

Clean rooms and staff was great. When I go back to PR, I'll be staying here

Leisure Family

10/10

Exceptional

09 Feb 2026

Luis

Perfect Ana and Eddie the best

6/10

Pleasant

08 Feb 2026

Jose

Yes

8/10

Excellent

08 Feb 2026

Eric

Staff was awesome, place is nice and cozy. Just know your expectations and what you’re getting. Good value for what/where you’re staying. My room was ok for me (single traveler), two people would have been kind of small, room/bathroom were clean but on the small side especially shower area, I’m 5’10” 210lbs and it was on the small side. All was ok but biggest issue was my room mini fridge did not work, it was replaced on 2day and was also not working. They do plan on replacing it but that was after my visit so didn’t have a cooler during my entire stay. They did offer use of their downstairs unit but kinda hard to go up and down to pull items/drinks outside of your room. Again the staff was great but had to give honest review. Thanks

Self

8/10

Excellent

07 Feb 2026

Tam

Great location, basic amenities.

Great staffs, especially Ana is super helpful, she went above and beyond to meet your need. Thank you Ana🤗

Leisure Partner

6/10

Pleasant

06 Feb 2026

John

No elevator. No reason to have guests waiting to check in at 4:00 when rooms were ready. Only positives were the location and the price.

Leisure Partner

2/10

Poor

04 Feb 2026

HECTOR

The room was the least like a hotel room. No facilities at all, TV service not working. Not recommended for families or couples.

Business_and_leisure Partner

4/10

Poor

03 Feb 2026

Christy

Great location
Cute hotel
Not comfortable and airconditioning wasnt able to be modified

10/10

Exceptional

03 Feb 2026

Greg

A gem hidden in the heart of San Juan.

6/10

Pleasant

02 Feb 2026

Dawn

We got there at about 7:00 pm. ( I let them know what time)No one there. Sign on door to call ( answering machine). Or walk to sister hotel with all of our luggage. We walked until we found it and employee walked us back. At least a 1/2 dozen people waiting to check in and she checked them in 1 st. No outlets in bathroom. It says pool ,but we did not see one

10/10

Exceptional

01 Feb 2026

Shena

Ana was really nice & helpful. The hotel is also great location to get to other areas

Juan

Self

10/10

Exceptional

31 Jan 2026

Arielle

Very sweet staff. A great stay if you want something comfy, simple, and close to the beach and great food.

Leisure Partner

8/10

Excellent

31 Jan 2026

Max

Quaint, older boutique hotel in a vibrant neighborhood. Small but served our purpose for 1 short night before a cruise. Very clean and comfortable. Got in late so needed to call the phone number to be let in, but helpful staff. Hot room, wish the AC had been turned on, we needed to figure it out. Found out in the morning that they have an adorable outdoor atrium and a kitchenette with fresh coffee and a water cooler. Safe, locked front door, could leave our luggage in the lobby until we were ready to leave for the ship.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Carrie

I am giving Canario 5 stars because I love the imperfection and quirkiness of a small inn in an old property hosted by lovely people who are personable and caring. That is what you will find at Canario. Is it perfect and new? No. But it is clean, comfortable and safe, in a great location, and it is reasonably priced as well. Friendly and helpful staff, very comfortable bed, good coffee and filtered water in the communal kitchen. Would definitely stay here again.

Great food and drinks at Burrito Social just up the street!

Leisure Partner

2/10

Poor

30 Jan 2026

Aura

The room was tiny, not clean, very dark!
We were there 4 nights and not once did housekeeping come in except to leave 2 extra towels and did not take the dirty ones
The very worst part of the stay was that we were told not to flush the toilet paper yet the garbage can was never emptied, we had to do it ourselves by dumping in the courtyard garbage, absolutely disgusting!!!
Do not waste your money on this property or their other property, Casa del Caribe, we stayed in both and both were beyond terrible! I have stayed in 100s of hotels and these two are on the top worst!

Partner

2/10

Poor

29 Jan 2026

stephen

Everything 1) Staff too busy talking with friends and ignored customers 2) check in took 45 minutes with only 2 people in front of me 3) Pictures very misleading....is really an old, rundown budget hotel 4) extremely noisy....little traffic on the street during the day (it was a Sunday), but at about 5 PM the street was bumper-to- bumper for hours with many noisy cars/trucks with loud exhausts and groups of very loud motorcycles cruising the street until 11:30 PM.......then the roosters started crowing at 3:25 AM 5) bathroom was tiny and cramped, and water in shower took more than 10 minutes running to get hot...and we had a larger bathroom on the cruise ship we just got off (and it was tiny) 6) and we paid for an upgraded room, and it was still bad.....Doors didn't fit and were squeaky when opened and floor corners and edges were very dirty

Leisure Partner

6/10

Pleasant

29 Jan 2026

Stephanie

I think the hotel was good for what I used it for, A place to sleep & shower. I did the standard room, it was tiny for a solo traveler, can’t imagine it with another person. The shower water would go from hot to very hot, annoying but manageable. Room was clean. Shower was clean. AC was strong. The front desk were friendly and offered advice when asked. Great location. They provided beach towels and you have access to their sister hotels pool. They have a water filter in the common kitchen area & offer free coffee in the morning. Based on location, I would go back.

Leisure Self

10/10

Exceptional

29 Jan 2026

Susan

There was nice and the front desk clerk was kind even though it was the middle of the night.

6/10

Pleasant

27 Jan 2026

Mitchell

The location, affordability, and overall condition of this boutique hotel on Condado Beach are all awesome. The room decor was nice, but there are some areas to improve. There were no storage or shelving options in the bathroom for personal items. We had to go downstairs twice to get a working physical key for the room. However, the air conditioning was great and made the room temperature very comfortable.

The main issues we had during our recent two nights day in January 2026 pertain to the non-functioning smart TV (it never connected to the Internet and we never received assistance to fix it), toilet issues which thankfully resolved themselves, but which were never addressed directly by staff, and overall low water pressure.

The staff in all other respects were welcoming and helpful, and we will definitely stay at The Canario again. Just hope they continue on upgrading their offerings when possible. Thank you.

Leisure

10/10

Exceptional

27 Jan 2026

jennifer

Staff was very kind and let me leave my luggage before checkin. the hotel is so convenient to the beach and a lot of restaurants, absolute perfect location. I love that they keep the front door locked, so you feel your belongings are safe, and no one can just wander in. It’s not the most modern hotel, but the lobby sitting area and outdoor patio are wonderful. The outdoor patio is a great place to sit with a morning coffee, and my room had a 2 large windows and new bed/ mattress. Would definitely recommend for a fun easy vacation.

Leisure Self

6/10

Pleasant

26 Jan 2026

Mary

The room/bed was clean. But, the window screen was broken and the window itself partially open & wouldn’t close. The bathroom doorknob was very hard to use. There is no elevator so be prepared to walk up a narrow staircase and no porters.
That being said it is a very convenient location and friendly staff. It is very near the beach and restaurants, bars, etc. but, if you want to sleep before midnight, look elsewhere. Reasonable prices.

Leisure Friends

6/10

Pleasant

26 Jan 2026

Kurt

This boutique served its purpose. It wasn’t great, but it wasn’t terrible. Some negatives: no elevator so be prepared to carry your luggage up a few floors, very small room. I chose a king bed and that left limited space to get around the room especially when you have two large suitcases. The positives:

10/10

Exceptional

25 Jan 2026

Amber

Staff were incredible, accommodated a very late check in, gave great recommendations on where to find affordable food/sundries. The hotel is loaded with charm, walls covered in oversized Chagall prints. We rented the Queen Superior room (#207)-the bed was soooo comfortable-firm yet soft. I way overslept because it was so great! The shower & baths were very small-built into what I expect were once closets (the actual door to the shower was a closet door!!) which added to the charm but would be terrible for a plus-sized traveler. Also-there is no elevator so you’re carrying your luggage up the stairs-request ground floor if you cannot do this. The outside patio area was perfect for our midnight snack hour. Everything was super clean. AC was cold, worked well. Door locks were a little wonky but they’re working on repairing. Aldo-no room safes present.
Perfect location with groceries, drug stores, and restaurants within a block.
LOVED THIS HOTEL STAY!

Partner

6/10

Pleasant

25 Jan 2026

Cornelis

Excellent location in Condado. Close to stores, restaurants and the beach. Nice courtyard area to relax in. Staff very friendly Cons: No elevator, low water pressure in the shower, lots of traffic noise if your room faces Ashford Ave. as ours did. The winding mechanism on the window was broken and the window would not close. Sleeping was difficult but beds were very comfortable. Good price for the location.

Leisure Family

6/10

Pleasant

24 Jan 2026

REINALDO SATURNINO

Jes

6/10

Pleasant

23 Jan 2026

Carleton

I did not have any hot water for 3 night stay in room 201. Hotel did not attempt to address or correct.

Business

8/10

Excellent

23 Jan 2026

Connie

The room was very clean but old. The lady that welcomed us was very nice and professional. The guy that checked us out was very accommodating as well since our flight didn’t leave for several hours after check out. The only issue we had was that the TV comes on but you can’t get any channels and it was late so we didn’t bother. Otherwise, it was a nice stay. I see a lot more potential if a little updating is done to the rooms. It’s a great little place.

Leisure

8/10

Excellent

20 Jan 2026

STEVEN

Clean room near everything you want to see.

Leisure Family

8/10

Excellent

20 Jan 2026

Lucia

Location is perfect, right in the middle of Condado, within close reach to restaurants, stores and beach.